Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless PDAs were once among the most popular solutions for maintaining mobile access to messaging, scheduling, web programs, and other vital business data. Progent can provide Manchester, New Hampshire companies support from BlackBerry-premier consultants who can help businesses to maintain existing BlackBerry environments or transition efficiently to a more popular mobile solution.
As the sophistication of small company IT technology has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has become the standard for businesses of any size, successful deployment and support of BlackBerry technology has become more challenging. To deal with issues like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging systems and corporate databases, small organizations frequently resort to external consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry environments affordably and efficiently, dispensing with the need for an in-house BlackBerry solutions specialist and lowering the cost and stress of maintaining wireless workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of experience, combined with Progent's proven online support capabilities, provides small companies an affordable solution for integrating RIM BlackBerry products seamlessly into their information network.
Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft technology, configure easy-to-use management tools to enable you to track and control BlackBerry devices across your business, recommend security policies that make sense for your business, customize wireless software, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered rapidly and thoroughly.
New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.
Progent locations in New England
Technical Expertise for BlackBerry Enterprise Server (BES)
RIM's high-end solution for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful software enables Exchange, Domino, or Groupwise users to transmit and receive messages that stay encrypted during wireless transit to provide optimum data protection. BlackBerry BES Server also simplifies a wide selection of critical management tasks ranging from smartphone deployment and updates to mobile security and high availability.
Progent's BlackBerry-certified engineers can help you use BlackBerry BES Server to do basic jobs like:
- Deploy and manage applications
- Plan smartphone, program, and IT policy updates
- Upgrade BlackBerry smartphone software wirelessly
- Manage user and group settings with BES Server's extensive library of IT policies
Progent's BlackBerry-certified consultants can also assist your company to use BlackBerry BES Server to perform important tasks not supported by the less advanced BES Server Express. These tasks include:
- Install and manage BES Server's fault-tolerant infrastructure based on VMware
- Install BlackBerry devices wirelessly
- Set custom management roles
- Monitor and report on the health of your system
Professional RIM BlackBerry Technical Support Available Remotely from Progent
Progent's certified BlackBerry support specialists are available remotely to deliver expert assistance to companies in the Manchester region or throughout New Hampshire. Progent's experienced online technical support experts have helped IT organizations solve network issues and reduce IT service costs in each state in the country and built a large following of satisfied clients. (Refer to Progent's client testimonials.)
Progent offers online help for a wide selection of issues associated with BlackBerry products including synchronization, integration with Exchange, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Major BlackBerry credentials awarded to Progent's consulting professionals include:
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to design, install, validate, troubleshoot, and document a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class engineering services for BlackBerry include business and technology needs analysis, solution design, roll-out planning and implementation, performance tuning, design of a high-availability environment, data backup and disaster recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to design a mobile wireless environment that fits within your IT budget and aligns with your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to support a BlackBerry Enterprise Server, help your organization to decide which administration approach and hardware products match your requirements, and evaluate your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices about options for software versions, server hardware and storage, network architecture, and application set up.
To maximize system security, Progent's BlackBerry expert can assist you to select and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security engineers to run company-wide security vulnerability and compliance testing and recommend enhancements to account for your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry engineer offers expertise in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry device clients on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and support storage groups, apply permissions, set up the MDS and Instant Messaging, install push and pull access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate management reports based on SNMP results.
Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a number of environments such as Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Contact Progent to Get Assistance from a BlackBerry-Qualified Consultant
If you wish to ask Progent about consulting expertise for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.