macOS and Mac OS X, Linux, Solaris Expertise
Consulting and Support for Apple macOS, OS X and iOS:
Overview of Mac Support Expertise
Additional Topics of Interest
Specialists Meraki 802.11ax AP
CCIE Certified Computer Engineer Meraki
Progent's Meraki Wi-Fi access point consultants offer online and onsite support services to help businesses of all sizes to design, deploy, manage, expand or debug Wi-Fi networks that include Cisco Meraki APs. Progent can help you to set up and manage Meraki-based Wi-Fi networks for environments that can range from a teleworker's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a cohesive ecosystem that delivers the same access, responsiveness, security compliance, manageability and availability for wired and wireless clients irrespective of their mobility or device.
Immediate Online Help Windows 2019 Hyper-V
MCSE Expert Certified Windows Server 2019 Disaster Recovery Integration Support
Progent's certified Windows Server 2019 consultants can help your company to plan and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 offers major improvements in scale, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Microsoft Certified Expert SharePoint 2016 Excel Online Remote Support
Technology Consulting SharePoint 2016 MinRole
Progent's Microsoft-certified SharePoint consultants can provide economical remote and on-premises consulting expertise, software development, and debugging services for organizations of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.
Information Risk Evaluation Engineer
After Hours Internal Cybersecurity Inventory Services
Progent offers several security service bundles designed to provide larger institutions an impartial and comprehensive network security evaluation from a team of certified security engineers. All Progent's security assessment bundles incorporate a collection of services including automated scans from inside and from beyond your company firewall, professional analysis of results by certified security consultants, production of a paper documenting the results, plus a live high-level executive summary and an extensive live outbrief for internal IT managers.
Work from Home Endpoint Management Network Consultants
Offsite Workers Endpoint Management Integration Services
Progent can help small and mid-size organizations to configure unified endpoint management solutions for maintaining endpoints used by teleworkers.
Business Portal for Dynamics GP Consultant
Support and Setup Microsoft Dynamics GP
Progent's background delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design custom line-of-business applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can help you create reports that allow you to analyze your business more effectively, turning raw data into valuable understanding of your company and customers.
Windows Server 2008 Security Online Troubleshooting
MCSE Expert Certified Windows Server 2008 DirectAccess Engineer
Progent's certified consultants can assist you you to calculate the benefits of Windows Server 2008 for your business, develop pilot programs and migration plans, integrate Windows Server 2008 with your network environment and applications, train your IT personnel how to use enhanced management utilities, and provide continuing consulting and troubleshooting via affordable alternatives such as Help Desk Call Center service and online technical assistance.
Support Services Apple iPhone
iPhone Help and Support
Progent's consultants can provide Apple macOS and OS X users a range of services including desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Microsoft Entourage and email expertise, network protection services, and one-on-one training. Progent can help clients to migrate to macOS from Mac OS X or earlier versions of Apple Mac OS X and Progent can offer expertise with Apple Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone integration and iPad management, or moving to Apple's iCloud services. For business environments built solely on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of planning, integrating and supporting a network environment that is reliable, safe, efficient and aligned with your company's objectives.
Operations Manager Technology Consulting
Operations Manager IT Consultant
Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, optimizing and fixing Microsoft SCOM environments and offer companies of any size expert remote or on-premises consulting services for SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast online or onsite technical support to assist you to fix serious issues uncovered by System Center 2012 Operations Manager.
SCCM 2012 Planning Technical Consultant
SCCM 2012 Windows Server Deployment Support Outsourcing
Progent's Microsoft-certified consultants can assist your business to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy device and application management platform or assist you to enhance your current SCCM 2012 ecosystem to accommodate your changing business needs. In addition, Progent can assist you to create an infrastructure that extracts the most value from SCCM by providing expertise with associated Microsoft technologies such as Active Directory Domain Services, Microsoft SQL SSRS, and IIS.
Immediate Exchange Server 2016 Upgrade Network Consultants
Consultants Exchange 2016 Upgrade Planning
Progent can help your business in any and all facets of your upgrade to Exchange Server 2016 such as designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying mass storage requirements for your VMs, databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web.
SQL Server 2012 AlwaysOn Availability Groups Integration Services
SQL Server 2012 Security Computer Engineer
Progent offers the expertise of Microsoft-certified consultants and experienced software programmers, database administrators, project managers, network infrastructure architects, disaster recovery/business continuity specialists, and certified data security professionals to help your business to evaluate the potential benefits of SQL Server 2012 for your organization, set up test systems at your site or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from other database solutions, and define an efficient and secure network infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
An index of content::
System Center Configuration Manager Computer Consultant
Information Technology Consulting SCCM Central Administration Site
Configuration Manager automates software provisioning at scale, centralizes compliance settings control, keeps track of network assets, protects against corporate data leakage, provides network health monitoring, enables secure self service, and delivers a single control mechanism for managing mixed-OS networks based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can help you with any aspect of designing, installing, using and troubleshooting a SCCM solution for on-premises, cloud, or hybrid environments.
24-7 Remote Troubleshooting 3504 wireless controller
Outsourcing wireless LAN controller
Cisco's Catalyst family of wireless controllers simplify the administration of wireless LANs by unifying the configuration and control of wireless access points, optimizing wireless throughput by limiting the impact of RF congestion, improving wireless availability with rapid failover, and strengthening security by identifying threats and filtering traffic content based on user class and locale. Progent can help you to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of all sizes. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's modern wireless controller technology.
802.11ax wireless controller Support Services
wireless controller Setup and Support
Cisco's Catalyst family of wireless controllers streamline the management of Wi-Fi LANs by unifying the provisioning and management of wireless access points, optimizing wireless performance by reducing the effect of RF congestion, improving wireless uptime with fast failover, and strengthening security by detecting cyber threats and filtering network traffic according to user class and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or implement a smooth transition to Cisco's modern Wi-Fi controller technology.
Systems Management Server 2003 Setup and Support
SMS Upgrade Information Technology Consulting
Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-powered networks through SMS Feature Packs. Feature Packs lower the overall administrative expense of managing and configuring software by making it simpler to install system images, manage mobile computers, and operate management tools. In addition to alerting you about techniques to save management costs by deploying SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT projects that cover processes that Feature Packs are designed to make more efficient. Progent's migration and update services can lower spending and reduce business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can show you how to develop efficient procedures and standards to manage PDAs and smart mobile communication devices so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you develop a security strategy that includes standards, processes and technologies to keep your IT network protected.
Aironet 3700 Access Point Online Help
Aironet Wave 2 AP Computer Consultants
Progent's Cisco-certified wireless networking consulting experts can help organizations of all sizes to plan, deploy, administer and repair Cisco Aironet wireless AP environments to achieve the throughput, range, capacity, expandability, security and manageability needed for seamless connectivity between Wi-Fi and wired networks. Progent can provide affordable remote and on-premises support for both legacy and current 802.11ac Aironet wireless access points and Progent can assist your business plan and manage deployments of indoor and outdoor Aironet Wi-Fi APs.
Biggest Ubiquiti WiFi access point Technology Professional
Ubiquiti WiFi access point Specialists
Ubiquiti's UniFi family of Wi-Fi network appliances includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi appliances installed across multiple venues with any number of APs can be remotely configured and managed with free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, debugging, monitoring, and reporting. Progent offers the skills of veteran Wi-Fi professionals who can help your organization to determine the benefits of Ubiquiti’s UniFi technology for your business and help you to plan, install, administer, and troubleshoot your UniFi ecosystem.
macOS Technical Support Consult
Technology Professional OS X Technical Support
Progent offers national remote help and troubleshooting services for businesses that operate macOS and OS X environments or whose IT systems feature a mix of Mac and Microsoft Windows products. Progent's experts offer Apple macOS and OS X clients a variety of services such as desktop assistance, migration to the latest edition of macOS from earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or moving to Apple's iCloud. Remote technical support provides maximum return for your IT budget by protecting user efficiency and shortening the hours billed for network repair services. Advanced remote support tools and skilled service specialists and consultants allow Progent to solve most network problems without squandering time and expense by going to your site. In the vast majority of cases your network problems can be dealt with by telephone or through a mix of telephone support and online access. Progent can make available Cisco CCIE network experts and CISM certified security professionals to help you with the most difficult system problems.
After Hours Firepower Consultant Services
Firesight Integration
The latest generation of Cisco ASA 5500-X Family of firewalls with Firepower Services provide substantially more value than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network experts can assist your company to manage your legacy PIX or ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, deploy, optimize, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Consultant Services BlackBerry BES
24-7 BlackBerry Smartphone Configuration
Progent offers the expertise of RIM BlackBerry-certified professionals who can help small companies to design, manage, and troubleshoot BlackBerry solutions affordably and successfully, doing away with the need for an internal BlackBerry specialist and minimizing the expense and hassle of maintaining a mobile workgroup. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-premier experts, Cisco CCIE-certified engineers, and CISA and CISM-certified security engineers. This breadth of knowledge, in conjunction with Progent's proven online support model, provides small businesses an efficient option for integrating BlackBerry technology productively into their IT system.
Juniper Firewall/VPN Security Audit Services
Juniper NetScreen IPsec VPN Security Contractors
Progent's Juniper Networks-authorized NetScreen engineer can assist you to configure and integrate NetScreen 5200 and 5400 routers, upgrade from previous NetScreen products to the latest Juniper technologies, and troubleshoot infrastructure issues in Juniper-only or mixed-technology environments.
Small Business IT Support Consulting Hourly Rate
Consulting Hourly Cost Small Office IT Consulting Services
Progent's pricing policy is to bill for phone service and on-premises help per minute. Consequently, you are invoiced just for delivered services. Progent does not demand a higher rate for off-hours or urgent service, and inside California or in areas where Progent provides on-site support, Progent does not charge for travel except for urgent support where on-site time is less than four hours. In addition, Progent imposes no startup charge and requires no retainer for support services delivered during normal business hours. Many support organizations impose substantial minimum payments or charge for each quarter hour or longer. Progent's small granularity does away with big invoices for fast fixes so you will not be forced to permit simple problems to fester.
24-Hour Consultants Cisco VoIP phones Single Number Reach
Cisco VoIP Phones and Presence Online Support
Progent's CCIE-certified networking consultants can provide advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Microsoft Exchange Remote Consulting
Consultant Services Microsoft Exchange 2007
Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Exchange Server 2007 upgrade strategy that avoids productivity downtime, reduces long-term support demands, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-location upgrades, Progent offers the background to finish your project quickly and economically. Progent's Exchange Server 2007 help, repair, and design offerings include expertise with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange 2007 Server.
Ransomware Recovery Consultancy
Ransomware Removal Consulting Services
Progent offers consulting for security evaluation packages including Microsoft Baseline Security Analyzer for running a set of automatic network testing scans to uncover possible security problems. Progent has broad experience with network analysis tools and can help you to make sense of audit reports and react effectively. Progent can help you build security into your business operations, install auditing tools, define and implement a secure system environment, and suggest policies to optimize the security of your IT system. Progent's security engineers are able to show you how to configure a firewall, implement safe remote access to email and data, and integrate VPN. Progent's qualified security engineers can validate the security of web-based software and can run comprehensive information security audits of company-wide security to determine your organization's compliance with important industry security standards including FISMA, NIST, and ISO 17799.
Best SCCM 2016 and Windows 10 Integration Support
SCCM 2016 and SQL Server 2016 Support Services
Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes compliance settings management, inventories network resources, protects against company data leakage, provides health monitoring, enables secure self service, and offers a single control mechanism for administering mixed-OS ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can assist businesses of any size with any facet of designing, implementing, operating and repairing a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.
ProSight Endpoint Ransomware Monitoring Consultant Services
Urgent Endpoint Ransomware Immunization Professionals
ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior-based analysis tools to guard endpoint devices and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily escape legacy signature-matching anti-virus products. ProSight ASM protects on-premises and cloud resources and offers a single platform to address the entire malware attack lifecycle including filtering, detection, containment, cleanup, and forensics. Top features include one-click rollback using Windows VSS and automatic network-wide immunization against new attacks.
Microsoft SharePoint 2016 Workflow Manager Remote Consulting
Support and Help SharePoint Online
Progent's Microsoft-certified consultants can provide affordable remote and on-premises expertise, software development, and debugging support for organizations of any size who intend to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
Microsoft Exchange 2007 IT Solution Providers
Microsoft Exchange Upgrade Small Business IT Support
Progent's Microsoft-certified professionals have over a decade of background delivering email solutions for customers that range from small offices to large corporations. Progent offers economical consulting for all editions of Exchange Server to strengthen email and virus security, design high availability email environments, and facilitate off-site and wireless email access. Progent’s Microsoft Exchange consulting services can help you in planning and carrying out a migration from an outdated SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2016. Progent offers support for Windows 8, Windows 7, and Windows XP clients running Outlook and can help you configure Outlook Web App for all major browsers. For e-mail virus defense, spam filtering and outbound data leak protection, Progent offers Email Guard managed services.
Work at Home Data Protection Onsite Technical Support
Work from Home Data Protection Integration Support
Progent can assist small and mid-size companies to design, deploy, verify and troubleshoot backup solutions required for teleworkers.
Juniper SRX650 Router Consulting Services
Juniper SRX240 Router Cybersecurity Company
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Consulting Services Small Government Cisco
Local Government Cisco Specialists
Progent has a long background providing a full-spectrum of remote IT consulting and urgent repair services to local governments and schools throughout the U.S. Progent is one of the industry’s pioneers in delivering expert remote IT consulting and has delivered IT solutions to organizations in all 50 states. Online support eliminates travel expenses and solves problems more quickly than on-premises support.
Biggest wireless IP phone security Consultant Services
wireless IP phones and Meraki APs Remote Technical Support
Cisco's wireless VoIP phones are hardened Wi-Fi handsets intended for workers who are mobile within office, hospitality, retail or other environments where IT management requires portable phones that offer more control, data security and ruggedness than is possible with the Bring-Your-Own-Device style of mobile collaboration. Successful integration of Cisco's wireless VoIP phones usually requires that IT teams set up and optimize many key pieces of your Wi-Fi infrastructure such as access points, routers, Cisco wireless LAN controllers, and network management tools. Progent's certified consultants offer online and onsite support to help you build and maintain a Cisco wireless IP phone deployment by providing services that range from troubleshooting the configuration of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.
network evaluation Lab Consultant
Network Testing Lab Specialist
Progent's Test and Training Lab located at the QTS Internet Data Center can be used for testing mission-critical applications, developing cost-effective system upgrade methodologies, evaluating and optimizing performance, planning or validating disaster recovery solutions, mitigating compatibility problems, and building training systems for the latest technologies. For Progent clients without adequate internal resources to assemble proper test systems, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep critical network initiatives on schedule.
Firepower Services Configuration
Professional Cisco ASA firewall VPN
Progent's Cisco-premier CCIE network engineers can help your company to maintain your current PIX or Cisco ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, configure, optimize, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services
Support Services Postini
Antispam Support Services
E-Mail Guard is Progent's economical anti-spam and anti-virus solution that offers small companies world-class defense against spam, viruses, DHA attacks, and other forms of e-mail-based assaults on IT systems. E-Mail Guard is built on Postini's Perimeter Manager, a sophisticated suite of web-based spam filtering and virus protection services that defuse email attacks before they can breech the network firewall. Perimeter Manager also allows administrators monitor and manage their e-mail systems, regardless of server platform, hardware type, or geographic location.
IT Outsourcing Best Practices Whitepapers
IT Outsourcing Best Practices Article
Progent’s IT outsourcing packages offer affordable network consulting for mid-size businesses. Whether it includes designing system architecture, setting up an internal Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your system, or building an on-line eCommerce application, outsourcing your IT engineering services can reduce expenses and minimize risks, allowing network service budgets to increase in a more linear and controlled manner than is feasible by amassing a bulky, knowledgeable in-house network support staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can enable you to build a secure and robust network foundation for your critical Windows-based applications including Windows Server 2008, Exchange Server, and Microsoft SQL Server 2008.
Consultant Services Aironet 802.11ac AP
Aironet 1800 Access Point Engineer
Progent's Cisco CCIE-certified wireless network experts offer remote or on-premises configuration and debugging services to help your organization to plan, implement, update, optimize, administer and debug Aironet wireless AP deployments of any size or topology. Progent's Cisco wireless controller consultants can also help you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to create a seamless enterprise connectivity foundation that is easy to administer and expand. Progent also offers affordable Wi-Fi site surveys to help you to decide the most efficient selection, location and setup of Aironet Wi-Fi access points to work with your unique workplace layout, building structure, and anticipated network traffic.
Connectix Virtual Server Technical Support Services
Microsoft Virtual Server Administration Specialist
Microsoft Virtual Server, run on the Microsoft Windows Server 2003 operating system and powered by software first developed by Connectix, provides the performance needed to accomplish server consolidation, application upgrade, and server isolation projects via virtualization technology in an enterprise-ready computing environment with advanced scalability, manageability, and reliability. Microsoft has targeted Virtual Server at companies who want to improve operational efficiency in software development and testing, migration from outdated mission-critical software, and hardware consolidation. Progent's professional Virtual Server experts can assist your company to assess and integrate MS Virtual Server.
VMware VCDX certified Engineer
Urgent Specialists VMware Site Recovery Manager
VMware's market leading Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and verify a repeatable runbook for recovering services quickly following a breakdown. SRM supports centrally controlled and automated disaster recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also enables transparent testing for site recovery, upgrades and patches and can generate reports to verify complete service restoration, validate SLAs and prove compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to help you to design, deploy, test and maintain a DR solution based on VMware SRM.
VMware VCDX certified Consultancy
VMware VCDX certified Specialist
VMware's NSX network virtualization technology allows you to build complete logical networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high degree of automation regardless of the physical components used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, plus transparent site migration, failback and re-protect. SRM also enables non-disruptive testing for disaster recovery, upgrades and fixes and can generate reports to confirm complete service recovery, validate SLAs and demonstrate disaster recovery compliance. When integrated with VMware's NSX network virtualization platform, VMware Site Recovery Manager can quickly restore the entire virtualized network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist you to plan, deploy, test and maintain a DR solution based on VMware SRM and VMware NSX.
Private Cloud Integration Consultant
Consult Private Cloud Hosting for Virtual Data Centers
Progent's ProSight Virtual hosting services provide small and midsize companies a range of benefits such as lower capital expenditures, reductions in operational costs, better executive focus, enterprise-class protection, enhanced availability, and business continuity.
Wi-Fi Security Online Technical Support
Office Wireless Support
Progent's Wireless Consulting Services offer a fast, economical way for businesses of all sizes to integrate, manage, monitor and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and install hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
CISSP-ISSAP Security Architecture Engineers
CISSP-ISSAP Cybersecurity Architecture Consultants
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status through thorough testing and significant work with information security design. ISSAP consultants possess in-depth knowledge of access control systems and methodologies, telecommunications and network protection, cryptography, requirements analysis, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-premier security consultants can help your company with all phases of secure network architecture.
Altaro VM Backup Disaster Recovery Information Technology Consulting
Consultants Altaro VM Backup with Azure
Altaro VM Backup software provides small and mid-size organizations a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud environments and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Top features include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your exposure to data loss, military-grade encryption, granular recovery options for individual files and emails, support for Windows Server Cluster Shared Volumes (CSV) and vCenter for managing large-scale environments, and support for Volume Shadow Copy Service (VSS) to back up live VMs with zero downtime. Progent is an Altaro partner and can provide a wide array of services to assist you to plan, install, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup.
Emergency SBS 2011 Computer Consultants
Technical Consultant SBS 2011
Microsoft Small Business Server is an affordable suite of essential servers that provides the basis for a feature-rich but manageable IT network. The integration demands of the Microsoft .NET functions bundled with Microsoft Small Business Server calls for a network consultant with hands-on expertise and extensive experience in designing and building cohesive and comprehensive information technology solutions. Progent's Microsoft-certified experts have extensive experience with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in installing, managing, and troubleshooting network environments powered by the SBS line of servers and programs.
Citrix HDX Technical Support Services
virtual application delivery Consulting
Citrix offers a powerful family of products that deliver enterprise-class manageability, scalability, and performance for server virtualization and for centralized distribution of Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can help you to assess the business advantages of Citrix virtualization products and can help you plan, test, implement, optimize, and maintain Citrix virtualization platforms.
Aironet 2800 Access Point Help and Support
Top Ranked Aironet 1600 Access Point Network Consultant
Progent's Cisco-certified wireless networking consulting experts can help organizations of all sizes to plan, deploy, administer and troubleshoot Cisco Aironet wireless AP environments to achieve the throughput, range, capacity, expandability, security and manageability required for transparent connectivity between Wi-Fi and wired network infrastructure. Progent can provide efficient remote and on-premises support for end-of-life and new-generation 802.11ac Aironet APs and Progent can help your business design and maintain wireless solutions that include indoor and outdoor Aironet access points.
Immediate Outsourcing Services Delaware
Texas Guru
Progent’s Technical Response Center (TRC) offers national extended hours remote troubleshooting for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts provide after-hours telephone support and remote direct network access to isolate and repair network problems rapidly and economically. The scope of technical experience represented by Progent's staff of nationwide support professionals allows Progent to escalate even the toughest problems to qualified experts as required. For urgent problems, the TRC tries to answer your call for support within one hour.
UNIX, Windows Consultant
Top Rated Windows and Solaris Integration Services
If you are developing UNIX or Linux software in an environment that includes MS Windows-based servers, desktops, and office applications, Progent offers full-service IT outsourcing that frees you to concentrate on your area of strategic know-how while avoiding the continual hassle of maintaining your company information system. By using smart network monitoring and by providing remote and on-site support when your business needs it, Progent offers an affordable way for managing an information system that provides high dependability, protection, and performance. Progent's developer assistance services feature comprehensive network support outsourcing, virtual server infrastructure, remote and on-site support and troubleshooting, proactive network monitoring services, and Contact Center services.
Microsoft Certified Microsoft Access reports Engineer
Microsoft Access performance tuning Development
Progent offers affordable remote support for all releases of Office Access including Access desktop and Access Web App and can provide advanced help for Access application programming, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also offers custom webinar training for Access programming and database management.
CCIE Certified Consultant Services Jabber and Exchange
Jabber Upgrade Engineer
Progent's Jabber consultants offer online or onsite expertise to help businesses of all sizes to design, implement, manage, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers advanced support for the technologies that make up building a cohesive Jabber collaboration solution including Cisco network appliances and management software, Microsoft Office apps, Windows and Mac computers, iOS and Android smartphones, SIP trunking, Wi-Fi systems, security and compliance, cloud integration, telepresence systems, PBX products, business continuity, and the many other pieces of a modern collaboration solution.
Cisco CUBE and ISR Routers Consultants
SIP Infrastructure Solutions Support Services
Progent's Cisco CCIE-certified SIP integration experts can assist your business to plan, integrate, maintain, troubleshoot and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and offer affordable online or on-premises expertise to assist companies to move smoothly to a modern unified communications environment that offers accelerated return on investment. Progent's certified Microsoft collaboration experts can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business and Lync for access to a SIP PSTN trunk.
Integration Support Microsoft System Center Operations Manager
Monitoring and Reporting Technology Consulting
Mid-sized businesses can enjoy all the benefits of Microsoft Operations Manager 2007 and have fast availability of Progent’s Microsoft and Cisco Premier network support experts. With Progent's affordably priced network support packages, medium-size businesses can choose a simple co-sourcing service program built around Operations Manager with network monitoring, automated alerts, in-depth reporting, Help Desk Call Center, and remote troubleshooting. For businesses with mission-critical environments who need high availability networking, Progent can provide a complete 24x7 outsourcing package. Progent supports System Center Operations Manager to provide medium-size business information systems world-class availability, security and productivity.
Advantages of IT Outsourcing Whitepaper
IT Co-sourcing Whitepaper
Progent’s IT outsourcing packages offer budget-friendly computer support for medium-size businesses. Whether it includes planning system infrastructure, creating an internal Help Desk or using an outside one, deploying a new email platform, monitoring your network, or creating an on-line eCommerce solution, outsourcing your IT engineering services can reduce expenses and minimize risks, allowing network support expenses to increase in a more linear and manageable manner than is possible by amassing a large, knowledgeable internal IT organization. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to create a protected and highly available system foundation for your critical Windows-based business software such as Windows 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server.
Mission Critical IT Applications Specialist
Immediate Mission Critical IT Applications Network Engineer
By using virtual server technology, businesses are able to run many virtual servers on a single actual server. Virtualization technology enables businesses to gain all the advantages of server isolation, while avoiding the expense that goes with purchasing additional server equipment. Virtual servers are also the enabling technology for building private clouds, which provide major advantages including lowering the costs of capital equipment, facilities, and management while improving information protection, network reliability, and recoverability. Other key server management options include network monitoring software, Microsoft WSUS, and remote system management hardware. Progent's certified server management experts can assist you with all areas of server consolidation and management to allow your business to cut costs and conserve time.
Top Integration Support SCCM 2016 Hybrid Integration
Best SCCM 2016 Reporting Online Troubleshooting
System Center Configuration Manager 2016 automates application and device provisioning and updating, simplifies compliance settings management, inventories network resources, protects against corporate data leakage, performs health reporting, allows safe end-user self service, and delivers a single control mechanism for administering mixed-OS networks based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can assist businesses of any size with any facet of planning, implementing, operating and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid environments.
SQL Server 2012 Reporting Services Remote Support
Microsoft SQL Server 2012 Computer Consultants
Progent can provide the expertise of certified consultants and seasoned software developers, DBAs, project managers, network infrastructure architects, disaster recovery specialists, and certified data security professionals to help you to assess the potential benefits of SQL Server 2012 for your organization, set up test environments at your site or at Progent's lab, plan and execute out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from legacy database platforms, and define an efficient and safe IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
SCCM 2007 Application Deployment Online Help
SCCM 2007 Troubleshooting Onsite Technical Support
Progent can help you to maintain System Center 2007 Configuration Manager to streamline operations, improve compliance, and boost worker output by ensuring that critical applications stay up to date, tracking licensing, and reporting resource usage patterns so you can make informed buying choices. Once your organization is set to upgrade your SCCM 2007 configuration management ecosystem, Progent can assist you to prepare for and carry out a smooth migration to SCCM 2012.
Help and Support Windows Server 2008 R2
Consultants Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008 is a major advance in making information networks more secure and fault tolerant, easier to virtualize and administer, faster, and able to offer an improved environment for web hosting and development. Progent can help your business get the most from the enhancements built into Windows Server 2008 by delivering consulting, tech support, education, staffing, network monitoring, and security services.
RIM Blackberry Information Technology Consulting
RIM Blackberry Technical Support Services
Progent can provide the services of BlackBerry-certified consultants who can assist small companies to plan, administer, and repair BlackBerry solutions economically and effectively, eliminating the need for an internal BlackBerry specialist and reducing the cost and hassle of maintaining a mobile workgroup. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified engineers, and CISSP and GIAC-certified security professionals. This wide range of expertise, combined with Progent's efficient remote service delivery model, provides small companies a cost-effective solution for incorporating BlackBerry technology productively into their IT network.
Remote Workforce Endpoint Security Troubleshooting
Urgent Remote Employees Endpoint Security Specialist
Progent can help small and medium-size companies to configure security defense systems and deliver response services required for teleworkers.
Cisco VoIP Computer Network Consultant
Online Cisco Certified CCIE Specialist
Progent's Cisco-certified CCIE network infrastructure experts can assist you to set up, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone expertise, and CUCM/CallManager software support.
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