For small company networks located in the state of Minnesota, Progent's Microsoft and Cisco authorized technicians can deliver remote phone help and troubleshooting to fix your network systems troubles quickly and affordably. Progent has acquired enterprise-level expertise, advanced software utilities, and support knowledge bases to troubleshoot and fix network problems while avoiding the high cost and time delays normally associated with on-site service calls.

If your Minnesota small business is situated outside of the larger metro areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your local computer network support options may be limited in skills, or unavailable during a crisis. This can result in a network that is unpredictable or causing wasted time due to technical problems continuing for too long. Progentís team of field proven network engineers average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a large variety of technical projects for a extensive range of customers. This means you get not just the technical skills needed for the task, but a consultant with proven methods for applying those skills to provide efficient network solutions.

Immediate Support for Urgent Problems
With Progentís urgent online network troubleshooting services, you can get immediate help for issues that are causing network disruption. Remote help does away with the long wait and higher cost associated with on-site network service. For day-to-day network administration work, Progentís online support engineers can finish most jobs within a few minutes of receiving a request, rather than requiring your company to live with a problem for up to a day for on-site support to arrive.

Progent is a Microsoft Gold Certified Partner
Progent has been authorized by Microsoft as a Gold Certified Partner, a qualification awarded exclusively to the highest tier of organizations that operate closely with Microsoft, have proven their technical expertise, and have confirmed client references. Microsoft Gold Partners are required to maintain large staffs of Information Technology professionals who have undergone comprehensive proficiency testing. Microsoft Gold Certified Partners are provided access to special support and training opportunities from Microsoft and early access to beta software for training and evaluation purposes.

Windows 8.1 Integration Support
Progent's Microsoft-certified Windows 8.1 experts can deliver a variety of network consulting services to assist organizations of all sizes to deploy, administer, and support networks that incorporate workstations, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. For larger organizations, Progent's senior project management consultants can assist to create test environments to evaluate Microsoft Windows 8.1 and develop and manage Windows 8.1 migration projects based on proven methodologies. Progent's consultants can also provide Windows 10 migration assistance.

IT Consulting for Local Governments and School Districts
Progent has a long background delivering a full-spectrum of remote network consulting and urgent repair services to local governments and schools across the United States. Progent is one of the pioneers in delivering advanced remote network consulting and has delivered IT solutions to organizations in all 50 states. Progent's remote computer support for local governments saves travel costs and solves issues faster than onsite service calls.

High-level Project Management Consultants
For enterprise clients in need of advanced project management support, Progent offers access to senior information technology professionals with years of background in IT management, program development, and process design for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers offer project management skills to assist businesses to adhere to best practices to ensure that strategic projects are successfully completed on time and within budget.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX consultant to help your organization plan, configure, manage and repair VMware vSphere-based virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid cloud deployments. Progent's VMware vSphere consultants can provide advanced knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent offers in-depth understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud tools for administering private and hybrid cloud solutions that provide high availability, data security, and disaster recovery.

Convenient Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment alternatives for urgent network help include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net terms are available for regular business accounts.

Microsoft Dynamics NAV Consulting
The latest release of Microsoft Dynamics NAV includes several new features such as specialized Role Centers, improved management information and reporting options, and advanced workflow management. Progent's Dynamics NAV ERP professionals offer custom programming, configuration and debugging services to help you to take advantage of MS Dynamics NAV. Progentís engineers can show you how to integrate MS Dynamics NAV to additional services and applications. In addition, Progent can assist you to create and analyze data warehouses so you can enhance your knowledge of your operations, attract more customers, refine your marketing campaigns, and form successful partnerships.

Planning Help for Microsoft Windows 10
Progent's Microsoft-certified Windows 10 planning and migration experts can assist organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an older version of Windows. Remote and onsite assessment and upgrade support for Windows 10 provided by Progent's experts include ROI analysis, project management, compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid solutions, mobile management, telecommuter access, security and compliance, automated deployment and management, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for IT support staff and users, and ongoing Call Center support services.

After-hours Remote Support
Progent's low-priced extended hours online support program offers clients 24x7 availability of remote support from Progent's Technical Response Center. Support services offered beyond regular business hours include resolving issues with Microsoft-based servers, MS Windows desktop support, assistance with Microsoft Office applications, network and system backup and restore, and basic routing and switching help for Cisco networking products.

Configuration Support for Lync 2013
Lync Server 2013 enables organizations of any size to build a centrally managed and protected communications ecosystem that supports a BYOD computing model with instant messaging (IM). instant messaging, presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP and PSTN telephony enabled for a broad assortment of desktop and handheld endpoints. Progent's certified Lync Server 2013 experts can help your company to evaluate the advantages of Lync Server 2013, create an in-house, cloud-resident (with Lync Online) or hybrid topology suitable for your current and long-term goals, deploy Lync 2013 in a way that expedites your return on investment, and deliver custom online and onsite training to your IT team and end users. Progent has expertise in critical components of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync Server 2013 with key Microsoft Office and Office 365 apps such as Outlook, Word and PowerPoint. If you are currently running Lync, Progent's Skype for Business experts can assist you to design and implement out an efficient migration to Skype for Business.

Comprehensive Support Services for Systems at Colocation Data Centers
There are hundreds of enterprise-grade colocation centers in the San Francisco Bay Area and major metropolitan areas across the United States, and Progent's Internet data center consulting professionals can improve your systemís reliability and performance by helping you choose a colo site that addresses the specific requirements of your enterprise including geographic proximity, size, connectivity, affordability, and extra additional features and services. Progentís colocation center IT services are designed for companies with hardware located at colocation hosting facilities and in need of timely on-site assistance at the colo facility plus remote support from Microsoft and Cisco certified professionals. Progent offers a selection of colo center consulting services including network topology analysis, Windows and Linux server integration and support, troubleshooting for server and telecommunications networking, development and installation of high availability systems, architecting and implementing layered security structures, firewall configuration and support, configuring load balancing environments, and creating fault tolerant server and storage cluster configurations.

Progent's Online Consulting and Training Support for Microsoft Office Desktop and Office 365
Progent's certified Office and Office 365 experts can assist companies of any size to incorporate Office desktop and Office 365 apps such as Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and Publisher into a seamless productivity solution that provides fast ROI and enables better business outcomes. Progent can help your company to integrate Microsoft Office or Office 365 applications with each other and with additional key Microsoft platforms such as SharePoint, Exchange Server and Microsoft SQL Server. Progent's consultants can also help you fix compatibility problems between various releases of Microsoft Office desktop and offers customized online Microsoft Office and Office 365 training to individuals and teams.

Microsoft Exchange 2013 Upgrade Support
Progent offers expert Exchange Server 2013 migration consulting services including risk/benefit evaluation, outsourced or co-sourced project management services, site prep, cost estimates of new software and hardware required, setting up your Active Directory forest and domains to work with your Exchange 2013 solution, configuring DAGS that deliver maximum availability to your Exchange mailboxes, system verification at a customer's location or at Progent's test lab, setting up transitional coexistence between Exchange 2013 and older editions of Exchange, installation of the production system, deactivating the previous servers, and webinar training for client's IT group and end users.

Design and Deployment Support for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified wireless consultants can help you to upgrade to Aironet access points and Cisco Wi-Fi controllers that comply with the new 802.11ac Wi-Fi standard, making it possible to get three times the speed for your Wi-Fi LAN while expanding the coverage area.

Talk to a Progent Network Consultant
To learn how you can contact a Progent network consultant for online or onsite expertise in , phone 1-800-993-9400 or go to Online Computer Support.

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