Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect data about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to half of the time wasted searching for critical information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you're planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require when you need it.
Progent can provide affordable online consulting to help companies to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design, testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security.
Progent's Microsoft-certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, optimize your network for on-premises, multi-site, cloud-based, and partial-cloud environments, train your IT support, team, develop an enterprise-wide security plan, streamline IT management, assist with application development, and build and test a disaster recovery/business continuity plan.
Progent's IT outsourcing services for small companies include designing Windows XP, .NET, and Microsoft BackOffice systems, coordinating upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, online and on-site repair, resolving stubborn integration issues, and creating a comprehensive security strategy. Progent can show you how to enhance network availability and performance with fault-tolerant technologies, resilient network topology, and proactive server monitoring. Progent also provides special project assistance for large-scale migrations and can assist with requirements definition, resource identification, bill of materials production, sourcing qualification, purchasing logistics, and professional documentation. Progent's computer outsourcing help also includes training for office productivity products such as Office XP.
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development system and are able to build or modernize .NET applications quickly and at low cost.
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of network management products and is designed to provide a unified solution for deploying and managing virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consultants can help businesses of all sizes with all facets of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you migrate efficiently from legacy versions of VMM, develop workflows for building and installing VMs and hosts, design fault-tolerant scale-out clusters, integrate your datacenter infrastructure with public clouds, configure virtual switches and load balancers, develop and refine PowerShell scripts, and assist you to assess the strategic advantages of the latest technologies such as Storage Spaces Direct and Host Guardian Service. Progent's hypervisor experts can provide advanced Windows Hyper-V consulting and VMware ESXi support.
Progent can assist you to evaluate the wealth of subscription options offered with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with cross-platform networks that include Windows, macOS or OS X, and Linux software. Progent can also assist your business to create and maintain hybrid solutions that transparently combine local and cloud products and services.
Progent's seasoned ransomware recovery consultants can assist your business to reconstruct a network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Microsoft Dynamics GP/Great Plains accounting includes analytics and reporting capabilities that let you track all operations, sales and spending, and market trends with integrated drill-down, inquiry, and reporting functions. Progent's Dynamics GP/Great Plains reporting consulting expertise can help you design reports that let you analyze your business more thoroughly, turning raw data into useful business information. Progent can enhance your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and application design with VBasic, XML and other development environments in order to offer custom business application development and web commerce applications that work seamlessly with Microsoft Dynamics GP.
Progent offers the expertise of a veteran specialist with extensive hands-on experience installing, maintaining, and upgrading telepresence systems from leading suppliers such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your internal network management team, your ISP, and your telepresence technology supplier to help your company increase the business value of your telepresence ecosystem.
Progent's consultants can provide remote and onsite consulting services for companies of any size to evaluate the benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can assist you to design an on-premises, cloud or hybrid topology; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office or Microsoft 365; set up HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication platforms such as Cisco Video Interop Server. Progent's certified information security consultants can help you design and verify a security environment for your Skype for Business deployment that is compliant with regulatory requirements.
Progent's consultants can assist you to evaluate the benefits of Lync Server for your environment and can assist you to plan and carry out a rollout of Microsoft Lync Server 2010 that unifies the control of IM and Presence and improves the output of your in-house staff, at-home workers, and smartphone users. Progent can in addition help you to carry out an efficient upgrade to Microsoft Lync Server from Office Communications Server or from Live Communications Server, integrate Lync Server 2010 with Exchange, Microsoft SharePoint, and SQL Server, show you how you can run Lync Server 2010 to improve the collaborative capabilities of MS Office programs, and offer webinar training and continuing support for Lync Server and other Microsoft platforms.
Progent offers cost-effective remote consulting to help businesses to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Glacier for low-cost long-term archiving. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security. Progent can provide advanced expertise with firewalls and VPN technology and can help you deploy cloud-centric or hybrid cloud environments that efficiently incorporate Amazon AWS cloud services. Progent can provide occasional consulting to help you to resolve complex technical issues or Progent can deliver project management outsourcing to help you move to the Amazon AWS platform on time and on budget.
Progent's certified Cisco IT security consultants offer expert PIX Firewall and ASA Firewall consulting services including architecture, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack protection, and safe access services. Ranging from economical, plug-and-play desktop devices for small and home offices to modular enterprise-grade products, Cisco PIX Firewall and ASA Firewalls provide advanced security, performance, and excellent availability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built platform, eliminating common OS-specific security holes.
Progent's Cisco-certified SIP infrastructure consultants can help you to design, integrate, maintain, debug and upgrade Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and can provide cost-effective remote or on-premises expertise to assist businesses to migrate smoothly to a modern communications ecosystem that offers fast ROI. Progent's certified Microsoft collaboration consultants can assist you to set up connections between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business Server and Lync for connectivity to a SIP PSTN trunk.
Progent's ransomware experts can help your business to assess your ransomware defenses, monitor and guard your network, assist with settlement negotiations with a threat actor, and rebuild a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent's Cisco Jabber consultants offer online or onsite expertise to assist organizations of all sizes to design, implement, manage, update or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide in-depth expertise for the products, technologies and services that go into building an end-to-end Jabber collaboration solution such as Cisco network appliances and management tools, Microsoft 365 apps, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi systems, security and compliance, cloud computing, telepresence systems, PBX systems, disaster recovery preparedness, and the many other pieces of a modern collaboration ecosystem.
E-Mail Guard is a comprehensive solution for blocking spam and viruses. E-Mail Guard handles the security and management of company email by offering continually improved spam and virus blocking, policy administration, content filtering, and defense against email-borne directory harvesting and DDoS attacks. E-Mail Guard also includes tracking, administration and reporting utilities as well as outgoing email filtering to let you fix your e-mail system and define and regulate company security policy.
Progent's ransomware consultants can help you to assess your ransomware vulnerability, remotely monitor and protect your IT environment, assist with negotiating a settlement with a threat actor, and restore an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to contain the progress of an active ransomware breach. Call 800-462-8800
Progent can help companies of any size to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and lower equipment expense. Azure offers a wealth of cloud services and Progent can help you to understand the advantages and restrictions of various cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and network infrastructure and make sure that you avoid the common mistakes small organizations make when migrating to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Google Android handhelds.
Progent can help your organization to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, improve security, and boost productivity by ensuring that critical applications are always up to date, managing product licenses, and reporting resource usage patterns so you can make informed purchasing decisions. When your organization is ready to upgrade your SCCM 2007 configuration management solution, Progent can help you to plan and implement a smooth migration to System Center 2012 Configuration Manager.
Progent's Check Point Software experts can show you how to select and deploy Check Point Software Firewall and VPN software and hardware based on Check Point's security platform to provide an affordable and efficient security defense for your business network. Progent can also help you configure other Check Point products such as Check Point ZoneAlarm and Check Point Power-1 firewalls with security solutions from other suppliers and offer a central source for on-going technical support, administration, education, and design expertise.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed for legal workflows. Progent offers remote guidance from NetDocuments consultants to help legal departments and law firms to plan, deploy, manage, tune, or troubleshoot a document management system environment powered by NetDocs.
If your company is producing UNIX or Linux applications in an environment that has MS Windows-based processors, PCs, and office productivity products, Progent can provide full-service IT outsourcing that allows you to focus on your area of strategic expertise without the constant hassle of managing your business network. By using automated server monitoring and by providing online and in-person assistance as your company needs it, Progent offers an affordable way for supporting an information network that features excellent reliability, protection, and performance. Progent's developer assistance services include full-service network support outsourcing, virtual server infrastructure, remote and on-site service and repair, proactive network monitoring services, and Contact Center outsourcing.
Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks firewall appliances to provide a modern cybersecurity ecosystem that extends across your on-premises and cloud-based resources and protects all users at any location with any device.
Progent's team of Microsoft and Cisco Certified experts average more than a decade of real-world professional background, at the forefront of IT service, performing a wide range of technical projects for an extensive mix of customers. Every Progent consultant shares a proven set of individual best practices which are combined into shared best practices standards that Progent teaches its consulting personnel. This guarantees that you get not just expert technical help, but also a support engineer with proven methods for applying technical knowledge to solve real-world IT problems quickly.
Progent's UNIX family support services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise offers you a convenient one-stop source to help you build and manage a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent provides three basic kinds of Help Desk services : Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts offers your customers instant access to a reliable support resource with extensive experience delivering phone support and online repair for IT systems based on Microsoft technology. Progent's concentration is on giving the support Help Desk a respected reputation as a solid contributor to business performance. Progent's goal is to resolve and not merely record problems.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Cisco-certified CCIE networking experts can help you to set up, manage, upgrade, optimize and troubleshoot Catalyst switches. Progent can also assist you to enhance the security and compliance of Catalyst switches and migrate efficiently from legacy appliances to modern devices.
Progent can assist your organization to plan an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and install, administer, and debug a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your phone system.
Progent's Cisco certified network infrastructure experts offer high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent's Cisco-certified CCIE network infrastructure experts can help you to set up, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone expertise, and CUCM/CallManager software support.
Progent can provide the services of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management (ERM) solution based on best practices promoted by CRISC and crafted to match your company's risk appetite, business goals, and IT budget.
Progent's Solaris family support experts provide small businesses and developers assistance with administering and supporting Sun Solaris environments that coexist with Microsoft-powered networks. Progent can give your business contact with Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad array of expertise provides you with a convenient one-stop source to help you build and maintain a protected and reliable cross-platform network and communications solution that allows Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with major versions of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Microsoft 365 Exchange Online allows you to utilize cloud-resident servers, mailboxes and associated email infrastructure to lower hardware expense and management hassle. You can deploy Exchange Online to host all your mailboxes, or you can run a hybrid solution that combines both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly online technical support to assist your small businesses to assess the benefits of Microsoft 365 Exchange Online, design a network topology that fits your business needs and IT budget, implement an efficient move from your existing Exchange system to one that includes Microsoft 365 Exchange Online, train your IT team and end users, and deliver as-needed consulting and troubleshooting.
Progent can assist your business to understand the many subscription plans available with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-vendor environments that include Windows, macOS, and Linux operating systems. Progent can also assist your business to create and manage hybrid solutions that seamlessly combine on-premises and cloud-based resources.
Microsoft SQL Server 2016 offers major improvements in speed, scale, data security, high-availability, BOYD support, plus integrated BI. New features include PolyBase for processing structured and unstructured databases in one appliance for big data applications, R language support, Always Encrypted mode, Mobile Report Publisher, and centralized control over local and cloud operations and services. Progent's Microsoft-certified consultants can provide remote and onsite support to assist organizations of any size to configure, manage or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft platforms including Windows Server, Exchange, SharePoint, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.
Progent's Citrix-accredited engineers can assist you to evaluate the business advantages of XenServer as well as other Citrix products, and can help you to plan, validate, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can also assess your current XenServer environment and show you how to optimize resource utilization, performance, security and compliance, uptime, and recoverability.
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud environments and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or on-premises consulting services to assist you to plan, install, manage and troubleshoot a modern backup and disaster recovery system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup technology.
Progent's Microsoft-certified SQL Server 2017 experts can help you to plan and carry out a smooth upgrade from your current SQL Server databases and applications to SQL Server 2017.
Progent's Microsoft-certified professionals have 20 years of background planning, installing, and maintaining messaging systems for clients in the and across the U.S. Progent provides affordable Microsoft Exchange Servers consulting services to make sure that your email system features compliance, high availability, easy connectivity for remote and wireless users, efficient administrative tools, and seamless integration with telephony. Progent provides consulting and support services for Exchange 2016 Server, Microsoft Exchange 2013 Server, Exchange 2010, Microsoft Exchange 2007, Microsoft Exchange 2003, and MS Exchange 2K Server. Progent can also assist small or mid-size companies to upgrade to Exchange 2016 or Microsoft Exchange 2013 Server.