Immediate Remote Consulting for Manaus Amazonas UNIX or Linux SystemsFor small and midsize companies located in Manaus Amazonas, Progent offers help for networks based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that feature a combination of UNIX and Microsoft technology. Progent has provided online troubleshooting to companies in all 50 states in the United States. (See Progent's client testimonials). Progent also can furnish the consultation CCIE-qualified network specialists for challenging connectivity issues, plus the services of CISA and CISM-accredited security consultants to handle advanced security architecture and disaster recovery preparedness.

Progent's remote technical support services represent exceptional leverage due to the fact that they are equipped with the practical experience and the advanced tools to resolve the majority of information system problems rapidly. Efficient support reduces immediate costs since solutions require fewer chargeable consulting minutes. Remote help also eliminates the cost of sending a consultant to your office. Your company benefits additionally with indirect expenses by reducing or avoiding system outages and related losses stemming from business disruption, disgruntled customers and vendors, unproductive employees, and distracted executives.

Progent's pricing model for remote support is designed to maximize the impact of your IT service dollar. Progent bills per minute for phone consulting, so you are billed just for the services that you actually get. In contrast to many remote service companies, Progent requires no initialization charge or minimum payments. Progent's per-minute granularity and clean model for billing prevent situations where speedy. minor repairs manage to turn into big bills. Progent's penchant for disposing of technical issues efficiently results in your business saving money.

Progent's Remote Technical Support Technologies
Over the years, Progent has fine tuned an arsenal of customized technologies and proven methodologies that promote the highest degree of effectiveness for online technical support and repair for small and midsize company information systems. Progent provides secure VPN support for VPN gateways from multiple leading vendors including Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Protected VPN technology enables the engineers of Progent's online support team to access your company's system remotely without compromising network security.

Progent's powerful customer support reporting application includes thorough documentation of all support that Progent's clients have been provided. Progent's authorized consultants have the benefit of the specifics of assistance delivered to each customer by every Progent consultant. This database of anomalies and repairs is organized as a readily exploitable support knowledge base that permits Progent's remote technical experts to communicate their knowledge with the whole team to make sure that the value of Progent's technical support grows daily. Progent's advanced certifications and working associations with key industry leaders such as Cisco and Microsoft permit access to additional vast support databases and allow quick access to vendors' in-house engineering staff so Progent's remote consulting specialists are able to arrive at optimal resolutions quickly.

Initiate Remote UNIX/Linux, Sun Solaris, or Apple macOS and OS X Network Assistance from Progent
To access Progent's remote services in Manaus Amazonas or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for network help, go to Immediate Emergency Support.

Remote Technical Support Services Offered Progent
Progent's remote network support engineers offer credentials in an extensive set of technologies. This breadth of technical skills permits Progent's engineers to manage practically any emergency that may take place in a small business network. Credentials awarded to Progent support experts in UNIX-family technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials owned by Progent service engineers include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, Voice Professional, CCDA and CCDP.

To provide assistance to customers with mixed-OS environments, Progent also provides the services of engineers with advanced Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) consultants, CISSP network security specialists, and CISSP-ISSAP engineers.

Remote services Offered by Progent to companies in Manaus include:

  • UNIX/Linux, Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online consulting services cover a wide array of computer technology including network architecture, email systems, system and operational security, UNIX/Linux and Microsoft Windows coexistence, virtual server technologies for server hardware economization and simplified administration, and transitioning from legacy applications to current MS Windows or Linux-based solutions. Progent's group-based methodology for resolving technical problems enables fast escalation, when required, to engineers with appropriate expertise to handle complex situations. This expedites solutions of urgent problems, minimizes network downtime, and lowers service costs.

    Progent's UNIX and Linux consultants can provide emergency phone-based help for troubleshooting anomalies within UNIX, Linux, or Solaris systems powered by popular derivatives of UNIX such as:

    • Apple macOS and OS X
    • Sun Solaris
    • IBM AIX OS
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO
    • Silicon Graphics IRIX
    Important Linux versions for which Progent can provide expert support include:
    • RedHat Linux
    • SUSE Linux
    • Debian-GNU
    • Slackware Linux

  • Contact a Cisco CCIE for Complex Network Problem Solving
    Cisco CCIE Engineers for Manaus AmazonasThe Cisco Certified Internetwork Expert credential is the premier accreditation for networking consultants, and validates a person's network technology skills at the expert level. Cisco CCIEs know how to deal with the most stubborn problems encountered in network design, deployment, administration, protection, and troubleshooting. CCIEs can cooperate on a privileged basis with Cisco's internal engineers in isolating problems with IOS Software network administration tools and coming up with workarounds or locating software updates. Cisco CCIEs are an exceptional value because their deep experience allows them to fix the most intractable problems quickly. In typical cases, less qualified engineers can wrestle for many hours or days with identical problems that a Cisco CCIE can fix in a few minutes. Few service organizations make CCIEs available to support small and medium sized companies. Progent offers fast telephone contact with a CCIE so your company can receive immediate help for severe network infrastructure problems that are lowering business productivity but are not within the experience of your ordinary IT support resources. Progent's CCIE support experts can communicate with your environment via state-of-the-art on-line support technology in order to perform fast, safe, and economical diagnosis and remediation. Progent's Cisco-qualified CCIEs can provide consulting for all of Cisco's popular family of infrastructure products including PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Modules, protected high-speed and integrated services routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, wired and wireless Voice phones and systems, Catalyst switches, plus Virtual Private Network (VPN) solutions.

  • Authorized Microsoft Windows Support
    Microsoft Windows Support for Manaus AmazonasProgent's Microsoft-certified online support professionals can provide computer system troubleshooting and IT support for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your business the assistance of consulting professionals who can assist you with a wide range of platform support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, MS Exchange Server 2019 deployment, MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 configuration, Exchange Server 2010 maintenance, SharePoint Server 2016 migration consulting, SharePoint 2019 design and configuration, Microsoft Teams consulting, Skype for Business Server planning and deployment support, Lync Server integration and Microsoft Communications Server upgrade, Microsoft Forefront TMG 2010 administration and ISA Server 2006 migration, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) network monitoring, Project Server planning, Small Business Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent also can deliver a wide range of online PC desktop support including Microsoft Windows 7 migration help, preparing for to 64-bit desktop software, configuring Microsoft Office 2010, and streamlining Business Desktop Deployment.

  • CISSP, ISSAP, and CISM Certified System Security Engineers
    CISSP Premier System Security Consultants for Manaus AmazonasProgent's qualified CISSP and ISSAP network security engineers offer a range of system protection services to bolster the protection of your UNIX/Linux, Solaris, Apple Mac or Windows environment against attacks or help your company to clean up quickly after a serious penetration. Security services available from Progent cover in depth network security evaluation using utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Solar Winds tools and Netcat; rapid cleanup after virus and worm assaults; integrating firewalls; designing secure mechanisms for off-site and mobile communication; securing your messaging infrastructure from spam and DHA attacks; and managing 24x7 proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers expert remote support services to help businesses of all sizes integrate their IT infrastructure with popular public cloud platforms such as Azure and Amazon AWS. Progent can help your it team to plan and administer hybrid ecosystems that support Windows and Linux operating systems and applications in both cloud-based systems or in hybrid architectures that utilize local IT assets as well as public clouds. To assist you to integrate public clouds with physical datacenters, Progent can provide a range of public cloud integration services such as Microsoft 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform integration expertise. Progent has over two decades of experience providing advanced consulting expertise remotely, and Progent can help you complete your cloud integration projects on schedule and within your budget.
Special Support Programs Offered by Progent
Progent can provide the services of seasoned online consulting professionals for contract IT projects that small businesses frequently request. Billing rates for longer-term development or consulting projects are set based on the level of expertise of the engineers assigned. Progent's background in these important fields of information technology enables customers to execute critical projects economically and on time. Progent's project-based remote consulting services include:
  • Help Desk Expertise
    Progent's Call Center support programs for small organizations with networks that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include full-service Call Center outsourcing, Virtual Help Desk support services, and Helpdesk process consulting. Progent's Standard Help Desk Call Center support services are intended for smaller organizations who lack the budget to build and maintain an internal Help Desk Call Center but who require quick access to an effective Call Center with proficient phone assistance plus the available expertise to escalate the most challenging problems to high-level engineers.

    Progentís Help Desk sharing services allow your IT organization to share the load for Help Desk support transparently between your IT staff and Progent's nationwide pool of certified desktop support technicians and matter experts (SMEs). Progentís Co-managed Help Desk service is a collaborative support solution based on the top professional services automation (PSA) platform for managing service requests, ticketing, accountability, progress tracking, and reporting.

    Progent's Help Desk consulting services can support you in establishing an efficient new Call Center or improving your established one, evaluating or enhancing Help Desk Call Center software to meet the special needs of your corporation, or providing temporary phone support personnel to work with your internal Help Desk Call Center team to deal with unusually busy events such as software migrations, mass upgrades, or rolling out new business software.

    Progent's Help Desk team of veteran network consultants provides your workers in Manaus Amazonas rapid communication with a dependable network service resource with years of background delivering phone help and online repair service for IT systems powered by UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's charter is to earn the Call Center recognition as a key driver of company success, and Progent's aim is to solve and not simply document IT issues.

  • Business Applications Services: Education, Programming, and Problem Solving
    Progent's Applications Consulting staff offers online and in-depth consulting support and education in specific application areas that include ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also can provide expertise, custom programming, and training for familiar Microsoft applications such as CRM, Office Project, Microsoft Word, and Microsoft Office Excel. To learn more information concerning Progent's expertise, programming, and training services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.

    Progent's Mac experts can promote the artistic aspect of Apple Mac systems by providing remote help services and education in imaging, sound, and motion video. Progent's support professionals offer assistance in a variety of Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and After Effects. Progent's Mac experts can also help you with special procedures such as scanning or digitizing audio or video or integrating an audio/video production lab.

    Remote Network Monitoring Support
    Progent offers businesses in Manaus Amazonas online network and server monitoring services centered around MS System Center Operations Manager network monitoring, adapted by Progent to fit your business so that your computer support is proactive and automated. By uncovering emerging problems before they result in network outages, proactive monitoring can head off inconvenient and expensive network crises. Progent can also use network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X environments, Microsoft systems, or networks powered by a variety of platforms.

How Your Manaus Amazonas Company Can Contact Progent's Remote Support Professionals
To contact Progent about emergency online expertise with UNIX, Linux, Sun Solaris, or macOS and OS X computer systems, visit Progent's Nationwide Online Help, telephone 1-800-993-9400, or refer to Contact Progent.

Manaus Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Manaus metro area.

Onsite IT Consulting
Progent locations in Manaus Metro

City Address Phone Link
Manaus Rua Rio Javari, 361, Nossa Sra. das Gracas
Manaus, AM 69053-110
+55 (92) 3042 0533 Manaus Network Support Services

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    Cisco's Catalyst line of wireless controllers streamline the management of wireless LANs by unifying the configuration and management of Wi-Fi APs, optimizing wireless throughput by reducing the effect of RF congestion, enhancing wireless availability with rapid failover, and strengthening security by identifying cyber threats and filtering network traffic based on user class and locale. Progent can assist you to deploy Cisco wireless LAN controller appliances to manage and monitor wireless LANs of any size. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's latest wireless controller solutions.

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    Progent's support services for software/firmware update management provide businesses of any size a versatile and affordable alternative for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, peripherals {like printers, network infrastructure appliances like routers and Wi-Fi APs, and IoT devices like alarms and health monitors.

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    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint management, and web filtering through cutting-edge tools incorporated within a single agent accessible from a unified control. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP environment that meets your organization's specific requirements and that helps you achieve and demonstrate compliance with legal and industry data protection standards. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require urgent action. Progent's consultants can also assist your company to set up and test a backup and restore solution such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack like ransomware.

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    Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of Microsoft Exchange Server 2010 and delivers powerful new features plus a redesigned architecture. These improvements favorably impact vital facets of IT like manageability, high availability (HA), security, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the potential advantages of migrating to Microsoft Exchange 2013, create an efficient validation and deployment strategy, and train your IT staff to manage your Microsoft Exchange 2013 solution. Progent can also provide affordable online support and management services for Microsoft Exchange 2013.

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    Progent can assist your business in any and all facets of your migration to Exchange Server 2016 such as planning HA architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining storage capacity required for your VMs, databases and log files; setting up HLB for high-availability CAS services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.

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    Progent's certified consultants can assist you to pilot Windows 7 to verify application compatibility and to check its speed and reliability operating with your applications. Progent's consultants can also help you to assess the potential business benefits of adopting Microsoft Windows 7. If Windows 7 fits your business, Progent can assist you to design and implement a non-disruptive deployment of Windows 7 from a an older version of Windows.

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    Progent's Duo service plans utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification with iOS, Google Android, and other personal devices.

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    Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement over Cisco's popular ASA 5500-X security appliances and offer unified management of modern security features such as application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can help you to plan and carry out a smooth upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's subscription-based security services to create and centrally manage IT environments that include branch offices, data centers, and cloud resources.

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    Progent's Microsoft-certified consulting experts can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Online and on-premises assessment and migration support for Microsoft Windows 10 offered by Progent's consultants include ROI estimates, project supervision, application compatibility testing, test lab systems, virtualization strategies, Cloud solutions, mobile device management and synchronization, teleworker access, security and compliance, streamlined deployment and administration, infrastructure optimization, Wi-Fi support, business continuity planning, group and personal training for IT support personnel and end users, and post-migration consulting support.

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