Maine Computer Consultants

GIAC-certified Information Assurance Consultants
Global Information Assurance Certification (GIAC) was founded in 1999 to validate the skill of information technology security experts. GIAC certifications are recognized by companies and government organizations all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer help with all of the security disciplines covered under GIAC certification such as evaluating network security mechanisms, security incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.

Remote Workers Support
Progent has 20 years of experience helping small and medium-size businesses to plan, deploy, tune, manage, and troubleshoot IT networks that incorporate remote workers. To learn about Progent's support services for telecommuters, visit at-home workers solutions.

Part-time Chief Information Officer Support Services
Progent can supply companies with an information management expert who can function as a temporary or part-time Chief Information Officer. This experienced technology officer can provide long-term direction to assist your company to integrate sensible technology to improve business operations so they align more closely with your business objectives. Your business can create and implement a well thought out information technology strategy without absorbing the expense of a full-time Chief Information Officer. Important services Progent's temporary CIO can perform include growth strategies, establishing IT budgets, creating and tracking models for TCO, analyzing workflows, negotiating with suppliers, establishing security and compliance policies, business impact analysis, streamlining network administration, patch control, network asset documentation control, and business continuity preparedness.

Disaster Recovery/Business Continuity Planning Support Services
Progent offers advanced online expertise for business continuity planning, testing, and education to assist your company to respond to possible catastrophes, minimize service disruption for your vital network operations, avoid lost information, and meet regulatory mandates and business obligations. Progent's business continuity experts can work closely with your management and network administration group to perform risk analysis, define dependencies, identify human and physical resources needed to run your business, prioritize key IT functions and define allowable recovery times, qualify colocation centers, set up secure offsite access capability for crucial employees, implement emergency notification systems and assign responsibilities for personnel, write a comprehensive recovery and test plan, and train key people to carry the agreed upon plan. Progent's Windows Server 2019 high availability (HA) cluster consultants and Windows Server 2016 disaster recovery experts can show you how to plan and deploy an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud deployments using failover cluster technology field-tested in Microsoft's Azure public cloud.

Broad and In-depth Knowledge of Office Networking
Progent’s team of over 100 computer network experts means customers benefit from the leverage of over a thousand years of cumulative background and collective information to fix the most vexing computer problems. Progent’s certified information technology engineers have the knowledge and experience to find solutions quickly and implement them cost effectively.

Progent is a Microsoft-certified Partner
Because Progent is a Certified Partner for Microsoft, every Progent network consultant has access to the technology and educational resources required to provide the best information technology support available. Progent's network outsourcing, Help Desk, Microsoft 365 deployment support, and software programming services allow small and midsize business clients to take advantage of the broad array of skills found in the IT departments of big companies without the high cost and hassle of building and managing a self-sufficient in-house IT group.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi network devices includes indoor and outdoor WiFi 6/6E access points, security gateways, and switches. UniFi devices installed throughout multiple sites with thousands of APs can be remotely provisioned and administered using free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent can provide the skills of veteran wireless consultants who can assist your organization to assess the benefits of Ubiquiti’s UniFi technology for your business and assist you to design, install, administer, and troubleshoot your UniFi solution. To learn more, see Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration.

Cisco ASA and PIX Firewall and Firepower Services Support
The Cisco ASA 5500-X Series of firewalls with Firepower Services provide substantially more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network experts can help you to manage your current PIX or ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and on-premises help with ASA 5500-X firewalls with Firepower Services and can help your organization to design, integrate, tune, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

System Center 2016 Integration
Microsoft System Center 2016 delivers major improvements in the management of hybrid cloud networks through comprehensive support for Windows Server 2016 servers, Windows 10; seamless integration of multi-OS networks that incorporate Linux, Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Microsoft Intune for iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consultants can provide advanced remote and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to plan and install a new deployment of System Center 2016, extend or optimize an existing one, migrate efficiently from an earlier release of System Center, or debug your System Center environment.

Progent's Integration Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to streamline their operations by automating key sales functions including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can expand their market, reduce their operating costs, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.

Progent's Integration and Training Services for Microsoft Office Desktop and Microsoft 365
Progent's Microsoft Office and Microsoft 365 experts can assist businesses of any size to integrate Microsoft Office desktop and Microsoft 365 apps including Excel, Office Word, PowerPoint, Outlook, Access, Visio and Publisher into a cohesive solution that offers quick ROI and enables improved business results. Progent can help your company to integrate Microsoft Office or Microsoft 365 applications with one another and with other core Microsoft technologies such as SharePoint Server, Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent's consultants can also help you to fix compatibility issues between various releases of Office and can provide live online Office and Microsoft 365 training to individual users or teams.

Video Conferencing Consulting Services for Teleworkers
Progent's consultants can assist small and medium-size companies to set up and troubleshoot teleconferencing solutions to enable their telecommuters to collaborate securely and productively with fellow workers and customers. For details about how Progent's consultants can assist you to integrate and manage teleconferencing platforms for an at-home workforce, see conferencing consulting services for an at-home workforce.

Planning Support services for Microsoft Windows 10
Progent's Windows 10 planning consultants can help businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any earlier release of Microsoft Windows. Remote and onsite assessment and upgrade services for Microsoft Windows 10 offered by Progent's consultants include Return on Investment analysis, project management, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, teleworker connectivity, data and identity security, streamlined provisioning and management, infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for IT support staff and users, and ongoing Call Center support services.

Microsoft Windows Server 2012 R2 Migration and Support
Progent's certified Windows Server 2012 experts can help you to manage your Windows Server 2012 environment or move from Windows Server 2012 R2 to a modern version of Windows Server. If you decide to move up to Windows Server 2019 or Windows Server 2022, Progent can assist you to create test systems and migration plans; optimize your network for local, multi-site, cloud-based, and hybrid environments; train your IT support, staff; create an enterprise-wide security plan; automate network management; help with application development; and generate and test a DR/BC plan.

Contact a Progent Network Consultant
To find out how to get in touch with a Progent network support expert for remote or on-premises support, phone 1-800-993-9400 or visit Remote Network Help.