For small business computer networks located in the state of Minnesota, Progent's Microsoft qualified consultants can deliver remote phone support and troubleshooting to resolve your network systems problems quickly and affordably. Progent has acquired enterprise-grade skills, advanced software tools, and support databases to diagnose and repair IT problems without the cost and time delays normally associated with in-person technical service visits.

If your Minnesota small business is located beyond the larger metro areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your nearby computer support options may be limited in skills, or not available during a crisis. This can result in a network that is unusable or causing wasted time due to technical issues going unresolved for too long. Progent’s staff of network engineers average more than 12 years of real-world IT industry experience, in the trenches of IT support, performing a wide range of technical tasks for a varied range of clients. This means you obtain not just the technical competency needed for the job, but a consultant with demonstrated methods for applying those skills to assist with affordable network solutions.

Application and Datacenter Hosting Services
Progent's Virtual Hosting support offers proven virtual server platforms, a state-of-the-art datacenter facility, plus the technical experience of Progent's Microsoft Gold qualified engineering team to give small businesses a complete IT outsourcing alternative that enhances network dependability and protection, eliminates management overhead, and cuts costs. Under Progent's Virtual Hosting structure, the customer owns the data, the operating systems, and the software applications. Since the environment is virtualized, it can be moved immediately to a different hardware host without time-consuming and risky reinstallation. With Virtual Data Center Hosting, your business is not held captive to a single hosting service.

Eliminate Reliance on an Individual Freelance Consultant
By creating a relationship with a full-service network consulting and support company such as Progent rather than with a freelance consultant, your company is assured fast access to experienced experts whenever you require them. You do not have to worry that illness, training, time off, or conflicting priorities with different customers will cause you to be without help during a crisis.

Progent is a Microsoft Gold Certified Partner
Progent has been authorized by Microsoft as a Gold Certified Partner, a qualification awarded exclusively to the highest class of businesses that work closely with Microsoft, have proven their IT expertise, and have verified customer references. Gold Certified Partners are required to maintain large staffs of Information Technology experts who have undertaken extensive certification testing. Microsoft Gold Partners are provided access to special support and training programs from Microsoft and early exposure to beta software for training and piloting purposes.

In-depth Experience with Microsoft's Popular Server Technology
Progent offers in-depth experience with Microsoft’s popular server platforms and applications. Progent offers Windows Server 2012 configuration, Windows Server 2008 R2 engineering services, Microsoft Windows 2003 technical support, Windows 2K expertise, Microsoft Exchange 2010 Server deployment, Exchange 2007 Server assistance, Microsoft Exchange 2003 support, and Microsoft SQL Server design services.

Full Array of Security Help
Progent's CISM, GIAC, and CISA certified security experts can assist your company to perform complete security evaluations, recover rapidly from attacks, set up firewalls, set up secure mechanisms for off-site and mobile connectivity, deploy advanced software for protection against viruses, spam, and email-borne attacks, and develop a corporate-wide security plan based on round-the-clock automated network monitoring.

Microsoft Desktop Virtualization Consulting
Microsoft's virtual desktop solutions reduce the work required for network administrators to set up software programs so they are consistent throughout an entire user base, provide the ability to manage access to critical information, and allow quick deployment of new or updated desktops. With Windows Server 2008 R2, the Terminal Services utility has been revamped and renamed Remote Desktop Services. Microsoft's new VDI infrastructure behind Remote Desktop Services simplifies desktop connectivity, improves performance, strengthens data security, centralizes management, and provides an almost seamless user environment. Progent's Windows Server 2008 R2 engineers can assist you to assess the business advantages of Microsoft's virtual desktop technologies, set up test and production deployments, improve your network infrastructure to support virtual clients effectively, assess and resolve security problems, and train your network managers to utilize industry best practices to gain a fast ROI from desktop virtualization.

Expert Support for Systems at Colocation Sites
There are hundreds of enterprise-class colocation centers in Northern California and major cities throughout the United States, and Progent's colocation expert consultants can enhance your network's fault tolerance and performance by helping you select a colocation facility that meets the individual needs of your enterprise such as geographic location, size, connectivity, budget, and extra additional features and services. Progent’s data center support services are intended for companies with hardware housed at co-location hosting facilities and in need of on-demand on-premise help at the collocation site as well as online support from Microsoft and Cisco certified experts. Progent provides a selection of colo center consulting services including network architecture evaluation, Windows and Linux server installation and maintenance, tech support for server and telecommunications networking, development and installation of zero-downtime systems, architecting and implementing layered security defenses, firewall configuration and support, configuring load balancing environments, and creating fault tolerant server and storage cluster systems.

Failover Server Clustering Consulting for Microsoft Windows Server and Hyper-V
Progent can provide Microsoft Windows Server 2012 failover cluster migration support, Windows Server 2008 failover cluster support services, and Windows 2003 clustering consulting to enable your IT organization implement clustered server configurations that offer high availability, even for routine maintenance functions. This non-stop capability is feasible because a single server in a cluster can be taken off-line for servicing without impacting clients. Server clustering also frees support staff to install vital security updates during normal working hours without impacting user productivity.

Video Conferencing and Telepresence Consulting Services
Progent can provide the services of an accredited video conferencing and telepresence consultant with expertise integrating technology from the leading video conferencing/telepresence vendors such as Cisco/TANDBERG, Polycom, and LifeSize and can assist your company to design, install, upgrade, or troubleshoot a video conferencing environment that protects your current investment and maximizes the strategic value of your IT network. Progent also offers the expertise of network infrastructure engineers able to assist businesses of all sizes to build and maintain a communications network that provides the performance, reliability, security, and expandability required to support your video conferencing/telepresence solution.

Microsoft Dynamics GP Support
Progent can provide a Dynamics GP (formerly Great Plains) support professional to help you to maintain and improve your MS Dynamics GP-based management information solution. Progent can also help you to architect and deploy a smooth Microsoft Dynamics GP migration from an older accounting package so that you preserve your historical data, improve your security, extend your reporting and management analytics, leverage Microsoft Office support, and minimize network disruption by architecting and adhering to an efficient upgrade strategy.

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