For office networks located throughout the state of Maryland, Progent's Microsoft and Cisco authorized technicians can provide online support and troubleshooting to solve your computer network problems fast and cost effectively. Progent has acquired enterprise-class skills, sophisticated utilities, and support databases to identify and repair network problems while avoiding the cost and delays normally associated with in-person technical service visits.

If your Maryland business is located outside of the larger metropolitan areas such as Baltimore, Columbia, Silver Spring, or Dundalk, your local network systems support choices may be limited in technical capability, or not available during urgent situations. This can result in a computer network that is unusable or causing efficiency loss due to technical problems persisting for too long. Progentís group of seasoned network engineers average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a wide range of technical projects for a extensive range of clients. This means you obtain not just the technical know how needed for the task, but an expert with field proven methods for applying those skills to deliver efficient network solutions.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection consultants can help businesses to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content security policies for scanning the content of email messages and attachments and blocking users from sending sensitive or inappropriate information or spam-like messages. ProSight Email Guard's outbound email content filtering solutions can also help avoid reputation loss and stay in compliance with industry privacy standards and regulatory mandates such as HIPAA and Sarbanes-Oxley. Read about the entire ProSight line of value-priced outsourced network management services for small and medium-size businesses.

ProSight DPS Managed Backup
Progent's ProSight Data Protection Services cloud backup and disaster recovery provides small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates and monitors your backup activities and allows rapid restoration of vital files, applications and VMs that have become lost or damaged due to component failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images/, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or to both. Progent's BDR specialists can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FIRPA, and PCI and, when necessary, can assist you to recover your business-critical data. Learn more about Progent's complete ProSight line of low-cost network management outsourcing services for small and medium-size businesses.

Amazon AWS Cloud Integration Consulting
Progent's Amazon AWS integration consultants offer cost-effective remote consulting to help businesses to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable high-performance storage, and Amazon Glacier for value-priced archival storage. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design and review, testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN technology and can help you deploy all-cloud or hybrid environments that efficiently integrate Amazon AWS cloud services. Progent can provide occasional support or Progent can deliver project management outsourcing to help you move efficiently to the Amazon AWS cloud.

Wi-Fi Site Survey
Progentís Wireless Site Survey makes it easy to design and implement an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless network optimized for your facilities, offering you a WLAN that has the coverage, performance, load-handling capability, QoS, security, and hand-off ability your company needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed on-premises service. Progentís onsite wireless survey includes onsite inspection, RF and security audits of your existing wireless network, evaluation of your site's floor plans, measuring for RF interference, signal propagation modeling, selection of optimum locations for client-specified Wireless Access Points (WAPs) such as Aironet APs, Meraki cloud-managed APs and Apple AirPort equipment, and a detailed report describing a new WLAN.

Progent's Consulting and Development Support for Microsoft SQL Server 2016
SQL Server 2016 introduces major enhancements in speed, scale, data security, high-availability, mobile computing integration, and integrated analytics and reporting. New features include PolyBase for handling relational and non-relational databases in one appliance for big data applications, R language integration, Row-level Security, Mobile Reports, and centralized control over on-premises and cloud-resident resources. Progent's Microsoft-certified SQL Server 2016 consulting experts offer remote and on-premises support to help businesses of all sizes to plan, implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics ERP, Skype for Business, and System Center Operations Manager (SCOM).

Google Android Smartphone and Tablet Integration
Progent's Android smartphone and tablet integration consultants have years of experience providing remote and onsite support for businesses of all sizes who need to integrate Android phones into their information systems so that users can work together while on the go. Progent offers the range of skills to solve network problems that span multiple vendors and that entail a combination of older and current information technology. Progent offers budget-friendly online consulting to help you with any stage of designing, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional technical support to help you to resolve especially stubborn technical issues, or Progent can provide comprehensive project management services to ensure that you finish major network projects on schedule and within budget. Progent can assist with local, cloud-centric, or hybrid network environments and offers expertise with all major operating systems, apps, management utilities and hardware infrastructure. Progent also offers specialized group or individual classes to help you manage and use Android phones and tablets securely and productively.

Dynamics GP Migration and System Integration Consulting
Progent's consultants have supported Microsoft Dynamics GP and Great Plains software for almost 20 years and Progent has delivered integration, software development, training, and debugging services since the platform's debut. Progent offers in-depth support for updating out of date Dynamics GP ERP systems. Progent can assist your business to plan, validate, and carry out a cost-effective upgrade from a a legacy version of GP to the current version of Dynamics GP, Learn} about Progent's Dynamics GP migration and system integration consulting.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi network devices includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and managed switches. UniFi devices running across multiple venues with thousands of APs can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent offers the skills of veteran wireless professionals who can help you to assess the benefits of Ubiquitiís UniFi products for your environment and assist you to design, deploy, administer, and troubleshoot your UniFi solution. For details, see Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration.

Virtualization Consulting
Virtual compute, storage and networking technologies enable IT organizations to optimize utilization, simplify network management, and improve workload uptime and data protection. operate several virtual machines on a single actual computer. Typical usage scenarios for virtual servers include hardware consolidation, inexpensive hosts for applications that only run on older operating systems, and affordable isolation of application development or testing environments from on-line ones. Progent's virtualization technology engineers offer Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization support services, Windows Server 2008 Hyper-V Virtualization consulting, VMware vSphere deployment, VMware NSX network virtualization architecture and integration, and Citrix XenServer virtual server assistance. Progent can configure virtual servers to optimize speed, reliability and ease of administration while simultaneously cutting expenses; propose and verify disaster recovery plans that minimize productivity loss in case of a catastrophic failure; and deliver continuing support, troubleshooting, and engineering assistance as virtualization technology evolves.

Configuration of Cisco's Managed Switches
Progent's Cisco-certified CCIE network consultants can provide world-class online and on-premises consulting for Cisco's Catalyst, Nexus and Meraki series of managed switches for environments that run the gamut from small companies and campus networks to giant data centers and ISPs. Progent can help you to deploy Cisco's rapidly improving switch technology to realize the performance, scale, availability, virtualization support, security and manageability needed by your business. To learn about Progent's consulting and support for Cisco's extensive portfolio of Catalyst switches, refer to Cisco Catalyst switch consulting services. To find out about Progent's consulting and troubleshooting services for Cisco's Nexus line of switches, see Nexus switch consulting services. For details about Progent's support services for Cisco Meraki switches, go to Cisco Meraki switches configuration and management.

Mac Support
Progent's consultants offer Apple macOS and OS X clients a range of IT services such as online Mac desktop support, help with Mac applications, Office 365 Outlook for Mac and Exchange consulting, Apple macOS and OS X protection and connectivity consulting, co-existence between Mac and Microsoft Windows networks, and one-on-one training. For computer networks built solely on Mac or for environments that utilize a combination of Mac, Linux, and Windows-powered servers and workstations, Progent has the experience and depth to handle the complexity of designing, installing, and maintaining an IT solution that is reliable, safe, fast, and aligned with your company's objectives.

Microsoft SQL Server Application Development
Progent's SQL Server application developers can help you to build and maintain applications based on the SQL Server RDBMS. Progent follows leading practices to create efficient, easy-to-manage SQL Server applications and is able to team with a customer's IT staff to complete programs in a timely and affordable way. Progent for can help you to create Microsoft SQL Server applications by providing a broad selection of consulting support services including specification of features and scope, logical and physical modeling, data migration, T-SQL coding, software configuration, storage management, performance and I/O configuration tuning, backup and restoration strategies, clustering and virtualization, reusable schema, replication mechanisms, security, and disaster recovery/business continuity planning.

Get in Touch with a Progent Computer Support Expert
To learn how to get in touch with a Progent computer support expert for remote or onsite support in , call 1-800-993-9400 or go to Remote Computer Support.