For small business networks located within the state of Michigan, Progent's Microsoft qualified engineers can provide remote phone support and troubleshooting to fix your network troubles quickly and cost effectively. Progent has acquired enterprise-grade expertise, sophisticated utilities, and support databases to troubleshoot and repair IT problems while avoiding the cost and time delays normally associated with on-site technical service visits.
If your Michigan business is located outside of the larger urban areas such as Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, your local network support choices may be limited in expertise, or unavailable during a crisis. This results in a computer network that is unusable or causing efficiency loss due to technical issues continuing for too long. Progentís team of network professionals average more than twelve years of real-world IT industry experience, in the trenches of network support, performing a large range of technical projects for a diverse range of customers. This means you get not only the technical competency needed for the job, but a consultant with field proven methods for applying that expertise to assist with excellent network solutions.
Consulting and Troubleshooting Expertise for System Center 2012 Virtual Machine Manager
Progent's SCVMM 2012 consultants can help businesses of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and library resources; design, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring. Progent can assist your company to migrate from an older release of System Center Virtual Machine Manager or from a third-party management platform, and Progent can help you to enhance and troubleshoot your existing SCVMM environment to make sure you get the highest possible business value. Progent can also provide SCVMM 2016 migration expertise to assist your organization to design and carry out a smooth upgrade from SCVMM 2012 to SCVMM 2016 in order to benefit from stronger security capabilities, more affordable VMM storage options, and other improvements.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small company's production servers in a solution that delivers the highest level of dependability and scalability and is also simple to move to another host. Progent's Private Cloud hosting services are built on proven virtualization technologies that allow small businesses with multi- platform IT systems to economize significantly on the expense of capital investments, system support, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor flexibility. Find out about Progent's ProSight portfolio of managed IT services for small and mid-size organizations.
Business Intelligence Reporting and Analytics Consulting and Development
Progentís BI reporting experts offer remote and onsite expertise to assist you with any facet of business intelligence (BI) reporting from debugging or modernizing applications to designing and implementing an advanced BI solution. Progent's management reporting consultants can assist your company to maintain your current reporting environment, help you to upgrade reports and databases from a legacy reporting platform to a current solution, and deliver as-needed remote mentoring tailored to your specific requirements. Progentís management reporting professionals can provide experience in all popular BI reporting and visualization platforms such as the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot and Power View, Report Designer and Report Builder.
NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering with synchronous replication to deliver fast, zero RPO disaster recovery between sites located up to 300km away from one another. Progent offers access to a certified NetApp MetroCluster consultant who can help your business to design, deploy, administer, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that aligns with your functional needs and budget. Progent can ensure you follow leading practices for configuring your MetroCluster solution by delivering guidance with procedures such as assigning shelf IDs, determining plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker, designing a configuration replication network, and testing your MetroCluster disaster recovery system to prove adherence with industry standards and government mandates.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection consultants can help organizations to configure Progent's ProSight Email Guard Security Gateway to enforce your content security policies for scanning the content of outbound email messages and attachments and preventing users from sending sensitive or unauthorized information or spam-like messages. ProSight Email Guard's outbound email content filtering technology can also help your business avoid being blacklisted and stay in compliance with industry privacy standards and government requirements such as HIPAA and Sarbanes-Oxley. Read more about Progent's entire ProSight line of affordable network monitoring and management services for small businesses.
Simple Sign-on and Pricing Structure
Progent's easy by-the-minute billing policy requires no complex contracts, retainers or hidden charges. Many other support companies have minimum billable time or other additional fees that increase service. For remote support from Progent during normal working hours, you only get charged for the time spent working on your issue. If it only requires ten minutes to resolve your problem, then you are only billed for ten minutes. For regularly scheduled onsite service work booked more than 24 hours in advance, you pay exclusively for the time when a Progent consultant is actually onsite working on your issues. Just Progent's competitive by-the-minute rate. For urgent same-day onsite service calls, you might be billed for our consultant's travel time, but never a higher emergency rate. Since Progent has a large pool of expert consultants located within the entire service territory, an available consultant is typically close by to help. Progent can in addition provide onsite support to most zip codes in the United States within 24 hours of receiving a support call. Progent's online technical support group has provided assistance to small businesses in every state (See Progent's nationwide testimonials.)
Oracle Database Administration Services and Software Programming
Progent offers affordable access to an Oracle expert for Oracle database administration support or an Oracle application developer. Progent can help your business to create efficient mechanisms for critical Oracle database administration tasks such as database tuning, backup/recovery strategies, and database protection, or train your IT personnel to use industry leading practices for simplifying major management tasks. Progent can also offer the services of a PL/SQL programmer to help your company to design, tune, troubleshoot, or migrate Oracle-based programs that can vary from forms to database-powered web commerce sites. Progent has skill with Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to tune existing SQL programs by utilizing Oracle's SQL Tuning Advisor.
Failover Clustering Consulting for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover server cluster technology built into the latest releases of Windows Server has been radically redesigned to simplify the installation, setup, and management of clusters and to offer improved levels of network dependability, protection, performance, and flexibility. New or enhanced capabilities include automated cluster Validation, easier setup and installation, improved cluster management, redesigned cluster architecture for maximum availability, hardened security and quorum models, fewer failure points, more disk and RAM capacity, improvements for geographically dispersed clusters, and live migration capability for Hyper-V virtual machines. Progent's Microsoft-certified cluster technology consultants can help you assess the business benefits of failover clusters, design and execute a deployment, train your network support personnel to manage your failover clusters, provide ongoing consulting and support services, and create and test a disaster recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity experts can show you how you to plan and deploy a cost-effective disaster recovery/business continuity solution for hybrid cloud deployments using failover cluster tools proven in Microsoft's Azure public cloud.
Citrix XenServer Support Services
Progent's Citrix XenServer virtualization consultants can assist your company to understand the business benefits of XenServer as well as other Citrix platforms, and can assist your IT organization to plan, validate, execute, troubleshoot, and maintain a XenServer solution. Progent can in addition analyze your existing XenServer deployment and show you how to optimize consolidation, performance, protection, uptime, and disaster recovery.
System Center 2016 Consultants
System Center 2016 delivers important improvements in the management of hybrid cloud environments through advanced support for Windows Server 2016 servers, Windows 10; seamless integration of multi-OS networks that include Linux, Hyper-V and VMware; and better cloud support including closer integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consultants offer advanced remote and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to design and install a new deployment of Microsoft System Center 2016, extend or optimize an existing one, upgrade efficiently from a previous version of System Center, or troubleshoot your System Center solution.
PC and Mobile Device Centralized Configuration Management Support
Progent can provide Configuration Manager 2016 hybrid cloud integration, System Center 2012 Configuration Manager design and installation and Microsoft Intune integration help to consolidate and streamline the management of your desktops along with your web-facing mobile devices. Progent can assist you to migrate efficiently to SCCM 2016 from an older change management solution or assist you to enhance your existing SCCM 2016 environment to support your evolving IT requirements.
Security Inventory Scanning for Small and Mid-size Businesses
Progent has put together two ultra-affordable service packages intended to enable small businesses to receive an independent network security evaluation from a certified security engineer. With Progent's External Security Inventory Scan, a security expert administers a comprehensive examination of your IT infrastructure from outside your firewalled perimeter to determine potential risks in the security posture you expose to the public. With Progent's Internal Network Security Inventory Checkup, an engineer runs a system scan from an authorized machine inside your company firewall to assess vulnerabilities to internal assaults. Both security inventory services are set up and executed from a protected external location.
Talk to a Progent Network Consultant
To find out how you can access a Progent network support expert for online or onsite assistance in , call 1-800-993-9400 or go to Remote Network Help.