Expanding your telecommuter workforce may have a major effect on network architecture, cybersecurity, and corporate workflows. Progent has two decades of experience helping businesses of all sizes to plan, deploy, administer, optimize, and debug IT environments that support at-home workers. Progent can help your Albany organization to pick the appropriate technologies and follow leading practices in creating and maintaining a secure virtual ecosystem for teleworkers that promotes collaboration and returns top business value. Progent offers services that go from on demand guidance for helping you over challenging technical roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can assist Albany, New York organizations to succeed with any facet of building a high-functioning work-at-home ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk augmentation, endpoint security, backup/restore solutions, and unified management.

Unified Management for Teleworkers
Microsoft has rebranded and reshuffled its endpoint management products under the title Endpoint Manager, which includes Intune for cloud-based management of remote endpoints and Configuration Manager for managing on-premises computers. Endpoint Manager features a unified environment for protecting corporate information by managing onsite, mobile, and at-home endpoint devices.

Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and securing remote devices and software. Managed endpoint computers can be user owned or business owned. IT administrators managing the endpoint computers of telecommuters can use Intune to provision and validate applications on devices, push patches and certificates, configure policies for permission to access data and resources, manage passwords, establish VPN tunnels, determine how teleworkers share data, set up threat defense, ensure security compliance, and wipe corporate information from lost, stolen or decommissioned endpoint devices. Microsoft Intune can be used with Apple iOS, Google Android, Windows, and macOS/OS X computers. For information about Intune and how Progent can assist you to use Microsoft's Endpoint Management to administer the devices of your telecommuters, visit Intune teleworker device management consultants.

VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management product that helps network managers to keep off-premises endpoints up to date and secure. Workspace ONE incorporates VMware AirWatch technology for unified endpoint administration combined with VMware's Horizon virtual software delivery technology for identity control, app management, and configuration management of endpoints. Workspace ONE operates with endpoints powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-premises deployment via a one-time purchase. Top features of Workspace ONE include rapid over-the-air provisioning of out-of-the-box laptops, immediate onboarding of new employees, policy set up and enforcement for all classes of devices, unifies management reporting and analytics, an email encryption gateway, and integration with Microsoft apps and cloud products. To find out about Progent's support services for VMware Workspace ONE, visit VMware Workspace ONE mobile endpoint management consultants.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your Albany, New York organization, call 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Progent's Apple Mac support engineers can help you with a wide range of system infrastructure issues including system architecture, remote and mobile access, internetwork compatibility, protection, and emerging technologies including VoIP and fast wireless connectivity. For business networks built exclusively on Mac OS X or for systems that use a combination of Mac, Linux and Windows based servers and workstations, Progent has the experience and size to deal with the challenge of planning, integrating, and maintaining a network infrastructure that is reliable, secure, productive and aligned with your business goals. Progent can help you deploy Appleís Xserve enterprise servers, Xserve RAID non-stop storage products, and Xsan SAN solution. Progent can also provide skilled experts to support Cisco routers and switches.

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  • Les Kent has a 35-year track record of effective network integration, corporate administration, sales, and operations. He has demonstrated a talent for creating sophisticated IT solutions in his roles as as a network designer, programmer, project manager, deployment consultant, and problem solver for small companies, start-ups, and global corporations.

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    Progent's Microsoft-certified consultants can provide affordable remote support and programming services to help your business to design, deploy, administer, and troubleshoot Microsoft SharePoint 2010 environments that can feature web sites able to function as portals, extranets, document management applications, wikis, data marts, business information systems, enterprise search engines, workflows, and other utilities to support and improve collaboration. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with third-party databases and with Microsoft's popular desktop applications including Office Excel, Word, Outlook, and Visio. Progent can assist your business to migrate from previous releases of SharePoint or move a mix of web technologies into a unified and easy-to-manage SharePoint 2010 environment.

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    Progent's Microsoft-certified SQL Server 2017 consultants can help you to assess the business benefits of migrating to SQL Server 2017 and can assist you to plan and carry out a smooth migration of your current SQL Server environment to any network model including on-premises, cloud-hosted, or hybrid. Progent's consultants can provide remote or onsite support ranging from on-demand design review or debugging to end-to-end project management to make sure your SQL Server 2017 project is successfully completed on time and on budget.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their market, lower their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and expedite your ROI.

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    Amazon EC2 endpoint Engineer

    Progent offers cost-effective remote consulting to help businesses to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Glacier for value-priced long-term archiving. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies. Progent offers advanced expertise with firewall configuration and VPN technology and can help you create cloud-centric or hybrid cloud environments that efficiently integrate Amazon AWS services. Progent can provide occasional support to assist you to resolve technical roadblocks or Progent can deliver project management outsourcing or co-sourcing services to help you move to the Amazon AWS platform on time and within budget.

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    Progent's certified SQL Server application programmers and DBAs offer remote consulting to assist businesses of all sizes to create, manage, and maintain applications powered by the Microsoft SQL Server RDBMS platform and .NET framework. Progent's SQL Server consultants offer support for any element of the application life cycle in environments that range from small office databases to N-tier VLDB applications and enterprise-class data warehousing.

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    Progent's Cisco CCIE wireless infrastructure consultants offer online or on-premises configuration and debugging support to assist you to plan, implement, upgrade, optimize, manage and debug Aironet Wi-Fi AP deployments of any size or topology. Progent's Cisco wireless controller experts can also assist you to combine your Wi-Fi environment with your wired network and cloud-based resources to create a seamless enterprise connectivity solution that is simple to administer and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, placement and configuration of Aironet Wi-Fi access points to accommodate your unique office layout, construction, and anticipated network traffic.

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    Solaris Consultant

    Progent's Solaris platform consulting experts offer small and mid-size companies and developers assistance with administering and maintaining Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise provides you with an easy one-stop consulting firm to show you how to create and manage a secure and reliable cross-platform connectivity and communications solution that allows Solaris and Microsoft interoperability by combining MS Windows with major versions of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.

  • SharePoint 2016 DLP Network Engineer Top Ranked MCSE Expert Certified SharePoint Deployment Architecture Professionals
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    Progent's certified consultants offer computer help and IT consulting services for Exchange Server 2003, Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's migration, configuration, management, and support services for Microsoft Exchange 2003 Server include planning, installation, project management, onsite and remote technical support, Help Desk Call Center support, certified security consulting, and comprehensive IT outsourcing.

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    Progent's virtual classroom webinars provide small companies the affordability, convenience, and versatility of web-based seminars and the proven training techniques of expert instructors who utilize advanced technology to reproduce real-time, interactive classes. Progent can provide online education for popular desktop software including components of Microsoft Office such as Excel, Word, PowerPoint, and Project: Microsoft Dynamics business accounting and reporting products including Microsoft Dynamics GP; plus additional leading desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.

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    Service Reports IT Consultants

    Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all delivered support activities. Unlike many freelance consultants or local service organizations who offer scant documentation or details of services performed, each service provided by Progent is accompanied by full documentation. Each Progent consultant has access to the service documentation sent by each staff member to each client. The discipline of detailing and organizing support activity allows more effective service and eliminates a variety of typical misfortunes such as when a support customer is effectively held captive to a consultant who wonít release vital service information.

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    Microsoft has made a strong effort to enable transparent hybrid networks that integrate Office 365 and on-premises Exchange systems. This allows you to have some mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of planning, integrating and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical issues and also offer extensive project management outsourcing to ensure your hybrid Office 365 solution is completed on schedule and within budget.

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    Progent's network consultants can assist you to streamline desktop PC software update deployment by delivering support for management platforms like Microsoft System Center Configuration Manager 2007, Systems Management Server, and Windows Server Update Services.

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    VMware vCloud Director vCD Consultants

    Progent offers the assistance of a certified VMware VCDX expert to help you plan, configure, administer and repair VMware vSphere-powered virtualization solution for on-premises datacenters, cloud environments, or hybrid cloud deployments. Progent offers advanced knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent has in-depth experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud Suite tools for administering private and public cloud and hybrid cloud environments that deliver maximum uptime, fault tolerance, and disaster recovery.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide web-based control and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a deeper level of inspection for incoming email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter.

  • Windows Server 2012 R2 upgrade Engineer Windows Server 2012 R2 Hyper-V Support and Integration
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  • Aten IP9001 Technology Professional
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    Remote server management cards give IT administrators full control over a server without the requirement for a personal visit. Using remote management cards, all console screen information plus keyboard and mouse functionality are exported to an off-site session to an IT expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to design, implement, and manage a fault-tolerant company network that incorporates remote server management cards and Progent can utilize these remote management cards to provide low-cost off-site technical support. Progent is familiar with a number of remote management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.

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