For small business network systems located anywhere in the state ofMassachusetts, Progent's Microsoft and Cisco certified technical experts can deliver online assistance and remote troubleshooting to resolve your computer system issues fast and cost effectively. Progent has acquired enterprise-level expertise, advanced software utilities, and support knowledge bases to identify and resolve network problems while avoiding the cost and delays normally associated with in-person service calls.

If yourMassachusettssmall business is situated outside of the larger metropolitan areas such asBoston, Worcester, Springfield, Lowell, or Cambridge, your local computer support options may be limited in technical capability, or unavailable during an emergency. This results in a office network that is unstable or causing wasted time due to technical issues going unresolved for too long. Progentís staff of network professionals average more than ten years of real-world IT industry experience, in the trenches of computer network support, performing a wide variety of technical tasks for a extensive range of customers. This means you get not just the technical know how needed for the job, but a consultant with field proven methods for applying that expertise to deliver efficient network solutions.

Exchange 2016 Migration Support Services
Progent's certified Microsoft Exchange Server 2016 migration consultants can help you in all facets of your migration to Microsoft Exchange 2016 such as planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining storage requirements for your VMs, mailbox databases and log files; configuring HLB for high-availability client access services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web.

Design and Configuration Consulting for Cisco's Meraki Indoor and Outdoor Wi-Fi Access Points
Progent's Cisco Meraki Wi-Fi AP experts offer remote and on-premises support services to help organizations of any size to design, install, maintain, expand or debug Wi-Fi systems that include Cisco Meraki cloud-managed wireless access points. Progent can assist your business to configure and support Cisco's Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a branch office to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology including Catalyst, Nexus and Meraki switches, routers and firewalls to build a cohesive ecosystem that provides identical access, performance, security, ease of management and uptime for wired and wireless users regardless of their location or computing device. (See Cisco Meraki switches integration.)

Collaborative Software Consulting Expertise for an At-Home Workforce
Progent can help small and mid-size businesses to deploy collaboration solutions such as SharePoint and Teams to permit their telecommuters to benefit from positive teamwork with fellow workers and customers. To learn about ways Progent's consultants can assist businesses to integrate and maintain collaborative software for teleworkers, refer to collaborative solutions support services for remote workers.

Cisco Unified Communications Manager and Unified Communications Manager Express Integration and Troubleshooting
Cisco Unified Communications Manager (Unified CM), formerly named CallManager, functions as the core of Cisco's communications and collaboration platform. Cisco Unified CM and Cisco Unified Communications Manager Express (CME) offer an advanced IP-PBX by integrating with unified messaging apps that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's Cisco-certified CUCM and CallManager experts can assist with any aspect of Unified CM setup and troubleshooting in areas such as integrating Cisco Voice over IP phones and video IP phones, reviewing dial plans, configuring SIP trunks and CUBE internetworking, deploying ISR G2 routers with CUBE support, designing UCS server failover solutions for high availability, and integration with Exchange Server.

Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to design and install a wireless network adapted to your facilities, offering your business a WLAN that has the reception, speed, load-handling capability, Quality of Service, security, and roaming capability your company requires. Progent's predictive wireless planning services can be carried out remotely and make use of advanced RF simulation and analysis tools to plan a cost-effective wireless network. Progentís on-premises wireless survey features onsite inspection, RF and security assessment of your current wireless network, analysis of your buildingís layout, testing for radio frequency interference, signal propagation modeling, identification of optimum locations for client-requested Wireless Access Points. Placement and configuration support for Wi-Fi APs include Aironet wireless access point configuration support, Cisco Small Business 100/300/500 wireless access points consulting, Cisco Catalyst 9100 family Wi-Fi 6 APs system design, Meraki wireless access point configuration and consulting services, and Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration services.

Advanced Server Monitoring with Microsoft System Center Operations Manager Operations Manager
Progent provides a variety of Network Support Packages built around the proactive problem solving capabilities of System Center Operations Manager, a cutting-edge network management software solution that monitors the availability, speed and protection of your IT network and detects problems before they can bring down your network. To give you additional understanding about the performance and robustness of your network infrastructure, Progent can help you deploy and operate leading network monitoring tools powered by the Linux operating system.

Failover Clustering Support for Microsoft Windows Server
The failover cluster technology built into the most recent releases of Windows Server has been radically redesigned to streamline the installation, setup, and management of server clusters and to provide greater levels of system availability, protection, efficiency, and flexibility. New or improved features include automated cluster verification, easier setup and installation, unified cluster management, redesigned cluster infrastructure for maximum availability, better security and quorum models, elimination of failure points, greater storage and RAM capacity, improvements for multi-site clusters, and live migration support for Windows Hyper-V virtual servers. Progent's certified failover cluster consultants can help you assess the advantages of failover clusters, plan and implement a deployment, train your IT staff to manage your failover clusters, provide continuing consulting and support services, and produce and validate a workplace recovery procedure. Progent's Windows Server 2019 high availability cluster consultants and Windows Server 2016 disaster recovery experts can show you how you to design and build a cost-effective disaster recovery solution for multi-site or hybrid cloud environments utilizing failover cluster technology proven in Microsoft's massive Azure public cloud.

Expert Wireless Engineering and Support
Progent's wireless integration consultants have wide-ranging backgrounds in the integration and maintenance of wireless networking technology and can assist you to design, install, administer and repair wireless ecosystems that are compliant, resilient, scalable, easy to manage and operate, ready to support your critical workloads, and seamlessly integrated into hybrid cloud environments. Online and onsite expertise available from Progent span a selection of wireless technologies such as smartphone and tablet management, Wi-Fi network infrastructure planning and deployment, wireless site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless connections.

Web Development Consulting
If you want to spruce up your corporate Web site, develop internal web sites for applications such as human resources or employee training, establish a standout Web presence for a new venture, or create enterprise-class, data-driven web applications, Progent can provide talented and seasoned web architects and programmers. Progent's experts can also help you to host your web solutions by building and maintaining a protected, dependable server and communications infrastructure that includes remote and wireless connectivity. Services offered by Progent's Experts Team include web Site design, web project management, Microsoft .ASP and .NET programming, graphics design, and 1-on-1 training for leading web development platforms. For data-driven web sites, Progent can provide the services of certified Microsoft SQL Server developers, Oracle programmers and database administrators, and MySQL consultants.

Talk to a Progent Network Consultant
To learn how you can contact a Progent network consultant for remote or onsite help, call 1-800-993-9400 or go to Online Network Support.

An index of content::

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  • Top Ranked Microsoft Project Server My Sites Engineer
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    Progent's Microsoft-certified engineers offer in-depth support in deploying, managing and troubleshooting any edition of Project Server and can deliver a wide range of cost-effective online consulting services based on industry best practices to assist organizations of any size to receive all the advantages of this powerful project management solution. Services offered by Progent include system design, software configuration and migration, strategies for secure collaboration among onsite and remote or mobile users, network optimization, and specialized webinar training classes.

  • Remote Access Network Engineer 24/7/365 VPN Help and Support

  • Network Consultant Mac and Windows Active Directory
    Apple Mac and Windows Information Technology Consulting

    Progent's service specialists in Apple OS X and Windows technology can show you how to integrate Mac and Windows systems into seamless environments with full sharing and collaboration functionality. Enabling productive co-existence among a variety of servers and workstations powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and background with Apple Macintosh and Microsoft products. Progent's experience in Microsoft and Apple consulting makes it possible to provide world class assistance to businesses that rely on these platforms to keep their strategic edge. Progent's consultants can also help you to interface Apple's iPhones and iPads with your Windows environment.

  • Remote Outsourcing Wireless LAN Microsoft, Cisco and Security Certified Experts 802.11ac Wi-Fi Network Technical Consultant
  • Small Business IT Outsourcing Services Boston, New England, Massachusetts
  • Remote Troubleshooting Aironet Outdoor APs Immediate Aironet 1600 Access Point IT Consulting
  • Remote Workers Consulting - Boston - Backup Solutions Assistance Boston, MA Remote Workforce Boston Consulting and Support Services - Data Protection Solutions Guidance Boston Massachusetts, United States
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  • Email Guard DLP Consulting
    ProSight Spam Filtering Services Consulting Services

    Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide centralized control and world-class security for your email traffic. The hybrid structure of Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further level of inspection for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.

  • Remote Workforce Expertise in Waltham - VoIP Systems Assistance Waltham-Newton, MA Waltham Work at Home Employees IP Voice Technology Assistance Waltham-Bedford, MA
  • Remote Workforce Lawrence Consulting and Support Services - Cloud Integration Technology Consulting Services Lawrence-Middlesex County, Massachusetts Work from Home Employees Consulting Experts - Lawrence - Cloud Solutions Consulting Services
  • SCDPM 2012 Cloud Backup Setup and Support SCDPM 2012 Deduplication On-site Technical Support

  • Contract Job Telecommuting Network Consultants
    Recruiter Microsoft Consultant Employment Opportunities

    Progent is seeking a range of on-staff workers including solutions-driven MCSEs; system consultants who have Cisco CCNP or CCIE credentials; and consultants for fault-tolerant network architecture with experience in mobile connectivity, wireless integration, non-stop systems, disaster recovery planning, data preservation, and server virtualization. Progent is also looking for workstation support technicians, off-site troubleshooting professionals, and CISSP or CISA accredited security consultants. We are also looking for experienced managers and administrators able to perform efficiently in Progent's dynamic, virtual office model. Progent contracts freelance consultants with specialized knowledge and working background in important IT topics beyond Progent's main technical focus. Progent's Experts Team employs freelance consultants who can provide consulting and programming services for mission-critical solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess specialized expertise with non-Microsoft operating systems such as Linux, Macintosh, or Sun, or can provide expert skills in areas like telecommunications, web site design, EDI, web commerce, or database management. Independent consultants premier by us coordinate with Progent's in-house professionals to deliver comprehensive solutions for small business networks.

  • SQL Server 2012 Security Integration SQL Server Management Studio Technical Support
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  • SharePoint 2013 Technical Support Springfield SharePoint Consultants Springfield Holyoke Agawam
  • SharePoint Computer Outsourcing Consultants Massachusetts - Boston, MA, Worcester, MA, Springfield,MA, Lowell, MA, Cambridge, MA Tech Support For Small Business SharePoint Boston, MA, Worcester, MA, Springfield, MA, Lowell, MA, Cambridge, MA

  • Technology Consulting Services Office 365 authentication
    Office 365 and iOS Network Consulting

    Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific mailboxes hosted on your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can assist you with any facet of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 initiative is successfully completed on schedule and on budget.

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  • Massachusetts - Boston, MA, Worcester, MA, Springfield,MA, Lowell, MA, Cambridge, MA Small Business IT Support Firm
  • Specialists Ubuntu Linux, Sun Solaris, UNIX CentOS Linux, Sun Solaris, UNIX On-site Support Springfield, MA
  • Springfield Computer Network Firms Springfield, Massachusetts Support Team

  • Windows Server 2008 R2 Online Troubleshooting
    Online Support Microsoft Windows 2008 R2

    Progent's Microsoft-certified professionals can help you to evaluate the advantages of Windows Server 2008 for your business, create pilot systems and rollout plans, install Windows Server 2008 with your IT environment and applications, train your support staff how to run new administration tools, and deliver continuing consulting and support via low-cost options such as Help Desk support and remote technical assistance.

  • Computer Network Consulting Boston, MA, Worcester, MA, Springfield, MA, Lowell, MA, Cambridge, MA
  • Suse Linux, Sun Solaris, UNIX Computer Consultant New England Boston Cambridge, United States Redhat Linux, Sun Solaris, UNIX On-site Support

  • Security Consultant Check Point SandBlast
    Check Point 26000 Firewalls Auditing

    Progent's Check Point consultants can help you choose and configure Check Point Software Firewall and VPN software and appliances based on Check Point's security platform to provide an economical and effective security solution for your corporate network. Progent can also show you how to integrate other Check Point technologies including ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other vendors and offer a central stop for continuing network support, administration, education, and design expertise.

  • Boston Massachusetts Software Consultants
  • Systems Support Windows 2008 Server Waltham Windows Server 2016 Technology Consulting Company Waltham-Brightone, Massachusetts, US
  • Technology Professional Microsoft Exchange 2007 Top Quality Exchange Server 2007 Help and Support
  • Technology Support Microsoft SQL 2014 Lawrence Consultant Microsoft SQL 2008 Lawrence-Manchester
  • Teleworkers Lawrence Consulting Experts - Endpoint Security Solutions Guidance Lawrence Lawrence At Home Workforce Endpoint Security Solutions Consulting and Support Services Lawrence-Essex County, USA
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  • Temporary Staffing Support Services Consulting Support Boston, United States Temporary IT Support Staffing Services Consulting Services Boston

  • Remote Support Services Office 365 and Apple iOS
    Office 365 Exchange migration Remote Troubleshooting

    Microsoft has made a strong effort to enable seamless hybrid environments that integrate Office 365 and local Exchange deployments. This allows you to have specific mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any facet of planning, implementing and debugging your hybrid Office 365/Exchange network. Progent's Exchange specialists can provide as-needed support to help you through challenging technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365 solution is completed on time and on budget.

  • Top Rated SharePoint Server 2007 Help and Support Waltham Microsoft SharePoint Outsourcing Waltham-Hyde Park, Massachusetts

  • 802.11ax Upgrade Network Consulting
    Ubiquiti UniFi Controller Information Technology Consulting

    Progentís Wireless Consulting Services provide a fast, economical way for businesses of any size to deploy, manage, monitor and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and deploy appliances like Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

  • Urgent Outlook Web App and iPad Remote Technical Support Top Ranked Outlook for Mac IT Consulting
  • Urgent Technology Consulting Internet Security and Acceleration Server ISA 2004 Firewall On-site Support
  • Virtual Helpdesk Consultant Services Emergency Supplemental Help Desk Outsourcing
  • Waltham At Home Workforce Setup Consulting and Support Services Waltham-Hyde Park, MA, United States Remote Workers Guidance nearby Waltham - Integration Consulting Waltham-Bedford, Massachusetts
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  • Waltham, MA Waltham Work from Home Employees Conferencing Systems Consultants Offsite Workforce Waltham Guidance - Video Conferencing Systems Consulting Services Waltham-Newton, MA
  • Waltham-Framingham, Massachusetts Waltham Remote Workers Integration Solutions Guidance Waltham Work from Home Employees Solutions Consulting and Support Services Waltham-Newton, MA
  • Waltham-Newton, Massachusetts Waltham Critical Ransomware Remediation Waltham Crypto-Ransomware Recovery Help Waltham-Marlborough
  • Windows 2003 Cluster Online Support Fault-tolerant Clustered Servers Setup and Support
  • Windows 8.1 Migration Consulting Windows 8.1 Help Desk Information Technology Consulting

  • Consultant Cost Network Specialists
    Consulting Rates Small Business Network Consulting Companies

    Progent's pricing model is to charge for phone support and on-premises help by the minute. Consequently, you are billed only for delivered services. Progent does not impose a higher rate for off-hours or priority service, and within California or in regions where Progent provides on-premises support, Progent does not bill for travel time except for emergency calls where on-site time is less than 4 hours. Also, Progent imposes no initialization fee and requires no monthly commitment for services provided during normal business hours. Many support firms impose large minimum fees or charge for each fifteen minutes or longer. Progent's small granularity eliminates large bills for quick fixes so you won't be forced to permit less critical problems to fester.

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  • Work at Home Employees Expertise in Lawrence - IP Voice Solutions Consulting Lawrence, United States Lawrence Remote Workforce VoIP Systems Consulting and Support Services Lawrence MA-Manchester NH

  • Juniper SRX650 Router Computer Security Specialist
    Juniper SRX650 Router Firewall Configuration

    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

  • Work from Home Employees Boston Consultants - Call Desk Outsourcing Assistance Boston Massachusetts Work from Home Employees Boston Consulting Services - Help Desk Outsourcing Consulting Experts Boston, Suffolk County
  • Work from Home Employees Consulting and Support Services near me in Waltham - Backup Systems Guidance Waltham-Hyde Park, Massachusetts Offsite Workforce Waltham Assistance - Backup/Recovery Solutions Consultants Waltham-Marlborough
  • Work from Home Employees Lawrence Consulting Experts - Endpoint Management Systems Assistance Lawrence-Middlesex County At Home Workers Lawrence Consulting - Management Systems Consulting Experts Lawrence-Middlesex County, Massachusetts
  • Massachusetts Network Support Consultant

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