Missouri Network Technical Support

If your Missouri company is located beyond the larger metropolitan areas such as Kansas City, St. Louis, Springfield, or Independence, your nearby network support options may be limited in skills, or not available during an emergency. This can result in a office network that is unusable or causing efficiency loss due to technical problems persisting for too long. Progent’s team of network engineers average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a broad range of technical projects for a extensive range of customers. This means you get not only the technical skills needed for the job, but a professional with field proven methods for applying those skills to deliver excellent network solutions.

Online Support for Microsoft and Cisco-based Networking Environments
Progent’s Technical Response Center offers expert online technical support for Microsoft Windows and Cisco-based environments anywhere in the U.S. Progent's certified professionals have the knowledge and experience to help you to troubleshoot and solve tough network problems quickly and cost effectively. The scope of information technology expertise represented by Progent's team of engineers allows them to escalate even the most challenging problems to appropriate subject matter experts as required. Whether you require occasional phone support and online troubleshooting or ongoing access to a Helpdesk Call Center, Progent's engineers can provide your company with enterprise-level support without the high cost and administrative overhead of running a big in-house IT organization.

Oracle Administration Services and Software Programming
Progent offers online access to an Oracle certified expert for Oracle DBA services or an Oracle application developer. Progent can assist you to develop efficient mechanisms for critical Oracle DBA activities such as database tuning, backup and restore strategies, and information protection, or mentor your IT staff to follow industry best practices for streamlining various administration tasks. Progent can also provide the support of a PL/SQL programmer to assist your company to design, tune, enhance, or migrate Oracle programs that can vary from business reports to data-driven web commerce sites. Progent offers experience using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to tune current SQL programs using Oracle's SQL Access Advisor.

Progent's Integration and Development Services for SQL Server 2016
SQL Server 2016 offers major enhancements in performance, scale, security, high-availability, mobile computing support, plus built-in analytics and reporting. New features include PolyBase for processing SQL and NoSQ files in one appliance for big data applications, Jason support, Dynamic Data Masking, Mobile Report Publisher, and centralized management of on-premises and cloud-based operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts offer remote and onsite support to assist businesses of any size to design, deploy, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

Planning and Migration Support services for SharePoint Server 2013
Progent has been providing SharePoint support since the initial SharePoint product was released more than a decade ago, and Progent has the breadth and depth of technical knowledge to help businesses of any size to design and implement a SharePoint Server 2013 installation and develop SharePoint 2013 apps that add substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can help your company to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from older versions of SharePoint or from a different collaboration solution; decide if an on-premises, Cloud-based or hybrid deployment is most sensible for your organization; and pick the right version of SharePoint 2013 for your purposes. Progent can provide full project management support or can assist in specific tasks associated with your SharePoint 2013 deployment.

iPhone Integration
Progent's iPhone and iPad integration consultants offer affordable remote assistance to assist your business to design, deploy, and troubleshoot any aspect of your iPhone and iPad and Windows integration solution and is available for short-term tasks to help you get past occasional technical roadblocks or major engagements to help you complete large-scale projects on time and within budget. Progent has experience in local, cloud-centric, or hybrid networks and can help you create or support a resilient, protected and efficient network infrastructure that aligns with your computing model. Progent also offers remote and on-premises training to help manage and use your iPhones and iPads in a secure, collaborative ecosystem that optimizes the strategic value of your IT system.

CISM-certified Cybersecurity Management Consultants
Progent offers the services of CISM certified network security management experts. The Certified Information Security Manager (CISM) committee describes the basic capabilities and worldwide standards of performance that information security managers are expected to learn. CISM provides executive management the assurance that consultants who have qualified for their CISM certification possess the experience and knowledge to deliver effective cybersecurity administration and consulting consulting.

Data Backup/Restore Consultants
Progent's backup consultants offer consulting support for a broad range of products and technologies that provide solutions for protecting Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations as well as laptops and smartphones. Progent can help you with all major backup products by providing services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake Availability solutions. Progent also offers help with Acronis, Mozy, Retrospect, Time Machine, Backup Exec, BackupAssist, CrashPlan PRO, and Solaris FLARs. For enterprises, Progent offers VMware Site Recovery Manager (SRM) expertise. In addition, Progent's ProSight Data Protection Services are available to small and mid-sized organizations as a low cost and fully managed solution for reliable backup and disaster recovery.

System Center 2016 Planning and Integration
System Center 2016 provides major improvements in the management of hybrid cloud environments through advanced support for Windows Server 2016, Windows 10 clients; seamless integration of multi-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better cloud support such as closer integration with Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts offer advanced online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to plan and install a new implementation of System Center 2016, extend or tune an existing one, upgrade efficiently from a prior version of System Center, or troubleshoot your System Center environment.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer security for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, device control, and web filtering through leading-edge technologies packaged within one agent managed from a unified console. Progent's data protection and virtualization experts can help you to plan and configure a ProSight ESP deployment that meets your organization's unique needs and that helps you achieve and demonstrate compliance with government and industry information security regulations. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require immediate action. Progent can also assist your company to set up and verify a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

Web Site Development
If you need to spruce up your company web, create internal Webs for applications such as HR or employee education, build a standout Web presence for a new business, or build world-class, database-driven web applications, Progent can provide talented and seasoned web architects and programmers. Progent's consultants can also help you to host your web environment by designing and managing a protected, robust server and communications infrastructure featuring offsite and mobile connectivity. Services offered by Progent's Experts Team include web design, web project management, .ASP and .NET programming, graphics design, and one-on-one training for popular web development tools. For data-intensive web sites, Progent offers the services of SQL Server programmers, Oracle programmers and DBAs, and MySQL experts.

Talk to a Progent Network Support Expert
To see how you can get in touch with a Progent computer consultant for remote or on-premises support in , phone 1-800-993-9400 or go to Remote Network Support.

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