For small business network systems located in the state of Minnesota, Progent's Microsoft certified consultants can provide online help and remote troubleshooting to resolve your computer network troubles fast and affordably. Progent has developed enterprise-level skills, sophisticated utilities, and support databases to identify and resolve IT problems without the high cost and delays associated with onsite service dispatches.

If your Minnesota small business is located beyond the larger urban areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your nearby computer network support choices may be limited in technical expertise, or not available during a crisis. This can result in a network environment that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progent’s group of expert network engineers average more than 10 years of real-world computer industry experience, in the trenches of network support, performing a extensive variety of technical tasks for a extensive range of clients. This means you get not only the technical expertise needed for the task, but a professional with proven methods for applying that expertise to deliver excellent network solutions.

Microsoft Windows 8.1 Integration Services
Progent's Microsoft-certified Windows 8.1 experts can deliver a variety of consulting services to help companies of any size to deploy, administer, and support environments that include workstations, laptops, tablets, or smartphones based on Microsoft Windows 8.1. For enterprises, Progent's senior project managers can help set up testing environments to assess Microsoft Windows 8.1 and plan and execute Windows 8.1 deployment projects based on proven methodologies. Progent's consultants also offer Windows 10 migration help.

IT Support for Local Governments and School Districts
Progent has a long background providing a broad range of remote network support and emergency repair services to local governments and schools across the U.S. Progent is one of the industry’s pioneers in providing advanced online network consulting and has provided network support to organizations in all 50 states. Progent's remote computer consulting for local governments eliminates travel costs and resolves issues more quickly than onsite service calls.

Android Smartphone Integration
Progent's Android phone and tablet integration consulting have extensive background delivering online and on-premises support for businesses of any size who need to integrate Android phones into their information networks so that mobile clients can communicate and collaborate from anywhere. Progent offers the range of know-how to solve technical problems that involve numerous manufacturers and that entail a mix of older and up-to-date information technology. Progent provides cost-effective remote expertise to assist you with any stage of designing, configuring, managing and troubleshooting your BYOD solution. Progent can provide occasional support to help you to resolve particularly challenging IT problems, or Progent can provide comprehensive project management support to help you complete strategic IT projects on time and on budget. Progent can help with local, cloud-based, or hybrid networks and can provide support for operating systems, apps, management utilities and network infrastructure. Progent also can provide specialized group or one-on-one training sessions to show you how to manage and operate Android phones securely and productively.

Microsoft Desktop Virtualization Consulting
Microsoft's desktop virtualization technologies lower the effort required for network managers to set up software programs so they are standardized throughout an entire user base, provide the ability to control access to critical information, and allow fast installation of new or updated desktops. In Windows Server 2008 R2, the Terminal Services utility has been revamped and named Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure behind Remote Desktop Services streamlines desktop access, improves responsiveness, strengthens security, unifies management, and provides an almost seamless client experience. Progent's desktop virtualization consultants can help you to evaluate the business advantages of Microsoft's desktop virtualization solutions, set up test and production environments, improve your system infrastructure to accommodate virtualized desktops efficiently, assess and remediate security problems, and train your IT administrators to follow best practices to achieve maximum payback from client virtualization.

Simple Sign-on and Billing Model
Progent makes it simple to be a customer. Progent requests no complex contracts, no minimum commitment, no retainer fees, and no minimum support time for services provided during regular working hours. All support time is fully documented and billed to the actual minutes used. Per-minute invoicing eliminates scenarios where clients pay major dollars for quick repairs. You are billed exclusively for the services you receive.

Immediate and Affordable Online Support Nationwide
Progent has provided remote or onsite network consulting help to businesses in every state in the United States. Many of these customers have shown their high regard for Progent via testimonials to the high quality of Progent's service personnel. Take a look at Progent's customer testimonials to see what people say about the quality of Progent's network support services

Microsoft Windows Hyper-V Virtual Server Support
Progent's Microsoft-certified Windows Hyper-V engineers can assist you to analyze the possible advantages of Hyper-V-powered server virtualization for your company, conduct pilot installations to verify Hyper-V's compatibility with your line-of-business applications, evaluate your network infrastructure for smooth operation with virtual server technology, help you in migrating to Microsoft Windows Server 2008 or transitioning to Windows Server 2012 R2 and setting up Hyper-V, train your network management staff to monitor and administer Hyper-V, provide world-class consulting help for enhancing the security of your virtual servers, design and validate business continuity procedures that maximize network uptime, and provide ongoing consulting and technical support including low-cost remote troubleshooting and turn-key Help Desk services.

Video Conferencing Consultants
Progent offers the support of an accredited video conferencing engineer with an extensive background deploying technology from the major telepresence vendors such as Cisco/TANDBERG, Polycom, and LifeSize and can assist you to design, configure, upgrade, or maintain a telepresence environment that preserves your investment and optimizes the strategic value of your IT network. Progent also offers the expertise of network infrastructure engineers who can assist companies of any size to build and troubleshoot a communications network that delivers the speed, dependability, protection, and expandability required to accommodate your telepresence environment.

Failover Server Clustering Help for Windows Server 2008 and Windows Server 2012 R2
Progent can provide Microsoft Windows Server 2012 failover cluster consulting and support, Windows Server 2008 R2 clustering support services, and Microsoft Windows 2003 Cluster Server support to enable your business implement clustered server environments that offer world-class availability, even for normal maintenance operations. This zero-downtime feature is possible because a single server in a cluster can be brought down for servicing without impacting clients. Server clustering also frees IT staff to install vital security enhancements during regular business hours without impacting user productivity.

Planning Consulting Support for Windows 10
Progent's Microsoft-certified Windows 10 migration experts can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from an older version of Microsoft Windows. Online and onsite assessment and upgrade support for Microsoft Windows 10 offered by Progent's experts include Return on Investment analysis, project management, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile management and synchronization, telecommuter connectivity, security and compliance, automated provisioning and management, network infrastructure design, Wi-Fi support, disaster recovery planning, custom training for network management personnel and users, and post-migration technical help.

Spam/Virus Filtering and Email Encryption
Email Guard is Progent's spam and virus filtering service that uses the technology of top information security companies to provide web-based management and comprehensive security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to offer complete defense against spam, viruses, DoAs, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, DLP, and encryption. The onsite security gateway can also assist Exchange Server to monitor and protect internal email that stays inside your security perimeter.

CRISC-certified Network Risk Management Specialists
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to validate a consultant's skills to plan, implement, and maintain IS controls to reduce network risk. Progent offers the services of a CRISC-certified engineer to assist your company to develop and carry out a business continuity plan that follows industry best practices identified by CRISC and geared to align with your organization's risk tolerance, business objectives, and budgetary guidelines.

Get in Touch with a Progent Network Support Expert
To see how you can access a Progent computer support expert for online or onsite help in , phone 1-800-993-9400 or visit Online Computer Support.














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