For small business computer networks located in the state of Maine, Progent's Microsoft authorized technical team members can deliver online support and troubleshooting to fix your network systems troubles fast and affordably. Progent has acquired enterprise-grade skills, software tools, and support knowledge bases to troubleshoot and fix IT problems without the expense and time delays associated with onsite technical service dispatches.

If your Maine small business is situated outside of the larger urban areas such as Portland, Lewiston, or Bangor, your nearby network systems support options may be limited in technical expertise, or unavailable during an emergency. This results in a office network that is unpredictable or causing wasted time due to technical issues persisting for too long. Progent’s staff of network engineers average more than ten years of real-world industry experience, in the trenches of network support, performing a wide variety of technical tasks for a extensive range of clients. This means you obtain not just the technical skills needed for the task, but a professional with proven methods for applying those skills to provide excellent network solutions.

World-class Cisco Help from Experienced CCIE-certified Engineers
Progent can provide convenient, immediate, and affordable access to Cisco CCIE Certified engineers. CCIEs are highly-qualified networking experts who earn this top-level certification only as a result of thorough examination by Cisco. CCIEs are able to handle even the most complex issues associated with network architecture, implementation, troubleshooting, and support. Progent’s CCIE consultants work closely with Cisco in-house staff in analyzing issues with Cisco's IOS platform and developing fixes or obtaining patches to resolve problems. Progent can provide quick access to a CCIE by phone so you can receive instant help for tough network troubles that are impacting business efficiency but are outside the scope of your local IT service providers.

SharePoint 2019 Server and SharePoint Online Support
SharePoint Server 2019 incorporates much of the modern look and feel drawn from SharePoint Online, providing a transitional product between the traditional experience of SharePoint 2016 and the new SharePoint environment. Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide economical online and on-premises expertise, application development, and troubleshooting services for businesses of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist customers design and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based infrastructure into a cohesive information management system. To find out more, see SharePoint 2019 planning and deployment expertise.

Amazon AWS Planning and Integration Consulting Services
Progent's Amazon AWS cloud planning and integration experts can provide affordable online consulting to assist businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Glacier for low-cost archival storage. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN access and can help you create cloud-centric or hybrid networking models that efficiently integrate Amazon AWS resources. Progent offers occasional support or Progent can provide project management outsourcing or co-sourcing to help you migrate smoothly to the Amazon AWS cloud.

Easy Payment Options
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment alternatives for ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting outsourcing service offers complete hosting of a small or mid-size organization's servers in a solution that delivers the maximum degree of dependability and scalability and is in addition simple to move to any data center. Progent's Private Cloud hosting and management services are based on proven virtualization technologies that allow small and midsize companies with mixed- platform IT systems to save significantly on the costs of capital investments, infrastructure support, and network management while achieving world-class reliability and an unprecedented level of vendor independence. Learn more about Progent's ProSight portfolio of managed services for small and mid-size organizations.

NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering along with continual replication to provide rapid, zero RPO disaster recovery (DR) between datacenters located up to 185 miles (300km) apart from each other. Progent can provide online or on-premises access to a certified NetApp MetroCluster consultant who can assist your business to design, configure, manage, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can make sure you follow best practices for installing your MetroCluster environment by providing help with procedures like assigning disk pools and shelf IDs, arranging aggregate and plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and testing your disaster recovery system to verify adherence with information assurance standards and regulatory requirements.

Cisco Voice over IP (VoIP) Phone and IP Video Phone Configuration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can help your business to integrate, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from discontinued Voice over IP products to the newest HD media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, previously branded CallManager, or with Unified Communications Manager Express (CME) to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager apps like Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's consultants can deliver expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, solving QoS, integrating SIP PSTN trunks and CUBE session border controllers, installing ISR G2 routers with CUBE internetworking capability, and designing Cisco UCS server failover and Cisco SRST systems for high availability.

Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants offer online or on-premises support to assist organizations of all sizes to plan, implement, manage, update or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide advanced expertise for the products, technologies and services that go into creating an end-to-end Cisco Jabber collaboration solution including Cisco network appliances and management software, Microsoft Office 365 applications, Windows and Mac computers, Apple iOS and Android smartphones, SIP interfaces, Wi-Fi networks, security and compliance, cloud integration, immersive telepresence systems, PBX systems, business continuity, and other components of a cohesive collaboration solution.

Progent's Integration and Development Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales functions including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, merchants can broaden their market, lower their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and get to market quickly.

Microsoft Active Directory Planning and Troubleshooting Consulting
Progent's Microsoft-certified Active Directory experts have extensive experience troubleshooting complex Active Directory problems such as server replication problems, multi-domain partition configurations, damaged Active Directory objects, cleanup of legacy application configuration objects in on-line AD environment, and restoration of failed setups of AD and AD-integrated applications. Progent is also experienced in working with advanced AD utilities such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend configuration techniques that address important areas such as AD naming conventions, hierarchical model, IT management model, use and structure of group policy objects, as well as security and monitoring specifications. Progent can also anticipate the implications of alternate server and service implementations on functionality and performance. Progent can assist businesses to plan and roll out configurations of Active Directory Domain Services by providing Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud integration.

Stealth Penetration Testing
Stealth penetration testing is a key component of any comprehensive network security strategy. Progent’s security experts can perform thorough unannounced penetration security tests without the awareness of your company's internal network support staff. Stealth penetration checking uncovers whether current security defense systems such as intrusion incident warnings and event history analysis are correctly configured and consistently observed.

Contact a Progent Network Consultant
To find out how you can contact a Progent network support expert for online or on-premises assistance in , call 1-800-993-9400 or go to Online Computer Help.