For small company computer networks located in the state of Minnesota, Progent's Microsoft and Cisco qualified engineers can deliver online support and troubleshooting to fix your network troubles fast and affordably. Progent has acquired world-class expertise, sophisticated utilities, and support databases to diagnose and fix IT problems while avoiding the high cost and delays associated with in-person service visits.

If your Minnesota business is located beyond the larger metropolitan areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your nearby network systems support options may be limited in expertise, or unavailable during urgent situations. This can result in a office network that is unusable or causing productivity loss due to technical problems persisting for too long. Progentís group of network consultants average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a extensive variety of technical projects for a varied range of customers. This means you obtain not just the technical skills needed for the task, but a professional with proven methods for applying that expertise to assist with excellent network solutions.

Best Practices Followed by Expert Engineers
Many businesses located away from areas with plentiful network consultants resort to poorly trained or inexperienced local consultants for vital IT support services. This can produce a system that is unstable or unproductive. Progentís team of Microsoft and Cisco qualified consultants average over ten years of hands-on industry background, in the trenches of IT support, providing an extensive range of information system services for a diverse selection of clients. Consequently, with Progent you receive not only expert network engineering skills, but an engineer who follows computer industry leading practices in using those skills to resolve actual information system problems efficiently and in a repeatable way.

Google Android Smartphone Integration and Management
Progent's Android phone and tablet integration consultants have years of experience delivering online and onsite assistance for organizations of all sizes who want to integrate Android phones into their IT systems so that mobile clients can work together while on the go. Progent offers the breadth of know-how to solve network problems that involve multiple manufacturers and that entail a combination of legacy and up-to-date information technology. Progent offers cost-effective online technical support to help you with any stage of planning, implementing, managing and troubleshooting your BYOD solution. Progent can deliver as-needed support to assist you to resolve particularly stubborn technical problems, or Progent can provide outsourced or co-sourced project management support to ensure that you complete strategic IT projects on time and on budget. Progent can assist with local, cloud-centric, or hybrid networks and can provide support for all major operating systems, apps, management utilities and network infrastructure. Progent also offers specialized group or individual training to show you how to manage and operate Android phones and tablets to maximize their business value.

Planning Help for SharePoint 2013
Progent has been delivering SharePoint support since the first product was published more than a decade ago, and Progent has the scope of technical knowledge to help businesses of any size to plan and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that add significant business value to your information network. Progent's Microsoft-certified consultants can assist your company to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration environment; determine whether an on-premises, Cloud-based or hybrid configuration is best suited for your company; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management outsourcing or can help in specific jobs associated with your SharePoint 2013 deployment.

Microsoft Windows 8.1 Integration Support
Progent's certified Windows 8.1 consultants can provide a variety of technical services to assist companies of any size to install, manage, and support environments that incorporate workstations, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For larger organizations, Progent's senior project management consultants can assist to set up testing labs to assess Windows 8.1 and develop and execute Windows 8.1 migration plans based on leading practices. Progent's consultants can also provide Windows 10 planning and migration help.

Progent is a Gold Certified Partner with Microsoft
Progent has been authorized by Microsoft as a Gold Certified Partner, a qualification awarded only to the highest tier of organizations that work closely with Microsoft, have demonstrated advanced technical skills, and have verified customer references. Microsoft Gold Partners are required to maintain large staffs of IT professionals who have completed comprehensive proficiency testing. Microsoft Gold Certified Partners are given access to special support and training opportunities from Microsoft and early exposure to new software for training and evaluation purposes.

Amazon Web Services (AWS) Migration Consulting
Progent's Amazon AWS cloud integration consultants offer affordable remote consulting to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to create all-cloud or hybrid environments that seamlessly incorporate Amazon AWS resources. Progent offers as-needed expertise or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you move smoothly to the Amazon AWS platform.

Help with Selecting an Internet Service Provider and a Service Package
Progent offers access to the affordable support of online Internet connectivity experts to assist your organization to evaluate or update your Internet services so your Internet connectivity solution aligns with your business needs. Support services provided by Progent include assessment of your existing bandwidth use, vendor and service plan analysis and selection, network provisioning, and managing a smooth switchover to a new carrier and/or service plan. Network provisioning can include enhancing current routers and switches and deploying additional ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures. Progent's ISP, telecommunication carrier and collocation vendor experience includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

MySQL Software Development and Database Administration Consulting
Progent's MySQL RDBMS experts can provide a range of affordable support services to help organizations of all sizes to maximize the strategic benefit of their MySQL environment. Support services offered by Progent for MySQL environments cover DBA services, application development, and database migration help.

Progent's Online Consulting and Training Services for Office Desktop and Office 365
Progent's certified Microsoft Office and Office 365 consultants can assist companies of any size to incorporate Microsoft Office desktop and Microsoft Office 365 apps including Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a cohesive productivity solution that offers quick ROI and enables better business results. Progent can assist you to integrate Office or Office 365 apps with one another and with additional key Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server. Progent's consultants can also assist you fix compatibility issues between various releases of Microsoft Office desktop and can provide customized online Office and Office 365 instruction to individual users and groups.

Configuration of Cisco's Managed Switches
Progent's Cisco-certified CCIE network engineers offer expert remote and on-premises support for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that range from small or midsize companies and campus networks to giant data centers and public clouds. Progent can help you to implement Cisco's quickly evolving switching solutions to realize the performance, scale, availability, virtualization support, security and manageability needed by your business. For information about Progent's consulting services for Cisco's market-leading portfolio of Catalyst switches, refer to Catalyst switch support. For details about Progent's consulting and support for Cisco's Nexus family of data center switches, refer to Cisco Nexus switch support. For details about Progent's support services for Meraki switches, see Cisco Meraki switches configuration and management.

Cisco IOS Upgrade Support
If your network includes Cisco routers, you may be using an old release of Cisco IOS, the control software used in almost all Cisco router as well as current switches from Cisco. Cisco frequently provides updates to IOS to fix problems, shore up security vulnerabilities, or add features. Unfortunately, updating Cisco IOS or other Cisco OS platforms can be tricky, depending upon your Cisco appliance and your network environment. For example, there could be limitations of internal Flash storage that could cause a new software version to operate improperly. Progent's Cisco CCIE consultants can provide a broad array of support services related to updating Cisco IOS or other Cisco software platform like CatOS or CallManager. Progent's consultants can run audits of your router software, recommend appropriate updates, provision Cisco appliances, transfer images, configure and test your update, optimize performance, troubleshoot problems, and teach your IT managers how to get the benefits of all significant new capabilities.

Security Vulnerability Scanning for Small and Mid-size Businesses
Progent has put together two low-cost service packages designed to allow small businesses to receive an independent network security evaluation from a certified security engineer. With Progent's External Network Security Inventory Scan, an engineer administers an extensive examination of your network from beyond your firewalled perimeter to determine possible risks in the security posture you expose to the public. With Progent's Internal Security Inventory Scan, a security expert runs a network scan from an authorized computer within your company firewall to determine your exposure to internal threats. Both security inventory packages are set up and executed from a protected external location.

Planning, Deployment and Troubleshooting Expertise for Microsoft System center 2012
Progent's System Center 2012 consulting experts have over a decade of experience deploying, maintaining and fixing the core components included with Microsoft System Center and can assist you to plan, configure, manage, and repair your Microsoft System Center solution to optimize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent can assist your organization to upgrade to the latest edition of System Center from an older one or from another datacenter management solution to provide the advantages of best-in-class provisioning, centralized management, security and compliance, plus infrastructure and application performance monitoring.

Get in Touch with a Progent Computer Consultant
To learn how to get in touch with a Progent network consultant for online or onsite support in , phone 1-800-993-9400 or visit Online Computer Support.














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