Expanding your at-home workforce can have a major impact on IT infrastructure, security/compliance, and corporate workflows. Progent has two decades of background helping businesses of all sizes to design, configure, manage, optimize, and troubleshoot IT environments that support a remote workforce. Progent can assist your Southlake organization to pick the appropriate tools and follow best practices in building and operating a safe virtual solution for teleworkers that promotes teamwork and returns maximum value. Progent offers services ranging from as-needed expertise for getting you past challenging IT bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Southlake, Texas businesses to succeed with any facet of creating a high-functioning work-at-home environment by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, endpoint security, data protection solutions, and streamlined management.

Unified Management for Teleworkers
Microsoft has renamed and reshuffled its endpoint management platforms under the title Endpoint Manager, which includes Intune for cloud management of mobile and remote devices and Configuration Manager for managing on-premises computers. Microsoft Endpoint Manager features a centralized solution for safeguarding critical information by managing on-premises, mobile, and at-home endpoints.

Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud-based service for managing and protecting remote computers and applications. Managed endpoint computers can be personally owned or company owned. IT admins managing the enrolled endpoint devices of teleworkers can utilize Intune to provision and authenticate apps on managed devices, push updates and certificates, configure policies for permission to access data and networks, manage passwords, establish VPN connections, control how telecommuters share data, establish threat defense, verify security compliance, and erase sensitive data from lost, stolen or deactivated devices. Microsoft Intune runs with iOS/iPadOS, Android, Windows, and macOS/OS X endpoints. For details about Microsoft Intune and to find out how Progent can assist you to use this platform to manage the devices of your at-home workforce, see Intune remote device management expertise.

VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management (MDM) platform that allows network managers to keep off-premises endpoints current and secure. Workspace ONE uses VMware AirWatch technology for centralized endpoint administration combined with VMware's Horizon virtual application delivery platform for authorization control, app management, and configuration management of endpoints. Workspace ONE runs with devices based on Windows 10, macOS, iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-site deployment via a one-time purchase. Top capabilities of Workspace ONE include rapid over-the-air deployment of out-of-the-box notebooks, quick onboarding of new employees, policy set up and enforcement for all categories of devices, aggregated reporting and analytics, an email encryption gateway, and tight integration with Microsoft applications and cloud products. To find out about Progent's expertise for VMware Workspace ONE, go to VMware Workspace ONE remote device management expertise.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive telecommuter environment for your Southlake, Texas business, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Progent's Meraki Wi-Fi AP experts provide remote and on-premises support services to help businesses of any size to design, install, manage, expand or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to configure and support Cisco's Meraki-based wireless networks for environments that range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products including Catalyst and Nexus switches, routers and firewalls to create a seamless network infrastructure that delivers the same access, performance, security compliance, manageability and availability for wired and Wi-Fi clients regardless of their location or computing device.

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    Progent can provide the affordable support of online Internet connectivity consultants to assist your organization to evaluate or update your ISP services so your Internet access solution matches your business needs. Services available from Progent's engineers include evaluation of your current bandwidth use, carrier and plan comparison and ordering, network provisioning, and managing a smooth switchover to a different carrier and/or service arrangement. Network provisioning can include optimizing existing routers and switches and configuring additional ones, setting up firewalls, and designing dependable Border Gateway Protocol architectures.

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    Progent's certified consultants can help you analyze the possible advantages of Hyper-V-based server virtualization for your business, perform test implementations to verify Hyper-V's operation with your line-of-business software, evaluate your network and server infrastructure for smooth operation with virtual server solutions, assist you in upgrading to Windows Server 2008 and setting up Hyper-V, train your IT personnel to track and administer Hyper-V, provide world-class consulting help for improving the protection of your virtual machines, establish and validate disaster recovery procedures that optimize network availability, and deliver continuing consulting and maintenance including low-cost remote repair and turn-key Help Desk outsourcing.

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    The sophistication and connectivity requirements of Microsoft Windows Servers calls for a network consulting team with practical expertise and in-depth knowledge in designing and integrating cohesive, comprehensive network technology solutions. The background of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your strategic objectives. Progentís IT services can assist you with designing, installing, administering, and supporting Windows Server systems that maximize the business value of your computer network. Progentís consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other desktop clients.

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    Microsoft Dynamics GP/Great Plains software offers analysis and reporting features that allow you to track all operations, revenues and expenses, and market patterns with integrated drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP reporting consulting expertise can enable you to design reports that let you understand your business more completely, turning raw data into valuable management information. Progent is able to improve your reporting and analytics by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to deliver specialized business application development and web commerce applications that work seamlessly with Microsoft Dynamics GP.

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    Progent's UNIX family support services provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise provides you with a convenient one-stop source to show you how to create and manage a secure and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Microsoft Virtual Server 2005, run on the Microsoft Windows Server operating system and powered by technology originally developed by Connectix, provides the power needed to carry out hardware reduction, software upgrade, and server quarantine tasks via virtualization technology in an enterprise-ready computing environment with advanced expandability, manageability, and availability. Microsoft has aimed Virtual Server at businesses wishing to enhance operational efficiency in application development and piloting, upgrading from legacy line-of-business applications, and hardware consolidation. Progent's skilled Virtual Server consultants can assist your business to assess and integrate Microsoft Virtual Server 2005.

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    MS Office Communications Server provides Instant Messaging and presence in an extensible, world-class solution featuring advanced protection, seamless integration with additional Microsoft products, an expandable, standards-based development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can realize lower costs and elevated operational efficiencies, increased worker productivity, and stronger intellectual property security with this simple-to-manage, fault-tolerant IM platform. Effective deployments of Microsoft Office Communications Server call for extensive planning and thought before roll out. Progent's Microsoft-authorized consultants can provide the expertise necessary to realize all the advantages of Office Communications Server throughout your whole corporation.

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    Progent offers access to the affordable support of remote Internet connectivity experts to assist your company to assess or update your ISP services so your Internet access solution meets your business requirements. Support services provided by Progent include assessment of your current bandwidth utilization, carrier and plan analysis and ordering, network provisioning, and overseeing a smooth switchover to a new ISP and/or service arrangement. Provisioning can include enhancing existing routers and switches and deploying additional ones, setting up firewalls, and upgrading fault-tolerant Border Gateway Protocol configurations.

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    Progent offers cost-effective remote consulting to assist businesses of any size to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design, testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.

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    Progent's Jabber consultants can provide remote or on-premises expertise to assist organizations of any size to design, deploy, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide in-depth support for all the products, technologies and services that make up building an end-to-end Cisco Jabber collaboration solution such as Cisco network devices and management software, Microsoft Office 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi networks, security and compliance, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a cohesive collaboration solution.

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    Progentís team of Microsoft and Cisco Certified consultants average more than ten years of hands-on professional experience, at the forefront of network service, performing a wide range of technical tasks for an extensive mix of customers. Each Progent support professional shares a refined collection of personal best practices which are combined into shared best practices standards that Progent instills in its consulting personnel. This guarantees that you get not only world-class technical skills, but also a support engineer with proven methods for using technical knowledge to repair actual network problems rapidly.

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