Expanding your at-home workforce may have a major effect on IT infrastructure, security/compliance, and company processes. Progent has two decades of experience assisting SMBs to design, configure, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can assist your Raleigh organization to pick the right technologies and adhere to best practices in creating and operating a safe virtual office ecosystem for telecommuters that promotes teamwork and delivers top value. Progent offers support services ranging from on demand expertise for getting you past occasional technical bottlenecks to full project management or co-management to help you carry out business-critical initiatives.

Progent can help Raleigh, North Caroline companies to succeed with any aspect of building a high-performing work-at-home environment by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk services, security and compliance, backup/restore solutions, and streamlined management.

Unified Management for Teleworkers
Microsoft has rebranded and rebundled its endpoint management platforms under the title Endpoint Manager, which encompasses Intune for cloud-based management of remote devices and Configuration Manager for managing on-premises computers. Endpoint Manager features a centralized environment for protecting corporate information by managing local, mobile, and at-home endpoints.

Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud service for managing and protecting remote devices and software. Remote endpoint computers can be personally owned or company owned. IT administrators managing the enrolled endpoint devices of at-home workers can use Intune to deploy and validate apps on devices, push updates and certificates, set up rules for permission to access information and resources, set passwords, create VPN tunnels, determine how home-based workers share information, set up threat defense, verify security compliance, and delete sensitive information from lost, stolen or deactivated devices. Microsoft Intune can be used with Apple iOS, Android, Windows, and macOS devices. To learn about Microsoft Intune and how Progent can help your company to use Microsoft's Endpoint Management to administer the endpoint computers of your at-home workforce, refer to Intune mobile endpoint management experts.

VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management (MDM) product that helps network administrators to keep offsite endpoints up to date and secure. Workspace ONE incorporates VMware AirWatch technology for unified endpoint administration combined with VMware's Horizon virtual software delivery technology for identity control, application management, and setup management of endpoint devices. Workspace ONE runs with devices based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises deployment via a perpetual license. Top capabilities of VMware Workspace ONE include fast over-the-air provisioning of new notebooks, quick onboarding of new employees, policy set up and enforcement for all classes of devices, aggregated reporting and analytics, an email encryption gateway, and integration with Microsoft applications and cloud-based services. To find out about Progent's support services for VMware Workspace ONE, refer to VMware Workspace ONE mobile device management expertise.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Raleigh, North Caroline business, phone 1-800-993-9400 or refer to Contact Progent.



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