For small company network systems located anywhere in the state of Maine, Progent's Microsoft qualified professionals can provide phone help and remote troubleshooting to solve your network issues quickly and affordably. Progent has acquired world-class skills, software utilities, and support databases to diagnose and fix network problems while avoiding the expense and delays normally associated with on-site service calls.

If your Maine business is situated beyond the larger metro areas such as Portland, Lewiston, or Bangor, your nearby network systems support options may be limited in expertise, or unavailable during an emergency. This can result in a computer network that is unusable or causing wasted time due to technical problems going unresolved for too long. Progentís staff of seasoned network engineers average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a large range of technical projects for a varied range of customers. This means you get not only the technical competency needed for the job, but an expert with proven methods for applying those skills to assist with affordable network solutions.

Design and Deployment Consulting for Meraki Indoor and Outdoor Wireless APs
Progent's Meraki Wi-Fi AP experts provide online and on-premises support services to help businesses of all sizes to plan, install, manage, upgrade or repair Wi-Fi systems that utilize Cisco Meraki cloud-managed wireless access points. Progent can help your business to set up and support Cisco's Meraki-based wireless networks for environments that range from a teleworker's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products such as switches, routers and ASA firewalls to build a seamless network infrastructure that delivers identical connectivity, performance, security compliance, manageability and uptime for wired and Wi-Fi users regardless of their location or device. (Check out Cisco Meraki switches consulting and troubleshooting services.)

Examples of Online Support Services Available from Progent for Cisco Routers
Some of the typical remote Cisco router consulting services offered by Progent's certified Cisco experts include configuring hostname, IP addressing, routing maps, logging, and user accounts; configuring HSRP, aggregation, BGP to EIGRP redistribution, and static route injection into OSPF; troubleshooting policy based routing to MPLS, routing configuration, and line settings; installing current IOS image; setting up and confirming router failover; resolving VPN tunnel problems; producing a network diagram and documenting configuration; plus policy and fault tolerance strategy.

Microsoft Windows 8.1 Management and Troubleshooting and Migration
Progent's certified Windows 8.1 consultants can provide a variety of IT outsourcing and co-sourcing services to assist organizations of all sizes to support, administer, and troubleshoot networks that include workstations, laptops, tablets, or smartphones based on Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration assistance.

Citrix Virtual Windows Desktop Support Services
Progent's Citrix desktop virtualization consultants can assist you to plan, install, manage, and support a virtualized Windows application delivery and management system by providing Citrix XenDesktop consulting and XenApp support services. Progent's Cisco CCIE network consultants can help you optimize your network for delivering server-side and client-side applications, and Progent's remote datacenter management and support experts can help your organization to manage and maintain a remote datacenter that features high availability, advanced security, and rapid recovery. Progent's Citrix technology experts can also assist you manage and support other virtualization platforms from Citrix by offering Citrix XenServer consulting services and Citrix Essentials for Hyper-V support.

Unified Communications Manager and Unified CM Express Consulting
Cisco Unified Communications Manager (Unified CM), formerly named CallManager, functions as the heart of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified CM Express (CME) offer a modern IP-PBX by integrating with apps that include Cisco Unified CM IM and Presence Service, Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's Cisco-certified Cisco Unified CM consultants can help with any aspect of Unified CM configuration and debugging in areas such as integrating Voice over IP phones and video phones, designing dial plans, setting up SIP PSTN trunks and CUBE internetworking, deploying Cisco ISR routers with CUBE networking support, designing Cisco UCS server failover solutions for survivability, and integration with Microsoft Exchange Server and Skype for Business.

Amazon Web Services (AWS) Migration Consulting
Progent's Amazon Web Services (AWS) planning and integration experts can provide affordable online support to help companies to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, preparedness assessment, architectural design, testing, deployment, administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies. Progent offers advanced expertise with firewalls and VPN technology and can help you deploy cloud-based or hybrid networking models that efficiently integrate Amazon AWS cloud services. Progent offers occasional expertise or Progent can provide project management outsourcing to help you migrate smoothly to the Amazon AWS cloud platform.

ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by tracking the health of critical computers that power your business network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT staff and your Progent consultant so that all looming issues can be resolved before they have a chance to disrupt productivity. Read about the complete ProSight line of low-cost network management outsourcing services for small and mid-size businesses.

Google Android Phone Integration and Management
Progent's Android smartphone and tablet integration consulting services have years of experience providing online and onsite assistance for organizations of all sizes who need to integrate Android phones into their information systems so that mobile clients can be productive from anywhere. Progent has the range of skills to solve technical issues that involve multiple manufacturers and that entail a combination of older and current information technology. Progent provides cost-effective online consulting to assist you with any facet of planning, deploying, managing and troubleshooting your BYOD solution. Progent can deliver as-needed support to help you to handle especially stubborn technical problems, or Progent can provide outsourced or co-sourced project management services to help you complete major IT projects on time and on budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and can provide expertise with all major operating systems, apps, management tools and network infrastructure. Progent also can provide customized group or individual training to help you manage and operate Android phones efficiently.

Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to design and install an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless LAN adapted to your environment, providing you a WLAN that has the coverage, speed, load-handling capability, Quality of Service, security, and roaming ability your business needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more detailed on-premises service. Progentís on-premises wireless survey includes onsite walkthroughs, spectrum and data protection audits of your current wireless network, analysis of your buildingís floor plans, measuring for RF contention, signal propagation modeling, selection of the best placement for customer-specified Wireless Access Points including Aironet indoor and outdoor APs, Meraki access points and Apple AirPort equipment, and a comprehensive document defining the new WLAN.

Comprehensive Support Services for Systems at Colocation Sites
There are several hundred enterprise-level colocation centers in the and major cities throughout the United States, and Progent's colocation support team can enhance your network's redundancy and performance by helping you select a colocation facility that meets the individual needs of your enterprise including geographic proximity, size, connectivity, budget, and value-added features and services. Progentís data center IT services are intended for businesses with equipment located at co-location hosting facilities and in need of on-demand in-person help at the co-location facility plus remote help from Microsoft and Cisco Certified professionals. Progent offers a selection of collocation center consulting services including system architecture evaluation, Windows and UNIX server integration and support, troubleshooting for server and telecommunications networking, development and installation of high availability systems, defining and implementing layered security structures, firewall integration and support, designing load balancing environments, and creating fault tolerant server and storage clustering systems.

Citrix XenServer Consulting
Progent's Citrix certified XenServer virtualization engineers can help you to evaluate the strategic benefits of XenServer as well as other Citrix products, and can help you to design, test, execute, troubleshoot, and support a XenServer installation. Progent can in addition assess your existing Citrix technology environment and show you how to optimize resource utilization, responsiveness, security and compliance, uptime, and disaster recovery.

Web Development Consulting
If you need to spruce up your corporate Web site, develop internal web sites for applications like human resources or employee education, establish a standout Web presence for a new venture, or build world-class, database-driven web applications, Progent can provide talented and experienced web architects and developers. Progent's experts can also assist you to support your web environment by designing and managing a secure, robust server and connectivity infrastructure featuring remote and wireless connectivity. Services available through Progent's Experts Team include web Site design, web project management, Microsoft .ASP and .NET programming, graphics design, and 1-on-1 classes for leading web site development platforms. For database-driven web sites, Progent can provide the help of MS SQL Server programmers, Oracle developers and DBAs, and MySQL experts.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection services offer economical in-depth security for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint management, and web filtering via leading-edge tools incorporated within one agent accessible from a unified control. Progent's security and virtualization experts can help you to plan and implement a ProSight ESP environment that meets your organization's unique needs and that helps you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent action. Progent can also help you to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

Exchange 2010 Server Upgrade Consulting
Progent's Microsoft-certified Exchange 2010 Server consultants can help your organization to maintain and troubleshoot your current Exchange 2010 environment or provide the expertise of seasoned Exchange 2016 professionals and Office 365 Exchange Online consultants to help you assess the benefits of migrating to a modern edition of Microsoft Exchange that delivers fast return on investment by improving your workers' efficiency, lowering the expense of hardware and support, streamlining management, and integrating your key communications platforms.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and verify a consistent runbook for recovering services rapidly following an outage. SRM supports centrally managed and automated recovery, application mobility, plus transparent site migration, failback and site re-protect. Site Recovery Manager also supports transparent testing for disaster recovery, updates and patches and can generate reports to confirm full service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to help you to plan, deploy, test and maintain a disaster recovery solution based on VMware SRM.

Contact a Progent Computer Consultant
To find out how to get in touch with a Progent network consultant for remote or onsite support in , phone 1-800-993-9400 or go to Online Computer Support.