For small office network systems located within the state of Mississippi, Progent's Microsoft and Cisco certified engineers can deliver remote phone assistance and remote troubleshooting to resolve your network troubles quickly and affordably. Progent has acquired enterprise-class skills, software utilities, and support knowledge bases to identify and resolve computer network problems while avoiding the cost and delays associated with on-site service dispatches.
If your Mississippi organization is located beyond the larger urban areas such as Jackson, Gulfport, Biloxi, or Hattiesburg, your local network support options may be limited in skills, or not available during a crisis. This results in a office network that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progentís team of seasoned network consultants average more than 10 years of real-world computer industry experience, in the trenches of IT support, performing a large variety of technical projects for a extensive range of customers. This means you obtain not just the technical know how needed for the job, but a professional with proven methods for applying that expertise to assist with efficient network solutions.
Microsoft Virtual Desktop Consulting
Microsoft's virtual desktop technologies reduce the work needed for network managers to deploy software programs so they are standardized throughout an entire user base, provide the ability to manage access to business information, and enable fast deployment of new or upgraded desktops. In Microsoft Windows Server 2016, the Terminal Services tool has been enhanced and renamed Remote Desktop Services (RDS). Microsoft's innovative VDI infrastructure that powers Remote Desktop Services simplifies desktop connectivity, enhances performance, tightens security, unifies administration, and provides an almost seamless user environment. Progent's Windows Server 2016 consultants can assist you to evaluate the strategic benefits of Microsoft's virtual desktop technologies, set up pilot and on-line deployments, improve your network architecture to support virtualized clients effectively, evaluate and resolve security issues, and educate your IT managers to utilize industry best practices to gain a fast ROI from desktop virtualization.
ProSight Data Protection Services Managed Backup and Recovery
Progent's ProSight Data Protection Services cloud backup and disaster recovery provides small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows rapid restoration of vital data, applications and virtual machines that have become lost or corrupted as a result of component failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images/, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's cloud backup specialists can deliver world-class expertise to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever needed, can help you to restore your critical data. Learn about the entire ProSight family of affordable outsourced network management services for small and medium-size organizations.
Progent's Consulting, Development and Training Support for Office Excel and Office 365 Excel
Progent's certified Excel and Office 365 Excel application consultants offer a broad range of remote services to help you to plan, develop, pilot test, deploy, manage, and troubleshoot business applications powered by any release of Excel, including Excel Online and Office 365 Excel. Progent can help your business to migrate your existing Excel applications to the latest versions of Excel, integrate Excel with Apple iOS and Google Android smart phones and tablets, and fix compatibility problems between various versions of Office Excel. Progent can provide as-needed support to clients who need a fast fix to a specific problem related to Office Excel and Progent can also provide comprehensive project management support for upgrading or developing line-of-business applications built on Office Excel. Progent's cost-effective webinar training classes for Office Excel can be customized to address the needs of individual users or groups.
Desktop Consulting and Support Services
Progent can deliver a broad range of affordable support services to help your business to deploy, integrate, troubleshoot, and administer workstations and notebooks based on Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent's desktop PC support services include Windows 10 planning support, Windows 8.1 consulting, Microsoft Windows 7 maintenance, MS Office and Office 365 integration and training, and 64-bit computing upgrades.
Migration Consulting Support for SharePoint 2013
Progent has been delivering SharePoint consulting services since the initial SharePoint product was released more than a decade ago, and Progent has the scope of IT know-how to help businesses of any size to plan and implement a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that bring significant business value to your IT investment. Progent's Microsoft-certified consultants can help your company to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from a different collaboration environment; determine whether an in-house, Cloud-based or hybrid configuration is best suited for your company; and pick the right version of SharePoint 2013 for your applications. Progent offers comprehensive project management services or can assist in individual tasks associated with your SharePoint 2013 migration.
Oracle Administration Services and Software Programming
Progent offers online access to an Oracle certified consultant for Oracle database administration services or an Oracle application programmer. Progent can help your business to create effective solutions for key Oracle DBA activities such as performance tuning, backup and restore strategies, and database security, or train your in-house personnel to use industry leading practices for simplifying various administration procedures. Progent can in addition offer the services of a PL/SQL programmer to help your company to build, test, troubleshoot, or port Oracle-based applications that can range from forms to database-powered web commerce sites. Progent has experience using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to tune existing SQL code using Oracle's SQL Access Advisor.
Design and Configuration Support for Cisco's Meraki Indoor and Outdoor Wi-Fi APs
Progent's Meraki Wi-Fi AP experts provide online and on-premises support to help businesses of all sizes to design, install, maintain, upgrade or repair Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to configure and support Meraki-based Wi-Fi infrastructure for environments that range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco products including Catalyst, Nexus and Meraki switches, routers and firewalls to create a cohesive network infrastructure that delivers the same connectivity, performance, security compliance, manageability and availability for wired and Wi-Fi users irrespective of their mobility or computing device. (See Cisco Meraki switches configuration and management.)
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. UniFi devices running across multiple sites with any number of access points can be remotely configured and managed using free UniFi Controller software, which centralizes and streamlines setup, discovery, management, tuning, debugging, monitoring, and analytics. Progent can provide the skills of veteran Wi-Fi professionals who can assist you to assess the value of Ubiquitiís UniFi products for your business and help you to plan, deploy, administer, and troubleshoot your UniFi solution. To learn more, see Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration.
Video Conferencing Consultants
Progent can provide the services of a certified video conferencing and telepresence engineer with an extensive background deploying products from the major video conferencing/telepresence providers including Cisco, Polycom, LifeSize and Radvision and can help you to design, configure, expand, or maintain a telepresence environment that preserves your investment and maximizes the strategic value of your information system. Progent can also provide the expertise of network infrastructure consultants who can assist companies of any size to build and troubleshoot a network that delivers the speed, reliability, security, and expandability you need to accommodate your telepresence environment.
Planning and Migration Help for Windows 10
Progent's Windows Windows 10 migration consultants can help organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Online and on-premises evaluation and migration services for Windows 10 available from Progent's consultants include Return on Investment analysis, project supervision, compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile device management, telecommuter connectivity, data and identity security, streamlined deployment and administration, network design, wired/wireless convergence, disaster recovery planning, webinar training for IT support personnel and users, and ongoing Call Center support services.
Cisco Wireless IP Phone Integration and Troubleshooting
Integration of Cisco's wireless IP phones typically requires that IT teams set up and optimize many key pieces of your Wi-Fi infrastructure such as wireless access points, routers, wireless LAN controllers, and network management software. Progent's Cisco wireless IP phone configuration and troubleshooting consultants can provide online and on-premises support to help your organization build and administer a Cisco wireless IP phone deployment by providing services that can range from debugging the set up of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.
Progent's Customer Testimonials
Progent has delivered remote or onsite technical consulting help to companies in each state in the United States. Many of these clients have indicated their high regard for Progent in the form of testimonials to the excellence of Progent's support staff. Take a look at Progent's customer testimonials to see what they say concerning the high level of Progent's IT services
Microsoft SQL Server Software Development
Progent's SQL Server application programmers can help you to create and maintain applications that utilize the SQL Server RDBMS. Progent adheres to leading lifecycle management practices to build efficient, easy-to-manage SQL Server applications and is able to work with a customer's management to complete projects in a timely and cost-effective manner. Progent for can assist your company to create Microsoft SQL Server applications by providing a broad selection of professional services including specification of features and scope, logical and physical modeling, data integrity, T-SQL programming, software installation, storage management, performance tuning, backup and restoration strategies, clustering and virtualization, consolidation of stored procedures, synchronization mechanisms, security, and fault tolerance.
Online Desktop Call Center Services for Small Businesses
Progent's Standard Help Desk Services provide an end-to-end service desk solution that handles all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, assigning accountability, remote desktop control, status tracking, problem solving, and and metrics. Designed for small businesses with few if any in-house service technicians for end users, Progent's Standard Help Desk Services provide remote support at a significant savings from Progent's normal Level 1 desktop service rates. Progent can also provide rapid on-demand escalation to subject matter consultants to handle the most issues. For more information, visit Progentís online desktop Call Center services for small businesses.
Office Access Software Development
Progent's Office Access developers and consultants can provide cost-effective remote support for all releases of Office Access including Access desktop and Access Web App and offers expert assistance for application programming, database migration, performance tuning, report design, and troubleshooting. Progent also offers custom webinar training for Office Access application development and database management.
Talk to a Progent Network Consultant
To see how you can contact a Progent network support expert for remote or on-premises expertise in , phone 1-800-993-9400 or go to Remote Computer Support.