For small office computer networks located anywhere in the state of Michigan, Progent's Microsoft qualified professionals can deliver online help and remote troubleshooting to solve your computer network issues quickly and cost effectively. Progent has acquired enterprise-class skills, advanced software tools, and support knowledge bases to diagnose and repair network problems while avoiding the cost and time delays associated with onsite technical service dispatches.

If your Michigan company is located beyond the larger urban areas such as Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, your nearby computer network support choices may be limited in expertise, or not available during urgent situations. This results in a office network that is unusable or causing wasted time due to technical problems persisting for too long. Progent’s staff of network professionals average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a wide range of technical projects for a broad range of clients. This means you get not only the technical expertise needed for the job, but a consultant with demonstrated methods for applying that expertise to assist with affordable network solutions.

Oracle Administration Services and Application Development
Progent can provide affordable access to an Oracle expert for Oracle database administration support or an Oracle software developer. Progent can help you to create efficient solutions for key Oracle database administration tasks such as database tuning, backup and restore strategies, and information protection, or mentor your in-house staff to follow industry best practices for simplifying various administration procedures. Progent can in addition offer the support of a PL/SQL programmer to assist you to design, tune, troubleshoot, or migrate Oracle applications that can vary from forms to database-powered web sites. Progent offers experience with SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to tune current SQL code using Oracle's SQL Access Advisor.

ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system running at peak levels by checking the health of vital computers that power your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your specified IT staff and your Progent consultant so any looming issues can be resolved before they have a chance to impact productivity. Find out about Progent's complete ProSight series of low-cost outsourced network management services for small and medium-size businesses.

Hybrid Cloud Solutions Planning and Deployment
Progent's hybrid cloud solutions consultants offer expert remote support services to assist companies of all sizes to connect their information networks with popular public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to plan and administer hybrid environments that support Windows and Linux operating systems and applications in hybrid network models that combine on-premises resources along with cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a range of cloud migration services that include Office 365 Exchange Online integration solutions with on-premises Exchange and Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting.

Live Online Training Classes for Popular Desktop Apps
Progent provides online instruction for popular productivity software. Progent's Webinar training covers topics such as Microsoft Office 365 Excel and Power BI business reporting, Microsoft Office 365 Word VBA macro development, PowerPoint collaboration, Office Outlook calendar sharing, Office 365 Access programming, Microsoft Dynamics GP customization, and Windows 10 configuration. Online learning provides the advantages of traditional in-person seminars, such as instant interaction between students and teachers, but avoids the expenses of transportation and the hassle of attempting to synchronize the availability of multiple students.

High-level Project Management Consultants
For advanced project management assistance, Progent offers access to veteran information technology professionals with decades of background as technology project managers for program development, business technology implementation, and business process re-engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These proven project managers can provide world-class management skills to help enterprise customers to adhere to best practices to ensure that development or deployment projects are completed on schedule and within budget.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice specialists can provide Cisco UC520 consulting support to assist you to manage your legacy UC500 VoIP system or design and carry out a smooth migration to a current VoIP solution.

Eliminate Reliance on Freelance Consultants
By developing a relationship with a full-service network support firm such as Progent rather than with an individual freelance consultant, your company is assured timely availability of experienced professionals when you require them. You do not have to be concerned that illness, classes, vacations, or conflicting priorities with other clients will leave you with no support when you have an emergency.

Progent's Consulting and Training Services for Microsoft Office Desktop and Office 365
Progent's certified Office and Office 365 experts can assist companies to incorporate Office desktop and Microsoft Office 365 applications including Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a seamless solution that offers fast return on investment and promotes better business outcomes. Progent can assist your company to integrate Microsoft Office or Office 365 apps with each other and with other core Microsoft platforms such as SharePoint, Microsoft Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent can also help you to fix compatibility issues between different versions of Microsoft Office desktop and offers live online Office and Office 365 training to individuals or groups.

Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants can provide online or on-premises expertise to assist organizations of all sizes to plan, implement, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers advanced expertise for all the products, technologies and services that make up building a cohesive Jabber collaboration solution including Cisco network appliances and management software, Microsoft Office 365 applications, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP interfaces, WiFi systems, cyber security, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and other components of a cohesive collaboration solution.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP trunk consultants and Cisco CUBE integration experts can help organizations of any size to plan, integrate, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-connected IP PSTN trunks. Progent offers cost-effective remote or on-premises expertise to assist businesses to migrate efficiently to a productive unified communications environment that offers accelerated ROI. Progent's certified Microsoft unified communications experts can help you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business and Lync Server for connectivity to a SIP-based IP PSTN trunk.

Microsoft SQL Server Application Development
Progent's SQL Server application programmers can help your organization to build and maintain database applications based on Microsoft's SQL Server RDBMS. Progent follows leading practices to create efficient, easy-to-manage SQL Server applications and is able to work with a client's management to complete projects in a timely and cost-effective manner. Progent for can help your company to create Microsoft SQL Server solutions by offering a wide array of consulting services such as specification of features and scope, data tier architecture, data migration, T-SQL programming, software installation, storage management, performance and I/O configuration tuning, backup and restoration strategies, partitioning, reusable schema, synchronization mechanisms, security and compliance, and fault tolerance.

Contact a Progent Network Support Expert
To learn how to get in touch with a Progent network consultant for online or on-premises assistance in , call 1-800-993-9400 or go to Remote Network Support.