For small company network systems located in the state ofMontana, Progent's Microsoft and Cisco authorized technical team members can provide remote phone help and troubleshooting to repair your computer system issues quickly and affordably. Progent has developed enterprise-level expertise, software utilities, and support databases to troubleshoot and resolve IT problems while avoiding the high cost and time delays associated with in-person technical service dispatches.

If yourMontanacompany is situated outside of the larger metropolitan areas such asBillings, Missoula, or Great Falls, your nearby network support choices may be limited in technical capability, or unavailable during a crisis. This results in a office network that is unusable or causing wasted time due to technical issues continuing for too long. Progentís group of seasoned network professionals average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a broad variety of technical projects for a extensive range of clients. This means you get not just the technical expertise needed for the job, but a professional with proven methods for applying that expertise to provide efficient network solutions.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX consultant to help you plan, deploy, administer and repair VMware vSphere-powered virtualization solution for local datacenters, cloud environments, or hybrid cloud deployments. Progent's VMware vSphere consultants offer world-class knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has extensive experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud Suite used for managing private and hybrid cloud solutions that deliver maximum uptime, fault tolerance, and application mobility.

Cisco Firepower NGFW Series Firewalls Integration Expertise
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost over Cisco's popular ASA 5500-X firewalls and include centralized management of modern security capabilities such as application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco-certified CCIE firewall consultants can help your organization to plan and carry out a smooth migration to Cisco Firepower Series firewalls from from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's security services to build and centrally control IT environments that include branch offices, data centers, private clouds and public clouds. For details about Cisco's Firepower line of Next Generation Firewalls (NGFWs), refer to Cisco Firepower firewalls consulting services.

Backup Solutions for Remote Workers
Progent can help small and mid-size businesses to plan, configure, validate and manage data protection solutions required for a remote workforce. For information about Progent's backup services for teleworkers, see backup/recovery services for telecommuters.

Network Infrastructure Expertise for Teleworkers
Progent can assist small and medium-size companies to plan, implement and troubleshoot the network infrastructure needed to support telecommuters. Areas of network infrastructure where Progent's experts can deliver assistance include secure and convenient VPN connections, Virtual Desktop Infrastructure software, router configuration, wireless network planning and implementation, and reliable Internet access. To find out about Progent's infrastructure expertise for at-home workers, refer to network infrastructure expertise for telecommuters.

Convenient Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment options for Network Support for Local Governments and School Districts
Progent has a long background providing a full-spectrum of remote IT consulting and emergency troubleshooting services to local governments and school districts across the U.S. Progent is one of the pioneers in providing advanced online network consulting and has provided network support to organizations in every state. Progent's remote
information technology consulting for local governments saves travel costs and resolves problems more quickly than onsite support.

Exchange Server 2016 Upgrade Consulting
Progent's MS Exchange Server 2016 experts can assist you in all facets of your migration to Microsoft Exchange 2016 including designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines (VMs), databases and logs; setting up HLB for high-availability client access services; designing, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Design and Configuration Support for Meraki Indoor and Outdoor Wireless APs
Progent's Cisco Meraki wireless AP experts offer remote and onsite support services to help businesses of any size to plan, install, maintain, expand or repair Wi-Fi systems that utilize Cisco Meraki cloud-managed wireless access points. Progent can assist you to configure and manage Cisco's Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products including Catalyst, Nexus and Meraki switches, routers and ASA firewalls to create a seamless ecosystem that delivers identical connectivity, responsiveness, security compliance, ease of management and availability for wired and Wi-Fi clients regardless of their location or device. (See Meraki switches integration.)

Exchange Server 2013 Migration Support
Microsoft Exchange 2013 incorporates significant enhancements to the functionality of Microsoft Exchange 2010 and introduces powerful innovations plus a revamped structure. These improvements affect key IT areas including ease of administration, high availability (HA), compliance, operational costs, collaboration, expandability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting experts can provide remote or onsite support to help you administer, tune and troubleshoot your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more current release of Exchange Server in a local, cloud-based, or hybrid deployment.

ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection managed services deliver economical multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint management, and web filtering via leading-edge technologies packaged within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can help your business to plan and implement a ProSight ESP environment that meets your company's unique needs and that allows you demonstrate compliance with government and industry information security regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent can also assist your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

Active Directory Design and Troubleshooting Expertise
Progent's Microsoft-certified Active Directory consultants have deep experience troubleshooting complex Active Directory problems such as directory replication problems, multi-domain partition configurations, lost AD objects, cleanup of legacy software configuration objects in production Active Directory environment, and fixing of failed setups of Active Directory and AD-enabled applications. Progent is also proficient in working with ďexpert onlyĒ AD tools like NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend deployment strategies that address important issues such as AD naming conventions, hierarchical structure, IT management model, utilization and structure of group policy objects, as well as security and auditing definitions. Progent can also evaluate the implications of server and service implementations on capability and performance. Progent can assist companies to plan and implement deployments of AD Domain Services by providing Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud integration.

Spam and Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top data security vendors to provide centralized control and world-class security for your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a further level of analysis for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Exchange Server to track and protect internal email that originates and ends within your corporate firewall. Find out about the entire ProSight series of affordable outsourced network management services for small and medium-size organizations.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure experts and Cisco CUBE integration consultants can help organizations of any size to design, deploy, manage, troubleshoot and enhance Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent can provide cost-effective online or onsite support to assist you to move efficiently to a modern unified communications network that offers accelerated return on investment. Progent's certified Microsoft unified communications consultants can help you to configure connections between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business and Lync for access to a SIP-based IP PSTN trunk.

Get in Touch with a Progent Computer Support Expert
To learn how you can get in touch with a Progent network support expert for remote or on-premises help in #(state), call 1-800-993-9400 or visit Online Computer Help.



An index of content::

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  • 24-7 Specialists Backup and Recovery Software 24 Hour MozyPro Engineer
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    Progent wants to find staff-level, results-oriented Microsoft accredited consultants with MCSE certification; Cisco certified network consultants with Cisco CCNP or CCIE credentials; security consultants with CISSP or CISA or comparable security credentials; and high-end system design experts with experience in mobile solutions, wireless networking, high uptime, business continuity, data preservation, and virtual servers. Progent also seeks employees who can work on Progent's team of desktop service specialists and off-site support professionals. In addition, Progent is seeking experienced administrators able to perform productively in Progent's fast-paced, virtual office culture.

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    Server Management Consultant Services

    By using virtual servers, businesses can run multiple virtual machines on a single actual server. Virtualization technology allows businesses to gain all the benefits of server isolation, while avoiding the expense that goes with buying additional server equipment. Virtual servers are the enabling technology for building private clouds, which provide major benefits including reducing the costs of capital equipment, datacenter facilities, and management while improving data security, system availability, and disaster recovery. Other key server management options include server monitoring software, Windows Server Update Services, and remote server management cards. Progent's certified server management specialists can assist you with all aspects of server virtualization and management to enable your company to cut costs and conserve time.

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    Progent can provide cost-effective remote support to assist companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Glacier for value-priced archival storage. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, readiness assessment, system design, testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security. Progent offers advanced expertise with firewalls and VPN access and can show you how to deploy all-cloud or hybrid cloud environments that efficiently incorporate Amazon AWS resources. Progent can provide occasional expertise to assist you to overcome technical roadblocks or Progent can deliver project management outsourcing or co-sourcing to help you move to the Amazon AWS cloud on time and on budget.

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    Progent's Microsoft Office and Office 365 consultants can assist companies of any size to integrate Microsoft Office desktop and Office 365 apps including Office Excel, Office Word, PowerPoint, Outlook, Access, Visio and OneNote into a cohesive solution that offers fast ROI and promotes improved business outcomes. Progent can help you to integrate Office or Office 365 apps with one another and with other core Microsoft technologies such as SharePoint Server, Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent can also help you to fix compatibility problems with different releases of Microsoft Office and can provide live online instruction to individual users or groups.

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    Progentís expert software programmers, database architects, and program managers can assist large businesses to carry out development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include access to veteran program managers for high-level planning and program co-ordination or Progent can help clients plug expertise gaps by providing relational database architects and software programmers skilled in building line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help clients to incorporate SharePoint with other data sources like Microsoft SQL and Excel to build data-driven intranets and portal sites. Progent also offers expertise with multiple web development tools and can assist clients to create, expand, troubleshoot, or migrate web-based applications to take advantage of the most current web technology.

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    Linux Network Monitoring Online Support

    Nagios and MRTG are useful, Open Source monitoring tools that run on the Linux OS and can be deployed to analyze UNIX/Linux environments, MS Windows systems, or mixed-OS networks where Linux and Microsoft Windows run side by side. The Nagios monitor lets system support engineers to track network services including SMTP, HTTP, FTP, and NNTP. Multi Router Traffic Grapher lets you track the bandwidth through SNMP-enabled network devices such as processors, routers, and switches. Progent's network monitoring consultants can assist you to use both these utilities to tune and repair your computer network.

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    Configuration SQL Server 2017 and VMWare

    Progent's Microsoft-certified SQL Server 2017 consultants can help your organization to plan and carry out a smooth upgrade from your existing SQL Server databases and applications to SQL Server 2017.

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  • Private Cloud Hosting Professionals
    Private Cloud Virtual Datacenter Hosting Consult

    Progentís private cloud hosting allows small and midsize organizations to run key applications like Microsoft SQL and Exchange Server from a secure Tier III data center facility on fault-tolerant equipment with offsite backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup replication and restoration. You can use Progentís private cloud to avoid major capital costs for the purchase, upkeep, and management of computer equipment and data center facilities while benefiting world-class levels of system reliability and security.

  • Montana Outsourcing IT
  • Firewall and VPN Auditing Intrusion Protection Systems Network Security Testing
  • Forefront Network Inspection System Technical Support Forefront Threat Management Gateway Network Consultant
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  • Windows SharePoint Services Technical Support
    SharePoint Server 2010 Support

    Progentís Microsoft-certified experts can provide companies of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that uses web technology for intelligently coordinating people, teams and data. SharePoint Server provides a common location for your workers or clients to connect to, manage, share and interact with useful information, documents, and software and to communicate with other people. Microsoft SharePoint allows faster and more intelligent decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services connect workers, clients, teams and major tasks with the knowledge theyíve created in a manner that makes data easy to find, download and apply. Progent's certified SharePoint consultants can help your organization to maintain your current SharePoint environment or upgrade to the current version of SharePoint Server or to SharePoint Online.

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  • SCCM Cloud Integration Online Troubleshooting
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    Configuration Manager automates application and device deployment across multiple sites, simplifies security and compliance settings management, keeps track of network assets, guards against company data leakage, performs network health reporting, enables secure end-user self service, and offers a common control mechanism for administering mixed-operating system ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration experts can help your organization with any aspect of planning, installing, using and troubleshooting a SCCM deployment for local, cloud-based, or hybrid networks.

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  • Microsoft Certified Exchange Migration Consulting
    Exchange 2010 Migration Services

    Progent can provide expert help for every phase of your Exchange 2010 migration with services that include end-to-end project management, site readiness preparation, project design and documentation, cost estimates of all new software licenses and equipment required, suggested sourcing, system testing at customer location or at Progent's testing facility, setting up temporary coexistence between Exchange 2010 and Exchange Server 2003 or 2007, implementation of the solution, decommissioning the old servers, and training for client's IT staff and users.

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    Consultant Services UNIX, Windows

    Progent's UNIX family support experts offer small businesses and software developers support for managing and supporting UNIX, Linux or Solaris systems that operate with Microsoft-powered networks. Progent offers your organization contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This broad range of expertise provides you with an easy one-stop source to show you how to create and manage a protected and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Microsoft Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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    Microsoft allows you to create seamless hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help your organization with any facet of planning, implementing and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can deliver as-needed support to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is completed on time and on budget.

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  • Microsoft Certified Technology Consulting Services Operations Manager
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    Small to middle size businesses can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have quick access to Progentís Microsoft certified IT consulting experts. With Progent's affordably priced IT support packages, mid-size organizations can select a basic co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager to offer small and midsize business networks enterprise-class availability, security and productivity.

  • Office 365 AD FS Remote Technical Support Office 365 Deployment Readiness Computer Consulting

  • Microsoft Certified MOM 2007 Configuration
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    Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, enhancing and fixing System Center Operations Manager environments and can provide companies of any size expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also assist you to import and customize SCOM 2012 management packs according to best practices for monitoring network fabric and Microsoft and third-party applications and services. Also, Progent can provide responsive online or on-premises troubleshooting to assist you to fix critical problems uncovered by SCOM 2012.

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    Widows Server 2012 R2 Hyper-V enhances server virtualization in important areas such as multitenancy, flexible infrastructure, cloud readiness, scalability and throughput, and high availability. Progent's Microsoft-certified consultants can help your business to take advantage of Hyper-V to deploy and manage virtual servers to reduce IT expenses and enhance productivity.

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    Progent offers the guidance of a CRISC-certified risk management expert to help you to design and deploy an enterprise risk management strategy following best practices promoted by CRISC and crafted to align with your organization's risk tolerance, business objectives, and IT budget.

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  • Microsoft Windows Consulting Service Firm
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    Progentís IT outsourcing services offer economical network consulting for small organizations. Whether it involves planning network architecture, setting up an internal Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your system, or building a web-based eCommerce solution, outsourcing your IT engineering services can reduce expenses and minimize uncertainties, allowing IT service budgets to grow in a more moderate and controlled fashion than is feasible by assembling a bulky, all-purpose in-house IT staff. Progentís Outsourcing White Paper and flyers explain how Progent can enable you to create a protected and robust system foundation for your critical applications based on Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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    Progent offers clients access to engineers who have been awarded some of the computer industry's most prestigious credentials. Progent believes that clients have the right to know that their computer support consultants have accredited training plus extensive practical experience so that Progent's customers can engage Progent's service with confidence. Often, vendor credentials such as the Cisco Certified Internetwork Experts confers privileges for substantially better vendor assistance than is offered to uncertified service providers, enabling Progent to offer clients a higher level of IT service. In other cases, major certifications such as CISM or CISSP for network security can aid enterprise customers to demonstrate compliance with regulatory requirements by using the services of accredited IT experts.

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    If your office computer system combines Linux technology platforms with Microsoft Windows, Progent can help you to incorporate your IT resources into a cohesive network that allows all your operating systems to run side by side for simple management, seamless dataflow, high availability, enhanced throughput, and strong security. Progent's UNIX/Linux and MS Windows integration assistance services feature IT architecture integration and service, support for Windows services for UNIX, remote network monitoring and administration, remote network support and troubleshooting, in-person technical support, and Contact Center outsourcing.

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    Progent offers the services of RIM BlackBerry-premier experts who can help small organizations to design, manage, and troubleshoot BlackBerry solutions economically and successfully, doing away with the need for an in-house BlackBerry specialist and minimizing the expense and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified engineers, and CISSP and CISM-certified security engineers. This breadth of expertise, in conjunction with Progent's efficient remote service delivery model, offers small and mid-size companies a cost-effective option for incorporating BlackBerry technology productively into their IT system.

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    Progent's Cisco-certified CCIE networking experts can assist your business to configure, manage, upgrade, tune and debug Catalyst switches. Progent can also help your business to harden the security and compliance of Catalyst switches and move smoothly from outdated switches to modern devices.

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    Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers major enhancements in capacity, performance, manageability, virtualization, security and compliance, hybrid local/cloud deployments, resilience, and Linux support.

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  • NetApp MetroCluster Consult
    Consultant NetApp MetroCluster Disk Pools

    NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering with synchronous replication to provide fast, zero data loss disaster recovery between sites located up to 185 miles (300km) away from one another. Progent's roster of veteran network experts can assist your business to plan, configure, administer, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by providing help with tasks like assigning disk pools, arranging aggregate layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker, setting up a TCP/IP configuration replication network, and verifying your MetroCluster disaster recovery system to show adherence with industry standards and regulatory requirements.

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  • Lync Server 2013 and Exchange UM Server Consult
    Largest Microsoft Lync Server 2013 Consultant

    Progent's consultants can assist you to assess the benefits of Microsoft Lync Server 2010 for your environment and can help you to plan and execute an installation of Microsoft Lync Server that centralizes the management of Instant Messaging and Presence and improves the productivity of your in-house employees, telecommuters, and mobile workforce. Progent's consultant's can also help your company to perform an efficient upgrade to Microsoft Lync Server 2010 from Office Communications Server or Live Communications Server, integrate Lync Server with Microsoft Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how to use Microsoft Lync Server to improve the collaborative functions of MS Office programs, and provide training and continuing support for Microsoft Lync and other Microsoft technologies.

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  • ISA 2004 Professional
    ISA 2004 Online Technical Support

    Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds creating corporate security designs for information systems with multiple locations, remote users, and mission-critical eCommerce applications. A Progent ISA Server consultant can help your small business design and deploy an installation of ISA Server 2004 that supports your IT protection requirements without limiting your productivity.

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