Consulting Support Services for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry mobile smartphones were once among the most successful products for maintaining mobile connectivity to messaging, calendars, web applications, and other critical business data. Progent can provide Manchester, New Hampshire companies the services of BlackBerry-certified consultants who can assist businesses to manage their BlackBerry deployments or transition efficiently to a more popular mobile solution.

As the complexity of small company networks has increased, and as the demand for world-class security, dependability, and disaster recovery has become the standard for businesses of all sizes, effective deployment and maintenance of RIM BlackBerry solutions has become more challenging. To address areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and corporate databases, small organizations often resort to external consulting professionals who offer expertise in BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to design, manage, and repair BlackBerry-based solutions affordably and effectively, eliminating the need for an internal BlackBerry solutions expert and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, combined with Progent's proven remote support model, provides small businesses a budget-friendly alternative for incorporating BlackBerry products seamlessly into their IT system.

Progent's consultants can assist your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and email systems work optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, set up easy-to-use management tools so you can monitor and control BlackBerry devices across your business, recommend security policies that are right for your company, develop custom mobile applications, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored rapidly and thoroughly.

New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.

Onsite IT Consulting
Progent locations in New England

City Address Phone Link
Boston 201 Washington Street
Boston, MA 02108
United States
(857) 770-0339 Boston Network Support Services
Lawrence 280 Merrimack St, Ste 315 - Fl 3
Lawrence, MA 01843
United States
(978) 989-6597 Lawrence Network Support Services
Manchester 1087 Elm Street, Suite 201
Manchester, NH 03101
United States
(603) 463-0063 Manchester Network Support Services
Providence 166 Valley Street
Providence, RI 02909
United States
(401) 354-1881 Providence Network Support Services
Waltham 303 Wyman Street
Waltham, MA 02451
United States
(617) 581-0770 Waltham Network Support Services


Consulting Support Services for BlackBerry BES Server
BlackBerry Enterprise Server simplifies administration and support of BlackBerry wireless handsets, providing a single solution for handling key jobs such as smartphone installation, upgrades, and retirement and also providing a strong foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless communication between Microsoft Exchange Server, Groupwise, or Lotus Domino messaging platforms and BlackBerry smartphones and supports over-the-air synchronization.

RIM BlackBerry Enterprise Server Integration Assistance

BlackBerry Enterprise Server includes a wealth of data protection options beginning with advanced data encryption of information sent between a BlackBerry wireless handset and BlackBerry BES Server using Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also permits excellent versatility in adjusting degrees of protection to match the specific requirements of your environment. Progent's BlackBerry certified consultants can assist you to choose powerful security functions and enable them wirelessly. Examples of these wirelessly selectable security settings are:

  • Lock down a BlackBerry device
  • Erase information from a missing or stolen smartphone
  • Disable Bluetooth functionality
  • Enable internal defenses against malicious attacks

BlackBerry Enterprise Server also offers versatility in determining ways to prevent BlackBerry users from installing or running unsafe or prohibited code. Progent can assist you to select protective processes like:

  • Specify precisely what programs are allowed on the device
  • Block external programs from using non-volatile storage on the smartphone
  • Select what functions third-party programs can access on the smartphone
  • Restrict the kinds of connections external applications running on the BlackBerry device can initialize
  • Block all third-party programs from being installed or run on the smartphone

Progent's Remote BlackBerry-premier Technical Support is Quick and Economical
For businesses in Manchester, New Hampshire who need quick and economical access to an authorized BlackBerry support expert, Progent offers effective remote help from a seasoned support team who have delivered IT solutions to organizations in every state in the U.S. (Refer to Progent's client testimonials.)

Online support avoids travel expense and enables specialists to fix technical issues quickly, allowing you to minimize lost productivity. Progent's RIM BlackBerry consultants have earned accreditations in all BlackBerry technologies and offer professional help in fields such as resolving synchronization problems, deploying BlackBerry BES Server, and creating a protected, fault-tolerant network architecture for RIM BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email system powered by Exchange Server. Progent's BlackBerry-certified engineer offers expertise in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to add and delete BlackBerry device clients on Exchange and Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, manage Microsoft Exchange data flow, generate, edit, and apply WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate management reports based on SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of environments such as Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, install, validate, troubleshoot, and document a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry technology include business and network requirements analysis, solution architecture, deployment planning and implementation, performance tuning, configuration of a fault-tolerant environment, data backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to create a mobile wireless system that meets your IT budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist you to decide which administration model and equipment match your requirements, and evaluate your messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart choices concerning alternatives for software editions, processors and storage, network architecture, and application configuration.

To optimize system security, Progent's BlackBerry expert can help you to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security engineers to perform network-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry environment.

Contact Progent for Help from a BlackBerry-Certified Expert
To get in touch with Progent about engineering expertise for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.



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    Progent can assist organizations of all sizes to follow best practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage, and library resources; design, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can assist you to upgrade from a legacy release of SCVMM or from a third-party virtualization management platform, and Progent can assist you to optimize and troubleshoot your existing SCVMM 2012 ecosystem so you get maximum return on investment.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Progent's expertise delivering Microsoft .NET support and SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools make it possible to design specialized mission-critical programs and eCommerce solutions that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting services can help you design reports that allow you to analyze your business more effectively, transforming raw data into valuable understanding of your company and customers.

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    Progent offers nationwide remote technical support and consulting services for companies that operate UNIX or Linux environments or whose information systems include a combination of UNIX/Linux and Microsoft technology. Remote IT help offers maximum leverage for your information technology budget by protecting client efficiency and limiting the hours charged for computer analysis and repair. Sophisticated remote support utilities and experienced service specialists and consultants combine to enable Progent to handle the majority of IT issues without wasting time and expense by going to your site. In most of situations your IT issues can be dealt with by telephone or via a combination of telephone help and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM certified security specialists to help with the most challenging system issues.

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    Network monitoring typically involves tracking a networkís resource usage to help identify throughput bottlenecks or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring tools that work under Linux or UNIX and can be used to observe mixed-platform environments where UNIX and Windows operate together. Progent's system integration engineers can show you how to use both these programs to tune and troubleshoot your network. Progent's Linux consulting professionals provide small businesses and programmers assistance with managing and servicing UNIX and Linux systems that coexist with Windows-based products.

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    Progent offers the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization defines the core competencies and international standards of performance that IT security managers are expected to learn. It provides executive management the assurance that those who have earned their CISM certification possess the background and knowledge to provide efficient security administration and consulting services.

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    Windows Active Directory requires significant hands-on experience to integrate efficiently across an enterprise. Progentís Microsoft Premier consultants are experienced in planning, deploying, and troubleshooting sophisticated Microsoft Enterprise AD projects. Progentís fields of expertise with Windows Server Active Directory include replication problems, multi-domain partition design, correcting corrupted Active Directory objects, dealing with residual legacy software configuration objects in production AD environments, and repair of unsuccessful installations of Active Directory and Active Directory-associated applications.

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    Progent's Symantec consultants can help you support discontinued Symantec firewall and VPN appliances such as the Raptor and Symantec VelociRaptor family or show you how to upgrade to newer firewall solutions. Progent can also enable you to design and execute a comprehensive security plan that can incorporate firewall and VPN appliances and utilities, managed security and virus defense services, server and application monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop source for on-going technical help, administration, training, and security expertise.

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    Office 365 is Microsoft's extensive family of productivity applications and cloud-hosted services available on a monthly or annual subscription basis. Office 365 programs and cloud services are offered in a variety of subscription plans intended for markets from individuals and home offices to enterprises. Progent offers fast and affordable remote access to consultants with expertise in Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can assist you to understand the many subscription options offered with Office 365 and configure your network with Office 365 in a way that delivers maximum business value. Progent supports cross-vendor environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist you to create and maintain hybrid ecosystems that transparently integrate local and cloud products and services.

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    Progent's management team consists of industry veterans with years of experience providing computer consulting services, troubleshooting, and long-term IT planning to businesses ranging in size from startups to Fortune 500 companies. Great service calls for great people, and Progent is proud to have put together a management staff able to provide customers with the best service value in the industry.

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    Progent's Cisco-certified Wi-Fi technology consultants can assist organizations to configure, administer, and troubleshoot Cisco Small Business Wireless APs.

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    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to map, monitor, optimize and troubleshoot their networking hardware such as routers, firewalls, and load balancers as well as servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are kept updated, captures and manages the configuration of virtually all devices on your network, tracks performance, and generates alerts when problems are detected. By automating complex management activities, WAN Watch can knock hours off ordinary tasks like making network diagrams, expanding your network, locating devices that require important updates, or identifying the cause of performance issues.

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    Progent can show you how to prepare and execute an efficient migration to Dynamics GP/Great Plains so that you retain your data, improve your protection, modernize your management reporting, take full advantage of Microsoft Office integration, and minimize productivity disruption by creating and following a smart migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains users so you don't lose productivity. Progent can enhance your company reports and business analytics by providing Crystal Reports help, FRx assistance, and Microsoft Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to create custom line-of-business applications and eCommerce solutions that work transparently with Microsoft Dynamics GP.

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    Progent's Citrix consultants can help you to evaluate the business benefits of the available versions of Essentials for Hyper-V, assist you to use Citrix administration tools with your Hyper-V network, and demonstrate to you how you can use Citrix Essentials to enhance the performance, uptime, consistency, and recoverability of your virtual network while reducing the cost of equipment and operations and simplifying management processes.

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    MS Office Communications Server delivers Instant Messaging and presence as part of an extensible, enterprise-grade solution offering advanced security, seamless compatibility with popular Microsoft products, an expandable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can realize cost savings and improved business efficiencies, increased worker productivity, and better intellectual property protection with this easy-to-manage, highly available solution. Successful deployments of Microsoft Office Communications Server call for extensive planning and consideration prior to roll out. Progent's Microsoft-certified professionals can deliver the skill needed to deliver all the benefits of Microsoft Office Communications Server across your entire corporation.

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    Progent's Check Point experts can help you choose and deploy Check Point Firewall software and appliances powered by Check Point Software's technology to provide an economical and efficient security solution for your business network. Progent can also show you how to configure other Check Point products such as Check Point ZoneAlarm and Check Point Power-1 appliances with security solutions from other vendors and provide a single stop for continuing network support, administration, training, and consulting expertise.

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    ProSight infrastructure documentation management Services

    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect data about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSLs or domains. By updating and managing your network documentation, you can save as much as half of time wasted trying to find vital information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require when you need it.

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    Progent's Cisco-premier CCIE network engineers can help you to maintain your legacy PIX 500 or Cisco ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, integrate, optimize, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services

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