Additional Topics of Interest

CISM Security Security Small Office Network Admin Companies
Small Business Services

For small businesses interested in Progent's IT outsourcing, design expertise, or troubleshooting offerings, call 800-993-9400 or e-mail

Anti-Spam Support Services
Antispam Information Technology Consulting

E-Mail Guard is a complete solution for defending against spam and viruses. E-Mail Guard addresses the security and administration of corporate email by offering constantly updated spam and virus filtering, policy administration, content filtering, and protection against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, administration and analysis utilities plus outbound email testing to let you troubleshoot your e-mail environment and define and regulate company email policy.

QTS Sacramento Data Center Technology Professional
Consulting Services QTS Sacramento Colocation Center

The QTS Colocation Center facility is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are now using the QTS data center as a colocation facility or if your company is considering migrating your main or disaster recovery system to the Herakles data center, Progent offers a variety of cost-effective services including data center migration, system installation and upgrades, network optimization, comprehensive project management services, virtual server configuration, offsite network monitoring, automated system management, application programming, disaster recovery/business continuity planning and testing, data security evaluation, and the support of the Progent Test Lab.

Avaddon ransomware recovery Consult
Spora ransomware recovery Consultancy

Progent's ransomware consultants can help you to evaluate your ransomware defenses, monitor and protect your network, help with settlement negotiations with a threat actor, and rebuild a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.

VMware VDP Backup, Consultant
VMware VDP Backup, Consult

Progent can provide economical online access to engineers with expertise in a broad range of products and services that provide solutions for protecting Microsoft Windows, Mac, and Linux servers and workstations plus notebooks and handhelds. Progent can provide consulting support for all major data protection platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent can help your company to design, enhance, or maintain backup/restore solutions for a range of topologies including on-premises, remote, cloud, or a mix.

Juniper Junos Information systems Security Outsourcing
Juniper Junos J-Web Intrusion Detection

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

Cisco Help Desk Integration
24x7 Call Center Specialists

The Contact Center support delivery structure adopted by Progent offers small and midsize companies an efficient option to dependence on freelance service individuals by offering broad expertise shared by numerous engineering teams, optional 24x7 availability of urgent help, escalation capability to appropriate engineers for handling even the most intractable problems, service consistency and reliability, prompt follow-up enforced by seasoned support administrators, a variety of convenient ways for requesting service tasks, and excellent progress transparency enabled by ticket tracking and available via a web-based portal.

Microsoft Certified Expert Integration Remote Monitoring and Reporting
System Center Operations Manager Online Troubleshooting

Progent provides a selection of IT support packages for small organizations. These IT outsourcing and network monitoring services are based on the proactive problem handling capabilities of Microsoft Operations Manager 2007, a next-generation server and system support software platform that tracks the reliability, performance, and security of your information system and identifies incipient troubles before they can bring down your network. With Progent's economically priced network service packages, small businesses can select a basic co-sourcing package built around Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution.

Offsite Workforce Cloud Integration Remote Consulting
At Home Workforce Cloud Integration Online Troubleshooting

Progent can assist small and medium-size businesses to set up their remote employees with reliable integration with cloud applications and services.

Outlook autodiscover Professional
Microsoft 365 Exchange migration Remote Troubleshooting

Microsoft allows you to create transparent hybrid environments that combine Microsoft 365 and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of planning, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can provide as-needed expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange solution is successfully completed on schedule and on budget.

24 Hour Desktop Migration Companies
PC Desktop Remote Troubleshooting

Progent offers a wide array of cost-effective support services to assist you to deploy, configure, troubleshoot, and manage workstations and notebooks based on Windows, macOS and OS X, or popular versions of Linux. Progent can provide on-premises or remote technical support for single machines or notebooks or help you to plan and carry out a company-wide rollout of new or revised OS software and applications. Progent can also provide consultants and technicians to assist you to prepare for and implement an office move or merger designed to produce the least possible interruption to your business.

24-7 Essentials for Hyper-V Engineer
Best Citrix Workflow Studio Professionals

Progent's Citrix-certified experts can help your organization to assess the business benefits of the available editions of Essentials for Hyper-V, assist you to integrate Citrix management utilities with your Hyper-V environment, and show you how you can deploy Citrix Essentials to improve the performance, availability, consistency, and fault tolerance of your virtualized environment while lowering the cost of equipment and support and simplifying administrative tasks.

Technical Consultant SPA300 Series IP Phone
Cisco VoIP Support and Setup

Progent's Cisco CCIE-certified networking consultants offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.