Missouri Network System Consulting Experts
for Small and Medium-size Business IT Systems:
Remote Consulting and Troubleshooting
For office networks located within the state ofMissouri, Progent's Microsoft and Cisco qualified technicians can provide phone help and troubleshooting to resolve your network systems problems quickly and affordably. Progent has developed top-notch skills, software utilities, and support databases to identify and fix IT problems while avoiding the expense and time delays normally associated with on-site technical service calls.
If yourMissouriorganization is situated outside of the larger metro areas such asKansas City, St. Louis, Springfield, or Independence, your nearby network systems support choices may be limited in technical expertise, or not available during a crisis. This can result in a network that is unusable or causing productivity loss due to technical issues persisting for too long. Progent’s group of field proven network professionals average more than ten years of real-world IT industry experience, in the trenches of network systems support, performing a broad variety of technical tasks for a extensive range of clients. This means you get not just the technical competency needed for the job, but a professional with proven methods for applying those skills to assist with efficient network solutions.
GIAC-certified Information Assurance Consultants
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of computer security professionals. GIAC accreditations are recognized by companies and government organizations around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer support for all of the network security services covered under GIAC accreditation including evaluating network security mechanisms, security incident handling, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
Progent's Test Lab at the Herakles/QTS Internet Data Center
The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center in Sacramento can be used for testing line-of-business applications, developing cost-effective migration methodologies, assessing and optimizing performance, planning or validating disaster recovery strategies, resolving compatibility problems, and building training environments for the latest products and technologies. For Progent clients who lack adequate internal resources to assemble effective pilot systems, the lab reduces capital costs and engineering risk while keeping critical IT projects on schedule.
Easy Engagement and Pricing Structure
Progent's simplified by-the-minute billing policy requires no complex contracts, retainers or hidden charges. Many other support companies have minimum billable time or other extra fees that drive up support costs. For remote support from Progent during regular business hours, you only get charged for the time spent resolving your problem. If it only takes ten minutes to solve your issue, then you are only billed for ten minutes. For regularly scheduled onsite service work booked more than twenty-four hours in advance, you pay only for the time when a Progent team member is actually on-site solving your issues. Just Progent's value priced by-the-minute rate. For emergency same-day on-site service calls, you may be billed for our engineer’s travel time, but not an increased emergency rate. Because Progent has a large pool of expert consultants located within the entire service territory, an available expert is typically near to help. Progent can in addition dispatch onsite service to the majority of zip codes in the U.S. within 24 hours of receiving a support call. Progent's online support group has delivered help to small companies in every state (Refer to Progent's customer testimonials.)
ProSight Network Audits for Assessing Network Health
Prosight Network Audits offer a fast and low-cost alternative for small and medium-size organizations to get an objective evaluation of the overall health of their IT system. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified group of IT experts, ProSight Network Audits show you how closely the deployment of your core infrastructure assets conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits such as a more manageable and more secure AD environment. Both options also provide the long-term benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include easier network management, better compliance with information security standards, more efficient utilization of IT resources, faster problem resolution, more dependable backup and restore, and less downtime. For more information about ProSight Network Audits and to view sample reports, go to ProSight Network Audits.
Wi-Fi Site Survey
Progent’s Wireless Site Survey assists you to design and implement a wireless LAN customized for your environment, offering your business a WLAN that has the reception, speed, capacity, Quality of Service, data protection, and hand-off ability your business requires. Progent's predictive wireless design services can be carried out remotely and make use of cutting-edge RF simulation and analysis tools to design a cost-effective Wi-Fi LAN. Progent’s onsite wireless survey features physical walkthroughs, RF and security assessment of your existing wireless network, evaluation of your site's layout, measuring for RF interference, signal propagation modeling, selection of the best locations for customer-specified Wi-Fi Access Points. Location and configuration support for Wi-Fi APs include Aironet wireless access point configuration support, Cisco Small Business 100/300/500 wireless APs consulting, Catalyst 9100 Series 802.11ax access points system design, Meraki wireless access point configuration and consulting support, and Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration services.
ProSight DPS Managed Cloud Backup
ProSight Data Protection Services cloud backup provides small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of vital files, applications and virtual machines that have become lost or damaged due to component breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images/, as well as Hyper-V and VMware virtual machine images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's backup and recovery specialists can deliver world-class expertise to set up ProSight DPS to be compliant with regulatory standards like HIPPA, FINRA, and PCI and, when needed, can assist you to recover your critical information. Learn more about the entire ProSight line of value-priced network monitoring and management services for small and mid-size businesses.
Juniper Networks Consulting
Progent's Juniper Networks-authorized network engineers can assist your company to design and deploy Juniper Firewall/VPN platforms, enhance and support your infrastructure, and upgrade efficiently from outdated equipment to current versions. Progent's Junos OS engineers can provide support for Juniper's premiere network control software to help your business to streamline the administration and improve the security of your Juniper VPN appliances and firewalls. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system products and can assist organizations manage networks that include a mix of Juniper's OS platforms.
Microsoft Windows Server 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 utilizes core technologies initially designed for and refined on Azure, one of the world's largest public clouds. This pedigree significantly improves the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving security, uptime, expandability, manageability, reliability and recoverability. Progent’s Microsoft-certified Windows Server 2016 Hyper-V experts can assist you to assess the benefits of Hyper-V 2016 for your business, configure pilot systems to confirm the ability of Hyper-V 2016 to support your vital workloads, plan an efficient network architecture for a cloud-based or hybrid installation, develop and carry out a non-disruptive migration strategy, educate your IT management and support staff, and provide as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 investment gives you maximum business value.
Configuration of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology engineers offer expert remote and on-premises consulting for Cisco's Catalyst, Nexus and Meraki families of managed switches for environments that range from small organizations and campus networks to giant data centers and service providers. Progent can assist you to implement Cisco's rapidly evolving switching solutions to realize the throughput, expandability, resilience, virtualization support, data protection and manageability needed by your organization. For information about Progent's consulting services for Cisco's market-leading family of Catalyst switches, refer to Cisco Catalyst switch consulting and support. To learn about Progent's support for Cisco's Nexus Series of data center switches, see Nexus switch consulting services. For details about Progent's support services for Cisco Meraki switches, visit Cisco Meraki switches consulting services.
Responsiveness of Progent's TRC for Remote IT Support
Progent's Technical Response Center is committed to providing the best level of online network support possible for both urgent and non-critical issues. For emergency problems that impact many users, crucial individuals, or a line-of-business application, the Technical Response Center is set up to engage in less than an hour. For standard problems, the TRC will within two hours. Under any circumstance, your ticket will be created quickly and correctly, You will receive an acknowledgement from the trouble ticket system, and the TRC will check with you on each resolved issue to verify you are comfortable with the results and willing to close the ticket. Learn more concerning Progent's TRC Customer Commitment.
ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
ProSight Enhanced Security Protection services offer affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, device control, and web filtering via cutting-edge technologies incorporated within a single agent accessible from a unified console. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP environment that meets your company's unique needs and that allows you prove compliance with legal and industry information security standards. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent can also help your company to install and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's
Cisco WiFi Controller Integration and Support Consultants
Cisco's Catalyst family of wireless controllers streamline the management of wireless LANs by unifying the provisioning and management of Wi-Fi access points, tuning wireless performance by reducing the impact of radio frequency congestion, enhancing Wi-Fi uptime with fast auto-failover, and strengthening security by identifying threats and filtering traffic content according to user class and locale. Progent can help you to configure Cisco Wi-Fi controller appliances to manage and monitor wireless networks of all sizes. Progent can assist you to maintain and debug your existing Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's latest wireless controller details, visit Catalyst Wi-Fi controller expertise
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and verify a repeatable process for recovering applications and services rapidly following a breakdown. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, and non-intrusive site migration, failback and re-protect. SRM also enables non-intrusive testing for disaster recovery, upgrades and fixes and can produce audit reports to confirm complete service restoration, validate SLAs and prove DR compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to assist you to design, configure, test and administer a DR system powered by VMware Site Recovery Manager.
After-hours Remote Support
Progent's affordable after-hours remote support program provides clients round-the-clock access to online technical support from Progent's Technical Response Center. Services offered beyond regular business hours include resolving problems with Microsoft servers, Microsoft Windows desktop support, help with MS Office programs, network and system backup and recovery, and basic routing and switching help for Cisco networking products.
Contact a Progent Network Consultant
To find out how to contact a Progent computer consultant for remote or onsite expertise, phone
An index of content::
Network Security Audit Security Protection
Backup Exec Network Security Auditor
For small and midsize businesses, computer security and regulatory compliance is excessively complex to master but too risky to overlook. The largest biggest enterprises have been hacked, and the leading cloud services have on occasion been taken down. It looks as though there's no place to hide. Progent makes it economical for smaller companies to implement vital IT security projects successfully by offering the benefit of billable time to the nearest minute with no minimum billing for online support. This means you can have access to a world-class information consultant to provide just the help you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help your business with any level of network security including vulnerability audits, virus screening and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and creating a comprehensive security plan.
Microsoft System Center Operations Manager Remote Troubleshooting
Monitoring and Reporting Technology Consulting
Even if your company has a minimal computer services group and a limited technology budget, your information network can still have the same high reliability and performance that once needed a large in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified IT consultants, the latest system management software for proactive monitoring and threshold alarms, and economical support packages such as a help desk call center to keep your vital business applications and hardware up and running.
Online Support Microsoft Exchange
Exchange 2000 Server Upgrade Network Consulting
Progent is one of the most expert network support companies for creating e-mail systems based on Microsoft Exchange 2000. Progent specializes in helping small businesses derive all the benefits of Exchange Server 2000 under typical situations such as upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 support.
Top IT Consultant Co-managed Service Desk
Shared Support Desk Computer Consulting
Progent's Microsoft certified Consultants provide several ways to help mid-size and large companies create an efficient and successful in-house Computer Support Help Desk. Progent's consulting services include Return on Investment analysis, process study and improvement, management reporting, training of in-house staff, and documentation of processes. Progent's Software Selection and Integration Services help organizations analyze the numerous top level Help Desk application programs on the market and determine which packages may be excessively expensive, lack key features, or align poorly with your company's corporate culture. Progent also offers temporary staffing for organizations who want to augment their in-house Help Desk staff for special projects or to fill in for absent or indisposed personnel.
24/7 Microsoft Azure VPN configuration Design Firms
Consulting Services Microsoft Azure integration
Progent can assist companies of any size to move all or part of their computing infrastructure to Microsoft Azure. This can streamline IT administration and lower equipment expense. Azure offers a comprehensive library of cloud services and Progent can assist you to understand the advantages and limitations of different cloud computing models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local apps and resources and make sure that you avoid the common errors small organizations make when moving to the cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Google Android handhelds.
Business Portal for Dynamics GP Consultant Services
Dynamics GP Modifier Consultant Services
Progent's background providing Microsoft .NET services and SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer platforms enable Progent to design custom mission-critical programs and eCommerce solutions that operate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can help you design reports that allow you to analyze your business more effectively, transforming uncooked data into valuable insights into your company and customers.
Ubiquiti UniFi XG Security Gateway Engineers
Ubiquiti UniFi access point Professional
Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. UniFi appliances running throughout multiple venues with thousands of access points can be remotely provisioned and managed using Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, optimization, debugging, monitoring, and reporting. Progent offers the expertise of veteran Wi-Fi consultants who can help you to determine the benefits of Ubiquiti’s UniFi products for your environment and help you to plan, install, administer, and troubleshoot your UniFi ecosystem.
24x7x365 IT Outsourcing Example Whitepaper
Small Business IT Outsourcing White Papers
Progent’s IT outsourcing services offer affordable computer consulting for mid-size businesses. Whether it includes planning network architecture, setting up an in-house Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your network, or building a web-based business application, outsourcing your IT technical services can reduce costs and eliminate uncertainties, allowing network support expenses to increase in a more moderate and controlled fashion than is possible by amassing a bulky, knowledgeable internal IT organization. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to build a secure and robust system architecture for your critical Windows-based applications such as Windows Server 2008, Exchange Server 2007, and Microsoft SQL Server 2008.
Immediate Automatic Network Diagrams Professional
Help and Support Network Device Configuration Management
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to diagram, monitor, optimize and debug their connectivity appliances like routers, firewalls, and wireless controllers plus servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and displays the configuration information of almost all devices on your network, tracks performance, and generates alerts when issues are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off common tasks such as making network diagrams, expanding your network, finding devices that need important updates, or isolating performance bottlenecks.
Security Evaluation Fortinet
Data Leakage Prevention Firewall Setup
For small and midsize organizations, network security and information assurance and compliance can be too complex to master yet too risky to ignore. The largest largest institutions have been breached, and the leading cloud service providers have occasionally been knocked out. It seems like there's no place to run. Progent makes it economical for small and midsize organizations to carry out vital IT security projects successfully by providing the benefit of billed time to the closest minute without any minimum charge for remote support. This means you have the help of a seasoned computer expert to provide just the knowledge you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help you with any level of system security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and designing a comprehensive security strategy.
Altaro VM Backup and vCenter Integration Services
Altaro VM Backup Planning Network Consultant
Altaro VM Backup offers small and mid-size businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud architectures and also enables cost-effective backup to Microsoft Azure storage. Headline features include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as low as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, granular restore capability for specific files and emails, support for Windows CSV and for vCenter for managing large-scale deployments, and support for Microsoft VSS technology to back up online VMs with zero downtime. Progent is a certified Altaro partner and can provide a wide range of services to assist you to design, deploy, manage and troubleshoot a backup/restore system powered by Altaro VM Backup software.
MS SQL Consultants
After Hours Microsoft T-SQL Design
Microsoft SQL Server 2005 delivers indispensable, familiar tools to computer experts as well as to network users, lessening the complexity of creating, integrating, managing, and accessing company data and database applications in environments ranging from mobile devices to corporate information networks. The complexity and integration requirements of Microsoft SQL Server 2005 call for a network consultant with real-world expertise and wide knowledge in planning and building information-based, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Citrix StorageLink Specialists
Citrix StorageLink Consultants
Progent's Citrix-certified experts can help your organization to assess the strategic value of the available versions of Citrix Essentials for Hyper-V, help you to use Citrix management utilities in your Hyper-V network, and demonstrate to you how you can deploy Citrix Essentials for Hyper-V to improve the responsiveness, availability, consistency, and recoverability of your virtual environment while reducing the cost of resources and support and streamlining administrative tasks.
Office SharePoint Server 2016 Specialist
Computer Consulting SharePoint Portal Server
Progent's Microsoft-authorized experts can show you how to rationalize the business justification for deploying Microsoft SharePoint Server 2007, advise you on the most sensible edition of Microsoft SharePoint Server for your application, offer setup and deployment services, help you to set up MS SQL Server as a back-end database, improve your network integrity, integrate your off-the-shelf and custom application programs to operate with Microsoft SharePoint Server 2007, design a comprehensive security strategy that incorporates portal solutions, and provide maintenance and Help Desk services.
Network Consultant Non-stop Interoffice Connectivity
After Hours Technology Professional Automatic Failover
Progent’s high availability interoffice connectivity and fault tolerant system infrastructure professionals can help small organizations achieve zero-downtime Interoffice connectivity via redundant networks with transparent failover. Progent’s Cisco Certified Internetwork Experts can design and deploy fault tolerant Inter-office networks supported by zero-downtime EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and automatic fail-over can provide affordable non-stop interoffice networking.
Microsoft Certified Partner Windows Server 2019 Hybrid Integration On-site Support
Computer Consultants Windows Server 2019 Live Migration
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid deployment model. Windows Server 2019 delivers major enhancements in scale, performance, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and container support.
SharePoint 2019 Information Rights Management Consultants
SharePoint 2019 PowerApps On-site Support
Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical online and onsite consulting, application development, and technical support services for businesses of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help you plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud-based resources into a seamless intranet solution.
SonicWall NSA 3650 Firewall Evaluation
SonicWall NSA 9650 Firewall Network Consulting
Progent's certified SonicWall firewall experts can show you how to deploy, maintain, and tune SonicWall firewall devices including the newer SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified network security experts can show you how to incorporate SonicWall firewalls into a complete network protection plan and build protection into your business practices.
Microsoft CRM Computer Consulting
Microsoft CRM Computer Consultant
Microsoft CRM helps mid-market businesses nurture profitable client interactions. Integrated Sales and Customer Service components enable employees to share information to help improve selling success and deliver consistent, effective customer service. Progent can configure the optimal server and communications environment, including mobile wireless access, to support MS CRM, and Progent's Experts Team can provide your company with a certified MSCRM professional who can help you integrate Microsoft Dynamics CRM with your sales or customer service data.
Navision Help and Support
Axapta Installation support
Progent can provide you with application developers who can modify your Microsoft Business Solutions ERP, MRP, and financial system programs to match your particular business requirements. Progent’s Microsoft consultants offer experience in Microsoft AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers expert e-Commerce integration support for safe, company-wide resource sharing plus integration with Customer Relationship Management packages.
Remote Support SharePoint 2019 PowerApps
SharePoint 2019 Workflow Manager Setup and Support
Progent's certified SharePoint 2019 and SharePoint Online consultants offer affordable online and onsite expertise, application development, and technical support services for organizations of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist customers design and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud infrastructure into a seamless intranet solution.
Top Windows Server 2008 Hyper-VI Consultant
Urgent Windows Server 2008 BranchCache Specialists
Windows Server 2008 is a major step forward in making information systems more secure and available, simpler to virtualize and administer, faster, and able to provide a better environment for web publishing. Progent can assist your business get the most from the improvements incorporated into Microsoft Windows Server 2008 by providing consulting, support, training, temporary staffing, monitoring, and security engineering services.
Windows Server 2019 Windows Time Service IT Services
Open Now Windows Server 2019 Cluster Operating System Rolling Upgrade Integration Services
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Windows Server 2019 offers major enhancements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and container support.
Macintosh and Exchange IT Services
Mac voice mail Help and Support
Exchange Servers and Macintosh workstations can work together efficiently. Progent's Apple and Microsoft certified experts can help you install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to work closely with teammates who use Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Mac software can coexist, allowing Mac users to get and send messages, search the Exchange global address list, copy addresses, synchronize appointments, and invite fellow workers to conferences via your Microsoft Exchange account. Progent will make sure that your Microsoft Server is properly configured and that WebDAV and Outlook Web Access are enabled. Progent also can provide customized onsite Entourage training.
Open Now ProSight Private Cloud Hosting Services Consultant Services
ProSight Virtual Machine Hosting Specialists
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size company's production servers in an environment that gives the maximum degree of dependability and scalability and is in addition simple to migrate to any data center. ProSight Virtual Hosting options are based on mature virtualization platforms that allow small and midsize businesses with mixed- platform environments to economize significantly on the expense of capital investments, infrastructure maintenance, and network management while achieving world-class fault tolerance and an unprecedented level of vendor flexibility.
On-site Technical Support wireless VoIP phones and Meraki APs
CCDP Expert Certified wireless IP phone configuration Engineer
Cisco's wireless IP phones are hardened Wi-Fi devices intended for professionals who are mobile within office, warehouse, retail or other environments where management requires user endpoints that provide more administrative control, data security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) mode of mobile collaboration. Creating solutions with Cisco's wireless IP phones usually demands that you configure and optimize numerous components of your wireless infrastructure including wireless access points, switches, wireless LAN controllers, and network management software. Progent's certified experts can provide remote and onsite assistance to help your organization build and maintain a Cisco wireless VoIP phone solution by delivering integration services that can range from debugging the set up of an IP phone or access point to providing project management outsourcing or co-sourcing for modernizing the wireless infrastructure of an entire campus.
ProSight Remote Infrastructure Management Professionals
IT Services Network Troubleshooting
Progent’s ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to diagram, monitor, optimize and troubleshoot their networking appliances such as routers, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Using cutting-edge RMM technology, WAN Watch ensures that network diagrams are always current, captures and displays the configuration information of virtually all devices on your network, tracks performance, and generates notices when problems are discovered. By automating complex network management activities, WAN Watch can knock hours off ordinary chores like making network diagrams, expanding your network, locating devices that require critical software patches, or identifying the cause of performance problems.
Microsoft and Cisco Certified Supplemental Help Desk Consulting Services
Extended Call Center Technical Support
Progent's Microsoft authorized experts offer three ways to help medium-size and large organizations create a cost-effective and successful in-house Computer Support Helpdesk. Progent's consulting services include ROI evaluation, process analysis and enhancement, management reporting, education of internal staff, and documentation of processes. Progent's Software Evaluation and Deployment Services help companies sift through the numerous top level Help Desk application programs on the market and decide what products may be too expensive, lack critical capabilities, or align poorly with your company's corporate culture. Progent also provides short-term staffing for businesses who want to augment their internal Help Desk team for special projects or to fill in for vacationing or indisposed personnel.
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