Cloud Solutions

ProSight MSP360 Managed Backup Services
ProSight MSP360 Managed Backup for Microsoft 365 is a suite of value-priced backup-as-a-service (BaaS) offerings based on technology developed by MSP360 (previously known as CloudBerry Lab) to address all critical facets of backup and recovery operations for small and medium-size organizations. MSP360 Managed Backup software supports high-end features for encryption, data compression, retention, and scheduling. A top capability is support for storing your copies on any leading public cloud, locally, or both. Remote Monitoring and Management tools provide timesaving capabilities such as backup process scheduling; bulk deployment, configuration and updates; custom scripting; restoration status notifications; plus management reporting. MSP360 Backup/Restore allows file/folder or image-based backup/recovery for virtual machines and physical machines and enables you to create a backup/restore solution with a low RTO and a fine-grained Recovery Point Objective.

With ProSight Data Protection Services 360, Progent's MSP360-certified consultants assist you to design and deploy a backup/restore solution built on MSP360 technology. Progent's experts will then perform end-to-end monitoring and management to protect against data loss resulting from user error, system breakdowns, bad-actor insiders, and malware assaults such as ransomware. Your IT staff does not have to master the challenging learning curve required for efficient management of a modern backup/restore platform and your company has immediate access to Progent's veteran backup and disaster recovery professionals in case you need to react rapidly to a data-loss crisis.

Choose Your Own Storage
MSP360 backup/restore is storage agnostic. You can copy backup data to virtually any public cloud storage account, to local hardware, or both. This offers a major savings compared to backup platforms that require the use of specialized storage. The use of public clouds can also offer advantages such as geo-diverse distribution of storage, the ability to migrate to less expensive storage tiers as data gets older, virtually unlimited as-needed scale, plus massive redundancy for enterprise-class resilience. Major clouds supported by MSP360 backup/restore include Amazon S3 and S3 Glacier, Azure, Wasabi Hot Storage, Backblaze and Google Cloud.

Backup Services Available with the ProSight MSP360 Family
ProSight MSP360 Managed Services are licensed via subscription. Several types of backup services are available along with affordable cloud storage:

• ProSight MSP360 Desktop
• ProSight MSP360 Server
• ProSight MSP360 VM Host
• ProSight MSP360 SQL
• ProSight MSP360 Exchange
• ProSight MSP360 GSuite
• ProSight MSP360 Ultimate
• ProSight MSP360 B2 Cloud Storage

• Support for popular cloud storage providers and classes
• Long-term VM backup (Grandfather-Father-Son retention policy support)
• Local backups to standard drives and NAS-type storage
• SQL Server and Exchange backups
• Change-only Backup for files/folders, images, and VMware
• Rapid and efficient change-only backup for most cloud storage providers
• Compression with gzip
• Create USB boot drive or ISO image file to allow bare metal recovery
• Cloud-to-cloud and cloud-to-on-prem data protection
• Image-based copies of physical or VM images
• Support for multiple virtual machine formats such as Windows Hyper-V, VMware, VirtualBox, and RAW
• Restore image backups as Amazon EC2, Microsoft Azure VM, and Google Compute Engine instances
• Rapid client-side deduplication utilizing on-premises resources to conserve time, WAN bandwidth and storage
• Required and complete Consistency Checks
• Scheduling for backups and recoveries
• Backup/Restore chains for sequential plans
• Custom scripts prior to and after plan
• Support for the 256-Bit AES Advanced Encryption Standard
• Data immutability for advanced crypto ransomware protection, data integrity, and compliance

How Progent Can Assist Your Business Get the Most out of ProSight MSP360 Managed Backup for Microsoft 365
Progent can provide a variety of expert services to help your company to plan, implement, test and debug a ProSight DPS 360 Backup system powered by MSP360 software. Progent's backup experts can assist your business to install and operate MSP360 Backup utilities and technologies and to protect critical apps by providing support that includes Microsoft 365 Exchange expertise, SQL Server consulting, Windows Hyper-V integration, and VMware-certified vCenter consulting.

Progent also offers business continuity/disaster recovery planning expertise to assist you to utilize MSP360 Backup to safeguard your critical data and allow you to restart your core operations rapidly in case of a catastrophe. Progent's GIAC information assurance (IA) experts can assess the cybersecurity profile of your backup solution and can assist you to deploy advanced tools and adhere to industry best practices for working securely in today's threat environment.

High Availability Technologies Offered by Progent
Progent's Microsoft and Cisco engineers can help your company to create an efficient, high-availability information network that addresses key challenges encompassing a broad array of networking solutions and operations including:

Business Continuity Planning
Progent's business continuity planning professionals can help you design a business continuity plan so you can restore IT functionality in the event of an information system disaster. Progent can help you to create a complete disaster recovery strategy that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, fault-tolerant system solution that takes into account reliability issues covering a broad array of network technologies and processes. For details, see Disaster Recovery Consulting.

CRISC-Premier Network Risk Mitigation
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to validate a consultant's skills to plan, deploy, and maintain information system controls to mitigate risk. Progent offers the expertise of a CRISC-certified engineer to help your company to develop and carry out a business continuity plan based on leading practices identified by CRISC and crafted to align with your company's risk tolerance, business goals, and budgetary guidelines. For more information, visit CRISC-Premier IT risk mitigation specialists.

Microsoft Server 2019 High Availability Failover Clustering
Windows Server 2019 incorporated significant enhancements in scale, performance, management, security and compliance, application compatibility, Linux support, Kubernetes technology, and hybrid combinations of local and cloud-hosted resources. Top enhancements of Windows Server 2019 include Windows Admin Center for centralizing the management and monitoring of hybrid on-premises/cloud-hosted deployments, System Insights for utilizing advance predictive analytics to manage on-premises networks, Windows Defender ATP Exploit Guard for host-intrusion defense, container networking using Kubernetes, Cluster Sets for building and administering large non-stop scale-out clusters, and Microsoft's Storage Migration Service for streamlining the upgrade process from outdated editions of Windows Server. For more information, see Windows Server 2019 High Availability Failover Clustering Help.

Microsoft Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to design a DR solution built around Microsoft's cloud-tested Failover Clustering tools including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using low-cost hardware, VM Load Balancing for improving the speed and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, economical deployment of a stretch cluster quorum arbitration point. For details, visit Microsoft Windows Server 2016 Disaster Recovery Expertise.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and test a repeatable runbook for recovering applications and services quickly after a breakdown. SRM supports centrally managed and automated disaster recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also allows transparent testing for disaster recovery, updates and patches and can generate audit reports to confirm complete service restoration, validate Service Level Agreements and prove compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to help you to plan, deploy, test and manage a disaster recovery solution based on VMware Site Recovery Manager.

NetApp MetroCluster High Availability and Disaster Recovery Technology
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering along with synchronous replication to provide rapid, zero RPO disaster recovery between datacenters that are up to 185 miles away from one another. Progent offers online or on-premises access to a certified NetApp MetroCluster expert who can help your business to design, deploy, manage, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your functional needs and IT budget. Progent can ensure you follow best practices for installing your MetroCluster environment by providing guidance with procedures such as assigning shelf IDs, determining aggregate layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster DR system to prove compliance with information assurance standards and regulatory requirements.

Network Load Balancing
Progent provides fault tolerant load balancing consulting that addresses network load balancing, load balanced programs, network infrastructure routing, and content delivery products such as Cisco Content Engine. Fault tolerant load balancing technologies for which Progent offers consulting services include Microsoft Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP. To learn more, go to High Availability Load Balancing.

Non-stop Colocation
Progent's Data Center professionals can help you find zero-downtime data centers that meet the particular needs of your company. Fault tolerant off-site data centers are especially attractive to small and mid-size businesses because of their affordability and convenience in comparison to pursuing a do-it-yourself approach. Attempting to design an in-house data center that offers even a minimum degree of fault tolerance is too costly for most small organizations. Progent is ready to show you how to get all the benefits of high-availability data centers by offering a full array of engineering and maintenance services. For more information, see Non-stop Internet Data Centers Solutions.

Failsafe Branch Office Networking
Progent's inter-site network infrastructure consultants can help organizations achieve zero-downtime inter-site connectivity via fully redundant networks with transparent failover. Progent's Cisco-certified CCIE network engineers can design and deploy ultra-reliable Inter-office connections supported by zero-downtime EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over can provide affordable non-stop interoffice networking. To read more, visit Non-stop Inter-office Networking.

High Availability Internet Connections
Progent's Cisco-authorized network engineers can help you design an economical, fault tolerant Internet connection architecture that can achieve non-stop Internet access via a wide array of high availability Internet access solutions including non-stop BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers CCIE professionals to show you how to utilize the most up-to-date technology for high availability Internet connections to create a cost-effective, completely redundant Internet interface with automatic failover and other capabilities to deliver fault tolerant Internet connections. For more information, visit Non-stop Internet Access Architecture.

Backup and Restore Solutions Consultants
Progent offers economical remote support from IT engineers skilled in a wide range of products and technologies that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX servers and desktops plus laptops and smartphones. Progent offers help for leading data protection products including Acronis Backup and Recovery, Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can help your company to deploy, enhance, or maintain backup solutions for a range of architectures including local, edge to datacenter, cloud, or a mix. To read more, go to Backup and Restore Technology Consulting.

Microsoft System Center Data Protection Manager Backup and Restore Consulting and Support Services
Progent's certified System Center Data Protection Manager engineers can help you to create a practical business continuity plan, design an affordable fault-tolerante network infrastructure, configure a Microsoft System Center Data Protection Manager-powered backup and restore system, comprehensively test your system, train your IT staff or regular consultants how to manage SCDPM, or provide complete IT outsourcing including off-site housing of virtual or physical SCDPM servers in Progent's data center. To learn more, see Microsoft System Center Data Protection Manager Consulting.

Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and medium-size organizations. A Barracuda Backup deployment can include a purpose-built hardware storage device manufactured by Barracuda or a software-based appliance with comparable features but which uses your existing storage infrastructure. Barracuda Backup protects vital company data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting services to help you to plan, integrate, manage and troubleshoot a BDR solution based on Barracuda Backup. For additional information, see Barracuda Backup and disaster recovery consultants.

ProSight Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Hornetsecurity's Altaro VM Backup software offers small businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted architectures and also supports low-cost backup to Azure Block Blob storage. Altaro VM Backup includes advanced capabilities like Immutable Cloud Storage for enhanced protection from ransomware. Progent is an Altaro partner and can provide a wide array of online or on-premises services to assist you to plan, deploy, manage and troubleshoot a comprehensive backup and disaster recovery solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup. For more information, see Altaro VM Backup certified consultants.

ProSight Data Protection Services 365 Total Backup Services for Microsoft 365
Microsoft 365 provides rudimentary archiving but does not have native support for key data protection capabilities such as Exchange backups or long-term point-in-time recovery for OneDrive or SharePoint Online. Hornetsecurity's 365 Total Backup delivers a full-featured platform for automatic backup and quick recovery of all your organization's M365 mail, Microsoft Teams Chats, SharePoint documents, OneDrive for Business data, and content on Windows endpoints. Progent is an authorized Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services 365 Total Backup to deliver end-to-end management services for Hornetsecurity's 365 Total Backup suite. ProSight Data Protection Services 365 Total Backup delivers an affordable backup-as-a-service solution that guards M365 apps against data loss or corruption caused by user or system mistakes, malicious deletion, and malware attacks such as ransomware. For more information, go to ProSight DPS 365 Total Backup services for Microsoft 365.

Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services ECHO automates your backup processes and allow rapid restoration of critical data, apps and VMs that have become lost or corrupted as a result of hardware failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services ECHO can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Important data can be protected on the cloud, to a local device, or to both. Progent's backup and recovery consultants can deliver advanced support to configure ProSight DPS ECHO to to comply with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, whenever necessary, can help you to restore your critical information. Read more about ProSight Data Protection Services ECHO managed backup and recovery.

Consulting for Double-Take Software for Data Backup/Restore
Double-Take Software offers a family of products intended to deliver small and midsize businesses a variety of cost-effective solutions for replicating and restoring vital workloads such as Microsoft Exchange Server, Microsoft SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent's disaster recovery planning consultants have extensive experience incorporating Double-Take products into small company IT networks to create a high state of availability and disaster recovery readiness at a budget-friendly price. To read more, go to Consulting for Double-Take Software for Data Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Certified AI Cloud Partner and provides specialized application consulting for a broad variety of small business applications, Progent can help customers to find efficient IT solutions that substantially enhance the business value of your network. As a Registered Partner with Cisco, Progent offers the services of certified engineers and specialists with experience in designing, installing and maintaining infrastructure solutions built on Cisco products. The broad scope of Progent's technical experience and Progent's sensitivity to the needs of small companies make Progent the perfect partner for building and running a cost-effective, high-availability network.

How to Get in Touch with Progent's Consultants for Disaster Recovery Solutions Support
If you wish to ask Progent about technical expertise for workplace recovery planning, phone 1-800-993-9400 or go to Contact Progent.