If your business computer network is in the state ofMaineyou can now get quick phone-based help from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified support specialist to help with the toughest problems involving your network. Progent retains among the largest groups of UNIX and CCIE-certified consultants accessible online of any independent service firm in the country. Rates are competitive, billing is by the minute, engagement is immediate, and support is world class.
If yourMainebusiness is far from larger urban areas includingPortland, Lewiston, or Bangor, contact with UNIX or CCIE-certified experts could be limited when you have an urgent situation. This could mean a drop in income for your company, angry clients, unproductive workers, and defocused executives. By calling Progent, you have access to a Premier engineer who can provide help whenever you have to have it to get your system on line.
Because Progent bills for remote help per minute, your company is invoiced only for services received. Progent imposes no startup charge. Some remote support firms demand large minimum fees or charge for every fifteen minutes or more. Progent's one-minute granularity and simple pricing mechanism do away with big tabs for quick solutions.
If your Maine business requires online assistance for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online support, phone 866-776-4368, or see Contact Progent.
Why is Progent's Remote Support Services Unique?
Progent's seasoned team of online support professionals possesses a wide range of world-class computer skills. This allows Progent's remote service experts to resolve the most challenging network trouble more quickly than is feasible with ordinary independent service firms or with the in-house support resources usually found in small or mid-size companies. Progent has developed the tools and experience to fix problems efficiently in a wide variety of network configurations that incorporate mixtures of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE support experts have earned professional certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support experts also hold a number of high-level Cisco certifications which include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
To assist companies that maintain networks incorporating a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's online service team can provide the expertise of consultants have earned important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security consulting, Progent provides remote contact with professionals who have been awarded recognized security certifications such as CISM Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional consultants. The scope of Progent's expertise coupled with Progent's team-oriented approach to repairing network difficulties allows service escalation, if appropriate, to specialists with relevant background to resolve unusually intractable jobs. This accelerates resolutions of urgent network problems, prevents network downtime, and reduces technical support bills.
For businesses anywhere in Maine, Progent enables fast remote access to a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer for emergency help to fix network issues that are damaging productivity and are beyond the experience of your in-house IT maintenance group. Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE-Certified network experts can connect to your computer environment by means of state-of-the-art remote support tools that allow them to provide rapid and economical diagnosis and resolution of critical network problems.
Troubleshooting Services Progent's Remote Consulting Experts Can Offer Your Maine Company
Progent service specialists can deliver advanced assistance for an extensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows products and technologies such as:
Online Troubleshooting and Consulting for UNIX, Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based network support staff can help Maine small businesses with a large set of computer products and technologies such as system infrastructure, email support, security consulting for networks and company processes, Windows coexistence with UNIX, Linux, Solaris, or macOS and OS X systems, virtual server options for processor consolidation and streamlined management, and moving from dated systems to modern environments powered by updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or MS Windows.
Progent's support professionals offer remote technical help for systems powered by leading derivatives of the UNIX OS including:
macOS and OS X,
IBM AIX Open UNIX,
Berkeley UNIX (BSD),
SCO UNIX and
SGI/Irix or common Linux platforms including
Cisco Network Infrastructure and Security Technology
Progent leads the network support arena for providing fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are sought-after networking consultants who qualify for this advanced credential only after thorough testing given by Cisco. In most cases CCIEs are hired by large corporations or nationwide Internet service providers (ISPs), and so their expertise is not readily available to smaller companies.
Progent is among the only IT technology support firms that makes sure that CCIEs stay available to help small and mid-size organizations. Also, Progent facilitates fast access to a CCIE via telephone so that you can receive immediate assistance for urgent network problems that are hurting your business but are beyond the scope of your ordinary network support providers. Progent's CCIE engineers can tie into your system by utilizing sophisticated on-line troubleshooting technology to execute rapid and affordable diagnosis and remediation of critical network problems.
CCIE Authorized experts from Progent can assist you to architect, setup, and service an integrated information system that can streamline business processes, lower costs, and speed time to productivity. By combining Cisco routers expertise with Catalyst switches support and Cisco wireless technology integration assistance, Progent can significantly improve the business value of your connectivity environment in Maine. For more information concerning Progent's expertise in Cisco network appliances, visit Cisco Network Professional Services.
Microsoft Partner for Online Technical Support for Microsoft Windows
Progent's Microsoft-expert online service experts can provide network troubleshooting and IT support for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your organization the expertise of support engineers who can help you with a wide variety of technology expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 maintenance,
Microsoft Exchange 2019 integration,
MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting,
Exchange 2010 maintenance,
SharePoint Server 2016 migration and hybrid integration expertise,
SharePoint Server 2019 design and integration,
Microsoft Skype for Business Server integration support and Lync Server 2010 migration, Forefront Threat Management Gateway administration and ISA Server migration, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server planning,
Small Business Server consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier Network Security Consultants
Progent provides you the services of certified CISM, CISSP and ISSAP security consultants who can deliver a variety of system protection services to improve the immunity of your UNIX/Linux, Solaris, or Apple macOS and OS X network against assaults or help you to recuperate fast from an assault. Security services available from Progent include: in depth security analysis utilizing technologies such as GFI LANguard NSS, AMAP Application Scanner, and software from Metasploit and Nikto; quick recuperation from virus and worm attacks; integrating firewalls; establishing secure architectures for remote and mobile connectivity; securing your messaging infrastructure against viruses, spam and DHA attacks; and setting up 24x7 automated monitoring. To read more concerning Progent's security expertise for small and medium-size businesses, visit Progent's Consulting Services for Network Security.
Business Applications Services: Online Classes, Custom Programming, Problem Solving
Progent's Mac technology consultants can promote the creative aspect of Mac environments by providing help services and training in imaging, audio, and video. Progent's support professionals can provide expertise in a variety of Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team offers in-depth consulting support and training in specific application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and education for Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Word, and Microsoft Excel. To find out more information about Progent's expertise, customization, and training offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.
Help Desk Call Center Support and Outsourcing Options
Progent provides a selection of programs for Call Center assistance : UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Help Desk Consulting and Staffing Services.
Progent is a Microsoft Partner and maintains a skilled roster of Cisco-authorized network specialists. Progent's Help Desk Call Center team of seasoned UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts are available to give your clients easy communication with a reliable support resource with extensive background delivering phone help and online repair service for small and midsize business networks. Progent's focus is on earning the Help Desk a respected image as a major contributor to company performance, and Progent's aim is to fix and not simply record problems. To find out more about Progent's Help Desk Call Center support and outsourcing services, refer to Progent's Call Center Support.
Progent's Online Technical Support Technologies
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Expert Immediately
Progent's sophisticated customer support database system stores thorough histories for all service delivered to Progent's clients. Every active Progent team consultant has the benefit of the specifics of support delivered to each customer by any team member. This database of trouble tickets and solutions is structured as a readily accessible internal knowledge base that enables Progent's remote technical professionals to communicate their knowledge company-wide to ensure that the efficiency of Progent's support services grows daily. Progent's partnerships with major industry leaders including Cisco and Microsoft permit access to additional extensive technical support knowledge bases and to vendors' internal engineering staff that enable Progent's remote service specialists to find the optimal resolutions quickly.
To see how you can ask a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for urgent remote consulting support in Maine, call 1-800-993-9400 or visit Urgent Remote Network Support.