For office network systems located anywhere in the state of Minnesota, Progent's Microsoft and Cisco qualified technical team members can provide remote phone support and troubleshooting to resolve your computer network problems fast and affordably. Progent has developed world-class expertise, software utilities, and support knowledge bases to identify and repair computer network problems while avoiding the cost and delays associated with in-person technical service dispatches.

If your Minnesota small business is situated beyond the larger metro areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your local computer support options may be limited in technical expertise, or not available during urgent situations. This results in a network that is unstable or causing efficiency loss due to technical issues continuing for too long. Progentís staff of network consultants average more than twelve years of real-world IT industry experience, in the trenches of computer network support, performing a wide variety of technical projects for a varied range of clients. This means you obtain not just the technical know how needed for the task, but a consultant with proven methods for applying those skills to assist with excellent network solutions.

Full Range of Security Services
Progent's CISA, GIAC, and CISSP certified security experts can help you to perform complete security assessments, recover quickly from virus attacks, set up firewalls, configure safe techniques for off-site and mobile connectivity, deploy advanced software for defense against viruses, spam, and directory harvest attacks, and develop a company-wide security strategy built around round-the-clock automated network monitoring.

Live Online Training for Desktop Apps
Progent offers online education for an array of desktop programs and environments such as Excel, Word, PowerPoint, Outlook, Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8. Webinar-based training provides the advantages of conventional in-person sessions, including immediate interaction between clients and trainers, but eliminates the costs of travel and the hassle of trying to accommodate the schedules of multiple students.

Easy Payment via Credit Card
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment alternatives for emergency technical help include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net 15 payment terms are available for regular business accounts.

Eliminate Dependence on an Individual Freelance Consultant
By creating a partnership with a full-service IT consulting and support firm such as Progent rather than with an individual freelance consultant, you are assured fast availability of experienced professionals whenever you need them. You no longer have to be concerned that illness, training, time off, or conflicting jobs with other clients will leave you with no support during an emergency.

Citrix Desktop Virtualization Engineering Support
Desktop and application virtualization platforms from Citrix permit fast set up of new client computers, fast publication of current applications, streamlined desktop image management, quick restoration after desktop hardware failure or loss, reduced initial cost and extended useful life for desktop computers, predictable performance, centralized control and enforcement of security policies, and the ability to keep sensitive business data from leaving the data center. Progent's Citrix XenDesktop engineers and Citrix XenApp experts can help you to assess, pilot, install, manage, and troubleshoot Citrix virtual Windows desktop and application products and can help you manage and support other virtualization solutions from Citrix by offering XenServer expertise and Citrix Essentials for Hyper-V support.

Mac Support Services
Progent's support professionals for Apple Mac technology can provide Apple Mac users an assortment of technical services such as desktop support, assistance with Apple Macintosh applications, security and connectivity consulting, co-existence with Microsoft-based networks, and one-on-one training. For small business systems based exclusively on Mac OS X or for environments incorporating a combination of Mac, Linux, and Microsoft powered servers and desktops, Progent has the background and depth to deal with the challenge of designing, configuring and maintaining a network system that is stable, secure, fast, and supportive of your business goals.

Fast and Affordable Online Consulting and Support Throughout the U.S.
Progent has delivered online or onsite IT consulting help to companies in every state in the U.S. Many of these clients have expressed their high regard for Progent through testimonials to the high quality of Progent's service personnel. Take a look at Progent's customer testimonials to see what people have said about the high level of Progent's network support services

SQL Server Application Development
Progent's Microsoft-certified SQL Server application developers can help with each aspect of building and maintaining SQL Server database applications. Progent follows industry best practices using Microsoft's MSF Framework to create extensible, easy-to-manage custom software applications and to finish software projects on time and on budget. Development expertise offered by Progent for Microsoft SQL Server applications includes functional specs, logical and physical modeling, ETL development, data integrity, T-SQL coding, software installation, storage management, performance optimization, backup and restoration, partitioning, replication, security and compliance, and disaster recovery/business continuity planning.

Microsoft Exchange Server 2013 Upgrade Services
Progent can provide expert Microsoft Exchange Server 2013 migration support services including risk/benefit analysis, end-to-end project management, site readiness preparation, specification of all new software and equipment required, setting up your Active Directory forest and domains to work with your Exchange Server 2013 environment, configuring DAGS that deliver maximum availability to your mailbox servers, pilot verification at a customer's location or at Progent's testing facility, setting up transitional coexistence between Exchange 2013 and previous editions of Exchange Server, implementation of the production system, decommissioning the previous servers, and training for client's IT staff and end users.

Cisco PIX and ASA Firewall Support Services
Progentís Cisco CCIE-certified security engineers offer expert Cisco PIX Firewall and ASA Firewall consulting support including infrastructure design, configuration, and support of Cisco firewall technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and application policy enforcement, mutlivector attack protection, and secure access services. Ranging from economical, easy-to-install desktop devices for small and home offices to scalable enterprise-level appliances, Cisco PIX Firewall and ASA Firewalls provide advanced protection, performance, and high reliability for network environments of all sizes. PIX and ASA Firewalls are based on a proven, specially designed operating system, minimizing common OS-specific security vulnerabilities.

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