Consulting and Technical Support for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry mobile PDAs were once among the most successful solutions for maintaining mobile connectivity to messaging, calendars, web-based applications, and other vital business data. Progent offers Madison, Wisconsin businesses the services of BlackBerry-certified consultants who can assist companies to manage their BlackBerry environments or migrate smoothly to a more popular smartphone platform.

As the complexity of small business networks has increased, and as the demand for enterprise-class protection, dependability, and recoverability has become the standard for companies of all sizes, effective integration and maintenance of BlackBerry solutions has become more difficult. To address areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small organizations often turn to outside consulting professionals who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to design, manage, and repair BlackBerry environments affordably and effectively, eliminating the necessity for an internal BlackBerry solutions expert and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient remote support capabilities, gives small businesses an economical alternative for integrating BlackBerry products seamlessly into their business information system.

Progent's engineers can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and email infrastructure work efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft software, configure streamlined management tools so you can track and support BlackBerry devices across your company, recommend security policies that are right for your company, develop custom mobile software, and make sure that your IT network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored rapidly and safely.

BlackBerry Enterprise Server Consulting and Technical Help
The BlackBerry Enterprise Server (BES) gives companies a single and secure source for integrating BlackBerry wireless devices into their email, groupware, and software application environment. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to access Exchange, Domino, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to ensure data consistency for applications such a schedules, address books, tasks, IM, and custom business programs. Thanks to BlackBerry Enterprise Server integration with Exchange Server, mobile workers with BlackBerry smartphones can have push-based connectivity with Exchange messages and to instant messaging-aware applications through Microsoft Office Communications Server and Microsoft Lync Server support.

BlackBerry BES Server Support

Progent's BlackBerry-certified consultants can show you how to design, implement, and troubleshoot BlackBerry Enterprise Server so you can improve the productivity of BlackBerry clients, simplify the management of a BlackBerry environment, and reduce the cost of maintaining a mobile workforce.

Progent's Remote BlackBerry-Certified Technical Support is Fast and Economical
For companies in Madison, Wisconsin who require fast and economical access to a certified RIM BlackBerry support professional, Progent delivers efficient remote assistance from a seasoned network support staff who have provided network solutions to organizations in each state in the United States. (See Progent's client testimonials.)

Online support avoids travel costs and enables specialists to fix technical issues rapidly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have earned accreditations in the entire range of BlackBerry solutions and offer professional support in fields such as fixing synchronization issues, setting up BlackBerry Enterprise Server (BES), and creating a secure, high-availability network architecture for RIM BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry-certified engineer has support skills in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to install and remove BlackBerry device clients on Microsoft Exchange and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, archive and manage storage groups, configure permissions, install the Mobile Data System and Instant Messaging, install access control lists, manage Microsoft Exchange Server data flow, generate, update, and assign WLAN and VPN configuration sets, set up SNMP traps for alerts, and produce reports based on SNMP results.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to help you to design, deploy, test, repair, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network requirements assessment, system design, roll-out strategy and execution, performance tuning, configuration of a high-availability environment, information backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to design a mobile wireless environment that fits within your IT budget and aligns with your business strategy. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to accommodate a BlackBerry BES Server, help your organization to decide which management model and physical components match your needs, and analyze your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices about options for software editions, processors and mass storage, network architecture, and application set up.

To optimize network protection, Progent's BlackBerry expert can assist you to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-qualified security specialists to perform network-wide security vulnerability and compliance testing and suggest enhancements to support your BlackBerry solution.

Call or Email Progent for Assistance from a RIM BlackBerry-Certified Professional
To contact Progent about professional assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.
















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