For business network systems located anywhere in the state of Minnesota, Progent's Microsoft certified engineers can provide remote phone help and remote troubleshooting to resolve your network problems quickly and cost effectively. Progent has developed enterprise-grade skills, advanced software utilities, and support databases to diagnose and resolve network problems without the high cost and time delays associated with in-person technical service dispatches.
If your Minnesota business is situated beyond the larger metropolitan areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your local computer network support choices may be limited in expertise, or not available during urgent situations. This can result in a office network that is unusable or causing wasted time due to technical problems continuing for too long. Progent’s staff of seasoned network professionals average more than 10 years of real-world industry experience, in the trenches of IT support, performing a extensive range of technical tasks for a varied range of clients. This means you obtain not just the technical expertise needed for the task, but an expert with proven methods for applying those skills to assist with efficient network solutions.
In-depth Experience with Microsoft's Leading Server Software
Progent's staff of IT consulting experts can help large organizations to architect, set up, and support major rollouts of key Microsoft technology by offering support like Active Directory design, Microsoft Exchange Server 2016 migration, Exchange 2013 integration, Exchange Server 2010 troubleshooting, Microsoft SharePoint Server 2013 configuration, Microsoft Skype for Business Server planning and deployment consulting and Microsoft Lync Server 2013 management, plus Microsoft SQL Server 2016 integration and Microsoft SQL Server 2014 programming. Progent has worked with some of the world's biggest organizations to integrate technology based on Microsoft servers and offers branch office technical assistance for enterprises with branch offices in Silicon Valley and the San Francisco Bay Area or larger cities across the U.S.
Full Array of Security Services
Progent's CISM, GIAC, and CISA certified security experts can help your company to perform comprehensive security assessments, recover rapidly from intrusions, configure firewalls, set up secure mechanisms for remote and mobile access, install spam and virus protection and email encryption, and create a company-wide security plan built around 24x7 automated network monitoring. Progent's ProSight family of remote security monitoring and management services includes ProSight Active Security Monitoring (ASM) for ransomware defense and ProSight Enhanced Security Protection for unified endpoint protection.
Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to help evaluate your company's preparedness to block or recover rapidly after a ransomware incident. Progent will consult with you personally to gather information concerning your existing antivirus tools and backup system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to build a cost-effective security and backup environment that aligns with your business requirements. For additional information, refer to The ProSight Ransomware Preparedness Report.
ProSight IT Asset Management for Organizing Network Infrastructure Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and protect information about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be alerted about impending expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as half of time spent searching for vital information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you’re making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Learn more about Progent's ProSight family of managed services for small organizations.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi appliances installed across multiple sites with thousands of access points can be remotely provisioned and administered using Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, tuning, troubleshooting, monitoring, and analytics. Progent offers the skills of seasoned Wi-Fi consultants who can help your organization to determine the value of Ubiquiti’s UniFi technology for your environment and help you to plan, install, administer, and troubleshoot your UniFi solution. To learn more, visit Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration services.
Progent's Integration and Troubleshooting Support for Microsoft SQL Server 2014
Microsoft SQL Server 2014 includes major enhancements in key areas including performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that works transparently across all types of applications including Online Transaction Processing, data warehousing, and business analytics (BI). Progent's Microsoft SQL Server 2014 consulting team can deliver cost-effective remote and on-premises services that include system design, configuration, administration, remediation, and software development services to help organizations of all sizes to realize fast return from their SQL Server 2014 investment. If your organization is currently using Microsoft SQL Server 2014, Progent can assist your company to carry out an efficient transition to SQL Server 2016.
Automated Server Monitoring with Microsoft System Center Operations Manager Operations Manager
Progent provides a selection of Network Support Bundles based on the proactive problem solving capabilities of Operations Manager, a cutting-edge network management software solution that tracks the availability, performance and protection of your IT network and identifies anomalies before they can bring down your network. To give you additional insight about the performance and stability of your system environment, Progent can help you integrate and operate leading network monitoring software powered by the Linux operating system.
Progent's Cloud Integration Services for Microsoft Windows 2012 R2 Server Essentials
Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level platform that enables small businesses to make the move from the older stand-alone in-house datacenter to the new hybrid computing paradigm that combines both local and cloud-based resources. Progent's certified Windows Server Essentials consultants offer budget-friendly remote consulting and troubleshooting for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to determine the potential business benefits of moving to Windows Server Essentials and adopting a hybrid local/cloud-based model for your network environment. Progent can provide full-service project management support so you can design and execute an efficient migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud applications and services. (Find out about Progent's Office 365 Exchange Online integration with on-premises installations of Exchange and Azure integration consulting.) Progent can also provide continuing consulting, troubleshooting, and training.
Response Time of Progent's TRC for Remote IT Support
Progent's Technical Response Center is dedicated to delivering the best quality of online IT support services available for both urgent as well as non-critical issues. For urgent issues that affect multiple workers, crucial personnel, or a mission-critical program, the TRC is set up to respond in one hour or less. For non-critical issues, the TRC will in two hours or less. In all cases, your ticket will be generated quickly and accurately, You will be sent an acknowledgement from the trouble ticket system, and the TRC will get in touch with you regarding every corrected problem to verify you are comfortable with the outcome and ready to close the trouble ticket. Learn more details concerning Progent's Technical Response Center Customer Commitment.
Microsoft Exchange Server 2010 Migration Consulting
Progent's Microsoft-certified Exchange 2010 Server engineers can help you to manage and troubleshoot your current Exchange 2010 deployment or give you access to the expertise of seasoned Microsoft Exchange 2016 professionals and Exchange Online consultants to help you assess the benefits of migrating to a current edition of Microsoft Exchange that delivers fast ROI by improving your productivity, lowering the expense of hardware and support, simplifying management, and integrating your key communications technologies.
Virtual compute, storage and networking techniques allow IT organizations to maximize resource utilization, streamline network administration, and enhance workload uptime and security. run multiple virtual servers on one physical computer. Common usage scenarios for virtualization are resource efficiency, low-cost platforms for applications that only run on older OS software, and economical quarantining of application development or testing environments from on-line systems. Progent's virtual server consultants offer Microsoft Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization consulting, Windows Server 2008 Hyper-V Virtualization help, VMware vSphere deployment, VMware NSX network virtualization design and integration, and Citrix XenServer virtual server assistance. Progent can install virtual servers to optimize performance, fault tolerance and manageability while at the same time lowering costs; propose and test disaster recovery plans that reduce downtown in case of a catastrophic failure; and provide continuing support, troubleshooting, and engineering assistance as virtualization technology evolves.
Talk to a Progent Computer Consultant
To find out how to access a Progent network support expert for online or onsite help in , phone 1-800-993-9400 or go to Remote Network Help.