For office network systems located within the state ofMaine, Progent's Microsoft qualified professionals can provide remote phone support and troubleshooting to repair your network issues quickly and cost effectively. Progent has developed world-class skills, software tools, and support knowledge bases to troubleshoot and fix computer network problems while avoiding the cost and time delays normally associated with in-person technical service visits.

If yourMaineorganization is situated beyond the larger metro areas such asPortland, Lewiston, or Bangor, your local network support options may be limited in technical capability, or not available during urgent situations. This can result in a computer network that is unstable or causing efficiency loss due to technical issues persisting for too long. Progentís team of expert network consultants average more than 10 years of real-world computer industry experience, in the trenches of IT support, performing a extensive range of technical tasks for a broad range of customers. This means you get not only the technical skills needed for the task, but an expert with field proven methods for applying that expertise to deliver efficient network solutions.

Progent is a Microsoft-certified Partner
Since Progent is a Certified Partner for Microsoft, every Progent consulting expert has access to the technical and educational resources required to deliver the best information technology help possible. Progent's outsourcing, Call Center, Office 365 integration support, and software programming services allow small business customers to benefit from the wide array of knowledge associated with the IT departments of large organizations without the significant expense and distraction of building and managing a large in-house network group.

World-class Cisco Help from Experienced CCIE-certified Consultants
Progent can provide easy, immediate, and affordable access to Registered Cisco CCIE support professionals. Cisco Certified Internetwork Experts are recognized networking experts who earn this prestigious certification only as a result of strenuous examination by Cisco. CCIEs are able to handle even the most complicated problems associated with network design, setup, repair, and maintenance. Progentís CCIE consultants work closely with Cisco engineers in identifying problems with Cisco's IOS platform and devising fixes or acquiring software updates to resolve problems. Progent offers quick access to a CCIE by telephone so you can receive instant assistance for complex network troubles that are affecting business productivity but are beyond the expertise of your local IT support resources.

Part-time Chief Information Officer Services
Progent can provide businesses with an information management expert who can act as a temporary or part-time Chief Information Officer. This veteran IT officer can offer strategic direction to help you to integrate sensible technology to enhance business operations so they align more closely with your corporate objectives. Your company can develop and implement a well conceived IT strategy without incurring the expense of a full-time Chief Information Officer. Important services Progent's part-time CIO can perform include strategic planning, planning technology budgets, creating models for Total Cost of Ownership, optimizing business processes, negotiating contracts with suppliers, establishing security and compliance standards, business impact analysis, automating network management, patch tracking, network asset documentation control, and business continuity planning.

Microsoft Exchange Server 2016 Upgrade Consulting
Progent's certified Microsoft Exchange Server 2016 experts can help your business in any and all phases of your upgrade to Microsoft Exchange Server 2016 such as designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring HLB for high-availability client access services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

SharePoint 2019 Server Configuration and Development Support
SharePoint 2019 offers the modern experience of SharePoint Online, providing a transitional release that bridges the classic UI of SharePoint 2016 and the modern SharePoint experience. Progent's certified SharePoint Server 2019 and SharePoint Online experts offer economical online and onsite consulting expertise, software development, and debugging services for organizations of any size who intend to migrate to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist customers design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud components into a cohesive intranet system. To find out more, see SharePoint 2019 solutions expertise.

Disaster Recovery/Business Continuity Planning Support Services
Progent can provide advanced remote expertise for business continuity planning, validation, and education to assist your company to prepare for potential catastrophes, reduce service disruption for your essential IT operations, avoid data loss, and comply with regulatory mandates and business obligations. Progent's business continuity consultants can team with your management and IT administration staff to provide business impact evaluation, define dependencies, specify the resources needed to run your business, determine key IT services and define allowable recovery times, select colocation sites, set up safe offsite connectivity for crucial employees, plan notification systems and define responsibilities for personnel, write a comprehensive recovery and test plan, and train management and technical staff to execute the agreed upon solution. Progent's Windows Server 2016 disaster recovery experts can show you how to create a cost-effective disaster recovery/business continuity solution for hybrid cloud environments using failover cluster tools field-tested in Microsoft's massive Azure cloud.

MySQL Application Programming and Database Administration Support
Progent's MySQL application programmers, database architects, and database administrators can provide cost-effective remote DBA or software programming support and can assist businesses of any size to configure and support MySQL in a robust IT infrastructure that provides advanced speed, expandability, and protection. Progent also has experience assisting businesses migrate databases from Oracle to MySQL.

Design and Deployment Consulting for Cisco's Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified Wi-Fi experts can provide Cisco Aironet Wi-Fi AP consulting and Cisco wireless controller integration so you can benefit from the IEEE 802.11ac Wave 2 WiFi specification to get three times the speed for your Wi-Fi network while expanding the area covered.

Spam/Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading information security vendors to provide centralized management and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a first line of defense and blocks most threats from making it to your network firewall. This decreases your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a deeper layer of analysis for incoming email. For outbound email, the local security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter. Learn more about the complete ProSight line of value-priced network monitoring and management services for small and medium-size businesses.

ProSight Managed Services for Network Management
Progent offers a family of budget-friendly, fixed-price services designed to allow small and medium-size businesses to benefit from the same best-of-breed technology deployed by many of the industry's leading corporations. The ProSight series of network management outsourcing services covers all critical areas of modern networking such as email protection, behavioral-based threat defense, update management, automated backup/recovery, network infrastructure monitoring and management, virtual machine hosting, and IT asset documentation management. To download Progent's eBook on the benefits of ProSight managed services for small businesses, click:10 Benefits of ProSight Managed IT Services.

Wireless IP Phone Solutions
Creating solutions with Cisco's wireless IP phones typically demands that you set up and optimize numerous key pieces of your Wi-Fi infrastructure such as access points, switches, Cisco wireless LAN controllers, and network management software. Progent's Cisco wireless IP phone configuration and troubleshooting experts can provide remote and on-premises assistance to help your organization create and administer a Cisco wireless IP phone solution by delivering services that can range from debugging the configuration of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.

Failover Clustering Consulting for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover cluster technology built into the most recent releases of MS Windows Server has been dramatically redesigned to streamline the installation, setup, and management of server clusters and to provide improved levels of network availability, protection, efficiency, and versatility. New or improved features include automated cluster Validation, easier setup and deployment, improved cluster management, redesigned cluster architecture for increased availability, hardened security and quorum structure, elimination of failure points, more disk and memory capacity, improvements for geographically dispersed clusters, and live migration capability for Windows Hyper-V virtual machines. Progent's certified cluster technology consultants can assist your company evaluate the advantages of Windows clustering, design and implement a deployment, train your IT staff to administer your failover clusters, provide ongoing consulting and support services, and create and test a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity experts can help you you to design and build an affordable disaster recovery/business continuity solution for hybrid cloud deployments utilizing failover cluster tools proven in Microsoft's massive Azure cloud.

SharePoint Server 2016 Migration and Hybrid Deployment Consulting Services
Microsoft SharePoint Server 2016, intended for on-premises implementations of the SharePoint content management platform, offers integration with SharePoint Online and Office 365 to enable hybrid network models that seamlessly combine on-premises and cloud-based infrastructure and services. Other enhancements include rapid deployment with the MinRole role-based topology feature, larger scale, higher performance, stronger security and compliance, enterprise analytics with Power BI integration, and a more engaging client experience for collaboration and sharing. Progent's Microsoft-certified SharePoint consultants offer economical online and on-premises expertise, software development, and debugging services for businesses of all sizes who want to migrate to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint. To find out more, see SharePoint Server 2016 Migration Consulting Services.

Contact a Progent Network Support Expert
To learn how to contact a Progent network consultant for remote or onsite help in #(state), call 1-800-993-9400 or go to Online Computer Help.



An index of content::

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    Windows and macOS Setup and Support

    Progent's service experts in Apple OS X and Windows technology can help you integrate Mac and Windows systems into cohesive environments with resource sharing and workgroup support. Enabling efficient co-existence among a mix of servers and workstations powered by Mac OS and Microsoft Windows requires broad knowledge of and experience with Mac and Windows products. Progent's background in Microsoft and Macintosh consulting makes it possible to offer world class assistance to businesses that rely on these technologies to maintain their competitive advantage. Progent can also help your business to integrate Apple's iPhones and iPads with your Windows network.

  • After Hours Online Troubleshooting Intune Security Patch Management On-site Support
  • Aironet 1700 Access Point Online Technical Support Aironet Wave 2 AP Integration Support

  • IT documentation management Consultancy
    infrastructure documentation management Consult

    ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and protect information related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as half of the time thrown away searching for critical information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it.

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  • CCIE Expert Certified Meraki MR32 Access Point Remote Support Cisco Support and Help Meraki MR66 Access Point
  • Cisco ASA Firewall URL Filtering Technology Consulting Remote Consulting ASA 5500-X Firewall
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  • Biggest CCDP Expert Certified Support Outsourcing Meraki Wi-Fi AP
    Support and Setup Meraki MR20 Access Point

    Progent's Cisco Meraki Wi-Fi access point experts offer remote and on-premises support services to assist organizations of any size to plan, deploy, manage, expand or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help your business to set up and manage Cisco's Meraki-based wireless infrastructure for sites that can range from a telecommuter's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology such as switches, routers and firewalls to create a seamless network infrastructure that delivers the same connectivity, performance, security, ease of management and uptime for wired and Wi-Fi clients regardless of their mobility or device.

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  • Top Ranked Anti-Virus Support and Setup
    Biggest Postini Information Technology Consulting

    E-Mail Guard is Progent's economical spam filtering and virus defense solution that gives small companies world-class protection from spam, viruses, DHA attacks, and other types of e-mail-based assaults on IT systems. E-Mail Guard is built on Postini's Perimeter Manager, a comprehensive suite of web-based antispam and anti-virus services that ward off email assaults before they are able to penetrate the corporate firewall. Perimeter Manager also allows administrators track and control their e-mail application, irrespective of server platform, hardware type, or data center location.

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    Consulting Exchange Server Migration

    Progent offers comprehensive help for every step of your Microsoft Exchange 2010 migration including end-to-end project management, site prep, project planning, specification of new software licenses and hardware required, suggested sourcing, pilot verification at client location or at Progent's testing lab, setting up transitional coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the production system, decommissioning the old system, and training for client's support group and users.

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    SQL Server 2014 Migration Computer Consultant

    SQL Server 2014 includes major improvements in key areas such as speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that works transparently with all workloads including Online Transaction Processing, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and onsite services such as planning, configuration, administration, troubleshooting, and software development expertise to help organizations of all sizes to achieve maximum business value from their SQL Server 2014 deployment.

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  • Mac Technical Support Consultant Services
    macOS Online Troubleshooting Consultancy

    Progent offers nationwide remote technical support and consulting services for businesses who run macOS and OS X environments or whose information systems feature a mix of Apple Mac and Microsoft Windows technology. Progent's engineers offer macOS and OS X users a range of IT services including desktop support, upgrading to the current version of macOS from earlier editions of Apple macOS or OS X, plus expertise with Mac application software. Progent can also assist you with Apple iPhone and iPad support, or migrating to iCloud. Online network consulting offers maximum return for your IT budget by extending user efficiency and limiting the hours charged for network analysis and repair. Advanced online support tools and experienced service specialists and consultants combine to enable Progent to solve the majority of IT problems without wasting time and expense by traveling to your location. In most of cases your network issues can be dealt with over the phone or through a combination of phone help and remote connectivity. Progent can make available Cisco certified CCIE infrastructure engineers and CISM premier security specialists to help with the toughest system problems.

  • Microsoft Project Server 2010 Integration Services 24-7 Professionals Microsoft Project Server My Sites
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  • Consultancy Virtual Server
    Server Management Online Support

    Server proliferation wreaks havoc on network budgets and management resources. Server consolidation through a virtual architecture promises lower TCO of servers and faster ROI, more leveraged utilization of physical computers, streamlined operations, enhanced system availability, and easier manageability. Common usage scenarios for virtual servers include resource consolidation, low-cost platforms for line-of-business legacy software based on outdated operating systems, and inexpensive quarantine of program development or evaluation environments from on-line systems.

  • Presentation Server Support and Setup Virtual Application Delivery Engineer
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  • Project Planning Engineer Project Management Specialist
  • Remote Desktop Connection Client for Mac Support and Setup Windows Virtual Desktop for Mac Professional
  • SQL Server 2008 Migration Consultant SQL Server Installation support
  • SQL Setup Portland, ME, Lewiston, ME, Bangor, ME, New England installation and Administration SQL Maine - Portland, ME, Lewiston, ME, Bangor, ME, New England
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  • SIEC Solutions Security Organization
    Network Auditing Cybersecurity Contractor

    For smaller organizations, network security and compliance can be too complicated to master but too risky to ignore. The world's largest institutions have been hacked, and the leading cloud service providers have occasionally been knocked out. It seems like there's nowhere to hide. Progent makes it economical for smaller businesses to implement vital security tasks successfully by offering the advantage of billed time to the nearest minute with no minimum billing for online support. This means you have access to a seasoned information expert to provide just the help you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help you with any level of network security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data loss and data leak protection, compliance reporting, and designing a complete security strategy.

  • Security Services Juniper J2320 Router Juniper J2320 Router Network Consultants
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  • SharePoint 2013 Newsfeeds Network Consultant 24 Hour SharePoint Foundation Remote Support

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    Top Microsoft Exchange 5.5 IT Consulting Firm

    Progent's Microsoft-certified consultants have more than a decade of background delivering email support for customers that range from small offices to large corporations. Progent offers economical support for all versions of Exchange Server to enhance email and virus security, configure high availability email environments, and facilitate remote and mobile email access. Progentís Exchange support services can assist you in planning and executing a migration from a legacy SMPT server or older Microsoft Email package such as Exchange 2003 to Exchange 2016 Server. Progent provides integration help for Windows 8, Windows 7, Vista, and Windows XP desktops using Office Outlook and can show you how to configure Microsoft Outlook Web App for all major browsers. For email virus protection, spam filtering and data data leak prevention, Progent offers Email Guard security services.

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  • 24/7 MS SQL Server Integration
    Microsoft SQL Server Onsite Technical Support

    Progent's Microsoft-certified SQL Server application developers and DBAs offer remote expertise to assist organizations of any size to build, manage, and troubleshoot applications powered by the Microsoft SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server experts offer help with any phase of application development in solutions that can include small business or departmental databases to N-tier VLDB applications and data warehousing.

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    Progent can provide affordable online access to an authorized Oracle database administration consultant or an Oracle application programmer. Progent can provide advanced database administration services for all versions of Oracle including 10g and 11g and can also assist you to design, build, enhance, or troubleshoot Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide support for Streams replication tools and ASM file/volume manager.

  • VPN Consultant VPN Consulting

  • VMware VCDX certified Consultant Services
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    VMware's NSX virtual network platform enables you to build complete logical networks in software. NSX permits virtual networks to be deployed instantly and managed with a high degree of automation independent of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager allows automated recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also enables non-disruptive testing for site recovery, upgrades and patches and can generate audit reports to confirm complete service recovery, validate SLAs and demonstrate compliance. When integrated with VMware's NSX network virtualization platform, VMware Site Recovery Manager can quickly recover the complete virtualized network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist your organization to design, deploy, test and manage a disaster recovery system based on VMware Site Recovery Manager and VMware NSX.

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    Progent's Microsoft-certified consultants offer in-depth support in implementing, managing and troubleshooting all versions of Microsoft Project, Microsoft Project Server, and Project Online and can provide a wide variety of affordable remote consulting services based on proven best practices to assist businesses of any size to receive all the advantages of this leading project management solution. Services available from Progent include system planning, software configuration and migration, setting up safe file and status sharing among onsite and remote or mobile users, network optimization, and customized online training classes.

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    Progent's Microsoft-certified consultants can deliver low-cost online and onsite support to carry out your migration to Exchange 2010, generate extensive documentation of your upgraded messaging system, educate your network support team and end users to get them up to speed rapidly on Microsoft Exchange 2010, and provide continuing management consulting and engineering help. Progent can also assist you to migrate from Microsoft Exchange 2010 to Exchange 2013 or Exchange 2016.

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