For small office networks located anywhere in the state ofMaine, Progent's Microsoft certified technicians can provide phone assistance and troubleshooting to repair your network systems troubles quickly and cost effectively. Progent has developed enterprise-grade expertise, advanced software tools, and support databases to troubleshoot and repair IT problems without the expense and delays normally associated with on-site service calls.

If yourMainecompany is situated outside of the larger urban areas such asPortland, Lewiston, or Bangor, your nearby network support choices may be limited in expertise, or not available during a crisis. This can result in a network environment that is unstable or causing productivity loss due to technical problems persisting for too long. Progentís group of network professionals average more than ten years of real-world IT industry experience, in the trenches of IT support, performing a broad variety of technical tasks for a diverse range of clients. This means you get not just the technical know how needed for the job, but a professional with field proven methods for applying that expertise to deliver cost effective network solutions.

Juniper Networks Consulting Services
Progent's Juniper-authorized network engineers can help you to design and implement Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and upgrade smoothly from discontinued equipment to the latest releases. Progent's Junos OS consultants can provide expertise with Juniper's premiere network control software to enable your business to simplify the administration and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system platformS and can help you manage environments that incorporate a mix of Juniper's OS platforms.

ERP Consulting Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates over 25 years of experience helping manufacturing, distribution and service companies to simplify supply chains and improve the efficiency of critical business processes to bring products to market fast and adhere to customer schedules dependably. Progent offers the expertise of an ERP consultant with more than 20 years of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or onsite services that spans from occasional guidance to solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, migration, business analysis, application development, CPQ, web site integration, technical support, ETL, Amazon AWS integration, training, and DBA services. To learn more, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Microsoft Windows 8.1 Administration and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 experts can provide a range of IT outsourcing and co-sourcing services to help organizations of all sizes to support, administer, and repair environments that include desktops, laptops, tablets, or smartphones based on Windows 8.1. Progent's consultants also offer Windows 10 migration support.

SQL Server 2017 Integration Expertise
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to assess the business advantages of migrating to SQL Server 2017 and can help your organization to plan and implement a smooth migration of your databases and applications to any network model including local, cloud-based, or hybrid. Progent's SQL Server experts offer online or onsite support services ranging from on-demand architecture review or troubleshooting to end-to-end project management to ensure your SQL Server 2017 project is carried out on schedule and on budget. For more information, refer to SQL Server 2017 integration expertise.

ProSight Network Audits for Assessing Network Infrastructure Health
Prosight Network Audits offer a quick and low-cost alternative for small and mid-size organizations to get an objective evaluation of the health of their information system. Based on a selection of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how well the deployment of your essential network assets conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI such as a more manageable and more secure AD implementation. Both options also provide the ongoing benefits of cutting-edge remote network monitoring and management technology. These advantages can include easier management, better compliance with data security regulations, more efficient utilization of IT resources, quicker problem resolution, more reliable backup and recovery, and higher availability. For details about ProSight Network Health Checks and to see sample reports, visit ProSight Network Audits.

Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates application and device deployment at scale, simplifies security and compliance settings management, inventories network assets, protects against company data leakage, performs health reporting, allows safe end-user self service, and delivers a single point of control for managing mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration specialists can help businesses of any size with any aspect of designing, installing, operating and repairing a SCCM 2016 deployment for local, cloud-based, or hybrid environments.

Cisco Voice over IP (VoIP) Phone and IP Video Phone Configuration and Support
Progent's Cisco VoIP phone and video IP phone consultants can help you to integrate, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Unified CM, previously named CallManager, or with Unified CM Express to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM applications that include Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent can deliver support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, resolving QoS, configuring SIP trunks and CUBE session border controllers, deploying ISR G2 routers with CUBE internetworking capability, and designing Cisco UCS server clustering and Cisco SRST solutions for survivability.

SharePoint 2019 Server and SharePoint Online Consulting
SharePoint 2019 offers the modern experience drawn from SharePoint Online, providing a transitional release that bridges the classic UI of SharePoint 2016 and the new SharePoint environment. Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide affordable online and onsite consulting expertise, application development, and debugging services for businesses of any size who intend to migrate to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help you design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud components into a seamless intranet system. To learn more, see SharePoint 2019 solutions support.

SonicWall Firewall Integration Consultants
Progent's certified SonicWall firewall experts can help you deploy, manage, and tune SonicWall firewall/VPN products including the current SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete network protection solution and design security into your corporate practices. For more information, refer to SonicWall-certified firewall integration consulting services.

Barracuda Backup On-premises and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup deployment can incorporate a purpose-built physical storage device built by Barracuda or a software-based appliance with comparable functionality but which utilizes your own storage infrastructure. Barracuda Backup safeguards vital business data generated locally, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting services to help your business to design, configure, manage and troubleshoot a BDR solution based on Barracuda technology. For more information, see Barracuda Backup and disaster recovery consultants.

Progent's Integration and Training Services for Office and Office 365
Progent's certified Office and Office 365 consultants can help businesses of any size to incorporate Office desktop and Microsoft Office 365 applications including Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a seamless solution that offers quick return on investment and promotes improved business outcomes. Progent can assist you to interface Microsoft Office or Office 365 applications with one another and with other core Microsoft technologies such as SharePoint Server, Exchange Server and Microsoft SQL Server running locally or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility problems between different releases of Office desktop and offers live online Microsoft Office and Office 365 training to individuals or teams.

Web Site Development Services
If you want to revamp your corporate web, develop internal Webs for functions such as human resources or employee education, build a standout Web presence for a new venture, or create world-class, database-driven web applications, Progent can provide talented and experienced web designers and developers. Progent's experts can also help you to host your web solutions by building and managing a secure, robust server and connectivity environment featuring remote and mobile connectivity. Services available through Progent's Experts Team include web design, web project management, .ASP and .NET programming, graphics design, and one-on-one classes for popular web site authoring tools. For database-driven web sites, Progent offers the services of MS SQL Server developers, Oracle programmers and database administrators, and MySQL consultants.

Unity Connection and Unity Express (CUE) Consulting
Cisco Unity Connection, an integrated expansion of Unified Communications Manager, is a converged voice messaging system that promotes collaboration by offering a variety of options for retrieving voice messages within a framework that is simple to deploy and maintain. Unity Connection lets you access and manage voice messages from your Exchange inbox, web browser, Cisco Jabber, a Cisco Unified IP endpoint, an iPhone or other smartphone, or an iPad or tablet. Unity Express (CUE), available in certain Cisco Integrated Services routers, provides cost-effective voicemail, unified messaging, interactive voice response, and automated-attendant functions for small to medium businesses (SMBs) and enterprise satellite offices with up to 500 voice mailboxes. Progent's Cisco-premier CCIE network consulting experts can provide Cisco Unity Connection and Unity Express (CUE) integration and troubleshooting services to ensure that your CUE solution continues to deliver maximum competitive advantage.

Talk to a Progent Network Consultant
To find out how you can contact a Progent network consultant for online or on-premises assistance, call 1-800-993-9400 or go to Online Computer Support.



An index of content::

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  • Maine Services
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  • Les Kent has a 35-year history of effective technology integration, executive management, marketing, and operations. He has demonstrated a talent for developing elegant IT solutions during his time as as a system architect, software developer, project manager, implementation expert, and problem solver for small businesses, new ventures, and major enterprises.

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    Progent's Microsoft-certified consultants have two decades of experience providing electronic messaging and unified telecommunications/email solutions for businesses. Progent provides affordable Microsoft Exchange 2007 Server support services to strengthen email security and virus protection, achieve fault tolerant email, and implement remote and mobile email connectivity. Progentís Microsoft Exchange help and support offerings can aid you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT server or outdated Microsoft Email software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.

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    Progent's Microsoft-certified experts have 20 years of experience providing electronic messaging and integrated email/telephony solutions for companies. Progent provides affordable Microsoft Exchange Server consulting services to enhance email security and virus protection, achieve fault tolerant email, and facilitate remote and mobile email connectivity. Progentís Microsoft Exchange consulting and support services can assist you in planning and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT server or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.

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    Cisco has designed an extensive product line of routers that includes routers designed to deliver the protection, performance, and reliability required by customers from small offices to global enterprises. Cisco routers include support for redundancy, automatic failover, and backup power for improved reliability and system availability. Progent can help you select and integrate Cisco routers to build a reliable foundation for your network and to make it easy to grow as you add new users, open new offices, deploy new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a range of routers based on the Cisco IOS platform, including the Cisco 800 family of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Series Routers.

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    Progent offers cost-effective remote support to assist businesses to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.

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    Progent can provide the support of a senior consultant with years of experience installing, managing, and enhancing video conferencing platforms from leading vendors including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your internal IT management team, your ISP, and your video conferencing platform vendor to help your organization maximize the business value of your telepresence solution.

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    Progent is a Microsoft Certified Partner with special competencies such as Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the top client endorsement and enjoy the closest working relationship with Microsoft. The knowledge, capabilities, and dedication needed to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to offer your company better solutions for your information system.

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  • Microsoft Exchange 2000 Upgrade Information Technology Consulting Exchange 2000 Upgrade

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    Progent's Office Word and Office 365 Word experts offer a wide selection of economical online consulting services to assist you to manage your existing Microsoft Office Word solution or help you to upgrade to a newer version of Office Word. Services offered by Progent's experts include VBA software development, isolating and resolving compatibility problems between different releases of Office Word, interfacing Word with different Office apps like Excel and Outlook or with 3rd-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security consulting, smart phone and tablet integration, and online training sessions customized for individuals or groups.

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    Microsoft Forefront Threat Management Gateway builds on the proven security technologies of ISA Server and provides a centrally administered Internet gateway that delivers a single-server solution for an array of security functions such as an application and network layer firewall, URL filtering, antimalware, intrusion protection, application proxy, VPN management, plus HTTP/HTTPS inspection. Forefront TMG 2010 provides advanced web security reporting features, permits customized reports generated by SQL Server, integrates with Active Directory to streamline policy enforcement, and can be installed as a virtual server to cut expenses and enhance recoverability. Progent's Microsoft consultants can help your company to design and execute test and production deployments; interface Forefront TMG 2010 with Windows Server 2008, Active Directory, SQL Server, Exchange Server, and SharePoint; set up Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and provide ongoing support and troubleshooting. Progent's consultants can also help you to upgrade economically to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.

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    ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard data related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or domains. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of time thrown away looking for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it.

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    Progentís Microsoft certified experts provide a variety of consulting services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is a financial and business analysis tool based, like all Microsoft financial solutions, on the expandable and popular foundation of Windows technology. Dynamics GP provides a cost-effective solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and integrate, and with its segmented approach you can license only the functions you currently require, with the option to expand clients and enlarge functionality when necessary. Progentís Dynamics GP/Great Plains consulting experts can show you how to install, customize and manage the current version of Microsoft Dynamics GP or migrate smoothly from an earlier release.

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    For large businesses, Progent can leverage internal IT staffs by providing world-class experience in deploying key Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server help. For the national or global businesses with branches, Progent can perform as a transparent nearby extension of enterprise IT management. Progentís enterprise support services include company-wide security, remote branch office support, network design, Sarbox compliance, project management, and top-level service for multi-site network environments based on Enterprise Windows 2000. Progent can provide on-site consultants and technicians to help with a campus move or branch move, or a network architect to assist with building or using an Internet Data Center or Hosting Facility.

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    Progent can assist your organization to plan for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to SCCM 2012 from an older change management solution or help you to enhance your current SCCM 2012 ecosystem to support your evolving IT requirements. Also, Progent can assist you to build an infrastructure that takes full advantage of SCCM 2012 by providing advanced consulting support for related Microsoft platforms including ADDS, SQL Server and SQL Server Reporting Services, and IIS.

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    Progent's Microsoft-certified ISA Server consulting experts have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with multiple sites, mobile workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can assist your company in planning and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your information security needs without overly limiting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date editions of Internet Security and Acceleration Server.

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    Progent's certified ISA Server consultants have long experience with Internet Security and Acceleration Server configuring ISA Server-based security installations for information systems with many offices, remote users, and mission-critical web applications. Progent's Microsoft Firewall consultants are available to help your company in designing and deploying an installation of ISA 2000 Server or ISA 2004 Server that meets your information security requirements without adversely restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.

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