For small company computer networks located anywhere in the state of Minnesota, Progent's Microsoft and Cisco certified professionals can provide phone support and troubleshooting to solve your network systems problems quickly and affordably. Progent has acquired top-notch skills, sophisticated tools, and support databases to diagnose and repair network problems while avoiding the high cost and time delays normally associated with on-site technical service calls.

If your Minnesota organization is situated outside of the larger metropolitan areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your nearby network systems support choices may be limited in expertise, or unavailable during urgent situations. This results in a network environment that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progent’s group of seasoned network professionals average more than 12 years of real-world IT industry experience, in the trenches of network support, performing a broad range of technical tasks for a diverse range of customers. This means you get not just the technical competency needed for the task, but a consultant with demonstrated methods for applying those skills to assist with affordable network solutions.

Windows 7 Upgrade Services
Progent's Microsoft certified Windows 7 upgrade consultants can help your company to evaluate Microsoft Windows 7 to verify application compatibility and to determine its speed and reliability operating in your environment. Progent can also show you how to estimate the potential business advantages of adopting Microsoft Windows 7. If you decide that Windows 7 fits your business strategy, Progent can help you to plan and execute a non-disruptive migration to Microsoft Windows 7 from a previous version of Windows.

Migration Consulting Support for SharePoint 2013
Progent has been delivering SharePoint support since the first SharePoint product was released over a decade ago, and Progent has the scope of IT know-how to assist businesses of any size to plan and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that bring substantial business value to your IT investment. Progent's Microsoft Gold-certified consultants can help your company to assess the business advantages of migrating to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from another collaboration solution; decide whether an on-premises, online or hybrid deployment is most sensible for your company; and pick the right edition of SharePoint 2013 for your purposes. Progent offers full project management support or can assist in individual tasks associated with your SharePoint 2013 migration.

Juniper Consulting and Support
Progent's Juniper Networks-authorized network engineers can assist your company to design and implement Juniper Firewall/VPN platforms, optimize and troubleshoot your network infrastructure, and upgrade efficiently from outdated equipment to current releases. Progent's Junos OS engineers can provide support for Juniper's premiere network operating system to help you to streamline the administration and improve the protection of your Juniper Networks VPN devices, firewalls, and switches. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software productss and can help you manage environments that include a mix of Juniper's OS platforms.

Network Consulting for Local Governments
Progent has a long background delivering a broad range of remote network consulting and emergency troubleshooting services to local governments and school districts throughout the U.S. Progent is one of the pioneers in delivering expert online network support and has delivered IT support to organizations in all 50 states. Progent's online network support for local governments saves travel expenses and resolves problems more quickly than onsite support.

Progent's Consulting, Development and Training Services for Office Excel and Office 365 Excel
Progent's certified Office Excel and Office 365 Excel application consultants offer a wide range of remote services to assist your organization to design, program, pilot test, deploy, administer, and troubleshoot business applications based on any release of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can help you to upgrade your existing Excel solutions to the newest releases of Excel, integrate Excel with Apple iOS and Android mobile devices, and identify and fix compatibility issues between various releases of Excel. Progent offers as-needed support to clients looking for a quick solution to a stubborn issue related to Office Excel and Progent can also provide full project management services for migrating or creating mission-critical application software built on Excel. Progent's affordable online training classes for Excel can be customized to meet the special requirements of individuals or teams.

Microsoft Desktop Virtualization Help
Microsoft's virtual desktop solutions reduce the work required for network managers to set up software programs so that they are standardized across an entire user base, offer the power to control access to critical data, and enable quick deployment of new or updated desktops. With Windows Server 2008 R2, the Terminal Services utility has been enhanced and named Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure (VDI) that powers RDS streamlines desktop connectivity, enhances responsiveness, strengthens data security, centralizes administration, and provides an almost transparent user experience. Progent's Windows Server 2008 R2 consultants can assist you to evaluate the business benefits of Microsoft's virtual desktop technologies, configure test and production environments, improve your system infrastructure to accommodate virtual clients efficiently, assess and remediate security problems, and educate your IT managers to utilize best practices to gain a fast ROI from client virtualization.

MS Project Server Expertise
Progent's certified Microsoft Project Server experts offer advanced online and on-premise support services for Project Server as well as for Microsoft products that work in conjunction with Project Server. Consulting services offered by Progent include Microsoft Project Professional and Project Web App planning and support, SharePoint 2013 planning and deployment, Microsoft SQL Server installation, Microsoft Exchange 2016 migration, Exchange Server 2013 consulting, Exchange Server 2010 management,Excel and Office 365 Excel application support, and PowerPoint and Visio webinar training. Progent offers access to Cisco-certified CCIE network engineers to help you to enhance your infrastructure to support local, branch office, home-based, and mobile workers so they can use Microsoft Project Server to collaborate safely and efficiently. Progent's certified security engineers can assist your IT team to plan and police security policies that safeguard important project data without interfering with the efficient sharing of authorized information.

Windows Server 2008 Hyper-V Virtual Server Consulting
Progent's certified Hyper-V engineers can assist you to analyze the possible benefits of Hyper-V-powered virtualization for your company, conduct test implementations to validate Hyper-V's operation with your production software, evaluate your network and server architecture for optimal operation with virtual server solutions, help you in migrating to Microsoft Windows Server 2008 R2 or transitioning to Windows Server 2012 R2 and setting up Windows Hyper-V, train your IT personnel to monitor and administer Hyper-V, offer world-class consulting help for enhancing the protection of your virtual machines, establish and validate business continuity processes that optimize system uptime, and deliver continuing consulting and technical support including affordable online troubleshooting and comprehensive Help Desk services.

Security Vulnerability Evaluation for Small Business Networks
Progent offers two low-cost service packages designed to allow small businesses to receive a professional network security assessment from a certified security engineer. With Progent's External Network Security Inventory Scan, a security expert runs a comprehensive test of your network from beyond your firewall to uncover potential weaknesses in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Scan, a certified security professional executes a network scan from an authorized computer inside your company firewall to uncover vulnerabilities to inside threats. The two security inventory services are configured and run from a secured external site.

Voice over IP and Unified Communications Design and Consulting Services
Progent offers remote or on-premise help from a certified CCIE Collaboration consultant to assist your business to design, install, administer and troubleshoot converged communications networks that incorporate Cisco Unified Communication products in an in-house, distributed, or hybrid environment. Progent's Cisco-certified Unified Communications consultants have in-depth backgrounds with Cisco Unified Communications Manager and Cisco CallManager, IP voice and video phones and other endpoints, UC applications like Jabber and WebEx Meeting Center, Cisco's teleconferencing technologies, and collaboration gatekeepers.

After-hours Remote Technical Support
Progent's affordable after-hours online support program offers clients 24x7 access to online technical support from Progent's TRC. Support services offered outside regular business hours include resolving problems with Microsoft server products, MS Windows desktop support, help with Microsoft Office programs, network and system backup and restore, and fundamental routing and switching help for Cisco technology.

Mac Consulting Services
Progent's support professionals for Apple Mac OS X technology can provide Mac OS X users an assortment of technical services such as desktop support, assistance with Mac OS X applications, security and connectivity consulting, incorporation with Microsoft-based networks, and custom education. For small business systems based exclusively on Mac OS X or for environments utilizing a combination of Apple Mac, Linux, and Windows powered servers and desktops, Progent has the experience and depth to deal with the challenge of designing, configuring and managing a network infrastructure that is reliable, safe, efficient, and aligned with your business needs.

One-stop Shopping for Comprehensive Network Consulting Services
Progent can be a single source for the majority of IT support requirements for small businesses. While focused on supporting solutions from Microsoft and Cisco, Progent consultants frequently install, configure, and maintain technologies from leading hardware and software vendors including Check Point Software, WatchGuard, and SonicWALL. Progent also offers support for Mac OS X and Apple IOS technology, Linux consulting, Citrix Systems consulting, and Juniper/NetScreen expertise.

Contact a Progent Network Consultant
To see how you can access a Progent computer consultant for online or onsite assistance in , phone 1-800-993-9400 or go to Remote Computer Support.

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