If your company computer network is in the state of Maine you can depend on fast online contact with a UNIX or CCIE-certified professional to help with complex problems affecting your network. Progent maintains one of the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts available by phone of any independent service firm in the U.S. The cost is affordable, charges are per minute, sign-up is quick, and support is world class.
In case your Maine organization is located far from more populated metropolitan neighborhoods like Portland, Lewiston, or Bangor, contact with UNIX or CCIE-certified engineers is often limited during an urgent situation. This can cause a drop in productivity for your company, upset clients, idle workers, and defocused executives. By calling Progent's online services, you can get in touch with a Premier engineer ready to offer assistance whenever you have to have it to keep your computer network running.
Since Progent charges for phone support by the minute, your company pays just for services provided. Progent requires no initialization surcharge. Many online service companies apply substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity and straightforward billing policy avoid unexpectedly large invoices for quick repairs.
If your Maine business needs remote help for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based help, call 866-776-4368, or visit Contact Progent.
What Makes Progent's Online Technical Support Services Special?
Progent's seasoned staff of online support professionals possesses a broad array of world-class information technology skills. This enables Progent's remote technical support specialists to resolve the most complex technical problems more quickly than is possible with typical independent service organizations or with the internal IT staff commonly available to small or mid-size businesses. Progent has developed the technology and skills to repair problems economically in many different network environments that feature mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE consultants have been awarded major credentials such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support engineers also hold a number of key Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
To assist companies that run networks incorporating a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote support group can provide the help of engineers with prestigious Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide high-level security expertise, Progent provides remote support from engineers who have qualified for major security certifications such as CISM Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional engineers. The scope of Progent's technical knowledge coupled with Progent's group approach to repairing technical problems allows trouble ticket escalation, if needed, to experts with relevant competence to resolve particularly intractable jobs. This speeds up remediation of serious network problems, prevents network disruption, and reduces maintenance invoices.
For businesses in the state of Maine, Progent enables immediate remote access to a UNIX, Linux, Sun Solaris, Apple macOS or OS X specialist for urgent assistance to fix information system problems that are affecting business productivity and are beyond the experience of your ordinary computer support resources. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-Certified service team can analyze your network by means of the latest remote support tools in order to provide rapid and economical analysis and resolution of critical network problems.
Troubleshooting Services Progent's Online Consulting Experts Can Offer Your Maine Company
Progent's network engineers are qualified to deliver advanced support for an extensive array of UNIX/Linux, Apple, Cisco, and Microsoft solutions such as:
Online Support Services for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online network support team can assist Maine small businesses to maintain a large assortment of information products and technologies including system architecture, email support, security consulting for networks and company processes, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware options for server consolidation and centralized management, and transitioning from legacy applications to current solutions powered by newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's support professionals offer remote troubleshooting for systems powered by leading versions of the UNIX platform such as:
macOS and OS X,
SCO UNIX and
Silicon Graphics IRIX or common Linux platforms including
Debian GNU/Linux and
Cisco Network Architecture and Security Technology
Progent is unmatched in the IT consulting industry for providing immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level network engineers who earn this advanced credential only after intense examinations administered by Cisco. Most Cisco CCIEs are employed by large enterprises or national ISPs, and as a result their services are not conveniently accessible to small and medium-size businesses.
CCIE Certified consultants from Progent can assist your company to plan, setup, and maintain an integrated business network that can streamline operations, reduce expenses, and speed the path to profitability. By combining Cisco integrated services routers expertise with Cisco Catalyst switches support and Aironet wireless products configuration help, Progent can dramatically increase the business value of your information system in Maine. To learn more on Progent's services for Cisco network appliances, visit Cisco Network Professional Expertise.
Microsoft Certified Partner for Phone-based Technical Support for MS Windows
Progent's Microsoft-expert remote service experts can deliver network problem solving and consulting help for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your business the expertise of consulting engineers who can help you with a broad range of platform expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
MS Exchange Server 2019 planning and configuration,
MS Exchange 2016 Server migration, Microsoft Exchange Server 2013 configuration,
Exchange Server 2010 management,
SharePoint Server 2016 migration consulting services,
SharePoint 2019 planning and deployment,
Microsoft Skype for Business Server integration consulting and Lync Server migration, Microsoft Forefront Threat Management Gateway administration and ISA Server maintenance, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online planning,
SBS Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Premier Security Experts
Progent provides you the services of expert CISM, CISA and CISSP security engineers who can deliver a variety of security services that can bolster the immunity of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against internal or external threats or assist your business to revive rapidly from an attack. Security services available from Progent include: in depth security audits using platforms such as GFI LANguard, NMAP Port Scanner, and software from Metasploit and Netcat; fast recovery from virus and worm assaults; configuring firewalls; planning safe techniques for remote and mobile connectivity; securing your email system against viruses, spam and DHA attacks; and implementing round-the-clock network monitoring. To find out more on Progent's security services for small and medium-size companies, see Progent's Consulting Expertise for Network Security.
Business Applications Services: Webinar Training, Customization, Integration
Progent's Mac technology experts can promote the creative aspect of Macintosh environments by offering help services and training in imaging, audio, and video. Progent's consultants can provide expertise in a variety of Apple Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Team offers in-depth consulting support and education in special application areas including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, customization, and education for Microsoft applications such as Microsoft CRM, Office Project, Office Word, and Microsoft Excel. To read more on Progent's consulting, programming, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.
Help Desk Outsourcing Alternatives
Progent offers a variety of programs for Help Desk Call Center services including UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Operations Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are intended primarily for companies who require the immediate accessibility of an effective Help Desk but who have limited budgets and internal support resources. Progentís Virtual Help Desk is a seamless supplement to your existing Helpdesk team. Progent can operate as a primary Call Center for your organization, serve as an escalation resource for tough technical issues, or be available in overflow situations when your other resources are too busy. Progent's Help Desk Call Center Consulting Services can assist you in establishing an effective new Help Desk or improving your current one, evaluating or customizing Call Center software products to address the special requirements of your business, or providing temporary personnel to work online in conjunction with your in-house Call Center group to deal with high-demand scenarios like system upgrades. To learn more on Progent's Call Center outsourcing, visit Progent's Help Desk Support.
Progent's Remote Service Technologies
Progent has developed an arsenal of customized tools, refined during many years of field experience, focused on promoting the most advanced standard of service for delivering remote engineering help and repair for small and medium-size company IT networks. Progent provides secure Virtual Private Network support for gateways from multiple leading sources such as Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN remote connectivity permits the experts of Progent's remote service group to link to your environment without violating corporate security.
Progent's powerful service database system includes thorough records of all support provided to Progent's clients. Each active Progent team engineer has access to the specifics of services rendered to every customer by any team engineer. This database of problems and resolutions is organized as a readily searchable proprietary database that enables Progent's online support engineers to share their experiences with the whole team to make sure that the quality of Progent's support grows over time. Progent's certifications with key vendors such as Cisco and Microsoft permit access to additional vast technical support databases and to manufacturers' in-house technical personnel that enable Progent's online service specialists to come up with the optimal solutions promptly.
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Specialist Now
To see how you can ask a UNIX/Linux engineer or a Certified CCIE for urgent phone-based engineering expertise in Maine, phone 1-800-993-9400 or visit Urgent Online Network Support.