For small company network systems located throughout the state of Minnesota, Progent's Microsoft qualified professionals can provide phone assistance and remote troubleshooting to fix your network troubles quickly and affordably. Progent has acquired top-notch skills, software utilities, and support knowledge bases to identify and resolve computer network problems while avoiding the high cost and delays associated with on-site technical service calls.

If your Minnesota small business is located beyond the larger metropolitan areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your local network systems support choices may be limited in technical capability, or not available during urgent situations. This results in a network environment that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progentís staff of network professionals average more than ten years of real-world computer industry experience, in the trenches of network support, performing a large variety of technical tasks for a varied range of clients. This means you obtain not only the technical competency needed for the task, but an expert with demonstrated methods for applying that expertise to provide affordable network solutions.

Application and Virtual Datacenter Hosting Services
Progent's Virtual Hosting support offers advanced virtual server technology, a state-of-the-art datacenter facility, and the support expertise of Progent's Microsoft Gold qualified engineering team to provide small businesses a comprehensive network outsourcing solution that improves system availability and protection, reduces administrative overhead, and lowers expenses. Under Progent's Virtual Data Center Hosting model, the client retains ownership of the data, the operating systems, and the applications. Because the system is virtualized, it can be transported immediately to a different physical environment without time-consuming and risky reconfiguration. With Virtual Data Center Hosting, your network is not kept hostage to a specific hosting provider.

Planning and Migration Help for SharePoint Server 2013
Progent has been delivering SharePoint support since the first product was published more than a decade ago, and Progent has the scope of IT knowledge to assist organizations of all sizes to plan and implement a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that bring significant business benefit to your IT investment. Progent's Microsoft Gold-certified consulting team can help you to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from a different collaboration solution; determine whether an on-premises, online or hybrid configuration is best suited for your busi9ness; and pick the right version of SharePoint 2013 for your purposes. Progent offers full project management support or can assist in specific tasks related to your SharePoint 2013 deployment.

Full Array of Security Assistance
Progent's CISA, GIAC, and CISSP certified security consultants can help you to perform complete security audits, restore operations quickly from intrusions, configure firewalls, set up safe mechanisms for remote and mobile access, install advanced software for protection against viruses, spam, and email-borne attacks, and craft a company-wide security strategy based on round-the-clock automated network monitoring.

Progent is a Microsoft Gold Certified Partner
Progent has been designated by Microsoft as a Gold Certified Partner, an honor awarded exclusively to the highest tier of companies that work closely with Microsoft, have been tested for IT expertise, and have verified client references. Gold Certified Partners must maintain large staffs of IT professionals who have undergone extensive proficiency testing. Gold Certified Partners are given access to exclusive support and training programs from Microsoft and early exposure to new software for training and evaluation purposes.

Microsoft Desktop Virtualization Consulting
Microsoft's virtual desktop technologies lower the work required for IT administrators to install applications so that they are standardized throughout an entire user base, offer the power to control access to business data, and allow fast installation of new or upgraded desktops. In Microsoft Windows Server 2008 R2, the Terminal Services utility has been revamped and renamed Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure (VDI) behind RDS simplifies desktop connectivity, enhances performance, strengthens data security, centralizes administration, and offers a nearly seamless client environment. Progent's Windows Server 2008 R2 consultants can help you to evaluate the business advantages of Microsoft's desktop virtualization technologies, configure pilot and on-line deployments, improve your system infrastructure to support virtualized clients efficiently, assess and remediate security issues, and train your IT managers to follow best practices to achieve maximum payback from desktop virtualization.

Design and Configuration Consulting for Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified wireless consultants can assist your business to upgrade to Aironet wireless access points and Cisco Wi-Fi controllers that are compatible with the new 802.11ac Wi-Fi standard, making it possible to get three times the speed for your Wi-Fi LAN while extending the coverage area.

Video Conferencing Consulting Support
Progent can provide the services of an accredited video conferencing engineer with expertise deploying technology from the major telepresence vendors including Cisco/TANDBERG, Polycom, LifeSize and Radvision and can help you to plan, install, upgrade, or troubleshoot a telepresence solution that preserves your investment and optimizes the business value of your IT system. Progent also offers the expertise of network infrastructure engineers who can assist businesses of all sizes to build and troubleshoot a communications network that delivers the speed, reliability, protection, and expandability required to support your video conferencing/telepresence environment.

Cisco PIX Firewall and ASA Firewall Consulting
Progentís Cisco certified security consultants can provide expert Cisco PIX Firewall and ASA Firewall consulting services covering architecture, integration, and support of Cisco firewall technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and application policy enforcement, mutlivector attack defense, and safe access services. Ranging from economical, easy-to-install desktop devices for small and home businesses to modular enterprise-grade appliances, Cisco PIX Firewall and ASA Firewalls provide advanced security, performance, and excellent reliability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system, eliminating common operating system-specific security holes.

Microsoft Windows Server 2012 Integration Services
Progent's certified Windows Server 2012 R2 consultants can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create test environments and migration plans, tune your network infrastructure for on-premise, multi-location, cloud-based, and partial-cloud environments, educate your IT support, team, develop an enterprise-wide security strategy, streamline network administration, help with creating applications, and generate and validate a DR/BC plan.

Linux Consulting and Windows/Linux Integration
If your small business IT environment combines Linux technology with Windows, Progent can assist you to incorporate your servers into a cohesive system that allows all your platforms to coexist peacefully for simpler administration, transparent data exchange, fault tolerance, enhanced performance, and integrated security. If you are creating Linux based-software on a network that incorporates Microsoft Windows-based servers, desktops, and application software, Progent offers full-service outsourcing that frees you to focus on your area of expertise.

Design, Deployment and Troubleshooting Services for Microsoft System center 2012 R2
Progent's Microsoft System Center consultants have over 10 years of background deploying, maintaining and troubleshooting the core components included with Microsoft System Center and can help you to design, configure, support, and repair your System Center solution to maximize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent can help your organization to upgrade to the latest version of Microsoft System Center from an older one or from a third-party IT management platform to deliver the advantages of enterprise-class provisioning, centralized management, security and compliance, plus infrastructure and critical application availability and performance monitoring.

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