IT Outsourcing for Small Companies

ProSight MSP360 Managed Backup
ProSight MSP360 Managed Backup Services for Microsoft 365 is a suite of affordable backup-as-a-service (BaaS) offerings based on technology created by MSP360 (formerly CloudBerry Lab) to handle all key aspects of backup and recovery operations for small and midsize businesses. MSP360 Managed Backup supports advanced features for encryption, compression, retention policy, and scheduling. A top feature is support for storing your copies on any leading public cloud, locally, or both. Remote Monitoring and Management tools provide timesaving features such as backup process automation; bulk deployment, setup and patching; versatile scripting; recovery status notifications; plus storage and capacity reporting. MSP360 Backup allows file/folder or image-based backup/recovery for VMs and physical devices and enables you to create a backup/restore solution with a low RTO and a fine-grained Recovery Point Objective.

With ProSight DPS 360, Progent's MSP360-qualified consultants help your business to plan and implement a data protection solution built on MSP360 software. Progent's experts will then provide end-to-end monitoring and management to guard against data loss resulting from human error, infrastructure breakdowns, malicious insiders, and external attacks like ransomware. Your IT staff does not have to go through the complex learning curve needed for effective management of a modern backup/restore solution and you have on-demand access to Progent's proven backup and disaster recovery (BDR) professionals if you need to react rapidly to a data-loss emergency.

Bring Your Own Storage
MSP360 Backup is storage agnostic. You can copy backup data to virtually any public cloud storage service, to local devices, or both. This offers a major savings compared to solutions that demand the use of specialized storage. Public clouds can also offer benefits such as multi-region storage locations, easy migration to lower-cost storage levels as data gets older, virtually unlimited as-needed scale, plus massive redundancy for world-class resilience. Major clouds you can use with MSP360 Backup include Amazon S3 and S3 Glacier, Microsoft Azure, Wasabi, Backblaze B2 and Google Cloud.

Products Available with the ProSight MSP360 Suite
ProSight MSP360 Managed Services are licensed on a subscription basis. Several types of backup services are available in addition to value-priced cloud storage:

• ProSight MSP360 Desktop
• ProSight MSP360 Server
• ProSight MSP360 VM Host
• ProSight MSP360 SQL
• ProSight MSP360 Exchange
• ProSight MSP360 GSuite
• ProSight MSP360 Ultimate
• ProSight MSP360 B2 Cloud Storage

• Support for leading cloud storage providers and storage classes
• Long-term VM backup (Grandfather-Father-Son retention)
• Local backups to conventional storage devices and NAS-type storage
• Microsoft SQL Server and Exchange data protection
• Change-only Backup for files, system images, and VMware
• Fast and space-saving change-only block-level backup for most cloud storage services
• Data compression with gzip
• Create USB boot drive or ISO image to support bare metal restore
• Cloud-to-cloud and cloud-to-on-prem backups
• Image-based copies of physical or virtual machine images
• Support for multiple virtual machine types such as Windows Hyper-V, VMware, VirtualBox, and RAW
• Recover image backups as Amazon EC2, Azure VM, and Google Compute Engine instances
• Quick client-side deduplication utilizing local resources to save time, WAN bandwidth and storage
• Mandatory and full Consistency Checks
• Scheduling for backups and restores
• Backup/Restore chains for sequential plans
• Custom scripts prior to and after plan
• Support for the military-grade AES-256 Advanced Encryption Standard
• Data immutability for enhanced ransomware defense, data recovery, and regulatory compliance

How Progent Can Help You Get the Most out of ProSight MSP360 Managed Backup for Microsoft 365
Progent offers a variety of managed services to assist you to plan, deploy, test and debug a ProSight DPS 360 Backup system powered by MSP360 software. Progent's backup experts can assist you to configure and operate MSP360 Backup tools and services and to protect critical apps by delivering expertise such as M365 Exchange consulting, Microsoft SQL Server expertise, Windows Hyper-V integration, and VMware-certified vCenter consulting.

Progent also offers disaster recovery planning consulting to help your company to utilize MSP360 Backup products to protect your mission-critical data and enable you to resume your core operations rapidly in the event of a catastrophe. Progent's GIAC information assurance (IA) experts can assess the cybersecurity posture of your backup solution and can help your organization to implement advanced technology and adhere to industry leading practices for operating securely in the modern threat landscape.

Non-stop Technologies Offered by Progent's Consultants
Progent's Microsoft and Cisco-certified engineers can assist your business to implement a cost-effective, zero-downtime information network that addresses key problems covering a broad array of infrastructure solutions and operations such as:

Workplace Recovery Planning
Progent's business continuity engineers can show you how to create a business continuity plan in order to resume IT functionality in case of an information system catastrophe. Progent can assist you to define a comprehensive disaster recovery plan that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified consultants can also help you build an affordable, high-availability system solution that addresses availability issues involving a wide range of infrastructure technologies and processes. To find out more, visit Disaster Recovery Expertise.

CRISC-Certified IT Risk Management
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to validate an IT professional's skills to plan, deploy, and support IS controls to reduce network risk. Progent can provide the expertise of a CRISC-certified consultant to help you to create and execute a workplace continuity or disaster recovery strategy that follows industry best practices promoted by CRISC and geared to align with your company's risk appetite, business objectives, and budgetary guidelines. For more information, go to CRISC-Premier IT risk management specialists.

Microsoft Windows Server 2019 Fault-tolerant Failover Clustering
Microsoft Windows Server 2019 incorporated significant improvements in scale, throughput, manageability, cybersecurity, application compatibility, Linux co-existence, container networking, and hybrid integration of on-premises and cloud-hosted assets. Headline enhancements of Microsoft Windows Server 2019 are Windows Admin Center for unifying the management and monitoring of hybrid on-premises/cloud-hosted resources, System Insights for taking advantage of modern predictive intelligence to manage local networks, Windows Defender Advanced Threat Protection Exploit Guard for host-intrusion defense, container networking using Kubernetes, Cluster Sets for building and administering massive non-stop scale-out clusters, and Microsoft's Storage Migration Service for simplifying the upgrade process from outdated releases of Windows Server. For more information, see Windows Server 2019 Fault-tolerant Failover Clustering Expertise.

Microsoft Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery consultants can help you to design a DR solution based on Microsoft's most advanced Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using industry-standard hardware, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, economical creation of a failover cluster quorum arbitration point. For more information, visit Microsoft Windows Server 2016 Disaster Recovery and Business Continuity Consulting.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to specify, automate and verify a repeatable process for recovering services rapidly after a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. Site Recovery Manager also supports non-disruptive testing for disaster recovery, updates and patches and can generate audit reports to confirm complete service restoration, validate SLAs and prove DR compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to assist your organization to plan, deploy, test and administer a disaster recovery solution powered by VMware SRM.

NetApp MetroCluster Disaster Recovery Platform
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering with replication to provide rapid, zero RPO disaster recovery (DR) between datacenters located as far as 185 miles apart from each other. Progent can provide online or on-premises access to a NetApp MetroCluster consultant who can help you to plan, configure, manage, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that aligns with your technical needs and budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by providing help with procedures such as assigning disk pools and shelf IDs, determining aggregate layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and verifying your disaster recovery solution to prove compliance with information assurance standards and regulatory mandates.

High Availability Load Balancing
Progent offers high availability load balancing support covering network load balancing, load balanced programs, network infrastructure routing, and content delivery products including F5 Networks 3DNS. High availability load balancing products for which Progent can provide consulting expertise include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks BIG-IP. To find out more, visit Non-stop Load Balancing.

High-Availability Internet Data Centers
Progent's Data Center engineers can show you how to find high availability data centers that meet the specific requirements of your company. High availability Internet Data Centers are especially attractive to small and mid-size businesses because of their low cost and convenience compared to pursuing a do-it-yourself approach. Trying to design an in-house data center with even a minimum degree of fault tolerance is too expensive for most small companies. Progent is ready to help you get all the advantages of 24x7 colocation centers by offering a complete range of engineering and support services. For more information, go to Non-stop Colocation Consulting.

Failsafe Inter-office Networking
Progent's multi-site network infrastructure engineers can help businesses achieve zero-downtime multi-site connections through fully redundant system architectures with transparent failover. Progent's Cisco-certified CCIE network engineers can plan and implement fault-tolerant Inter-office networks supported by non-stop EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how multi-path connections and transparent fail-over can provide affordable non-stop interoffice connectivity. To read more, visit Non-stop Interoffice Networking.

High Availability Internet Connections
Progent's Cisco-certified network engineers can help you create an economical, high availability Internet configuration architecture that can deliver non-stop Internet access through a broad array of high availability Internet network technologies including high availability BGP, automatic fail-over, and redundant Internet Service Providers. Progent can provide CCIE consultants to help you apply the most up-to-date technology for fault tolerant Internet access to create an affordable, completely redundant Internet interface with automatic failover and other capabilities to create non-stop Internet availability. To read more, visit 24x7 Internet Access Architecture.

Backup and Recovery Solutions Consulting Experts
Progent can provide economical remote access to IT engineers skilled in a broad array of utilities and technologies that deliver solutions for protecting Windows, Apple Mac, and Linux physical and virtual servers and workstations plus notebooks and smartphones. Progent can provide expertise for leading backup products including Acronis, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can assist you to design, enhance, or maintain data backup systems for a variety of topologies including local, remote, cloud-based, or hybrid. To read more, see Backup and Restore Solutions Expertise.

System Center Data Protection Manager (SCDPM) Backup and Restore Consultants
Progent's certified System Center Data Protection Manager support professionals can assist your company to develop a practical business continuity plan, implement a cost-effective fault-tolerante IT infrastructure, install a System Center Data Protection Manager-based recovery system, comprehensively validate your DPM system, educate your IT personnel or local consultants how to maintain Microsoft System Center Data Protection Manager, or provide complete IT outsourcing including remote hosting of SCDPM machines in Progent's world-class data center. To find out more, visit System Center Data Protection Manager Consulting Services.

Barracuda Backup Multi-site and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup/restore service for small and medium-size businesses. A Barracuda Backup deployment can include a custom-designed hardware storage device built by Barracuda or a virtual appliance with similar functionality but which uses your existing storage infrastructure. Barracuda Backup safeguards vital business data generated on-premises, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting support services to help you to design, integrate, operate and troubleshoot a BDR solution based on Barracuda Backup. For details, see Barracuda Backup and disaster recovery consulting and management.

ProSight Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Hornetsecurity's Altaro VM Backup software provides small and mid-size businesses a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, multi-site, and cloud architectures and also enables low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup supports advanced capabilities such as Immutable Cloud Storage for an extra layer of protection from ransomware. Progent is a certified Altaro partner and can provide a wide range of remote or onsite consulting services to help you to design, deploy, manage and troubleshoot a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup technology. To read more, go to Altaro VM Backup consulting.

ProSight Data Protection Services 365 Total Backup Solutions for Microsoft 365
Microsoft 365 provides simple archiving but does not include native support for crucial data protection capabilities such as Exchange backups or greater than 30-day point-in-time data recovery for OneDrive or SharePoint. Hornetsecurity's 365 Total Backup provides a feature-rich platform for automatic backup and rapid restoration of all your organization's M365 mailboxes, Microsoft Teams Chats, SharePoint documents, OneDrive for Business data, and content on Windows endpoints. Progent is a certified Hornetsecurity/Altaro partner and offers ProSight Data Protection Services (DPS) 365 Total Backup to provide end-to-end managed services for Hornetsecurity's 365 Total Backup suite. ProSight DPS 365 Total Backup provides an affordable backup-as-a-service (BaaS) alternative that defends M365 apps against data loss caused by human or software mistakes, malicious corruption, and cyber attacks like ransomware. To read more, go to ProSight Data Protection Services 365 Total Backup services for Microsoft 365.

Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent offer small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services ECHO automates your backup processes and allow fast restoration of critical data, apps and VMs that have become unavailable or corrupted due to hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS ECHO can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images. Important data can be protected on the cloud, to an on-premises storage device, or mirrored to both. Progent's backup and recovery specialists can provide advanced support to configure ProSight Data Protection Services ECHO to to comply with regulatory requirements such as HIPAA, FINRA, and PCI and, whenever needed, can help you to restore your business-critical data. Read more about ProSight Data Protection Services ECHO managed backup and recovery.

Consulting Services Double-Take Software for Data Backup/Restore
Double-Take Software offers a family of tools designed to provide small companies a variety of cost-effective alternatives for backing up and restoring business-critical applications such as Microsoft Exchange Server, Microsoft SQL Server, Blackberry, and Microsoft Office SharePoint. Progent's disaster recovery planning experts have in-depth experience incorporating Double-Take Software technology into small company information systems to create an advanced state of availability and business continuity readiness at a budget-friendly cost. To learn more, visit Consulting for Double-Take Solutions for Data Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Since Progent is a Microsoft Certified AI Cloud Partner and provides specialized application expertise for a wide variety of small business applications, Progent can assist customers to arrive at efficient information technology solutions that maximize the business value of your information system. As a Registered Partner for Cisco, Progent offers the services of premier consultants and specialists with expertise in architecting, deploying and managing networking solutions built on Cisco products. The breadth of Progent's IT know-how and Progent's sensitivity to the requirements of small and midsize businesses make Progent the ideal resource for building and running a cost-effective, high-availability information system.

How You Can Contact Progent's Consultants for Business Continuity Planning Support
To get in touch with Progent about professional help for workplace recovery planning, phone 1-800-993-9400 or go to Contact Progent.