If your business computer network is in Maine you now have fast online access to a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified expert to fix complex issues involving your computer network. Progent maintains one of the most extensive groups of UNIX and CCIE-certified consultants available remotely of any independent support firm in the U.S. Rates are competitive, charges are by the minute, sign-up is quick, and service is world class.
In case your Maine network is away from larger metropolitan areas such as Portland, Lewiston, or Bangor, contact with UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers may be problematic when there's a crisis. This could mean lost revenue for your business, angry clients, idle employees, and distracted executives. By contacting Progent's remote support, you can get in touch with a Premier professional who can offer assistance when you need it to get your system operating.
Since Progent charges for phone help on a per-minute basis, your business is invoiced only for services received. Progent requires no service activation fee. Many online support firms demand significant minimum payments or charge for each quarter hour or more. Progent's by-the-minute granularity and straightforward billing model avoid big invoices for speedy fixes.
If your Maine business requires online support for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online support, phone 866-776-4368, or see Contact Progent.
Why is Progent's Remote Support Program Unique?
Progent's seasoned team of remote support professionals possesses a broad range of world-class computer skills. This allows Progent's online technical support specialists to deal successfully with the most complex technical problems more quickly than is possible with typical independent support organizations or with the internal IT staff usually available to smaller companies. Progent has developed the technology and experience to fix problems economically in a wide variety of network configurations that incorporate combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE support experts have qualified for professional credentials including Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support experts also have a variety of high-level Cisco certifications such as Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, CCVP, and Design Professional.
To help businesses that operate networks based on a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's online support group offers the services of engineers have earned prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering advanced security consulting, Progent provides phone-based support from engineers with important security certifications including Certified Information Security Manager Engineers, CISSP specialists, and ISSAP consultants. The range of Progent's technical knowledge coupled with Progent's team-oriented approach to fixing network difficulties streamlines trouble ticket escalation, if needed, to specialists with sufficient background to resolve unusually intractable support calls. This accelerates remediation of emergency network problems, prevents system downtime, and reduces maintenance invoices.
For companies anywhere in Maine, Progent enables virtually instant online communication with a UNIX, Linux, Sun Solaris, macOS or OS X consultant for urgent expertise to fix technical issues that are affecting business productivity and are beyond the experience of your local computer support organization. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Certified service team can connect to your computer environment by means of state-of-the-art remote troubleshooting tools in order to provide quick and efficient evaluation and resolution of serious network issues.
Services Progent's Remote Support Specialists Can Offer Your Maine Company
Progent network consultants can offer advanced assistance for an extensive set of UNIX, Apple Mac, Cisco, and Windows technologies such as:
Online Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based network support team can assist Maine companies to maintain an extensive array of information products and technologies that include system architecture, email solutions, security expertise for computer systems and company processes, Windows coexistence with UNIX/Linux, Solaris, or Apple macOS and OS X systems, virtual server technologies for processor economization and centralized administration, and transitioning from older systems to contemporary solutions powered by newer versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.
Progent's service experts offer remote technical help for computers powered by leading variants of the UNIX platform including:
Apple macOS and OS X,
IBM AIX Operating System,
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or common Linux packages such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Technology
Progent leads the computer support arena for offering immediate and economical communication with Cisco CCIEs. CCIEs are high-level networking engineers who are awarded this advanced credential only after thorough examinations administered by Cisco. In most cases Cisco CCIEs work for large enterprises or national Internet service providers (ISPs), and consequently their expertise is not conveniently available to small and medium-size businesses.
CCIE and CCNP Certified consultants from Progent can assist you to architect, configure, and maintain a converged network infrastructure that can streamline business processes, reduce expenses, and speed time to productivity. By providing Cisco routers experience with Catalyst switches consulting services and Cisco Aironet wireless products configuration assistance, Progent can greatly enhance the business value of your connectivity environment in Maine. To see more information concerning Progent's expertise in Cisco network appliances, see Cisco Network Consulting Expertise.
Microsoft Partner for Online Consulting for Windows
Progent's Microsoft-certified online service experts can provide computer system troubleshooting and IT support for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the assistance of consulting engineers who can help your company with a wide variety of technology practice areas including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
MS Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 configuration,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint 2013 application development,
Skype for Business Server configuration support and Lync Server migration, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server maintenance, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server planning,
SBS Server 2011 support, and
Windows Essentials cloud integration.
Certified System Security Engineers
Progent provides you access to certified CISA, CISM, and ISSAP security engineers who offer a range of security services that can strengthen the defenses of your UNIX, Linux, Solaris, or macOS and OS X environment against attacks or help you to recuperate rapidly from an attack. Security services provided Progent include: extensive security audits utilizing tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Solar Winds and Hydra; rapid recovery from virus and worm assaults; setting up firewalls; designing secure techniques for off-site and mobile connectivity; protecting your email system against spam and directory harvest attacks; and implementing continual automated monitoring. To learn more information on Progent's security support for small and midsize businesses, go to Progent's Professional Expertise for System Security.
Business Applications Services: Webinar Training, Custom Programming, Integration
Progent's Apple Mac technology consultants can support the creative aspect of Macintosh computing by offering consulting services and training in imaging, sound, and motion video. Progent's consultants can provide help in a range of Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Team offers in-depth consulting support and training in special application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom development, and training for Microsoft applications such as CRM, MS Office Project, Office Word, and Microsoft Excel. To find out more information about Progent's expertise, programming, and training offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.
Help Desk Call Center Outsourcing Alternatives
Progent provides a variety of programs for Call Center services that include UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and maintains a large team of Cisco-authorized network experts. Progent's Help Desk team of seasoned UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts are available to offer your customers instant communication with a dependable technical support team with years of background in telephone-based support and remote access repair service for small and midsize business networks. Progent's concentration is on giving the Call Center a positive image as a solid driver of company success, and Progent's target is to resolve and not simply record problems. To find out more information concerning Progent's Call Center support and outsourcing services, refer to Progent's Call Center Services.
Progent's Remote Service Technologies
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Specialist Immediately
Progent's advanced customer support database system includes extensive records of all support delivered to Progent's customers. Each authorized Progent team consultant has the benefit of the specifics of support delivered to every client by any team member. This database of problems and solutions is structured as a readily accessible internal database that enables Progent's online technical engineers to communicate their experiences company-wide to ensure that the quality of Progent's technical support grows over time. Progent's partnerships with major industry leaders including Cisco and Microsoft make available additional extensive support knowledge bases as well as to manufacturers' internal support personnel that enable Progent's online consulting experts to come up with the best solutions quickly.
To see how to contact a UNIX/Linux engineer or a Cisco certified CCIE for emergency online engineering support in Maine, call 1-800-993-9400 or visit Expert Remote Network Support.