For small office networks located throughout the state of Montana, Progent's Microsoft and Cisco authorized engineers can deliver online support and remote troubleshooting to resolve your computer system problems fast and cost effectively. Progent has acquired top-notch skills, software utilities, and support databases to troubleshoot and resolve network problems without the cost and time delays normally associated with on-site technical service dispatches.

If your Montana company is located beyond the larger metropolitan areas such as Billings, Missoula, or Great Falls, your nearby network support options may be limited in technical capability, or not available during urgent situations. This results in a office network that is unstable or causing productivity loss due to technical problems going unresolved for too long. Progent’s group of seasoned network consultants average more than 10 years of real-world IT industry experience, in the trenches of network support, performing a large variety of technical projects for a varied range of clients. This means you obtain not just the technical skills needed for the task, but an expert with proven methods for applying those skills to provide cost effective network solutions.

Amazon Web Services (AWS) Migration Consulting
Progent's Amazon AWS cloud integration consultants offer affordable online support to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable cloud storage, and Glacier for value-priced archival storage. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, system design, testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN connections and can help you deploy cloud-based or hybrid networking models that seamlessly incorporate Amazon AWS services. Progent offers occasional consulting or Progent can provide comprehensive project management outsourcing to help you migrate efficiently to the Amazon AWS cloud.

Android Phone Integration
Progent's Android phone integration expertise have extensive experience providing online and onsite assistance for businesses of any size who want to incorporate Android phones into their information systems so that users can communicate and collaborate from virtually anywhere. Progent has the breadth of know-how to resolve technical problems that involve numerous vendors and that represent a combination of legacy and up-to-date information technology. Progent provides affordable remote technical support to help you with any stage of planning, deploying, managing and maintaining your BYOD solution. Progent can provide occasional support to help you to resolve especially challenging IT issues, or Progent can provide comprehensive project management support to help you complete strategic network projects on schedule and within budget. Progent can assist with on-premises, cloud-centric, or hybrid networks and offers support for all major operating systems, applications, management tools and network infrastructure. Progent also offers specialized group or one-on-one training sessions to help you manage and operate Android phones and tablets efficiently.

Consulting and Support Expertise for System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure management tools and is designed to provide a centralized solution for configuring and administering virtualized datacenters across hybrid environments that can include private clouds and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of any size with all facets of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, help you upgrade efficiently from older versions of Virtual Machine Manager, design processes for creating and installing VMs and hosts, design fault-tolerant compute and storage clusters, integrate your datacenter resources with public clouds, configure virtual switches, write and refine PowerShell scripts, and help you assess the potential advantages of the latest capabilities like Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization experts offer world-class Windows Hyper-V consulting and VMware ESXi expertise.

ProSight DPS Managed Cloud Backup
ProSight Data Protection Services cloud backup offers small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates your backup processes and allows fast restoration of vital data, apps and virtual machines that have become unavailable or damaged due to hardware breakdowns, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images/, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can deliver advanced support to set up ProSight DPS to to comply with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your critical data. Read about Progent's complete ProSight family of value-priced network monitoring and management services for small and medium-size businesses.

NetApp SAN Storage Solutions
Progent offers enterprise clients remote or onsite NetApp SAN consulting support for NetApp's entire portfolio of SAN storage software and hardware products including ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN solutions supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, transparent updates, system management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to resolve problems with NetApp SAN storage environments efficiently based on industry best practices.

Collaborative Approach to Service and Technical Problem Escalation
Information networks have become increasingly complex. In addition, most small business networks incorporate software and hardware from dozens of different vendors. This makes network integration and support increasingly challenging. It is unfeasible for even the most talented engineer to have in-depth familiarity in all facets of computer technology, or extensive practical experience in the thousands of products, models, and revisions that small companies incorporate in their information systems. Progent follows a team methodology to computer support and relies on subject matter experts to bring high-level knowledge when needed to resolve complex technical issues effectively, at the lowest expense to you.

Web Development Services
If you want to spruce up your corporate web, develop internal web sites for functions such as HR or employee education, establish a standout Web presence for a new business, or build enterprise-class, data-driven web applications, Progent can provide skilled and experienced web designers and developers. Progent's consultants can also help you to support your web solutions by building and maintaining a protected, robust server and communications environment that includes remote and wireless connectivity. Services offered by Progent's Experts Team include web design, web project management, .ASP and .NET programming, graphics design, and 1-on-1 classes for popular web site authoring platforms. For database-driven web sites, Progent can provide the help of certified MS SQL Server programmers, Oracle programmers and database administrators, and MySQL experts.

Active Directory (AD) Design and Integration Consulting
Progent's Microsoft-certified Active Directory experts have deep experience troubleshooting complex Active Directory issues such as server replication problems, multi-domain partition configurations, damaged AD objects, clean-up of evaluation software configuration objects in production AD systems, and restoration of failed installations of Active Directory and AD-dependent software. Progent is also skilled in working with “expert only” Active Directory tools such as NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest configuration strategies that address important areas including AD naming conventions, hierarchical model, IT administration model, selection and structure of group policy objects, as well as protection and monitoring specifications. Progent can also anticipate the impacts of server and service configurations on functionality and performance. Progent can help businesses to plan and implement configurations of Active Directory Domain Services by providing Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud integration.

Planning and Deployment Support for Microsoft Skype for Business Server
Progent's Microsoft-certified Skype for Business consultants can provide online and onsite expertise for companies of all sizes to assess the benefits of upgrading to Microsoft Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can help your business to plan a local, cloud-based or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office; set up high-availability solutions; interface Skype for Business with your PSTN gateway; and integrate other communication systems like Cisco UC. Progent's certified information security consultants can help you design and validate a security strategy for your Skype for Business solution that meets regulatory standards.

Remote Server Monitoring with System Center 2016 Operations Manager Operations Manager
Progent offers a variety of Network Support Packages based on the advanced problem solving abilities of Operations Manager, a cutting-edge server management software solution that tracks the reliability, speed and security of your information network and detects problems before they can disrupt your network. To provide additional understanding about the performance and stability of your system environment, Progent can help you install and manage leading network monitoring tools based on Linux.

Talk to a Progent Computer Consultant
To see how to access a Progent computer consultant for remote or onsite help in , call 1-800-993-9400 or go to Online Network Help.