For small office computer networks located throughout the state ofMaine, Progent's Microsoft certified professionals can provide online help and troubleshooting to repair your network troubles quickly and affordably. Progent has developed enterprise-grade expertise, advanced software utilities, and support knowledge bases to troubleshoot and resolve computer network problems while avoiding the expense and time delays normally associated with onsite technical service calls.
If yourMainecompany is situated outside of the larger metropolitan areas such asPortland, Lewiston, or Bangor, your local computer support choices may be limited in expertise, or unavailable during an emergency. This can result in a network environment that is unusable or causing wasted time due to technical issues continuing for too long. Progentís team of network engineers average more than ten years of real-world computer industry experience, in the trenches of network support, performing a wide variety of technical tasks for a diverse range of customers. This means you get not only the technical skills needed for the task, but a consultant with demonstrated methods for applying that expertise to deliver cost effective network solutions.
ProSight LAN Watch Server and Desktop Remote Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your network operating efficiently by tracking the state of critical computers that power your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT personnel and your assigned Progent engineering consultant so that all potential problems can be resolved before they have a chance to disrupt productivity. Learn about Progent's complete ProSight portfolio of affordable managed services for small and mid-size businesses.
Microsoft Dynamics NAV Consulting
The most recent release of MS Dynamics NAV offers several innovations such as tailored Role Centers, enhanced analytics and reporting options, and advanced workflow management. Progent's Dynamics NAV consulting experts can provide software development, integration and debugging support to enable you to benefit from MS Dynamics NAV. Progentís consultants can assist you to integrate Microsoft Dynamics NAV ERP software to additional systems and programs. Also, Progent can assist your organization to design and utilize databases so you can improve your understanding of your operations, attract more clients, expand your marketing strategies, and build productive partnerships.
Advanced Project Management Experts
For advanced project management support, Progent offers access to senior information technology experts with years of background as technology project managers for program development, information systems implementation, and business process re-engineering working with organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide advanced management expertise to help enterprise clients to follow best practices to ensure that strategic projects are completed on time and within budget.
Integration Expertise for Office 365 Applications and Cloud Services
Office 365 is Microsoft's expanding family of productivity programs and cloud services offered on a subscription basis. Office 365 apps and cloud-based services are offered in an array of product bundles targeted at markets ranging from students and home offices to global enterprises. Progent offers fast and affordable online access to consultants with expertise in Microsoft, Mac, Apple iOS, and Android platforms. Progent can help your business to evaluate the many subscription options available with Office 365 and configure your information network with Office 365 so you derive top business value. Progent's Office 365 integration consultants support multi-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to create and manage hybrid solutions that seamlessly combine local and cloud-based products and services.
MS Project Server Integration and Training
Progent's Microsoft Project Server consultants can provide advanced remote and on-premises support for Project Server as well as for Microsoft products that work closely with Project Server. Services offered by Progent include Microsoft Project Professional and Project Web App integration, SharePoint 2013 design and deployment, Microsoft SQL Server 2016 integration and development, Microsoft SQL Server 2014 support, MS Exchange 2016 migration, Exchange 2013 integration, Exchange Server 2010 management,Office Excel and Office 365 Excel development, and Office PowerPoint and Visio webinar training. Progent offers access to Cisco-certified CCIE network engineers to assist you to optimize your infrastructure to support local, branch, home-based, and mobile workers so that they can use Project Server to collaborate securely and productively. Progent's certified security consultants can help your IT team to plan and enforce security policies that protect sensitive project information without interfering with the productive sharing of legitimate data.
WatchGuard Firewall Planning and Configuration Expertise
Progent's WatchGuard consultants can show you how to integrate WatchGuard Firepower Firewall/VPN security appliances that fit your security needs and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade to modern WatchGuard Firebox firewalls. To learn more about Progent's consulting and support services for WatchGuard firewalls, visit WatchGuard firewall configuration consulting.
Ransomware Removal and Recovery Consulting
Progent can provide the services of experienced ransomware recovery experts with the skills to rebuild a network that has suffered an attack by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or Locky. To learn more, see ransomware removal and restoration consulting.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure experts and CUBE integration consultants can assist organizations of any size to plan, integrate, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent can provide cost-effective remote or onsite support to help companies to migrate efficiently to an advanced communications environment that delivers accelerated ROI. Progent's certified Microsoft collaboration consultants can assist you to set up interfaces between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business and Lync Server for access to a SIP-based IP PSTN trunk.
Exchange 2010 Upgrade Support
Progent's Microsoft-certified Exchange 2010 consultants can help you to maintain and troubleshoot your current Exchange 2010 Server deployment or provide the assistance of certified Microsoft Exchange 2016 professionals and Office 365 Exchange Online specialists to help you determine the value of upgrading to a current edition of Microsoft Exchange that delivers quick return on investment by improving your productivity, cutting the expense of equipment and support, simplifying administration, and integrating your key communications platforms.
Failover Clustering Help for Windows Server 2016 and Windows Server 2012 R2
The failover clustering feature set built into the latest releases of Microsoft Windows Server has been dramatically redesigned to streamline the installation, configuration, and administration of clusters and to offer greater levels of system availability, security, performance, and flexibility. New or improved capabilities include automated cluster Validation, easier setup and deployment, unified cluster management, redesigned cluster architecture for increased availability, hardened security and quorum structure, fewer failure points, more storage and memory capacity, improvements for multi-site clusters, and live migration support for Windows Hyper-V virtual servers. Progent's certified failover cluster experts can help your company evaluate the advantages of failover clusters, plan and execute a deployment, train your network support personnel to administer your failover clusters, provide ongoing consulting and technical help services, and produce and test a disaster recovery plan. Progent's Windows Server 2016 disaster recovery consultants can assist you you to create a cost-effective disaster recovery solution for multi-site or hybrid cloud environments utilizing failover cluster technology proven in Microsoft's Azure cloud.
After-hours Remote Technical Support
Progent's low-priced after-hours remote technical support program offers clients 24x7 availability of online technical support from Progent's Technical Response Center (TRC). Support services offered outside standard business hours include resolving issues with Microsoft server products, Microsoft Windows desktop troubleshooting, help with Microsoft Office programs, system backup/restore, and fundamental routing and switching help for Cisco networking products.
Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of computer security experts. GIAC certifications are acknowledged by companies and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer support for any of the security capabilities covered under GIAC certification including evaluating network security mechanisms, security incident management and response, traffic analysis, web-based application security and SIEM solutions for compliance with regulatory mandates for promptly reporting security incidents.
Contact a Progent Computer Support Expert
To see how you can get in touch with a Progent computer consultant for online or onsite assistance in #(state), phone 1-800-993-9400 or visit Online Network Support.