For small office networks located throughout the state of Maine, Progent's Microsoft and Cisco certified engineers can provide phone support and remote troubleshooting to repair your network systems problems fast and affordably. Progent has developed enterprise-level expertise, sophisticated tools, and support knowledge bases to diagnose and fix computer network problems without the cost and delays normally associated with on-site service calls.

If your Maine small business is located beyond the larger urban areas such as Portland, Lewiston, or Bangor, your nearby computer support options may be limited in technical capability, or unavailable during a crisis. This can result in a computer network that is unstable or causing productivity loss due to technical problems persisting for too long. Progentís staff of network professionals average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a wide range of technical tasks for a diverse range of customers. This means you obtain not only the technical skills needed for the job, but a professional with proven methods for applying those skills to deliver excellent network solutions.

ERP Consulting and Development Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that incorporates over a quarter century of experience helping manufacturing and service companies to simplify complicated supply chains and improve the efficiency of critical processes in order to bring products to market fast and meet customer schedules consistently. Progent can provide the expertise of an ERP consultant with more than two decades of background working with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite consulting that spans from occasional guidance to comprehensive solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Excel and SQL integration, training, and DBA services. To find out more, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Google Android Phone Integration and Management
Progent's Android smartphone and tablet integration consulting services have extensive background providing online and onsite assistance for organizations of all sizes who need to integrate Android phones and tablets into their information networks so that users can work together while on the go. Progent offers the range of skills to solve network issues that span numerous vendors and that entail a mix of older and current technology. Progent provides budget-friendly online consulting to assist you with any facet of designing, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed support to assist you to resolve particularly challenging IT issues, or Progent can provide outsourced or co-sourced project management services to help you finish strategic network initiatives on time and within budget. Progent can help with on-premises, cloud-centric, or hybrid networks and can provide expertise with all major operating systems, apps, management utilities and network infrastructure. Progent also can provide customized group or individual training to help you manage and operate Android phones and tablets securely and productively.

CISA-certified Cybersecurity Audit Consultants
The CISA accreditation is a globally recognized qualification that represents mastery in information system security audit and control. Certified by ANSI, the CISA credential requires that candidates undergo a comprehensive examination given by the ISACA professional group. Progent can provide the services of a CISA-Certified network security audit consultant able to assist companies in the areas of information systems audit process, IT governance, systems and infrastructure lifecycle, information technology support, protection of data assets, and disaster recovery preparedness.

Microsoft SQL Server 2012 Support Services
Progent can provide the support of certified SQL Server 2012 engineers and experienced software developers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery/business continuity specialists, and data security professionals to assist your business to maintain your Microsoft SQL Server 2012 environment and configure an efficient and secure IT infrastructure that lets you realize the full business benefit of SQL Server 2012. Progent can also assist you to upgrade to Microsoft SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified VoIP specialists can provide Cisco UC540 consulting support to assist you to maintain your legacy UC500 VoIP gateway or design and carry out a smooth upgrade to a modern VoIP system.

High-level Project Management Experts
For enterprise project management assistance, Progent offers access to senior information technology experts with years of background as IT project managers for application development, business technology deployment, and business process engineering working with organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer advanced management expertise to assist enterprise clients to adhere to best practices to make sure strategic projects are successfully completed on time and within budget.

BI Reporting Consulting
Progentís BI reporting experts can provide online and on premises consulting to help your organization with any aspect of business intelligence reporting from debugging or enhancing reports to planning and deploying a comprehensive BI environment. Progent's BI consultants can assist you to maintain your existing BI system, help you to migrate databases and applications from an outdated reporting product to a modern solution, and deliver custom remote training to meet your individual requirements. Progentís business reporting professionals can provide expertise in all popular business intelligence reporting platforms including the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Designer.

Part-time Chief Information Officer Services
Progent can supply businesses with an IT management expert who can act as a temporary or part-time CIO. This veteran technology executive can provide long-term direction to help your company to integrate appropriate IT products to enhance business processes so they match better with your business objectives. Your business can create and install a well conceived information technology plan without absorbing the expense of a full-time Chief Information Officer. Critical services Progent's temporary Chief Information Officer can perform include growth strategies, establishing technology budgets, creating models for Return on Investment, analyzing business processes, negotiating contracts with vendors, defining security policies, business impact analysis, streamlining data center management, patch tracking, IT asset documentation management, and business continuity planning.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX expert to help you design, configure, administer and repair VMware vSphere-based virtualization solution for on-premises datacenters, private and public clouds, or hybrid cloud systems. Progent's VMware vSphere consulting team can provide advanced knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has extensive experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for managing private and public cloud and hybrid cloud solutions that provide high uptime, fault tolerance, and disaster recovery.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and test a consistent process for restoring services rapidly after a breakdown. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for site recovery, upgrades and fixes and can generate reports to confirm complete service restoration, validate SLAs and prove DR compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to help you to plan, configure, test and maintain a DR system based on VMware SRM.

Barracuda Backup On-premises and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup/restore service for small and medium-size businesses. A Barracuda Backup deployment can incorporate a purpose-built physical storage device manufactured by Barracuda or a software-based appliance with comparable functionality but which utilizes your own storage infrastructure. Barracuda Backup safeguards critical business data generated on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting support services to assist you to plan, configure, operate and repair a BDR system built on Barracuda Backup. For more information, visit Barracuda Backup and disaster recovery consultants.

Active Directory (AD) Planning and Troubleshooting Expertise
Progent's Microsoft-certified Active Directory consultants have deep experience troubleshooting complex Active Directory issues such as directory replication problems, multi-domain partition configurations, lost Active Directory objects, cleanup of beta software configuration objects in production AD environment, and repair of failed setups of AD and AD-dependent software. Progent is also skilled in using ďexpert onlyĒ AD tools like ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest configuration techniques that address important issues including Active Directory naming standards, hierarchical structure, IT administration model, use and structure of group policy objects, as well as security and auditing specifications. Progent can also evaluate the implications of alternate server and service configurations on functionality and performance. Progent can help companies to plan and implement deployments of Active Directory Domain Services by delivering Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud integration.

Complete Documentation of Services Provided
Progent provides full and detailed documentation of all support work to make sure clients donít ever feel ďcaptiveĒ to their support company. Progent sends e-mail accounts of services immediately after completion of each support interaction, and also sends a printed copy along with monthly billings. Complete network support documentation makes it less disruptive for customers to transfer to a different support organization or assume increased service duties internally. Complete support reporting also provides IT managers the visibility required to determine the value of maintenance services and develop better informed IT expense projections.

Talk to a Progent Network Support Expert
To find out how you can contact a Progent network consultant for online or onsite assistance in , phone 1-800-993-9400 or visit Remote Computer Support.