For small business computer networks located throughout the state ofMississippi, Progent's Microsoft authorized technical team members can deliver remote phone support and troubleshooting to repair your computer system troubles fast and cost effectively. Progent has acquired enterprise-class skills, sophisticated utilities, and support knowledge bases to diagnose and fix IT problems without the expense and delays associated with in-person technical service dispatches.

If yourMississippibusiness is located beyond the larger urban areas such asJackson, Gulfport, Biloxi, or Hattiesburg, your local computer network support options may be limited in technical capability, or unavailable during a crisis. This results in a network environment that is unstable or causing productivity loss due to technical problems persisting for too long. Progentís staff of seasoned network engineers average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a large range of technical tasks for a varied range of customers. This means you get not just the technical know how needed for the task, but an expert with field proven methods for applying that expertise to provide affordable network solutions.

SQL Server 2017 Integration Expertise
Progent's Microsoft-certified SQL Server 2017 experts can help your business to evaluate the business benefits of migrating to SQL Server 2017 and can assist your organization to design and implement an efficient migration of your databases and applications to any deployment architecture including local, cloud-based, or hybrid. Progent's consultants can provide online or on-premises support ranging from as-needed architecture review or troubleshooting to comprehensive project management to make sure your SQL Server 2017 initiative is carried out on time and within budget. To find out more, see SQL Server 2017 integration consulting.

Backup Expertise for Telecommuters
Progent can assist small and medium-size companies to plan, implement, verify and manage backup/restore solutions needed to support telecommuters. For information about Progent's backup/recovery solutions for teleworkers, go to data protection expertise for at-home workers.

CISA-certified Cybersecurity Audit Consultants
The CISA credential is a prestigious qualification that represents mastery in IS security audit and control. Accredited by ANSI, the CISA credential requires that candidates pass an extensive examination given by the ISACA professional group. Progent can provide the services of a CISA-Certified Cybersecurity audit professional trained to assist companies in the fields of information systems audit services, IT administration, systems and architecture lifecycle, information technology support, safeguarding of information resources, and disaster recovery planning.

NetDocuments Support Services
NetDocuments is a cloud-based document management system built specifically for law practices. Progent offers access to NetDocuments consultants who can deliver expert guidance to assist your organization to design, configure, manage, optimize, or troubleshoot a DMS environment based on NetDocuments. For information about Progent's support services for NetDocuments, refer to NetDocuments DMS support services.

Integration Help for Office 365 Applications and Cloud Services
Office 365 is Microsoft's growing suite of client productivity applications and cloud services available on a monthly or annual subscription basis. Office 365 apps and cloud-based services are available in an array of subscription plans targeted at customers ranging from individuals and households to enterprises. Progent offers fast and easy online access to consultants with in-depth knowledge of Microsoft, macOS, Apple iOS, and Google Android technology. Progent can help your business to understand the wealth of subscription options available with Office 365 and integrate your network with Office 365 in a way that delivers maximum business value. Progent's Office 365 integration consultants offer expertise with cross-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help you to create and manage hybrid ecosystems that transparently integrate local and cloud-based resources.

Progent is a Certified Microsoft Partner
Because Progent is a Certified Partner for Microsoft, each Progent network consultant has access to the technical and educational resources required to provide the best IT support possible. Progent's network outsourcing, Contact Center, Office 365 deployment support, and application development services permit small business clients to benefit from the broad array of knowledge associated with the IT departments of large companies without the significant expense and hassle of building and managing a large in-house support staff.

Progent's Consulting Support for Microsoft SQL Server 2016
SQL Server 2016 introduces significant improvements in speed, capacity, security and compliance, high-availability, BOYD support, and built-in analytics and reporting. Innovations include PolyBase for processing relational and non-relational databases in one appliance for data warehousing, R language integration, Row-level Security, Mobile Report Publisher, and seamless control over local and cloud resources. Progent's Microsoft-certified SQL Server 2016 consultants offer online and on-premises expertise to help businesses of all sizes to design, implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).

Comprehensive Reporting of Services
Progent produces full and detailed reports of all service work to make sure clients do not feel ďcaptiveĒ to their IT service organization. Progent sends email accounts of support activity immediately after finishing each support interaction, and also encloses a printed copy along with monthly billings. Complete network support reporting makes it easier for customers to transfer to a different support organization or take on more support responsibilities internally. Good service documentation also give management the visibility required to evaluate maintenance services and develop more realistic IT expense projections.

Microsoft Exchange 2010 Server Migration Consulting
Progent's Microsoft-certified Exchange 2010 Server consultants can help you to manage and debug your existing Exchange 2010 environment or give you access to the assistance of certified Exchange 2016 professionals and Office 365 Exchange Online consultants to help you determine the value of upgrading to a modern release of Exchange Server that offers quick ROI by increasing your workers' efficiency, lowering the expense of equipment and support, simplifying management, and integrating your vital communications platforms.

Stealth Penetration Testing
Stealth penetration checking is an important part of any comprehensive IT system security plan. Progentís security experts can run thorough stealth intrusion security checks without the awareness of your company's in-house network support staff. Unannounced penetration checking uncovers whether existing security monitoring tools such as intrusion detection alerts and event history analysis are correctly set up and consistently observed.

IP Voice Platforms Consulting Expertise for Telecommuters
Progent can help small and medium-size organizations to deploy IP voice solutions to provide their at-home workers the benefit of virtual extensions of the company phone network. For details about how Progent's consultants can assist your remote workers to configure and debug IP voice technology, refer to VoIP support services for at-home workers.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting services to assist businesses of all sizes to design and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can assist you to assess the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

Contact a Progent Computer Support Expert
To learn how to get in touch with a Progent network consultant for online or on-premises assistance, call 1-800-993-9400 or go to Online Computer Support.



An index of content::

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