For small office computer networks located anywhere in the state of Massachusetts, Progent's Microsoft and Cisco qualified technical team members can provide remote phone help and remote troubleshooting to solve your network systems troubles fast and affordably. Progent has acquired enterprise-grade skills, sophisticated utilities, and support databases to troubleshoot and fix network problems while avoiding the high cost and time delays associated with onsite service visits.

If your Massachusetts company is located beyond the larger metro areas such as Boston, Worcester, Springfield, Lowell, or Cambridge, your local network support options may be limited in skills, or not available during an emergency. This can result in a computer network that is unusable or causing wasted time due to technical problems persisting for too long. Progentís team of field proven network professionals average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a large range of technical tasks for a varied range of customers. This means you obtain not just the technical skills needed for the job, but a consultant with field proven methods for applying those skills to deliver cost effective network solutions.

ProSight LAN Watch Server and Desktop Remote Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running at peak levels by checking the health of vital computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT personnel and your Progent engineering consultant so that any looming problems can be resolved before they have a chance to impact productivity. Read about the entire ProSight line of low-cost network monitoring and management services for small and mid-size organizations.

ProSight DPS Managed Backup and Recovery
Progent's ProSight Data Protection Services cloud backup and disaster recovery offers small and mid-sized organizations an affordable and fully managed service for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates your backup activities and enables fast recovery of vital data, applications and VMs that have become lost or damaged as a result of hardware failures, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images/, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical information. Find out about the entire ProSight portfolio of value-priced network monitoring and management services for small and mid-size businesses.

Cisco Unified Communications Manager and Cisco Unified CM Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (Unified CM), formerly branded CallManager, is the heart of Cisco's communications and collaboration solution. Unified Communications Manager and Cisco Unified CM Express (CME) offer an advanced IP-PBX by integrating closely with unified messaging applications such as Cisco Unified CM IM and Presence Service, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's CCIE-certified Cisco Unified CM experts can assist with any facet of Unified CM setup and troubleshooting in areas that include integrating VoIP phones and video phones, reviewing dial plans, integrating SIP PSTN trunks and CUBE session border controllers, deploying ISR G2 routers with CUBE support, creating Cisco UCS server failover systems for high availability, and integration with Microsoft Exchange and Skype for Business.

Planning and Deployment Consulting for Cisco's Meraki Indoor and Outdoor Wireless APs
Progent's Cisco Meraki Wi-Fi access point experts offer remote and onsite support to assist businesses of all sizes to design, deploy, manage, expand or repair Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist you to set up and support Meraki-based Wi-Fi infrastructure for environments that can range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco products such as switches, ASR routers and ASA firewalls to create a seamless network infrastructure that provides the same connectivity, responsiveness, security compliance, manageability and availability for wired and wireless users regardless of their mobility or device. (Check out Cisco Meraki switches consulting and troubleshooting services.)

Cisco Voice over IP (VoIP) Phone and IP Video Phone Configuration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from discontinued VoIP products to the newest media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Unified CM, formerly named CallManager, or with Unified Communications Manager Express (CME) to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM applications like Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's consultants can deliver expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, resolving IP phone registration issues, integrating SIP trunks and CUBE internetworking, installing ISR G2 routers with CUBE VoIP networking capability, and designing UCS server clustering and Cisco SRST solutions for high availability.

Stealth Penetration Testing
Stealth penetration testing is an important part of any overall IT system security strategy. Progentís security professionals can run thorough stealth intrusion security checks without the awareness of your organization's in-house network support staff. Stealth penetration testing shows whether existing security defense tools such as intrusion incident alerts and event log analysis are properly configured and actively observed.

Management Support for Microsoft Lync Server 2013
Lync 2013, now called Skype for Business, enables businesses of all sizes to build a centrally managed and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing style with IM, presence, audio/video and web conferencing with app sharing and whiteboard, and both IP-based and PSTN calling enabled for a wide assortment of stationary PCs and mobile devices. Progent's certified Lync Server 2013 experts can assist you to evaluate the advantages of Lync 2013, create an in-house, cloud-based (via Microsoft Lync Online) or mixed topology suitable for your current and future goals, deploy Lync Server 2013 in a way that expedites your return on investment, and provide custom webinar and on-premises training to your IT staff and users. Progent has in-depth expertise in key components of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync 2013 with key Microsoft Office and Office 365 applications including Outlook, Excel and PowerPoint. Progent's Skype for Business Server experts can also assist you to design and carry out an efficient upgrade to Skype for Business.

Planning and Support Services for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified Microsoft SCOM 2012 consultants have more than 10 years of experience designing, deploying, enhancing and fixing SCOM solutions and can provide companies of any size expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also help you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to assist you to fix critical issues uncovered by Microsoft SCOM 2012. Progent also offers System Center 2016 Operations Manager consulting services to help you to migrate efficiently from Operations Manager 2016 to SCOM 2016.

After-hours Remote Support
Progent's economical after-hours remote technical support program provides companies round-the-clock availability of remote technical support from Progent's Technical Response Center. Services available beyond regular work hours include resolving issues with Microsoft server products, Windows desktop troubleshooting, assistance with MS Office applications, network and system backup and recovery, and basic routing and switching help for Cisco technology.

Microsoft Azure Cloud Integration Consulting
Progent's Microsoft Azure planning and integration consultants can assist you with every stage of Azure cloud integration such as needs definition, readiness evaluation, system design, pilot testing, implementation, automated administration, performance optimization, software license management, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can assist your IT staff to set up and troubleshoot firewall appliances and VPN connections so that your users can safely connect to Azure services, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange, SQL Server and SharePoint. Progent can also help you to set up a hybrid ecosystem that transparently combines physical datacenters with Azure-based services.

Talk to a Progent Network Support Expert
To find out how to contact a Progent network consultant for online or on-premises expertise in , call 1-800-993-9400 or visit Online Computer Support.

© 2002- 2019 Progent Corporation. All rights reserved.

An index of content::

Best On-Call Services for Boston, MA, Worcester, MA, Springfield, MA, Lowell, MA, Cambridge, MA Tulsa Bartlesville SharePoint 2010 IT Consultant
BlackBerry Exchange Networking Group Support Firms Colorado Springs Fort Carson
Boston Massachusetts Computer System Consultant District of Columbia Audit
Boston Massachusetts Security Consulting Companies Server Help for California - Los Angeles, CA, San Diego, CA, Long Beach, CA, Fresno, CA
Boston Massachusetts Support Companies Engineer for Linux Tennessee
Boston Massachusetts Support Companies Local Cisco Consulting Service in Des Moines, IA, Cedar Rapids, IA, Davenport, IA, Sioux City, IA
Boston Massachusetts Tech Expert Nationwide Phone Support for Silicon valley
Boston, MA Information Technology Outsourcing Firms Network Management Services in Northern California
Boston, MA Migration Firm Minneapolis Minnesota Windows Server 2016 Network Design
Boston, MA, Worcester, MA, Springfield, MA, Lowell, MA, Cambridge, MA Consulting Companies Gentoo Linux, Sun Solaris, UNIX Network Consulting
Boston, New England, Massachusetts Repairing Jacksonville, FL, Miami, FL, Saint Petersburg, FL, Orlando, FL Small Business Specialist
Boston, New England, Massachusetts Software Recovery New York City, COUNTY1, New York Network Assessment
Boston, Worcester, Springfield, MA Computer Setup BlackBerry BPS Integration Services Phoenix
Boston, Worcester, Springfield, MA Integration Consultants SharePoint Server 2007 Technology Consulting Services San Diego - La Mesa
Boston, Worcester, Springfield, MA Small Business Server Support Oklahoma City, Tinker Air Force Base Windows 2016 Information Technology Outsourcing Company
Building to Building Wireless Case Study School Wireless Example Application
CISSP Certified Expert Massachusetts Networking Organization Troubleshoot California
CISSP Certified Security Help Columbus, Cuyahoga County, Ohio Software Consultants
CISSP information Systems Audit Little Italy Security Security Firm
Certified Cybersecurity Management Technology Professional CISM Certified Cybersecurity Management Technology Professional
Cisco IT Outsourcing Cisco Support Outsourcing Services Garland, Texas
Cisco Small Office IT Consulting Design in Columbus Ohio
Cisco and Microsoft Certified Expert San Diego, California Internet Networking Consultants San Diego, California Technical Support Company
Cisco and Microsoft Certified Experts Small Business Computer Consultant IT Outsourcing Systems Support New Haven County CT
Computer Consultancy Firm for Massachusetts Freelance Jobs in Bel Air
Computer Service for Boston, MA, Worcester, MA, Springfield, MA, Lowell, MA, Cambridge, MA Billings Montana Computer Consulting Companies
Configuration for Linux El Paso, TX Sun Solaris Setup and Support
Consolidation for Tucson, AZ Tucson, Arizona Solutions Provider
Consultancy for Gilroy Gilroy Consulting Northern California
Data Center Colo IT Support IT Consultant for Data Center
Design Consultant for Massachusetts Microsoft MCSA Engineer Full-Time Job
Designer for Florida - Jacksonville, FL, Miami, FL, Saint Petersburg, FL, Orlando, FL Recovery Services
Expert Microsoft Certified ISA 2004 Standard Edition Server Technology Consulting Microsoft ISA Server Remote Troubleshooting
Florida - Jacksonville, FL, Miami, FL, Saint Petersburg, FL, Orlando, FL Expert IT Outsourcing Company
Help and Support for ProSight Remote Desktop Management Server and Desktop Monitoring and Reporting Consulting Services
Help and Support for Solaris Solaris Consultant Services Indianapolis, IN, Fort Wayne, IN, Gary, IN, Evansville, IN, South Bend, IN
Helpdesk Remote Support Computer Consulting for Virtual HelpDesk
IT Consulting Group for SQL Server Jefferson County Alabama SQL 2014 IT Consulting Firm
Information Technology Consultant for Remote Help Desk Microsoft Network Computer Support For Small Offices Billings, MT
Information Technology Consulting for Mandrake Linux, Sun Solaris, UNIX Fedora Linux, Solaris, UNIX Computer Engineer
Information Technology Outsourcing Firm for Massachusetts Home Based Jobs
Integration Company for Massachusetts Atlanta Georgia Support
Internet Security and Acceleration Server 2006 Consultant Services ISA 2006 IT Consultants
Massachusetts - Boston, MA, Worcester, MA, Springfield,MA, Lowell, MA, Cambridge, MA Implementation Services Cisco Design Firm in South Dakota
Massachusetts Computer Companies Mandrake Linux, Sun Solaris, UNIX Technical Support in Orange County Southern California
Massachusetts Computer Consultancy Company Consulting in San Diego - La Jolla
Massachusetts Computer Outsourcing Consultant BlackBerry BES Network Consulting Firms in Metroplex
Massachusetts Consultant Services Top Network Administration
Massachusetts Consulting Firm Worldwide Firewall Configure for Firewall Indiana
Massachusetts Engineer Morgan Hill, CA Help Desk Manage
Massachusetts IT Consultant Microsoft MCDBA Remote Support Openings in Tacoma Puyallup Auburn WA
Massachusetts Information Technology Outsource Designer
Massachusetts Information Technology Outsourcing Firms Urgent Santa Clara County On Site service in California
Massachusetts Information Technology Outsourcing Group Red Hat Linux, Solaris, UNIX Online Support in Denver Aurora
Massachusetts Migration Company Largest Minneapolis, MN Outsourced IT Support
Massachusetts Small Business IT Outsourcing Firm South Carolina Firewall Cybersecurity Company
Massachusetts Software Consulting Services Cisco Small Business Network Consultants in Ronald Reagan Washington Airport DCA
Massachusetts System Engineers Firewall Network Security Evaluation in Detroit, Grand Rapids, Warren, Lansing, Sterling Heights, Flint, Ann Arbor
Massachusetts Troubleshooting Silicon valley Small Business IT Outsourcing in Northern California
Microsoft Boston, MA, Worcester, MA, Springfield, MA, Lowell, MA, Cambridge, MA Small Business IT Consulting Companies Citrus Heights Small Office IT Consulting Services
Microsoft Certified Designers for Massachusetts Albuquerque, NM Consultancy Services Group
Microsoft Certified Expert Massachusetts Technical Support Company Cisco Tech Consulting Nebraska
Microsoft Certified Expert Windows Server 2012 Upgrade Engineers Online Help for Windows Server 2012 Storage Spaces
Microsoft Certified Partner Boston, MA IT Outsourcing Firm Support Outsourcing for Microsoft SharePoint Server Greensboro Winston-Salem High Point
Microsoft Certified Partner IT Consultants Omaha, NE Computer Network Support
Microsoft Certified Partner Massachusetts IT Outsourcing Company Microsoft and Cisco IT Consulting Group in Brownsville Harlingen
Microsoft Exchange Computer Help Boston, Suffolk County Microsoft Exchange Server 2013 IT Consulting
Microsoft Exchange Server 2007 Online Consulting Microsoft Exchange 2010 Computer Setup Rochester, NY
Microsoft Operations Manager 2005 Consulting Support for MOM 2005
Microsoft Security Consultant Local CentOS Linux, Solaris, UNIX Remote Consulting
Microsoft SharePoint Server 2007 Professionals Microsoft SharePoint Server 2010 IT Consultants Phoenix
Microsoft and Cisco Authorized Expert Configure for Massachusetts Largest Bay Area Onsite Computer Services
Microsoft and Cisco Certified Expert Massachusetts Small Office IT Consultant Small Business Network Consultant for Washington
Network Consulting Companies Cisco Outsourced IT Services in Philadelphia
Network Design and Consulting for Massachusetts Microsoft Exchange Server 2007 Information Technology Management
Network Design for Boston, MA, Worcester, MA, Springfield, MA, Lowell, MA, Cambridge, MA San Joaquin County Computer Consultant in California
Network Engineer Worldwide SharePoint Server 2013 Technology Consulting Long Beach
Network Security Consultants Wireless Security Consultant
Network Support Company Walnut Creek Consolidate California
New York Networking Firms Network Setup for New York
New York, NY Support Firm New York Computer Support Consultants
Online Help for Microsoft Network Cisco CCIE Integration Consultant Burlingame CA
Providers for Microsoft Windows Microsoft Computer Information Technology Outsourcing Company
RIM BlackBerry Network Help Consultant Services
Repair for California - Los Angeles, San Diego, Long Beach, Fresno Los Angeles, CA, San Diego, CA, Long Beach, CA, Fresno, CA, Santa Ana, CA, Anaheim, CA, Riverside, CA, Bakersfield, CA Migrations
SCCM Azure Integration Computer Consulting SCCM Asset Management IT Consultants
SQL Server 2012 Maintenance Top Outsourced IT Services for Microsoft SQL Server El Paso County Colorado
SQL Server 2016 Technology Consulting Company Computer Consulting Firms in Lubbock Preston Smith Airport LBB
Santa Cruz Computer Network Support Group California Santa Cruz County Network Architect
Saratoga Small Business Network Consulting Group California Cupertino Service
Secure for Firewall CISSP Security Evaluation in Phoenix, AZ
Server Installation Online Help in Chicago, Cook County, Illinois
Service for Boston, New England, Massachusetts SQL Server Tech Expert in San Francisco, CA
Setup Service Migration Support for Stanislaus County in California
Small Business Network Consulting Group Top Ranked BlackBerry Email Consultant Services in Queens, New York
Small Business Network Small Office Network Consultant Emergency Phone Support Network Architect in Kansas City Bonner Springs
Small Business Server Support Utah Consultancy Services Company
Systems Engineer for Boston, MA Cisco Experts Consulting Firm for New York, NY
Technicians Microsoft MCSA Consulting Contract in Salinas California
Wave 2 Wi-Fi controller Troubleshooting CCIE Certified prime infrastructure Integration Services
Windows 2012 Cluster Shared Volumes Network Consultants Windows 2012 Failover Clustering Remote Support
Windows Security Technical Consultant Savannah Microsoft Exchange Computer Consultants