For office networks located throughout the state of Maine, Progent's Microsoft authorized consultants can provide online support and remote troubleshooting to solve your computer network problems fast and cost effectively. Progent has acquired world-class expertise, sophisticated tools, and support knowledge bases to diagnose and resolve network problems while avoiding the high cost and time delays associated with in-person service visits.

If your Maine company is located beyond the larger metropolitan areas such as Portland, Lewiston, or Bangor, your local network support options may be limited in technical expertise, or unavailable during urgent situations. This results in a computer network that is unpredictable or causing efficiency loss due to technical problems going unresolved for too long. Progent’s team of expert network consultants average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a large range of technical tasks for a broad range of clients. This means you get not only the technical know how needed for the job, but a professional with field proven methods for applying that expertise to provide excellent network solutions.

ProSight DPS Managed Backup
Progent's ProSight Data Protection Services automated backup and disaster recovery offers small and mid-sized organizations an affordable end-to-end service for secure backup/disaster recovery. Available at a low monthly price, ProSight DPS automates and monitors your backup activities and allows fast recovery of vital data, apps and VMs that have become unavailable or corrupted due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images/, as well as Hyper-V and VMware virtual machine images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can provide advanced support to set up ProSight DPS to be compliant with government and industry regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical information. Find out about the complete ProSight series of affordable outsourced network management services for small businesses.

CRISC-certified Risk Management Consultants
The CRISC certification program was established by ISACA in 2010 to verify a consultant's skills to plan, deploy, and support information system controls to mitigate network risk. Progent offers the services of a CRISC-certified risk management expert to assist your company to create and execute a risk management plan that follows leading practices promoted by CRISC and crafted to match your organization's risk appetite, business goals, and IT budget.

Microsoft SQL Server 2012 Integration
Progent can provide the expertise of Microsoft-certified SQL Server 2012 consultants and experienced database application developers, database administrators, project management experts, network infrastructure architects, business continuity planning specialists, and certified data security consultants to assist you to manage your Microsoft SQL Server 2012 environment and configure an efficient and safe network infrastructure that helps you realize the full strategic benefit of SQL Server 2012. Progent can also help you to upgrade to SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.

Project Server Setup and Support
Progent's Microsoft Project Server and Project Online consultants offer advanced remote and on-premises support services for Microsoft Project Server as well as for all Microsoft products that work in conjunction with Project Server. Consulting services provided by Progent include Microsoft Project Professional and Project Web App set up, SharePoint 2013 design and deployment, SQL Server 2016 integration, Microsoft SQL Server 2014 support, MS Exchange 2016 planning and deployment, Exchange 2013 consulting, Exchange Server 2010 maintenance,Office Excel and Office 365 Excel application support, and Office PowerPoint and Visio online classes. Progent offers access to Cisco-certified CCIE engineers to help you to enhance your infrastructure to accommodate local, branch, home-based, and mobile workers so they can use Project Server to work together safely and productively. Progent's certified network security experts can assist your IT team to define and enforce security workflows that protect important project information without disrupting the efficient sharing of authorized information.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection specialists can assist you to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content policies for scanning the content of email messages and attachments and preventing the transmission of confidential or inappropriate information or spam-like messages. ProSight Email Guard's email content filtering technology can also help avoid being blacklisted and keep compliant with industry privacy standards and regulatory requirements like HIPAA and Sarbanes-Oxley. Read about Progent's complete ProSight line of affordable managed services for small and medium-size businesses.

NetApp SAN Storage Solutions
Progent can provide enterprise clients online or on-premises NetApp SAN consulting services for NetApp's complete line of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, system management, security and compliance, high availability, and remediation. Progent offers Level 3 support to help you to resolve issues with NetApp SAN environments quickly and affordably based on leading practices.

Network Support for Small Governments
Progent has extensive experience providing a full-spectrum of online network support and emergency repair services to local governments and school districts across the United States. Progent is among the pioneers in providing advanced online network support and has delivered network support to clients in every state. Progent's remote information technology support for local governments saves travel costs and resolves problems faster than onsite service calls.

Full Range of Security Consulting Services
Progent's , CISSP, CISM, and ISSAP certified security experts can assist you to perform comprehensive security audits, recover rapidly from virus and worm attacks, set up firewalls, configure safe techniques for off-site and mobile access, install spam filtering and email encryption, and craft a company-wide security plan built around round-the-clock automated monitoring. Progent's ProSight suite of remote security monitoring services includes ProSight Active Security Monitoring (ASM) for ransomware defense and ProSight Enhanced Security Protection for centralized endpoint security.

Stealth Penetration Testing
Stealth intrusion checking is an important part of any overall IT system security plan. Progent’s security professionals can perform thorough unannounced intrusion security checks without the knowledge of your company's internal IT resources. Unannounced penetration testing shows whether existing security defense tools such as intrusion incident warnings and event log analysis are properly configured and consistently monitored.

Deployment Consulting for Microsoft Lync 2013
Lync Server 2013, now called Skype for Business, enables organizations of all sizes to build a centrally managed and protected communications environment that supports the modern BYOD computing model with IM, real-time presence, audio/video and web meetings with app sharing, as well as IP and PSTN calling enabled for a broad range of stationary PCs and mobile clients. Progent's certified Lync Server 2013 experts can help you to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-resident (with Lync Online) or mixed model appropriate for your current and long-term plans, implement Lync Server 2013 in a way that expedites your return on investment, and deliver custom webinar and onsite training to your management staff and end users. Progent offers in-depth expertise in key components of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync 2013 with key Office and Office 365 applications including Outlook clients, Word and PowerPoint. Progent's Skype for Business Server experts can also help your organization to plan and implement out an efficient upgrade to Skype for Business.

Progent's Integration and Training Services for Microsoft Office and Office 365
Progent's certified Office and Office 365 consultants can help companies of any size to integrate Microsoft Office desktop and Office 365 apps such as Excel, Word, PowerPoint, Outlook, Access, Project and Publisher into a seamless productivity solution that provides quick return on investment and promotes improved business outcomes. Progent can assist you to integrate Office or Office 365 applications with each other and with additional core Microsoft technologies such as SharePoint, Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent's consultants can also help you to fix compatibility issues between different versions of Microsoft Office desktop and can provide customized online Microsoft Office and Office 365 instruction to individuals or groups.

PC and Mobile Device Centralized Configuration Management Support
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 cloud integration, System Center Configuration Manager (SCCM 2012) design and deployment and Microsoft Intune consulting to centralize and streamline the management of your PCs along with your web-facing tablets and smartphones. Progent can help you to migrate smoothly to SCCM 2016 from a legacy device and application management solution or assist you to modify your current SCCM 2016 environment to support your changing IT requirements.

ProSight Enhanced Security Protection: Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer security for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint management, and web filtering through cutting-edge technologies packaged within a single agent accessible from a unified console. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP environment that meets your organization's specific needs and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for immediate action. Progent can also help you to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

Progent's Consulting Support for Windows 2012 R2 Server Essentials
Microsoft Windows Server Essentials is an affordable, entry-level OS that enables small businesses to make the move from the older stand-alone in-house datacenter to the new hybrid networking paradigm that includes local and virtualized cloud-based software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consultants can provide cost-effective remote consulting and technical support for Windows Server Essentials. Progent can assist you to evaluate the potential productivity and cost advantages of moving to Essentials and adopting a hybrid local/cloud-based design for your computing ecosystem. Progent can provide full-service project management support to help you design and carry out an efficient move to Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud platforms and services. (Learn about Progent's Office 365 integration solutions with on-premises Exchange deployments and Microsoft Azure integration consulting services.) Progent also offers ongoing consulting help, troubleshooting, and customized training.

Contact a Progent Computer Consultant
To learn how to contact a Progent network support expert for online or onsite expertise in , call 1-800-993-9400 or go to Remote Computer Support.