Massachusetts Network Consulting Experts
for Small and Midsize Business Networks:
Online Assistance and Troubleshooting
For office computer networks located within the state ofMassachusetts, Progent's Microsoft certified technical experts can provide remote phone help and remote troubleshooting to resolve your computer network troubles quickly and cost effectively. Progent has acquired enterprise-class expertise, advanced software tools, and support databases to troubleshoot and resolve network problems without the cost and delays associated with onsite technical service calls.
If yourMassachusettsorganization is located beyond the larger metropolitan areas such asBoston, Worcester, Springfield, Lowell, or Cambridge, your local computer support choices may be limited in technical expertise, or not available during a crisis. This can result in a network that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progent’s team of expert network professionals average more than ten years of real-world computer industry experience, in the trenches of computer network support, performing a wide variety of technical tasks for a extensive range of clients. This means you get not only the technical know how needed for the job, but a consultant with demonstrated methods for applying that expertise to assist with excellent network solutions.
Cisco Firepower NGFW Series Firewalls Consulting Services
Cisco's Firepower NGFWs Firewalls provide a significant performance improvement over Cisco's popular ASA 5500-X security appliances and include centralized management and automation of modern security capabilities such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco-certified CCIE-certified firewall experts can help you to design and execute an efficient upgrade to Firepower Series firewalls from from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's security services to create and centrally manage network ecosystems that include local offices, data centers, and cloud resources. For more information about Cisco's Firepower line of Next Generation Firewalls, refer to Cisco Firepower firewalls integration expertise.
SQL Server 2012 Consulting Services
Progent can provide the expertise of Microsoft-certified SQL Server 2012 consultants as well as seasoned database application developers, DBAs, project managers, network infrastructure engineers, disaster recovery specialists, and security professionals to assist you to maintain your SQL Server 2012 environment and define a cost-effective and secure network infrastructure that lets you realize the full business benefit of SQL Server 2012. Progent can also help your company to migrate to Microsoft SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.
Part-time Chief Information Officer Support Services
Progent can supply organizations with an information management professional who can function as a temporary or part-time CIO. This experienced technology executive can offer strategic direction to help you to integrate sensible IT products to enhance business operations so they match more closely with your corporate goals. Your business can develop and implement a well conceived information technology strategy without absorbing the expense of a full-time Chief Information Officer. Critical services Progent's part-time Chief Information Officer can perform include growth strategies, establishing technology budgets, building and tracking models for Return on Investment, analyzing business processes, negotiating contracts with vendors, establishing security policies, monitoring service level agreements, streamlining network management, software revision control, IT asset documentation management, and disaster recovery/business continuity preparedness.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) credential is an important qualification that signifies expertise in IS security audit and control. Certified by the American National Standards Institute, the CISA credential requires that consultants pass a comprehensive examination given by the ISACA professional association. Progent can provide the expertise of a CISA-Premier network security audit professional trained to help companies in the areas of information systems audit services, information technology enforcement, network assets and architecture lifecycle, information technology service delivery, protection of information assets, and business continuity preparedness.
NetApp SAN Storage Solutions
Progent offers enterprise customers online or on-premises NetApp SAN consulting support for NetApp's entire family of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN storage technology supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, storage management, information assurance, disaster recovery, and remediation. Progent offers Level 3 support to assist you to take care of issues with NetApp SAN storage environments quickly and affordably based on best practices.
Business Intelligence Reporting and Analytics Consulting and Troubleshooting
Progent’s BI reporting consultants can provide online and onsite consulting to assist you with any phase of business intelligence reporting from debugging or modernizing applications to planning and implementing a comprehensive BI environment. Progent's management reporting experts can assist you to support your current reporting system, help you to upgrade databases and applications from a legacy reporting product to a modern one, and provide as-needed online training to meet your individual needs. Progent’s business reporting consultants offer expertise in the leading business analytics reporting platforms such as Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot and Power View, Report Designer and Report Builder.
Broad Experience with Microsoft's Popular Server Solutions
Progent's team of IT consulting experts can assist large enterprises to plan, deploy, and manage major rollouts of key Microsoft technology by providing services like Microsoft Active Directory design, MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 configuration, Exchange Server 2010 maintenance, SharePoint Server 2013 configuration, Skype for Business Server migration consulting and Lync Server 2013 management, plus Microsoft SQL Server 2016 integration and SQL Server 2014 application development. Progent has worked with some of the world's biggest companies to integrate solutions powered by Microsoft servers and can provide branch office technical assistance for enterprises with branch offices in the or larger cities throughout the U.S.
World-class Cisco Help from Expert CCIE-certified Consultants
Progent offers easy, immediate, and economical access to Registered Cisco CCIE support professionals. CCIEs are recognized network experts who are awarded this top-level classification only through strenuous testing by Cisco. CCIEs are able to resolve the most complex issues surrounding network design, configuration, repair, and maintenance. Progent’s CCIE consultants cooperate intimately with Cisco in-house staff in identifying problems with Cisco's IOS platform and devising fixes or acquiring software updates to resolve anomalies. Progent offers fast contact with a CCIE by phone so that you can get instant help for complex network troubles that are impacting business productivity but are beyond the expertise of your usual IT support providers.
Consulting and Troubleshooting Expertise for SCOM 2016
Microsoft System Center 2016 Operations Manager is designed to ensure top performance and maximum uptime for key workloads by providing centralized, mixed-platform monitoring of IT infrastructure deployed across local datacenters and cloud environments. Progent's SCOM consulting group can provide advanced online and onsite expertise to assist businesses of all sizes to design, implement, tune, update and repair Operations Manager 2016 deployments. Progent's SCOM 2016 consultants can assist your company to move to SCOM 2016 from older versions or from different monitoring products, or combine multiple monitoring tools into a unified infrastructure management solution. Progent can also help you expand your SCOM 2016 scope to include resources hosted on public clouds by providing Azure consulting and Amazon AWS hybrid cloud expertise.
Stealth Penetration Testing
Stealth intrusion checking is a key component of any overall IT system security strategy. Progent’s security experts can perform extensive stealth penetration security tests without the knowledge of your organization's internal network support resources. Unannounced penetration testing uncovers whether existing security defense systems such as intrusion detection alerts and event log monitoring are properly configured and consistently observed.
VoIP Integration Consulting Services for At-Home Workers
Progent can help small and mid-size companies to set up VoIP platforms to provide their at-home workers the advantage of virtual access to the company phone network. For information about how Progent can help your at-home workforce to deploy and troubleshoot VoIP solutions, go to VoIP consulting services for teleworkers.
Microsoft Azure Planning and Integration Consulting Services
Progent's Azure cloud planning and integration consultants can assist you with any aspect of Microsoft Azure integration such as needs analysis, prerequisites evaluation, solution architecture, pre-production testing, implementation, automated administration, performance optimization, software license controls, disaster recovery preparedness, security policy enforcement, and compliance assessment. Progent can help you to set up and troubleshoot firewall appliances and VPN connections so your clients can securely connect to Azure-based services, and Progent's Microsoft-certified consulting experts can assist you set up critical Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help you to create a hybrid environment that seamlessly integrates on-premises datacenters with Azure-based services.
Contact a Progent Network Support Expert
To learn how you can access a Progent computer support expert for online or onsite expertise, phone
An index of content::
24/7 Computer Consultants Microsoft Windows Server 2012R2
Windows Server 2012R2 Storage Spaces On-site Technical Support
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create test systems and migration plans, tune your infrastructure for local, multi-site, cloud-based, and hybrid datacenters, educate your IT support, team, develop an enterprise-wide security strategy, automate IT management, assist with application development, and build and validate a DR/BC plan.
CISSP Certified Security Engineer
CISSP Security Audits
Progent's CISSP-premier network security experts can help organizations of any size with any aspect of information system security. Progent can implement efficient cybersecurity solutions that guard a small office from modern malware attacks or Progent can design, deploy, and monitor an end-to-end security environment for hybrid networks that accommodate onsite, remote, and mobile users sharing IT resources spread over multiple physical datacenters and public and private clouds.
SQL Server Help and Support
Application Support Microsoft SQL Server
Microsoft SQL Server 2005 offers powerful, standardized tools to IT professionals as well as to information workers, reducing the complexity of creating, integrating, administering, and accessing company information and analytical programs in environments ranging from handheld devices to enterprise information networks. The sophistication and integration demands of Microsoft SQL Server 2005 require a network consultant with hands-on expertise and wide knowledge in planning and building data-driven, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Services ProSight Hosting for Virtual Servers
ProSight Private Cloud Hosting Services Services
Progent's ProSight Virtual Hosting offers advanced virtualization technology, a state-of-the-art data center facility, and the technical support expertise of Progent's Microsoft-certified consulting team to provide small businesses with a complete IT outsourcing alternative that improves network dependability and security, eliminates management distraction, and saves money. With Progent's Private Cloud Hosting, a small or midsize company can have all of its operating system platforms and critical application servers supported within a secure and fault tolerant data center on a fast, non-stop virtual machine set up and supported by Progent's network service experts.
Cybersecurity Pen Testing Computer Security Specialist
Security Penetration Testing Consulting
Stealth penetration testing is a key part of any comprehensive network security plan. Progent’s security experts can perform extensive penetration checks without the awareness of your organization's internal network support resources. Unannounced penetration checking shows whether existing security monitoring tools such as intrusion detection warnings and event log monitoring are correctly set up and actively monitored.
Microsoft Hyper-V 3.0 Server Consolidation Computer Consultant
MCSE Expert Certified Virtual Server Hyper-V Remote Consulting
Widows Server 2012 R2 Hyper-V improves virtualization in critical areas including secure multitenancy, flexible network infrastructure, cloud readiness, scalability and performance, and high availability. Progent's Microsoft-certified consulting experts can help your business to take advantage of Hyper-V to deploy and manage virtual servers to reduce network costs and enhance availability.
Solomon Applications Consulting
Macola Coder
In addition to providing access to Microsoft Dynamics GP consultants, Progent can provide experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, management help, upgrade assistance, and 1-on-1 or group online training classes customized to meet your specific requirements. Progent's consultants also can help you build and maintain a secure, robust network infrastructure to run your ERP, MRP and accounting applications.
After Hours Enterprise Services Project Methodology Computer Consultants
Microsoft Solutions Framework Project Methodology Service Providers
When conducting consulting tasks for corporate clients, Progent follows a structured approach based on specified milestones so as to achieve financial, timing and technical targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management procedures based on the best practices described by the Microsoft MSF methodology which specifies requirements definition, architecture proposals, pilots, design adjustments, and professional implementation. All phases are documented to provide a detailed summary of IT services performed and to assist in downstream network support.
Outsourced Programming Amazon S3 backup
Amazon EC2 security Programmer
Progent offers cost-effective online support to help businesses of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for low-cost archival storage. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, system design, testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN access and can help you deploy cloud-based or hybrid cloud networking models that seamlessly incorporate Amazon AWS resources. Progent offers as-needed consulting to assist you to overcome technical roadblocks or Progent can provide project management outsourcing to help you move to the Amazon AWS cloud on time and on budget.
Online Troubleshooting MOM 2007
Monitoring and Reporting Technology Consulting Services
Mid-sized businesses can derive all the benefits of Microsoft System Center Operations Manager and have quick availability of Progent’s Microsoft and Cisco Certified IT support professionals. Thanks to Progent's affordably priced IT support packages, medium-size organizations can select a simple co-sourcing package built around Microsoft System Center Operations Manager with server monitoring, proactive warnings, comprehensive system analysis, Help Desk support, and online service. For companies with line-of-business applications who need high availability networking, Progent can provide a comprehensive 24x7 outsourcing solution. Progent supports Microsoft Operations Manager 2007 to offer medium-size business networks world-class reliability, security and productivity.
Best Shared Help Desk Support and Setup
Computer Engineer Supplemental Helpdesk
Progent's Computer Help Desk Outsourcing Services for PC desktop technical support are designed specifically for small businesses who need fast access to a Help Desk Call Center with professional telephone support and full escalation capability but who have to operate within a modest IT budget. Important features of Progent's Help Desk Outsourcing Services are Helpdesk Support, Optional Remote Access Provisioning, System Evaluation, Problem Escalation, Virtual Help Desk Services, Per Minute Billing, and Help Desk Call Center Applications Selection and Deployment.
Technology Consulting Anti-Virus
Postini Subscription
E-Mail Guard is a complete service for defending against spam and virus attacks. E-Mail Guard addresses the security and management of corporate email by providing continually updated spam and virus filtering, policy administration, content filtering, and defense against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, administration and analysis tools as well as outbound email testing to let you repair your email environment and specify and regulate company security policy.
Windows, UNIX, Solaris Network Consultant
UNIX with Windows Network Consultant
Progent's UNIX platform consulting services offer small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise provides you with a convenient single source to show you how to build and maintain a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Juniper NetScreen Intrusion Detection
Network Intrusion Penetration Testing NetScreen
Progent's Juniper Networks-authorized NetScreen engineer can assist your company to install and optimize NetScreen 5200 and 5400 routers, migrate from previous NetScreen devices to more current Juniper technologies, and troubleshoot infrastructure issues in Juniper-only or mixed-technology environments.
Microsoft Experts SQL Server Setup and Support
Upgrade SQL Server 2008
SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the rapid development of a new generation of enterprise-class programs that can provide your company a critical competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the ability to query across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft integration, assures you success in designing, installing and supporting Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET environment.
Biggest Hybrid Office 365 Exchange integration Outsourcing
Hybrid Microsoft 365 solutions Integration Support
Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 Exchange Online and local Exchange deployments. This allows you to have some Exchange mailboxes hosted at your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of planning, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on time and on budget.
Juniper SSG350M Router Security Tech Services
Top Juniper SSG20 Router Network Consulting
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Windows Server 2019 High Availability Specialist
Windows Server 2019 PowerShell Network Consultant
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid model. Windows Server 2019 offers major enhancements in scale, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.
Amazon AWS instances Development
Amazon EC2 AMI Integration
Progent offers cost-effective remote consulting to assist companies to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security.
Windows Server 2019 and SQL Server Technical Consultant
Integration Services Windows Server 2019 upgrade
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in scale, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Immersive Telepresence Technical Consultant
LifeSize 220 Series Telepresence Consult
Progent offers the services of an accredited engineer with an extensive background integrating technology from the leading telepresence providers including Cisco, Polycom, and LifeSize and can help your company to plan, install, expand, or troubleshoot a telepresence solution that preserves your investment and maximizes the business value of your information system. Progent also offers the expertise of network infrastructure engineers able to help businesses of any size to build and troubleshoot a communications network that delivers the speed, dependability, protection, and scalability you need to support your telepresence solution.
Tracking Service Costs Remote Technical Support
Tracking Service Costs Online Help
Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all delivered support activities. Unlike some independent consultants or local support firms who provide minimal documentation or details of services performed, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the support documentation transmitted by every staff member to every client. The practice of documenting and archiving support records results in more effective service and avoids a slew of typical misfortunes such as when a service client is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
After Hours Small Office Online Consulting
Best Small Office Troubleshoot
Progent is a leader in cost-effectively delivering world-class network support to small companies. Progent's achievement in handling the network service requirements of the historically underserved small business sector is the combined result of key technical and process breakthroughs that have eliminated a great deal of the conventional expenses out of managing IT support, added unmatched professional skill into the support system, and significantly accelerated the repair process.
Select Topic: