For office network systems located throughout the state of Minnesota, Progent's Microsoft and Cisco qualified professionals can deliver phone assistance and remote troubleshooting to fix your computer network issues quickly and cost effectively. Progent has developed enterprise-grade expertise, sophisticated tools, and support knowledge bases to identify and fix computer network problems while avoiding the expense and delays normally associated with on-site service dispatches.

If your Minnesota business is located beyond the larger urban areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your nearby network support options may be limited in expertise, or not available during urgent situations. This can result in a network that is unstable or causing productivity loss due to technical issues going unresolved for too long. Progentís team of field proven network consultants average more than ten years of real-world industry experience, in the trenches of network systems support, performing a large variety of technical projects for a varied range of clients. This means you obtain not just the technical expertise needed for the job, but an expert with proven methods for applying those skills to provide efficient network solutions.

Examples of Remote Consulting Services Offered by Progent for Cisco Routers
Among the typical remote Cisco router support services available from Progent are configuring domain name, IP addressing, routing tables, T1, security logon banner and user accounts; configuring HSRP, aggregation, static or BGP to EIGRP redistribution, and ECN gateways; troubleshooting NAT configurations, routing tables, line settings and BGP peering arrangements; upgrading router's IOS image; validating router failover; resolving VPN tunnel and routing issues; producing a network diagram and documenting router setup; plus security and business recovery planning.

Microsoft Dynamics NAV Consulting
The updated edition of MS Dynamics NAV offers powerful new features such as specialized Role Centers, improved business analytics and reporting options, and advanced workflow support. Progent's Microsoft Dynamics NAV consulting experts can provide programming, configuration and troubleshooting support to enable you to take advantage of Microsoft Dynamics NAV. Progentís engineers can show you how to integrate MS Dynamics NAV to other systems and applications. In addition, Progent can help you to create and utilize databases so you can enhance your understanding of your operations, attract additional clients, refine your marketing strategies, and build productive alliances.

Online Training for Popular Desktop Applications
Progent provides live online education for an array of desktop programs and environments including Office and Office 365 Excel, Word, Publisher, Project, Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and Windows 8. Webinar-based education offers all the benefits of traditional in-person sessions, including instant communication between clients and teachers, but eliminates the expenses of travel and the challenge of attempting to accommodate the availability of many students.

Business Intelligence Reporting Consulting
Progentís business information reporting experts offer remote and on premises expertise to assist your organization with any aspect of business intelligence (BI) reporting ranging from troubleshooting or enhancing reports to designing and implementing a comprehensive BI solution. Progent's management reporting consultants can assist you to maintain your current BI system, help you to migrate reports from a legacy reporting platform to a current solution, and provide as-needed remote mentoring to meet your individual needs. Progentís management reporting professionals offer expertise in the leading BI reporting and visualization tools including Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, Report Designer and Report Builder.

World-class Cisco Help from Expert CCIE-certified Engineers
Progentís elite group of Cisco Certified Internetwork Expert (CCIE) consultants have earned an accreditation restricted to only the most capable experts for designing, programming, installing, and debugging a wide array of Cisco network and interconnectivity products. There are only 7,000 certified CCIEs worldwide, and achieving this distinction requires comprehensive proof of networking skills through written examinations and hands-on testing to ensure that CCIEís know how to apply knowledge to practical problems. CCIEís have a foundational knowledge of core networking technologies and protocols that allow for rapidly crafting multi-vendor solutions.

Remote Support for Windows and Cisco-based Networks
Progentís Technical Response Center provides expert online technical support for Microsoft Windows and Cisco-based environments Nationwide. Progent's certified engineers have the experience to assist you to troubleshoot and solve difficult network problems quickly and affordably. The breadth of information technology expertise represented by Progent's team of engineers makes it possible to escalate even the toughest problems to appropriate specialists as required. Whether you require occasional phone support and online repair or ongoing availability of a Helpdesk Technical Response Center, Progent's engineers can provide your small business with enterprise-level support without the cost and management hassle of running a big internal IT group.

Progent's Consulting, Development and Training Services for Microsoft Office Excel and Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a broad range of online support services to help you to design, develop, test, install, manage, and troubleshoot business applications based on any version of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help your business to upgrade your legacy Excel solutions to the latest releases of Excel, integrate Excel with iOS and Google Android mobile devices, and resolve compatibility problems between various releases of Excel. Progent can provide as-needed help to organizations who need a quick fix to a specific problem associated with Office Excel and Progent also offers full project management services for upgrading or creating line-of-business application software based on Excel. Progent's affordable webinar training for Excel can be custom tailored to meet the special requirements of individuals or groups.

Online Support for Windows Server 2008
Microsoft Windows Server 2008 R2 represents a major step forward in making IT systems more protected and available, easier to virtualize and manage, more expandable, and able to provide an improved platform for web hosting and development. Progent's Microsoft Gold-certified Windows 2008 professionals can deliver expert, cost-effective remote support to assist your business benefit fully from the enhancements incorporated into Windows Server 2008 R2 by providing consulting, troubleshooting, education, administration, network monitoring, and security expertise.

VMware NSX Network Virtualization
VMware's NSX network virtualization technology allows you to create entire networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high degree of automation independent of the physical components making up the underlying IP network. VMware Site Recovery Manager supports automated disaster recovery, application mobility, plus transparent site relocation, failback and re-protect. SRM also permits transparent testing for disaster recovery, updates and fixes and can produce reports to verify complete service recovery, validate SLAs and prove DR compliance. When used with VMware's NSX virtual network technology, VMware SRM can quickly restore the entire virtualized network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist you to plan, deploy, test and administer a DR solution based on VMware Site Recovery Manager and VMware NSX.

Web Development
If you need to spruce up your company Web site, develop internal web sites for functions such as HR or employee training, establish a standout Web presence for a new venture, or create world-class, database-driven web applications, Progent can provide talented and experienced web designers and programmers. Progent's consultants can also assist your company to support your web solutions by building and maintaining a protected, dependable server and communications infrastructure featuring offsite and wireless connectivity. Services offered by Progent's Experts Team include web design, web project management, .ASP and .NET programming, graphics design, and one-on-one training for popular web site authoring tools. For data-intensive web sites, Progent offers the services of Microsoft SQL Server developers, Oracle developers and database administrators, and MySQL experts.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and verify a repeatable workflow for restoring applications and services rapidly after an outage. SRM provides centrally controlled and automated disaster recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, upgrades and patches and can generate reports to verify complete service restoration, validate SLAs and demonstrate compliance. Progent offers the support of a VCDX certified VMware SRM consultant to assist you to plan, configure, test and manage a disaster recovery system powered by VMware Site Recovery Manager.

Affordable Network Support Solutions
Many small companies utilize poor metrics when searching for a computer consultant. Cost per hour is seldom a good measure for value. A consultant with insufficient technical background can take several times longer to complete the same task than an experienced Information Technology professional. For example, billing a third less per hour, but taking three times longer for the same job is not a bargain. Even worse, a badly architected or configured IT infrastructure that is unstable and hard to manage or upgrade can cost a small business many times over its initial price because of lost productivity. Progent's client testimonials from satisfied companies throughout the United States confirm the efficiency of Progent's service model and the expertise of Progent's staff of engineers.

Data Backup and Recovery Expertise
Progent's data backup engineers offer support for a wide array of products and technologies that provide solutions for protecting Windows, Apple Mac, and Linux servers and desktops plus laptops and smartphones. Progent can provide help for leading data protection products including Acronis Backup and Recovery, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Software, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent's consultants can assist your company to install, upgrade, or maintain data backup solutions for a variety of topologies such as on-premises, edge to datacenter, cloud, or hybrid.

Consulting and Troubleshooting Services for System Center 2016 Operations Manager (SCOM 2016)
Microsoft System Center 2016 Operations Manager helps to ensure consistent performance and maximum uptime for key workloads by offering unified, mixed-platform tracking of physical and virtual resources installed throughout local datacenters and private and public clouds. Progent's consulting team can provide advanced remote and onsite expertise to assist businesses of any size to plan, implement, optimize, enhance and troubleshoot SCOM 2016 deployments. Progent's SCOM 2016 consultants can help you to migrate to SCOM 2016 from earlier versions or from other monitoring products, or integrate multiple monitoring tools into a unified infrastructure management ecosystem. Progent can also show you how to expand your Operations Manager 2016 environment to include resources hosted on public clouds by providing Microsoft Azure integration and Amazon AWS hybrid cloud expertise.

Video Conferencing Consultants
Progent offers the support of a certified video conferencing and telepresence engineer with expertise integrating products from the leading telepresence providers including Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist your company to plan, configure, expand, or maintain a telepresence solution that protects your investment and optimizes the business value of your IT network. Progent can also provide the services of network infrastructure consultants able to assist businesses of all sizes to build and troubleshoot a communications network that provides the speed, reliability, security, and scalability required to support your video conferencing/telepresence environment.

Contact a Progent Network Support Expert
To find out how to contact a Progent computer support expert for remote or on-premises help in , call 1-800-993-9400 or visit Remote Computer Help.

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