Consulting Support for BlackBerry Technology
BlackBerry mobile smartphones were once among the most popular solutions for achieving anytime-anywhere access to email, calendars, web applications, and other vital business information. Progent offers Manaus, Amazonas companies the expertise of BlackBerry-certified experts who can help businesses to maintain existing BlackBerry environments or migrate efficiently to a current smartphone solution.
As the sophistication of small business IT technology has increased, and as the demand for world-class security, reliability, and recoverability has become the standard for organizations regardless of size, effective deployment and support of BlackBerry solutions has become increasingly challenging. To address issues such as security, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and shared databases, small organizations often turn to outside consulting firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to plan, administer, and repair BlackBerry environments affordably and efficiently, doing away with the requirement for an internal BlackBerry solutions specialist and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, combined with Progent's proven online service delivery capabilities, provides small businesses an affordable alternative for integrating BlackBerry products productively into their information network.
Progent's experts can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange setup so that your data and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft software, set up easy-to-use management tools so you can track and control BlackBerry devices throughout your business, recommend security policies that are right for your business, develop custom wireless software, and make sure that your IT network infrastructure is appropriately configured to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored rapidly and thoroughly.
Manaus Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Manaus metro area.
Progent locations in Manaus Metro
Technical Support Services for BlackBerry BES Server
BlackBerry Enterprise Server (BES) streamlines management and support of BlackBerry wireless handsets, offering a single platform for controlling critical tasks such as smartphone installation, updates, and retirement and offering a solid infrastructure for data protection and fault tolerance. BlackBerry BES Server delivers transparent integration between Exchange Server, Groupwise, or Lotus messaging servers and BlackBerry handsets and supports over-the-air synchronization.
BES Server includes a wealth of security options beginning with advanced data encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry BES Server based on AES or Triple DES. BES Server also allows great versatility in adjusting degrees of protection to meet the specific requirements of your mobile network. Progent's BlackBerry certified engineers can help your company to select advanced security features and activate them remotely. Examples of these wirelessly selectable security features are:
- Lock down a smartphone
- Wipe data from a missing or stolen smartphone
- Disable Bluetooth
- Activate internal defenses against malicious attacks
BlackBerry Enterprise Server also provides flexibility in determining mechanisms to keep users from installing or running unsecure or prohibited software. Progent can assist you to choose protective processes like:
- Specify precisely what applications are allowed on the device
- Block third-party programs from using non-volatile storage on the smartphone
- Select what functions external applications can use on the smartphone
- Limit the types of connections third-party software running on the BlackBerry device can establish
- Prevent all third-party applications from being installed or run on the BlackBerry device
How Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned engineer who has earned accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to designing wireless workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform basic support functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned experts can also assist your business to troubleshoot a broad range of problems concerning synchronization, handset recognition, messaging consistency, web browsing, mobile connectivity, IM, workstation software configuration, and Desktop Redirector.
As a top innovator in providing nationwide remote help for small company networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry support expenses low and, by solving issues quickly, improves the efficiency of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important procedures including resolving enterprise activation issues, registering and deleting BlackBerry device clients, setting activation passwords, implementing over-the-air program installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry consultants can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and help you to define and implement appropriate security options.
Progent's certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Microsoft Exchange.
Contact Progent for Help from a RIM BlackBerry-Certified Professional
If you wish to ask Progent about technical help for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.