For small office computer networks located throughout the state of Mississippi, Progent's Microsoft and Cisco qualified technical experts can provide phone assistance and remote troubleshooting to fix your network troubles quickly and cost effectively. Progent has acquired enterprise-level expertise, sophisticated utilities, and support knowledge bases to identify and resolve network problems without the high cost and delays associated with in-person service dispatches.
If your Mississippi organization is located outside of the larger metro areas such as Jackson, Gulfport, Biloxi, or Hattiesburg, your local computer network support options may be limited in skills, or unavailable during a crisis. This results in a office network that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progentís group of field proven network professionals average more than 10 years of real-world IT industry experience, in the trenches of network support, performing a extensive variety of technical projects for a broad range of customers. This means you obtain not only the technical skills needed for the job, but an expert with field proven methods for applying those skills to provide excellent network solutions.
Online Education for Popular Desktop Apps
Progent provides live online training for popular client software. Progent's Online training covers topics that include Microsoft Office 365 Excel and Power BI business reporting, Office 365 Word VBA development, Publisher collaboration, Outlook calendar sharing, Office 365 Access rapid application development, Microsoft Dynamics GP migration, and Windows 10 management. Webinar-based learning offers the advantages of traditional classroom seminars, including immediate communication between clients and trainers, but eliminates the expenses of travel and the challenge of trying to accommodate the availability of many trainees.
Best Practices Followed by Expert Engineers
Many businesses located far from cities with ample network engineers utilize less qualified or unseasoned local resources for vital IT support services. This can result in a system that is undependable or inefficient. Progentís team of Microsoft and Cisco premier engineers average more than ten years of hands-on industry experience, in the front lines of IT support, performing a wide array of information system tasks for a broad selection of customers. Consequently, with Progent you receive not only expert computer network knowledge, but a consultant who follows computer industry leading practices in applying those skills to solve actual business network issues successfully and in a repeatable way.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX consultant to help your organization design, configure, administer and troubleshoot VMware vSphere and vCloud-based virtualization solution for on-premises networks, private and public clouds, or hybrid cloud deployments. Progent's VMware vSphere and NSX consulting team offer advanced expertise for deploying and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery. Progent has in-depth experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud used for administering private and public cloud and hybrid cloud solutions that provide maximum availability, data security, and application mobility.
Wi-Fi Site Survey
Progentís Wireless Site Survey makes it easy to plan and implement a Wi-Fi wireless network optimized for your facilities, providing your business a wireless solution that delivers the coverage, performance, capacity, QoS, data protection, and hand-off ability your company requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more comprehensive on-premises service. Progentís onsite wireless survey includes onsite inspection, spectrum and security audits of your current wireless network, analysis of your site's floor plans, testing for radio frequency interference, RF propagation modeling, selection of optimum placement for client-requested Wireless Access Points such as Cisco Aironet access points, Cisco Meraki cloud-managed APs and Apple AirPort devices, and a detailed document describing a new wireless network.
Full Array of Security Services
Progent's , CISSP, CISM, and ISSAP certified security consultants can help your company to perform complete security assessments, restore operations quickly from virus attacks, set up firewalls, set up secure techniques for off-site and mobile access, deploy spam protection and email encryption, and create a company-wide security plan based on 24x7 automated monitoring. Progent's ProSight suite of remote security monitoring services includes ProSight Active Security Monitoring for ransomware defense and ProSight Enhanced Security Protection for unified endpoint protection.
Microsoft Dynamics GP Programming and Support
Microsoft Dynamics GP 2015 R2 features a revamped design that improves cloud integration, supports popular smart phones and tablets, allows single login with Microsoft Azure AD, and strengthens security. Progent's experienced Dynamics GP 2015 R2 consultants offer the broad technical skills and hands-on experience to resolve the critical IT and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to perform an efficient migration that will maximize the return on your investment in this powerful product.
Spam/Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading information security vendors to deliver web-based control and world-class protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a further layer of inspection for inbound email. For outbound email, the onsite security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email that stays inside your corporate firewall. Read about Progent's entire ProSight family of low-cost managed services for small and mid-size businesses.
Wireless IP Phone Integration
Creating solutions with Cisco's wireless IP phones usually requires that IT teams configure and fine tune numerous components of your wireless infrastructure such as access points, routers, Cisco wireless LAN controllers, and management tools. Progent's wireless IP phone configuration experts offer remote and onsite assistance to help your organization create and manage a Cisco wireless IP phone solution by delivering integration services that can range from debugging the set up of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.
Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft allows you to create seamless hybrid environments that integrate Office 365 and local Exchange deployments. This permits you to have some mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help you with any phase of designing, implementing and debugging your hybrid Office 365 network. Progent's Exchange specialists can provide occasional support to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is carried out on schedule and within budget. For details about Progent's online consulting support for hybrid Office 365 and on-premises Exchange environments, go to Office 365 integration solutions with on-premises Exchange.
ProSight WAN Watch Infrastructure Management
ProSight WAN Watch network infrastructure monitoring and management service makes it easy and affordable for smaller organizations to map, track, enhance and debug their connectivity appliances like routers and switches, firewalls, and load balancers as well as servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and manages the configuration of virtually all devices on your network, monitors performance, and generates notices when problems are detected. By automating time-consuming management processes, WAN Watch can knock hours off common chores like network mapping, reconfiguring your network, finding devices that require important software patches, or resolving performance bottlenecks. Find out more about the complete ProSight series of low-cost network monitoring and management services for small and mid-size organizations.
Get in Touch with a Progent Computer Consultant
To see how to access a Progent network consultant for online or onsite assistance in , call 1-800-993-9400 or visit Online Network Help.