For small office computer networks located throughout the state of Minnesota, Progent's Microsoft and Cisco authorized consultants can provide online assistance and remote troubleshooting to repair your computer system problems quickly and affordably. Progent has developed enterprise-class skills, advanced software tools, and support knowledge bases to diagnose and repair computer network problems without the cost and time delays normally associated with on-site technical service visits.

If your Minnesota business is located outside of the larger metro areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your nearby network systems support options may be limited in technical expertise, or unavailable during urgent situations. This results in a network environment that is unpredictable or causing productivity loss due to technical issues going unresolved for too long. Progentís team of field proven network consultants average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a extensive variety of technical tasks for a broad range of customers. This means you obtain not just the technical skills needed for the job, but a professional with demonstrated methods for applying those skills to provide excellent network solutions.

Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates software provisioning and updating, centralizes compliance settings management, keeps track of network assets, protects against corporate data leakage, performs network health reporting, enables secure self service, and delivers a common control mechanism for administering mixed-operating system ecosystems running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud experts can help you with any aspect of planning, installing, using and troubleshooting a SCCM 2016 deployment for on-premises, cloud-based, or hybrid networks.

Oracle Database Administration Services and Software Programming
Progent offers affordable access to an Oracle expert for Oracle database administration support or an Oracle software programmer. Progent can help your business to develop efficient mechanisms for key Oracle DBA tasks such as database tuning, backup and restore strategies, and database protection, or train your IT staff to follow industry leading practices for simplifying major management procedures. Progent can also offer the support of a PL/SQL developer to help your company to design, test, enhance, or migrate Oracle-based programs that can vary from forms to data-driven web commerce sites. Progent offers experience with SQL Developer, SQL *Plus, and JDeveloper and can assist you to tune current SQL programs using Oracle's SQL Tuning Advisor and SQL Access Advisor.

Citrix Virtual Desktop Consulting
Progent's Citrix-certified virtual desktop experts can help your business to plan, install, manage, and troubleshoot a virtual Windows application delivery and management system by offering XenDesktop consulting and XenApp support. Progent's Cisco CCIE network consultants can show you how to enhance your network for delivering server and client-side applications, and Progent's datacenter support experts can assist your organization to administer and support a remote datacenter that features high availability, enhanced protection, and rapid disaster recovery. Progent can also help you with other virtualization solutions from Citrix by offering Citrix XenServer expertise and Citrix Essentials for Hyper-V support.

Disaster Recovery/Business Continuity Planning Support
Progent offers advanced online consulting for disaster recovery/business continuity planning, validation, and training to assist your company to respond to possible catastrophes, reduce service disruption for your vital IT functions, eliminate lost information, and meet regulatory mandates and business requirements. Progent's business continuity experts can team with your management and IT support staff to provide risk and business impact analysis, identify dependencies, identify the assets needed to run your organization, prioritize business-critical network functions and define allowable restoration times, qualify colocation sites, configure safe remote connectivity for key employees, plan emergency notification systems and assign duties for personnel, write a comprehensive recovery and test plan, and provide training for key people to carry your agreed upon plan. Progent's Windows Server 2016 disaster recovery experts can assist you to create a cost-effective disaster recovery solution for hybrid cloud deployments utilizing failover cluster tools proven in Microsoft's Azure cloud.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX consultant to help you design, configure, manage and repair VMware vSphere and vCloud-powered virtualization solution for on-premises datacenters, cloud environments, or hybrid cloud systems. Progent's VMware vSphere and vCloud consultants can provide advanced expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent offers extensive understanding of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud Suite tools for administering private and public cloud and hybrid cloud environments that deliver high uptime, data security, and disaster recovery.

Dynamics GP Migration and Integration Consulting Services
Progent has supported Dynamics GP and Great Plains ERP software for almost 20 years and Progent has provided integration, customization, education, and troubleshooting since the platform's debut. Progent can provide in-depth expertise for upgrading out of date Dynamics GP ERP systems. Progent can assist you to design, validate, and carry out a cost-effective upgrade from a an outdated version of GP to the latest version of Microsoft Dynamics GP, Learn} about Progent's Dynamics GP upgrade and integration consulting.

Active Directory (AD) Design and Integration Expertise
Progent's Microsoft-certified Active Directory consultants have deep experience troubleshooting complex Active Directory issues such as directory replication problems, multi-domain partition configurations, damaged AD objects, cleanup of beta software configuration objects in on-line Active Directory environment, and restoration of failed installations of Active Directory and AD-enabled software. Progent is also skilled in using ďexpert onlyĒ Active Directory tools such as ADSIEDIT, DCDIAG and NETDIAG. Progent can also recommend configuration techniques that address important issues such as AD naming standards, hierarchical structure, IT administration structure, use and structure of group policy objects, as well as protection and monitoring definitions. Progent can also analyze the implications of alternate server and service implementations on functionality and performance. Progent can assist businesses to design and install configurations of Active Directory Domain Services by providing Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud solutions.

Failover Clustering Support for Windows Server 2016 and Windows Server 2012 R2
The failover server cluster feature set built into the latest versions of Microsoft Windows Server is radically re-engineered to streamline the deployment, setup, and administration of clusters and to offer greater levels of system dependability, security, efficiency, and versatility. New or enhanced capabilities include cluster Validation, revamped configuration and installation, improved cluster management, new cluster infrastructure for maximum uptime, better security and quorum structure, minimization of failure points, more storage and RAM capacity, enhancements for geographically dispersed clusters, and live migration support for Windows Hyper-V virtual servers. Progent's Microsoft-certified cluster technology consultants can assist your company evaluate the business benefits of failover clusters, plan and implement a deployment, train your network support staff to administer your failover clusters, provide continuing consulting and support services, and produce and validate a disaster recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity experts can help you you to design and build an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud environments using failover cluster technology field-tested in Microsoft's Azure public cloud.

Microsoft Azure Planning and Integration Consulting
Progent's Microsoft Azure planning and integration consultants can help you with every aspect of Azure cloud integration such as requirements definition, readiness assessment, solution architecture, pre-production testing, implementation, automated administration, performance tuning, license controls, disaster recovery strategies, security policy enforcement, and regulatory compliance assessment. Progent can help your IT staff to configure and debug firewall appliances and VPN connections so that your users can securely connect to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft technologies to run in Azure including Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist you to create a hybrid ecosystem that transparently combines physical datacenters with Azure-based resources.

Cisco WiFi Controller Integration and Support Consultants
Progent's Cisco wireless controller consultants can help you to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi environment or implement a smooth migration to Cisco's modern Wi-Fi controller products. Progent offers support for physical and software-based wireless controllers and can help you to decide which type is appropriare for your Wi-Fi environment. For Wave 2 Wi-Fi controller appliances from Cisco, Progent offers Cisco 3504 wireless controller expertise, Cisco 5520 Wi-Fi controller consulting, and Cisco 8540 Wi-Fi controller expertise.

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was established in 1999 to certify the skill of network security professionals. GIAC accreditations are recognized by businesses and institutions around the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer expertise with all of the security disciplines addressed under GIAC accreditation such as evaluating infrastructure vulnerability, event handling, traffic analysis, web-based services security and SIEM solutions for compliance with regulatory mandates for promptly reporting security incidents.

Comprehensive Documentation of Services Delivered
Progent provides full and detailed reports of all support activity to ensure customers donít ever feel like a hostage to their support organization. Progent sends e-mail documentation of support activity shortly after completion of each service task, and also provides a printed copy along with monthly invoices. Complete network support documentation makes it less risky for customers to move to a different support provider or assume more support responsibilities internally. Good support documentation also give management the visibility needed to determine the value of support services and produce more realistic IT budgets.

Talk to a Progent Network Support Expert
To learn how you can get in touch with a Progent computer support expert for remote or on-premises help in , phone 1-800-993-9400 or visit Online Network Help.