For small business networks located within the state of Maine, Progent's Microsoft qualified technicians can provide online assistance and troubleshooting to repair your computer network troubles fast and cost effectively. Progent has developed world-class skills, sophisticated tools, and support knowledge bases to diagnose and fix IT problems without the high cost and delays normally associated with onsite service visits.
If your Maine business is located outside of the larger urban areas such as Portland, Lewiston, or Bangor, your local network support choices may be limited in skills, or unavailable during a crisis. This results in a network that is unstable or causing productivity loss due to technical issues persisting for too long. Progentís group of expert network professionals average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a varied range of customers. This means you obtain not only the technical expertise needed for the job, but an expert with field proven methods for applying that expertise to assist with efficient network solutions.
Microsoft Exchange 2016 Upgrade Support
Progent's Microsoft Exchange Server 2016 migration consultants can help you in all facets of your migration to Exchange Server 2016 including planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; determining storage requirements for your VMs, mailbox databases and log files; configuring hardware load balancing for fault-tolerant client access services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Full Array of Security Help
Progent's , CISSP, CISM, and ISSAP certified security consultants can assist your company to perform complete security assessments, restore operations rapidly from virus and worm attacks, configure firewalls, configure secure mechanisms for remote and mobile access, install spam filtering and email encryption, and craft a company-wide security strategy based on round-the-clock automated network monitoring. Progent's ProSight family of remote security monitoring and management services includes ProSight Active Security Monitoring for ransomware defense and ProSight Enhanced Security Protection for centralized endpoint protection.
CRISC-certified Risk Management Consultants
The CRISC program was initiated by ISACA to verify a consultant's ability to design, deploy, and maintain IS controls to mitigate network risk. Progent can provide the services of a CRISC-certified risk management expert to help your company to develop and carry out a risk management strategy based on industry best practices promoted by CRISC and crafted to align with your company's risk appetite, business goals, and IT budget.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned VoIP specialists offer Cisco UC520 consulting support to assist you to maintain your legacy UC500 VoIP system or plan and carry out an efficient upgrade to a current VoIP system.
Best Practices Followed by Seasoned Consultants
Many organizations located far from areas with ample expert engineers utilize poorly trained or inexperienced local consultants for critical IT support services. This can result in a network that is unstable or inefficient. Progentís staff of Microsoft and Cisco certified consultants average over ten years of real-world industry experience, in the front lines of IT support, providing an extensive range of information system services for a broad selection of clients. This means that with Progent you receive not only expert network engineering skills, but an engineer who follows computer industry leading practices in applying that knowledge to solve real-world information system issues efficiently and in a consistent fashion.
Exchange 2013 Upgrade Services
Exchange 2013 incorporates significant enhancements to the capabilities of Exchange Server 2010 and delivers powerful innovations plus a redesigned structure. These enhancements favorably impact key facets of IT like ease of administration, high availability (HA), compliance, cost of ownership, teamwork, scalability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can provide online or onsite expertise to help you administer, tune and debug your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more current release of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment.
Data Backup/Restore Expertise
Progent's backup and restore experts can provide help for a wide array of products and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux physical and virtual servers and desktops plus notebooks and handhelds. Progent supports all major data protection platforms by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake Availability integration. Progent also offers help with Acronis Backup and Recovery, MozyPro, Retrospect, Apple Time Machine, Backup Exec, BackupAssist Software, HP Data Protector, and Oracle Solaris FLARs. For enterprises, Progent can provide VMware Site Recovery Manager (SRM) consulting. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and medium-sized businesses as an affordable and fully managed solution for secure backup and disaster recovery.
Progent's Consulting Support for Microsoft SQL Server 2014
SQL Server 2014 incorporates significant enhancements in key areas such as speed, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates transparently across all workloads including OLTP, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and onsite consulting services such as planning, deployment, administration, troubleshooting, and application development services to enable organizations of all sizes to realize fast return from their SQL Server 2014 investment. In case your organization is currently using Microsoft SQL Server 2014, Progent can help your company to perform a cost-effective upgrade to Microsoft SQL Server 2016.
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP offers firewall protection, penetration alerts, endpoint control, and web filtering via cutting-edge technologies incorporated within a single agent accessible from a single console. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP environment that meets your company's specific needs and that helps you prove compliance with legal and industry data security standards. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require immediate attention. Progent's consultants can also assist you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.
Web Development Services
If you need to spruce up your company web, develop internal web sites for applications such as HR or employee training, build a standout Web presence for a new business, or create enterprise-class, data-driven web applications, Progent can provide skilled and seasoned web designers and programmers. Progent's experts can also help your company to host your web solutions by building and maintaining a protected, robust server and communications environment that includes offsite and wireless connectivity. Services offered by Progent's Experts Team include web Site design, web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one training for popular web development tools. For database-intensive web sites, Progent offers the expertise of certified SQL Server programmers, Oracle developers and database administrators, and MySQL consultants.
Microsoft Exchange 2019 Server Planning and Configuration Services
Progent can assist your organization in any facet of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 Core for hosting Exchange; planning high availability system topology for a local, cloud-based or hybrid environment; moving mailboxes; designing and implementing Windows Hyper-V; setting up hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and setting up Outlook clients. For more information, visit Progent's MS Exchange 2019 Server deployment services.
Cisco IOS Upgrade Consulting
If your network incorporates Cisco appliances, you may be running an old version of IOS, the control software powering most Cisco router as well as the latest Cisco switches. Cisco frequently publishes updates to IOS in order to correct problems, shore up security weaknesses, or add functionality. However, upgrading IOS and other Cisco operating systems can be a challenge, depending upon your Cisco device and your system infrastructure. As an example, there could be limitations of internal RAM that might cause a new software version to execute improperly. Progent's Cisco CCIE-certified consultants offer a broad variety of services associated with upgrading Cisco IOS software or any other Cisco OS like IOS EX, CallManager or Unified Communications Manager. Progent's consultants can run audits of your router software, propose appropriate updates, provision Cisco devices, transfer images/, activate and verify your new software, optimize performance, resolve issues, and teach your IT staff how to take advantage of any important new functions.
Contact a Progent Computer Consultant
To see how to contact a Progent computer support expert for remote or on-premises assistance in , phone 1-800-993-9400 or visit Remote Computer Help.