For office network systems located within the state ofMissouri, Progent's Microsoft and Cisco certified consultants can deliver online assistance and troubleshooting to resolve your computer network troubles quickly and affordably. Progent has acquired enterprise-class skills, advanced software tools, and support databases to troubleshoot and resolve IT problems without the expense and delays normally associated with in-person service visits.

If yourMissouriorganization is located outside of the larger metro areas such asKansas City, St. Louis, Springfield, or Independence, your nearby computer support options may be limited in expertise, or unavailable during an emergency. This results in a network environment that is unpredictable or causing efficiency loss due to technical problems persisting for too long. Progentís staff of network consultants average more than 10 years of real-world IT industry experience, in the trenches of network support, performing a large range of technical projects for a broad range of customers. This means you obtain not only the technical skills needed for the task, but an expert with proven methods for applying that expertise to deliver affordable network solutions.

Online Technical Support for Microsoft and Cisco-based Networks
Progentís Technical Response Center offers expert online support for Microsoft Windows and Cisco-based environments Nationwide. Progent's certified engineers have the knowledge and experience to assist you to troubleshoot and solve complex network problems rapidly and affordably. The scope of technical expertise offered by Progent's staff of consultants makes it possible to escalate even the toughest problems to the right specialists as required. Whether you need one-time phone support and online repair or ongoing availability of a Helpdesk Call Center, Progent's engineers can provide your small business with enterprise-level expertise without the high cost and management overhead of running a large internal support organization.

The Progent Test Lab at the Herakles/Quality Technology Services Data Center
The Progent Test and Training Lab at the QTS Data Center in Sacramento is available for testing mission-critical applications, developing efficient system upgrade methodologies, evaluating and tuning performance, designing or verifying business continuity solutions, resolving compatibility problems, and establishing training systems for the latest products and technologies. For Progent customers who lack adequate in-house resources to configure proper test environments, Progent's Test and Training Lab reduces capital outlay and technical risk while keeping critical IT initiatives on schedule.

Oracle DBA Support and Software Development
Progent can provide affordable access to an Oracle certified consultant for Oracle DBA services or an Oracle application programmer. Progent can assist you to create effective solutions for critical Oracle database administration tasks such as performance tuning, backup/recovery strategies, and database protection, or train your IT staff to use industry leading practices for simplifying various management tasks. Progent can in addition offer the support of a PL/SQL programmer to help your company to design, tune, enhance, or port Oracle-based applications that can vary from business reports to data-driven web sites. Progent offers skill with SQL Developer, SQL *Plus, and JDeveloper tools and can assist you to optimize existing SQL programs by utilizing Oracle's SQL Tuning Advisor.

SonicWall Firewall Consulting Services
Progent's certified SonicWall firewall experts can show you how to integrate, manage, and update SonicWall firewall devices including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 2040 products. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall firewalls into a complete network protection solution and design security into your corporate practices. For more information, see SonicWall firewall integration consulting services.

Collaborative Applications Support Services for Telecommuters
Progent can help small and medium-size organizations to deploy collaborative technology like SharePoint and Microsoft Teams to permit their telecommuters to benefit from productive interaction with colleagues and customers. For details about how Progent's experts can assist organizations to integrate and maintain collaboration platforms for a remote workforce, go to collaboration platforms support services for teleworkers.

Network Support for Local Governments
Progent has a long background delivering a broad range of remote IT consulting and urgent repair services to local governments and school districts across the United States. Progent is among the industryís pioneers in providing expert remote IT consulting and has provided IT solutions to organizations in all 50 states. Progent's online network consulting for local governments saves travel costs and resolves issues more quickly than on-premises service calls.

Design and Deployment Support for Cisco's Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified consultants can provide Aironet wireless access point consulting and Cisco wireless controller consulting so you can benefit from the 802.11ac Wi-Fi specification to triple the speed for your Wi-Fi LAN while extending the coverage.

Affordable Network Support Solutions
Many small businesses rely on poor metrics when shopping for a computer network consultant. Cost per hour is seldom a good measure for value. A consultant with insufficient technical background can take several times longer to complete the identical task than an experienced Information Technology professional. For example, charging 30% less per hour, but taking three times as long for the same task is hardly a deal. Still worse, a badly architected or implemented network environment that is unstable and difficult to administer or expand can cost a business many times over its initial price because of lost productivity. Progent's customer testimonials from satisfied businesses across the U.S. confirm the efficiency of Progent's service model and the expertise of Progent's team of engineers.

VMware NSX Network Virtualization
VMware's NSX network virtualization platform enables you to create complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and administered with a high level of automation independent of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager supports automated disaster recovery, application mobility, plus non-intrusive site migration, failback and re-protect. SRM also permits non-intrusive testing for disaster recovery, updates and patches and can produce reports to confirm full service recovery, validate SLAs and prove compliance. When integrated with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly restore the entire virtualized network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist your organization to design, configure, test and maintain a disaster recovery solution powered by VMware Site Recovery Manager and VMware NSX.

Active Directory Design and Integration Expertise
Progent's Microsoft-certified Active Directory consultants have deep knowledge troubleshooting complex Active Directory issues such as directory replication problems, multi-domain partition configurations, lost Active Directory objects, cleanup of beta application configuration objects in on-line Active Directory systems, and repair of failed setups of AD and AD-dependent applications. Progent is also experienced in working with advanced Active Directory utilities like ADSIEDIT, DCDIAG and NETDIAG. Progent can also suggest configuration techniques that address key issues including AD naming standards, hierarchical structure, IT management structure, use and structure of group policy objects, as well as security and monitoring specifications. Progent can also analyze the implications of alternate server and service configurations on capability and speed. Progent can assist businesses to design and implement configurations of Active Directory Domain Services by delivering Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud integration.

MS Exchange 2019 Server Integration Services
Progent can help you in any facet of your migration to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 for hosting Exchange; planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and implementing Hyper-V; setting up HLB; configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook. To learn more, see Progent's Microsoft Exchange 2019 integration services.

Data Backup and Recovery Expertise
Progent's data backup experts can provide support for a broad range of utilities and technologies that deliver solutions for protecting Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and workstations plus laptops and handhelds. Progent can help you with all major backup products by delivering services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake Availability solutions. Progent also offers help with Acronis, Mozy, Retrospect for Macintosh, Time Machine, Symantec Backup Exec, BackupAssist, HP Data Protector, and Oracle Solaris FLARs. For large organizations, Progent can provide VMware Site Recovery Manager and NSX consulting. In addition, Progent's ProSight Data Protection Services are available to small and mid-sized organizations as a low cost and fully managed service for reliable backup/disaster recovery (BDR).

Contact a Progent Computer Consultant
To find out how you can get in touch with a Progent network support expert for remote or onsite support in #(state), phone 1-800-993-9400 or visit Remote Computer Help.



An index of content::

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    Progent's expert support team can help you design and deploy an efficient in-place Microsoft Exchange 2003 upgrade strategy that minimizes productivity disruption, simplifies long-term service demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multi-server or multi-location upgrades, Progent offers the experience to finish your move rapidly and economically. Progent's Exchange Server 2003 help, repair, and consulting services include expertise with the integration of outside vendor enhancements of Exchange Server 2003 that are in keeping with your business goals.

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    Progent can assist small companies to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and lower hardware expense. Azure includes a wealth of public cloud services and Progent can help you to understand the advantages and limitations of various cloud networking models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises applications and network infrastructure and ensure you avoid the typical mistakes small companies make when migrating to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to prepare firewalls and VPN tunnels and to integrate Apple iOS devices and Android smartphones and tablets.

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    For smaller companies, network security and compliance can be excessively complicated to master but too risky to overlook. The largest largest enterprises have been hacked, and the top cloud service providers have on occasion been knocked out. It looks like there's nowhere to run. Progent has made it affordable for small and midsize companies to carry out vital IT security projects effectively by offering the benefit of billable time to the closest minute with no minimum charge for remote help. This means you can have access to a world-class information consultant to provide precisely the help you need whenever you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help your business with any aspect of system security including vulnerability assessments, malware screening and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and designing a complete security plan.

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    Progent's Microsoft and Cisco certified network engineers can provide advanced help with a broad range of technologies and can deliver that assistance online anywhere in the U.S. or onsite in select cities across the United States and anywhere in California. Progent provides online support for networks powered by Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that incorporate a mix of Microsoft and UNIX-family technology. Progent also offers the help of Cisco CCIE infrastructure specialists for the toughest connectivity problems, as well as the the assistance of CISA and CISSP-accredited security engineers to assist with complex security planning and problem solving. Progent has delivered online network support to companies in every state in the U.S.

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    Aironet Wi-Fi AP Management Network Consultant

    Progent's Cisco CCIE wireless network infrastructure consultants can provide remote or onsite configuration and debugging support to help you to plan, configure, update, optimize, administer and debug Aironet Wi-Fi access point environments of any size or topology. Progent's Cisco wireless controller consultants can also help you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to build an enterprise-wide connectivity solution that is easy to administer and expand. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, placement and setup of Aironet Wi-Fi access points to work with your specific workplace design, building structure, and expected network traffic.

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    Cisco's Small Business 100, 300 and 500 series of APs are Linux-based units designed as entry-level wireless solutions for light workloads. Progent's Cisco CCIE wireless network infrastructure experts can provide remote or onsite integration and troubleshooting services to help your organization to plan, configure, upgrade, tune, manage and debug Cisco Small Business wireless access point environments of any scale or architecture.

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    Email Outbound Content Filtering Consulting

    Progent's ProSight Email Guard solution uses the technology of top information security companies to deliver centralized control and comprehensive protection for your email traffic. The hybrid architecture of ProSight Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a first line of defense and keeps most threats from making it to your security perimeter. This decreases your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper layer of inspection for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, DLP, and email encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall.

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  • Emergency Fedora Linux Online Support Services
    Mandrake Linux Specialist

    Progent's Linux support services provide small and mid-size companies and developers assistance with administering and maintaining Linux systems that operate with Microsoft-based technology. Progent offers your organization contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide range of expertise offers you an easy single source to show you how to build and manage a secure and robust cross-platform network and communications infrastructure that supports Linux and Microsoft interoperability by combining Windows with leading Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.

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  • NetApp MetroCluster and FlexPod Engineer
    Consulting NetApp Disaster Recovery

    NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering with replication to deliver fast, zero data loss disaster recovery between sites located as far as 185 miles apart. Progent's roster of seasoned network experts can help your business to plan, configure, administer, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that aligns with your technical requirements and budget. Progent can make sure you follow best practices for installing your MetroCluster environment by delivering help with tasks like assigning shelf IDs, determining aggregate layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network, and testing your MetroCluster disaster recovery system to prove adherence with industry standards and government mandates.

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    Check Point SandBlast Network Security Audit

    Progent's Check Point Software consultants can show you how to choose and deploy Check Point Software Firewall utilities and appliances powered by Check Point Software's technology to offer an affordable and efficient security defense for your corporate network. Progent can also show you how to integrate other Check Point products such as Check Point ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other vendors and provide a central stop for on-going network support, maintenance, training, and design expertise.

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  • Technology Consulting Modern Network Security
    Remote Technical Support Malware Forensics

    ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior analysis tools to guard endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely get by traditional signature-based AV tools. ProSight ASM protects local and cloud resources and provides a unified platform to automate the entire malware attack progression including protection, infiltration detection, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against newly discovered attacks.

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  • Windows Cluster Server 2008 On-site Support
    Technical Support Microsoft Windows Server 2008 Cluster

    The cluster feature set built into the high-end editions of Microsoft Windows Server 2008 has been dramatically re-engineered to simplify the deployment, setup, and administration of server clusters that offer greater levels of network availability, security, efficiency, and versatility. New or improved features include cluster Validation, revamped setup and deployment, improved cluster management, new cluster architecture for increased uptime, hardened security and quorum structure, minimization of failure points, more disk and memory capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help your company assess the advantages of failover clusters, design and implement an installation, educate your network support staff to administer your cluster environment, provide ongoing consulting and support services, and create and validate a disaster recovery plan.

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    Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies more than a quarter century of experience assisting manufacturing and service companies to manage complex supply chains and improve the efficiency of key processes in order to get products to market quickly and adhere to customer commitments consistently. Progent offers the skills of an ERP specialist with over 20 years of background working with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite services that spans from as-needed guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, CPQ, web site integration, troubleshooting, data conversion, Excel and SQL integration, training, and DBA services.

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    For large organizations, Progent can supplement in-house network support staffs by providing world-class experience in supporting key Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server consulting. For the nationwide or worldwide businesses with branch offices, Progent can act as a transparent local supplement of enterprise network management. Progentís enterprise support services include corporate-wide security, online branch office support, network design, Sarbox conformance, project planning, and world-class support for multiple location office environments powered by Enterprise Windows 2003. Progent can offer on-site consultants and specialists to assist with a campus relocation or office move, or a network designer to assist with setting up or utilizing an Internet Data Center or co-location site.

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    Progent's Citrix-authorized consultants can help your company to understand the business advantages of XenServer and additional Citrix platforms, and can help your IT organization to plan, test, implement, troubleshoot, and support a Citrix XenServer solution. Progent can also analyze your current Citrix technology deployment and show you how to optimize consolidation, responsiveness, security and compliance, availability, and recoverability.

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    If you have a company IT system with 10 to 50 network users, Progent's computer outsourcing services save your business from dependence on an individual freelance service provider while giving you affordable and dependable access to high-quality network support. By delivering IT support service when you need it, offering specialized expertise for key applications, delivering value-added support such as automated network monitoring, and billing only for services you receive, Progent gives you an affordable way for optimizing the profitability of your small business information system. Progent is the intelligent way for small businesses to build and maintain a robust and safe information system and to benefit from fast access to the experienced consulting ordinarily available only to businesses who can support a sizeable internal IT group.

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    Our Experts Group offers support in key technologies including Macintosh integration and programs; Expertise for Linux-powered, UNIX-powered, and Sun systems; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Line-of-business and specialized application support; CIO, business analyst, and project management outsourcing; Special program design and integration; Web site, eCommerce, EDI, and customer portal design and integration; DBM support and efficiency consulting; Business intelligence consulting; and Telecommunications systems support.

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    VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and verify a repeatable workflow for recovering services rapidly following a breakdown. SRM provides centrally managed and automated disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also supports non-disruptive testing for site recovery, upgrades and fixes and can produce audit reports to verify complete service recovery, validate Service Level Agreements and prove DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to design, configure, test and maintain a disaster recovery solution powered by VMware Site Recovery Manager.

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    Progent's Cisco-authorized IT consultants can help you create an economical, 24x7 Internet connection solution that can deliver 24x7 Internet connectivity through a wide range of high availability Internet network technologies including fault tolerant BGP, automatic fail-over, and multiple ISPs. Progent offers CCIE professionals to show you how to utilize the latest techniques for high availability Internet connectivity to create an economical, fully redundant Internet interface with automatic failover and other capabilities to deliver non-stop Internet connections.

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    Progent's virtual classroom webinars offer small businesses the affordability, ease, and flexibility of virtual seminars plus the effective pedagogic techniques of seasoned teachers who utilize advanced technology to emulate real-time, interactive classes. Progent offers online training for key desktop software including components of Microsoft Office such as Excel, Word, Access, and Visio: Dynamics accounting and management information solutions including Microsoft Dynamics GP (Great Plains); plus additional top desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.

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