For business network systems located within the state of Missouri, Progent's Microsoft authorized engineers can deliver phone assistance and troubleshooting to repair your network issues quickly and cost effectively. Progent has acquired enterprise-level expertise, advanced software tools, and support knowledge bases to identify and resolve IT problems while avoiding the expense and time delays normally associated with in-person service visits.

If your Missouri company is situated outside of the larger urban areas such as Kansas City, St. Louis, Springfield, or Independence, your local network systems support options may be limited in technical capability, or unavailable during an emergency. This can result in a network environment that is unstable or causing efficiency loss due to technical problems continuing for too long. Progent’s team of field proven network engineers average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a extensive variety of technical projects for a broad range of clients. This means you obtain not just the technical know how needed for the task, but a consultant with proven methods for applying those skills to deliver efficient network solutions.

NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with continual replication to deliver rapid, zero RPO disaster recovery between sites that are as far as 185 miles (300km) apart from each other. Progent can provide online or on-premises access to a NetApp MetroCluster expert who can help you to plan, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can make sure you adhere to leading practices for installing your MetroCluster solution by providing guidance with tasks such as assigning disk pools, determining plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and testing your MetroCluster DR solution to prove compliance with industry standards and government mandates.

ProSight Network Audits for Evaluating Network Infrastructure Health
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size organizations to get an unbiased assessment of the health of their IT system. Powered by some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits show you how well the deployment of your essential network assets adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI like a cleaner and more secure AD environment. Both options also offer the long-term benefits of state-of-the-art remote network monitoring and management technology. These benefits can include simpler management, improved compliance with data security regulations, more efficient utilization of network resources, quicker problem resolution, more reliable backup and restore, and higher availability. To find out more about ProSight Network Audits and to view sample reports, go to ProSight Network Audits.

Android Phone Integration and Management
Progent's Android smartphone and tablet integration consultants have extensive background delivering remote and on-premises support for organizations of all sizes who want to integrate Android phones and tablets into their information systems so that mobile clients can communicate and collaborate while on the go. Progent offers the range of know-how to resolve technical problems that involve multiple manufacturers and that represent a mix of legacy and up-to-date information technology. Progent provides affordable online technical support to help you with any facet of designing, deploying, managing and maintaining your BYOD environment. Progent can deliver as-needed support to assist you to handle especially challenging IT problems, or Progent can provide outsourced or co-sourced project management services to ensure that you complete strategic network initiatives on time and on budget. Progent can help with on-premises, cloud-centric, or hybrid networks and can provide expertise with all major operating systems, apps, management tools and hardware infrastructure. Progent also can provide specialized group or one-on-one training sessions to help you manage and operate Android phones and tablets to maximize their business value.

ProSight Data Protection Services Managed Backup
Progent's ProSight Data Protection Services automated backup and disaster recovery offers small and medium-sized organizations a low cost and fully managed service for secure backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows rapid restoration of critical data, apps and VMs that have become lost or corrupted due to hardware failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images/, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup specialists can deliver advanced support to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical information. Learn more about Progent's complete ProSight portfolio of affordable managed services for small businesses.

Progent is a Certified Microsoft Partner
Because Progent is a Certified Partner for Microsoft, each Progent consulting expert has access to the technical and educational resources required to provide the best computer help available. Progent's IT outsourcing, Call Center, Office 365 deployment support, and software development services permit small business clients to benefit from the wide range of skills found in the IT departments of big organizations without the high expense and distraction of building and managing a self-sufficient in-house network team.

Oracle Database Administration Services and Software Development
Progent offers affordable access to an Oracle certified expert for Oracle DBA support or an Oracle application programmer. Progent can assist your business to create effective mechanisms for critical Oracle database administration tasks such as database tuning, backup and restore strategies, and information protection, or mentor your IT personnel to use industry best practices for simplifying major management tasks. Progent can in addition provide the services of a PL/SQL developer to assist you to design, test, troubleshoot, or port Oracle-based applications that can vary from forms to data-driven web commerce sites. Progent offers skill using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to optimize existing SQL code using Oracle's SQL Tuning Advisor and SQL Access Advisor.

Simple Engagement and Billing Structure
Progent's simple by-the-minute billing policy requires no complicated contracts, retainers or hidden fees. Many competitors have minimum billable time or other extra charges that drive up support costs. For remote support from Progent during normal working hours, you only pay for the time spent working on your issue. If it only takes ten minutes to solve your problem, then you are only billed for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you are charged exclusively for the time when Progent's team member is actually on-site working on your problems. Just Progent's value priced per-minute rate. For emergency same-day onsite service calls, you might be charged for our engineer’s travel time, but never a higher emergency rate. Since Progent maintains a large pool of expert consultants located within the entire service territory, an available consultant is usually near to help. Progent can in addition dispatch on-premises service to most zip codes in the U.S. within one business day of receiving a service request. Progent's remote technical support team has delivered help to small companies in every state (See Progent's nationwide testimonials.)

ERP Consulting Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies more than a quarter century of background helping manufacturing, distribution and service companies to manage supply chains and improve the efficiency of key business processes in order to get products to market quickly and adhere to customer schedules consistently. Progent offers the skills of an ERP consultant with over two decades of experience working with the SyteLine/CloudSuite Industrial product family. Progent offers online or on-premises services that spans from as-needed advice to comprehensive solution design and project management. Sample services offered by Progent for Infor CloudSuite Industrial include installation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, training, and database administration. For more information, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Comprehensive Documentation of Services Provided
Progent produces full and detailed reports of all service activity to make sure clients do not feel like a hostage to their support provider. Progent sends e-mail accounts of support activity immediately after finishing each support interaction, and also sends a printed copy along with monthly billings. Comprehensive IT service documentation makes it less disruptive for customers to move to a new service provider or take on more support duties internally. Good service reporting also provides IT managers the information needed to determine the value of support services and develop more realistic IT expense projections.

PC and Mobile Device Centralized Configuration Management Support
Progent offers Configuration Manager 2016 hybrid cloud integration, System Center 2012 Configuration Manager (SCCM 2012) design and installation and Intune consulting to centralize and streamline the administration of your desktops and web-facing mobile devices. Progent can help you to upgrade efficiently to SCCM 2016 from a legacy change management solution or help you to enhance your current SCCM 2016 environment to accommodate your changing business requirements.

Microsoft System Center 2016 Integration
System Center 2016 delivers important enhancements in the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous environments that incorporate Linux, Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer advanced online and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and configure a new implementation of System Center 2016, extend or tune an existing one, migrate efficiently from a previous release of System Center, or troubleshoot your System Center environment.

ProSight WAN Watch Infrastructure Management
Progent’s ProSight WAN Watch network infrastructure monitoring and management service makes it easy and inexpensive for small and mid-sized organizations to map, track, reconfigure and debug their networking appliances such as routers, firewalls, and load balancers plus servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are always updated, copies and displays the configuration of virtually all devices on your network, monitors performance, and sends notices when issues are discovered. By automating time-consuming management processes, WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, locating devices that need important updates, or isolating performance problems. Read about Progent's entire ProSight series of affordable outsourced network management services for small and mid-size businesses.

Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid ecosystems that combine Office 365 Exchange Online and local Exchange. This allows you to have certain mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help you with any facet of designing, implementing and debugging your hybrid Office 365/Exchange network. Progent's Exchange consultants can deliver occasional expertise to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Office 365 solution is carried out on schedule and within budget. To learn more about Progent's consulting expertise for integrating Office 365 and on-premises Exchange systems, go to Office 365 integration with on-premises Exchange.

Microsoft SharePoint Consulting Services
Progent's Microsoft-authorized Microsoft SharePoint 2013 engineers, Microsoft SharePoint Server 2010 developers and SharePoint 2007 experts can assist you to rationalize the economic case for implementing the latest version of SharePoint Server, consult with you on the most sensible edition of Microsoft SharePoint Server for your circumstances, provide configuration and deployment expertise, help you to install Microsoft SQL Server as a supporting database manager, optimize your network infrastructure, integrate your standard and custom application software to work with SharePoint, develop a comprehensive security strategy that incorporates portal technology, and deliver maintenance and Help Desk services.

Get in Touch with a Progent Network Support Expert
To find out how to access a Progent computer support expert for remote or on-premises expertise in , call 1-800-993-9400 or go to Remote Computer Help.