For office network systems located within the state of Massachusetts, Progent's Microsoft authorized professionals can provide online assistance and troubleshooting to repair your computer system issues quickly and cost effectively. Progent has developed enterprise-class skills, sophisticated utilities, and support knowledge bases to diagnose and resolve computer network problems while avoiding the expense and time delays associated with in-person service visits.
If your Massachusetts organization is situated beyond the larger urban areas such as Boston, Worcester, Springfield, Lowell, or Cambridge, your nearby computer network support options may be limited in technical capability, or unavailable during a crisis. This can result in a computer network that is unstable or causing efficiency loss due to technical problems persisting for too long. Progent’s team of seasoned network engineers average more than 12 years of real-world industry experience, in the trenches of network support, performing a broad range of technical projects for a diverse range of customers. This means you get not just the technical expertise needed for the job, but a professional with field proven methods for applying those skills to assist with efficient network solutions.
Hybrid Cloud Solutions Planning and Deployment
Progent's hybrid cloud solutions consultants offer expert online consulting services to help organizations of any size to connect their IT infrastructure with leading public clouds including Azure and Amazon AWS. Progent can help you to design and manage cost-effective hybrid ecosystems that can include Windows and Linux operating systems and applications in hybrid network models that utilize local resources as well as public clouds. To assist you to incorporate cloud services with networks, Progent offers a variety of public cloud integration support services that include Office 365 integration with on-premises installations of Exchange and Microsoft Azure hybrid cloud design and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and debugging.
Part-time CIO Support Services
Progent can provide businesses with an information management expert who can act as a temporary or part-time CIO. This veteran technology officer can offer long-term direction to assist you to deploy sensible technology to enhance business processes so they match more closely with your business objectives. Your company can develop and implement a well thought out information technology plan without absorbing the cost of a full-time Chief Information Officer. Critical services Progent's temporary Chief Information Officer can carry out include strategic planning, rationalizing IT budgets, creating models for TCO, optimizing workflows, negotiating with vendors, establishing security policies, monitoring service level agreements, streamlining network management, software revision management, IT asset documentation control, and disaster recovery planning.
Apple iPhone Integration
Progent's iPhone and iPad integration consultants offer affordable remote consulting to assist your business to plan, deploy, and troubleshoot any aspect of your iOS and Windows integration efforts and is available for short-term tasks to help you through occasional technical roadblocks or long-term engagements to help you finish business-critical initiatives on schedule and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you create or maintain a highly available, protected and scalable network infrastructure that aligns with your computing model. Progent can also provide remote and on-premises training to show you how to manage and use your iPhones and iPads in a secure, collaborative environment that maximizes the business value of your information system.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice experts offer Cisco UC560 consulting services to help you to manage your legacy UC500 VoIP system or plan and carry out a smooth upgrade to a modern VoIP system.
ProSight Network Audits for Assessing Network Infrastructure Health
Prosight Network Audits are a quick and affordable way for small and mid-size businesses to obtain an unbiased assessment of the health of their IT system. Based on some of the top remote monitoring and management tools available, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits show you how closely the configuration of your core network assets conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI such as a more manageable and more secure Active Directory environment. Both versions also provide the long-term benefits of advanced remote network monitoring and management technology. These advantages can include easier management, better compliance with government and industry security standards, higher utilization of network resources, faster problem resolution, more dependable backup and restore, and higher availability. For details about ProSight Network Health Checks and to see sample reports, visit ProSight Network Audits.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that signifies expertise in network security audit and control. Certified by the American National Standards Institute, the CISA accreditation has consultants undergo an extensive examination given by the ISACA professional association. Progent can provide the expertise of a CISA-Certified Cybersecurity audit consultant trained to assist companies in the areas of information systems audit process, information technology enforcement, systems and architecture ROI, information technology service delivery, safeguarding of data assets, and disaster recovery planning.
MySQL Database Application Development and DBA Consulting
Progent's MySQL application programmers and database administrators can provide affordable remote DBA or software development services and can help businesses of all sizes to configure and support MySQL in a reliable IT infrastructure that provides advanced speed, scalability, and protection. Progent also has proven skill helping companies port applications from an Oracle environment to MySQL.
Android Phone Integration and Management
Progent's Android phone and tablet integration expertise have extensive background providing remote and on-premises assistance for businesses of all sizes who want to integrate Android phones and tablets into their information systems so that users can communicate and collaborate while on the go. Progent has the breadth of skills to solve network problems that span multiple vendors and that entail a mix of legacy and current information technology. Progent offers affordable remote consulting to help you with any aspect of designing, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide as-needed technical support to help you to handle particularly challenging IT problems, or Progent can provide outsourced or co-sourced project management support to ensure that you finish major network projects on time and within budget. Progent can help with on-premises, cloud-based, or hybrid network environments and offers support for operating systems, apps, management utilities and hardware infrastructure. Progent also can provide specialized group or one-on-one training sessions to show you how to manage and operate Android phones and tablets efficiently.
Microsoft Data Protection Manager Consulting Support
System Center 2016 Data Protection Manager provides small to mid-size businesses near-continuous backup and simplified restore capabilities for Microsoft networks. SCDPM 2016 offers application-sensitive backup for key platforms like Microsoft SQL Server, Exchange and SharePoint, protects Windows and Linux VMs, works with VMs hosted by Hyper-V as well as VMware, and can use Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consulting experts can assist you to plan, implement, manage, and repair an enterprise-wide backup/restore solution built around DPM 2016. Progent can assist you to migrate from a previous version of DPM or from an outdated solution, and Progent can optimize your SCDPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployment models. Progent can provide online or onsite support and can provide occasional guidance to help you through challenging issues or provide comprehensive project management or co-management support to help you complete your Data Protection Manager 2016 initiative on schedule and on budget.
Spam/Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top information security vendors to deliver centralized control and comprehensive protection for your email traffic. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a deeper layer of inspection for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter. Find out about the entire ProSight line of low-cost managed services for small and mid-size businesses.
Microsoft Exchange Server 2013 Upgrade Support
Microsoft Exchange 2013 incorporates significant enhancements to the capabilities of Exchange Server 2010 and delivers important new features plus a revamped structure. These enhancements favorably impact key areas like ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can provide remote or on-premises expertise to assist your organization to administer, tune and troubleshoot your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you move to a more up to date version of Exchange Server in an on-premises, cloud-based, or hybrid deployment model.
Mac Support Services
Progent's consultants offer Mac users a variety of services including online Apple macOS and OS X desktop support, help with Mac software, Outlook for Mac and Microsoft Exchange expertise, Mac security and network infrastructure engineering, co-existence between Apple macOS and OS X and Microsoft Windows networks, and one-on-one training. For computer networks based solely on Mac or for systems that utilize a combination of Mac, Linux, and Windows-powered servers and workstations, Progent has the experience and depth to deal with the complexity of designing, installing, and maintaining a network infrastructure that is reliable, safe, fast, and supportive of your business goals.
Barracuda Backup On-premises and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup deployment can incorporate a custom-designed physical appliance built by Barracuda or a virtual appliance with comparable functionality but which uses your existing storage hardware. Barracuda Backup protects vital company data generated locally, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting services to assist your business to plan, configure, operate and troubleshoot a backup and disaster recovery system built on Barracuda technology. For more information, see Barracuda Backup and disaster recovery consulting.
Get in Touch with a Progent Network Support Expert
To see how you can contact a Progent computer consultant for online or on-premises expertise in , phone 1-800-993-9400 or visit Online Computer Support.