For office computer networks located anywhere in the state of Maryland, Progent's Microsoft and Cisco authorized consultants can deliver online assistance and troubleshooting to fix your computer network troubles fast and cost effectively. Progent has developed enterprise-grade expertise, sophisticated utilities, and support knowledge bases to diagnose and resolve IT problems while avoiding the high cost and delays associated with on-site technical service calls.
If your Maryland company is located beyond the larger metro areas such as Baltimore, Columbia, Silver Spring, or Dundalk, your local network systems support choices may be limited in technical capability, or not available during an emergency. This results in a network that is unusable or causing wasted time due to technical issues continuing for too long. Progentís group of field proven network professionals average more than ten years of real-world industry experience, in the trenches of computer network support, performing a extensive variety of technical tasks for a extensive range of clients. This means you get not only the technical know how needed for the job, but a consultant with proven methods for applying those skills to assist with cost effective network solutions.
Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultants can provide expert online support to assist organizations of all sizes to integrate their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can help you to design and manage cost-effective hybrid environments that can include Windows and Linux systems and apps in hybrid topologies that utilize on-premises resources as well as public clouds. To help you to integrate public clouds with networks, Progent offers a range of cloud migration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments and Microsoft Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and debugging.
Progent is a Microsoft-certified Partner
Since Progent is a Microsoft Partner, every Progent consulting expert has access to the technology and training resources needed to deliver the best computer support available. Progent's network outsourcing, Technical Response Center Helpdesk, Office 365 deployment support, and software programming services allow small and midsize business clients to take advantage of the broad array of skills found in the IT departments of large companies without the significant expense and distraction of maintaining a large in-house network group.
Microsoft Dynamics NAV Consulting
The most recent release of Microsoft Dynamics NAV includes powerful innovations including Personalized Role Centers, enhanced BI and reporting capabilities, and advanced workflow support. Progent's Dynamics NAV consulting experts can provide programming, integration and debugging support to enable your company to benefit from MS Dynamics NAV. Progentís engineers can assist you to integrate MS Dynamics NAV ERP software to additional systems and programs. Also, Progent can help you to design and analyze data warehouses so you can enhance your understanding of your business, attract more customers, refine your marketing strategies, and form successful alliances.
Amazon AWS Integration Consulting
Progent's Amazon Web Services (AWS) planning and integration experts can provide affordable remote consulting to assist companies of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Glacier for low-cost long-term archiving. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, system design, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore solutions, and security strategies. Progent offers advanced expertise with firewall configuration and VPN technology and can help you deploy cloud-centric or hybrid environments that efficiently integrate Amazon AWS services. Progent offers as-needed support or Progent can provide project management outsourcing or co-sourcing to help you move efficiently to the Amazon AWS platform.
CISM-certified Cybersecurity Management Consultants
Progent can provide the expertise of CISM Certified security management experts. The Certified Information Security Manager (CISM) organization describes the core capabilities and international standards of skill that IT security managers are expected to master. It gives business management the confidence that consultants who have earned their CISM credential possess the experience and knowledge to deliver efficient cybersecurity administration and consulting consulting.
Cisco IOS software Upgrade Consulting
If your network incorporates Cisco appliances, you could be using an old version of IOS, the operating system powering almost all Cisco router as well as current switches from Cisco. Cisco frequently publishes upgrades to IOS in order to correct bugs, plug security weaknesses, or add functionality. However, updating Cisco IOS and other Cisco operating systems can be a challenge, depending upon your Cisco appliance and your system infrastructure. For example, there may be limited internal RAM that might cause a new OS release to operate incorrectly. Progent's Cisco CCIE-certified network engineers can provide a broad variety of support services associated with updating Cisco IOS or any other Cisco control software like IOS XR, CallManager or Unified Communications Manager. Progent can run inventories of your router software, propose sensible upgrades, provision Cisco devices, transfer software images/, activate and test your new software, tune throughput, resolve problems, and train your network support staff how to take advantage of any important new features.
Progent's Consulting and Training Support for Microsoft Office Word and Microsoft Office 365 Word
Progent's certified Office Word and Office 365 Word consultants can provide a broad range of economical remote support services to assist you to maintain your existing Microsoft Word solution or help you to upgrade to a newer release of Microsoft Office Word. Services offered by Progent's experts include VBA software development, identifying and resolving compatibility issues between various releases of Word, interfacing Word with different Office apps such as Excel and Outlook or with 3rd-party platforms and plug-ins,network enhancements for dependable. reliable cloud connectivity, security and compliance support, and smart phone and tablet integration, and remote Microsoft Office Word training sessions customized for your special requirements.
SharePoint Server 2016 Migration and Hybrid Integration Expertise
Microsoft SharePoint 2016, intended for local installations of the SharePoint content management platform, offers deep integration with Azure-hosted SharePoint Online and Office 365 to allow hybrid environments that transparently unify on-premises and cloud-based resources. Other enhancements include rapid provisioning with the new MinRole role-based topology installation feature, increased scale, faster performance, stronger cybersecurity, enterprise analytics with Power BI integration, and a more engaging user experience for team projects. Progent's Microsoft-certified SharePoint consultants offer affordable remote and on-premises consulting expertise, application development, and technical support support for businesses of any size who want to upgrade to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint. To find out more, visit SharePoint Server 2016 Migration Expertise.
ProSight WAN Watch Infrastructure Management
Progentís ProSight WAN Watch network infrastructure monitoring and management service makes it simple and affordable for small and mid-sized businesses to diagram, track, enhance and troubleshoot their networking appliances such as switches, firewalls, and wireless controllers as well as servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network maps are always current, copies and displays the configuration information of virtually all devices on your network, tracks performance, and sends notices when problems are detected. By automating complex management activities, ProSight WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, finding appliances that need important software patches, or isolating performance bottlenecks. Read more about Progent's complete ProSight series of affordable network monitoring and management services for small businesses.
Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup offers small and mid-size organizations a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted environments and also enables cost-effective backup to Azure storage. Top capabilities include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for minimizing your Recovery Point Objective, military-grade encryption, granular restore capability for individual files and emails, support for Windows Server CSV and vCenter for managing larger deployments, and support for Microsoft Volume Shadow Copy Service to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a broad array of consulting services to help you to design, install, manage and troubleshoot a backup/restore solution based on Altaro VM Backup. For more information, visit Altaro VM Backup Certified Consultants.
Microsoft Windows Server 2012 R2 Integration Services
Progent's certified Windows Server 2012 consulting experts can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout strategies, optimize your network infrastructure for local, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT support, team, create a corporate-wide security strategy, automate network management, assist with application development, and build and test a disaster recovery/business continuity plan. If you are considering migrating from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration experts can help you to evaluate the benefits of Windows Server 2016 for your business and plan and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture.
Get in Touch with a Progent Computer Consultant
To see how to access a Progent computer support expert for online or on-premises expertise in , call 1-800-993-9400 or visit Remote Computer Support.