For small company computer networks located throughout the state of Maine, Progent's Microsoft certified technicians can deliver phone help and troubleshooting to fix your network issues fast and affordably. Progent has developed enterprise-class expertise, software tools, and support knowledge bases to troubleshoot and repair IT problems without the cost and delays associated with onsite technical service dispatches.
If your Maine company is located outside of the larger urban areas such as Portland, Lewiston, or Bangor, your local computer network support choices may be limited in technical capability, or not available during a crisis. This results in a network that is unstable or causing wasted time due to technical issues persisting for too long. Progentís team of network engineers average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a wide range of technical projects for a diverse range of clients. This means you get not just the technical competency needed for the task, but an expert with proven methods for applying those skills to deliver affordable network solutions.
Progent's Juniper-authorized network engineers can help you to design and deploy Juniper Firewall/VPN platforms, enhance and support your infrastructure, and upgrade efficiently from discontinued devices to the latest releases. Progent's Junos OS engineers offer support for Juniper's flagship network control software to enable your business to simplify the administration and strengthen the security of your Juniper VPN appliances and firewalls. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software platformS and can help organizations manage environments that incorporate a mix of Juniper's software platforms.
Citrix Virtual Windows Desktop Consulting
Progent's Citrix-certified desktop virtualization experts can help you to design, implement, manage, and troubleshoot a virtual Windows desktop and application delivery and management system by offering Citrix XenDesktop consulting and XenApp support services. Progent's Cisco-certified CCIE network consultants can show you how to optimize your network for delivering server and client-side applications, and Progent's datacenter management and support consultants can help your organization to administer and support an off-site datacenter that features high availability, enhanced security, and fast disaster recovery. Progent's Citrix technology experts can also assist you manage and support additional virtualization solutions from Citrix by providing XenServer expertise and Citrix Essentials for Hyper-V support.
Migration Help for SharePoint 2013
Progent has been delivering SharePoint support since the initial product was published more than a decade ago, and Progent has the breadth and depth of technical know-how to help businesses of any size to design and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that add significant business benefit to your IT investment. Progent's Microsoft-certified consultants can assist your company to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from a different collaboration environment; decide whether an in-house, online or hybrid configuration is best suited for your company; and pick the right edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management services or can assist in individual tasks associated with your SharePoint 2013 migration.
Microsoft SQL Server 2012 Consulting Services
Progent can provide the expertise of certified SQL Server 2012 consultants as well as seasoned database application developers, database administrators, project management experts, network infrastructure architects, disaster recovery planning specialists, and certified data security professionals to help you to manage your SQL Server 2012 solution and configure an efficient and safe network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012. Progent can also assist your organization to upgrade to Microsoft SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.
Consulting Expertise for System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network monitoring and management tools and is designed to provide a centralized mechanism for configuring and administering virtualized datacenters across hybrid environments that can incorporate private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consulting experts can help organizations of all sizes with any aspect of building, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you migrate efficiently from older releases of VMM, design workflows for creating and deploying virtual machines and hosts, design fault-tolerant scale-out clusters, connect your private cloud resources with public cloud services, set up virtual switches and load balancers, develop and debug PowerShell scripts, and help you evaluate the strategic business benefits of the latest capabilities such as Storage Spaces Direct and Shielded VMs. Progent's certified virtualization professionals offer world-class Hyper-V consulting and VMware ESXi support.
BI Reporting Consulting and Development
Progentís BI reporting consultants can provide online and onsite consulting to help your organization with any facet of business intelligence (BI) reporting ranging from troubleshooting or enhancing reports to planning and implementing an advanced BI solution. Progent's BI experts can assist your company to support your current BI system, help you to migrate databases and applications from a legacy reporting product to a modern solution, and deliver as-needed online training to meet your individual requirements. Progentís business reporting consultants can provide experience in the leading business analytics reporting and visualization tools including the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Designer.
The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service based on a brief discussion with a Progent backup/recovery consultant. The interview is designed to evaluate your organization's preparedness to stop or recover quickly after a ransomware incident. Progent will consult with you directly to gather information concerning your existing AV defense and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to build a cost-effective AV and backup system that meets your business requirements. For details, visit Progent's ProSight Ransomware Preparedness Report.
Windows 8.1 Management and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 consultants can deliver a range of network consulting services to assist companies of all sizes to maintain, manage, and troubleshoot networks that incorporate workstations, laptops, tablets, or smartphones based on Windows 8.1. Progent's consultants can also provide Windows 10 migration help.
Migration Support for Microsoft Skype for Business Server
Progent's Skype for Business integrators offer online and onsite expertise for companies of all sizes to evaluate the benefits of upgrading to Skype for Business or Skype for Business Online from any release of Lync Server or Office Communications Server. Progent can assist your business to plan a local, cloud or hybrid topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; configure HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with other communication systems such as Cisco UC. Progent's certified data security experts can assist you design and verify a security strategy for your Skype for Business deployment that meets government and industry requirements.
Web Site Development Consulting
If you want to spruce up your company web, develop internal Webs for applications such as HR or employee education, build a powerful Web presence for a new venture, or create world-class, data-driven web applications, Progent can provide talented and seasoned web designers and programmers. Progent's experts can also assist your company to support your web solutions by designing and maintaining a protected, robust server and communications environment featuring offsite and wireless connectivity. Services offered by Progent's Experts Team include web design, web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one training for popular web site development platforms. For database-intensive web sites, Progent can provide the expertise of Microsoft SQL Server developers, Oracle programmers and DBAs, and MySQL consultants.
Complete Documentation of Services Provided
Progent provides complete and detailed documentation of all service work to ensure clients donít ever feel like a hostage to their support organization. Progent sends email documentation of support activity immediately after completion of each service task, and also sends a hard copy along with monthly invoices. Complete network service documentation makes it easier for clients to transfer to a new support organization or take on increased support responsibilities internally. Good service reporting also provides IT managers the information needed to determine the value of maintenance services and develop better informed IT budgets.
Microsoft Azure Integration Consulting Services
Progent's Azure cloud planning and integration consultants can help you with any aspect of Microsoft Azure integration including requirements definition, prerequisites assessment, solution architecture, pilot testing, implementation, automated management, performance optimization, software license management, disaster recovery preparedness, security planning, and compliance validation. Progent can assist your IT staff to set up and troubleshoot firewall appliances and VPN connections so that your users can safely connect to Azure-based services, and Progent's Microsoft-certified consulting experts can assist you set up key Microsoft platforms to run in Azure including Windows Server, Exchange, SQL and Skype for Business. Progent can also help your organization to create a hybrid environment that seamlessly integrates on-premises datacenters with Azure services.
Ransomware Removal and Recovery Consulting
Progent offers the help of experienced ransomware recovery experts with the knowledge to restore a network victimized by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or MongoLock. For more information, visit ransomware cleanup and restoration consulting.
VMware NSX Virtual Networking
VMware's NSX network virtualization technology enables you to build entire networks in software. NSX permits virtual networks to be deployed instantly and managed with a high level of automation independent of the hardware making up the basic network infrastructure. VMware Site Recovery Manager allows programmatic recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also enables non-disruptive testing for site recovery, upgrades and patches and can produce reports to verify complete service restoration, validate SLAs and prove compliance. When used with VMware's NSX network virtualization platform, VMware SRM can quickly restore the complete virtualized network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help your organization to design, deploy, test and administer a disaster recovery solution powered by VMware SRM and VMware NSX.
Contact a Progent Network Support Expert
To see how you can get in touch with a Progent computer consultant for remote or on-premises expertise in , call 1-800-993-9400 or go to Remote Computer Support.