For small company network systems located within the state of Minnesota, Progent's Microsoft certified engineers can deliver phone assistance and troubleshooting to repair your network problems quickly and affordably. Progent has developed top-notch skills, advanced software tools, and support knowledge bases to identify and resolve IT problems without the cost and time delays normally associated with onsite service visits.

If your Minnesota small business is located beyond the larger urban areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your local computer support options may be limited in skills, or not available during an emergency. This results in a office network that is unstable or causing productivity loss due to technical problems continuing for too long. Progentís staff of seasoned network engineers average more than 10 years of real-world industry experience, in the trenches of network systems support, performing a large range of technical tasks for a varied range of customers. This means you get not just the technical competency needed for the task, but a consultant with proven methods for applying that expertise to provide efficient network solutions.

Progent's Consulting and Development Support for Microsoft SQL Server 2016
SQL Server 2016 introduces major enhancements in speed, scale, security and compliance, uptime, mobile computing support, and integrated analytics and reporting. Innovations include PolyBase for processing relational and non-relational files in one appliance for big data applications, Hadoop integration, Row-level Security, Mobile Report Publisher, and centralized management of local and cloud-based operations and services. Progent's Microsoft Gold-certified SQL Server 2016 consultants can provide online and onsite expertise to assist businesses of any size to design, implement, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer affordable online assistance to help your business to design, deploy, and troubleshoot any aspect of your iOS and Windows integration solution and is available for short-term tasks to help you get past occasional technical bottlenecks or long-term engagements to help you finish large-scale initiatives on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you build or maintain a resilient, protected and efficient network infrastructure that is best suited to your mode of computing. Progent can also provide online or on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a safe, team-oriented environment that maximizes the strategic value of your information system.

Design and Deployment Consulting for Cisco's Meraki Indoor and Outdoor Wireless APs
Progent's Cisco Meraki Wi-Fi AP experts provide online and on-premises support to assist organizations of all sizes to plan, install, maintain, upgrade or debug Wi-Fi networks that utilize Cisco Meraki cloud-managed APs. Progent can help your business to set up and manage Meraki-based wireless networks for sites that range from a telecommuter's home or a branch office to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products such as Catalyst, Nexus and Meraki switches, routers and ASA firewalls to build a seamless network infrastructure that provides the same access, performance, security compliance, manageability and uptime for wired and Wi-Fi users regardless of their mobility or computing device. (See Meraki switches integration.)

Simple Engagement and Pricing Structure
Progent makes it easy to be a client. Progent requests no complicated contracts, no minimum commitments, no retainer fees, and no minimum support time for services delivered during normal working hours. All support time is fully documented and billed to the precise number of minutes used. By-the-minute invoicing avoids scenarios where customers pay big dollars for quick repairs. You are billed only for the support you are provided.

Progent's Consulting, Programming and Training Services for Office Excel and Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a broad range of online services to assist you to design, program, test, install, manage, and debug business applications powered by any release of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can help your business to migrate your current Excel applications to the latest versions of Excel, integrate Excel with iOS and Google Android smart phones and tablets, and fix compatibility problems between different releases of Excel. Progent offers on-demand help to clients looking for a quick solution to a stubborn issue associated with Office Excel and Progent also offers full project management support for migrating or creating mission-critical applications based on Office Excel. Progent's cost-effective online training classes for Excel can be custom tailored to address the special requirements of individuals or teams.

Live Online Seminars for Desktop Applications
Progent offers online training for an array of desktop applications and operating systems including Office and Office 365 Excel, Word, Access, Outlook, Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and Windows 8. Webinar-based education provides the benefits of conventional in-person sessions, such as instant communication between clients and teachers, but eliminates the costs of travel and the hassle of trying to accommodate the schedules of multiple workers.

NetApp SAN Storage Solutions
Progent offers enterprise customers online or on-premises NetApp SAN consulting services for NetApp's complete portfolio of SAN products including Data ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVauly incremental backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN storage technology supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, transparent patching, system management, information assurance, disaster recovery, and troubleshooting. Progent offers Tier 3 support to assist you to take care of problems with NetApp SAN storage environments quickly and affordably following best practices.

Oracle Administration Support and Software Programming
Progent offers help from an Oracle expert for Oracle database administration expertise or an Oracle software programmer for building database business applications. Progent's Oracle database administrators can help your business to simplify critical Oracle management activities including database tuning, backup/recovery processes, and database security. Progent's Oracle software programmers can assist your company to design, test, enhance, or migrate Oracle-based applications based on PL/SQL. Progent has skill with SQL Developer, SQL *Plus, and JDeveloper tools and can assist you to optimize current SQL programs using Oracle's SQL Tuning Advisor.

Microsoft Dynamics NAV Consulting
The most recent edition of Microsoft Dynamics NAV ERP includes powerful innovations such as tailored Role Centers, improved BI and reporting capabilities, and advanced workflow management. Progent's Dynamics NAV consulting experts can provide custom programming, integration and troubleshooting support to enable your company to get the most from Microsoft Dynamics NAV. Progentís engineers can assist you to integrate Microsoft Dynamics NAV ERP software to additional systems and programs. Also, Progent can help you to design and analyze databases so you can improve your knowledge of your business, attract more customers, expand your marketing campaigns, and build productive alliances.

Expert Support Services for Systems at Colocation Sites
There are hundreds of enterprise-level data center colocation sites in Northern California and major cities throughout the United States, and Progent's colocation support group can improve your network's fault tolerance and performance by helping you select a colo facility that meets the individual requirements of your enterprise such as geographic proximity, size, connectivity, affordability, and value-added features and services. Progentís data center support services are intended for companies with equipment located at colo hosting facilities and in need of on-demand in-person help at the co-location site as well as remote support from Microsoft and Cisco certified professionals. Progent provides a selection of co-location center consulting services such as system architecture evaluation, Windows and Linux server integration and support, tech support for server and communications networking, design and deployment of non-stop configurations, architecting and implementing layered security defenses, firewall integration and troubleshooting, configuring load balancing environments, and planning high-availability server cluster configurations.

Spam and Virus Filtering and Email Encryption
Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top information security vendors to deliver centralized management and world-class protection for your email traffic. The hybrid architecture of Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and conserves system bandwidth and storage. Email Guard's on-premises gateway device provides a further level of analysis for inbound email. For outbound email, the local gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall.

Exchange Server 2010 Upgrade Support
Progent's Microsoft Gold-certified Exchange Server 2010 engineers can assist your company to evaluate the value of Microsoft Exchange Server 2010 for your business and can assist your IT staff to design and execute an affordable upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2000 that will offer quick ROI by improving your productivity, lowering the expense of hardware and support, simplifying administration, and integrating your key communications technologies.

Management Support for Microsoft Lync Server 2013
Microsoft Lync 2013 allows businesses of any size to build a centrally managed and secure communications environment that supports a Bring-Your-Own-Device computing model with instant messaging (IM). instant messaging, presence, audio/video and web meetings with app sharing, and both IP-based and PSTN telephony enabled for a wide range of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 experts can help you to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-resident (via Lync Online) or hybrid model suitable for your current and long-term plans, deploy Lync Server 2013 in a way that expedites your ROI, and provide live online and on-premises training to your IT team and users. Progent offers in-depth expertise in critical pieces of a Lync 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with key Office and Office 365 apps such as Outlook clients, Excel and PowerPoint. If your organization are currently running Microsoft Lync, Progent's Microsoft Skype for Business Server consultants can help you to design and carry out a smooth migration to Skype for Business.

After-hours Online Support
Progent's low-priced after-hours remote technical support program offers clients 24x7 availability of online support from Progent's TRC. Services offered outside regular business hours include fixing problems with Microsoft servers, Windows desktop support, assistance with MS Office applications, network and system backup/restore, and fundamental routing and switching help for Cisco technology.

Consulting Services for SCOM 2012
Progent's Microsoft Gold-certified SCOM 2012 consultants have over 10 years of background planning, implementing, enhancing and repairing Microsoft SCOM environments and can provide companies of all sizes expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to plan a topology for SCOM 2012 servers that provides the responsiveness and availability required to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent can also help you to import and customize SCOM 2012 management packs according to industry best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or onsite technical support to help you to remediate critical problems detected by SCOM 2012. Progent also offers System Center 2016 Operations Manager (SCOM 2016) expertise to assist your organization to migrate smoothly from SCOM 2012 to SCOM 2016.

Data Backup/Restore Expertise
Progent's backup and restore experts offer consulting support for a wide range of products and technologies that provide solutions for protecting Microsoft Windows, Mac, and Linux/UNIX servers and workstations plus laptops and handhelds. Progent can provide consulting support for all major data protection platforms such as Acronis Backup and Recovery, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Software, Mozy, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent's consultants can help you to install, upgrade, or troubleshoot data backup systems for a variety of environments including local, edge to datacenter, cloud, or a mix.

Get in Touch with a Progent Network Support Expert
To learn how to get in touch with a Progent computer consultant for remote or onsite help in , call 1-800-993-9400 or go to Remote Network Help.

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