Consulting Support for BlackBerry Environments
BlackBerry mobile PDAs were at one time one of the most popular solutions for maintaining location-independent connectivity to messaging, scheduling, web programs, and other vital business information. Progent offers Madison, Wisconsin companies the expertise of BlackBerry-premier consultants who can assist businesses to manage their BlackBerry deployments or transition efficiently to a more popular mobile solution.
As the complexity of small business networks has expanded, and as the need for world-class protection, reliability, and recoverability has become the norm for organizations of all sizes, effective deployment and support of RIM BlackBerry solutions has become increasingly difficult. To deal with issues like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small organizations frequently turn to outside support firms who offer expertise in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-premier engineers who can assist small organizations to plan, manage, and troubleshoot BlackBerry-based solutions affordably and effectively, doing away with the requirement for an in-house BlackBerry technology specialist and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This range of experience, coupled with Progent's efficient remote support capabilities, provides small businesses a budget-friendly alternative for incorporating RIM BlackBerry technology productively into their IT network.
Progent's experts can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and email infrastructure work optimally with BlackBerry BES Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft software, configure streamlined administration utilities to enable you to track and support BlackBerry smartphones across your company, define security policies that make sense for your company, customize wireless software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your scheduled backup processes so that it can be recovered quickly and safely.
Wisconsin State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Wisconsin.
Progent locations in Wisconsin State
Consulting Support for BlackBerry BES Server
RIM's high-end solution for managing large groups of BlackBerry smartphones is the BlackBerry BES Server. This powerful software enables Exchange, Lotus Domino, or Groupwise users to send and receive emails that are encrypted in wireless transit to ensure maximum data protection. BlackBerry Enterprise Server also simplifies a wide selection of critical management tasks that span from BlackBerry deployment and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-certified engineers can show you how to utilize RIM BlackBerry Enterprise Server to perform basic tasks such as:
- Deploy and manage applications
- Schedule device, program, and IT policy updates
- Upgrade BlackBerry smartphone software wirelessly
- Control user and group settings with BES Server's vast library of policies
Progent's BlackBerry-certified consultants can also help your company to use BlackBerry BES Server to perform important tasks not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:
- Install and manage BES Server's fault-tolerant architecture using virtualization
- Deploy BlackBerry devices wirelessly
- Establish custom administration roles
- Monitor and analyze the overall health of your solution
Expert RIM BlackBerry Consulting and Technical Services Offered Online from Progent
Progent's certified BlackBerry engineers are available online to deliver prompt technical help to companies in the Madison region or throughout the state of Wisconsin. Progent's seasoned online technical support experts have helped businesses resolve computer problems and reduce support costs in every state in the country and built a large base of satisfied customers. (See Progent's client testimonials.)
Progent offers remote assistance for a broad array of technologies related to BlackBerry software and devices including synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and strengthening wireless security. Major BlackBerry certifications earned by Progent's support professionals include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry consultant offers expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to add and remove BlackBerry smartphone clients on Exchange and Windows Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, install push and pull access control lists, manage Microsoft Exchange data flow, create, edit, and assign wireless LAN and VPN configuration sets, set up SNMP traps, and generate reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and document a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network needs assessment, system architecture, roll-out strategy and implementation, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational objectives and to design a wireless environment that fits within your IT budget and supports your business plans. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to accommodate a BlackBerry BES Server, help you to determine which administration approach and equipment meet your needs, and evaluate your messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices about options for software editions, server hardware and mass storage, network topology, and application set up.
To optimize system security, Progent's BlackBerry-certified consultant can help you to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security engineers to perform network-wide security vulnerability and compliance testing and suggest enhancements to support your BlackBerry solution.
Contact Progent for Help from a RIM BlackBerry-Certified Specialist
To contact Progent about engineering support for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.