For small office network systems located anywhere in the state of Maine, Progent's Microsoft and Cisco authorized technical experts can provide online support and remote troubleshooting to fix your network problems quickly and cost effectively. Progent has acquired top-notch skills, software utilities, and support knowledge bases to diagnose and repair computer network problems while avoiding the cost and time delays associated with onsite technical service visits.
If your Maine organization is located outside of the larger metropolitan areas such as Portland, Lewiston, or Bangor, your local computer support options may be limited in expertise, or unavailable during a crisis. This can result in a network that is unusable or causing efficiency loss due to technical issues continuing for too long. Progentís group of field proven network professionals average more than ten years of real-world computer industry experience, in the trenches of computer network support, performing a extensive variety of technical tasks for a varied range of customers. This means you get not just the technical expertise needed for the job, but a consultant with proven methods for applying those skills to provide excellent network solutions.
World-class Cisco Help from Expert CCIE-certified Consultants
Progent can provide easy, immediate, and economical access to Cisco CCIE Certified consultants. Cisco Certified Internetwork Experts are highly-qualified network experts who earn this prestigious classification only through intense testing by Cisco. CCIEs can resolve even the most complicated problems surrounding network architecture, setup, repair, and maintenance. Progentís CCIE consultants cooperate closely with Cisco engineers in identifying problems with Cisco's IOS platform and developing fixes or obtaining software updates to resolve problems. Progent can provide quick access to a CCIE by phone so you are able to get immediate help for tough network troubles that are affecting business efficiency but are outside the expertise of your local IT service providers.
Online Training Classes for Popular Desktop Applications
Progent provides live online training for an array of productivity applications. Progent's Webinar training covers areas such as Office 365 Excel and Power BI business reporting, Microsoft Office 365 Word VBA macro development, PowerPoint collaboration, Office Outlook calendar sharing, Office 365 Access programming, Microsoft Dynamics GP migration, and Windows 10 configuration. Online training provides all the benefits of conventional in-person sessions, including instant interaction between students and teachers, but avoids the costs of transportation and the hassle of trying to synchronize the schedules of multiple workers.
Exchange Server 2016 Upgrade Support
Progent's certified Microsoft Exchange Server 2016 experts can assist you in any and all phases of your migration to Exchange Server 2016 such as planning high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing for fault-tolerant CAS services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection consultants can help organizations to configure Progent's ProSight Email Guard Security Gateway to use standard and custom content policies for scanning the content of outbound email messages and attachments and blocking the transmission of sensitive or unauthorized data or spam. ProSight Email Guard's outbound email content filtering solutions can also help organizations avoid being blacklisted and keep compliant with industry privacy standards and government requirements such as HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Read about the entire ProSight series of low-cost managed services for small and mid-size businesses.
Cisco Voice over IP (VoIP) Phone and IP Video Phone Integration and Support
Progent's Cisco IP phone and video IP phone consultants can assist your business to integrate, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from legacy VoIP products to the latest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your IP phones with Cisco Unified CM, formerly branded CallManager, or with Unified CM Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager applications that include Unified Communications Manager IM and Presence Jabber, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including designing dial plans, resolving IP phone registration issues, setting up SIP trunks and CUBE session border controllers, deploying ISR routers with CUBE internetworking support, and creating UCS server failover and Cisco Survivable Remote Site Telephony solutions for high availability.
Windows 8.1 Management and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 experts can provide a range of consulting services to help companies of any size to support, manage, and troubleshoot environments that incorporate workstations, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. Progent's consultants also offer Windows 10 migration support.
PC Desktop Support Services
Progent can deliver a wide array of cost-effective consulting and support services to help your company to deploy, configure, troubleshoot, and manage workstations and laptops based on Windows, macOS and OS X, or popular versions of Linux. Progent's desktop consulting services include Windows 10 planning assistance, Microsoft Windows 8.1 consulting expertise, Microsoft Windows 7 technical support, MS Office and Office 365 integration, and 64-bit operating system upgrades.
Temporary CIO Support Services
Progent can supply companies with an information management expert who can act as a part-time Chief Information Officer. This experienced IT officer can offer strategic direction to assist your company to deploy sensible technology to improve business operations so they match better with your business objectives. Your company can develop and implement a well conceived IT strategy without incurring the expense of a full-time Chief Information Officer. Key tasks Progent's part-time Chief Information Officer can carry out include growth strategies, rationalizing IT budgets, developing models for Return on Investment, analyzing workflows, negotiating with suppliers, defining security standards, business impact analysis, automating data center administration, software revision control, IT asset documentation control, and disaster recovery planning.
Oracle DBA Support and Application Development
Progent can provide affordable access to an Oracle certified consultant for Oracle database administration services or an Oracle software developer. Progent can help your business to create efficient mechanisms for critical Oracle database administration tasks including database tuning, backup and restore strategies, and database security, or train your IT personnel to follow industry leading practices for streamlining various administration procedures. Progent can also provide the support of a PL/SQL programmer to help your company to design, test, enhance, or port Oracle programs that can vary from forms to database-powered web commerce sites. Progent has experience using SQL Developer, SQL *Plus, and JDeveloper and can also assist you to optimize current SQL code by utilizing Oracle's SQL Access Advisor.
Microsoft System Center 2016 Integration
System Center 2016 delivers major enhancements in the management of hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10; unified management of heterogeneous networks that incorporate Linux, Microsoft Hyper-V and VMware; and expanded cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts offer advanced online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and install a new deployment of Microsoft System Center 2016, extend or tune an existing one, upgrade smoothly from an earlier version of System Center, or troubleshoot your System Center solution.
Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, a tightly integrated extension of Cisco Unified Communications Manager, is a converged voice messaging system that promotes productive collaboration by offering a variety of alternatives for retrieving calls and messages within a framework that is simple to implement and maintain. Cisco Unity Connection allows you to read and manage voicemail messages from your Exchange inbox, browser, Cisco Jabber, a Cisco Unified VoIP endpoint, an iPhone or other smartphone, or a tablet. Unity Express (CUE), offered in select Cisco Integrated Services routers, offers cost-effective voicemail, unified messaging, interactive voice response, and greeting functions for small to medium businesses and enterprise satellite locations with up to 500 users. Progent's Cisco-certified CCIE consultants can provide Cisco Unity Connection and Unity Express (CUE) configuration and troubleshooting support to ensure that your voice messaging deployment gives you the highest possible competitive advantage.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting to assist organizations of all sizes to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist your company to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Ransomware Removal and Recovery Consulting
Progent can provide the help of seasoned ransomware recovery experts with the skills to reconstruct an IT network damaged by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or Locky. To find out more, see ransomware removal and recovery expertise.
SQL Server Software Programming
Progent's SQL Server application programmers can assist your organization to build and support applications that utilize Microsoft's SQL Server RDBMS. Progent follows industry best practices to build scalable, manageable SQL Server database applications and knows how to work with a client's management to deliver programs in a cost effective and cost-effective manner. Progent for can help your company to create Microsoft SQL Server applications by offering a wide range of consulting support services including specification of features and scope, logical and physical modeling, ETL development, T-SQL programming, software installation, storage management, performance tuning, backup/recovery, clustering, reusable schema, synchronization mechanisms, security and compliance, and business continuity.
Data Backup Expertise
Progent's data backup experts can provide support for a wide range of products and services that deliver solutions for protecting Windows, Apple Mac, and Linux servers and workstations as well as laptops and handhelds. Progent supports leading backup platforms by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite solutions. Progent also offers support for Acronis, Mozy, Retrospect, Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, and FLARs. For enterprises, Progent can provide VMware Site Recovery Manager and NSX expertise. In addition, Progent's ProSight Data Protection Services are available to small and medium-sized organizations as a low cost end-to-end service for secure backup/disaster recovery.
Contact a Progent Computer Support Expert
To see how you can access a Progent network consultant for online or onsite assistance in , phone 1-800-993-9400 or visit Remote Computer Support.