For office computer networks located throughout the state of Maine, Progent's Microsoft authorized technical team members can provide online support and remote troubleshooting to repair your computer system troubles quickly and cost effectively. Progent has developed enterprise-grade expertise, advanced software tools, and support knowledge bases to troubleshoot and resolve IT problems while avoiding the expense and delays normally associated with onsite technical service calls.
If your Maine company is located outside of the larger urban areas such as Portland, Lewiston, or Bangor, your local network systems support choices may be limited in expertise, or unavailable during a crisis. This results in a network environment that is unstable or causing efficiency loss due to technical problems continuing for too long. Progentís staff of network consultants average more than ten years of real-world IT industry experience, in the trenches of computer network support, performing a large variety of technical projects for a diverse range of customers. This means you get not just the technical competency needed for the task, but a consultant with field proven methods for applying that expertise to assist with affordable network solutions.
Progent's Juniper Networks-certified network engineers can assist you to plan and deploy Juniper Firewall and VPN platforms, enhance and troubleshoot your network infrastructure, and upgrade efficiently from discontinued products to the latest releases. Progent's Junos OS consultants offer expertise with Juniper's flagship network control software to enable your business to streamline the management and strengthen the security of your Juniper VPN devices and firewalls. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software platformS and can help organizations manage environments that include a combination of Juniper's OS platforms.
Power BI Integration Consulting
Progent's Power BI experts can help your business to design, install, maintain, enhance or troubleshoot your Power BI environment. Progent can also help you to prep your source data for Power BI reports and dashboards. Progent can assist you build and administer an onsite, cloud, or hybrid network model to run Power BI. To learn more, visit Progent's Power BI integration consulting.
CISM-certified Cybersecurity Management Consultants
Progent offers the services of CISM Certified security management consultants. The Certified Information Security Manager (CISM) committee describes the core competencies and worldwide standards of performance that IT security professionals are required to master. It provides executive management the confidence that consultants who have qualified for their CISM certification possess the experience and knowledge to deliver effective security management and support consulting.
Exchange Server 2016 Upgrade Consulting
Progent's certified MS Exchange 2016 Server migration consultants can help your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange Server and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing for fault-tolerant client access services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Microsoft Dynamics NAV Consulting
The most recent release of Microsoft Dynamics NAV offers powerful innovations including Personalized Role Centers, improved business intelligence and reporting options, and advanced workflow support. Progent's Microsoft Dynamics NAV consulting experts offer programming, integration and troubleshooting services to help you to get the most from Microsoft Dynamics NAV. Progentís engineers can help you to connect Microsoft Dynamics NAV to other systems and programs. In addition, Progent can assist your organization to create and analyze databases so you can improve your knowledge of your operations, attract more customers, expand your marketing campaigns, and form successful alliances.
Amazon Web Services (AWS) Migration Consulting Services
Progent's Amazon Web Services (AWS) planning and integration consultants can provide affordable online consulting to assist businesses of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3 for expandable cloud storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore solutions, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to deploy cloud-centric or hybrid ecosystems that seamlessly integrate Amazon AWS resources. Progent offers occasional support or Progent can provide comprehensive project management outsourcing to help you move efficiently to the Amazon AWS platform.
Cisco Unified Communications Manager and Cisco Unified Communications Manager Express Consulting
Cisco Unified Communications Manager (Unified CM), previously named CallManager, is the heart of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Unified CM Express (CME) provide a borderless IP-PBX by integrating with apps such as Unified CM IM and Presence Service, Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR), and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's CCIE-certified Cisco Unified CM experts can help with any aspect of Unified Communications Manager support and troubleshooting in areas that include integrating Voice over IP phones and video IP phones, reviewing dial plans, setting up SIP trunks and CUBE internetworking, installing ISR G2 routers with CUBE support, designing Cisco UCS server clustering solutions for high availability, and integration with Exchange and Skype for Business.
Planning and Support Services for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager consulting experts can help businesses of all sizes to adhere to best practices to configure SCVMM 2012 hosts, networking, storage systems, and libraries; design, implement, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can assist your business to move from a legacy release of SCVMM or from another management platform, and Progent can help you to optimize and troubleshoot your current SCVMM 2012 environment so you get the highest possible business value. Progent also offers Virtual Machine Manager 2016 migration consulting to help you to plan and execute an efficient migration from SCVMM 2012 to Virtual Machine Manager 2016 so you can benefit from new assurance features, more affordable VMM storage options, and other enhancements.
Online Seminars for Desktop Applications
Progent offers live online training for popular client applications. Progent's Webinar training covers topics that include Microsoft Office 365 Excel and Power BI reporting, Office 365 Word VBA programming, PowerPoint co-editing, Office Outlook calendar sharing, Microsoft Office Access rapid application development, Microsoft Dynamics GP migration, and Windows 10 configuration. Online training provides all the advantages of traditional in-person sessions, such as immediate interaction between students and teachers, but eliminates the costs of travel and the challenge of trying to accommodate the availability of multiple students.
Comprehensive Support Services for Systems at Colocation Data Centers
There are hundreds of enterprise-level data center colocation sites in the and major cities across the U.S., and Progent's colocation support team can improve your network's reliability and performance by helping you choose a colo facility that addresses the individual needs of your company such as geographic proximity, size, communications, budget, and value-added features and services. Progentís colocation center IT services are intended for companies with equipment housed at colo hosting sites and requiring timely in-person help at the collocation site as well as remote support from Microsoft and Cisco Premier professionals. Progent provides a selection of colocation center consulting services including system topology analysis, Windows and Linux server installation and maintenance, troubleshooting for server and telecommunications networking, development and deployment of high availability configurations, defining and implementing layered security defenses, firewall integration and support, configuring load balancing environments, and planning high-availability server cluster systems.
Stealth Penetration Testing
Stealth intrusion checking is an important component of any comprehensive IT system security plan. Progentís security professionals can run thorough unannounced intrusion security tests without the knowledge of your company's internal IT resources. Stealth penetration checking uncovers whether existing security defense tools such as intrusion incident warnings and event history analysis are properly set up and actively monitored.
SharePoint Server 2016 Migration Consulting
Microsoft SharePoint 2016, designed for local installations of SharePoint, supports deep integration with SharePoint Online and Office 365 to allow hybrid environments that transparently combine on-premises and cloud-based resources. Additional enhancements include rapid provisioning with the MinRole role-based topology feature, larger scale, faster performance, tighter security and compliance, enterprise analytics via Power BI support, and a more engaging user interface for collaboration. Progent's Microsoft-certified consultants offer affordable online and onsite expertise, application development, and troubleshooting support for businesses of any size who want to upgrade to SharePoint 2016 or SharePoint Online from prior releases of SharePoint. To find out more, visit SharePoint 2016 Migration and Hybrid Integration Consulting.
Linux Support Services and UNIX/Windows Integration
If your small business network mixes Linux technology with Microsoft Windows, Progent can assist you to integrate your servers into an efficient system that allows all your operating systems to coexist peacefully for simpler administration, transparent data exchange, fault tolerance, enhanced performance, and integrated security. If you are writing or testing Linux applications within an environment that incorporates Windows-powered servers, desktops, and applications, Progent can provide full-service IT outsourcing that frees you to concentrate on your area of expertise.
64-bit Processing Upgrade Support Services
Progentís 64-bit migration experts can help you to update your application servers and workstations affordably from 32 bits to 64 bits. Progent can assist your company to calculate the risks and benefits of migrating to 64-bit processing, plan a cost-effective upgrade strategy that minimizes business interruptions, and deliver timely online help to aid your company to configure 64-bit software and application programs on your existing hardware. Progent's Microsoft-premier engineers can assist your company to install the 64-bit versions of Microsoft platforms such as Microsoft Windows Server, Exchange Server, Windows 10, and Office Excel.
Configuration of Cisco's Managed Switches
Progent's Cisco CCIE-certified network technology engineers can provide advanced remote and on-premises support and troubleshooting for Cisco's Catalyst, Nexus and Meraki series of managed switches for applications that run the gamut from small organizations and campus networks to enterprise data centers and public clouds. Progent can show you how to implement Cisco's quickly evolving switching technology to realize the speed, expandability, resilience, virtualization support, data protection and ease of management demanded by your business. To learn about Progent's consulting services for Cisco's market-leading portfolio of Catalyst switches, refer to Cisco Catalyst switch consulting and support. To learn about Progent's consulting and support for Cisco's Nexus line of data center switches, see Nexus switch support. To find out about Progent's support services for Meraki switches, refer to Cisco Meraki switches integration.
Microsoft System Center 2016 Planning and Integration
Microsoft System Center 2016 provides important improvements for managing hybrid cloud networks through advanced integration with Windows Server 2016 servers, Windows 10 clients; unified management of mixed-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded cloud support including tighter integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to design and configure a new deployment of System Center 2016, expand or tune an existing one, migrate efficiently from a previous version of System Center, or debug your System Center solution.
Get in Touch with a Progent Network Support Expert
To see how to access a Progent computer support expert for remote or on-premises assistance in , call 1-800-993-9400 or go to Online Network Help.