If your company computer network is inMaineyou now have quick online contact with a UNIX or CCIE-certified engineer to help with emergency problems involving your IT network. Progent offers the services of one of the largest teams of UNIX and CCIE-certified support professionals available by phone of any independent service firm in the U.S. The cost is competitive, billing is per minute, engagement is quick, and support is unbeatable.

In case yourMainebusiness is based away from major metropolitan neighborhoods likePortland, Lewiston, or Bangor, the availability of UNIX or Cisco CCIE engineers could be problematic when there's a crisis. This can cause a loss of revenue for your business, angry clients, unproductive employees, and defocused management. By contacting Progent's online services, you have access to a Certified professional who can offer assistance when you have to have it to keep your information system operating.

Because Progent bills for phone help per minute, your company is invoiced just for support received. Progent asks for no service activation fee. Many online service companies demand substantial minimum fees or bill for every fifteen minutes or more. Progent's by-the-minute granularity and simple pricing mechanism save you from unexpectedly large invoices for quick fixes.

If your Maine business needs remote support for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based support, call 866-776-4368, or visit Contact Progent.

What Makes Progent's Remote Support Services Unique?
Progent's experienced team of remote consulting engineers offers a broad array of world-class computer knowledge. This enables Progent's online technical support experts to resolve the most complex network trouble faster than is feasible with typical third-party support firms or with the in-house support staff usually found in smaller companies. Progent has refined the tools and experience to fix problems efficiently in a wide variety of network environments that incorporate combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE engineers have qualified for professional certifications such as Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support team members also have a variety of high-level Cisco credentials which include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional (CCVP), and Design Associate.

In order to help businesses that maintain environments based on a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote service group can provide the help of support specialists who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide company-wide security consulting, Progent provides remote support from engineers who have qualified for recognized security certifications such as Certified Information Security Manager consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing network difficulties streamlines service escalation, if needed, to experts with sufficient background to resolve unusually tough jobs. This accelerates remediation of emergency problems, avoids network disruption, and minimizes maintenance invoices.

For organizations anywhere in Maine, Progent enables fast remote access to a UNIX/Linux, Solaris, macOS or OS X consultant for critical help to repair computer issues that are damaging productivity and are not within the scope of your in-house computer support group. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Certified network experts can analyze your computer environment using state-of-the-art remote troubleshooting tools that allow them to deliver rapid and efficient analysis and remediation of critical network issues.

Services Progent's Remote Consulting Experts Can Offer Your Maine Business
Progent network engineers can provide advanced assistance for an extensive set of UNIX, Apple, Cisco, and Windows technologies such as:

Online Expertise for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and macOS and OS X remote computer support team can assist Maine companies with a large assortment of IT products and technologies such as network infrastructure, email support, security expertise for computer systems and company processes, Windows integration with UNIX/Linux, Sun Solaris, or macOS and OS X systems, virtual server options for server consolidation and centralized administration, and moving from dated applications to current solutions powered by newer versions of UNIX, Linux, Solaris, macOS and OS X, or Microsoft Windows.

Progent's service experts offer online technical help for computers powered by major derivatives of UNIX including: Apple macOS and OS X, Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages such as RedHat, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Technology
Progent is unmatched in the computer support industry for providing fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are elite networking engineers who qualify for this prestigious certification by completing strenuous testing given by Cisco. In most cases CCIEs are hired by large enterprises or nationwide ISPs, and as a result their skills are not easily available to the general public.

Progent is among the only IT technology support firms that ensures that CCIEs are available to assist small and medium sized organizations. In addition, Progent offers fast communication with a CCIE by phone so that you can receive timely support for critical system issues that are impacting your productivity but are not within the competence of your usual network support resources. Progent's CCIE consultants can connect to your system via secure remote troubleshooting tools to perform fast and economical diagnosis and remediation of urgent system problems.

Cisco Premier consultants from Progent can assist your business to design, setup, and manage an integrated business network that can simplify operations, lower expenses, and accelerate the path to productivity. By combining Cisco broadband routers expertise with Catalyst switches support and Cisco wireless technology configuration help, Progent can significantly enhance the business value of your information system in Maine. To learn more information concerning Progent's services for Cisco network appliances, visit Cisco Technology Engineering Services.

Microsoft Partner for Phone-based Technical Support for Windows
Progent's Microsoft-expert online support engineers can deliver computer problem solving and consulting help for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your organization the expertise of support engineers who can assist your company with a wide range of platform practice areas including Microsoft Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Microsoft Exchange 2019 integration, MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 configuration, SharePoint 2019 planning and configuration, SharePoint Server 2016 migration support, Microsoft Teams migration expertise, Microsoft Skype for Business configuration support and Microsoft Lync migration, Microsoft Forefront TMG management and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting, SQL Server 2016 integration and programming, and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, System Center 2012 Operations Manager network monitoring, Project Server and Server Online training, SBS Server support, and Windows Essentials cloud integration.

Certified Network Security Experts
Progent provides you the services of qualified CISM and ISSAP security consultants who offer a variety of security solutions that can enhance the defenses of your UNIX/Linux, Sun Solaris, or macOS and OS X network against internal or external threats or assist you to recover promptly from a breach. Security solutions available from Progent include: in depth security audits utilizing technologies such as GFI LANguard NSS, NMAP Port Scanner, and products from Metasploit and Netcat; efficient recuperation from malicious attacks; integrating firewalls; designing secure architectures for off-site and mobile access; protecting your messaging system against viruses, spam and DHA attacks; and offering continual network monitoring. For more information on Progent's security services for small and midsize companies, see Progent's Consulting Expertise for Network Security.

Business Applications Services: Online Classes, Custom Programming, Problem Solving
Progent's Apple Mac technology consultants can support the creative facets of Mac environments by offering help services and training in graphics, audio, and video. Progent's support professionals offer help in a range of Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Team can supply professional consulting support and training in specific application fields including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, programming, and education for Microsoft business applications including CRM, MS Office Project, MS Word, and MS Excel. To read additional information concerning Progent's consulting, custom programming, and training services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.

Help Desk Support and Outsourcing Options
Progent provides three programs for Help Desk Call Center assistance that include UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Call Center Process Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are intended mainly for companies who require the timely availability of a professional Help Desk Call Center but who have limited budgets and internal support resources. Progentís Virtual Help Desk is a transparent extension of your current Helpdesk team. Progent can operate as a main Help Desk Call Center for your business, represent an escalation resource for the most challenging technical problems, or be available in overflow situations when your other service providers are too busy. Progent's Help Desk Consulting Services can aid you in establishing an effective new Help Desk or enhancing your existing one, evaluating or programming Call Center application software to meet the particular requirements of your business, or adding supplemental personnel to operate remotely in conjunction with your in-house Help Desk group to handle demanding events such as system upgrades.

Progent is a Microsoft-Certified Partner and maintains a skilled team of Cisco-authorized network infrastructure specialists. Progent's Help Desk staff of seasoned UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals can provide your customers instant contact with a large technical support resource with years of background in phone help and online repair service for small and midsize business information systems. Progent's concentration is on earning the Call Center a positive image as a solid driver of company performance, and Progent's goal is to resolve rather than just document problems. To learn more information about Progent's Help Desk support, see Progent's Call Center Services.

Progent's Online Technical Support Tools
Progent's sophisticated service database application stores comprehensive documentation of all service provided to Progent's clients. Each authorized Progent team consultant has access to the history of services provided to each customer by any team engineer. This archive of problems and resolutions is organized as an easily accessible proprietary knowledge base that allows Progent's remote technical engineers to share their knowledge company-wide to ensure that the effectiveness of Progent's support grows over time. Progent's certifications with major vendors including Cisco and Microsoft permit access to additional extensive support databases as well as to vendors' in-house engineering staff that allow Progent's remote service experts to arrive at the best solutions promptly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Expert Now
To see how to ask a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco certified CCIE for emergency online consulting assistance in Maine, phone 1-800-993-9400 or visit Urgent Remote Network Support.

An index of content::

  • 24 Hour Solaris Remote Troubleshooting Portland, ME, Lewiston, ME, Bangor, ME, New England Redhat On-site Technical Support Maine

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    Progent's expert support team can help you design and deploy a smooth in-place Exchange Server 2007 migration plan that avoids productivity disruption, simplifies long-term support requirements, and makes your Exchange Server 2007 easy to manage. For complex multiple server or multi-location migrations, Progent offers the knowledge and experience to finish your project rapidly and economically. Progent's Exchange Server 2007 help, troubleshooting, and design services include assistance with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007.

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    Microsoft Dynamics AX Technical Support

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    24x7 Remote Support Clustered Windows Server 2012 R2

    Progent's certified failover clustering consultants can assist companies of all sizes to evaluate the advantages of adopting Windows Server 2012 clustering to create an advanced high-availability/disaster recovery strategy, help your organization to plan and deploy a Windows Server 2012 environment, deliver online and on-premises consulting expertise and engineering support for failover clusters that include physical servers or virtual ones, and show you how to automate the administration of failover clusters.

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  • Exchange 2010 Migration Online Support Services Microsoft Exchange 2010 Upgrade Network Consulting
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    Radvision XT5000 Consulting Services

    Progent offers the support of a senior specialist with extensive experience installing, maintaining, and upgrading immersive telepresence platforms from top-tier suppliers including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your in-house network support group, your ISP, and your telepresence platform supplier to assist your company maximize the strategic value of your video conferencing solution.

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    CRISC Certified Risk and Information Systems Control Manager Consulting Services

    Progent can provide the services of a CRISC-certified risk management consultant to assist you to plan and implement an enterprise risk management (ERM) strategy following leading practices identified by CRISC and geared to align with your company's risk tolerance, business goals, and IT budget.

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    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior analysis tools to defend endpoints and servers and VMs against new malware attacks such as ransomware and email phishing, which easily evade traditional signature-matching anti-virus products. ProSight ASM safeguards local and cloud resources and offers a single platform to automate the entire threat lifecycle including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks.

  • Linux Engineer Technology Consultant Solaris
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  • Maine SharePoint IT Service Repair Installation SharePoint

  • Information Technology Consulting Hosting Facility
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    For corporations with branches in or any area covered by Progent's engineers, Progent's Microsoft-Premier network consulting experts and certified Cisco network consultants can provide a range of IT consulting services such as project planning, Sarbanes Oxley compliance, site relocations, corporate security, network design, on-site or remote emergency support, and troubleshooting for data center hosting environments. A Progent network architect can help you design a multi-site network that makes efficient use of co-location services and Internet hosting sites. Progentís Microsoft Premier consultants can help major enterprises design, integrate and maintain massive rollouts of the latest versions of Microsoft technology such as Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progentís CCIE and Cisco Certified Network Professional experts can assist you to deploy Cisco technology for connectivity solutions that incorporate basic, high-speed, integrated, and wireless networking.

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    Cisco Network Support Help Desk Services Information Technology Consulting

    Progent's Microsoft authorized experts offer several service programs to help medium-size and large organizations develop a cost-effective and successful in-house Network Support Help Desk Call Center. Progent's consulting services include ROI evaluation, process study and improvement, executive reporting, training of in-house personnel, and documentation of procedures. Progent's Software Selection and Deployment Support Services help organizations sift through the various high-quality Help Desk application programs on the market and decide what packages might be excessively costly, lack critical functions, or align poorly with your organization's corporate culture. Progent also provides temporary staffing for companies who want to reinforce their in-house Help Desk team for occasional projects or to fill in for absent or incapacitated workers.

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    Office 365 Exchange Online allows you to utilize cloud-based virtual machines, mailboxes and associated Exchange infrastructure to reduce capital costs and management overhead. You can deploy Office 365 Exchange Online to host all your Exchange mailboxes, or you can run a hybrid solution that combines on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consultants offer affordable online technical support to help your small businesses to evaluate the benefits of Office 365 Exchange Online, design a solution that makes sense for your business needs and budget, implement an efficient move from your existing Exchange system to one that incorporates Exchange Online, train your management team and users, and provide as-needed consulting and technical support.

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    Progent's certified SQL Server 2017 consultants can assist you to plan and implement a smooth upgrade from your current SQL Server databases and applications to SQL Server 2017.

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    Windows Server 2008 is an important advance in making IT systems more secure and fault tolerant, easier to virtualize and manage, faster, and able to provide a better environment for web publishing. Progent can assist your company get the most from the enhancements incorporated into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, tech support, training, staffing, network monitoring, and security services.

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  • Microsoft ISA Server Onsite Technical Support
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    Progent's certified ISA Server consulting experts have long backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for IT networks with many sites, mobile workers, and mission-critical web applications. Progent's ISA Firewall experts can assist your small business in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your information security needs without overly restricting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.

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