For office networks located within the state of Minnesota, Progent's Microsoft certified engineers can provide remote phone help and troubleshooting to repair your network systems issues quickly and affordably. Progent has acquired enterprise-level skills, advanced software utilities, and support databases to troubleshoot and resolve network problems without the expense and delays normally associated with onsite service calls.

If your Minnesota organization is located outside of the larger metropolitan areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your local computer network support options may be limited in technical expertise, or not available during a crisis. This results in a office network that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progent’s staff of seasoned network professionals average more than 10 years of real-world IT industry experience, in the trenches of IT support, performing a broad range of technical projects for a extensive range of customers. This means you get not just the technical expertise needed for the task, but an expert with demonstrated methods for applying those skills to provide excellent network solutions.

Juniper Consulting and Support
Progent's Juniper Networks-authorized network engineers can help your company to plan and deploy Juniper Firewall/VPN platforms, enhance and support your infrastructure, and upgrade efficiently from outdated devices to current releases. Progent's Junos OS consultants can provide support for Juniper's premiere network control software to help you to streamline the management and improve the protection of your Juniper and NetScreen VPN devices, firewalls, and high-performance switches. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software platforms and can help organizations manage networks that incorporate a combination of Juniper's software platforms.

World-class Cisco Support from Expert CCIE-certified Consultants
Progent’s elite team of Cisco Certified Internetwork Expert (CCIE) network engineers have earned an accreditation restricted to only the most accomplished experts for designing, programming, installing, and troubleshooting a diverse range of Cisco networking and connectivity solutions. There are only 7,000 certified CCIEs around the world, and attaining certification involves comprehensive proof of networking skills via written examinations and hands-on testing to make sure that CCIE’s know how to apply knowledge to real-world problems. CCIE’s have a fundamental understanding of root networking technologies and protocols that allow for quickly creating multi-vendor solutions.

Private Cloud Hosting Services
Progent's Private Cloud Hosting service combines advanced virtual server platforms, a world-class data center, plus the technical expertise of Progent's Microsoft Gold qualified engineering staff to give small companies a comprehensive network outsourcing solution that improves system dependability and security, eliminates administrative overhead, and cuts costs. With Progent's Private Cloud Hosting model, the client retains ownership of the data, the operating systems, and the applications. Because the system is virtualized, it can be transported instantly to a different physical host without time-consuming and chancy reinstallation. With Private Cloud hosting, you are not kept captive to a specific hosting service.

Microsoft Desktop Virtualization Support
Microsoft's virtual desktop technologies reduce the work needed for network managers to set up applications so they are consistent throughout a corporate workforce, offer the power to manage access to business information, and allow fast installation of additional or updated workstations. In Microsoft Windows Server 2008 R2, the Terminal Services utility has been enhanced and named Remote Desktop Services or RDS. Microsoft's innovative VDI infrastructure that powers RDS streamlines client connectivity, enhances responsiveness, tightens data security, unifies administration, and provides an almost transparent client environment. Progent's desktop virtualization engineers can assist you to evaluate the strategic benefits of Microsoft's desktop virtualization technologies, set up pilot and on-line deployments, improve your network architecture to accommodate virtual desktops efficiently, assess and resolve security issues, and train your network administrators to utilize industry best practices to achieve a fast ROI from client virtualization.

Live Online Training for Popular Desktop Apps
Progent offers live online training for an array of client programs and operating systems including Microsoft Office and Office 365 Excel, Word, Publisher, Outlook, Adobe Acrobat, Adobe Photoshop CS, Crystal Reports, and Windows 10 and Windows 8. Online instruction provides all the advantages of conventional in-person sessions, including immediate communication between clients and teachers, but avoids the expenses of travel and the hassle of trying to accommodate the availability of many trainees.

System Center Data Protection Manager Consulting Services
Progent's certified System Center Data Protection Manager support professionals can assist your company to develop a practical disaster recovery plan, implement a cost-effective high-availability IT infrastructure, deploy a SCDPM-based backup and restore system, comprehensively test your system, educate your administrative staff or local service providers how to manage Microsoft SCDPM, or handle complete information technology outsourcing such as remote hosting of Microsoft SCDPM machines in Progent's data center.

PC and Mobile Device Unified Administration Support
Progent's Microsoft-certified consultants can provide System Center 2012 Configuration Manager (SCCM 2012) design and installation and Microsoft Intune expertise to centralize and streamline the management of your desktops along with your Cloud-connected tablets and smartphones. Progent can assist you to migrate smoothly to SCCM 2012 from a legacy change management platform or assist you to enhance your current SCCM 2012 ecosystem to accommodate your changing business requirements.

Upgrade Consulting for Skype for Business Server
Progent's Microsoft Skype for Business consultants offer online and onsite expertise for companies of all sizes to assess the costs/benefits of migrating to Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can help you to design an on-premises, cloud or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Office 365; configure HA mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration platforms like Cisco UC. Progent's certified network security consultants can assist you design and validate a security strategy for your Skype for Business solution that is compliant with regulatory requirements.

Progent's Consulting and Development Services for SQL Server 2014
SQL Server 2014 incorporates major improvements in key areas including performance, availability, compliance, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that works transparently across all workloads including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises consulting services such as planning, configuration, administration, remediation, and application development services to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 investment. If you are already using Microsoft SQL Server 2014, Progent can assist your company to carry out an efficient transition to SQL Server 2016.

One-stop Shopping for Comprehensive Network Consulting Services
Progent can act as a single solution for the majority of network support requirements for small organizations. While focused on supporting environments from Microsoft and Cisco, Progent engineers frequently install, integrate, and troubleshoot solutions from leading hardware and software companies such as Check Point, WatchGuard, and Symantec. Progent also provides expertise for Mac OS X and Apple IOS technology, Linux consulting, Citrix virtualization help, and Juniper Networks integration.

Get in Touch with a Progent Network Consultant
To see how you can contact a Progent network consultant for online or on-premises support in , call 1-800-993-9400 or visit Remote Network Support.

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