For business networks located within the state of Minnesota, Progent's Microsoft qualified engineers can provide remote phone assistance and troubleshooting to repair your network systems troubles quickly and cost effectively. Progent has acquired world-class expertise, sophisticated utilities, and support databases to identify and fix IT problems while avoiding the cost and time delays associated with on-site service calls.

If your Minnesota business is located beyond the larger metro areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your nearby network support choices may be limited in expertise, or unavailable during a crisis. This can result in a computer network that is unusable or causing efficiency loss due to technical problems continuing for too long. Progentís group of field proven network consultants average more than ten years of real-world IT industry experience, in the trenches of IT support, performing a broad variety of technical tasks for a diverse range of customers. This means you get not only the technical competency needed for the task, but a consultant with demonstrated methods for applying that expertise to deliver excellent network solutions.

CISM-certified Cybersecurity Management Consultants
Progent can provide the expertise of CISM Premier network security management experts. The Certified Information Security Manager (CISM) committee defines the core competencies and worldwide standards of skill that IT security professionals are expected to learn. It gives executive management the assurance that those who have earned their CISM certification possess the experience and capability to deliver efficient cybersecurity administration and support consulting.

Disaster Recovery/Business Continuity Planning Help
Progent offers advanced online consulting for business continuity planning, testing, and education to assist you to respond to possible catastrophes, reduce service disruption for your vital network operations, eliminate lost information, and comply with regulatory mandates and contractual obligations. Progent's business continuity experts can team with your management and network administration staff to perform business impact evaluation, define interdependencies, specify the assets required to run your business, prioritize key IT services and specify acceptable recovery times, select colocation sites, configure secure remote connectivity for crucial employees, plan emergency notification mechanisms and define responsibilities for personnel, write a complete recovery and test plan, and provide training for key people to execute the business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to create a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud deployments using failover cluster tools proven in Microsoft's Azure cloud.

Consulting and Support Services for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager consultants can help businesses of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; design, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help your business to migrate from an older release of System Center Virtual Machine Manager or from another management platform, and Progent can help you to optimize and repair your current SCVMM 2012 ecosystem so you realize maximum business value. Progent can also provide SCVMM 2016 migration consulting to help you to plan and implement an efficient migration from Virtual Machine Manager 2012 to SCVMM 2016 so you can take advantage of new security capabilities, more affordable VMM storage options, and other improvements.

Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultants can provide advanced remote consulting to help organizations of all sizes to connect their information networks with popular public clouds including Microsoft Azure and Amazon AWS. Progent can assist you to design and manage hybrid ecosystems that support Windows and Linux systems and apps in hybrid network models that utilize physical IT assets as well as public clouds. To assist you to incorporate cloud services with physical datacenters, Progent can provide a range of cloud migration services that include Office 365 integration with on-premises Exchange deployments and Microsoft Azure hybrid cloud design and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and debugging.

Oracle DBA Services and Software Development
Progent offers online access to an Oracle expert for Oracle database administration services or an Oracle software developer. Progent can help your business to develop efficient solutions for critical Oracle database administration activities such as database tuning, backup and restore processes, and database protection, or mentor your in-house personnel to use industry best practices for simplifying various administration procedures. Progent can in addition provide the services of a PL/SQL developer to assist your company to design, tune, enhance, or port Oracle-based programs that can range from business reports to database-powered web sites. Progent has experience with SQL Developer, SQL *Plus, and JDeveloper tools and can assist you to optimize existing SQL code by utilizing Oracle's SQL Tuning Advisor.

Cisco Small Business WiFi APs Consulting
Cisco's Small Business 100, 300 and 500 series of access points are Linux-powered devices intended as value-priced wireless solutions for small offices. Progent's Cisco CCIE wireless network infrastructure experts offer online or on-premises configuration and troubleshooting support to assist your organization to plan, configure, update, optimize, administer and troubleshoot Cisco Small Business wireless AP deployments of any size or architecture. To learn more about Progent's support for current and older Cisco Small Business series of WiFi access points, see Cisco Small Business wireless APs configuration and troubleshooting.

ProSight Managed Services for Network Monitoring and Management
Progent provides a family of affordable, fixed-price services designed to allow small and medium-size organizations to utilize the same best-of-breed IT solutions used by many of the industry's top corporations. The ProSight series of network management outsourcing services addresses all key areas of modern networking including email content filtering, threat defense based on machine leaning, update management, cloud-based backup/recovery, infrastructure management, virtual machine hosting, and IT asset documentation management. To read Progent's eBook about the advantages of ProSight managed services for small and mid-size businesses, click:10 Benefits of ProSight Managed IT Services.

Expert Wireless Engineering and Support Services
Progent's wireless integration consultants have wide-ranging expertise in the implementation and maintenance of wireless networking technology and can help you to plan, install, administer and repair wireless solutions that are compliant, robust, expandable, easy to administer and operate, able to handle your critical workloads, and transparently integrated into hybrid cloud environments. Remote and on-premises support offered by Progent span a selection of wireless technologies such as smartphone and tablet management, Wi-Fi network design and deployment, Wi-Fi site surveys, wireless IP phone configuration, and building-to-building wireless connections.

Progent's Integration and Training Support for Microsoft Office Desktop and Office 365
Progent's Microsoft Office and Office 365 experts can assist companies to incorporate Office desktop and Office 365 applications including Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a seamless productivity solution that offers quick ROI and promotes better business outcomes. Progent can help you to interface Microsoft Office or Office 365 apps with one another and with additional core Microsoft platforms including SharePoint, Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also assist you to fix compatibility issues with different versions of Office and can provide live online Microsoft Office and Office 365 instruction to individuals and teams.

Microsoft Active Directory Design and Troubleshooting Expertise
Progent's Microsoft-certified Active Directory experts have extensive experience troubleshooting complex Active Directory issues such as replication problems, multi-domain partition configurations, damaged AD objects, cleanup of legacy application configuration objects in on-line AD systems, and repair of failed installations of Active Directory and AD-integrated software. Progent is also proficient in working with advanced Active Directory tools like ADSIEDIT, DCDIAG and NETDIAG. Progent can also suggest configuration strategies that address key areas including Active Directory naming conventions, hierarchical model, IT management structure, selection and design of group policy objects, plus protection and auditing definitions. Progent can also analyze the impacts of server and service implementations on capability and speed. Progent can assist companies to design and install configurations of AD Domain Services by delivering Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud solutions.

Management Consulting for Lync 2013
Microsoft Lync Server 2013, renamed Skype for Business, allows organizations of any size to create a centrally managed and protected communications environment that permits a Bring-Your-Own-Device computing style with instant messaging (IM), presence, web conferencing with application sharing and whiteboard, as well as IP and PSTN telephony across a broad range of desktop and handheld devices. Progent's Microsoft-certified Lync 2013 consultants can assist you to assess the advantages of Lync Server 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or mixed model appropriate for your present and long-term plans, deploy Lync 2013 so as to speed up your return on investment, and provide live online and onsite training to your IT team and users. Progent has in-depth expertise in critical components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync Server 2013 with key Office and Office 365 apps such as Outlook, Excel and PowerPoint. Progent's Skype for Business experts can also assist your organization to plan and implement out a smooth migration to Skype for Business.

Get in Touch with a Progent Network Consultant
To learn how you can get in touch with a Progent computer support expert for remote or onsite support in , call 1-800-993-9400 or visit Online Network Support.