For small office network systems located in the state of Maine, Progent's Microsoft qualified technical team members can deliver remote phone support and troubleshooting to resolve your computer network problems fast and cost effectively. Progent has developed enterprise-grade skills, software utilities, and support knowledge bases to identify and fix network problems while avoiding the high cost and time delays normally associated with in-person technical service visits.
If your Maine organization is located beyond the larger urban areas such as Portland, Lewiston, or Bangor, your nearby computer support options may be limited in technical capability, or not available during urgent situations. This can result in a office network that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progentís staff of network professionals average more than 10 years of real-world computer industry experience, in the trenches of network support, performing a extensive range of technical projects for a varied range of customers. This means you get not only the technical know how needed for the task, but a consultant with proven methods for applying those skills to deliver cost effective network solutions.
Oracle Administration Support and Application Development
Progent can provide online access to an Oracle certified expert for Oracle DBA services or an Oracle software programmer. Progent can assist you to develop effective solutions for key Oracle database administration activities such as database tuning, backup and restore processes, and information security, or mentor your IT staff how to follow industry best practices for simplifying various management tasks. Progent can in addition provide the support of a PL/SQL developer to help your company to build, test, enhance, or port Oracle-based applications that can vary from business reports to database-powered web commerce sites. Progent has experience with SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to optimize existing SQL code by utilizing Oracle's SQL Access Advisor.
Integration Help for Office 365 Applications and Services
Office 365 is Microsoft's expanding family of client productivity applications and cloud-hosted services available on a monthly or annual subscription basis. Office 365 apps and cloud services are offered in a variety of subscription plans intended for markets ranging from students and households to global enterprises. Progent offers fast and affordable remote access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Android technology. Progent can assist you to evaluate the wealth of subscription plans offered with Office 365 and integrate your information network with Office 365 so you realize maximum business value. Progent's Office 365 integration consultants support cross-platform networks that include Windows, macOS, and Linux technology. Progent can also assist you to create and manage hybrid ecosystems that seamlessly combine on-premises and cloud-based resources.
Progent's Juniper-authorized network engineers can help your company to plan and implement Juniper Firewall/VPN platforms, optimize and troubleshoot your infrastructure, and upgrade smoothly from discontinued products to current releases. Progent's Junos OS engineers offer expertise with Juniper's flagship network control software to help your business to streamline the administration and improve the security of your Juniper VPN appliances and firewalls. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software products and can help you manage networks that include a combination of Juniper's software platforms.
SQL Server 2017 Integration Expertise
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business benefits of migrating to SQL Server 2017 and can assist you to plan and carry out a smooth migration of your databases and applications to any deployment model including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or on-premises support services ranging from as-needed design assessment or debugging to comprehensive project management to make sure your SQL Server 2017 project is successfully completed on time and on budget. To find out more, refer to SQL Server 2017 integration consulting.
SonicWall-certified Firewall Integration Consulting Services
Progent's SonicWall firewall experts can show you how to configure, manage, and update SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified network security consultants can help you incorporate SonicWall security gateways into a complete network protection solution and build security into your corporate practices. To learn more, see SonicWall firewall consultants.
Common Examples of Online Support Services Offered by Progent for Cisco Routers
Some of the typical remote Cisco router support services available from Progent's certified Cisco experts are configuring domain name, DHCP, routing maps, logging, and user accounts; setting up iBGP, aggregate routing, BGP to EIGRP redistribution, and ECN gateways; troubleshooting BGP peering arrangements, routing maps, line settings and BGP peering arrangements; upgrading router's IOS image; setting up and confirming failover; troubleshooting VPN tunnel problems; making a network diagram and documenting configuration; plus security and disaster recovery planning.
Microsoft Exchange Server 2016 Migration Consulting
Progent's certified MS Exchange Server 2016 migration consultants can assist you in all phases of your migration to Exchange Server 2016 such as planning HA infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining mass storage capacity required for your virtual machines, mailbox databases and log files; setting up HLB for high-availability client access services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Power BI Integration Services
Progent's Power BI consultants can assist your business to design, deploy, maintain, enhance or troubleshoot your Power BI environment. Progent's database experts can help you to organize your source data for Power BI visualizations. Progent can show you how to build and manage an onsite, cloud based, or hybrid environment for Power BI. To learn more, see Progent's Power BI integration consulting.
Progent's Consulting and Development Support for Microsoft SQL Server 2016
SQL Server 2016 introduces significant improvements in speed, capacity, security and compliance, availability, mobile computing support, and built-in BI. New features include PolyBase for processing SQL and NoSQ files simultaneously for big data applications, Jason support, Dynamic Data Masking, Mobile Report Publisher, and seamless management of on-premises and cloud-based operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide remote and on-premises support to help organizations of any size to plan, implement, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint, Dynamics ERP, Skype for Business, and System Center Operations Manager (SCOM).
Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants can provide remote or on-premises support to assist organizations of all sizes to plan, implement, manage, update or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers in-depth support for all the technologies that go into building an end-to-end Jabber solution including Cisco network devicesand management software, Microsoft Office 365 apps, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP trunking, WiFi networks, security and compliance, cloud integration, telepresence systems, PBX products, business continuity, and the many other pieces of a cohesive collaboration solution.
Progent's Client Testimonials
Progent has delivered remote or onsite technical support service to companies in each state in the United States. Many of these clients have indicated their high regard for Progent via testimonials to the high quality of Progent's service staff. Take a look at Progent's customer testimonials to see what they say concerning the high level of Progent's network support services
After-hours Remote Support
Progent's low-priced extended hours remote support program offers clients 24x7 access to online support from Progent's TRC. Services available outside normal work hours include fixing problems with Microsoft-based servers, Windows desktop support, assistance with MS Office applications, network and system backup and recovery, and basic routing and switching support for Cisco networking products.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and verify a consistent process for restoring applications and services rapidly after a breakdown. SRM supports centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also allows non-intrusive testing for site recovery, updates and patches and can produce audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to help your organization to plan, configure, test and manage a DR system powered by VMware Site Recovery Manager.
Contact a Progent Network Support Expert
To find out how you can contact a Progent network consultant for remote or onsite assistance in #(state), phone 1-800-993-9400 or visit Remote Network Help.