Maine Computer Network Technical Support
for Small and Midsize Business Computer Networks: Remote Assistance and Troubleshooting
For office computer networks located throughout the state ofMaine, Progent's Microsoft and Cisco qualified technical experts can provide remote phone assistance and remote troubleshooting to repair your computer system troubles quickly and affordably. Progent has acquired world-class expertise, software tools, and support knowledge bases to diagnose and resolve computer network problems while avoiding the high cost and time delays normally associated with onsite technical service visits.
If yourMainecompany is situated outside of the larger metro areas such asPortland, Lewiston, or Bangor, your local network support options may be limited in technical expertise, or not available during a crisis. This results in a network that is unusable or causing wasted time due to technical problems going unresolved for too long. Progent’s group of field proven network professionals average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a extensive variety of technical tasks for a broad range of customers. This means you get not only the technical skills needed for the task, but a consultant with proven methods for applying those skills to deliver cost effective network solutions.
SonicWall Firewall Consultants
Progent's SonicWall firewall experts can help you integrate, maintain, and update SonicWall firewall/VPN devices including the current SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified cybersecurity experts can help you incorporate SonicWall firewalls into a complete security plan and design protection into your business practices. To learn more, refer to SonicWall-certified firewall consulting services.
ProSight IT Asset Management for Organizing Network Infrastructure Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard information related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can save up to 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you’re planning improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Learn more about Progent's ProSight portfolio of managed services for small businesses.
Planning and Deployment Support for Cisco's Meraki Indoor and Outdoor Wireless APs
Progent's Cisco Meraki Wi-Fi AP consultants offer remote and on-premises support to assist organizations of any size to design, install, manage, expand or debug Wi-Fi systems that utilize Cisco Meraki cloud-managed wireless access points. Progent can help you to configure and manage Meraki-based Wi-Fi infrastructure for sites that can range from a telecommuter's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products such as switches, ASR routers and firewalls to build a seamless ecosystem that provides the same access, responsiveness, security compliance, ease of management and availability for wired and wireless clients regardless of their location or device. (Check out Meraki switches consulting services.)
In-depth Experience with Microsoft's Popular Server Software
Progent's group of computer network consulting experts can help large organizations to architect, install, and support major rollouts of key Microsoft technology by offering support like Microsoft Active Directory configuration, MS Exchange Server 2016 migration, Exchange 2013 consulting, Exchange Server 2010 maintenance, Microsoft SharePoint Server 2013 configuration, Skype for Business planning and deployment consulting and Lync Server 2013 integration, plus SQL Server 2016 upgrades and Microsoft SQL Server 2014 database administration. Progent has helped some of the world's biggest organizations to integrate technology based on Microsoft servers and offers branch office consulting services for enterprises with branch offices in the or major cities across the United States.
The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service based on a phone discussion with a Progent backup/recovery expert. The interview is designed to assess your company's preparedness either to stop or recover quickly after a ransomware attack. Progent will work with you personally to gather information about your current antivirus tools and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow best practices to build a cost-effective AV and backup environment that meets your company's needs. For more information, see The ProSight Ransomware Preparedness Report Service.
Microsoft SQL Server 2012 Support Services
Progent offers the expertise of Microsoft-certified SQL Server 2012 consultants as well as seasoned software programmers, DBAs, project managers, Cisco-certified network architects, disaster recovery specialists, and data security professionals to help your business to maintain your Microsoft SQL Server 2012 environment and define an efficient and safe network infrastructure that helps you maximize the business benefit of SQL Server 2012. Progent can also help your company to upgrade to Microsoft SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.
IT Consulting for Local Governments and School Districts
Progent has a long background providing a broad range of online network support and urgent repair services to local governments and schools across the U.S. Progent is among the industry’s pioneers in providing advanced remote network consulting and has delivered IT solutions to clients in all 50 states. Progent's online network support for local governments eliminates travel expenses and solves problems faster than on-premises support.
Help Desk Co-management Services
Progent’s Help Desk Co-management services make it possible for your IT organization to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative service desk solution based on the top PSA tool for handling service requests, ticket lifecycle, ownership, status tracking, and metrics. To learn more, visit Progent’s Help Desk Co-management services.
Video Conferencing and Telepresence Consulting Support
Progent offers the services of an accredited video conferencing engineer with expertise integrating technology from the major telepresence providers such as Cisco, Polycom, and LifeSize and can help your company to plan, configure, upgrade, or maintain a telepresence solution that preserves your current investment and optimizes the strategic value of your information network. Progent can also provide the expertise of network infrastructure consultants able to help companies of all sizes to create and troubleshoot a communications network that provides the performance, reliability, protection, and scalability required to support your video conferencing/telepresence environment.
Planning and Support Expertise for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified Microsoft SCOM 2012 consulting experts have over a decade of experience planning, deploying, enhancing and fixing SCOM environments and can provide organizations of all sizes advanced remote or onsite consulting services for SCOM 2012. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience needed to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or on-premises technical support to help you to fix serious problems uncovered by Microsoft SCOM 2012. Progent can also provide System Center 2016 Operations Manager expertise to assist your organization to migrate cost-effectively from SCOM 2012 to Operations Manager 2016.
SQL Server 2019 Integration Consulting Expertise
Progent's Microsoft-certified SQL Server 2019 experts can assist your organization to evaluate the advantages for migrating to SQL Server 2019 and can provide fast remote or on-premises access to experts in system design and deployment, application development, database administration, and network security. To find out more, see SQL Server 2019 migration consulting expertise.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology experts offer Windows Server 2016 integration consulting services to help organizations of any size to design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to benefit from the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
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An index of content::
Android and Active Directory integration Technology Consulting
Network Consultants Android and Windows Server integration
Progent's veteran team of IT consultants and application specialists have extensive experience providing remote and onsite assistance for businesses of any size who want to incorporate Android phones and tablets into their information systems so that users can work together from anywhere. Progent offers the breadth of skills to solve technical issues that involve multiple manufacturers and that entail a combination of legacy and current technology. Progent offers budget-friendly online expertise to help you with any aspect of planning, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional technical support to help you to handle particularly challenging IT problems, or Progent can provide comprehensive project management support to ensure that you finish major IT projects on schedule and on budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and offers support for operating systems, apps, management tools and network infrastructure. Progent also can provide customized group or one-on-one classes to show you how to manage and use Android phones to maximize their business value.
After Hours Exchange Server 2007 Network Consulting
Exchange 2007 Edge Server Remote Technical Support
Progent's Microsoft certified support team can help you design and implement an efficient in-place Exchange Server 2007 upgrade strategy that minimizes productivity downtime, simplifies long-term support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-site migrations, Progent offers the background to complete your project rapidly and affordably. Progent's Exchange Server 2007 support, repair, and consulting services include assistance with the integration of third-party enhancements of Exchange 2007 Server and the design of unified messaging implementations based on Exchange Server 2007.
Microsoft Dynamics GP Crystal Reports Online Consulting
Top Quality Dynamics GP FRx Consultant Services
Dynamics GP/Great Plains accounting offers analysis and reporting capabilities that allow you to track all business processes, sales and expenses, and market trends with integrated drill-down, inquiry, and reporting functions. Progent's Dynamics GP reporting support expertise can help you design reports that allow you to understand your business more thoroughly, converting raw data into useful management information. Progent is able to enhance your reporting and analytics by offering Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to offering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other tools in order to offer custom line-of-business software development and web commerce solutions that integrate seamlessly with Dynamics GP.
Microsoft Office Support Group
Network Help Microsoft Office 2003
Progent's pricing model is to charge for phone support and on-premises help per minute. Consequently, you pay just for delivered support. Progent does not impose a more expensive rate for after-hours or emergency support, and inside California or in areas where Progent provides on-premises support, Progent does not bill for travel except for emergency calls where on-site work is less than 4 hours. In addition, Progent applies no startup fee and requires no monthly commitment for services provided during regular business hours. Many support firms demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates large bills for quick repairs so you won't be forced to allow simple problems to fester.
Microsoft Windows IT Solution Providers
Microsoft Office 2003 Network Support Consultant
To provide cost-effective network support for small companies, Progent has developed comprehensive computer outsourcing packages that offer small companies fast access to technical expertise without requiring you to hire, educate, and maintain an expensive full-time computer support staff. Progent’s IT outsourcing packages offer you an affordable way for creating a protected and robust system for your favorite Microsoft Windows office productivity products such as Office XP and Microsoft Office 2003.
Catalyst 6800 Switch Specialists
Catalyst 3560 Switch IT Consultant
With the Catalyst line of switches for small and medium-sized businesses, Cisco allows companies to gain the full benefits of bringing intelligent services to their IT infrastructures. Cisco's Catalyst switch product line makes it possible to enable features that make your IT network sufficiently robust to accommodate real-time needs, scalable to facilitate future growth, secure enough to guard confidential information, and capable of prioritizing and controlling all traffic to optimize system operations. Progent's CCIE certified consultants can show you how to pick out and deploy Cisco switches appropriate for your company. Also, Progent's CISM and CISA certified security specialists can help you develop a strategic security plan and set up Cisco Catalyst switches so they help enforce your security policies. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst Express 500 switches, Catalyst 3750 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.
Award Winning Microsoft ISA Server Remote Consulting
ISA 2004 Server Specialists
Progent’s Microsoft certified professionals offer small and midsize businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can protect your IT network from attack by external and internal threats. Forefront TMG and ISA Server perform deep inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these products to uncover many attacks that can elude ordinary firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your network protection through experienced design and integration of Forefront TMG and ISA Servers. Progent's Microsoft engineers can assist you to configure Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront TMG.
SCCM Policy Settings Online Support
24x7 SCCM and Windows Server Technology Consulting
System Center Configuration Manager automates software provisioning across multiple sites, centralizes compliance settings management, inventories network resources, protects against company data leakage, performs health monitoring, enables secure self service, and offers a common point of control for managing mixed-OS ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can assist you with any facet of planning, installing, operating and troubleshooting a SCCM deployment for on-premises, cloud, or hybrid environments.
SQL Server 2005 Network Consultant
Microsoft SQL Server 2000 Integration Services
Progent’s Microsoft certified professionals can provide small and medium size companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the rapid development of enterprise-class business programs that offer your business a competitive edge. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the firewall. In addition to offering expertise, support and problem solving services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your IT system. Progent can also help you upgrade from earlier versions of Microsoft SQL Server to Microsoft SQL Server 2005.
Microsoft Expert VMware Data Recovery Professionals
24 Hour Specialist Backup
Progent offers affordable online access to consultants with expertise in a broad range of utilities and technologies that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and smartphones. Progent offers help for leading data protection products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can assist your company to implement, enhance, or maintain backup/restore systems for a variety of architectures including on-premises, remote, cloud, or hybrid.
After Hours Job Openings Contract Network Engineering
Career Independent EDI Consultant
Progent's Experts Group offers consulting in key technologies such as Apple OS integration and applications; Support for Linux-based, UNIX-based, and Sun Solaris environments; MRP, Enterprise Resource Planning, or Customer Relationship Management expertise; Strategic and vertical program support; CIO, management information analyst, and project management services; Custom program development and integration; Web, electronic business, Electronic Data Interchange, and client portal development and integration; SQL management and efficiency help; Management intelligence expertise; and Telecommunications systems support.
Top IT Consultants Exchange Server
Exchange 2000 Technology Consulting Services
Progent's Microsoft-certified consultants have 20 years of experience planning, integrating, and maintaining messaging systems for companies in the and across the U.S. Progent offers economical Microsoft Exchange Servers consulting services to make sure that your email environment offers security, high availability, easy connectivity for remote and wireless users, efficient management tools, and seamless integration with telecommunications. Progent provides expertise and integration services for Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010 Server, Exchange 2007 Server, Microsoft Exchange 2003 Server, and MS Exchange 2000. Progent can also assist small or medium companies to migrate to Exchange 2016 or Exchange 2013.
Microsoft Specialist Dynamics GP Customization
Microsoft Dynamics GP Applications Consultants
Progent's expertise delivering Microsoft .NET services and SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer platforms make it possible to design custom line-of-business programs and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting consultants can show you how to create reports that allow you to analyze your business more effectively, turning uncooked data into valuable insights into your business.
Small Business WAP131 Engineer
After Hours Small Business 300 Access Point Support Services
Progent's Cisco-certified Wi-Fi technology consulting experts can help organizations to deploy, manage, and debug Cisco Small Business Wireless APs.
Largest Symantec VPN Technical Support Services
Symantec VelociRaptor Security Firm
Progent's Symantec experts can help you support legacy Symantec firewall and Symantec VPN products including the Raptor and Symantec VelociRaptor line or show you how to migrate to newer firewall/VPN solutions. Progent can also enable you to design and implement a complete security strategy that can incorporate firewall/VPN devices and utilities, outsourced security and network protection services, server and application monitoring products, and formal policies and enforcement procedures. Progent has the skill to be your single source for continuing network help, administration, education, and security expertise.
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