Consulting Support for BlackBerry Solutions
BlackBerry mobile smartphones were at one time among the most successful solutions for achieving location-independent access to email, scheduling, web applications, and other vital business data. Progent can provide Madison, Wisconsin businesses the services of BlackBerry-certified professionals who can assist businesses to manage their BlackBerry deployments or migrate efficiently to a modern smartphone solution.
As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has become the norm for organizations of any size, effective integration and support of RIM BlackBerry technology has become more challenging. To handle areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small businesses often turn to external support professionals who specialize in RIM BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-certified consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry environments economically and efficiently, eliminating the need for an internal BlackBerry solutions expert and lowering the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This range of experience, coupled with Progent's proven online support capabilities, gives small companies an economical solution for incorporating RIM BlackBerry technology productively into their IT system.
Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and email systems work efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft technology, configure easy-to-use management utilities so you can track and support BlackBerry smartphones throughout your business, recommend security policies that are right for your company, customize mobile applications, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your regular backup processes so that it can be recovered quickly and safely.
Wisconsin State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Wisconsin.
Progent locations in Wisconsin State
Integration Support Services for BlackBerry Enterprise Server
Research in Motion's advanced solution for administering big groups of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated tool enables Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise users to transmit and receive messages that are encrypted in wireless transit to provide maximum data protection. BlackBerry BES Server also streamlines a broad selection of key management tasks that span from smartphone configuration and updates to wireless security and fault tolerance.
Progent's BlackBerry-premier consultants can show you how to use BlackBerry Enterprise Server to do routine tasks like:
- Deploy and manage applications
- Plan smartphone, program, and IT policy updates
- Update BlackBerry smartphone firmware remotely
- Manage client settings with BlackBerry's extensive selection of policies
Progent's BlackBerry-certified consultants can also help you to utilize BlackBerry Enterprise Server to implement important tasks not available with the entry-level BlackBerry BES Server Express. These procedures include:
- Configure and support BES Server's fault-tolerant architecture using virtual servers
- Deploy BlackBerry devices wirelessly
- Set specialized administration roles
- Automatically track and report on the integrity of your solution
How Progent Can Assist Your Business to Maintain and Support Your BlackBerry Solution
Progent can provide an experienced engineer who has earned accreditations from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry support services range from troubleshooting synchronization problems to designing wireless workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out basic technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters, modifying user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company email solution. Progent's certified service professionals can also help your company to troubleshoot a wide array of issues associated with synchronization, handset recognition, email reconciliation, web browsing, wireless connectivity, IM, desktop software installation, and BlackBerry Desktop Redirector.
As a leader in providing nationwide remote support for small company IT networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless support costs at a minimum and, by resolving problems promptly, maximizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can help you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical procedures such as resolving enterprise activation problems, adding and deleting BlackBerry smartphone clients, activating passwords, configuring wireless program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.
Progent's BlackBerry-certified consultants can also assist you to use management software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry BES environment and help you to select and implement appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the latest edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email system powered by Exchange. Progent's BlackBerry engineer offers support skills in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone users on Exchange and Microsoft Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, manage Exchange Server data flow, create, update, and apply WLAN and Virtual Private Network configurations, implement SNMP traps, and produce reports based on SNMP data.
Progent's BlackBerry expert can help you with your BlackBerry solution in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, install, test, troubleshoot, and produce documentation for a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network requirements assessment, system design, installation planning and execution, performance optimization, design of a high-availability environment, information backup and disaster recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to design a mobile wireless environment that meets your information technology budget and supports your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to accommodate a BlackBerry BES Server, help you to decide which administration model and physical components meet your needs, and evaluate your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart choices about options for software editions, processors and storage, network topology, and application configuration.
To maximize network protection, Progent's BlackBerry consultant can help you to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security engineers to perform company-wide security vulnerability and compliance testing and suggest enhancements to account for your BlackBerry solution.
Call or Email Progent to Get Help from a BlackBerry-Certified Specialist
In order to contact Progent about professional support for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.