For small office computer networks located anywhere in the state of Minnesota, Progent's Microsoft qualified technical team members can deliver online help and troubleshooting to solve your network systems issues fast and cost effectively. Progent has acquired enterprise-grade expertise, software utilities, and support databases to troubleshoot and fix computer network problems while avoiding the high cost and time delays associated with onsite technical service visits.

If your Minnesota company is situated outside of the larger metropolitan areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your nearby computer network support options may be limited in technical expertise, or unavailable during urgent situations. This can result in a network that is unusable or causing productivity loss due to technical problems going unresolved for too long. Progentís group of expert network professionals average more than 10 years of real-world IT industry experience, in the trenches of IT support, performing a broad range of technical projects for a diverse range of customers. This means you obtain not just the technical competency needed for the job, but an expert with proven methods for applying that expertise to assist with excellent network solutions.

Planning and Support Expertise for System Center 2012 Virtual Machine Manager
Progent's SCVMM 2012 consulting experts can assist businesses of any size to follow best practices to set up SCVMM 2012 hosts, networking, storage systems, and library resources; design, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can assist your business to migrate from an earlier edition of System Center Virtual Machine Manager or from a third-party management system, and Progent can assist you to enhance and repair your existing SCVMM 2012 environment so you get maximum business value.

Online Support for Windows and Cisco-based Networks
Progentís Technical Response Center offers world-class online technical support for Microsoft Windows and Cisco-based systems anywhere in the U.S. Progent's certified engineers have the expertise to help you to analyze and resolve complex network problems rapidly and affordably. The breadth of information technology expertise represented by Progent's staff of engineers makes it possible to escalate even the toughest issues to appropriate subject matter experts as required. Whether you require occasional phone support and remote repair or ongoing access to a Help Desk Technical Response Center, Progent's consultants can provide your organization with enterprise-level expertise without the cost and administrative overhead of maintaining a large in-house support organization.

MySQL Software Programming and Database Administration Support
Progent's certified MySQL database management experts offer a range of budget-friendly online support services to help organizations of all sizes to optimize the business benefit of MySQL technology. Expertise provided by Progent for MySQL environments cover DBA services, application development, and database migration assistance.

Online Training for Popular Desktop Applications
Progent offers live online education for an array of desktop programs and environments including Excel, Word, Access, Outlook, Adobe Acrobat, Adobe Photoshop CS, Crystal Reports, and Windows 10 and Windows 8. Live online instruction offers the advantages of conventional in-person sessions, such as instant communication between clients and teachers, but eliminates the expenses of transportation and the hassle of trying to accommodate the availability of multiple workers.

BI Reporting Consulting and Development
Progentís business information reporting experts can provide online and onsite consulting to assist you with any phase of BI reporting ranging from debugging or enhancing applications to designing and deploying an advanced BI environment. Progent's BI consultants can assist your company to maintain your existing reporting environment, help you to upgrade databases and applications from a discontinued reporting product to a current one, and provide as-needed remote training to meet your individual requirements. Progentís business reporting and analytics consultants can provide expertise in the leading business intelligence reporting and visualization tools including the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot and Power View, Report Designer and Report Builder.

Expert Support Services for Systems at Colocation Data Centers
There are several hundred enterprise-level Internet Data Centers in the San Francisco Bay Area and larger metropolitan areas across the United States, and Progent's colocation center expert consultants can improve your network's reliability and performance by helping you choose a remote data center site that addresses the individual requirements of your organization including geographic proximity, space, connectivity, affordability, and value-added features and services. Progentís colocation center support services are intended for businesses with hardware housed at colo hosting sites and in need of on-demand in-person help at the collocation facility as well as remote help from Microsoft and Cisco qualified professionals. Progent offers a selection of co-location center consulting services including system architecture analysis, Windows and UNIX server integration and support, troubleshooting for server and communications infrastructure, development and installation of non-stop systems, architecting and deploying layered security defenses, firewall configuration and troubleshooting, designing load balancing solutions, and planning high-availability server and storage cluster configurations.

Video Conferencing Consulting Support
Progent offers the support of a certified video conferencing engineer with an extensive background integrating technology from the leading video conferencing/telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can help you to design, configure, upgrade, or maintain a telepresence solution that protects your investment and maximizes the business value of your IT system. Progent also offers the services of infrastructure engineers able to help companies of all sizes to build and maintain a communications network that delivers the performance, reliability, security, and expandability you need to support your video conferencing/telepresence solution.

VoIP and Video Conferencing Design and Support
Progent can provide online or on-premises help from a certified CCIE Collaboration specialist to assist you to design, implement, manage and troubleshoot unified communications networks supported by Cisco Unified Communication products in a centralized, distributed, or hybrid environment. Progent's Cisco Unified Communications consultants have extensive backgrounds helping with Unified Communications Manager and Cisco CallManager, Voice over IP and video phones, Cisco wireless VoIP phone integration, UC applications like Jabber and Unity Connection, Cisco's video conferencing technologies, and collaboration gateways.

Mac Support
Progent's consultants for Apple Mac technology can provide Mac OS X users a variety of services including desktop support, help with Mac OS X application software, security and connectivity expertise, integration with Windows networks, and one-on-one education. For business networks based solely on Mac OS X or for environments utilizing a combination of Apple Mac, Linux, and Microsoft powered servers and desktops, Progent has the background and depth to deal with the challenge of designing, configuring and managing a network system that is reliable, secure, efficient, and supportive of your business goals.

Cisco IOS software Upgrade Support
If you includes Cisco Systems appliances, you could be using an old release of Cisco IOS, the control software powering virtually all Cisco router and current switches from Cisco. Cisco frequently publishes updates to IOS in order to correct bugs, plug security gaps, or add functionality. However, updating Cisco IOS or other Cisco operating systems can be tricky, depending upon your Cisco device and your system environment. For example, there may be limited internal RAM that could cause a new software release to operate improperly. Progent's Cisco CCIE consultants can provide a broad variety of support services related to updating Cisco IOS or any Cisco OS like CatOS or CallManager. Progent's consultants can perform version audits of your router software, recommend appropriate upgrades, provision Cisco devices, copy images, configure and test your Cisco software, optimize throughput, troubleshoot problems, and teach your IT staff how to take advantage of any important new functions.

Microsoft Data Protection Manager Support
Progent's Microsoft-certified Data Protection Manager support professionals can assist you to develop a practical business continuity strategy, design an affordable fault-tolerant network infrastructure, deploy a Microsoft Data Protection Manager-powered recovery solution, comprehensively test your SCDPM system, train your administrative staff or local consultants how to maintain Microsoft SCDPM, or provide complete information technology support outsourcing such as remote hosting of System Center Data Protection Manager servers in Progent's world-class data center facility.

Cost-effective Computer Support Solutions
Many small organizations rely on poor metrics when searching for a computer consultant. Cost per hour is usually not a good measure for value. A consultant with insufficient technical background can take many times longer to perform the same task than a seasoned IT professional. For example, charging 30% less per hour, but taking three times longer for the same job is hardly a bargain. Even worse, a badly architected or configured network infrastructure that is unreliable and difficult to manage or expand can cost an organization many times more than its initial price due to lost productivity. Progent's customer testimonials from satisfied businesses throughout the U.S. confirm the efficiency of Progent's service model and the expertise of Progent's team of engineers.

Contact a Progent Network Support Expert
To see how to contact a Progent network consultant for remote or onsite support in , call 1-800-993-9400 or go to Online Computer Help.














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