Massachusetts Network System Technical Support
for Small and Medium-size Business Computer Networks: Remote Support and Repair
For small company networks located anywhere in the state ofMassachusetts, Progent's Microsoft and Cisco authorized consultants can provide remote phone support and troubleshooting to resolve your computer network troubles fast and cost effectively. Progent has developed world-class skills, advanced software utilities, and support knowledge bases to identify and resolve computer network problems while avoiding the expense and delays associated with on-site technical service calls.
If yourMassachusettsbusiness is situated beyond the larger metro areas such asBoston, Worcester, Springfield, Lowell, or Cambridge, your local network support choices may be limited in skills, or unavailable during a crisis. This results in a computer network that is unstable or causing wasted time due to technical problems persisting for too long. Progent’s staff of seasoned network consultants average more than 12 years of real-world IT industry experience, in the trenches of network systems support, performing a wide variety of technical projects for a diverse range of clients. This means you obtain not only the technical competency needed for the task, but an expert with proven methods for applying those skills to provide cost effective network solutions.
ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by checking the state of critical computers that power your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT personnel and your assigned Progent consultant so any potential problems can be addressed before they have a chance to impact your network. Read about the entire ProSight portfolio of low-cost outsourced network management services for small and medium-size organizations.
Examples of Remote Consulting Services Available from Progent for Cisco Routers
Among the common online Cisco router consulting services offered by Progent are configuring hostname, DHCP, routing maps, logging, and user accounts; setting up HSRP, aggregation, static or BGP to EIGRP redistribution, and static route injection into OSPF; reviewing NAT configurations, routing configuration, and BGP peering arrangements; installing current IOS image; setting up and confirming failover; troubleshooting VPN tunnel and routing problems; making a network diagram and documenting configuration; plus security and disaster recovery strategy.
Online Support for Windows Server 2008
The sophistication and integration demands of Microsoft Windows Server 2008 calls for an IT consultant with practical experience and diverse knowledge in designing and deploying cohesive and comprehensive business technology networks. The experience of Progent's seasoned Windows Server 2008 consultants, with an average of over ten years of background supporting Microsoft-based solutions, assures your success in maintaining and troubleshooting your Windows Server 2008 R2 environment. Progent's Microsoft-certified Windows Server 2012 R2 consultants can also help you to evaluate the advantages of upgrading from Windows Server 2008 to Microsoft Windows Server 2012 R2 or later. If you are planning on creating a hybrid architecture that combines on-premises resources with public cloud services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid integration.
Consulting and Support Expertise for Microsoft System Center 2016 Virtual Machine Manager
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network monitoring and management products and is designed to offer a unified solution for configuring and managing virtualized fabric and services across hybrid networks that can incorporate private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can assist organizations of any size with all facets of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you migrate efficiently from legacy versions of VMM, develop processes for building and deploying virtual machines and hosts, implement high-availability compute and storage clusters, integrate your private cloud resources with public cloud services, configure virtual switches, write and debug PowerShell scripts, and assist you to assess the potential advantages of the latest capabilities like Storage Replica and Shielded VMs. Progent's certified hypervisor experts can provide advanced Hyper-V consulting and VMware vSphere support.
Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates application and device deployment at scale, simplifies security and compliance settings control, inventories network resources, protects against company data leakage, provides network health monitoring, enables secure end-user self service, and delivers a single point of control for managing multi-operating system networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud specialists can assist businesses of any size with any facet of designing, installing, using and repairing a SCCM 2016 deployment for local, cloud-based, or hybrid networks.
Juniper Networks Consulting and Support
Progent's Juniper Networks-certified network engineers can assist you to plan and implement Juniper Firewall and VPN technology, optimize and troubleshoot your network infrastructure, and upgrade efficiently from discontinued products to the latest versions. Progent's Junos OS consultants offer support for Juniper's flagship network control software to help your business to streamline the administration and improve the security of your Juniper VPN devices firewalls, and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system platformS and can assist you maintain networks that include a combination of Juniper's OS platforms.
The Progent Test and Design Lab at the Herakles/QTS Internet Data Center
The Progent Test and Training Lab located at the QTS Data Center in Sacramento can be used for piloting mission-critical applications, developing cost-effective system upgrade procedures, evaluating and tuning performance, planning or validating business continuity strategies, mitigating compatibility problems, and establishing training environments for new products and technologies. For Progent customers who lack sufficient in-house resources to assemble proper test environments, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping critical IT initiatives on schedule.
Active Directory (AD) Planning and Troubleshooting Expertise
Progent's Microsoft-certified Active Directory experts have broad knowledge troubleshooting complex Active Directory problems such as replication problems, multi-domain partition configurations, damaged Active Directory objects, clean-up of evaluation software configuration objects in on-line AD environment, and restoration of unsuccessful installations of Active Directory and AD-enabled software. Progent is also experienced in using “expert only” AD utilities like ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend configuration strategies that address key areas including AD naming conventions, hierarchical structure, IT management structure, utilization and design of group policy objects, as well as protection and auditing specifications. Progent can also evaluate the implications of server and service implementations on functionality and performance. Progent can assist businesses to plan and install configurations of AD Domain Services by delivering Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud integration.
Apple macOS and OS X Consulting Services
Progent's consultants can provide Mac clients a range of services such as online Mac desktop support, expertise with Mac applications, Office 365 Outlook for Mac and MS Exchange consulting, Apple macOS and OS X security and connectivity engineering, integration between Mac and Microsoft Windows environments, and one-on-one training. For computer networks built solely on Apple macOS and OS X or for systems incorporating a combination of Apple macOS and OS X, Linux, and MS Windows-powered servers and workstations, Progent has the background and knowledge to deal with the challenge of designing, configuring, and maintaining an IT infrastructure that is dependable, protected, fast, and supportive of your business objectives.
Linux Support Services and UNIX/Windows Integration
If your small business IT environment mixes Linux technology with Windows, Progent can help you to incorporate your servers into an efficient network that permits all your operating systems to coexist for easy management, transparent dataflow, high availability, enhanced throughput, and tight security. If you are developing Linux based-software within an environment that includes Microsoft-powered servers, workstations, and application software, Progent offers full-service outsourcing that frees you to focus on your area of expertise.
Expert Consulting and Support Services for Systems at Colocation Data Centers
There are several hundred enterprise-class Internet Data Centers in the and major cities throughout the United States, and Progent's colocation consulting experts can enhance your network's redundancy and performance by helping you choose a colocation facility that addresses the individual requirements of your enterprise including geographic location, size, communications, budget, and value-added features and services. Progent’s data center support services are designed for businesses with equipment located at collocation hosting facilities and requiring on-demand in-person help at the colo site plus online help from Microsoft and Cisco Premier Certified experts. Progent provides a variety of collocation center consulting services such as network architecture analysis, Windows and UNIX server integration and maintenance, troubleshooting for server and telecommunications networking, design and installation of zero-downtime configurations, architecting and implementing layered security structures, firewall integration and support, designing load balancing environments, and planning high-availability server and storage cluster configurations.
Cisco Unified Messaging and Collaboration Consulting Services
Progent can provide online or on-premises access to a certified CCIE specialist to assist your business to design, deploy, administer and troubleshoot unified communications environments that incorporate Cisco Unified Communication products in a local, cloud-based, or hybrid cloud environment. Progent's Cisco Unified Communications consultants have in-depth experience assisting organizations of all sizes to create collaboration solutions by delivering services such as Unified Communications Manager and Cisco CallManager planning and deployment, VoIP phones configuration, and Cisco wireless IP phone solutions. Progent can help you with Cisco's extensive portfolio of Unified Communications applications such as Cisco Jabber, WebEx Meeting Center, Unity Connection, Cisco Unified Contact Center Express (CCX), and Unified Mobility.
Contact a Progent Computer Support Expert
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An index of content::
Consultants Offsite Workers Endpoint Management
Remote Employees Endpoint Management Network Consulting
Progent can help small and medium-size organizations to install efficient endpoint management and monitoring platforms for maintaining endpoints used by work-from-home employees.
BlackBerry Exchange Integration
RIM Blackberry Integration Services
Progent can provide the support of BlackBerry-premier experts who can help small organizations to plan, administer, and troubleshoot BlackBerry solutions affordably and successfully, eliminating the need for an in-house BlackBerry expert and minimizing the cost and hassle of maintaining a mobile workforce. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-expert experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, in conjunction with Progent's efficient remote support model, offers small and mid-size companies a cost-effective solution for incorporating BlackBerry technology productively into their IT network.
Exchange Server 2007 Technical Support Services
Exchange Server 2007 Information Technology Consulting
Progent's Microsoft certified consultants can help you design and deploy an efficient in-place Exchange Server 2007 upgrade plan that minimizes network downtime, reduces long-term service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multiple server or multi-site migrations, Progent offers the knowledge and experience to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design services include assistance with the integration of third-party enhancements of Exchange 2007 Server and the creation of unified messaging implementations powered by Exchange 2007 Server.
24/7/365 Access to External Support Databases Network Assessments
Company-wide Standards for Best Practices Network Design Consultant
Progent’s team of Microsoft and Cisco Premier Certified experts average longer than a decade of real-world industry experience, at the front lines of network support, performing a wide range of technical projects for a large array of businesses. Each Progent support professional shares a proven collection of individual best practices that are incorporated into shared leading practices training that Progent teaches its consulting team. This ensures that you get not only world-class technical capability, but also a support engineer with proven methods for applying technical knowledge to resolve real-world network problems efficiently.
Email Quarantine Consultant
Immediate Engineer Email Policy Management
Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide centralized management and comprehensive security for all your email traffic. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound threats and saves system bandwidth and storage. Email Guard's onsite security gateway device adds a deeper level of inspection for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter.
Microsoft Windows Consultants
Windows 8 Consult
Progent's engineers can deliver a range of consulting services to help organizations of any size to deploy, manage, and troubleshoot networks that incorporate desktops, notebooks, tablets, or smartphones based on Windows 8.1. For larger organizations, Progent's experienced project management consultants can assist to set up testing environments to evaluate Windows 8.1 and develop and execute Windows 8.1 migration projects based on proven methodologies.
Remote Troubleshooting Office 365 hybrid solutions for Exchange
Microsoft Certified Office 365 integration with on-premises environments Online Consulting
Progent can assist you to understand the many subscription options offered with Office 365 and configure your network with Office 365 so you realize top business value. Progent offers expertise with cross-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also help you to create and maintain hybrid solutions that seamlessly integrate local and cloud resources.
Data Center Colocation Remote Support Services
24x7x365 Internet Data Center IT Consulting
Colocation sites make it possible for companies to share enterprise-class data centers for hosting network hardware that supports mission-critical applications and services. Progent's Microsoft and Cisco premier IT experts can help your company with all facets of your colocation program including selecting and moving to a colo site, designing system topology, specifying required equipment, on-site and on-line troubleshooting, establishing online network administration, and education your support personnel.
Intrusion Protection Systems Security Company
Firewall Security Cybersecurity Contractor
Progent provides small and medium size businesses expert support for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and Virtual Private Network security vendors including WatchGuard, Juniper Networks, and Symantec. Progent can show you how to design a detailed security strategy and choose the right technologies from multiple vendors to achieve your security goals while sticking within your spending limits.
Expert Microsoft Certified Windows Failover Cluster Consultant Services
High-Availability Failover Clustered Servers Remote Consulting
The server cluster technology built into the high-end versions of MS Windows Server 2008 has been dramatically redesigned to streamline the deployment, setup, and management of server clusters that provide greater levels of system availability, protection, performance, and versatility. New or enhanced capabilities include automated cluster verification, revamped configuration and deployment, unified cluster administration, redesigned cluster architecture for maximum availability, hardened security and quorum structure, minimization of failure points, more storage and memory capacity, and improvements for multi-site clusters. Progent's clustered server consultants can assist you assess the advantages of failover clusters, design and execute a deployment, train your network support staff to manage your cluster environment, deliver continuing consulting and support services, and create and test a business continuity procedure.
Wave 2 wireless controller Network Engineer
On-site Support 5520 wireless controller
Progent can assist your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi solution or implement an efficient transition to Cisco's latest wireless controller products. Progent can provide expertise for both hardware-based and software-only wireless controllers and can help you to decide which version is appropriare for your Wi-Fi solution. For 802.11ac Wave 2 wireless controller appliances, Progent can provide Cisco 3504 Wi-Fi controller support, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 Wi-Fi controller support.
System Center 2016 Security and Compliance Help and Support
Microsoft Certified Partner System Center 2016 Migration Computer Engineer
Small to mid-sized businesses can now get all the advantages of System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft and Cisco Premier IT consulting professionals. With Progent's economically priced IT support packages, small and midsize organizations can select a basic Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to offer small company networks enterprise-class availability, security, and productivity.
MOM 2007 Configuration
System Center MOM Engineer
Medium-size businesses can get all the benefits of Microsoft System Center Operations Manager 2007 and have quick access to Progent’s Microsoft and Cisco Certified IT support professionals. With Progent's affordably priced network support programs, medium-size organizations can choose a simple co-sourcing service program based on Operations Manager 2007 with server monitoring, proactive warnings, in-depth reporting, Help Desk support, and remote troubleshooting. For companies with mission-critical environments who need high availability networking, Progent can provide a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager to offer medium-size company information systems world-class availability, protection and productivity.
Remote Technical Support Services Windows Server 2016 and SCOM
Windows Server 2016 and SCVMM IT Services
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to plan and deploy a DR system based on Microsoft's cloud-tested Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using commodity hardware, VM Load Balancing for improving the speed and resilience of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for fast, affordable deployment of a stretch cluster quorum arbitration point.
Online Troubleshooting Windows Server 2016 PowerShell
Windows Server 2016 Cluster Operating System Rolling Upgrade Computer Engineer
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to plan and deploy a DR solution based on Microsoft's most advanced Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using commodity equipment, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, affordable deployment of a stretch cluster quorum witness.
Best Call Center Services Support
Help Desk Management Services Computer Consultant
Progent's Network Contact Center Outsourcing Support Services for desktop technical support are designed especially for small businesses who require immediate availability of a Help Desk Call Center with expert phone support and effective escalation options but who must work within a restricted information technology budget. Important components of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support, Optional Remote Access Provisioning, System Evaluation, Problem Prioritization, Virtual Help Desk Support, Per Minute Billing, and Helpdesk Applications Recommendation and Integration.
Windows Server 2012 R2 Security Specialist
Windows Server 2012 R2 Security Online Help
Progent's Microsoft-certified professionals can help you to assess the business value of Windows Server 2012 R2 for your company, create pilot systems and rollout strategies, tune your network for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support staff, create an enterprise-wide security plan, automate IT administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
CCIE Certified Remote Support Services Contact Center
Collaboration Configuration
Cisco Cisco Unified Communications Manager (Unified CM), formerly branded CallManager, operates as the heart of Cisco's collaboration platform. CUCM and Cisco Unified Communications Manager Express (CME) provide a borderless IP-PBX by integrating tightly with unified messaging apps that include Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's Cisco-certified consultants offer effective and affordable online and on-premises expertise to help organizations of all sizes to build and administer CUCM deployments by providing Unified Communications Manager configuration and technical support services that deliver maximum business value. Progent can help with any aspect of CUCM support and debugging in areas that include integrating VoIP phones and Video phones, designing dial plans, setting up SIP trunking and PSTN support, deploying ISR routers with CUBE support, designing UCS server failover solutions for survivability, capacity planning, and integration with Exchange and Skype for Business.
Technical Consultant Offsite Workers Endpoint Management
Remote Workforce Endpoint Management Remote Consulting
Progent can help small and mid-size organizations to deploy efficient remote endpoint management systems for administering endpoints operated by work-from-home employees.
SharePoint Server 2010 Professional
SharePoint Computer Engineer
Progent’s Microsoft-certified experts offer companies of all sizes consulting, troubleshooting, and development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web-based technology for intelligently coordinating people, groups and data. SharePoint Server offers a central location for your workers or customers to connect to, manage, share and manipulate relevant information, files, and applications and to interact with one another. SharePoint allows quicker and more intelligent decisions, more efficient access across groups and more economical business practices. Windows SharePoint Services connect workers, clients, teams and projects with the information they’ve developed in a manner that makes data easy to locate, download and apply. Progent's certified SharePoint consultants can assist you to manage your existing SharePoint environment or upgrade to the current release of SharePoint Server or to SharePoint Online.
Colocation IT Consultants
Network Architecture Server Support
For large businesses, Progent can leverage in-house network support staffs by providing world-class experience in supporting critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server consulting. For the national or global enterprise with branch offices, Progent can perform as a seamless nearby supplement of corporate IT management. Progent’s enterprise consulting services include company-wide security, remote branch office support, system architecture, Sarbox conformance, project management, and world-class service for multiple location network environments based on Enterprise Windows 2000. Progent can provide field consultants and technicians to assist with a campus move or office move, or a system architect to assist with building or utilizing an Internet Data Center or Hosting Facility.
Exchange Server 2007 IT Services
Exchange 2007 Edge Server Professionals
Progent's expert consultants can help you design and implement a smooth in-place Microsoft Exchange 2007 migration strategy that avoids network disruption, simplifies ongoing support requirements, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-site upgrades, Progent has the background to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design offerings include expertise with the integration of third-party enhancements of Exchange 2007 Server that are in keeping with your business needs.
SQL Server 2016 Stretch Database Professionals
Top Quality Integration Support SQL Server 2016 AlwaysOn Availability Groups
SQL Server 2016 offers major enhancements in speed, capacity, data security, availability, mobile computing support, and built-in business intelligence. New features include PolyBase for handling relational and non-relational files simultaneously for big data applications, R language integration, Row-level Security, Mobile Report Publisher, and centralized control over on-premises and cloud operations and services. Progent's Microsoft-certified consulting team can provide remote and on-premises support to assist organizations of any size to deploy, manage or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Windows Server 2003 Online Support
Microsoft ISA Server 2004 Server Remote Technical Support
Progent's Microsoft-certified experts offer network support and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s consulting professionals can help you design, integrate, maintain and manage the entire family of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).
Google Cloud hybrid solutions Consultants
Services Enterprise hybrid cloud solutions
Progent can provide advanced remote consulting to help organizations connect their IT infrastructure with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can help you to design and administer cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-based solutions or in hybrid network models that utilize on-premises IT assets along with public cloud services. To assist you to integrate cloud services with networks, Progent can provide a variety of public cloud integration services such as Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of experience delivering high-level consulting expertise online, and Progent can help you complete your cloud integration initiatives quickly and within your budget.
Immediate Windows 2008 Active Directory Network Engineer
Microsoft AD Professionals
Windows Active Directory demands significant practical experience to configure optimally across an enterprise. Progent’s Microsoft Premier engineers are experienced in planning, deploying, and troubleshooting sophisticated Microsoft Enterprise Active Directory installations. Progent’s areas of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted AD objects, dealing with legacy beta version configuration objects in production AD environments, and fixing failed configurations of Active Directory and AD-associated programs.
Cisco Firepower 9300 Series Firewalls Online Help
After Hours Remote Troubleshooting Cisco Firesight Management
The current ASA 5500-X Series of firewalls with Firepower Services offer significantly more value than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can assist your company to maintain your existing PIX or ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, configure, optimize, manage and debug firewall solutions built around Cisco ASA firewalls with Firepower Services.
Network Engineer Flex Series Wireless Controller
8540 wireless controller IT Consultant
Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controller appliances to manage Wi-Fi LANs of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's modern wireless controller technology.
Cloud Backup Security On-site Technical Support
Online Technical Support ProSight Data Protection Services BDR Solutions
ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates and monitors your backup processes and allows rapid restoration of vital files, apps and virtual machines that have become lost or corrupted due to hardware failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery consultants can provide world-class support to configure ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to recover your critical information.
Consultant Windows Server 2012 R2 Cloud
Microsoft Windows Server 2012R2 Remote Consulting
Progent's Microsoft-certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and rollout plans, optimize your network infrastructure for local, multi-location, cloud-based, and hybrid datacenters, train your IT support staff, create an enterprise-wide security plan, automate network administration, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
Urgent IT Consultant Catalyst MPLS
Catalyst Switching Support and Setup
With the Catalyst line of switches for small and medium-sized companies, Cisco enables organizations to gain the full benefits of adding intelligent services to their networks. Cisco's switch technology allows you to deploy capabilities to make your IT network sufficiently available to handle time-critical needs, expandable to facilitate future growth, secure enough to guard restricted data, and designed for differentiating and controlling all traffic to streamline network operations. Progent's Cisco certified consultants can show you how to select and deploy Cisco switches appropriate for your business. Also, Progent's CISSP certified security specialists can help you develop a strategic security policy and configure Cisco switches so they help enforce your security policies. Cisco Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2940 switches, Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 Series Switches.
UNIX with Windows Consulting Services
Configuration Windows and Solaris
If your office computer system combines UNIX, Linux or Solaris platforms with MS Windows, Progent can assist you to incorporate your servers into a cohesive network that allows all your OS platforms to coexist for simple management, seamless dataflow, high dependability, enhanced throughput, and strong protection. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence assistance services include network architecture configuration and service, support for Windows services for UNIX, remote server monitoring and administration, remote network support and repair, on-site technical support, and Help Desk support.
Microsoft Office 2000 Server Help
Urgent Microsoft Office XP Small Business IT Consultant
Progent’s IT outsourcing support offerings for small businesses include planning Server 2003, .NET Server, and Microsoft BackOffice environments, coordinating upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and on-site repair, fixing stubborn IT problems, and producing a comprehensive security strategy. Progent can show you how to enhance network availability and performance with fault-tolerant configuration, redundant network architecture, and proactive network monitoring. Progent also offers project management help for major upgrades and can help with needs assessment, resource inventory, bill of materials development, vendor qualification, purchasing coordination, and professional documentation. Progent’s computer outsourcing help also includes education for office productivity packages such as Microsoft Office.
Office 365 Deployment Readiness Technical Consultant
Office 365 Deployment Readiness Network Consulting
Progent can help your business to evaluate the wealth of subscription options available with Office 365 and configure your information network with Office 365 so you derive maximum business value. Progent supports multi-platform networks that include Windows, macOS, and Linux operating systems. Progent can also assist you to build and maintain hybrid ecosystems that transparently integrate local and cloud resources.
CCIE Expert Certified Small Business WAP321 Technical Consultant
24 Hour Small Business Wireless Access Point Remote Support Services
Progent's Cisco-certified Wi-Fi integration experts can help you to configure, manage, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi Access Points.
Microsoft Network Designers
Microsoft Windows Consultancy
Progent’s computer outsourcing support offerings for small companies include designing Server 2003, .NET, and Microsoft BackOffice systems, coordinating upgrades to XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, remote and on-site repair, fixing chronic IT problems, and creating a comprehensive security strategy. Progent can help you maximize network availability and throughput with non-stop configuration, redundant network architecture, and proactive network monitoring. Progent also provides project management assistance for major migrations and can help with needs assessment, resource identification, BOM development, vendor selection, procurement logistics, and complete documentation. Progent’s computer outsourcing help also includes training for office productivity software such as Microsoft Office XP.
Microsoft Office 2000 Outsourced IT Support
Onsite and Remote Support Microsoft Office 2000
Progent’s IT outsourcing services offer economical network consulting for small organizations. Whether it includes planning network architecture, creating an in-house Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your system, or building an on-line eCommerce application, outsourcing your IT technical services can reduce expenses and minimize risks, allowing IT service budgets to grow in a more moderate and controlled manner than is possible by assembling a bulky, knowledgeable in-house network support staff. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to build a secure and robust system foundation for your critical applications based on Microsoft Windows including Office XP, Office 2003, and Microsoft Office 2000.
Dynamics GP Development Consultants
Immediate Dynamics GP Software Development Computer Consultant
Progent's background delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools enable Progent to create custom line-of-business applications and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains management reporting services can show you how to design reports that let you analyze your business more effectively, transforming uncooked information into useful understanding of your business.
Solaris Configuration
Sun Solaris Network Consultant
Progent's Solaris family consulting services provide small and mid-size companies and developers assistance with managing and supporting Solaris environments that coexist with Microsoft-based technology. Progent can give your organization contact with Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad array of experience offers you a convenient one-stop consulting firm to help you build and manage a protected and reliable mixed-platform connectivity and communications solution that supports Solaris and Microsoft coexistence by combining MS Windows with major versions of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Help and Support 8800 Series IP Phone
VoIP Phone System Support and Setup
Progent's Cisco CCIE-certified networking consultants offer advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Cisco Router Computer Support For Small Offices
Cisco CCIE Remote IT Outsourcing
Progent can help your organization to utilize Cisco's networking products to create a robust basis for your local, cloud-centric, or hybrid-cloud data center and improve operations in key areas such as resource utilization, security and compliance, versatility, reliability, and disaster recovery.
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