Fast Online Support for Madison Wisconsin Computer Systems
Urgent Remote Help for Madison SystemsFor businesses located in Madison Wisconsin, Progent offers remote support for networks based on any combination of Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier engineers have delivered online support to businesses in all 50 states in the U.S. (Check out testimonials from Progent's customers.) Progent also can furnish the expertise of Cisco CCIE engineers to handle challenging networking problems, as well as the services of CISSP-qualified cybersecurity experts to help with high-level security design and troubleshooting jobs.

Progent's remote technical support experts provide exceptional value because they possess the real-world background and have access to the sophisticated technology needed to resolve the majority of information system issues rapidly. This reduces direct costs since service calls require fewer billable minutes. Remote support also eliminates the cost of dispatching a consultant to your office. Your company saves even more with indirect expenses by reducing or eliminating network outages and associated costs resulting from business disruption, disgruntled customers and vendors, unproductive workers, and de-focused management. Progent's extensive remote technical support expertise is especially valuable for businesses that depend on public clouds for vital network infrastructure or software such as Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite tech support may not be useful.

Progent's pricing model for online support is structured to leverage your IT service dollar. Progent bills by the minute for telephone-based assistance, so you are billed exclusively for the services that you receive. In contrast to many remote support firms, Progent requires no startup surcharge or minimum payments. Progent's per-minute billing unit and simple policy for billing save you from situations where quick solutions somehow turn into big invoices. Progent's penchant for solving technical issues efficiently means you spends less money.

Progent's Online Consulting and Technical Support Expertise
Through years of experience, Progent has fine tuned a set of customized technologies and field-tested processes that ensure the highest degree of effectiveness for online engineering help and repair for computer systems of all sizes. Progent provides secure Virtual Private Network support for VPN gateways from multiple popular vendors such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access enables the staff of Progent's online support team to link to your network without breaching corporate security.

Progent's advanced customer support reporting application maintains comprehensive histories for the support that Progent's clients have been provided. Progent's team engineers have the benefit of the records of all help delivered to each Progent customer by every Progent consultant. This archive of issues and responses is stored as an easily retrievable support knowledge base that allows Progent's online support engineers to communicate their experiences with the whole team to ensure that the value of Progent's technical support grows over time. Progent's high-level accreditations and close associations with important technology companies such as Cisco and Microsoft make available additional massive support databases and permit quick access to manufacturers' internal product engineers so Progent's online consulting specialists are able to come up with the best solutions in the least time.

Remote technical support services offered by Progent to businesses in Madison Wisconsin include:

Progent's ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent offers a selection of affordable, flat-rate services intended to enable small and medium-size businesses to utilize the same advanced technology used by some of the world's leading enterprises. Progent's ProSight suite of network monitoring and management services covers all critical areas of modern networking including email content filtering, security and compliance, cloud-based backup and disaster recovery, infrastructure monitoring and management, virtual server hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based analysis tools to defend endpoint devices and physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely evade traditional signature-matching anti-virus products. ProSight ASM protects on-premises and cloud resources and offers a single platform to address the entire malware attack progression including blocking, infiltration detection, containment, remediation, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device management, and web filtering via leading-edge tools packaged within a single agent accessible from a single control. Progent's data protection and virtualization consultants can help you to design and configure a ProSight ESP deployment that meets your organization's specific needs and that helps you prove compliance with legal and industry information security standards. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require immediate attention. Progent's consultants can also help you to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates your backup activities and allows rapid restoration of vital files, applications and virtual machines that have become lost or damaged as a result of hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery specialists can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical data. Learn more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security vendors to provide web-based control and comprehensive protection for your inbound and outbound email. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite gateway device provides a further level of inspection for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall. For more details, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map out, monitor, optimize and debug their networking hardware such as routers, firewalls, and load balancers plus servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, copies and manages the configuration of virtually all devices connected to your network, monitors performance, and generates notices when issues are discovered. By automating tedious network management activities, WAN Watch can knock hours off common chores such as making network diagrams, expanding your network, finding appliances that need critical updates, or isolating performance bottlenecks. Find out more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running at peak levels by checking the health of critical assets that power your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT personnel and your assigned Progent engineering consultant so that all looming issues can be resolved before they have a chance to impact your network Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host configured and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the apps. Because the environment is virtualized, it can be ported immediately to a different hardware solution without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and protect data about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as half of time wasted trying to find critical information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether youíre planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need as soon as you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size organizations to get an objective assessment of the health of their network. Based on a selection of the leading remote monitoring and management platforms in the industry, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits help you see how closely the configuration of your core network assets adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI such as a more manageable Active Directory environment. Both also come with a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include lower-cost management, improved compliance with government and industry security regulations, higher utilization of IT resources, quicker troubleshooting, more dependable backup and recovery, and increased uptime. See more information about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service built around a phone interview with a Progent information assurance expert. The fact-finding interview is designed to assess your organization's preparedness to block or recover rapidly following an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to collect information about your existing AV defense and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow best practices to create a cost-effective AV and backup system that meets your business needs. For details, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Support Programs Available from Progent
Progent offers the services of world-class remote consulting experts for contract IT programs. Billing charges for longer-term development or consulting projects are set according to the level of expertise of the engineers required. Progent's experience with these important areas of information technology enables customers to execute critical projects within budget and on schedule. Progent's special remote engineering solutions include:

  • Call Center Support
    Progent's Help Desk service offerings for companies with networks based on Microsoft, Cisco, macOS and OS X, UNIX, or Linux technology include full-service Call Center services, shared Helpdesk services, and Help Desk operations consulting. Progent's Standard Help Desk Services offer smaller organizations an end-to-end service desk solution that handles all facets of remote desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Progent offers call desk services at a significant discount from Progent's normal Level 1 desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to resolve the most issues.

    Progentís Co-managed Help Desk services allow your IT organization to share the load for Help Desk services transparently between your IT staff and Progent's large roster of seasoned technical support engineers and subject matter experts. Progentís shared Help Desk service is an advanced support solution built around the leading PSA platform for managing service requests, ticketing, responsibility, status tracking, and metrics.

    Progent's Help Desk Call Center team of experienced information technology experts offers your clients in Madison Wisconsin instant assistance from a dependable technical support resource with extensive background offering phone consulting and online troubleshooting for networks powered by Microsoft, Cisco, macOS and OS X, or UNIX/Linux products. Progent's charter is to earn the Help Desk perception as a significant enabler of business success, and Progent's aim is to resolve and not merely report network issues.

  • Applications Services: Education, Custom Development, and Problem Solving
    Progent's Applications Experts staff can supply online professional engineering support and education in special application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also offers expertise, programming, and education for familiar Microsoft applications such as Microsoft CRM, Project, Microsoft Office 365 Word, and Office 365 Excel. To learn more information on Progent's consulting, custom development, and training services, go to Progent's Applications Experts Services.

  • Unified and Streamlined Management of Hybrid Cloud Networks
    System Center 2016 unifies and automates the administration of hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10; cohesive integration of multi-OS environments that include various Linux distributions, Hyper-V and VMware; and better public and private cloud support such as closer integration with Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consultants offer world-class online and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and configure a new implementation of System Center 2016, extend or optimize an existing one, migrate smoothly from an earlier release of System Center, or troubleshoot your System Center solution.

  • Remote IT Infrastructure Monitoring Services
    Progent offers organizations in Madison Wisconsin remote IT infrastructure monitoring and reporting by providing System Center Operations Manager (SCOM 2016) consulting services and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can configure SCOM to suit your business so your network maintenance is proactive and automated. By exposing looming issues before they evolve into downtime, remote monitoring can avoid inconvenient and costly information system failures. Progent can also provide help with server and infrastructure monitoring utilities like Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft Windows systems, or environments that support multiple operating systems.
How Your Madison Business Can Contact Progent's Remote Technical Support Experts
To get in touch with Progent about emergency phone-based expertise with Microsoft, Apple macOS and OS X, or Linux/UNIX networks, visit Progent's Emergency Phone-Based Help, telephone 1-800-993-9400, or see Contact Progent. For offices and new businesses in Madison Wisconsin, Progent's phone-based computer support engineers are ready to deliver expert and economical IT help the instant your business requires it. More than a decade of delivering remote repair services has led to Microsoft Partner certification for Progent's team of engineers and has enabled Progent to develop world-class troubleshooting capability and to refine online connectivity technology to solve computer problems quickly while avoiding the expense and lost productivity that comes with on-site service visits.

Even if your Madison organization deals with a regular independent support technician or employs a full time IT staff that know how to handle day-to-day network issues, Progentís Microsoft and Cisco certified consultants can provide an easy and seamless remote expansion of your on-site resources in cases when your usual IT support personnel either don't have the time or the expertise to resolve unexpected system emergencies or particularly challenging integration projects.

Details of Progent's Online Computer Support for Madison Wisconsin
Progent's online support, remote troubleshooting, network security expertise, and network administration services offer companies in Madison Wisconsin the greatest leverage for your IT budget. Whether you require occasional phone support and Internet-based network repair or full-time Help Desk support and system administration, Progent's professionals can deliver your office enterprise-level network support while permitting you to avoid the expense and administration overhead of carrying a full-service in-house IT staff. Key features of Progent's National Remote Support services include:

How Is Progent Unique from Other Service Firms?
Progent is a Microsoft Certified Partner support company and Progent's head count, range of technical experience, refined support software, and familiarity with corporate IT allow offices to avoid the pitfalls of exclusive reliance on smaller service firms, independent freelance consultants, or limited in-house resources.

Progent adds value by providing:

  • Proven Methodology
    Progentís staff of Microsoft and Cisco Certified consultants average longer than ten years of real-world industry experience, at the front lines of IT service, performing a broad variety of technical tasks for an extensive mix of clients. Each Progent support professional shares a refined set of personal best practices which are combined into shared best practices training that Progent instills in its support team. This means that you get not just expert IT capability, but also a consultant with field-tested approaches for using computer knowledge to fix real-world network problems quickly.

  • Value Pricing
    Progent's pricing model is to bill for phone support and on-premises visits per minute. Consequently, you are invoiced only for delivered support. Progent does not demand a higher rate for off-hours or priority support, and within California or in areas where Progent provides in-person service, Progent does not charge for travel time except for emergency calls where on-site work is less than 4 hours. Also, Progent applies no startup fee and requires no monthly commitment for support services provided during normal working hours. Many service organizations demand large minimum payments or charge for every fifteen minutes or longer. Progent's fine granularity avoids big bills for quick fixes so you won't be forced to allow less critical problems to stay unaddressed.

  • Full Records of Delivered Services
    Progent has developed a comprehensive support reporting system that stores and formats detailed documentation for all billed services. Unlike many freelance consultants or local service firms who provide minimal documentation or details of services done, each service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the service documentation sent by every staff member to every customer. The practice of documenting and archiving service activity allows more effective support and avoids a variety of typical misfortunes such as when a support client is virtually held captive to a consultant who wonít let go of the keys to the kingdom.

  • 24x7 Server Monitoring with Microsoft System Center Operations Manager
    Progent is one of the few support firms to provide round-the-clock remote tracking services based on MS System Center Operations Manager. Microsoft Operations Manager causes your network support to be anticipatory instead of reactive. By anticipating potential problems before they result in lost productivity, system monitoring can keep your IT network from painful and expensive availability losses.
How Does Our Company Begin Getting Online Network Support from Progent?
To initiate Progent's Nationwide Remote Support offerings or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for IT support, visit Immediate Technical Support.



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    With virtual server technology, businesses can operate multiple virtual machines on a single physical server. Virtual server technology enables companies to gain all the advantages of server segmentation, while avoiding the costs that goes with buying additional server hardware. Virtual servers are the critical technology behind private clouds, which offer important benefits such as lowering the costs of hardware, facilities, and management while improving information protection, network availability, and disaster recovery. Other key server management technologies include network monitoring software, Windows Server Update Services, and remote system management hardware. Progent's professional server management consultants can help you in all aspects of server consolidation and management to enable your company to contain costs and save time.

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    Progent offers expert online support services to help organizations integrate their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to plan and administer cost-effective environments that support Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid topologies that combine on-premises IT assets along with cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a variety of cloud integration services such as Azure hybrid cloud design and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 15 years of experience providing high-level consulting services online, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and affordably.

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    Progent's Microsoft-certified professionals have 20 years of experience designing, installing, and maintaining email systems for companies in the and across the U.S. Progent offers economical Microsoft Exchange Servers consulting support to make sure that your email system features compliance, high uptime, easy connectivity for remote and mobile users, efficient management tools, and productive integration with telephony. Progent offers consulting and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Exchange 2010, Microsoft Exchange 2007 Server, Microsoft Exchange 2003, and MS Exchange 2K. Progent can also assist small or medium businesses to migrate to Microsoft Exchange 2016 Server or Microsoft Exchange 2013 Server.

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    Progent's service specialists in Apple OS X and Microsoft Windows technology can help you combine Apple Macintosh and Windows systems into seamless environments with full sharing and collaboration support. Allowing productive co-existence among a mix of servers and desktops powered by Mac OS and Windows calls for extensive knowledge of and experience with Apple Macintosh and Windows products. Progent's experience in Microsoft and Apple consulting makes it possible to provide world class support to companies that depend on these platforms to keep their strategic advantage. Progent can also help your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.

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    Progent can provide the support of a certified VMware VCDX expert to help you plan, deploy, administer and repair VMware vSphere and vCloud-based virtualization solution for on-premises datacenters, private and public clouds, or hybrid cloud systems. Progent can provide advanced knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent has in-depth experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for administering private and hybrid cloud solutions that deliver maximum availability, data security, and disaster recovery.

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    Progentís certified Cisco IT security consultants offer high-level PIX and ASA Firewall consulting services including infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack protection, and secure access services. Ranging from compact, easy-to-install desktop devices for small and home businesses to modular gigabit products, Cisco PIX Firewall and ASA Firewalls offer a high level of protection, high throughput, and excellent availability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform, minimizing common OS-specific security gaps.

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    Configuration Manager 2016 automates software provisioning across multiple sites, streamlines security and compliance settings management, keeps track of network resources, guards against company data leakage, performs health reporting, enables safe self service, and delivers a common point of control for managing mixed-operating system networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud specialists can assist businesses of any size with any aspect of designing, installing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.

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    Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 AP consultants offer economical remote and on-premises support for Catalyst Wi-Fi 6 wireless access points (WAPs).

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    Progent can provide affordable online access to an Oracle MySQL RDBMS DBA or application developer and can assist organizations of all sizes to configure and support MySQL within a dependable network infrastructure that provides high levels of speed, scalability, and security. Progent also has proven skill helping businesses migrate databases from Oracle to MySQL.

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    For large organizations, Progent can supplement in-house network support staffs by providing world-class experience in supporting critical Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the national or worldwide businesses with branch offices, Progent can perform as a transparent nearby supplement of corporate IT management. Progentís enterprise support services include company-wide security, remote branch office support, system design, Sarbanes Oxley compliance, project management, and world-class support for multi-site network environments based on Enterprise Windows 2000. Progent can provide on-site consultants and specialists to assist with a campus move or branch move, or a system architect to assist with setting up or using an Internet Data Center or Hosting Facility.

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    Microsoft Windows Server Essentials is a value-priced, entry-level operating system that allows small businesses to transition from the older stand-alone in-house datacenter to the new hybrid computing paradigm that combines local and virtualized cloud-hosted software and infrastructure. Progent's consultants offer cost-effective online consulting and technical support services for Microsoft Windows Server Essentials. Progent can assist you to assess the potential business benefits of moving to Windows Server Essentials and adopting a hybrid on-premises/cloud design for your computing ecosystem. Progent can provide full-service project management to help you plan and execute a smooth move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud platforms and services. Progent also offers as-needed consulting, troubleshooting, and customized training.

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    Progent is committed to information transfer from Progent's consultants to customers. By teaching customers to resolve problems that are within their scope, Progent can focus on providing high-value skills where Progent faces little competition. Medium-size companies who utilize trusted independent consultants or who maintain in-house support personnel benefit when Progent passes on knowledge about new technology and tested methodologies to make their networks more reliable, secure, and productive.

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    Cisco has developed a full product line of routers that includes appliances designed to provide the protection, bandwidth, and reliability required by customers ranging from branch offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and backup power for improved reliability and system uptime. Progent can show you how to select and integrate Cisco routers to establish a solid foundation for your network and to make it easy to grow as you support new users, start new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS platform, including the Cisco 800 family of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Routers.

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