Montana Computer Technical Support

If yourMontanacompany is situated outside of the larger metropolitan areas such asBillings, Missoula, or Great Falls, your nearby network support choices may be limited in technical capability, or unavailable during a crisis. This results in a office network that is unusable or causing wasted time due to technical issues continuing for too long. Progent’s group of seasoned network professionals average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a broad variety of technical projects for a extensive range of clients. This means you get not just the technical expertise needed for the job, but a professional with proven methods for applying that expertise to provide efficient network solutions.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX consultant to help you plan, deploy, administer and repair VMware vSphere-powered virtualization solution for local datacenters, cloud environments, or hybrid cloud deployments. Progent's VMware vSphere consultants offer world-class knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has extensive experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud Suite used for managing private and hybrid cloud solutions that deliver maximum uptime, fault tolerance, and application mobility.

Cisco Firepower NGFW Series Firewalls Integration Expertise
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost over Cisco's popular ASA 5500-X firewalls and include centralized management of modern security capabilities such as application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco-certified CCIE firewall consultants can help your organization to plan and carry out a smooth migration to Cisco Firepower Series firewalls from from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's security services to build and centrally control IT environments that include branch offices, data centers, private clouds and public clouds. For details about Cisco's Firepower line of Next Generation Firewalls (NGFWs), refer to Cisco Firepower firewalls consulting services.

Backup Solutions for Remote Workers
Progent can help small and mid-size businesses to plan, configure, validate and manage data protection solutions required for a remote workforce. For information about Progent's backup services for teleworkers, see backup/recovery services for telecommuters.

Network Infrastructure Expertise for Teleworkers
Progent can assist small and medium-size companies to plan, implement and troubleshoot the network infrastructure needed to support telecommuters. Areas of network infrastructure where Progent's experts can deliver assistance include secure and convenient VPN connections, Virtual Desktop Infrastructure software, router configuration, wireless network planning and implementation, and reliable Internet access. To find out about Progent's infrastructure expertise for at-home workers, refer to network infrastructure expertise for telecommuters.

Convenient Payment Methods
Progent's easy payment options for Network Support for Local Governments and School Districts
Progent has a long background providing a full-spectrum of remote IT consulting and emergency troubleshooting services to local governments and school districts across the U.S. Progent is one of the pioneers in providing advanced online network consulting and has provided network support to organizations in every state. Progent's remote information technology consulting for local governments saves travel costs and resolves problems more quickly than onsite support.

Exchange Server 2016 Upgrade Consulting
Progent's MS Exchange Server 2016 experts can assist you in all facets of your migration to Microsoft Exchange 2016 including designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines (VMs), databases and logs; setting up HLB for high-availability client access services; designing, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Design and Configuration Support for Meraki Indoor and Outdoor Wireless APs
Progent's Cisco Meraki wireless AP experts offer remote and onsite support services to help businesses of any size to plan, install, maintain, expand or repair Wi-Fi systems that utilize Cisco Meraki cloud-managed wireless access points. Progent can assist you to configure and manage Cisco's Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products including Catalyst, Nexus and Meraki switches, routers and ASA firewalls to create a seamless ecosystem that delivers identical connectivity, responsiveness, security compliance, ease of management and availability for wired and Wi-Fi clients regardless of their location or device. (See Meraki switches integration.)

Exchange Server 2013 Migration Support
Microsoft Exchange 2013 incorporates significant enhancements to the functionality of Microsoft Exchange 2010 and introduces powerful innovations plus a revamped structure. These improvements affect key IT areas including ease of administration, high availability (HA), compliance, operational costs, collaboration, expandability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting experts can provide remote or onsite support to help you administer, tune and troubleshoot your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more current release of Exchange Server in a local, cloud-based, or hybrid deployment.

ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection managed services deliver economical multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint management, and web filtering via leading-edge technologies packaged within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can help your business to plan and implement a ProSight ESP environment that meets your company's unique needs and that allows you demonstrate compliance with government and industry information security regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent can also assist your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

Active Directory Design and Troubleshooting Expertise
Progent's Microsoft-certified Active Directory consultants have deep experience troubleshooting complex Active Directory problems such as directory replication problems, multi-domain partition configurations, lost AD objects, cleanup of legacy software configuration objects in production Active Directory environment, and fixing of failed setups of Active Directory and AD-enabled applications. Progent is also proficient in working with “expert only” AD tools like NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend deployment strategies that address important issues such as AD naming conventions, hierarchical structure, IT management model, utilization and structure of group policy objects, as well as security and auditing definitions. Progent can also evaluate the implications of server and service implementations on capability and performance. Progent can assist companies to plan and implement deployments of AD Domain Services by providing Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud integration.

Spam and Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top data security vendors to provide centralized control and world-class security for your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a further level of analysis for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Exchange Server to track and protect internal email that originates and ends within your corporate firewall. Find out about the entire ProSight series of affordable outsourced network management services for small and medium-size organizations.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure experts and Cisco CUBE integration consultants can help organizations of any size to design, deploy, manage, troubleshoot and enhance Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent can provide cost-effective online or onsite support to assist you to move efficiently to a modern unified communications network that offers accelerated return on investment. Progent's certified Microsoft unified communications consultants can help you to configure connections between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business and Lync for access to a SIP-based IP PSTN trunk.

Get in Touch with a Progent Computer Support Expert
To learn how you can get in touch with a Progent network support expert for remote or on-premises help in #(state), call 1-800-993-9400 or visit Online Computer Help.