Maine Network System Consulting
for Small and Midsize Business Networks:
Remote Support and Repair
For small company networks located anywhere in the state of Maine, Progent's Microsoft and Cisco authorized engineers can deliver remote phone help and remote troubleshooting to repair your computer system troubles fast and cost effectively. Progent has acquired top-notch skills, software tools, and support knowledge bases to troubleshoot and fix network problems while avoiding the expense and delays normally associated with onsite service visits. If your Maine company is located outside of the larger metro areas such as Portland, Lewiston, or Bangor, your local computer network support options may be limited in expertise, or unavailable during an emergency. This can result in a office network that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progent's staff of expert network professionals average more than 12 years of real-world computer industry experience, in the trenches of computer network support, performing a large variety of technical tasks for a varied range of clients. This means you obtain not only the technical competency needed for the task, but an expert with field proven methods for applying that expertise to provide efficient network solutions.
ProSight Network Audits for Assessing Network Health
ProSight Network Audits are a quick and low-cost way for small and medium-size businesses to obtain an unbiased evaluation of the overall health of their network. Based on some of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how well the configuration of your essential network assets conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI such as a more manageable and safer Active Directory environment. Both options also offer the ongoing advantages of advanced remote network monitoring and management (RMM) technology. These benefits can include lower-cost network management, better compliance with data security requirements, higher utilization of network resources, faster problem resolution, more dependable backup and recovery, and higher availability. To find out more about ProSight Network Health Checks and to see sample reports, go to ProSight Network Audits.
ProSight Duo MFA two-factor Authentication Services
Progent's Duo MFA service plans utilize Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices. Using Duo 2FA, when you log into a secured online account and give your password you are requested to verify who you are via a device that only you have and that is accessed using a different network channel. A wide range of devices can be utilized as this second form of authentication including an iPhone or Android or watch, a hardware token, a landline phone, etc. You can designate several validation devices. To learn more about ProSight Duo two-factor identity authentication services, refer to Duo MFA two-factor authentication (2FA) services.
iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide cost-effective remote consulting to assist you to plan, deploy, and troubleshoot any facet of your iPhone and Windows integration solution and is available for quick jobs to help you through specific technical bottlenecks or major engagements to help you finish large-scale initiatives on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you create or maintain a resilient, secure and scalable network infrastructure that is best suited to your mode of computing. Progent can also provide remote and on-premises training for individuals or groups to help manage and use your iOS devices in a safe, team-oriented ecosystem that optimizes the business value of your information system.
Wireless Site Survey
Progent’s Wireless Site Survey assists you to design and install a WiFi network adapted to your facilities, providing you a WLAN that delivers the coverage, speed, capacity, QoS, security, and roaming capability your business requires. Progent's predictive Wi-Fi design services can be carried out remotely and utilize cutting-edge RF simulation and analysis software to plan a cost-effective wireless network. Progent’s on-premises survey includes physical inspection, spectrum and data protection audits of your current WLAN, evaluation of your building’s floor plans, measuring for radio frequency interference, signal propagation modeling, identification of the best placement for customer-specified Wireless APs. Placement and configuration support for wireless APs include Aironet Wi-Fi AP planning and deployment consulting, Cisco Small Business wireless APs consulting services, Catalyst 9100 family WiFi 6 and WiFi 6E APs solution planning, Cisco Meraki wireless AP configuration and consulting services, and Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration.
Business Intelligence Reporting Consulting
Progent’s business information reporting consultants offer remote and onsite consulting to help your organization with any aspect of BI reporting from troubleshooting or enhancing reports to designing and implementing an advanced business intelligence environment. Progent's BI consultants can help you to support your existing reporting environment, help you to upgrade reports and databases from a discontinued reporting product to a modern one, and deliver custom remote training tailored to your specific requirements. Progent’s business reporting professionals offer expertise in all popular business analytics reporting platforms including Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot and Power View, Report Designer and Report Builder.
Cisco Unified Messaging and Collaboration Consulting
Progent can provide online or onsite help from a Cisco Certified Internetwork Expert (CCIE) specialist to help you to design, implement, manage and repair unified communications environments that incorporate Cisco Unified Communication products in a local, cloud-based, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications consultants have extensive experience helping organizations of all sizes to create collaboration ecosystems by delivering services such as Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager planning and deployment, VoIP phones setup, and wireless VoIP phone solutions. Progent can assist you with Cisco's extensive library of UC applications such as Jabber, WebEx Meeting Center, Unity Express, Cisco Unified Contact Center Express (CCX), and Unified Attendant Console.
SentinelOne Product Sales and Configuration Support
Progent is a dealer and consulting firm for SentinelOne's Singularity XDR product line, a subscription-based, cloud-first cyberthreat management platform that includes AI software and expert services to deliver comprehensive endpoint detection and response (EDR) and extended detection and response (XDR) for protecting against ransomware and other malware. Find out more about Progent's SentinelOne Singularity product sales and consulting expertise.
Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants can provide remote or onsite expertise to assist organizations of all sizes to design, deploy, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers advanced support for all the technologies that make up creating a cohesive Jabber collaboration solution including Cisco network appliancesand management tools, Microsoft 365, Office} apps, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP trunking, Wi-Fi systems, security and compliance, cloud computing, immersive telepresence systems, PBX systems, business continuity, and other components of a modern collaboration ecosystem.
Progent in the News
To read news articles in which Progent's IT experts are quoted, see Progent in the news. In case you are a journalist and want to speak with Progent's media manager about cybersecurity or other IT subjects, please contact Darrin Johnson: Teams: darrin.johnson@progent.com. If you are facing a tight deadline and are not able to reach Darrin quickly, please contact Progent's Technical Response Center (TRC) at
Verification, Testing, and Enhancement of Your Restore Processes by Altaro-certified Consultants
Periodic verification, testing, and optimization of system recovery are critical and frequently underappreciated requirements for effective disaster readiness. In the event of a disaster such as a ransomware attack, these restoration drills can be the difference between a temporary period of downtime and a life-or-death threat to a business. Progent's certified Altaro VM Backup experts can assist you to design a workflow for regularly verifying, testing, and optimizing your recovery procedures so you can keep your backup solution up to date and contain the damage of a disastrous event.
Expert Wireless Consulting and Support Services
Progent's wireless solutions consultants offer broad expertise in the implementation and support of wireless networking technology and can assist you to plan, install, manage and repair wireless ecosystems that are secure, resilient, scalable, easy to manage and use, able to handle your critical applications, and transparently incorporated into hybrid cloud networks. Remote and on-premises support offered by Progent span a variety of wireless technologies and include smartphone and tablet management, Wi-Fi infrastructure planning and deployment, wireless site surveys, wireless IP phone configuration, and building-to-building wireless connections.
Get in Touch with a Progent Computer Consultant
To find out how you can contact a Progent network support expert for online or on-premises assistance, phone
An index of content::
Computer Security information Systems Audit
Virus Protection Security Contractor
For small and midsize organizations, network security and information assurance and compliance can be excessively complex to stay ahead of but too risky to overlook. The world's largest institutions have been breached, and the top cloud services have occasionally been knocked out. It looks as though there's no place to run. Progent has made it affordable for small and midsize companies to carry out critical security tasks effectively by offering the advantage of billed time to the nearest minute without any minimum billing for remote support. You have access to a world-class information expert to deliver precisely the help you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist you with any level of system security including security audits, malware screening and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and creating a complete security plan.
Solaris Specialists
Setup and Support Sun Solaris
If your business network mixes Solaris platforms with MS Windows, Progent can assist you to incorporate your servers into a cohesive environment that allows all your operating systems to coexist for easy administration, transparent dataflow, high availability, superior performance, and strong protection. Progent's Sun Solaris and Windows integration assistance offerings feature network infrastructure configuration and service, support for Windows services for UNIX, remote network monitoring and management, remote network help and troubleshooting, on-site technical support, and Help Desk support.
Microsoft 365 Exchange Online and on-premises Exchange Outsourcing
Onsite Technical Support Microsoft 365 Portal
Microsoft supports transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes hosted on your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is carried out on time and within budget.
Top Quality SharePoint Business Connectivity Services Consulting Services
SharePoint Web Parts Integration Support
Progent's Microsoft engineers offer cost-effective online technical support and programming services to help you to design, deploy, manage, and troubleshoot SharePoint 2010 installations that can include web sites able to function as portals, extranets, document and media management tools, wikis, data marts, business analytics, enterprise-wide search engines, Visio-driven workflows, and other utilities to support and improve information sharing. Progent can help you combine SharePoint 2010 with MS SQL Server and with other databases and with Microsoft's popular office productivity programs including Excel, Word, PowerPoint, and Project. Progent can assist your business to migrate from earlier versions of SharePoint or move a multi-vendor mix of web technologies into a unified and easily managed SharePoint 2010 solution.
Technology Consulting Services Windows Server 2019 Storage Replica
Windows Server 2019 Deduplication Integration Services
Progent's certified Windows Server 2019 experts can help your organization to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers significant enhancements in scale, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.
Multi-factor Authentication Remote Technical Support
Multi-factor Authentication Technology Consulting
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Android, and other personal devices.
Computer Consultancy Firm Project Methodology
Deploying Phase: Implementation Network Consulting Organization
In conducting IT tasks for enterprise clients, Progent uses a structured methodology driven by specified milestones in order to meet financial, timing and technical goals while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures based on the best practices described by the Microsoft MSF methodology which specifies requirements definition, architecture recommendations, pilots, design tuning, and expert implementation. All facets are documented to provide a comprehensive description of IT services performed and to help in downstream network maintenance.
Microsoft Office XP Online Consulting
Network Support Consultants Microsoft Office 2000
Progent's computer outsourcing services for small businesses include designing 2003 Server, .NET, and BackOffice systems, managing migrations Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and on-premises repair, resolving stubborn integration problems, and creating a company-wide security plan. Progent can show you how to maximize system availability and performance with zero-downtime configuration, resilient network topology, and proactive server monitoring. Progent also provides project management help for large-scale upgrades and can help with needs definition, product identification, bill of materials development, sourcing qualification, purchasing logistics, and professional documentation. Progent's IT outsourcing service also includes training for office productivity packages such as Microsoft Office.
Remote SQL Server 2019 OLTP Remote Technical Support
Remote Troubleshooting SQL Server 2019 Cybersecurity
Progent's certified SQL Server 2019 consultants can help you to assess the business case for upgrading to SQL Server 2019 and can deliver rapid online or onsite contact with consulting experts in solution planning and integration, software programming, database administration, and cybersecurity.
SharePoint Server 2007 Support and Help
SharePoint Portal Server 2007 Network Consultant
Progent's Microsoft-certified experts can provide businesses of all sizes consulting, technical support, and application development expertise for SharePoint and SharePoint Online. SharePoint is an advanced platform that utilizes web technology for efficiently connecting people, groups and data. SharePoint Server provides a common location for your workers or customers to access, organize, distribute and interact with relevant information, documents, and applications and to communicate with one another. Microsoft SharePoint allows quicker and better decisions, more efficient access across groups and more streamlined business processes. Windows SharePoint Services join employees, clients, teams and projects with the knowledge they've created in a way that makes data convenient to find, retrieve and re-use. Progent's certified SharePoint experts can assist you to maintain your current SharePoint environment or upgrade to the latest version of SharePoint Server or to SharePoint Online.
IT Services for Network Service Providers Support and Setup
IT Services for Service Providers Network Consulting
Progent's Support for IT Service Organizations lets you take advantage of Progent's information technology experts under your own brand as a transparent arm of your network consulting staff.
Desktop VPN Integration Consultant
Desktop VPN Setup
Progent's remote access and wireless synchronization experts can help your business to plan and configure secure access solutions for off-site desktop PCs, laptops, and wireless handhelds so they work seamlessly with your information network, allowing your business to improve the productivity of your remote workforce.
Support Outsourcing Hornetsecurity Altaro VM Backup and vCenter
Hornetsecurity Altaro VM Backup Deduplication Online Support
Altaro VM Backup from Hornetsecurity provides small businesses a dependable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, multi-site, and cloud environments and also supports low-cost backup to Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or onsite consulting services to help you to plan, install, optimize and debug a modern backup/restore system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup.
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