For business network systems located throughout the state ofMinnesota, Progent's Microsoft and Cisco qualified technical team members can deliver online assistance and remote troubleshooting to fix your network issues quickly and cost effectively. Progent has acquired world-class skills, sophisticated utilities, and support databases to troubleshoot and fix computer network problems while avoiding the high cost and delays normally associated with onsite technical service visits.
If yourMinnesotaorganization is located outside of the larger metro areas such asMinneapolis, St. Paul, Rochester, Duluth, or Bloomington, your nearby network support choices may be limited in expertise, or unavailable during an emergency. This results in a computer network that is unusable or causing productivity loss due to technical problems continuing for too long. Progentís staff of expert network professionals average more than 10 years of real-world computer industry experience, in the trenches of network support, performing a large variety of technical tasks for a broad range of clients. This means you get not only the technical know how needed for the task, but a professional with field proven methods for applying that expertise to assist with cost effective network solutions.
Consulting and Troubleshooting Expertise for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager consultants can assist businesses of all sizes to follow leading practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and library resources; plan, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your company to migrate from an earlier release of System Center Virtual Machine Manager or from another virtualization management system, and Progent can show you how you to enhance and repair your current SCVMM environment to make sure you get the highest possible business value. Progent can also provide SCVMM 2016 migration consulting to help your organization to plan and carry out an efficient upgrade from SCVMM 2012 to SCVMM 2016 in order to benefit from new security features, high availability VMM storage fabric, and other enhancements.
Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a phone interview with a Progent backup/recovery consultant. The fact-finding interview is intended to assess your organization's preparedness either to stop or recover rapidly from a ransomware incident. Progent will consult with you directly to collect information concerning your existing antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow industry best practices to create a cost-effective AV and backup/recovery environment that meets your company's needs. For additional information, visit The ProSight Ransomware Preparedness Report Service.
Network Support for Small Governments and School Districts
Progent has a long background providing a full-spectrum of online IT support and emergency repair services to local governments and schools throughout the United States. Progent is one of the pioneers in delivering advanced remote IT consulting and has provided IT solutions to organizations in all 50 states. Progent's online computer support for local governments eliminates travel costs and resolves issues faster than on-premises support.
Part-time Chief Information Officer Support Services
Progent can provide companies with an IT management expert who can act as a part-time Chief Information Officer. This veteran technology officer can provide long-term direction to help you to deploy sensible technology to enhance business processes so they match more closely with your business objectives. Your company can develop and install a well thought out IT strategy without incurring the cost of a full-time Chief Information Officer. Key services Progent's part-time Chief Information Officer can carry out include growth strategies, rationalizing IT budgets, building models for TCO, optimizing business processes, reviewing contracts with vendors, defining security policies, business impact analysis, automating network management, patch control, IT asset documentation control, and disaster recovery/business continuity planning.
Fortinet FortiGate NGFW Firewall Consultants
Fortinet FortiGate next-generation firewalls are leaders in offering best-in-class throughput for SSL inspection. Progent's Fortinet FortiGate firewall consultants can assist your business to integrate your Fortinet security appliances to protect your IT assets at the network edge, within the data center, at branch locations, and in the cloud. To find out more, refer to Fortinet FortiGate firewall experts.
Eliminate Reliance on Freelance Consultants
By building a partnership with a full-service network consulting and support firm like Progent rather than with an individual freelance consultant, you are ensured fast availability of capable professionals whenever you require them. You do not have to worry that sickness, classes, vacations, or conflicting priorities with different customers will cause you to be with no support when you have a crisis.
Amazon Web Services (AWS) Planning and Integration Consulting Services
Progent's Amazon AWS cloud planning and integration experts offer cost-effective online consulting to help companies to integrate Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Amazon Glacier for low-cost archival storage. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, readiness assessment, system design and review, testing, configuration, administration, performance optimization, software license management, disaster recovery solutions, and security and compliance. Progent can provide advanced expertise with firewalls and VPN technology and can help you create cloud-based or hybrid ecosystems that efficiently integrate Amazon AWS services. Progent can provide occasional expertise or Progent can provide project management outsourcing or co-sourcing to help you move efficiently to the Amazon AWS cloud.
Planning and Configuration Consulting for Cisco's Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified wireless consultants can provide Cisco Aironet wireless access point configuration support and Cisco Wi-Fi controller consulting to help you benefit from the IEEE 802.11ac Wave 2 WiFi standard to get three times the speed for your wireless network while extending the area covered.
Barracuda Backup On-premises and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup/restore service for small and mid-size organizations. A Barracuda Backup deployment can include a purpose-built hardware storage device built by Barracuda or a software-based appliance with comparable features but which uses your existing storage infrastructure. Barracuda Backup safeguards vital business data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to assist your business to design, integrate, operate and troubleshoot a backup and disaster recovery solution built on Barracuda technology. For additional information, go to Barracuda Backup and disaster recovery consultants.
ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth security for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP provides firewall protection, intrusion alerts, device management, and web filtering via leading-edge tools incorporated within a single agent accessible from a unified console. Progent's security and virtualization consultants can help you to plan and implement a ProSight ESP deployment that meets your company's unique requirements and that helps you achieve and demonstrate compliance with government and industry information protection regulations. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate action. Progent can also assist you to set up and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.
Expert Wireless Consulting and Support Services
Progent's wireless solutions consultants have broad expertise in the implementation and maintenance of wireless information technology and can help you to design, deploy, administer and troubleshoot wireless ecosystems that are secure, robust, scalable, easy to manage and use, able to support your vital workloads, and transparently incorporated into hybrid cloud environments. Remote and on-premises support offered by Progent cover a selection of wireless solutions such as smartphone and tablet integration, Wi-Fi network design and installation, wireless site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless integration.
Stealth Penetration Testing
Stealth intrusion checking is an important part of any overall IT system security plan. Progentís security experts can run extensive stealth intrusion security checks without the awareness of your organization's in-house network support staff. Stealth penetration testing uncovers whether current security defense tools such as intrusion detection alerts and event history analysis are properly configured and consistently monitored.
Help Desk Co-management Services
Progentís shared Help Desk services make it possible for your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progentís shared Help Desk service is an advanced service desk solution based on the leading PSA platform for handling end-user service requests, ticketing, ownership, progress tracking, and metrics. To learn more, see Progentís shared Help Desk services.
Talk to a Progent Computer Consultant
To learn how to access a Progent network support expert for online or onsite assistance, phone 1-800-993-9400 or go to Online Computer Support.