For office network systems located within the state ofMaine, Progent's Microsoft qualified professionals can provide remote phone support and troubleshooting to repair your network issues quickly and cost effectively. Progent has developed world-class skills, software tools, and support knowledge bases to troubleshoot and fix computer network problems while avoiding the cost and time delays normally associated with in-person technical service visits.
If yourMaineorganization is situated beyond the larger metro areas such asPortland, Lewiston, or Bangor, your local network support options may be limited in technical capability, or not available during urgent situations. This can result in a computer network that is unstable or causing efficiency loss due to technical issues persisting for too long. Progentís team of expert network consultants average more than 10 years of real-world computer industry experience, in the trenches of IT support, performing a extensive range of technical tasks for a broad range of customers. This means you get not only the technical skills needed for the task, but an expert with field proven methods for applying that expertise to deliver efficient network solutions.
Progent is a Microsoft-certified Partner
Since Progent is a Certified Partner for Microsoft, every Progent consulting expert has access to the technical and educational resources required to deliver the best information technology help possible. Progent's outsourcing, Call Center, Office 365 integration support, and software programming services allow small business customers to benefit from the wide array of knowledge associated with the IT departments of large organizations without the significant expense and distraction of building and managing a large in-house network group.
World-class Cisco Help from Experienced CCIE-certified Consultants
Progent can provide easy, immediate, and affordable access to Registered Cisco CCIE support professionals. Cisco Certified Internetwork Experts are recognized networking experts who earn this prestigious certification only as a result of strenuous examination by Cisco. CCIEs are able to handle even the most complicated problems associated with network design, setup, repair, and maintenance. Progentís CCIE consultants work closely with Cisco engineers in identifying problems with Cisco's IOS platform and devising fixes or acquiring software updates to resolve problems. Progent offers quick access to a CCIE by telephone so you can receive instant assistance for complex network troubles that are affecting business productivity but are beyond the expertise of your local IT support resources.
Part-time Chief Information Officer Services
Progent can provide businesses with an information management expert who can act as a temporary or part-time Chief Information Officer. This veteran IT officer can offer strategic direction to help you to integrate sensible technology to enhance business operations so they align more closely with your corporate objectives. Your company can develop and implement a well conceived IT strategy without incurring the expense of a full-time Chief Information Officer. Important services Progent's part-time CIO can perform include strategic planning, planning technology budgets, creating models for Total Cost of Ownership, optimizing business processes, negotiating contracts with suppliers, establishing security and compliance standards, business impact analysis, automating network management, patch tracking, network asset documentation control, and business continuity planning.
Microsoft Exchange Server 2016 Upgrade Consulting
Progent's certified Microsoft Exchange Server 2016 experts can help your business in any and all phases of your upgrade to Microsoft Exchange Server 2016 such as designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring HLB for high-availability client access services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
SharePoint 2019 Server Configuration and Development Support
SharePoint 2019 offers the modern experience of SharePoint Online, providing a transitional release that bridges the classic UI of SharePoint 2016 and the modern SharePoint experience. Progent's certified SharePoint Server 2019 and SharePoint Online experts offer economical online and onsite consulting expertise, software development, and debugging services for organizations of any size who intend to migrate to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist customers design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud components into a cohesive intranet system. To find out more, see SharePoint 2019 solutions expertise.
Disaster Recovery/Business Continuity Planning Support Services
Progent can provide advanced remote expertise for business continuity planning, validation, and education to assist your company to prepare for potential catastrophes, reduce service disruption for your essential IT operations, avoid data loss, and comply with regulatory mandates and business obligations. Progent's business continuity consultants can team with your management and IT administration staff to provide business impact evaluation, define dependencies, specify the resources needed to run your business, determine key IT services and define allowable recovery times, select colocation sites, set up safe offsite connectivity for crucial employees, plan notification systems and define responsibilities for personnel, write a comprehensive recovery and test plan, and train management and technical staff to execute the agreed upon solution. Progent's Windows Server 2016 disaster recovery experts can show you how to create a cost-effective disaster recovery/business continuity solution for hybrid cloud environments using failover cluster tools field-tested in Microsoft's massive Azure cloud.
MySQL Application Programming and Database Administration Support
Progent's MySQL application programmers, database architects, and database administrators can provide cost-effective remote DBA or software programming support and can assist businesses of any size to configure and support MySQL in a robust IT infrastructure that provides advanced speed, expandability, and protection. Progent also has experience assisting businesses migrate databases from Oracle to MySQL.
Design and Deployment Consulting for Cisco's Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified Wi-Fi experts can provide Cisco Aironet Wi-Fi AP consulting and Cisco wireless controller integration so you can benefit from the IEEE 802.11ac Wave 2 WiFi specification to get three times the speed for your Wi-Fi network while expanding the area covered.
Spam/Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading information security vendors to provide centralized management and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a first line of defense and blocks most threats from making it to your network firewall. This decreases your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a deeper layer of analysis for incoming email. For outbound email, the local security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter. Learn more about the complete ProSight line of value-priced network monitoring and management services for small and medium-size businesses.
ProSight Managed Services for Network Management
Progent offers a family of budget-friendly, fixed-price services designed to allow small and medium-size businesses to benefit from the same best-of-breed technology deployed by many of the industry's leading corporations. The ProSight series of network management outsourcing services covers all critical areas of modern networking such as email protection, behavioral-based threat defense, update management, automated backup/recovery, network infrastructure monitoring and management, virtual machine hosting, and IT asset documentation management. To download Progent's eBook on the benefits of ProSight managed services for small businesses, click:10 Benefits of ProSight Managed IT Services.
Wireless IP Phone Solutions
Creating solutions with Cisco's wireless IP phones typically demands that you set up and optimize numerous key pieces of your Wi-Fi infrastructure such as access points, switches, Cisco wireless LAN controllers, and network management software. Progent's Cisco wireless IP phone configuration and troubleshooting experts can provide remote and on-premises assistance to help your organization create and administer a Cisco wireless IP phone solution by delivering services that can range from debugging the configuration of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.
Failover Clustering Consulting for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover cluster technology built into the most recent releases of MS Windows Server has been dramatically redesigned to streamline the installation, setup, and management of server clusters and to provide improved levels of network availability, protection, efficiency, and versatility. New or improved features include automated cluster Validation, easier setup and deployment, improved cluster management, redesigned cluster architecture for increased availability, hardened security and quorum structure, elimination of failure points, more disk and memory capacity, improvements for geographically dispersed clusters, and live migration capability for Windows Hyper-V virtual machines. Progent's certified cluster technology consultants can assist your company evaluate the advantages of Windows clustering, design and implement a deployment, train your IT staff to administer your failover clusters, provide ongoing consulting and support services, and create and test a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity experts can help you you to design and build an affordable disaster recovery/business continuity solution for hybrid cloud deployments utilizing failover cluster tools proven in Microsoft's massive Azure cloud.
SharePoint Server 2016 Migration and Hybrid Deployment Consulting Services
Microsoft SharePoint Server 2016, intended for on-premises implementations of the SharePoint content management platform, offers integration with SharePoint Online and Office 365 to enable hybrid network models that seamlessly combine on-premises and cloud-based infrastructure and services. Other enhancements include rapid deployment with the MinRole role-based topology feature, larger scale, higher performance, stronger security and compliance, enterprise analytics with Power BI integration, and a more engaging client experience for collaboration and sharing. Progent's Microsoft-certified SharePoint consultants offer economical online and on-premises expertise, software development, and debugging services for businesses of all sizes who want to migrate to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint. To find out more, see SharePoint Server 2016 Migration Consulting Services.
Contact a Progent Network Support Expert
To learn how to contact a Progent network consultant for remote or onsite help in #(state), call 1-800-993-9400 or go to Online Computer Help.