For small company computer networks located anywhere in the state of Missouri, Progent's Microsoft and Cisco authorized technicians can provide phone assistance and remote troubleshooting to fix your network systems issues fast and affordably. Progent has developed enterprise-grade skills, software utilities, and support knowledge bases to identify and resolve network problems without the high cost and time delays normally associated with on-site technical service visits.

If your Missouri company is situated beyond the larger metropolitan areas such as Kansas City, St. Louis, Springfield, or Independence, your local computer support options may be limited in technical capability, or unavailable during urgent situations. This can result in a network that is unstable or causing efficiency loss due to technical issues persisting for too long. Progent’s team of expert network consultants average more than 10 years of real-world computer industry experience, in the trenches of IT support, performing a wide variety of technical projects for a extensive range of clients. This means you obtain not only the technical skills needed for the task, but an expert with demonstrated methods for applying that expertise to deliver affordable network solutions.

Desktop Consulting and Support Services
Progent offers a broad array of cost-effective services to assist your company to deploy, configure, troubleshoot, and administer workstations and notebooks based on Windows, macOS and OS X, or popular editions of Linux. Progent's desktop support services include Windows 10 migration assistance, Windows 8.1 consulting, Microsoft Windows 7 support, MS Office and Office 365 integration and training, and 64-bit computing upgrades.

Apple iPhone and iPad Integration
Progent's iPhone and iPad integration consultants can provide affordable online assistance to help your business to plan, configure, and fix any aspect of your iOS and Windows integration solution and is available for short-term jobs to help you get past specific technical bottlenecks or long-term engagements to help you finish business-critical initiatives on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you build or support a highly available, protected and efficient infrastructure that is best suited to your computing model. Progent can also provide online and onsite training to help manage and use your iOS devices in a secure, team-oriented ecosystem that optimizes the strategic value of your information network.

Juniper and NetScreen Consulting Services
Progent's Juniper Networks-authorized network consultants can help you to plan and deploy Juniper Firewall/VPN platforms, enhance and support your infrastructure, and migrate efficiently from outdated equipment to the latest versions. Progent's Junos OS consultants can provide support for Juniper's premiere network operating system to help you to streamline the administration and strengthen the security of your Juniper VPN appliances and firewalls. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software platformS and can help you maintain networks that include a combination of Juniper's software platforms.

Amazon AWS Planning and Integration Consulting
Progent's Amazon Web Services (AWS) integration consultants can provide cost-effective online support to help companies to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for scalable low-latency storage, and Amazon Glacier for low-cost archival storage. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security strategies. Progent offers advanced expertise with firewalls and VPN technology and can help you create cloud-based or hybrid networking models that efficiently incorporate Amazon AWS services. Progent offers as-needed consulting or Progent can deliver comprehensive project management outsourcing to help you migrate efficiently to the Amazon AWS cloud platform.

Progent's Test and Design Lab at the Herakles/Quality Technology Services Colocation Center
The Progent Test and Training Lab located at the QTS Data Center in Sacramento can be used for piloting mission-critical applications, developing cost-effective migration procedures, evaluating and optimizing performance, planning or verifying disaster recovery solutions, mitigating compatibility problems, and building training systems for new products and technologies. For Progent customers without sufficient internal resources to configure proper test systems, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep vital network projects on schedule.

Consulting and Support Expertise for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can help organizations of all sizes to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and library resources; design, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help your company to upgrade from a legacy release of System Center Virtual Machine Manager or from another management platform, and Progent can assist you to enhance and repair your current SCVMM 2012 environment so you realize the highest possible business value. Progent also offers Virtual Machine Manager 2016 migration expertise to help your organization to design and implement a smooth migration from Virtual Machine Manager 2012 to SCVMM 2016 so you can benefit from stronger assurance features, high availability VMM storage options, and other improvements.

Cisco Wireless IP Phone Solutions
Integration of Cisco's wireless IP phones typically demands that you configure and fine tune numerous components of your wireless infrastructure including wireless access points, switches, wireless LAN controllers, and call management tools. Progent's wireless IP phone configuration consultants offer remote and on-premises support to help your organization build and administer a Cisco wireless IP phone deployment by delivering integration services that can range from troubleshooting the set up of an IP phone or access point to offering project management outsourcing or co-sourcing for modernizing the wireless infrastructure of a campus.

Collaborative Approach to Support and Technical Issue Escalation
Information networks have become ever more sophisticated. At the same time, most small office networks integrate products from many different manufactures. All this makes network integration and maintenance increasingly challenging. It is impossible for even the most experienced engineer to have deep knowledge in all facets of information technology, or broad practical experience in the thousands of hardware and software products, models, and revisions that small companies incorporate in their information networks. Progent follows a collaborative methodology to computer consulting and depends on subject matter experts to bring high-level skills when needed to solve the most intractable problems effectively, at the lowest cost to you.

Failover Clustering Consulting for Windows Server 2016 and Windows Server 2012 R2
The failover server cluster technology incorporated into the most recent versions of Windows Server has been radically re-engineered to simplify the deployment, configuration, and maintenance of server clusters and to provide greater levels of system dependability, security, performance, and versatility. New or enhanced capabilities include automated cluster Validation, easier setup and deployment, improved cluster administration, new cluster architecture for increased uptime, hardened security and quorum structure, elimination of failure points, more storage and memory capacity, improvements for multi-site clusters, and live migration support for Hyper-V virtual machines. Progent's Microsoft-certified cluster technology experts can help you evaluate the business benefits of failover clusters, design and execute a deployment, educate your network support staff to manage your cluster environment, deliver ongoing consulting and support services, and create and validate a business continuity procedure. Progent's Windows Server 2016 disaster recovery consultants can help you you to plan and deploy an affordable disaster recovery/business continuity solution for hybrid cloud environments utilizing failover cluster technology field-tested in Microsoft's massive Azure public cloud.

Microsoft Active Directory Design and Integration Consulting
Progent's Microsoft-certified Active Directory experts have deep knowledge troubleshooting complex Active Directory issues such as directory replication problems, multi-domain partition configurations, damaged Active Directory objects, removal of evaluation software configuration objects in production Active Directory environment, and fixing of unsuccessful setups of AD and AD-dependent software. Progent is also skilled in using “expert only” Active Directory utilities such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend configuration strategies that address key areas including AD naming conventions, hierarchical model, IT administration model, selection and structure of group policy objects, as well as protection and auditing specifications. Progent can also anticipate the implications of server and service implementations on functionality and performance. Progent can help businesses to design and roll out configurations of AD Domain Services by providing Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud solutions.

Remote Server Monitoring with Microsoft System Center 2016 Operations Manager Operations Manager
Progent offers a variety of Network Support Bundles built around the proactive problem solving capabilities of Microsoft System Center Operations Manager, a cutting-edge network management software solution that tracks the reliability, performance and protection of your information network and detects problems before they can disrupt your network. To give you additional understanding concerning the performance and robustness of your network infrastructure, Progent can help you integrate and operate leading network monitoring tools powered by the Linux OS.

Management Support for Lync 2013
Lync 2013, renamed Skype for Business, allows businesses of all sizes to build a manageable and protected communications environment that permits a BYOD computing model with instant messaging, presence, audio/video and web conferencing with app sharing, and both IP and PSTN calling enabled for a wide assortment of desktop and handheld clients. Progent's Microsoft-certified Lync 2013 experts can help your company to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or mixed topology suitable for your present and long-term plans, implement Lync Server 2013 so as to speed up your ROI, and provide custom webinar and on-premises training to your management staff and end users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange, and Progent can help your organization to combine Lync 2013 with popular Office and Office 365 applications including Outlook, Word and PowerPoint. Progent's Skype for Business Server consultants can also assist your organization to design and implement out a smooth upgrade to Skype for Business.

Linux Support and UNIX/Windows Integration
If your business network combines Linux technology with Windows, Progent can assist you to integrate your servers into an efficient system that permits all your platforms to coexist for simpler administration, transparent dataflow, high availability, enhanced performance, and tight security. If you are creating Linux applications within an environment that incorporates Microsoft Windows-based servers, desktops, and application software, Progent can provide comprehensive network outsourcing that allows you to concentrate on your area of high-value expertise.

Talk to a Progent Network Consultant
To find out how to get in touch with a Progent network consultant for online or onsite expertise in , phone 1-800-993-9400 or visit Remote Network Support.