Consulting Support Services for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry wireless PDAs were at one time among the most successful solutions for maintaining mobile connectivity to messaging, calendars, web-based programs, and other vital business data. Progent can provide Madison, Wisconsin businesses the services of BlackBerry-premier professionals who can assist companies to manage existing BlackBerry deployments or migrate efficiently to a current mobile platform.

As the sophistication of small business IT technology has expanded, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the norm for organizations of any size, successful integration and maintenance of BlackBerry solutions has grown increasingly challenging. To address areas like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and shared databases, small businesses frequently resort to outside support firms who specialize in RIM BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to plan, manage, and repair BlackBerry-based environments economically and efficiently, eliminating the requirement for an internal BlackBerry technology expert and reducing the cost and stress of maintaining wireless work groups. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, combined with Progent's efficient online support capabilities, gives small businesses an affordable alternative for integrating RIM BlackBerry technology productively into their business information network.

Progent's engineers can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and email systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft software, configure streamlined administration tools so you can track and support BlackBerry devices across your business, recommend security policies that make sense for your business, develop custom wireless applications, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered rapidly and safely.

Wisconsin State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Wisconsin.

Onsite IT Consulting
Progent locations in Wisconsin State

City Address Phone Link
Appleton 4321 W. College Ave, Suite 200
Appleton, WI 54914
United States
(920) 843-5180 Appleton Network Support Services
Madison 6709 Raymond Road
Madison, WI 53719
United States
(608) 416-1444 Madison Network Support Services
Milwaukee 1345 N. Jefferson
Milwaukee, WI 53202
United States
(414) 800-2060 Milwaukee Network Support Services


Consulting and Technical Support for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) simplifies management and support of RIM BlackBerry wireless handsets, providing a centralized solution for handling critical tasks like smartphone deployment, upgrades, and deactivation and offering a solid infrastructure for data protection and high availability. BlackBerry BES Server delivers seamless communication between Exchange, Groupwise, or Lotus email platforms and BlackBerry users and allows remote synchronization.

RIM BlackBerry BES Server Integration Assistance

BES Server offers a wealth of security capabilities beginning with advanced data encryption of messages sent between a BlackBerry wireless handset and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple DES. BES Server also permits excellent versatility in adjusting levels of security to match the specific needs of your mobile network. Progent's BlackBerry authorized engineers can assist your company to choose powerful security functions and enable them wirelessly. Examples of these wirelessly selectable security settings are:

  • Lock down a device
  • Wipe information from a lost or stolen BlackBerry device
  • Lock out Bluetooth
  • Enable internal protection against malicious attacks

BlackBerry Enterprise Server also offers versatility in determining how to keep BlackBerry users from installing or running unsecure or unauthorized code. Progent can help you to select blocking techniques like:

  • Specify precisely what programs are allowed on the device
  • Prevent external software from using non-volatile memory on the device
  • Determine what resources external software can use on the smartphone
  • Restrict the types of access third-party programs running on the BlackBerry smartphone can initialize
  • Block all third-party applications from being installed or run on the BlackBerry device

Expert RIM BlackBerry Consulting and Technical Support Services Available Online from Progent
Progent's authorized BlackBerry engineers are accessible online to deliver prompt technical help to businesses in the Madison area or throughout Wisconsin. Progent's experienced online consulting experts have helped businesses resolve network issues and reduce support costs in every state in the country and built a large following of loyal customers. (See Progent's client testimonials.)

Progent offers remote assistance for a broad selection of technologies associated with BlackBerry software and devices such as synchronization, integration with Exchange, managing BlackBerry Enterprise Server (BES), and strengthening wireless security. Important RIM BlackBerry certifications earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmA Progent BlackBerry Certified Support Specialist can help your company to perform common technical operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters and auto-signature, changing user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned service professionals can in addition assist you to troubleshoot a wide array of problems concerning synchronization, device detection, messaging consistency, web browsing, mobile connectivity, IM, PC software installation, and Desktop Redirector.

As a leader in providing countrywide online support for small company IT networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry technical support expenses at a minimum and, by handling issues quickly, maximizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, repair, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology needs analysis, solution architecture, roll-out strategy and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to create a mobile wireless environment that fits within your information technology budget and aligns with your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to support a BlackBerry Enterprise Server, help your organization to determine which management approach and hardware products meet your needs, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed decisions about alternatives for software versions, processors and storage, network architecture, and application set up.

To optimize system security, Progent's BlackBerry expert can assist your company to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security specialists to run network-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry environment.

Contact Progent to Get Support from a BlackBerry-Certified Consultant
In order to ask Progent about professional help for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.



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