Consulting Support Services for BlackBerry Environments
BlackBerry mobile smartphones were at one time among the most successful products for maintaining mobile connectivity to messaging, scheduling, web-based applications, and other vital business data. Progent can provide Manaus, Amazonas businesses the services of BlackBerry-certified experts who can assist companies to maintain existing BlackBerry deployments or transition efficiently to a modern smartphone platform.
As the complexity of small business networks has expanded, and as the demand for enterprise-class protection, reliability, and disaster recovery has become the standard for organizations of any size, effective deployment and maintenance of BlackBerry solutions has grown increasingly challenging. To deal with areas like security, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and corporate databases, small businesses often resort to outside support professionals who specialize in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to plan, manage, and repair BlackBerry solutions affordably and effectively, doing away with the requirement for an internal BlackBerry technology expert and lowering the cost and stress of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of experience, coupled with Progent's efficient online service delivery capabilities, provides small companies an affordable alternative for incorporating RIM BlackBerry products productively into their information network.
Progent's engineers can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and email infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft software, configure easy-to-use management utilities to enable you to monitor and control BlackBerry devices across your business, define security policies that are right for your company, customize mobile software, and ensure that your IT network infrastructure is appropriately configured to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup procedures so that it can be recovered quickly and safely.
Manaus Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Manaus metro area.
Progent locations in Manaus Metro
Consulting and Technical Help for BlackBerry Enterprise Server (BES)
BlackBerry BES Server streamlines management and support of RIM BlackBerry wireless handsets, offering a centralized platform for handling key jobs such as smartphone installation, updates, and deactivation and offering a solid foundation for security and fault tolerance. BlackBerry Enterprise Server delivers transparent communication between Microsoft Exchange Server, Groupwise, or IBM Lotus Domino messaging platforms and BlackBerry handsets and supports remote synchronization.
BlackBerry BES Server features a wealth of data protection options beginning with advanced encryption of information sent between a BlackBerry smartphone and BlackBerry BES Server based on AES or Triple DES. BES Server also allows great versatility in adjusting levels of protection to meet the special needs of your mobile network. Progent's BlackBerry authorized consultants can help you to choose powerful security functions and enable them remotely. Examples of these over-the-air configurable security settings include:
- Disable a smartphone
- Wipe data from a misplaced or stolen smartphone
- Lock out Bluetooth functionality
- Activate internal defenses against malware
BlackBerry Enterprise Server also provides versatility in selecting mechanisms to keep users from installing or executing unsafe or prohibited software. Progent can assist you to choose protective techniques like:
- Specify exactly what programs are permitted on the device
- Prevent external applications from using persistent memory on the smartphone
- Determine which resources third-party software can access on the device
- Limit the kinds of access external applications running on the BlackBerry smartphone can establish
- Prevent all external programs from being installed or run on the device
Some Ways That Progent Can Help You to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has earned certifications from RIM in all major facets of BlackBerry technology. Progent's BlackBerry support services range from resolving synchronization issues to architecting mobile productivity solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform common technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's certified experts can also help your company to troubleshoot a broad array of issues concerning synchronization, device detection, messaging consistency, web browsing, mobile connectivity, Instant Messaging, PC application installation, and BlackBerry Desktop Redirector.
As a top innovator in delivering countrywide remote support for small office IT networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile support costs at a minimum and, by handling issues promptly, improves the efficiency of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can show you how to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important tasks such as resolving enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, implementing over-the-air program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also help you to use management tools like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing wireless LANs for activation. Also, Progent can explain the role of operational policies in the BlackBerry BES environment and assist you to select and implement sensible security configurations.
Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or move your BlackBerry solution to the latest version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry engineer offers support skills in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to add and remove BlackBerry device clients on Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and support storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, deploy access control lists, control Microsoft Exchange Server data flow, generate, update, and apply wireless LAN and VPN configurations, implement SNMP traps for alerts, and produce reports based on SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, install, test, troubleshoot, and produce documentation for a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology needs analysis, system architecture, roll-out strategy and implementation, performance tuning, design of a high-availability architecture, data backup and disaster recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional goals and to create a wireless system that meets your IT budget and aligns with your business strategy. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to accommodate a BlackBerry BES Server, assist your organization to determine which management model and physical components meet your requirements, and evaluate your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions about options for software editions, server hardware and storage, network architecture, and application configuration.
To optimize system security, Progent's BlackBerry-certified expert can help your company to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to perform network-wide security assessment and compliance validation and recommend enhancements to support your BlackBerry solution.
Contact Progent for Assistance from a BlackBerry-Qualified Professional
If you wish to ask Progent about consulting expertise for BlackBerry wireless technology, call 1-800-993-9400 or go to Contact Progent.