Cloud Solutions

ProSight Data Protection Services 360 Backup
ProSight Data Protection Services 360 Backup is a suite of affordable managed service products based on technology developed by MSP360 (previously known as CloudBerry Lab) to address all critical aspects of data protection for small and medium-size businesses. MSP360 backup/recovery software provides advanced options for encryption, data compression, retention policy, and automation. A top capability is the ability to store your backups on any major public cloud, locally, or in a hybrid cloud/on-prem environment. Remote Monitoring and Management (RMM) tools offer efficient features like backup process automation; enterprise-wide installation, configuration and patching; custom scripting; recovery status notifications; plus storage and capacity reporting. MSP360 Backup/Restore allows file/folder or image-based backup/recovery for VMs and physical machines and lets you create a backup/restore solution with a low Recovery Time Objective and a fine-grained Recovery Point Objective (RPO).

With ProSight Data Protection Services 360, Progent's MSP360-certified consultants help your business to plan and deploy a backup/restore solution built on MSP360 technology. Progent's experts will then provide comprehensive monitoring and management services to guard against data loss resulting from human mistakes, infrastructure breakdowns, bad-actor insiders, and external attacks like ransomware. Your IT staff does not have to go through the challenging learning curve required for efficient management of a modern backup/restore platform and your company has immediate contact with Progent's veteran backup and disaster recovery professionals if you need to respond quickly to a data-loss emergency.

Choose Your Own Storage
MSP360 Backup is storage agnostic. You can copy backup data to any major public cloud storage account, to your on-prem hardware, or both. This offers a significant savings compared to solutions that demand the use of specialized storage. Public clouds can also offer advantages such as multi-region storage locations, easy migration to less expensive storage levels as data ages, unlimited as-needed scale, plus global redundancy for world-class robustness. Major clouds you can use with MSP360 backup/restore include Amazon S3 and S3 Glacier, Microsoft Azure, Wasabi Hot Storage, Backblaze B2 and Google Cloud Storage.

Products Offered in the ProSight Data Protection Services 360 Family
ProSight DSP 360 are licensed on a subscription basis. Several types of backup services are offered along with affordable cloud storage:

• ProSight DPS 360 Desktop
• ProSight DPS 360 Server
• ProSight DPS 360 VM Host
• ProSight DPS 360 SQL
• ProSight DPS 360 Exchange
• ProSight DPS 360 GSuite
• ProSight DPS 360 Ultimate
• ProSight DPS 360 B2 Cloud Storage

• Works with leading cloud storage services and storage classes
• Long-haul virtual machine backup (Grandfather-Father-Son retention policy support)
• Local backups to conventional storage devices and NAS storage
• SQL Server and Exchange data protection
• Synthetic Backup for files/folders, images, and VMware
• Fast and space-saving change-only block-level backup for most cloud storage providers
• Compression with gzip file format
• Create bootable USB drive or ISO image file to support bare metal recovery
• Cloud-to-cloud and cloud-to-on-prem backups
• Image-based copies of physical machines or VM images
• Compatible with multiple VM types including Hyper-V, VMware, VirtualBox, and RAW
• Recover image backups as Amazon EC2, Microsoft Azure VM, and Google Compute Engine instances
• Rapid client-side deduplication utilizing on-premises resources to conserve time, WAN bandwidth and storage
• Required and full Consistency Checks
• Scheduling for backups and restores
• Backup/Restore chains for sequential plans
• Custom pre-plan and post-plan scripting
• Support for the AES-256 encryption standard
• Data immutability for advanced ransomware defense, data recovery, and compliance

How Progent Can Help Your Business with ProSight Data Protection Services 360 Backup
Progent offers a selection of services to help your business to plan, implement, optimize and troubleshoot a ProSight Data Protection Services 360 backup/restore system built on MSP360 technology. Progent's consultants can help your business to install and manage MSP360 Backup tools and services and to protect critical apps by delivering support such as Microsoft 365 Exchange expertise, Microsoft SQL Server consulting, Windows Server Hyper-V integration, and VMware-certified vSphere and vCenter consulting.

Progent also can provide disaster recovery preparedness expertise to assist your company to use MSP360 Backup products to safeguard your mission-critical data and enable you to resume your vital operations quickly in case of a calamity. Progent's GIAC information assurance (IA) experts can assess the cybersecurity profile of your backup system and can assist your business to implement the latest technology and adhere to industry leading practices for working safely in the modern threat landscape.

Zero-Downtime Solutions Provided by Progent's Experts
Progent's Microsoft and Cisco engineers can assist your business to implement a cost-effective, zero-downtime network that resolves major problems encompassing a wide range of infrastructure technologies and operations including:

Workplace Recovery Planning
Progent's business continuity planning consultants can show you how to create a business continuity strategy that will allow you to resume IT functionality in the event of an IT network catastrophe. Progent can assist you to create a comprehensive disaster recovery strategy that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified engineers can also help you build an affordable, fault-tolerant network architecture that takes into account reliability issues covering a broad array of network technologies and procedures. To find out more, see Workplace Recovery Consulting.

CRISC-Premier IT Risk Mitigation
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to verify a consultant's skills to design, deploy, and support IS controls to mitigate network risk. Progent can provide the services of a CRISC-certified consultant to help your company to create and carry out a workplace continuity plan that follows leading practices promoted by CRISC and geared to match your company's risk tolerance, business objectives, and IT budget. To find out more, visit CRISC-Premier network risk management specialists.

Microsoft Windows Server 2019 Fault-tolerant Failover Clustering
Microsoft Windows Server 2019 introduced significant improvements in scale, performance, management, cybersecurity, application compatibility, Linux co-existence, container networking, and hybrid combinations of on-premises and cloud-hosted assets. Headline enhancements of Windows Server 2019 include Windows Admin Center for unifying the management of hybrid on-premises/cloud-hosted resources, System Insights for taking advantage of advance predictive analytics to control on-premises environments, Windows Defender ATP Exploit Guard for host-intrusion defense, container orchestration using Kubernetes, Cluster Sets technology for creating and managing massive high-availability scale-out clusters, and Storage Migration Service for simplifying the migration from outdated editions of Windows Server. To learn more, see Windows Server 2019 High Availability Failover Clustering Help.

Microsoft Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery experts can assist you to plan and deploy a disaster recovery system based on Microsoft's most advanced Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using commodity equipment, VM Load Balancing for improving the speed and resilience of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, affordable deployment of a stretch cluster quorum arbitration point. To read more, visit Microsoft Windows Server 2016 Disaster Recovery Support.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to specify, automate and test a consistent workflow for restoring services rapidly following a breakdown. SRM supports centrally controlled and automated disaster recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also supports transparent testing for disaster recovery, updates and patches and can produce reports to confirm full service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to help your organization to design, deploy, test and administer a disaster recovery system based on VMware Site Recovery Manager.

NetApp MetroCluster High Availability and Disaster Recovery Platform
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering along with continual replication to provide fast, zero RPO disaster recovery (DR) between sites that are as far as 185 miles apart. Progent offers access to a certified NetApp MetroCluster expert who can help your business to design, deploy, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by delivering help with tasks like assigning disk pools, arranging aggregate layout, provisioning volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker, designing a configuration replication network, and testing your MetroCluster disaster recovery system to verify adherence with information assurance standards and regulatory mandates.

High Availability Load Balancing
Progent offers high availability load balancing consulting covering network load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery products including Cisco Content Engine. Non-stop load balancing solutions for which Progent can provide consulting expertise include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP. To learn more, see High Availability Load Balancing.

High-Availability Colocation
Progent's Data Center professionals can show you how to select high availability data centers that meet the particular requirements of your business. High availability colocation sites are especially appealing to small and mid-size organizations because of their affordability and convenience in comparison to taking a do-it-yourself approach. Attempting to design an on-site data center with even a minimum level of fault tolerance is too expensive for the majority of small organizations. Progent can show you how to reap all the benefits of non-stop data centers by providing a complete range of engineering and support services. For more information, see High-Availability Colocation Expertise.

Failsafe Inter-office Connectivity
Progent's branch office network infrastructure professionals can help businesses create non-stop multi-site connectivity through fully redundant networks featuring transparent failover. Progent's Cisco-premier CCIE engineers can design and deploy high-availability Inter-office networks based on non-stop EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over offers economical 24x7 interoffice networking. To find out more, see Fault Tolerant Interoffice Connectivity.

High Availability Internet Connectivity
Progent's Cisco-certified IT experts can show you how to design an affordable, high availability Internet connection architecture that can deliver non-stop Internet access through a wide array of fault tolerant Internet access technologies including fault tolerant BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide CCIE engineers to help you utilize the most up-to-date techniques for 24x7 Internet access to implement an economical, completely redundant Internet interface with automatic failover and other features to deliver fault tolerant Internet access. To find out more, see Fault Tolerant Internet Connectivity Solutions.

Backup and Recovery Technology Consulting Experts
Progent offers affordable online support from IT engineers skilled in a broad range of products and services that deliver solutions for backing up Windows, Apple Mac, and Linux servers and desktops plus notebooks and smartphones. Progent can provide help for leading backup platforms including Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent can help your company to deploy, upgrade, or maintain backup/restore systems for a variety of topologies such as on-premises, edge to datacenter, cloud, or hybrid. For more information, see Backup and Recovery Solutions Consulting and Support Services.

Microsoft System Center Data Protection Manager (SCDPM) Data Recovery Consulting Services
Progent's expert System Center Data Protection Manager consultants can help you to develop a practical business continuity strategy, design an affordable high-availability network infrastructure, configure a System Center Data Protection Manager-based backup and recovery solution, comprehensively test your DPM system, educate your IT staff or local consultants how to maintain Microsoft SCDPM, or provide extensive information technology support outsourcing such as remote housing of Microsoft SCDPM servers in Progent's world-class data center. To find out more, visit Microsoft SCDPM Consulting Services.

Barracuda Backup Local, Offsite and Cloud Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup deployment can include a purpose-built physical appliance built by Barracuda or a software-based appliance with similar features but which utilizes your own storage infrastructure. Barracuda Backup safeguards critical business data generated locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting services to help you to design, integrate, manage and repair a backup and disaster recovery solution based on Barracuda Backup. For additional information, see Barracuda Backup and disaster recovery consultants.

ProSight DPS Altaro VM Backup Software for Backup and Disaster Recovery
Hornetsecurity's Altaro VM Backup software offers small and mid-size businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud architectures and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup supports high-end features such as Immutable Cloud Storage for an extra layer of recoverability from ransomware. Progent is a Hornetsecurity Altaro partner and offers a broad range of remote or on-premises services to help you to plan, deploy, manage and troubleshoot a modern backup/restore system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup technology. To read more, see Altaro VM Backup certified consultants.

ProSight Data Protection Services 365 Total Backup Solutions for Microsoft 365
Microsoft 365 offers simple archiving but does not have integrated support for crucial data protection capabilities such as Exchange Online backups or long-term point-in-time recovery for OneDrive for Business or SharePoint Online. Hornetsecurity's 365 Total Backup delivers a full-featured platform for programmable backup and quick restoration of all your company's M365 mailboxes, Microsoft Teams Chats, SharePoint documents, OneDrive files, and content on Windows endpoints. Progent is a certified Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services 365 Total Backup to provide end-to-end managed services for Hornetsecurity's 365 Total Backup product. ProSight Data Protection Services 365 Total Backup delivers a low-cost backup-as-a-service solution that guards M365 components against data loss or corruption caused by user or software error, malevolent sabotage, and malware assaults such as ransomware. To read more, see ProSight DPS 365 Total Backup services for Microsoft 365.

Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO offer small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS ECHO automates your backup activities and allow rapid restoration of critical data, applications and virtual machines that have become lost or damaged as a result of hardware failures, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS ECHO can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images. Important data can be protected on the cloud, to a local storage device, or to both. Progent's backup and recovery specialists can provide advanced expertise to set up ProSight Data Protection Services ECHO to be compliant with regulatory requirements such as HIPAA, FINRA, and PCI and, when necessary, can help you to recover your business-critical data. Find out more about ProSight DPS ECHO managed cloud backup and recovery.

Consulting for Double-Take Software for Data Backup
Double-Take Software publishes a family of tools designed to deliver small and midsize businesses a range of cost-effective solutions for backing up and recovering vital applications including Exchange, SQL Server, Blackberry, and SharePoint. Progent's disaster recovery planning consultants have extensive backgrounds incorporating Double-Take products into small business IT systems to create a high level of availability and disaster recovery readiness at a budget-friendly price. For more information, visit Consulting Services Double-Take Software for Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Since Progent is a Microsoft Partner and provides specialized application expertise for a wide variety of small business applications, Progent is able to help clients to arrive at efficient IT solutions that maximize the productivity of your network. As a Registered Partner for Cisco, Progent can provide the services of premier consultants and specialists with experience in architecting, deploying and maintaining networking environments built on Cisco products. The broad scope of Progent's IT know-how and Progent's sensitivity to the needs of small businesses make Progent a great partner for creating and maintaining a cost-effective, dependable network.

How You Can Access Progent's Experts for Disaster Recovery Solutions Help
To contact Progent about consulting assistance for business continuity solutions, phone 1-800-993-9400 or refer to Contact Progent.