If your company computer network is inMaineyou now have quick online contact with a UNIX or CCIE-certified engineer to help with emergency problems involving your IT network. Progent offers the services of one of the largest teams of UNIX and CCIE-certified support professionals available by phone of any independent service firm in the U.S. The cost is competitive, billing is per minute, engagement is quick, and support is unbeatable.
In case yourMainebusiness is based away from major metropolitan neighborhoods likePortland, Lewiston, or Bangor, the availability of UNIX or Cisco CCIE engineers could be problematic when there's a crisis. This can cause a loss of revenue for your business, angry clients, unproductive employees, and defocused management. By contacting Progent's online services, you have access to a Certified professional who can offer assistance when you have to have it to keep your information system operating.
Because Progent bills for phone help per minute, your company is invoiced just for support received. Progent asks for no service activation fee. Many online service companies demand substantial minimum fees or bill for every fifteen minutes or more. Progent's by-the-minute granularity and simple pricing mechanism save you from unexpectedly large invoices for quick fixes.
If your Maine business needs remote support for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based support, call 866-776-4368, or visit Contact Progent.
What Makes Progent's Remote Support Services Unique?
Progent's experienced team of remote consulting engineers offers a broad array of world-class computer knowledge. This enables Progent's online technical support experts to resolve the most complex network trouble faster than is feasible with typical third-party support firms or with the in-house support staff usually found in smaller companies. Progent has refined the tools and experience to fix problems efficiently in a wide variety of network environments that incorporate combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE engineers have qualified for professional certifications such as Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support team members also have a variety of high-level Cisco credentials which include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional (CCVP), and Design Associate.
In order to help businesses that maintain environments based on a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote service group can provide the help of support specialists who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide company-wide security consulting, Progent provides remote support from engineers who have qualified for recognized security certifications such as Certified Information Security Manager consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing network difficulties streamlines service escalation, if needed, to experts with sufficient background to resolve unusually tough jobs. This accelerates remediation of emergency problems, avoids network disruption, and minimizes maintenance invoices.
For organizations anywhere in Maine, Progent enables fast remote access to a UNIX/Linux, Solaris, macOS or OS X consultant for critical help to repair computer issues that are damaging productivity and are not within the scope of your in-house computer support group. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Certified network experts can analyze your computer environment using state-of-the-art remote troubleshooting tools that allow them to deliver rapid and efficient analysis and remediation of critical network issues.
Services Progent's Remote Consulting Experts Can Offer Your Maine Business
Progent network engineers can provide advanced assistance for an extensive set of UNIX, Apple, Cisco, and Windows technologies such as:
Online Expertise for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and macOS and OS X remote computer support team can assist Maine companies with a large assortment of IT products and technologies such as network infrastructure, email support, security expertise for computer systems and company processes, Windows integration with UNIX/Linux, Sun Solaris, or macOS and OS X systems, virtual server options for server consolidation and centralized administration, and moving from dated applications to current solutions powered by newer versions of UNIX, Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's service experts offer online technical help for computers powered by major derivatives of UNIX including:
Apple macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages such as
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the computer support industry for providing fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are elite networking engineers who qualify for this prestigious certification by completing strenuous testing given by Cisco. In most cases CCIEs are hired by large enterprises or nationwide ISPs, and as a result their skills are not easily available to the general public.
Progent is among the only IT technology support firms that ensures that CCIEs are available to assist small and medium sized organizations. In addition, Progent offers fast communication with a CCIE by phone so that you can receive timely support for critical system issues that are impacting your productivity but are not within the competence of your usual network support resources. Progent's CCIE consultants can connect to your system via secure remote troubleshooting tools to perform fast and economical diagnosis and remediation of urgent system problems.
Cisco Premier consultants from Progent can assist your business to design, setup, and manage an integrated business network that can simplify operations, lower expenses, and accelerate the path to productivity. By combining Cisco broadband routers expertise with Catalyst switches support and Cisco wireless technology configuration help, Progent can significantly enhance the business value of your information system in Maine. To learn more information concerning Progent's services for Cisco network appliances, visit Cisco Technology Engineering Services.
Microsoft Partner for Phone-based Technical Support for Windows
Progent's Microsoft-expert online support engineers can deliver computer problem solving and consulting help for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your organization the expertise of support engineers who can assist your company with a wide range of platform practice areas including
Microsoft Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Microsoft Exchange 2019 integration,
MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 configuration,
SharePoint 2019 planning and configuration,
SharePoint Server 2016 migration support,
Microsoft Teams migration expertise,
Microsoft Skype for Business configuration support and Microsoft Lync migration, Microsoft Forefront TMG management and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting,
SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring,
System Center 2012 Operations Manager network monitoring,
Project Server and Server Online training,
SBS Server support, and
Windows Essentials cloud integration.
Certified Network Security Experts
Progent provides you the services of qualified CISM and ISSAP security consultants who offer a variety of security solutions that can enhance the defenses of your UNIX/Linux, Sun Solaris, or macOS and OS X network against internal or external threats or assist you to recover promptly from a breach. Security solutions available from Progent include: in depth security audits utilizing technologies such as GFI LANguard NSS, NMAP Port Scanner, and products from Metasploit and Netcat; efficient recuperation from malicious attacks; integrating firewalls; designing secure architectures for off-site and mobile access; protecting your messaging system against viruses, spam and DHA attacks; and offering continual network monitoring. For more information on Progent's security services for small and midsize companies, see Progent's Consulting Expertise for Network Security.
Business Applications Services: Online Classes, Custom Programming, Problem Solving
Progent's Apple Mac technology consultants can support the creative facets of Mac environments by offering help services and training in graphics, audio, and video. Progent's support professionals offer help in a range of Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Team can supply professional consulting support and training in specific application fields including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, programming, and education for Microsoft business applications including CRM, MS Office Project, MS Word, and MS Excel. To read additional information concerning Progent's consulting, custom programming, and training services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.
Help Desk Support and Outsourcing Options
Progent provides three programs for Help Desk Call Center assistance that include UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Call Center Process Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are intended mainly for companies who require the timely availability of a professional Help Desk Call Center but who have limited budgets and internal support resources. Progentís Virtual Help Desk is a transparent extension of your current Helpdesk team. Progent can operate as a main Help Desk Call Center for your business, represent an escalation resource for the most challenging technical problems, or be available in overflow situations when your other service providers are too busy. Progent's Help Desk Consulting Services can aid you in establishing an effective new Help Desk or enhancing your existing one, evaluating or programming Call Center application software to meet the particular requirements of your business, or adding supplemental personnel to operate remotely in conjunction with your in-house Help Desk group to handle demanding events such as system upgrades.
Progent is a Microsoft-Certified Partner and maintains a skilled team of Cisco-authorized network infrastructure specialists. Progent's Help Desk staff of seasoned UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals can provide your customers instant contact with a large technical support resource with years of background in phone help and online repair service for small and midsize business information systems. Progent's concentration is on earning the Call Center a positive image as a solid driver of company performance, and Progent's goal is to resolve rather than just document problems. To learn more information about Progent's Help Desk support, see Progent's Call Center Services.
Progent's Online Technical Support Tools
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Expert Now
Progent's sophisticated service database application stores comprehensive documentation of all service provided to Progent's clients. Each authorized Progent team consultant has access to the history of services provided to each customer by any team engineer. This archive of problems and resolutions is organized as an easily accessible proprietary knowledge base that allows Progent's remote technical engineers to share their knowledge company-wide to ensure that the effectiveness of Progent's support grows over time. Progent's certifications with major vendors including Cisco and Microsoft permit access to additional extensive support databases as well as to vendors' in-house engineering staff that allow Progent's remote service experts to arrive at the best solutions promptly.
To see how to ask a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco certified CCIE for emergency online consulting assistance in Maine, phone 1-800-993-9400 or visit Urgent Remote Network Support.