For office computer networks located within the state of Michigan, Progent's Microsoft certified technicians can deliver phone help and troubleshooting to solve your network troubles fast and cost effectively. Progent has developed enterprise-class expertise, advanced software utilities, and support knowledge bases to troubleshoot and fix network problems while avoiding the cost and time delays associated with onsite technical service visits.

If your Michigan company is situated beyond the larger metropolitan areas such as Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, your local computer support options may be limited in expertise, or unavailable during an emergency. This results in a network that is unpredictable or causing wasted time due to technical issues continuing for too long. Progent’s staff of expert network professionals average more than twelve years of real-world industry experience, in the trenches of network systems support, performing a extensive range of technical tasks for a broad range of customers. This means you obtain not only the technical expertise needed for the task, but a consultant with proven methods for applying those skills to assist with excellent network solutions.

Wi-Fi Site Survey
Progent’s Wireless Site Survey assists you to design and install a WiFi LAN adapted to your facilities, offering you a WLAN that has the coverage, speed, load-handling capability, Quality of Service, security, and roaming ability your business needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed onsite service. Progent’s on-premises wireless survey includes physical inspection, RF and security audits of your current WLAN, analysis of your building’s floor plans, measuring for radio frequency interference, RF propagation modeling, identification of optimum placement for client-specified Wireless Access Points such as Aironet APs, Cisco Meraki cloud-managed APs and Apple AirPort equipment, and a detailed document describing a new WLAN.

Amazon AWS Cloud Migration Consulting
Progent's Amazon AWS cloud integration consultants can provide affordable remote support to help businesses to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable cloud storage, and Amazon Glacier for low-cost archival storage. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, system design, testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance. Progent can provide advanced expertise with firewalls and VPN connections and can show you how to create cloud-based or hybrid ecosystems that efficiently incorporate Amazon AWS cloud services. Progent can provide occasional support or Progent can provide project management outsourcing or co-sourcing services to help you migrate smoothly to the Amazon AWS cloud platform.

Cisco Firepower NGFW Series Firewalls Consulting Experts
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and offer unified control of modern cybersecurity features like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco-certified CCIE-certified firewall consultants can help your organization to plan and carry out a smooth migration to Firepower firewalls from legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's cloud-based services to create and centrally manage network environments that span local offices, data centers, and cloud resources. For details about Cisco's Firepower portfolio of Next Generation Firewalls, see Cisco Firepower Series firewalls integration experts.

ProSight IT Asset Management for Organizing Network Infrastructure Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard information related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can save up to 50% of time spent looking for critical information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you’re making improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it. Learn about Progent's ProSight family of managed IT services for small and mid-size organizations.

Temporary CIO Support Services
Progent can supply organizations with an IT management expert who can act as a part-time Chief Information Officer. This experienced technology officer can provide long-term direction to help your company to deploy sensible technology to enhance business processes so they align more closely with your corporate goals. Your business can develop and install a well conceived information technology plan without incurring the cost of a full-time Chief Information Officer. Important services Progent's temporary CIO can perform include growth strategies, planning technology budgets, creating and tracking models for ROI, reengineering business processes, reviewing contracts with suppliers, establishing security and compliance policies, monitoring service level agreements, streamlining network administration, patch control, IT asset documentation control, and business continuity planning.

Microsoft Virtual Desktop Help
Microsoft's virtual desktop solutions reduce the effort required for network managers to deploy software programs so they are standardized across a corporate user base, offer the power to control rights to critical data, and enable fast deployment of new or upgraded workstations. With Microsoft Windows Server 2016, the Terminal Services tool has been enhanced and named Remote Desktop Services or RDS. Microsoft's innovative Virtual Desktop Infrastructure (VDI) that powers Remote Desktop Services streamlines desktop access, improves performance, tightens security, unifies management, and offers a nearly seamless client environment. Progent's desktop virtualization engineers can assist you to assess the strategic advantages of Microsoft's desktop virtualization technologies, set up test and on-line deployments, optimize your network architecture to accommodate virtualized desktops efficiently, assess and resolve security problems, and train your network managers to follow best practices to achieve a fast ROI from desktop virtualization.

MySQL Application Development and DBA Support
Progent's MySQL application developers, database architects, and DBAs can provide affordable online database administration or software programming services and can assist businesses of all sizes to configure and support MySQL within a robust network environment that offers high levels of speed, expandability, and protection. Progent also has proven skill assisting businesses migrate databases from Oracle to MySQL.

Progent is a Microsoft-certified Partner
Because Progent is a Microsoft Certified Partner, each Progent consulting expert has access to the technology and educational resources required to deliver the best computer support possible. Progent's outsourcing, Call Center, Office 365 integration support, and application programming services allow small business clients to take advantage of the wide range of skills found in the IT departments of large companies without the high cost and distraction of maintaining a self-sufficient in-house network team.

Management Support for Microsoft Lync 2013
Lync 2013, rebranded Skype for Business, allows organizations of any size to create a centrally managed and secure communications environment that supports the modern BYOD computing model with IM, presence, audio/video and web meetings with app sharing and whiteboard, and both IP-based and PSTN calling enabled for a broad assortment of stationary PCs and mobile devices. Progent's certified Lync 2013 experts can help your company to assess the advantages of Lync Server 2013, design an on-premises, cloud-based (with Lync Online) or hybrid model appropriate for your present and long-term goals, deploy Lync Server 2013 so as to speed up your return on investment, and provide live online and on-premises training to your IT staff and users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help you to combine Lync Server 2013 with popular Office and Office 365 applications such as Outlook, Excel and PowerPoint. Progent's Microsoft Skype for Business Server experts can also assist your organization to plan and carry out a smooth upgrade to Skype for Business.

Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants can provide online or on-premises expertise to assist organizations of any size to design, deploy, maintain, update or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide in-depth expertise for all the products, technologies and services that make up creating a cohesive Cisco Jabber solution such as Cisco network devicesand management tools, Microsoft Office apps, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP interfaces, WiFi systems, security and compliance, cloud computing, immersive telepresence systems, PBX systems, business continuity, and the many other pieces of a cohesive collaboration ecosystem.

Ransomware Removal and Recovery Consulting
Progent can provide the services of seasoned ransomware recovery experts with the skills to rebuild a network that has suffered an attack by a ransomware virus like Ryuk, Dharma, Hermes, or MongoLock. To find out more, visit ransomware removal and restoration services.

Cost-effective Computer Support Solutions
Many small organizations rely on poor metrics when searching for a computer network consultant. Cost per hour is usually not a good measure for value. A consultant with inadequate technical background can take many times longer to complete the same task than a seasoned IT expert. As an example, charging a third less per hour, but taking three times longer for the same job is hardly a bargain. Still worse, a badly designed or configured network environment that is unreliable and hard to administer or upgrade can cost a small business many times more than its initial price because of lost productivity. Progent's customer testimonials from satisfied companies throughout the United States confirm the efficiency of Progent's support model and the technical capability of Progent's staff of engineers.

Barracuda Backup On-premises and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup solution can incorporate a custom-designed physical storage device built by Barracuda or a virtual appliance with comparable functionality but which uses your own storage hardware. Barracuda Backup protects critical company data generated locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting support services to assist you to plan, integrate, manage and troubleshoot a BDR system based on Barracuda technology. For more information, visit Barracuda Backup and disaster recovery consulting.

Get in Touch with a Progent Network Consultant
To find out how to get in touch with a Progent computer support expert for remote or on-premises help in #(state), call 1-800-993-9400 or visit Online Computer Support.