If your company information network is in Maine you now have fast remote help from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE consultant to resolve emergency problems involving your IT network. Progent offers the services of one of the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants available by phone of any nationwide service organization in the country. Rates are affordable, charges are by the minute, sign-up is fast, and support is unbeatable.
In case your Maine small business is located some distance from larger metropolitan neighborhoods like Portland, Lewiston, or Bangor, access to UNIX or CCIE-certified engineers may be problematic when there's an emergency. This could mean a drop in income for your company, angry clients, unproductive employees, and defocused executives. By utilizing Progent's online services, you can get in touch with a Certified professional who can offer expertise whenever you require it to get your network on line.
Since Progent charges for online support per minute, your business owes just for technical help received. Progent imposes no initialization surcharge. Some remote support organizations have large minimum payments or bill for each quarter hour or more. Progent's fine granularity and simple pricing policy avoid large bills for quick fixes.
If your Maine company needs remote support for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote help, call 866-776-4368, or refer to Contact Progent.
What Makes Progent's Remote Support Program Special?
Progent's experienced staff of online consulting engineers possesses a wide array of in-depth information technology knowledge. This enables Progent's remote technical support specialists to deal successfully with the most challenging network trouble faster than is possible with typical third-party service firms or with the internal IT resources usually found in small or mid-size companies. Progent has refined the technology and skills to fix technical issues economically in many different computer environments that incorporate mixtures of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (See Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE support experts have been awarded professional credentials such as Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support experts also have a number of high-level Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional, Voice Professional (CCVP), CCDA and CCDP.
To assist companies who operate environments incorporating a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's remote service group offers the expertise of engineers have earned prestigious Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide high-level security consulting, Progent provides online support from professionals who have been awarded recognized security credentials such as Certified Information Security Manager Engineers, CISSP specialists, and Information System Security Architecture Professional consultants. The scope of Progent's expertise combined with Progent's team-oriented approach to fixing technical problems streamlines trouble ticket escalation, when called for, to specialists with relevant competence to resolve unusually intractable support calls. This speeds up remediation of emergency problems, avoids network disruption, and reduces technical support invoices.
For companies anywhere in Maine, Progent offers fast remote access to a UNIX/Linux, Solaris, macOS or OS X specialist for emergency help to fix computer problems that are threatening your business and are not within the skill set of your local network support organization. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Premier engineers can analyze your computer environment using advanced remote support technologies that allow them to perform quick and efficient analysis and remediation of serious computer issues.
Troubleshooting Services Progent's Online Support Specialists Can Offer Your Maine Business
Progent's network consultants can provide expert help for an extensive array of UNIX/Linux, Apple, Cisco, and Microsoft technologies including:
Online Troubleshooting and Consulting for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X online technical support staff can assist Maine small businesses to maintain a broad array of IT products and technologies that include system architecture, messaging support, security expertise for computer systems and company processes, Microsoft Windows coexistence with UNIX, Linux, Solaris, or macOS and OS X platforms, virtual server technologies for server economization and centralized administration, and migration from outdated applications to contemporary environments powered by updated versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.
Progent's support experts can provide online technical help for systems based on popular variants of the UNIX platform such as:
macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux products such as
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent leads the IT consulting arena for offering fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are sought-after network professionals who qualify for this prestigious credential only after intense testing administered by Cisco. In most cases Cisco CCIEs are hired by large enterprises or nationwide Internet service providers (ISPs), and as a result their services are not conveniently available to smaller companies.
Progent is among the only IT technology service providers that ensures that CCIEs are available to support small and mid-size companies. In addition, Progent offers fast communication with a CCIE via phone so your company can benefit from timely assistance for complex network problems that are hurting your business but are beyond the competence of your usual network support group. Progent's CCIE consultants can tie into your environment using the latest on-line support technology in order to execute rapid and affordable analysis and repair of critical system anomalies. To see more concerning Progent's support for Cisco network appliances, see Cisco Network Professional Support.
Microsoft Partner for Online Expertise for Microsoft Windows
Progent's Microsoft-certified online support professionals can deliver computer troubleshooting and IT support for the complete line of Microsoft server products. Progent is a Microsoft Partner and can provide your organization the expertise of consulting engineers who can help you with a broad range of platform practice areas such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
MS Exchange Server 2019 planning and configuration,
MS Exchange 2016 Server migration, Microsoft Exchange 2013 configuration,
Exchange 2010 monitoring and support,
SharePoint 2016 migration and hybrid deployment expertise,
SharePoint 2019 planning and configuration,
Microsoft Skype for Business integration consulting and Lync Server migration, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server maintenance, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server planning,
SBS Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified Network Security Consultants
Progent provides you contact with qualified CISM, CISA and CISSP security consultants who offer a range of security services that can bolster the defenses of your UNIX, Linux, Solaris, or Apple macOS and OS X environment against assaults or help your business to recover quickly from an attack. Security solutions available from Progent include: extensive security audits utilizing utilities such as GFI LANguard NSS, AMAP Application Scanner, and utilities from Solar Winds and Netcat; efficient recuperation from malicious attacks; setting up firewalls; planning safe techniques for remote and mobile connectivity; protecting your email infrastructure against viruses, spam and DHA attacks; and implementing 24x7 automated monitoring. For more information concerning Progent's security expertise for small and medium-size businesses, refer to Progent's Engineering Services for System Security.
Business Applications Support: Online Classes, Development, Integration
Progent's Mac technology experts can promote the creative facets of Mac computing by offering help services and education in graphics, sound, and video. Progent's support professionals offer expertise in a variety of Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Team can supply in-depth consulting support and training in specific application areas including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, customization, and training for familiar Microsoft business applications such as Microsoft CRM, MS Office Project, Microsoft Word, and MS Excel. To learn more concerning Progent's expertise, custom development, and education offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.
Call Center Support Alternatives
Progent provides several service offerings for Help Desk assistance : UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are intended mainly for companies who require the timely availability of a professional Help Desk Call Center but who have limited funds and IT management bandwidth. Progentís Virtual Help Desk is a seamless extension of your current Call Center staff. Progent can operate as a main Help Desk for your organization, serve as an escalation alternative for tough technical problems, or be available in those instances when your ordinary resources are swamped. Progent's Help Desk Call Center Consulting Services can aid you in building an effective new Help Desk or improving your current one, evaluating or customizing Help Desk application software to meet the special needs of your company, or adding supplemental staff to operate online in conjunction with your internal Call Center resources to deal with demanding scenarios such as system upgrades.
Progent is a Microsoft Partner and has a skilled team of Cisco-authorized network specialists. Progent's Call Center team of seasoned UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to offer your customers easy contact with a dependable support team with extensive background delivering telephone-based help and online troubleshooting for small and medium-size business networks. Progent's focus is on giving the Help Desk a positive reputation as a significant contributor to business success, and Progent's mission is to resolve and not merely document problems. To learn more on Progent's Help Desk Call Center support and outsourcing services, visit Progent's Help Desk Services.
Progent's Remote Support Technologies
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert Immediately
Progent's sophisticated service database software includes comprehensive documentation for all service provided to Progent's clients. Each active Progent staff consultant has the benefit of the details of support provided to every client by any staff member. This archive of problems and solutions is structured as a readily accessible proprietary knowledge base that allows Progent's online technical professionals to communicate their knowledge with the whole team to ensure that the effectiveness of Progent's support improves daily. Progent's certifications with key industry leaders such as Cisco and Microsoft permit access to additional vast technical support knowledge bases and to manufacturers' in-house technical staff that enable Progent's remote consulting specialists to find the optimal solutions promptly.
To learn how to ask a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco CCIE for urgent online engineering help in Maine, phone 1-800-993-9400 or visit Expert Online Network Support.