Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile smartphones were once among the most popular products for maintaining anytime-anywhere connectivity to email, scheduling, web-based applications, and other critical business information. Progent can provide Madison, Wisconsin companies support from BlackBerry-premier experts who can assist companies to manage existing BlackBerry environments or migrate efficiently to a more popular smartphone platform.
As the sophistication of small business IT technology has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the standard for businesses of all sizes, effective deployment and support of BlackBerry technology has become more challenging. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and company databases, small businesses often resort to external support firms who specialize in BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-certified consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry environments economically and effectively, doing away with the necessity for an internal BlackBerry technology specialist and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of knowledge, combined with Progent's proven online support model, gives small businesses a budget-friendly solution for integrating RIM BlackBerry technology productively into their IT system.
Progent's experts can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and email infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, set up easy-to-use management utilities to help you monitor and support BlackBerry devices throughout your company, define security policies that are right for your business, customize mobile applications, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored quickly and thoroughly.
Consulting Support Services for BlackBerry BES Server
BlackBerry Enterprise Server streamlines management and maintenance of RIM BlackBerry wireless handsets, providing a centralized solution for controlling key jobs like smartphone deployment, upgrades, and deactivation while also offering a strong foundation for security and fault tolerance. BlackBerry Enterprise Server delivers seamless integration between Microsoft Exchange Server, Novell GroupWise, or IBM Lotus Domino email servers and BlackBerry users and allows remote synchronization.
BES Server offers a variety of data protection options starting with advanced data encryption of information transmitted between a BlackBerry wireless handset and BES Server based on AES or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits excellent flexibility in adjusting levels of protection to match the special requirements of your network. Progent's BlackBerry certified consultants can assist you to select advanced security features and enable them wirelessly. Examples of these wirelessly configurable security settings are:
- Disable a smartphone
- Wipe information from a misplaced or stolen BlackBerry device
- Disable Bluetooth
- Activate built-in defenses against malicious attacks
BlackBerry Enterprise Server also provides versatility in determining ways to prevent mobile users from installing or executing unsafe or prohibited programs. Progent can help you to choose protective processes such as:
- Specify exactly what programs are allowed on the device
- Block external software from allocating non-volatile storage on the device
- Determine which functions external programs can access on the BlackBerry smartphone
- Limit the kinds of access external programs running on the BlackBerry smartphone can initialize
- Prevent all third-party programs from being installed or run on the device
Progent's Remote BlackBerry-premier Technical Support is Fast and Economical
For businesses in Madison, Wisconsin who require quick and economical access to an authorized BlackBerry support professional, Progent delivers effective remote help from a veteran support staff who have provided network solutions to companies in each state in the U.S. (Refer to Progent's customer testimonials.)
Online support eliminates travel costs and enables specialists to solve problems rapidly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry specialists have been awarded certifications in the entire range of BlackBerry technologies and offer professional help in areas including troubleshooting synchronization issues, setting up BlackBerry Enterprise Server (BES), and designing a protected, high-availability network architecture for RIM BlackBerry users. Certifications held and practice areas mastered by Progent's BlackBerry experts include:
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, install, test, troubleshoot, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and network requirements analysis, solution design, installation strategy and implementation, performance tuning, design of a high-availability architecture, data backup and business recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional objectives and to create a mobile wireless environment that fits within your IT budget and aligns with your business strategy. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to support a BlackBerry BES Server, help you to determine which management model and equipment meet your requirements, and analyze your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed decisions about options for software editions, processors and storage, network architecture, and application set up.
To optimize network security, Progent's BlackBerry-certified consultant can help you to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security engineers to run network-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry-certified consultant offers expertise in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to install and remove BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and manage storage groups, apply permissions, set up the MDS and IM, deploy push and pull access control lists, control Microsoft Exchange data flow, create, update, and apply WLAN and Virtual Private Network configurations, implement SNMP traps, and produce reports based on SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Professional
In order to ask Progent about technical support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.