For small company networks located throughout the state ofMassachusetts, Progent's Microsoft and Cisco authorized engineers can provide online support and troubleshooting to resolve your network issues quickly and affordably. Progent has acquired enterprise-grade skills, software tools, and support databases to diagnose and repair IT problems without the expense and time delays associated with on-site technical service visits.

If yourMassachusettscompany is located beyond the larger metro areas such asBoston, Worcester, Springfield, Lowell, or Cambridge, your nearby network systems support choices may be limited in skills, or unavailable during a crisis. This can result in a office network that is unstable or causing wasted time due to technical issues continuing for too long. Progentís group of seasoned network professionals average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a broad variety of technical tasks for a varied range of customers. This means you get not just the technical expertise needed for the job, but a professional with proven methods for applying that expertise to provide affordable network solutions.

BI Reporting and Analytics Consulting
Progentís BI reporting experts offer remote and on premises expertise to help you with any facet of business intelligence (BI) reporting from troubleshooting or modernizing applications to planning and deploying a comprehensive business intelligence solution. Progent's management reporting experts can assist your company to support your existing reporting environment, assist you to migrate reports from a discontinued reporting platform to a modern solution, and deliver as-needed online mentoring tailored to your specific requirements. Progentís management reporting and analytics professionals offer experience in the leading business analytics reporting tools such as the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Designer.

Apple iPhone and iPad Integration
Progent's iPhone and iPad integration consultants can provide affordable remote consulting to help your business to design, deploy, and fix any facet of your iPhone and Windows integration efforts and is available for quick jobs to help you through occasional technical bottlenecks or major engagements to help you complete large-scale projects on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you build or support a resilient, protected and efficient network infrastructure that is best suited to your mode of computing. Progent also offers online and onsite training for individuals or groups to show you how to manage and use your iOS devices in a secure, team-oriented environment that maximizes the business value of your IT network.

Full Range of Security Assistance
Progent's , CISSP, CISM, and ISSAP certified security experts can help you to perform comprehensive security evaluations, restore operations quickly from attacks, configure firewalls, configure safe mechanisms for off-site and mobile connectivity, deploy spam and virus filtering and email encryption, and create a company-wide security plan based on round-the-clock automated network monitoring. Progent's ProSight suite of remote security monitoring services includes ProSight Active Security Monitoring (ASM) for ransomware defense and ProSight Enhanced Security Protection (ESP) for centralized endpoint protection.

Dynamics GP Upgrade and Integration Consulting
Progent has delivered support for Microsoft Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has provided integration, customization, education, and troubleshooting since the product's debut. Progent offers advanced support for updating out of date Dynamics GP ERP systems. Progent can help you to design, pilot, and carry out a cost-effective upgrade from a an outdated release to the current version of Microsoft Dynamics GP, Learn} about Progent's Dynamics GP upgrade and integration consulting services.

SharePoint 2019 Planning and Deployment Support
SharePoint 2019 incorporates the modern look and feel of cloud-hosted SharePoint Online, serving as a transitional product that bridges the classic experience of SharePoint 2016 and the modern SharePoint environment. Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer economical online and onsite consulting, software development, and debugging services for businesses of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can help customers plan and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud-based components into a cohesive intranet solution. To learn more, visit SharePoint 2019 Server configuration and development services.

Planning and Deployment Consulting for Meraki Cloud-managed Wireless Access Points
Progent's Meraki wireless access point consultants provide remote and onsite support to assist businesses of any size to plan, deploy, maintain, upgrade or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can help your business to set up and manage Cisco's Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology including Catalyst, Nexus and Meraki switches, ASR routers and firewalls to create a cohesive network infrastructure that provides the same connectivity, responsiveness, security, manageability and uptime for wired and wireless clients irrespective of their location or device. (Check out Meraki switches integration.)

CISM-certified Cybersecurity Management Consultants
Progent can provide the expertise of CISM Premier cybersecurity management consultants. The Certified Information Security Manager (CISM) organization describes the core capabilities and international standards of performance that information security managers are required to learn. It gives executive management the assurance that those who have earned their CISM certification have the background and capability to deliver effective cybersecurity management and consulting services.

Project Server Expertise
Progent's certified Microsoft Project Server experts offer comprehensive online and onsite support services for Microsoft Project Server as well as for all Microsoft platforms that integrate closely with Project Server. Consulting support services provided by Progent include Project Professional and Project Web App set up, SharePoint 2013 design and configuration, SQL Server 2016 integration, SQL Server 2014 programming and troubleshooting, MS Exchange 2016 Server migration, Microsoft Exchange Server 2013 configuration, Exchange Server 2010 troubleshooting,Office Excel and Office 365 Excel development, and Office PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE network consultants to assist your company to enhance your environment to support local, branch, home-based, and mobile users so they can utilize Microsoft Project Server to work together safely and productively. Progent's certified network security engineers can assist your IT team to adopt and enforce security policies that safeguard sensitive project data without interfering with the efficient sharing of legitimate data.

Advanced Project Management Experts
For advanced project management assistance, Progent offers the services of veteran IT professionals with decades of experience as IT project managers for application development, information technology deployment, and process engineering working with organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide advanced management skills to help enterprise clients to adhere to leading practices to make sure strategic projects are completed on schedule and on budget.

Progent's Consulting and Training Support for Microsoft Office and Office 365
Progent's Office and Office 365 consultants can assist companies to integrate Microsoft Office desktop and Office 365 applications such as Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a seamless productivity solution that offers fast return on investment and promotes better business results. Progent can help you to integrate Microsoft Office or Office 365 applications with one another and with additional key Microsoft technologies such as SharePoint Server, Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent can also assist you to fix compatibility issues between different versions of Microsoft Office and offers customized online Microsoft Office and Office 365 instruction to individuals or teams.

Team Approach to Service and Technical Issue Escalation
Computer networks have become increasingly sophisticated. At the same time, most small office networks integrate solution from dozens of different suppliers. This makes network integration and support increasingly challenging. It is impossible for even the most capable engineer to have deep knowledge in all areas of computer technology, or extensive practical experience in the thousands of hardware and software products, versions, and updates that small companies include in their information networks. Progent utilizes a collaborative methodology to network support and relies on subject matter experts to bring in-depth skills when necessary to fix the most intractable problems efficiently, at the least expense to you.

Cisco ASA Firewall and PIX Firewall and Firepower Services Support
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network experts can help your company to maintain your legacy PIX or Cisco ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and on-premises support for ASA 5500-X firewalls with Firepower Services and can help your organization to plan, configure, tune, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants can provide online or on-premises expertise to help businesses of all sizes to design, implement, manage, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent can provide in-depth support for all the technologies that go into creating an end-to-end Cisco Jabber collaboration solution such as Cisco network appliancesand management tools, Microsoft Office 365 apps, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi networks, cyber security, cloud integration, immersive telepresence systems, PBX products, business continuity, and the many other pieces of a modern collaboration ecosystem.

MS Exchange 2019 Server Integration Services
Progent can help your organization in any facet of your upgrade to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 as a host for Exchange; planning high availability architecture for an on-premises, cloud-based or hybrid environment; migrating mailboxes; designing and implementing Hyper-V virtualization; configuring hardware load balancing; setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook. To learn more, visit Progent's Microsoft Exchange 2019 deployment services.

Windows Server 2012 R2 Integration Services
Progent's certified Windows Server 2012 experts can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and rollout strategies, tune your network for local, multi-site, private or public cloud-based, and hybrid environments, educate your IT management, team, create a corporate-wide security plan, automate network management, help with creating applications, and build and test a disaster recovery/business continuity plan. If your organization is considering upgrading from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid solutions experts can help you to assess the value of Windows Server 2016 for your business and design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model.

Check Point Software Firewall Configuration Consulting
Progent's Check Point Software firewall experts can help you design, configure, and manage firewall environments that rely on Check Point Software Next Generation firewall appliances and Check Point's cloud-based security services. To find out about Progent's consulting and support services for Check Point security gateways, refer to Check Point Software next generation firewall configuration expertise.

Talk to a Progent Computer Consultant
To see how you can get in touch with a Progent computer support expert for remote or onsite help in #(state), call 1-800-993-9400 or visit Online Network Support.



An index of content::

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    Progent can assist you to deploy Cisco wireless LAN controller appliances to manage and monitor wireless networks of any size. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's modern wireless controller solutions.

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    Progent's Microsoft-certified SharePoint consultants can provide economical remote and onsite consulting expertise, software development, and debugging services for businesses of any size who want to upgrade to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.

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    Cisco offers an extensive product line of routers including appliances designed to deliver the protection, bandwidth, and reliability demanded by organizations ranging from branch offices to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved reliability and system availability. Progent can show you how to choose and configure Cisco routers to establish a solid foundation for your network and to make it economical to grow as you add new users, open new offices, install new services, open your network to customers and partners, and support a more mobile workforce. Progent offers expertise in a variety of routers based on Cisco's IOS platform, including the Cisco 800 series of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Routers.

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    Progent's Microsoft-certified consultants have 20 years of experience designing, integrating, and maintaining messaging solutions for companies in the and throughout the United States. Progent offers economical Microsoft Exchange Servers consulting support to ensure that your email system offers protection, fault tolerance, easy access for off-site and mobile users, efficient administrative utilities, and seamless integration with telecommunications. Progent provides consulting and support services for Microsoft Exchange 2016 Server, Exchange 2013 Server, Exchange 2010 Server, MS Exchange 2007, Exchange 2003 Server, and Exchange 2K. Progent can also assist small or medium companies to upgrade to Microsoft Exchange 2016 Server or Exchange 2013.

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    Progent can help you to plan and implement a smooth transition from a UNIX-powered IT environment to a network based on MS Windows and suited for supporting Microsoft's powerful office productivity products, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and software development experts can assist you to guard your data and reduce business discontinuity by developing an efficient transition plan that protects your existing assets in UNIX software and technology. UNIX-to-Windows migration consulting services available from Progent include evaluation of existing environment, migration strategy and testing, Microsoft Exchange migration services, information and application software porting, and processor and mass storage migration and economization.

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    Progent can provide the cost-effective support of online Internet connectivity experts to assist your organization to evaluate or update your ISP services so your Internet connectivity solution aligns with your business requirements. Services available from Progent include assessment of your existing bandwidth use, vendor and plan comparison and ordering, network provisioning, and managing a seamless move to a different carrier and/or service plan. Provisioning can include optimizing current routers and switches and deploying additional ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol configurations.

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