For office computer networks located throughout the state ofMaine, Progent's Microsoft and Cisco qualified technical experts can provide remote phone assistance and remote troubleshooting to repair your computer system troubles quickly and affordably. Progent has acquired world-class expertise, software tools, and support knowledge bases to diagnose and resolve computer network problems while avoiding the high cost and time delays normally associated with onsite technical service visits.
If yourMainecompany is situated outside of the larger metro areas such asPortland, Lewiston, or Bangor, your local network support options may be limited in technical expertise, or not available during a crisis. This results in a network that is unusable or causing wasted time due to technical problems going unresolved for too long. Progentís group of field proven network professionals average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a extensive variety of technical tasks for a broad range of customers. This means you get not only the technical skills needed for the task, but a consultant with proven methods for applying those skills to deliver cost effective network solutions.
SonicWall Firewall Consultants
Progent's SonicWall firewall experts can help you integrate, maintain, and update SonicWall firewall/VPN devices including the current SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified cybersecurity experts can help you incorporate SonicWall firewalls into a complete security plan and design protection into your business practices. To learn more, refer to SonicWall-certified firewall consulting services.
ProSight IT Asset Management for Organizing Network Infrastructure Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard information related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can save up to 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether youíre planning improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Learn more about Progent's ProSight portfolio of managed services for small businesses.
Planning and Deployment Support for Cisco's Meraki Indoor and Outdoor Wireless APs
Progent's Cisco Meraki Wi-Fi AP consultants offer remote and on-premises support to assist organizations of any size to design, install, manage, expand or debug Wi-Fi systems that utilize Cisco Meraki cloud-managed wireless access points. Progent can help you to configure and manage Meraki-based Wi-Fi infrastructure for sites that can range from a telecommuter's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products such as switches, ASR routers and firewalls to build a seamless ecosystem that provides the same access, responsiveness, security compliance, ease of management and availability for wired and wireless clients regardless of their location or device. (Check out Meraki switches consulting services.)
In-depth Experience with Microsoft's Popular Server Software
Progent's group of computer network consulting experts can help large organizations to architect, install, and support major rollouts of key Microsoft technology by offering support like Microsoft Active Directory configuration, MS Exchange Server 2016 migration, Exchange 2013 consulting, Exchange Server 2010 maintenance, Microsoft SharePoint Server 2013 configuration, Skype for Business planning and deployment consulting and Lync Server 2013 integration, plus SQL Server 2016 upgrades and Microsoft SQL Server 2014 database administration. Progent has helped some of the world's biggest organizations to integrate technology based on Microsoft servers and offers branch office consulting services for enterprises with branch offices in the or major cities across the United States.
The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service based on a phone discussion with a Progent backup/recovery expert. The interview is designed to assess your company's preparedness either to stop or recover quickly after a ransomware attack. Progent will work with you personally to gather information about your current antivirus tools and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow best practices to build a cost-effective AV and backup environment that meets your company's needs. For more information, see The ProSight Ransomware Preparedness Report Service.
Microsoft SQL Server 2012 Support Services
Progent offers the expertise of Microsoft-certified SQL Server 2012 consultants as well as seasoned software programmers, DBAs, project managers, Cisco-certified network architects, disaster recovery specialists, and data security professionals to help your business to maintain your Microsoft SQL Server 2012 environment and define an efficient and safe network infrastructure that helps you maximize the business benefit of SQL Server 2012. Progent can also help your company to upgrade to Microsoft SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.
IT Consulting for Local Governments and School Districts
Progent has a long background providing a broad range of online network support and urgent repair services to local governments and schools across the U.S. Progent is among the industryís pioneers in providing advanced remote network consulting and has delivered IT solutions to clients in all 50 states. Progent's online network support for local governments eliminates travel expenses and solves problems faster than on-premises support.
Help Desk Co-management Services
Progentís Help Desk Co-management services make it possible for your IT organization to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progentís Co-managed Help Desk service is a collaborative service desk solution based on the top PSA tool for handling service requests, ticket lifecycle, ownership, status tracking, and metrics. To learn more, visit Progentís Help Desk Co-management services.
Video Conferencing and Telepresence Consulting Support
Progent offers the services of an accredited video conferencing engineer with expertise integrating technology from the major telepresence providers such as Cisco, Polycom, and LifeSize and can help your company to plan, configure, upgrade, or maintain a telepresence solution that preserves your current investment and optimizes the strategic value of your information network. Progent can also provide the expertise of network infrastructure consultants able to help companies of all sizes to create and troubleshoot a communications network that provides the performance, reliability, protection, and scalability required to support your video conferencing/telepresence environment.
Planning and Support Expertise for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified Microsoft SCOM 2012 consulting experts have over a decade of experience planning, deploying, enhancing and fixing SCOM environments and can provide organizations of all sizes advanced remote or onsite consulting services for SCOM 2012. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience needed to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or on-premises technical support to help you to fix serious problems uncovered by Microsoft SCOM 2012. Progent can also provide System Center 2016 Operations Manager expertise to assist your organization to migrate cost-effectively from SCOM 2012 to Operations Manager 2016.
SQL Server 2019 Integration Consulting Expertise
Progent's Microsoft-certified SQL Server 2019 experts can assist your organization to evaluate the advantages for migrating to SQL Server 2019 and can provide fast remote or on-premises access to experts in system design and deployment, application development, database administration, and network security. To find out more, see SQL Server 2019 migration consulting expertise.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology experts offer Windows Server 2016 integration consulting services to help organizations of any size to design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to benefit from the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Talk to a Progent Network Consultant
To learn how you can access a Progent computer support expert for online or on-premises support in #(state), call 1-800-993-9400 or visit Remote Computer Support.