Fast Online Technical Support for Madison Wisconsin Computer Systems
Fast Online Technical Support for Madison SystemsFor businesses in Madison Wisconsin, Progent offers remote technical support for networks based on any combination of Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier engineers have delivered remote support to companies in every state in the U.S. (Check out testimonials from Progent's clients.) Progent also can furnish the expertise of Cisco CCIE engineers to handle challenging infrastructure problems, as well as the assistance of CISA and CISSP-qualified cybersecurity experts to handle advanced security design and troubleshooting issues.

Progent's online technical support experts provide exceptional value due to the fact that they possess the real-world background and have access to the advanced technology needed to resolve the majority of network problems rapidly. Efficient support reduces immediate costs since service calls use up minimal chargeable consulting minutes. Online help also eliminates the cost of dispatching an engineer to your location. Your company benefits additionally with indirect expenses by minimizing or eliminating network downtime and associated losses stemming from business disruption, disgruntled customers and vendors, idle employees, and de-focused executives. Progent's advanced online technical support expertise is especially helpful for businesses that are dependent on public clouds for vital network infrastructure or applications such as Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud, or where on-premises tech support may not be useful.

Progent's billing model for remote help is structured to leverage your network support dollar. Progent charges per minute for phone assistance, so you are invoiced only for the support that you receive. Unlike many remote support firms, Progent asks for no startup fee or minimum fees. Progent's per-minute billing unit and simple model for billing do away with scenarios where speedy. minor repairs somehow turn into major invoices. Progent's penchant for solving problems efficiently means your business saves money.

Progent's Remote Consulting and Technical Support Expertise
Through years of experience, Progent has refined a set of optimized technologies and proven processes which ensure the maximum level of efficiency for remote technical support and troubleshooting for IT networks of any size. Progent offers protected VPN support for gateways from multiple popular vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN technology enables the staff of Progent's remote service group to link to your computer system remotely without compromising corporate security.

Progent's advanced technical support reporting system maintains extensive records describing the service that Progent's clients have received. Progent's authorized engineers have access to the history of assistance rendered to each customer by any consultant. This database of issues and responses is organized as an easily retrievable internal database that enables Progent's remote support experts to share their knowledge company-wide to ensure that the quality of Progent's support services improves over time. Progent's extensive list of accreditations and working relationships with key industry leaders such as Cisco and Microsoft make available other extensive technical support knowledge bases and allow fast response from vendors' internal product engineers with the result that Progent's online service experts are able to come up with the best solutions in the least time.

Online support offered by Progent to clients in Madison Wisconsin include:

ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent provides a family of budget-friendly, flat-rate services intended to enable small and mid-size businesses to utilize the same advanced IT solutions used by some of the industry's leading enterprises. Progent's ProSight line of IT management outsourcing services addresses all key facets of information technology such as email content filtering, security and compliance, cloud-based backup and disaster recovery, infrastructure monitoring and management, VM hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior analysis technology to defend endpoints as well as physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily get by traditional signature-based AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and offers a single platform to manage the complete threat lifecycle including blocking, infiltration detection, mitigation, remediation, and forensics. Key features include single-click rollback using Windows VSS and automatic system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer security for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device management, and web filtering via leading-edge technologies packaged within one agent managed from a unified console. Progent's data protection and virtualization experts can assist you to design and implement a ProSight ESP environment that meets your organization's unique requirements and that helps you achieve and demonstrate compliance with government and industry data protection standards. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require immediate attention. Progent's consultants can also assist your company to set up and test a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of critical data, applications and virtual machines that have become lost or damaged as a result of component failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can provide world-class expertise to configure ProSight DPS to to comply with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical data. Learn more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading data security companies to deliver web-based control and comprehensive protection for all your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your exposure to external attacks and conserves system bandwidth and storage space. Email Guard's on-premises security gateway device provides a further level of analysis for inbound email. For outgoing email, the local gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email traffic that stays within your security perimeter. For more details, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller businesses to diagram, monitor, reconfigure and debug their connectivity appliances like routers and switches, firewalls, and access points as well as servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network diagrams are kept updated, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when issues are discovered. By automating complex management processes, WAN Watch can cut hours off common chores such as making network diagrams, reconfiguring your network, locating devices that need important software patches, or resolving performance issues. Learn more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system running efficiently by tracking the health of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your designated IT staff and your Progent consultant so that any potential problems can be resolved before they can disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's network support professionals. With the ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the apps. Since the environment is virtualized, it can be ported easily to a different hardware solution without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect data related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your network documentation, you can eliminate as much as half of time wasted trying to find vital information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size organizations to get an unbiased assessment of the health of their information system. Based on a selection of the leading remote monitoring and management platforms in the industry, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits show you how closely the configuration of your core infrastructure assets conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits like a more manageable Active Directory system. Both also include one year of cutting-edge remote network monitoring and management. Benefits can include easier management, better compliance with data security requirements, more efficient utilization of network assets, faster troubleshooting, more reliable backup and restore, and less downtime. Learn more about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief interview with a Progent backup/recovery expert. The interview is designed to help assess your company's ability to block or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to gather information concerning your current security profile and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to deploy an efficient AV and backup/recovery system that meets your business needs. For details, see Progent's ProSight Ransomware Preparedness Report.

Special Consulting Programs Available from Progent
Progent offers the services of seasoned remote consulting experts for contract information technology projects. Billing charges for longer-term development or consulting projects are set based on the level of expertise of the engineers involved. Progent's experience with these special fields of information technology allows clients to execute major initiatives economically and on schedule. Progent's special online consulting services include:

  • Help Desk Expertise
    Progent's Help Desk Call Center support alternatives for organizations with networks based on Windows, Cisco, macOS and OS X, UNIX, or Linux platforms include full-service Call Center services, shared Help Desk support services, and Help Desk consulting. Progent's Standard Help Desk Services offer smaller organizations an end-to-end service desk solution that handles all facets of online Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Progent offers call desk services at a significant discount from Progent's regular Level 1 desktop support rates, and Progent offers the additional option of rapid as-needed escalation to subject matter experts to handle the most issues.

    Progentís shared Help Desk services make it possible for your business to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of veteran technical support technicians and subject matter experts. Progentís Help Desk sharing service is an advanced support solution built around the leading professional services automation tool for handling service requests, ticket lifecycle, ownership, status tracking, and reporting.

    Progent's Help Desk team of seasoned network experts provides your computer users in Madison Wisconsin fast access to a reliable network service resource with extensive background delivering telephone-based support and remote repair service for networks powered by Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's mission is to earn the Help Desk Call Center recognition as a major enabler of company efficiency, and Progent's target is to resolve rather than just track technical issues.

  • Business Applications Support: Training, Programming, and Problem Solving
    Progent's Applications Consulting Team provides online professional engineering support and education in specific business application fields such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom programming, and training for Microsoft applications such as Microsoft CRM, MS Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. For more information about Progent's expertise, custom programming, and education services, go to Progent's Business Application Experts Services.

  • Unified and Automated Administration of Hybrid Cloud Environments
    Microsoft System Center 2016 unifies and automates the administration of hybrid cloud networks through comprehensive integration with Windows Server 2016 servers, Windows 10; cohesive management of multi-OS networks that incorporate various Linux distributions, Hyper-V and VMware; and expanded cloud support such as closer integration with Intune for iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer advanced remote and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and install a new implementation of Microsoft System Center 2016, extend or tune an existing one, migrate smoothly from an earlier version of System Center, or debug your System Center solution.

  • Online IT Infrastructure Monitoring Services
    Progent can deliver businesses in Madison Wisconsin remote IT infrastructure monitoring by providing System Center Operations Manager (SCOM) consulting services and System Center 2012 Operations Manager support. Progent can customize Operations Manager to suit your environment so that your IT maintenance is proactive rather than reactive. By detecting potential trouble spots before they expand into full-scale emergencies, proactive monitoring can avoid stressful and costly service crises. Progent can also assist with system monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft Windows systems, or environments that support multiple operating systems.
How Your Madison Business Can Contact Progent's Online Support Experts
To get in touch with Progent about urgent phone-based support with Windows, Apple macOS and OS X, or Linux/UNIX networks, visit Progent's Urgent Remote Support, telephone 1-800-993-9400, or visit Contact Progent. For businesses and new ventures in Madison Wisconsin, Progent's phone-based network support specialists are ready to deliver expert and economical IT support the instant your business has to have it. More than a decade of providing remote technical assistance has led to Microsoft Partner certification for Progent's consultants and has helped Progent to develop high-end troubleshooting skills and to fine tune remote connectivity technology to solve IT problems rapidly while eliminating the cost and lost productivity associated with on-site support visits.

Even if your Madison business has a local freelance support technician or maintains an in-house IT staff that know how to handle ordinary network problems, Progentís Microsoft certified engineers can provide an easy and transparent virtual extension of your on-site resources in cases when your usual IT support personnel either don't have the bandwidth or the expertise to handle sudden system crises or particularly tough integration problems.

Benefits of Progent's Network Help for Companies in Madison Wisconsin
Progent's remote IT consulting services allow your Madison business to have the benefits of immediate, enterprise-level IT support without the cost of managing a full-time IT staff. Your information system will acquire greater business value by becoming increasingly available, productive, and secure. Advantages to your company include:

  • Seamless remote expansion of your local IT resources
    With most businesses in Madison Wisconsin, local computer service resources, whether consisting of outside consultants or an internal maintenance staff, can resolve typical network problems. However, major troubles may spring up when your regular support personnel are too busy or absent, and some problems may be associated with technology that is unfamiliar to your usual service people. In these situations, Progent's on-call service professionals give you a convenient, fast, and affordable solution to augment your local help and to convey useful information to improve your capability to resolve downstream problems in-house.

  • Less Reliance on Individual Consultants
    For network support, smaller organizations commonly depend on individual freelance service providers. Although freelance consultants carry less overhead than big support companies and can often charge marginally less, they are sometimes overbooked, making it difficult to respond quickly to crisis situations. If a freelance consultant is occupied with another customer, ill, on vacation, or in training, the lack of fallback help may require your business to go without assistance during an emergency. As your business expands, network unavailability and problems with vital applications are more expensive. The budget you thought you were saving on a freelancer can be eaten up fast by lost productivity. Progent provides an on-call source of reserve support experts to make sure your IT system is always available.

  • Build a Scalable Basis for Smooth Expansion
    Organizations often start with an IT architecture implemented on a modest budget. Without a proper framework, slap-dash fixes can get thrown on top of an unstable foundation. As a network grows, stability and scalability problems can impede the productivity of the business. These badly designed systems require proper assessment, smart strategic planning, and broad-based IT knowledge to upgrade to a network infrastructure able to offer the solid foundation to meet critical business demands and ease downstream expansion.

  • Interact with Solution Providers Instead of Product Resellers
    Smaller companies require advice and technical education to negotiate an increasingly complex array of product options capable of accelerating business success and enhancing efficiency. They hardly need a network engineer who is attempting to sell a certain vendor's technology. Network consulting and product sales can lead to a situation where the proposed solution is designed around a predetermined technology rather than the genuine needs of a business. Progent avoids these dilemmas by selling just services instead of products. This enables Progent to match technical consulting with the real needs of clients.

What Makes Progent Unique from Other Support Firms?
Progent is a Microsoft Certified Partner support firm and Progent's head count, depth of technical experience, fine tuned remote support tools, and understanding of corporate IT allow businesses to escape the limitations of exclusive reliance on smaller service organizations, individual freelance consultants, or over-stretched in-house resources.

Progent adds value by providing:

  • Proven Methodology
    Progentís staff of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on industry background, at the front lines of network service, executing a wide variety of IT projects for an extensive array of businesses. Each Progent support professional shares a proven collection of personal best practices which are combined into company-wide leading practices training that Progent teaches its consulting team. This means that you get not just expert technical help, but also a support engineer with field-tested approaches for using technical knowledge to repair real-world IT problems quickly.

  • Value Pricing
    Progent's pricing model is to bill for remote support and in-person help by the minute. Consequently, you are charged exclusively for received services. Progent does not impose a more expensive rate for after-hours or urgent service, and within California or in areas where Progent provides on-premises support, Progent does not bill for travel except for urgent calls where on-site time is less than 4 hours. Also, Progent applies no minimum fee and asks no retainer for support services delivered during normal business hours. Many service organizations demand large minimum fees or charge for each fifteen minutes or longer. Progent's fine granularity avoids big bills for quick fixes so you will not be tempted to permit less critical problems to fester.

  • Complete Records of IT Services
    Progent has developed a sophisticated support reporting system that records and formats complete documentation for all billed services. Unlike some freelance consultants or small service firms who provide scant documentation or details of services done, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has use of the service reports sent by every consultant to every client. The discipline of documenting and organizing support records allows more efficient support and avoids a variety of typical problems such as when a service customer is effectively held hostage to a consultant who refuses to let go of vital service information.

  • Remote Network Monitoring with MS Operations Manager
    Progent is one of the few support firms to offer round-the-clock system tracking services based on MS System Center Operations Manager. MS Operations Manager causes your computer maintenance to be anticipatory instead of reactive. By anticipating possible problems before they result in lost productivity, system monitoring can keep your IT network from painful and expensive availability losses.
How Does My Business Begin Receiving Online Network Help from Progent?
To initiate Progent's Nationwide Remote Support offerings or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT help, visit Immediate Network Support.

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    Progent offers national remote technical support and consulting services for businesses who run macOS and OS X environments or whose IT systems include a combination of Mac and Microsoft Windows technology. Progent's engineers offer Mac clients a range of IT services including desktop support, migration to the latest version of macOS from legacy versions of Apple macOS or OS X, plus expertise with Mac applications. Progent can also assist your business with iPhone and iPad integration and management, or moving to iCloud. Remote network consulting provides maximum leverage for your information technology dollar by preserving client efficiency and limiting the time charged for network analysis and repair. Advanced online access tools and skilled service specialists and engineers combine to enable Progent to handle the majority of IT problems without wasting time and expense by going to your location. In the vast majority of situations your network issues can be dealt with by telephone or through a mix of telephone help and online network analysis. Progent can make available Cisco CCIE infrastructure experts and CISA and CISM premier security specialists to assist with the most challenging network problems.

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    Progent's Cisco CCIE-certified Wi-Fi network experts offer remote or on-premises integration and troubleshooting services to help your organization to plan, configure, update, tune, administer and troubleshoot Aironet Wi-Fi access point environments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also help you to combine your Wi-Fi environment with your wired network infrastructure and cloud-based resources to create a seamless enterprise-wide connectivity foundation that is simple to manage and scale. Progent also can provide affordable wireless site surveys to assist you to determine the most efficient selection, location and setup of Aironet Wi-Fi access points to accommodate your specific workplace layout, building structure, and expected workloads.

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    Progent offers nationwide remote technical support and troubleshooting services for companies that operate Apple Mac environments or whose IT systems include a mix of macOS and Mac OS X with Microsoft technology. Progent's consultants can provide Mac clients a range of services including desktop support, migration to the most recent edition of OS X from legacy versions of Mac, plus expertise with Mac applications. Progent can also help you with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Remote IT help offers optimum return for your information technology budget by protecting client efficiency and limiting the hours billed for network analysis and repair. Advanced remote access technology and experienced technicians and engineers combine to enable Progent to solve most IT problems without wasting time and money by going to your site. In the vast majority of cases your IT problems can be dealt with over the phone or through a combination of telephone support and online connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISM premier security specialists to assist with the most difficult system issues.

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    Progent can provide affordable remote support from IT engineers with expertise in a broad range of products and technologies that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX servers and workstations as well as notebooks and handhelds. Progent offers expertise for all major backup products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, Mozy, Retrospect, Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can help you to deploy, upgrade, or maintain backup/restore solutions for a range of architectures such as on-premises, edge to datacenter, cloud-based, or a mix.

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    Progent can help your company to plan and execute an efficient transition from a Solaris-based IT environment to a network powered by Microsoft Windows and suited for supporting Microsoft's familiar office productivity suites, commercial applications, and developer tools. Progent's Solaris, Windows and Cisco consultants and software development experts can show you how to guard your information and reduce productivity discontinuity by designing an effective transition plan that preserves your existing assets in Solaris software and technology. UNIX-to-Windows migration consulting services offered by Progent include analysis of existing infrastructure, transition planning and testing, Microsoft Exchange migration expertise, data and application software transition, and processor and storage migration and consolidation.

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    Before Progentís MOM-based solution, network problems were approached reactively, after workers were impacted by them. With the help of proactive, computer generated warnings and trend analyses created by Microsoft Operations Manager, Progent is now able to anticipate network troubles before they grow to be serious enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can resolve looming problems before clients know that the problems are there. Progent has expertise with MOM 2005 and Microsoft Operations Manager 2000 to deliver small business IT systems enterprise-class availability, safety and performance.

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    Progentís Microsoft certified consultants can provide small and mid-sized companies advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that opens the door to the speedy creation of advanced business programs that can give your company a competitive advantage. SQL Server provides core support for XML and can query over the Internet and beyond the corporate firewall. In addition to offering expertise, support and problem solving services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your IT system. Progent can also help you upgrade from older editions of SQL Server to SQL Server 2005.

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    Progent's certified wireless experts can assist organizations of all sizes to design, implement, manage and troubleshoot Cisco Aironet Wi-Fi access point solutions to provide the performance, coverage, density, expandability, security compliance and ease of management required for transparent access between Wi-Fi and wired networks. Progent offers efficient remote and onsite support for both end-of-life and current 802.11ac Aironet wireless access points and Progent can help you plan and maintain wireless solutions that include indoor and outdoor Aironet Wi-Fi APs.

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    Progentís expert programmers, relational database designers, and project managers can help enterprise clients to complete development programs for Windows, Linux, or Web applications. Progent's co-sourcing services include access to seasoned project managers for high-level planning and project co-ordination or Progent can help clients plug expertise gaps by offering database designers and software programmers skilled in developing RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist businesses to integrate SharePoint with additional applications like Microsoft SQL and Office Excel to build data-intensive intranets and portal sites. Progent also can provide experience with web development tools and can help businesses to build, expand, repair, or migrate web-based applications to take advantage of the most current web technology.

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