Expanding your at-home workforce may have a significant effect on network architecture, security/compliance, and corporate processes. Progent has two decades of background helping businesses of all sizes to plan, configure, administer, tune, and debug IT environments that support at-home workers. Progent can assist your Plano organization to pick the right tools and adhere to leading practices in creating and operating a secure virtual office ecosystem for teleworkers that promotes collaboration and delivers top value. Progent can provide support services that go from on demand expertise for getting you over challenging technical bottlenecks to full project management or co-management to help you carry out business-critical tasks.

Progent's consultants can assist Plano, Texas companies to succeed with any aspect of building a high-functioning work-from-home ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, security monitoring, data protection solutions, and streamlined management.

Unified Management for an At-Home Workforce
Microsoft has rebranded and reshuffled its endpoint management products under the title Microsoft Endpoint Manager, which includes Intune for cloud-based management of remote devices and Configuration Manager for managing onsite computers. Endpoint Manager offers a unified platform for protecting critical information by managing local, mobile, and at-home endpoint devices.

Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing off-premises devices and software. Remote endpoint devices can be personally owned or company owned. IT admins managing the enrolled endpoint computers of teleworkers can use Intune to deploy and authenticate apps on devices, push updates and certificates, configure rules for accessing data and resources, set passwords, create VPN connections, control how home-based workers share data, establish threat protection, verify security compliance, and erase corporate information from missing, stolen or deactivated endpoint devices. Microsoft Intune can be used with Apple iOS, Google Android, Windows, and macOS/OS X devices. For information about Intune and to find out how Progent can assist your company to use this platform to manage the endpoint computers of your teleworkers, see Intune teleworker endpoint management expertise.

VMware Workspace ONE
VMware Workspace ONE is an advanced unified MDM product that allows network administrators to keep remote endpoints current and secure. Workspace ONE incorporates VMware AirWatch technology for unified endpoint management combined with VMware's Horizon virtual software delivery platform for identity control, app management, and configuration management of endpoints. Workspace ONE operates with devices powered by Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises product via a perpetual license. Key features of Workspace ONE include rapid remote deployment of out-of-the-box laptops, immediate onboarding of new users, policy setting and enforcement for all classes of devices, aggregated management reporting and analytics, email encryption, and integration with Microsoft apps and cloud products. For details about Progent's support for VMware Workspace ONE, refer to VMware Workspace ONE mobile endpoint management consultants.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient telecommuter solution for your Plano, Texas company, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wireless Access Point consultants can provide affordable remote and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points.

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    Progent's Microsoft-authorized consultants can help you rationalize the business justification for implementing Microsoft SharePoint Server 2007, consult with you on the most appropriate edition of Microsoft SharePoint for your circumstances, provide configuration and deployment expertise, help you to set up Microsoft SQL Server as a supporting database, improve your network integrity, integrate your standard and customized application programs to operate with Microsoft SharePoint 2007, design a comprehensive security plan that incorporates portal solutions, and deliver maintenance and Help Desk support.

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    Progent provides small businesses a pair of ultra-affordable network security evaluation scanning packages that include, for a preset fee, remotely managed inventory scans of your security profile which are evaluated by certified security specialists who assess the results of the scan, present objective evaluations of your current security vulnerability, and offer recommendations for remediation. Progent has developed two complementary network security evaluation scanning packages for external and internal security scanning that are priced to fit the budgets of small businesses while providing enterprise-class evaluations of your network's exposure to assault.

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    Progent provides nationwide online help and consulting services for businesses that run environments powered by variants of the Linux OS or whose IT systems feature a combination of Linux platforms/Linux and Microsoft Windows products. Online technical support provides optimum return for your IT budget by extending user efficiency and shortening the hours billed for network repair services. Sophisticated remote access utilities and experienced technicians and consultants allow Progent to solve the majority of network issues without wasting time and expense by traveling to your site. In most of cases your IT problems can be remediated by telephone or via a combination of telephone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE network engineers and CISM and CISSP certified security specialists to assist you with the toughest network problems.

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    Cisco's Firepower NGFWs Firewalls deliver a major performance improvement over Cisco's previous-generation ASA 5500-X security appliances and offer centralized control of advanced cybersecurity capabilities like application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to design and execute a smooth upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's cloud-based services to create and centrally manage network ecosystems that include branch offices, data centers, and cloud resources.

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  • Computer Consultant ISA Server
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    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad experience creating Microsoft-based security designs for information systems with many locations, remote users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small business design and deploy a configuration of Microsoft ISA Server 2004 that meets your information protection requirements without restricting your productivity.

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    Progent has more than 10 years of background configuring, maintaining and troubleshooting the core components included with System Center and can help you to plan, install, manage, and repair your Microsoft System Center solution to maximize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent can help your organization to migrate to the current version of Microsoft System Center from a previous release or from another datacenter management platform to deliver the benefits of enterprise-class deployment, automation, security and compliance, plus infrastructure and application availability and performance monitoring.

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  • Mandriva Linux Engineers Professional Slackware Linux
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  • Microsoft Access Professionals web application development Engineer
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  • Microsoft Dynamics GP ERP Onsite Technical Support Dynamics GP/Great Plains Online Troubleshooting
  • Microsoft Exchange 2003 Upgrade Computer Consulting Exchange 2003 Network Consulting
  • Microsoft Exchange Outsourcing Migration Consultants Exchange 2000
  • Microsoft IM Infrastructure Help and Support Online Support Services Microsoft Office Communications Server
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  • Microsoft Lync 2013 Online Troubleshooting Lync Server 2013 Web Apps Server Consulting Services
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  • Consulting 2800 ISR Router
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    Cisco has designed a full array of routers including routers built to provide the protection, bandwidth, and reliability demanded by customers ranging from small offices to global enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved reliability and system uptime. Progent can help you choose and integrate Cisco routers to build a reliable foundation for your IT system and to make it easy to grow as you support new users, start new offices, install new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS platform, including the Cisco 800 family of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, plus older 2500 and 2700 Series Routers.

  • Microsoft Office Access Reports Microsoft Access Consultants
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    Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a phone discussion with a Progent information assurance consultant. The fact-finding interview is intended to assess your organization's ability to defend against ransomware or recover rapidly after a ransomware attack. Progent will consult with you directly to collect information about your current AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply best practices to create a cost-effective AV and backup system that minimizes your exposure to a ransomware attack and aligns with your business needs.

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  • Threat Management Gateway Support and Integration
    Remote Consulting Forefront TMG

    Forefront Threat Management Gateway 2010 is based on the powerful security technologies of Microsoft Internet Security and Acceleration Server 2006 and offers a easily administered Internet gateway that delivers a single-server solution for a variety of security features such as an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway provides advanced web security reporting features, permits customized reports powered by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be deployed as a virtual machine to cut expenses and enhance recoverability. Progent's Microsoft engineers can help your company to plan and execute pilot and production deployments; interface Forefront Threat Management Gateway 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint 2010; set up Forefront Threat Management Gateway to operate on a virtual server with Microsoft Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also assist your organization to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.

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    Progent's Apple Mac experts can promote the creative aspect of Mac environments by offering help services and education in imaging, audio, and motion video. Progent's support professionals can provide help in a range of Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post production facility.

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    The Helpdesk service model adopted by Progent's Technical Response Center gives small companies an efficient option to dependence on independent consultants by offering broad expertise shared by multiple engineering groups, optional 24x7 availability of emergency assistance, escalation capability to top-level experts for solving even the most intractable problems, support consistency and reliability, prompt follow-up enforced by seasoned support administrators, a selection of easy-to-use ways for initiating service tasks, and excellent process transparency enabled by ticket tracking and available via a web portal.

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    Progent is one of the most qualified IT support companies for designing email and messaging solutions powered by Exchange 2000. Progent is skilled in helping small and mid-size companies get all the advantages of Microsoft Exchange 2000 under typical scenarios such as upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 support.

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    Progent's background delivering Microsoft .NET services and SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms make it possible to design specialized line-of-business applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting consultants can help you design reports that allow you to analyze your business more effectively, turning raw data into valuable insights into your business.

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    For large organizations, Progent can supplement in-house network support staffs by offering world-class background in supporting key Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server help. For the nationwide or worldwide businesses with branch offices, Progent can perform as a transparent nearby extension of enterprise IT management. Progentís enterprise consulting services include company-wide security, remote branch office support, network architecture, Sarbox conformance, project planning, and top-level support for multiple location network environments based on Enterprise Windows. Progent can provide field engineers and specialists to assist with a campus move or branch move, or a system architect to help with setting up or using an Internet Data Center or co-location site.

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    Progent can provide the support of BlackBerry-certified consultants who can assist small companies to plan, administer, and repair BlackBerry solutions affordably and effectively, eliminating the need for an in-house BlackBerry expert and reducing the cost and hassle of supporting a mobile workforce. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and CISM-certified security professionals. This wide range of knowledge, combined with Progent's efficient online support model, provides small businesses an efficient solution for integrating BlackBerry devices and software productively into their information system.

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