Cisco's Small Business 100, 300 and 500 series of APs are Linux-based units engineered as value-priced Wi-Fi solutions for light workloads. Progent's Cisco CCIE-certified wireless infrastructure consultants offer remote or onsite integration and troubleshooting services to help your organization to plan, configure, update, tune, manage and debug Cisco Small Business wireless AP environments of any size or architecture.
Progent's Microsoft-certified consultants can assist your company to streamline desktop PC change and update deployment by providing support for management platforms such as Microsoft System Center Configuration Manager, SMS 2003, and WSUS.
Microsoft Windows Server Update Services allows network administrators to install and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft WSUS, IT staff can completely and easily manage the distribution of updates that are released through Microsoft Update to servers and workstations in a company. Progent can help you with technical details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, configuring user's computers, establishing the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container appropriate for your network environment.
Cisco's wireless VoIP phones are hardened Wi-Fi handsets designed for professionals who are on the move within campus, hospitality, health-care or other environments where IT management requires portable phones that provide more administrative control, data security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) style of mobile communications. Successful integration of Cisco's wireless IP phones usually requires that you configure and fine tune numerous key pieces of your wireless infrastructure including access points, switches, wireless LAN controllers, and management software. Progent's certified consultants can provide remote and onsite assistance to help you build and manage a Cisco wireless VoIP phone deployment by providing services that can range from debugging the configuration of a wireless VoIP phone or AP to offering comprehensive project management outsourcing or co-sourcing for updating the wireless infrastructure of a campus.
Progent offers fault tolerant load balancing consulting covering system load balancing, load balanced applications, network backbone routing, and content delivery products such as F5 Networks 3DNS. non-stop load balancing vendors for which Progent can provide consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP.
The clustering technology built into the high-end editions of MS Windows Server 2008 has been radically re-engineered to streamline the installation, configuration, and administration of clusters that offer improved levels of network dependability, protection, efficiency, and versatility. New or enhanced capabilities include cluster verification, easier configuration and installation, improved cluster administration, new cluster infrastructure for increased availability, hardened security and quorum structure, minimization of failure points, more disk and RAM capacity, and enhancements for geographically dispersed clusters. Progent's consultants can assist your company assess the business benefits of failover clusters, plan and execute a deployment, educate your IT personnel to manage your failover clusters, deliver ongoing consulting and technical help services, and create and test a disaster recovery plan.
NetDocuments (NetDocs) is a leading cloud-based document management system built specifically for legal workflows. Progent can provide online guidance from NetDocuments experts who can help your law firm to design, deploy, administer, optimize, or debug a document management system environment powered by NetDocuments.
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver centralized control and world-class security for all your inbound and outbound email. The hybrid structure of ProSight Email Guard combines a Cloud Protection Layer with a local gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external threats and conserves network bandwidth and storage. Email Guard's on-premises security gateway device provides a further level of inspection for inbound email. For outgoing email, the local gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, optimizing and repairing Microsoft SCOM environments and offer companies of any size advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs based on leading practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or onsite technical support to help you to remediate critical problems uncovered by Microsoft SCOM 2012.
Progent's CISM-certified security staff can help you safeguard your Apple Mac environment through professional support offerings including running security audits, clean up after virus and denial of service attacks, setting up firewalls, implementing secure remote and mobile connectivity, deploying monitoring programs for defense against viruses, spam, and directory harvest attacks, and developing a company-wide security strategy adapted for the specific objectives of your business information system.
VMware's NSX network virtualization platform enables you to create complete logical networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high level of automation independent of the hardware making up the basic network infrastructure. VMware Site Recovery Manager supports automated recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also permits non-disruptive testing for disaster recovery, updates and fixes and can produce audit reports to verify complete service restoration, validate SLAs and prove DR compliance. When used with VMware's NSX virtual network technology, VMware SRM can quickly recover the entire logical network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist you to plan, configure, test and maintain a DR solution powered by VMware Site Recovery Manager and VMware NSX.
Progent's Microsoft-certified engineers can help your company to automate desktop software update management by delivering expertise with administration solutions that include System Center Configuration Manager 2007, Systems Management Server, and Windows Server Update Services.
Microsoft Dynamics Business Central (previously, formerly} branded Dynamics NAV and Navision) offers small and midsize businesses a single platform for financial management, inventory control, operations control, project management, procurement, sales, supply chain, and business reporting. Progent's Dynamics 365 Business Central/NAV experts can assist you to maintain your older Dynamics NAV environment or upgrade smoothly to a cloud-hosted, on-premises, or hybrid deployment model.
Progent’s Microsoft-certified consultants can provide organizations of all sizes consulting, technical support, and development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web-based technology for efficiently coordinating people, teams and information. Microsoft SharePoint Server offers a common spot for your workers or clients to access, organize, share and manipulate useful information, documents, and software and to interact with other people. SharePoint allows quicker and more intelligent decisions, more effective access across teams and more economical business practices. Windows SharePoint Services join workers, customers, teams and projects with the information they’ve developed in a way that makes data convenient to find, download and re-use. Progent's SharePoint experts can assist your organization to maintain your current SharePoint ecosystem or upgrade to the latest version of SharePoint.
Progent provides national remote phone support and consulting services for companies who run UNIX, Linux, or Solaris environments or whose IT systems include a mix of UNIX/Linux and Microsoft Windows technology. Online network consulting provides optimum return for your information technology dollar by extending user productivity and shortening the hours billed for computer analysis and repair. Advanced online access utilities and skilled service specialists and engineers allow Progent to solve most network problems without wasting time and money by traveling to your location. In most of situations your IT problems can be dealt with over the phone or through a mix of phone help and online connectivity. Progent can offer the services of Cisco CCIE network engineers and CISSP and ISSAP certified security professionals to help with the most difficult network issues.
Microsoft SQL Server 2005 delivers powerful, standardized tools to computer experts as well as to information workers, reducing the complexity of creating, deploying, administering, and using company information and database programs on platforms ranging from mobile devices to enterprise data networks. The complexity and integration demands of Microsoft SQL Server 2005 require an IT consultant with real-world experience and wide knowledge in designing and building information-based, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent’s Microsoft-expert consultants can help you to update your desktops from 32 to 64 bits. Progent can assist you to understand the costs and advantages of upgrading to 64-bit desktop processing, plan an affordable migration strategy that minimizes operational disruptions, and deliver inexpensive, expert online support to aid you to install 64-bit PC desktop software and applications on your current computers.
Progent offers nationwide remote phone support and troubleshooting services for businesses that run Apple Mac networks or whose information systems feature a mix of Mac with Microsoft Windows technology. Progent's engineers can provide Apple macOS and OS X users a range of services such as desktop support, migration to the latest edition of Mac OS X from earlier editions of Apple macOS and OS X, plus expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with iPhone and iPad support, or moving to Apple's iCloud. Remote technical support offers maximum leverage for your information technology dollar by extending user efficiency and limiting the hours billed for computer repair services. Sophisticated online access technology and experienced service specialists and consultants allow Progent to solve the majority of network issues without wasting time and expense by going to your location. In most of situations your IT problems can be dealt with by telephone or through a combination of phone help and remote access. Progent can make available Cisco CCIE infrastructure experts and CISM certified security professionals to assist with the toughest network issues.
MS Office Communications Server provides Instant Messaging and presence in a scalable, enterprise-grade solution featuring advanced protection, transparent compatibility with additional Microsoft software, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can realize cost savings and elevated operational efficiencies, increased individual productivity, and stronger intellectual property protection with this simple-to-administer, fault-tolerant solution. Effective implementations of Microsoft Office Communications Server require extensive planning and thought prior to roll out. Progent's Microsoft-certified consultants can deliver the skill necessary to deliver all the advantages of Office Communications Server across your whole corporation.
Progent's certified SonicWall firewall consultants can help you integrate, manage, and troubleshoot SonicWall firewall devices including the newer SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete security solution and build security into your business practices.
Citrix offers a powerful family of products that provide enterprise-grade manageability, expandability, and performance for virtualizing servers and for server-based distribution of Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed Citrix XenServer and Essentials. Progent's Citrix-certified consultants can assist your company to assess the strategic benefits of Citrix virtualization products and can help you plan, validate, deploy, troubleshoot, and support Citrix virtualization platforms.
Microsoft SQL Server 2016 offers major improvements in speed, capacity, data security, availability, mobile computing integration, and built-in analytics and reporting. New features include PolyBase for processing relational and non-relational files in one appliance for big data applications, Jason support, Row-level Security, Mobile Report Publisher, and centralized management of on-premises and cloud-based operations and services. Progent's Microsoft-certified consultants can deliver online and onsite expertise to help organizations of any size to implement, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft products including Windows Server, Exchange Server 2016, SharePoint, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
If your company network combines Linux technology with Windows, Progent can show you how to integrate your servers into a cohesive environment that permits all your operating systems to run side by side for simple management, seamless information exchange, high reliability, superior throughput, and strong protection. Progent's Linux and Windows integration assistance offerings feature network architecture integration and support, support for Windows services for UNIX, online server monitoring and management, online network support and troubleshooting, in-person technical support, and Help Desk services.
Progent’s certified Cisco network security consultants provide high-level PIX and ASA Firewall consulting support covering infrastructure design, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack protection, and secure connectivity services. Ranging from compact, plug-and-play desktop appliances for small and home offices to scalable enterprise-level appliances, Cisco PIX and ASA Firewalls offer advanced protection, performance, and excellent availability for IT systems of all sizes. PIX and ASA Firewalls are based on a proven, purpose-built operating system, eliminating common OS-specific security holes.
Microsoft SQL Server 2016 offers significant enhancements in performance, scale, data security, uptime, BOYD integration, and integrated BI. Innovations include PolyBase for handling SQL and NoSQ databases in one appliance for big data applications, Hadoop integration, Dynamic Data Masking, Mobile Report Publisher, and seamless control over on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver remote and on-premises expertise to assist organizations of any size to implement, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft technologies including Windows Server, Exchange, SharePoint, Dynamics GP, Lync or Skype for Business, and SCOM.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect data about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By updating and organizing your network documentation, you can eliminate as much as 50% of time spent looking for vital information about your IT network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you’re making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need when you need it.
Microsoft Dynamics Customer Relationship Management helps mid-market companies build profitable customer relationships. Integrated Sales and Customer Service components enable in-house staff to share information to help promote selling success and offer steady, effective customer service. Progent can set up the optimal network environment, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can help you integrate Microsoft Dynamics CRM with your marketing or customer service databases.
Progent's Microsoft-certified consultants can provide remote or in-person expertise to help companies of any size to plan, deploy, manage, and troubleshoot a backup/restore system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier versions of Data Protection Manager or from a different backup system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent can provide occasional help for resolving particularly stubborn issues, or full project management services. Progent's consultants can also help you to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Progent is a leading innovator in economically delivering enterprise-class IT support to small companies. Progent's achievement in handling the network service needs of the chronically underserved small business market is the combined outcome of key technical and process breakthroughs that have removed a great deal of the traditional costs out of administering network support, injected unprecedented professional skill into the support system, and significantly streamlined the repair cycle.
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief discussion with a Progent information assurance expert. The interview is designed to help evaluate your company's preparedness either to defend against ransomware or recover quickly from a ransomware incident. Progent will consult with you directly to collect information concerning your current antivirus tools and backup/recovery procedures, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow best practices to deploy an efficient AV and backup/recovery environment that reduces your vulnerability to a ransomware attack and meets your company's needs.
Lync 2013, rebranded Skype for Business, enables organizations of any size to build a centrally managed and protected communications ecosystem that supports a Bring-Your-Own-Device computing model with instant messaging, real-time presence, audio/video and web meetings with application sharing, and both IP and PSTN calling across a wide range of stationary PCs and handheld devices. Progent's certified Lync 2013 consultants and system integrators can assist your company to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-resident (via Lync Online) or hybrid topology suitable for your present and future plans, implement Lync 2013 in a way that expedites your ROI, and deliver custom online and onsite training to your management staff and end users. Progent offers expertise in critical pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync Server 2013 with popular Microsoft Office and Office 365 applications such as Outlook and PowerPoint.