Network Outsourcing for Midsize Companies

ProSight MSP360 Managed Backup Services
ProSight MSP360 Managed Backup Services for Microsoft 365 is a suite of value-priced managed service offerings based on technology created by MSP360 (formerly CloudBerry Lab) to handle all critical aspects of backup/restore activity for small and medium-size organizations. MSP360 Managed Backup supports high-end options for encryption, compression, retention policy, and automation. A headline capability is the ability to store your copies on any major public cloud, locally, or in a hybrid cloud/on-prem environment. Remote Monitoring and Management (RMM) utilities offer efficient features like backup process automation; bulk deployment, setup and updates; custom scripting; restoration status notifications; plus management reporting. MSP360 Backup/Restore permits file or image-based backup/recovery for virtual machines and physical devices and enables you to establish a data protection system with a low Recovery Time Objective and a fine-grained Recovery Point Objective (RPO).

With ProSight DPS 360, Progent's MSP360-qualified consultants assist you to design and implement a backup/restore system based on MSP360 technology. Progent will then provide end-to-end monitoring and management to protect against data loss resulting from human error, system problems, bad-actor insiders, and malware attacks such as ransomware. Your network support team does not have to go through the complex learning curve required for efficient management of a modern backup/restore system and your company has on-demand access to Progent's proven backup and disaster recovery (BDR) experts in case you need to react rapidly to a data-loss emergency.

Choose Your Own Storage
MSP360 backup/restore is storage-system agnostic. You can copy backup data to virtually any public cloud storage service, to your on-prem hardware, or both. This offers a major savings compared to platforms that demand the use of proprietary storage. The use of public clouds can also provide benefits such as multi-region storage locations, the ability to migrate to less expensive storage tiers as data ages, unlimited as-needed storage expansion, plus massive redundancy for world-class robustness. Major clouds you can use with MSP360 backup/restore include Amazon S3, Microsoft Azure, Wasabi, Backblaze and Google Cloud.

Backup Services Available with the ProSight MSP360 Family
ProSight MSP360 Managed Services are licensed via subscription. Several types of backup plans are offered in addition to value-priced cloud storage:

• ProSight MSP360 Desktop
• ProSight MSP360 Server
• ProSight MSP360 VM Host
• ProSight MSP360 SQL
• ProSight MSP360 Exchange
• ProSight MSP360 GSuite
• ProSight MSP360 Ultimate
• ProSight MSP360 B2 Cloud Storage

• Works with leading cloud storage providers and classes
• Long-haul VM backup (Grandfather-Father-Son retention)
• Local backups to conventional storage devices and NAS-type storage
• Microsoft SQL Server and Exchange data protection
• Synthetic Backup for files, images, and VMware
• Fast and space-saving change-only backup for the majority of cloud storage services
• Data compression with gzip file format
• Ability to create USB boot drive or ISO image to allow bare metal restore
• Cloud-to-cloud and cloud-to-local backups
• Image-based backups of physical machines or virtual machine images
• Support for major virtual machine types such as Hyper-V, VMware, VirtualBox, and RAW
• Restore image backups as Amazon EC2, Azure VM, and Google Compute Engine instances
• Rapid client-side deduplication relying on on-prem resources to conserve time, WAN bandwidth and storage
• Mandatory and full Consistency Checks
• Scheduling for backups and recoveries
• Support for backup/restore chains for sequential processes
• Custom scripts prior to and after plan
• Support for the military-grade 256-Bit AES encryption standard
• Immutability for enhanced crypto ransomware defense, data integrity, and regulatory compliance

How Progent Can Assist You Get the Most out of ProSight MSP360 Managed Backup for Microsoft 365
Progent can provide a variety of managed services to assist your business to plan, implement, tune and debug a ProSight DPS 360 Backup solution based on MSP360 software. Progent's consultants can help you to configure and operate MSP360 Backup utilities and technologies and to protect critical apps by delivering support such as Microsoft 365 Exchange expertise, SQL Server integration consulting, Windows Server Hyper-V integration, and VMware-certified vSphere and vCenter consulting.

Progent also offers business continuity/disaster recovery (BCDR) preparedness expertise to help your company to use MSP360 Backup products to safeguard your critical data and allow you to restart your vital services quickly in case of a calamity. Progent's GIAC information assurance specialists can assess the security posture of your backup solution and can help you to deploy advanced technology and follow industry best practices for operating safely in today's threat landscape.

High Availability Technologies Provided by Progent's Consultants
Progent's Microsoft and Cisco-certified engineers can help your business to implement an efficient, non-stop system that addresses key challenges covering a wide array of networking solutions and processes such as:

Business Continuity Planning
Progent's business continuity engineers can help you create a disaster recovery plan that will allow you to resume network operations in the event of an information system disaster. Progent can help you to develop a complete disaster recovery plan that incorporates scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified consultants can also show you how to create an affordable, fault-tolerant system architecture that addresses reliability issues covering a broad range of network technologies and processes. To read more, go to Workplace Recovery Expertise.

CRISC-Premier Network Risk Control
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA to validate a consultant's skills to plan, implement, and support information system controls to mitigate risk. Progent can provide the expertise of a CRISC-certified engineer to assist your company to create and carry out a business continuity or disaster recovery plan that follows leading practices promoted by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines. To learn more, go to CRISC-Certified IT risk control specialists.

Windows Server 2019 High Availability Failover Clustering
Microsoft Windows Server 2019 incorporated important improvements in capacity, throughput, manageability, cybersecurity, application compatibility, Linux co-existence, Kubernetes networking, and hybrid combinations of local and cloud resources. Headline new features of Microsoft Windows Server 2019 include Windows Admin Center for unifying the management of hybrid on-premises/cloud-hosted resources, System Insights for utilizing modern predictive analytics to manage on-premises networks, Windows Defender ATP Exploit Guard for host-intrusion defense, container networking using Kubernetes, Cluster Sets for deploying and managing massive non-stop scale-out clusters, and Storage Migration Service for streamlining the migration from outdated releases of Windows Server. For more information, go to Microsoft Windows Server 2019 Fault-tolerant Failover Clustering Help.

Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to design a DR system built around Microsoft's latest Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using low-cost equipment, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, economical creation of a stretch cluster quorum arbitration point. For details, go to Microsoft Server 2016 Disaster Recovery Help.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to define, automate and test a repeatable process for restoring services rapidly after an outage. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, and transparent site migration, failback and site re-protect. Site Recovery Manager also supports non-intrusive testing for site recovery, upgrades and patches and can generate audit reports to confirm complete service recovery, validate SLAs and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to design, configure, test and administer a DR system powered by VMware Site Recovery Manager.

NetApp MetroCluster Disaster Recovery Technology
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with replication to deliver rapid, zero data loss disaster recovery (DR) between datacenters located up to 300km apart from each other. Progent offers the skills of a certified NetApp MetroCluster expert who can assist you to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that aligns with your functional needs and budget. Progent can ensure you adhere to best practices for installing your MetroCluster solution by providing guidance with tasks like assigning disk pools, determining plexes layout, provisioning volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and verifying your DR solution to show adherence with information assurance standards and regulatory mandates.

Fault Tolerant Load Balancing
Progent provides fault tolerant load balancing consulting that addresses network load balancing, load balanced programs, LAN/WAN infrastructure routing, and content dispatching products including F5 Networks 3DNS. High availability load balancing technologies for which Progent can provide consulting expertise include Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks 3-DNS. To read more, visit High Availability Load Balancing.

Non-stop Data Centers
Progent's Data Center professionals can show you how to identify fault-tolerant data centers that match the specific requirements of your business. Fault tolerant co-location sites are particularly appealing to small and mid-size companies because of their affordability and simplified logistics compared to taking a do-it-yourself strategy. Attempting to create an in-house data center with even a minimum level of fault tolerance is too expensive for typical small organizations. Progent can help you get all the benefits of non-stop colocation centers by providing a complete array of consulting and maintenance services. To read more, see High-Availability Internet Data Centers Solutions.

24x7 Interoffice Connectivity
Progent's branch office connection professionals can help organizations achieve fault tolerant multi-site connectivity by means of redundant system architectures featuring transparent failover. Progent's Cisco-premier CCIE engineers can plan and implement high-availability Inter-office networks based on zero-downtime EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and automatic fail-over offers affordable 24x7 interoffice networking. To learn more, go to Failsafe Inter-office Networking.

24x7 Internet Connectivity
Progent's Cisco-authorized network professionals can help you design an economical, fault tolerant Internet configuration architecture that can achieve 24x7 Internet connectivity through a wide array of high availability Internet network technologies including fault tolerant BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide CCIE consultants to show you how to utilize the most up-to-date technology for high availability Internet connectivity to build an economical, completely redundant Internet interface with automatic failover and other features to create zero-downtime Internet availability. For details, visit Fault Tolerant Internet Access Solutions.

Backup and Recovery Technology Consulting Experts
Progent offers affordable online support from consultants with expertise in a broad array of utilities and technologies that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux physical and virtual servers and workstations plus laptops and handhelds. Progent offers expertise for all major data protection products such as Acronis, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, Mozy, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent can assist your company to design, upgrade, or troubleshoot backup solutions for a range of environments such as local, remote, cloud, or a mix. For details, visit Backup and Restore Solutions Consulting.

Microsoft System Center Data Protection Manager Data Recovery Consulting Experts
Progent's expert System Center Data Protection Manager (SCDPM) engineers can help your company to create an effective disaster recovery strategy, design an affordable high-availability network infrastructure, configure a Microsoft System Center Data Protection Manager-powered backup and recovery solution, thoroughly validate your system, educate your administrative personnel or regular consultants how to manage Microsoft SCDPM, or provide complete IT support outsourcing including off-site housing of virtual or physical SCDPM servers in Progent's data center facility. For more information, visit Microsoft SCDPM Expertise.

Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup solution can include a purpose-built hardware storage device manufactured by Barracuda or a virtual appliance with similar functionality but which utilizes your existing storage infrastructure. Barracuda Backup protects vital company data generated locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting support services to help you to plan, integrate, manage and repair a BDR solution based on Barracuda Backup. For more information, go to Barracuda Backup and disaster recovery consulting.

ProSight Altaro VM Backup Software for Data Protection and Disaster Recovery
Hornetsecurity's Altaro VM Backup software offers small organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud architectures and also enables cost-effective backup to Azure Block Blob storage. Altaro VM Backup includes advanced capabilities like Immutable Cloud Storage for an extra layer of protection from ransomware. Progent is a certified Hornetsecurity Altaro partner and can provide a broad range of remote or on-premises consulting services to assist you to design, install, optimize and debug a modern backup/restore system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup. To read more, visit Altaro VM Backup certified consultants.

ProSight DPS 365 Total Backup Services for Microsoft 365
Microsoft 365 provides rudimentary archiving but does not include native support for key data protection capabilities such as Exchange backups or long-term point-in-time data recovery for OneDrive or SharePoint. Hornetsecurity's 365 Total Backup delivers a feature-rich BDR solution for programmable backup and rapid restoration of all your company's M365 mailboxes, Teams Chats, SharePoint documents, OneDrive for Business files, and content on Windows endpoints. Progent is an authorized Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services 365 Total Backup to provide end-to-end management services for Hornetsecurity's 365 Total Backup product. ProSight Data Protection Services 365 Total Backup provides a budget-friendly backup-as-a-service (BaaS) solution that protects M365 components against data loss caused by human or software error, malicious deletion, and cyber assaults such as ransomware. To find out more, see ProSight Data Protection Services 365 Total Backup services for Microsoft 365.

Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery. Available at a low monthly rate, ProSight DPS ECHO automates your backup processes and enable rapid restoration of vital files, applications and VMs that have become unavailable or corrupted due to component breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS ECHO can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery consultants can provide world-class expertise to configure ProSight DPS ECHO to to comply with regulatory requirements such as HIPAA, FINRA, and PCI and, when needed, can help you to restore your critical information. Read more about ProSight Data Protection Services ECHO managed backup.

Consulting Services Double-Take Software for Data Backup
Double-Take publishes a selection of tools intended to deliver small and midsize businesses a range of affordable solutions for backing up and restoring vital workloads such as Microsoft Exchange, Microsoft SQL Server, Blackberry, and SharePoint. Progent's business continuity planning experts have in-depth backgrounds incorporating Double-Take products into small business IT systems to achieve a high level of fault tolerance and business continuity capability at an affordable cost. For details, see Consulting Services Double-Take Software for Data Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Certified AI Cloud Partner and provides high-level application consulting for a wide variety of small business applications, Progent is able to help customers to arrive at efficient IT solutions that substantially enhance the productivity of your IT network. As a Registered Partner with Cisco, Progent can provide the services of premier engineers and specialists with expertise in architecting, installing and supporting infrastructure solutions based on Cisco products. The broad scope of Progent's technical experience and Progent's familiarity with the requirements of small and midsize businesses make Progent the perfect resource for building and maintaining a cost-effective, high-availability network.

How to Contact Progent's Experts for Business Continuity Solutions Help
If you wish to get in touch with Progent about engineering expertise for disaster recovery solutions, call 1-800-993-9400 or go to Contact Progent.