Expanding your at-home workforce can have a significant impact on IT infrastructure, security, and company culture. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can help your Manchester organization to pick the appropriate tools and adhere to leading practices in creating and operating a safe virtual office solution for telecommuters that facilitates collaboration and returns maximum business value. Progent can provide support services ranging from on demand guidance for getting you past occasional technical roadblocks to full project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can assist Manchester, New Hampshire companies to succeed with any aspect of building a high-performing work-at-home ecosystem by providing infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk augmentation, endpoint security, backup/restore solutions, and streamlined management.

Video Conferencing for an At-Home Workforce
A broad selection of video conferencing products from major technology companies enable virtual meetings, video and voice conferencing, chat, and screen/content sharing for both local workers and teleworkers. Many organizations use a mix of products to accommodate their various partners and clients. Progent can help your organization to manage your current conferencing ecosystem and enhance the productivity of your remote employees.

  • Skype for Business is Microsoft's popular communications product that enables real-time presence, IM, audio and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can assist your company to configure and manage Skype for Business clients to accommodate your at-home workforce. For details about Progent's support services for Skype for Business, refer to Skype for Business integration services.
  • FaceTime is Apple's group video phone platform for compatible iOS and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support as many as 32 concurrent users for voice/video sessions. To learn more about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex services include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference. To learn more about Progent's consulting services for Cisco Webex and for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities that include voice/video calling, threaded chat, plus file sharing. To learn more about Progent's support services for Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these conferencing platforms and help your business to optimize your WAN architecture to run them.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Manchester, New Hampshire organization, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent's SonicWall firewall consultants can help you configure, maintain, and update SonicWall firewall/VPN products including the newer SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified cybersecurity consultants can help you incorporate SonicWall security gateways into a complete network protection plan and build protection into your corporate processes.

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    Unity Express Technical Support

    Cisco Cisco Unified Communications Manager (CUCM or Unified CM), originally known as CallManager, operates as the heart of Cisco's communications and collaboration portfolio. Unified CM and Unified Communications Manager Express (CME) provide a modern IP-PBX by integrating tightly with unified messaging apps like Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's Cisco-certified network consultants can deliver efficient and budget-friendly online and on-premises expertise to help businesses of all sizes to create and maintain Unified CM environments by providing Cisco Unified Communications Manager configuration and technical support consulting services that deliver optimum business value. Progent can assist with any aspect of CUCM setup and debugging in areas such as integrating Cisco VoIP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, creating Cisco UCS server clustering solutions for high availability, capacity planning, and integration with Microsoft Exchange Server.

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  • Consulting Exchange 2013 Voice Mail
    Exchange 2013 VoIP Engineer

    Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of its predecessor Exchange 2010 and introduces important innovations plus a redesigned architecture. These improvements affect vital areas like ease of administration, high availability (HA), compliance, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can help you evaluate the possible advantages of upgrading to Exchange 2013, create an efficient validation and rollout plan, and train your IT team to maintain your Exchange 2013 solution. Progent can also provide affordable remote consulting and management services for Microsoft Exchange 2013.

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  • Remote Lync Server 2013 topology Consult Lync Server 2013 and Cisco Unified Communications Consulting
  • Remote Support SCDPM 2012 Troubleshooting Microsoft Certified Expert SCDPM 2012 and Azure Professional
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    Progent's Management Network Designers

    Progent's management team consists of seasoned veterans with decades of background delivering computer consulting services, troubleshooting, and strategic IT planning to businesses ranging from startups to global enterprises. Great support calls for great people, and Progent has put together a management team able to provide customers with the top service value in the industry.

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  • Exchange 2013 VoIP IT Consulting
    Exchange 2013 Backup and Restore Online Troubleshooting

    Microsoft Exchange Server 2013 incorporates major enhancements to the capabilities of Exchange 2010 and introduces powerful innovations plus a redesigned structure. These improvements affect key areas such as ease of administration, availability, security, operational costs, collaboration, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the possible business benefits of upgrading to Microsoft Exchange 2013, create a cost-effective test and deployment plan, and educate your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent also offers ongoing online consulting and management services for Exchange 2013.

  • SPS Outsourcing Microsoft Windows SharePoint Services Online Support
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  • IT Consulting Exchange 2003
    Microsoft Exchange Upgrade Computer Consultants

    Progent's Microsoft Premier engineers can provide world-class support for major deployments of Microsoft Exchange 2007. Progent's experts can help you prepare for multi-site Exchange Server 2007 installations or upgrades and can provide local personnel to help large companies with installations of Exchange Server in the or any region served by Progent's consultants.

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  • Specialist SUS Windows Server Update Services Services
  • Specialists for Network Service Companies in Manchester - Transparent Short-Term Support Staff Expansion Manchester New Hampshire Consultants for Network Service Providers in Manchester - Transparent Short-Term IT Support Help Manchester New Hampshire, USA

  • Positions Telecommuting Network Consultants
    Home Based Network Engineer Part Time Jobs

    Progent is convinced that a well architected and implemented network is a vital piece for accelerating a company's growth, and we follow this credo in our corporate system environment. We have created a zero-downtime virtual office network that allows Progent's staff consultants and authorized contractors to offer rapid and effective support, cooperate closely on complex projects, and gain from professional and private growth from being part of a dynamic company culture of personal drive and freedom.

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    MCSE Expert Certified Lync Server 2013 disaster recovery Professional

    Progent's Microsoft consultants can assist you to evaluate the value of Microsoft Lync Server for your business and can help you to design and carry out an installation of Lync Server that unifies the control of Instant Messaging and Presence and increases the output of your in-house employees, at-home workers, and mobile workforce. Progent's consultant's can in addition assist your company to perform an efficient migration to Microsoft Lync Server from Microsoft Office Communications Server or Live Communications Server, interface Lync Server 2010 with Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how to use Microsoft Lync Server to enhance the collaborative functions of Microsoft Office programs, and offer training and ongoing technical support for Microsoft Lync Server 2010 and other Microsoft technologies.

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  • Top Microsoft Certified Desktop Support Technician (MCDST) Network Consulting Organization CNE Network Solutions
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    SCDPM 2012 Deduplication Technology Consulting

    Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist businesses of any size to design, deploy, manage, and troubleshoot a backup/recovery system built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier releases of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent can provide occasional support for resolving especially challenging problems, or full project management services. Progent can also assist your business to design Data Protection Manager into an enterprise-class disaster recovery plan.

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    Microsoft Certified Expert ISA Server Consultant

    Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 experts can assist you to plan, install, and support a configuration of TMG 2010 or ISA Server 2006 on your network that delivers the firewall protection, speed and ease-of-use that your business needs.

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    Progent can assist small and medium-size businesses to set up and troubleshoot video conferencing applications to allow their at-home workforce to collaborate productively with fellow workers and customers.

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  • Work from Home Employees Manchester Consulting and Support Services - Infrastructure Consulting Manchester, NH, U.S.A. 24-7 At Home Workers Manchester Consulting and Support Services - Integration Guidance Hillsborough County New Hampshire, U.S.A.
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  • Small Business IT Outsourcing Consultant Rates
    Consulting Hourly Price Network Administration

    Progent's pricing policy is to charge for online service and in-person visits per minute. Consequently, you are charged just for received services. Progent does not demand a more expensive rate for off-hours or emergency service, and within California or in areas where Progent offers on-site support, Progent does not charge for travel except for urgent support where on-site work is less than four hours. In addition, Progent applies no minimum fee and requires no retainer for services delivered during regular working hours. Many support firms demand large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity eliminates big bills for quick repairs so you will not be tempted to permit minor problems to stay unaddressed.


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