For business networks located within the state of Minnesota, Progent's Microsoft certified technical team members can deliver online assistance and remote troubleshooting to fix your computer network problems fast and cost effectively. Progent has acquired enterprise-class expertise, sophisticated tools, and support knowledge bases to identify and repair computer network problems while avoiding the high cost and delays associated with on-site service calls.

If your Minnesota small business is situated outside of the larger metropolitan areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your local network systems support options may be limited in skills, or not available during a crisis. This results in a computer network that is unstable or causing wasted time due to technical issues going unresolved for too long. Progentís group of expert network consultants average more than twelve years of real-world industry experience, in the trenches of network support, performing a broad variety of technical tasks for a broad range of clients. This means you get not only the technical know how needed for the job, but a professional with proven methods for applying that expertise to deliver excellent network solutions.

Wi-Fi Site Survey
Progentís Wireless Site Survey makes it easy to design and install a Wi-Fi wireless network adapted to your facilities, offering your business a wireless solution that delivers the coverage, speed, capacity, QoS, data protection, and roaming ability your business needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more comprehensive on-premises service. Progentís on-premises survey includes onsite walkthroughs, spectrum and data protection audits of your current WLAN, evaluation of your site's floor plans, testing for radio frequency contention, RF propagation modeling, selection of optimum locations for customer-requested WAPs including Aironet access points, Cisco Meraki cloud-managed APs and Apple AirPort devices, and a comprehensive report describing a new wireless network.

World-class Cisco Help from Experienced CCIE-certified Consultants
Progentís elite group of Cisco certified CCIE consultants have been awarded an accreditation reserved for only the most accomplished specialists for planning, configuring, installing, and troubleshooting a diverse range of Cisco network and interconnectivity solutions. There are only about seven thousand CCIEís worldwide, and attaining this distinction involves comprehensive proof of networking skills through written examinations and hands-on testing to make sure that CCIEís can apply theory to real-world problems. CCIEís have a foundational knowledge of root networking concepts and protocols that allow for quickly creating multi-vendor solutions.

NetApp SAN Storage Solutions
Progent can provide enterprise clients online or on-premises NetApp SAN consulting support for NetApp's entire portfolio of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN storage technology supported by Progent include system architecture, cloud deployment, virtualization, migrations, transparent patching, system management, security and compliance, high availability, and troubleshooting. Progent offers Level 3 support to assist you to take care of issues with NetApp SAN deployments quickly and affordably following industry best practices.

Progent's Online Consulting, Programming and Training Services for Office Excel and Office 365 Excel
Progent's certified Excel and Office 365 Excel application consultants can provide a broad variety of remote support services to assist you to design, program, test, deploy, administer, and debug business applications powered by any release of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can help you to upgrade your current Excel solutions to the latest releases of Excel, integrate Excel with iOS and Android mobile devices, and fix compatibility issues between various versions of Excel. Progent offers on-demand support to clients who need a quick solution to a specific issue related to Office Excel and Progent also offers full project management support for migrating or creating line-of-business applications built on Office Excel. Progent's affordable online training for Excel can be custom tailored to meet the needs of individuals or teams.

Progent is a Microsoft Gold Certified Partner
Progent has been authorized by Microsoft as a Gold Certified Partner, a qualification given exclusively to the highest tier of organizations that operate closely with Microsoft, have proven their IT skills, and have confirmed client references. Gold Certified Partners are required to maintain large staffs of Information Technology experts who have undertaken extensive proficiency testing. Gold Partners are provided access to exclusive support and training opportunities from Microsoft and early access to beta software for training and piloting purposes.

Eliminate Reliance on Freelance Consultants
By creating a relationship with a full-service network support firm like Progent rather than with an individual freelance consultant, you are ensured fast availability of capable experts when you require them. You do not have to worry that sickness, classes, time off, or conflicting jobs with different clients will leave you with no support when you have a crisis.

Help with Choosing an ISP and an Internet Service Plan
Progent can provide the cost-effective support of remote Internet connectivity experts to assist your company to assess or update your Internet services so your Internet access solution matches your business needs. Support services provided by Progent's engineers include evaluation of your existing bandwidth use, carrier and service plan comparison and selection, network provisioning, and managing a smooth switchover to a different carrier and/or service arrangement. Network provisioning can include optimizing current routers and switches and configuring new ones, setting up firewalls, and upgrading dependable Border Gateway Protocol configurations. Progent's ISP, telecommunication carrier and collocation vendor experience includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Easy Payment Options
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment options for emergency technical help include VISA, MasterCard, American Express, and Discover. Monthly billing and Net 15 payment terms are available for established accounts.

Broad and In-depth Experience with Office Networking
Progentís team of more than 80 computer network consultants means clients benefit from the leverage of over a thousand years of combined experience and collective information to fix the most vexing system issues. Progentís certified network consultants possess the knowledge and experience to identify fixes fast and deliver them affordably.

One-stop Shopping for Comprehensive Computer Network Support Services
Progent can be a single source for most network support requirements for small businesses. While focused on supporting solutions from Microsoft and Cisco, Progent engineers frequently install, configure, and maintain technologies from leading hardware and software companies such as Check Point Software, WatchGuard, and SonicWALL. Progent also provides support for Apple OS X and Apple IOS technology, Linux consulting, Citrix consulting, and Juniper integration.

Progent's Integration and Troubleshooting Services for SQL Server 2014
Microsoft SQL Server 2014 incorporates significant improvements in key areas including performance, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that operates seamlessly across all types of applications including Online Transaction Processing, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises consulting services such as planning, configuration, management, remediation, and application development services to help organizations of any size to achieve fast return from their SQL Server 2014 investment. If your organization is already using Microsoft SQL Server 2014, Progent can assist you to perform an efficient migration to SQL Server 2016.

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was founded in 1999 to validate the skill of computer security professionals. GIAC certifications are recognized by businesses and government organizations around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer support for all of the network security services covered within the GIAC accreditation including evaluating network vulnerability, security incident handling, intrusion detection, web application security and security information and event management (SIEM) solutions for compliance with government requirements for reporting security events.

Progent's Integration Support for Microsoft Windows 2012 R2 Server Essentials
Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level OS that enables small organizations to transition from the traditional physical in-house datacenter to the new hybrid computing model that combines local and virtualized cloud-hosted software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consulting experts can provide budget-friendly online consulting and technical support services for Microsoft Windows Server Essentials. Progent can help you to determine the potential productivity and cost benefits of moving to Windows Server Essentials and adopting a hybrid local/cloud-based model for your computing ecosystem. Progent offers full-service project management to help you plan and carry out a smooth migration to Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. (Learn about Progent's Office 365 integration solutions with on-premises installations of Exchange and Azure planning and integration consulting services.) Progent can also provide continuing consulting help, technical support, and customized training.

Talk to a Progent Computer Support Expert
To find out how to access a Progent network support expert for remote or onsite assistance in , phone 1-800-993-9400 or visit Remote Computer Help.

© 2002- 2018 Progent Corporation. All rights reserved.