For small company computer networks located anywhere in the state of Massachusetts, Progent's Microsoft certified technical experts can provide online assistance and remote troubleshooting to repair your computer system issues quickly and affordably. Progent has acquired world-class skills, advanced software utilities, and support knowledge bases to diagnose and repair computer network problems while avoiding the high cost and time delays associated with onsite service dispatches.

If your Massachusetts company is located outside of the larger metro areas such as Boston, Worcester, Springfield, Lowell, or Cambridge, your local computer network support choices may be limited in skills, or unavailable during a crisis. This can result in a computer network that is unstable or causing efficiency loss due to technical problems going unresolved for too long. Progent’s group of field proven network consultants average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a wide variety of technical tasks for a varied range of clients. This means you obtain not just the technical competency needed for the job, but a professional with proven methods for applying those skills to provide efficient network solutions.

Amazon Web Services (AWS) Integration Consulting Services
Progent's Amazon Web Services (AWS) planning and integration experts offer cost-effective remote support to help businesses to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable cloud storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design and review, testing, configuration, centralized administration, performance optimization, software license management, disaster recovery solutions, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN connections and can help you create cloud-based or hybrid networking models that seamlessly integrate Amazon AWS resources. Progent offers as-needed consulting or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you migrate smoothly to the Amazon AWS cloud.

CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to verify a consultant's skills to design, deploy, and support information system controls to mitigate risk. Progent can provide the expertise of a CRISC-certified risk management expert to assist your company to develop and carry out a risk management plan that follows leading practices promoted by CRISC and crafted to align with your company's risk tolerance, business goals, and budgetary guidelines.

ERP Consulting Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that incorporates more than 25 years of experience helping manufacturing and service companies to manage complex supply chains and streamline critical processes in order to get products to market fast and meet customer commitments dependably. Progent can provide the expertise of an ERP specialist with over two decades of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or onsite services that can range from occasional guidance to solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, application development, CPQ, web site integration, technical support, data conversion, Excel and SQL integration, disaster recovery planning, and database administration. For more information, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

ProSight Network Audits for Assessing Network Health
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size organizations to get an unbiased assessment of the health of their network. Based on some of the top remote monitoring and management platforms available, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how closely the deployment of your essential network assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI such as a cleaner and safer AD implementation. Both versions also offer the ongoing advantages of cutting-edge remote network monitoring and management technology. These benefits can include lower-cost management, improved compliance with government and industry security standards, higher utilization of IT assets, faster troubleshooting, more dependable backup and restore, and higher availability. For details about ProSight Network Health Checks and to view sample reports, visit ProSight Network Audits.

Planning and Configuration Support for Cisco's Meraki Indoor and Outdoor Wireless Access Points
Progent's Meraki Wi-Fi AP experts offer online and onsite support to assist businesses of all sizes to design, install, maintain, upgrade or repair Wi-Fi systems that include Cisco Meraki cloud-managed wireless access points. Progent can help your business to set up and support Cisco's Meraki-based wireless networks for environments that range from a telecommuter's home or a branch office to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products including switches, routers and firewalls to create a cohesive network infrastructure that provides the same connectivity, performance, security, ease of management and uptime for wired and wireless users regardless of their location or device. (Check out Cisco Meraki switches consulting and troubleshooting services.)

Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultants offer advanced remote support to assist companies of any size to connect their networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and administer cost-effective hybrid ecosystems that support Windows and Linux systems and apps in hybrid network models that utilize physical resources along with public cloud services. To help you to incorporate cloud services with physical datacenters, Progent can provide a variety of public cloud integration services that include Office 365 Exchange Online integration with on-premises Exchange deployments and Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and debugging.

Cisco Small Business WiFi APs Consulting Services
Cisco's Small Business series of wireless access points are Linux-powered devices intended as entry-level wireless solutions for small offices. Progent's Cisco CCIE-certified wireless infrastructure experts offer online or onsite configuration and troubleshooting support to help your organization to plan, implement, update, tune, administer and troubleshoot Cisco Small Business wireless AP deployments of any scale or architecture. For more information about Progent's consulting services for current and older Cisco Small Business family of WiFi APs, refer to Cisco Small Business 100, 300 and 500 WiFi access points consulting.

Microsoft Dynamics GP Consultants
Dynamics GP 2015 R2 (formerly Great Plains) features a new design that improves cloud readiness, works with the most popular handheld devices, permits single sign-on with Microsoft Azure AD, and strengthens security. Progent's certified Microsoft Dynamics GP 2015 R2 consultants have the broad knowledge and hands-on experience to resolve the critical technical and business challenges involved with upgrading to Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will optimize the business value of your investment in this powerful product.

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was established in 1999 to certify the knowledge of computer security experts. GIAC accreditations are acknowledged by businesses and institutions all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists can provide help with all of the network security services addressed within the GIAC certification including evaluating network security mechanisms, event management and response, intrusion detection, web-based application security and security information and event management (SIEM) solutions for compliance with regulatory requirements for promptly reporting security events.

Cisco ASA Firewall and PIX Firewall and Firepower Services Support
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can assist your company to manage your existing PIX or Cisco ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your organization to plan, configure, tune, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

Cisco Unified Messaging and Collaboration Consulting Services
Progent can provide remote or onsite help from a certified CCIE consultant to assist you to design, implement, manage and repair converged communications environments built on Cisco Unified Communication products in an in-house, cloud-based, or hybrid cloud environment. Progent's Cisco-certified Unified Communications engineers have in-depth experience helping organizations of all sizes to build advanced collaboration solutions by delivering expert services that include Unified Communications Manager (CUCM) and CallManager system design and deployment, VoIP phones and soft phones configuration, and wireless VoIP phone deployment. Progent's consultants can assist you with Cisco's extensive portfolio of UC applications such as Jabber, WebEx Meeting Center, Unity Connection, Unified Contact Center, and Unified Mobility.

Get in Touch with a Progent Network Support Expert
To learn how to contact a Progent network support expert for remote or onsite support in #(state), phone 1-800-993-9400 or go to Remote Network Support.