Low-cost Network Troubleshooting from Microsoft certified Consultants for Companies in Manchester, NH
By offering world-class support when you require it, providing in-depth knowledge for key business applications, offering high-value services like virtual data center hosting, billing solely for help you receive, and requiring no sign-up fees or retainers for standard services, Progent allows your company to increase the business value of your information network and cut support expenses. Progent recognizes that network protection, dependability, and efficiency are just as important to small businesses as to large corporations but that smaller organizations don't have the leverage to spend aggressively in information networks and in-house service groups. Progent's fundamental value proposition is that no IT support organization can match Progent's capability to deliver the IT support expertise your business requires when you require it and at a cost you can afford.

For medium-size and enterprise companies, Progent can provide co-sourcing services to add to the technical skills of your in-house network support staff. Co-sourcing can cut costs and minimize technical risks for big IT initiatives like software programming, disaster recovery planning, security audits, merging datacenters, or technology migrations and upgrades.

Progent can also provide the services of accredited experts to assist your company to plan and implement your cloud strategy.

Primary Technologies Supported by Progent for Office Networks in Manchester, New Hampshire
Progent's group of world-class support professionals provides support for virtually all aspects of network systems used by companies of all sizes. Areas supported by Progent in Manchester include:

Service Delivery Options Available for Manchester, New Hampshire Companies
Progent has a variety of options for providing small and midsize businesses with affordable computer services for technical support, system architecture, hosting services, and network management. Progent's model for delivering computer support services is built on the Call Center structure common to big IT groups. Progent's Contact Center Service Model ensures fast response, comprehensive activity records, dependable follow-up, and strict expense control for an array of IT service delivery options that include remote troubleshooting, in-person help, high-end consulting, as well as server hosting.

  • Online Service
    Progentís Technical Response Center provides urgent and scheduled remote support for Microsoft Windows, Linux, Apple, and Cisco-based environments in the United States and worldwide. Progent's certified support professionals can help clients to troubleshoot and fix hardware and software problems without the cost or delay of travel for onsite service calls. The experience of Progent's IT consultants allows them to handle most IT problems rapidly. For the toughest issues, Progent's depth of knowledge allows the support team to escalate trouble tickets to advanced subject matter experts. Progent offers a convenient, web-based signup process for first-time clients to accommodate emergency network problems and Progent charges by the minute with no sign-up charges or minimums, so you pay only for the assistance you receive. Experts you can access remotely include Cisco-premier CCIE network engineers, Microsoft-Premier MCSE consultants, and GIAC-certified security professionals. Learn additional details concerning Progent's online computer troubleshooting services.

  • On-site Service
    Progent provides onsite technical support for registered clients in larger cities in the United States. Progent's onsite support technicians can work in conjunction with Progent's online support experts to deliver small and midsize businesses the best of both worlds: hands-on service technicians when you require them as well as the on-line help of Progent's seasoned staff of network consultants, security professionals, and business software programmers. The response time for in-person service calls is typically under 24 hours. There is no sign-up or retainer charge for registering as a Progent customer for onsite support. Find out more about how and why to register for Progent's onsite network support.

  • Help Desk
    Progent's Standard Help Desk Services offer small organizations a complete service desk solution that manages all facets of online desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Progent offers service desk support at a substantial discount off Progent's normal desktop support rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve challenging issues. For details, visit Help Desk Services.

  • IT Consulting Services
    Progent offers small and midsize businesses affordable availability of world-class IT professionals who can deliver assistance with critical technologies including
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application support, Cisco network architecture, company-wide network protection consulting, high availability it system engineering, server virtualization solutions, plus configuration, programming and support for small business programs such as accounting, operations, reporting, sales automation, and office productivity suites. Progent can help with one-shot projects such as site relocations and major system upgrades, longer term projects like management analytics software programming and support, database application programming and DBA services, and web development, on-going services including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for network monitoring and network administration, or emergency services such as data restoration and virus cleanup.

  • Application Server Hosting
    Progent offers hosting for vital applications such as Microsoft Exchange Server and SQL Server to provide small and midsize companies with higher levels of dependability, security, and performance than is feasible using the type of in-house data center that is achievable for most small and midsize businesses. Because Progent utilizes the same data centers that support the gear of some of the world's largest information technology companies, Progent can eliminate the expense of building and maintaining the infrastructure needed for enterprise-class cooling, power backup, and uninterruptible Internet connectivity. For hosted applications, Progent can also ensure that patches and service packs remain current, protection and performance is constantly tracked, and systems are consistently backed up and ready for complete and prompt restoration. Learn additional information concerning Progent's hosting for Exchange and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers full hosting for all of a small organization's production servers in an environment that not only delivers the highest level of availability and expandability but that is also easy for customers to transfer to another support provider or to move in-house when your situation calls for it. Progent's Private Cloud hosting is based on proven virtual server technologies that permit small businesses with multi-vendor networks to save dramatically on the expense of capital equipment, infrastructure maintenance, and IT administration while achieving enterprise-class availability and an unparalleled degree of vendor alternatives. Unlike conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service encompasses all server-based applications in a single centrally managed service, can support the mixed- platform and loosely standardized networks common with small businesses, and retains control of the software in the customer's possession so that migrating to a different virtual host is quick, safe, and affordable. This avoids ending up a captive to a specific hosting service while still providing all the economies associated with SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting
    Progent offers advanced online support to help companies of all sizes connect their IT infrastructure with leading public cloud platforms including Microsoft Azure and Amazon AWS. Progent can help you to design and administer hybrid environments that can include Windows and Linux systems and applications in both cloud-based solutions or in hybrid network models that utilize physical resources along with public cloud services. To assist you to integrate public cloud services with physical datacenters, Progent offers a range of cloud migration support services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure design and deployment services, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of experience delivering advanced consulting services remotely, and Progent can make sure you complete your cloud migration initiatives quickly and affordably.
Progent's Fixed-price Managed Services for Outsourcing IT Management
Progent's value-priced ProSight family of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior-based analysis technology to guard endpoints and servers and VMs against modern malware assaults like ransomware and email phishing, which easily evade traditional signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to address the entire threat progression including filtering, infiltration detection, mitigation, remediation, and forensics. Top capabilities include one-click rollback using Windows VSS and automatic system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection managed services deliver economical multi-layer protection for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint management, and web filtering via cutting-edge tools incorporated within a single agent managed from a unified console. Progent's security and virtualization experts can help you to design and implement a ProSight ESP deployment that addresses your company's unique needs and that helps you demonstrate compliance with government and industry data protection standards. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require immediate action. Progent can also help your company to set up and test a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services provide small and medium-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of critical files, apps and virtual machines that have become lost or corrupted due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's cloud backup consultants can provide advanced expertise to configure ProSight DPS to be compliant with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical data. Read more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller businesses to map out, track, optimize and debug their networking appliances like routers and switches, firewalls, and access points plus servers, client computers and other devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that network maps are always updated, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when problems are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off common chores such as making network diagrams, expanding your network, locating devices that require important updates, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security solution that incorporates the services and infrastructure of leading data security vendors to deliver centralized management and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your exposure to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your network running efficiently by checking the state of vital computers that power your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your designated IT staff and your assigned Progent consultant so that all potential issues can be resolved before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host set up and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the apps. Since the system is virtualized, it can be moved immediately to a different hosting solution without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect data related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can eliminate up to 50% of time thrown away searching for critical information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size organizations to get an objective assessment of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the configuration of your essential network devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits like a cleaner Active Directory (AD) system. Both also include one year of advanced remote network monitoring and management (RMM). Benefits can include simpler management, better compliance with government and industry security requirements, more efficient utilization of IT resources, quicker troubleshooting, more reliable backup and recovery, and increased uptime. Read more about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone discussion with a Progent information assurance consultant. The interview is designed to evaluate your company's ability to block or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to collect information about your current antivirus tools and backup system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply best practices to create a cost-effective security and backup system that aligns with your business needs. For details, refer to The ProSight Ransomware Preparedness Report.

Why Progent Offers the Right Alternative for Manchester, New Hampshire Businesses
Progent's size, scope of technical skill, and familiarity with enterprise network support enable small companies to sidestep the pitfalls related to excessive dependence on thinly staffed support firms or independent engineers.

Teaming with Progent's Experts allows your business to:

  • Avoid Excessive Dependence on Freelance Consultants
    For network services, small businesses often rely heavily on independent consultants. Although freelance support providers carry lower overhead than more substantial IT service firms and can typically bill nominally smaller fees, they are frequently unable to respond rapidly to critical network problems. If an independent consultant is occupied with another customer, ill, on vacation, or in training, the lack of backup personnel may force your company to go without help in case of a crisis. The more your small business expands, system unavailability or difficulties with line-of-business programs get more expensive. The dollars you believed you were saving on an independent consultant can disappear fast because of lower productivity. In addition, when freelance engineers encounter new problems, the lack of a large consulting team to rely on for help requires them to learn on the job while your business ends up with the bill for their ongoing education.

  • Gain Access to Expertise in Advanced Network Solutions
    The majority of smaller service firms or independent consultants who concentrate on small business IT consulting are capable of providing routine fixes but don't have the seasoning to deal efficiently with complex IT infrastructures with a variety of operating systems, numerous sites, Voice over IP implementations, remote workers, interconnected accounting and analytical software, eCommerce, and custom line-of-business applications. Progent's background with worldwide companies and Progent's large group of experts can benefit your business because enterprise environments are inherently complex, integration issues require in-depth understanding of in numerous technical disciplines, and reaching a high level of stability, reliability, and protection requires industry-tested best practices.

  • Build a Firm Foundation for Seamless Growth
    Small businesses typically start with an IT system implemented on a tight budget. Lacking a strong basis, a series of ad hoc repairs commonly get tossed onto of a marginal structure. As a company grows, reliability and scalability problems can hinder the productivity of the business. Such environments need proper evaluation, intelligent strategic planning, and in-depth experience to migrate to an IT infrastructure that will provide the reliable foundation to meet current business needs and ease future expansion.

  • Team with Solution Finders, Not Resellers
    Smaller businesses require direction and education to navigate through an ever more complex maze of IT options offered for accelerating business growth and improving productivity. Businesses do not need an IT engineer or service firm that attempts to sell them products. Progent eliminates conflicts of interest by not reselling hardware and software. Progent offers services and expertise only. This permits Progent to align technical support with the real needs of clients. Mixing network support and product selling can lead to a situation where the proposed solution is based on a predetermined technology rather than being based on the actual needs of a customer.

Get in Touch with Progent
In case your Manchester, New Hampshire company wants to get in touch with Progent to find out about IT outsourcing, consulting, or tech support services, call 800-993-9400 or see Contact Progent.

Fast Remote Technical Assistance
For fast online help, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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ISA Server 2006 Network Consulting
Internet Security and Acceleration Server 2006 Specialists

ISA 2006 is a comprehensive edge gateway that provides a powerful application layer firewall, virtual private network (VPN), proxy, and Web caching solution for safeguarding the Internet-facing networks of any sized business against a broad variety of attacks. Progent's Microsoft ISA Server 2006 experts can help you design, cost-justify, pilot, install, configure and support the any version of ISA Server 2006 on your information system.

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Kentucky Consulting Services Firm Louisville, Lexington, Owensboro, KY IT Outsourcing
Collocation Online Consulting
Data Center Help and Support

Progentís colocation center IT services are designed for companies with hardware located at IDCs or data center collocation hosting sites and in need of timely on-premises service at the colocation facility plus remote support from Microsoft and Cisco Certified professionals. Progent offers a full range of data center and IDC and co-location consulting services such as network architecture analysis, Windows and Linux server integration and maintenance, tech support for server and telecommunications infrastructure, design and installation of high availability configurations, architecting and implementing layered security structures, firewall configuration and support, designing load balancing environments, and creating high-availability server and storage clustering systems.

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MOM 2000 IT Consultants
MOM 2000 Support and Help

Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, optimizing and troubleshooting SCOM environments and offer organizations of any size advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to design an architecture for SCOM 2012 servers that delivers the responsiveness and resilience needed to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and customize Microsoft SCOM 2012 management packs according to industry best practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or on-premises troubleshooting to help you to fix critical problems uncovered by SCOM 2012.

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Service Desk Sharing Network Consultant
Call Desk Sharing IT Consultants

Progent's Network Help Desk Call Center Outsourcing Support Services for PC desktop technical support are designed especially for small businesses who need fast access to a Help Desk Service Center with expert phone support and effective escalation options but who must operate within a limited information technology budget. Important features of Progent's Help Desk Outsourcing Support Services include: Help Desk Support, Secure Remote Access Provisioning, Initial System Assessment, Expert Prioritization, Virtual Help Desk Services, By-the-Minute Billing, and Help Desk Software Selection and Deployment.

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4000 Router Remote Support Services
2800 ISR Router Remote Support

Cisco has developed a full product line of routers that includes routers built to deliver the protection, bandwidth, and reliability demanded by customers ranging from branch offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and system availability. Progent can help you choose and configure Cisco routers to build a solid foundation for your IT system and to make it economical to grow as you add new users, open new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a range of routers based on Cisco's IOS operating system, such as Cisco's 800 series of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Series Routers.

Mandriva Linux Consult Gentoo Linux Technical Support
Microsoft Azure integration Reporting Microsoft Certified Partner Azure Stack integration Technology Professional
Microsoft Computer Network Support Woodland Computer Consultancy in California
Setup and Support for Sun Solaris
Solaris Engineer

Progent's Sun Solaris family consulting experts provide small and mid-size businesses and software developers assistance with managing and supporting Sun Solaris environments that coexist with Microsoft-based networks. Progent can give your business contact with Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide range of experience offers you an easy one-stop consulting firm to help you build and maintain a protected and robust mixed-platform connectivity and communications environment that supports Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

Microsoft DPM Data Backup and Recovery Network Consultant Microsoft Certified Expert Data Protection Manager 2010 Consultants
Consultant Services for Microsoft Exchange Upgrade
Microsoft Exchange 2003 Support and Help

Progent's expert consultants can help you define and implement a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes network downtime, reduces long-term support requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-site upgrades, Progent has the experience to finish your move quickly and economically. Progent's Exchange 2003 support, troubleshooting, and consulting services include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.

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Check Point FireWall Network Security Auditing
Check Point Software Security Team

Progent's Check Point experts can help you choose and deploy Check Point Software Firewall and VPN software and appliances based on Check Point Software's security platform to provide an affordable and effective security defense for your information network. Progent can also show you how to configure other Check Point products such as Check Point ZoneAlarm and Check Point Power-1 appliances with security products from other vendors and offer a central stop for on-going network support, administration, training, and consulting expertise.

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Exchange Server Hosting Consultant Services
Microsoft Exchange Hosting Consultant Services

Progent's MS Exchange Server Hosting Services offer a world-class data center with redundant electrical and cooling systems, round-the-clock site security and operations center, plus fault-tolerant connections to Internet backbone service providers. Hosted Exchange servers are configured as virtualized servers for high availability, smooth expandability, and rapid restoration. Progent's services include integration with your network, access to mobile computing products, automated tracking of efficiency and security, spam filtering, security update and revision management, Helpdesk support, daily data backup, and comprehensive messaging management support.

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Remote Troubleshooting for Cisco SIP Architecture
IP PBX Professional

Progent's Cisco CCIE-certified SIP infrastructure consultants can assist organizations of any size to plan, integrate, manage, debug and enhance Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and offer cost-effective online or on-premises support to help you to move smoothly to an advanced unified communications ecosystem that offers fast return on investment. Progent's certified Microsoft collaboration experts can assist you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business Server and Lync Server for access to a SIP PSTN trunk.

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Microsoft Certified Computer Network Providers
Certified Microsoft Partner Design Consultants

Progent is a Microsoft Certified Partner with accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the top client satisfaction and enjoy the tightest working relationship with Microsoft. The knowledge, capabilities, and commitment required to achieve the level of Microsoft Certified Partner benefits Progent's clients by enabling Progent to provide your business better support for your IT network.

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Consultancy for Small Office
Small Office Network Consultant for Small Business

Progent delivers the services of Microsoft and Cisco-Certified IT support experts to show clients affordable ways to help organizations optimize the value of Microsoft and Cisco products. For networks that range from small offices to nationwide enterprises, Progent's expert engineers can help you enhance your network's e-mail infrastructure, protection, availability, throughput, and IT administration.

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Microsoft Office 2000 Network Specialists
Microsoft Problem Resolution

Progentís IT outsourcing services provide economical network support for small companies. Whether it includes planning system architecture, setting up an in-house Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your network, or creating a web-based business solution, outsourcing your network engineering services can contain expenses and eliminate uncertainties, permitting IT service expenses to grow in a more linear and manageable fashion than is feasible by assembling a bulky, knowledgeable in-house IT organization. Progentís Outsourcing White Paper and flyers tell you how Progent can help you create a secure and robust network architecture for your critical applications powered by Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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MS SQL Server 2008 Online Support
Microsoft SQL 2008 Setup and Support

Microsoft SQL Server 2008 delivers indispensable, standardized tools to computer experts and network users, lessening the difficulty of designing, deploying, managing, and using enterprise information and database programs in environments ranging from mobile devices to enterprise information systems. The complexity and integration demands of Microsoft SQL Server 2008 call for a network consulting firm with hands-on expertise and wide knowledge in designing and building data-driven, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.

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Compensation for Microsoft Consulting Telecommuter Job
Benefits for Home Based Network Consultant Job

Our compensation structure is based on revenue sharing, so similar to being a freelance consultant, your earnings are entirely driven by your work effort. Certain of our support staff focus on quality of life and choose to work at a more relaxed pace, utilizing our flexible schedule to follow individual pursuits such as mountain biking, car racing, snow boarding, fishing, vacations, or sharing private time with family and friends. Other consultants take advantage of the chance to make major bucks through hard work and extended days. Progent fully supports both sides of the spectrum and everything in between.

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Unified Single Number Reach Computer Consulting
Unified CM and Exchange Online Setup and Support

Cisco Unified Communications Manager (CUCM), originally branded CallManager, acts as the center of Cisco's collaboration solution. CUCM and Cisco Unified Communications Manager Express provide a location-independent IP-PBX by integrating tightly with unified messaging applications such as Unified CM IM and Presence Service, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's CCIE-certified network consultants can deliver effective and budget-friendly remote and onsite support to help businesses of all sizes to create and maintain Unified CM ecosystems by providing Cisco Unified Communications Manager configuration and technical support consulting services that add optimum productivity. Progent's consultants can assist with any aspect of Unified CM setup and troubleshooting in areas such as integrating Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN calling, installing Cisco ISR routers with CUBE VoIP networking support, creating UCS server failover solutions for high availability, capacity planning, and integration with Exchange and Skype for Business.

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MOM 2007 Online Help
Microsoft Certified Monitoring and Reporting Consultants

Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, enhancing and repairing SCOM environments and can provide organizations of all sizes expert remote or onsite consulting support for SCOM 2012. Progent can help you to design a topology for SCOM 2012 servers that provides the performance and resilience needed to watch over your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure and both Microsoft and third-party apps and services. Also, Progent can deliver fast remote or onsite technical support to assist you to fix critical issues uncovered by SCOM 2012.

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Support Outsourcing for Windows and macOS coexistence
Apple Mac with Windows integration Support

Progent's support specialists in Apple OS X and Windows technology can help you integrate Mac and Windows systems into cohesive environments with resource sharing and workgroup support. Enabling efficient co-existence among a variety of servers and workstations powered by Apple Mac OS and Microsoft Windows calls for broad knowledge of and background with Mac and Windows technology. Progent's background in Windows and Apple consulting makes it possible to offer expert support to companies that rely on these platforms to keep their strategic advantage. Progent's consultants can also help your business to integrate Apple's iPhones and iPads with your Windows network.

National Exchange Information Technology Outsource Network Help for Exchange Server 2010
Remote Troubleshooting for Windows Server 2019 Storage Spaces Direct
Windows Server 2019 Kubernetes Containers Remote Support Services

Progent's certified Windows Server 2019 experts can help your company to design and carry out an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers significant enhancements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.

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Windows Server 2008 BranchCache Professional
Windows Server 2008 Security Support and Setup

Windows Server 2008 R2 offers high levels of performance, security, fault tolerance, scalability, and flexibility that improve productivity of local, branch office, and mobile users. Progent's Microsoft-certified professionals can provide affordable remote engineering, troubleshooting, and education services to help you to plan, execute, and manage Microsoft Windows Server 2008 R2 in order to add significant strategic value to your information system.

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Microsoft Exchange IT Consulting
Exchange 2016 Office 365 integration Integration

Progent can assist your business in all phases of your upgrade to Exchange Server 2016 such as planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining mass storage capacity required for your VMs, mailbox databases and logs; setting up hardware load balancing for high-availability CAS services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web.

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Virtual Call Desk Remote Consulting
Call Center Sharing Support and Integration

Progentís Help Desk Co-management service makes it possible for your IT organization to split responsibilities for Help Desk support transparently between your IT staff and Progent's large roster of certified desktop support engineers and subject matter experts. Progentís Help Desk Co-management service is an advanced service desk solution built around the leading shared PSA tool for managing end-user service requests, ticketing, responsibility, progress tracking, and reporting.

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Exchange 2013 Online Troubleshooting
On-site Technical Support for Exchange Server 2013

Exchange Server 2013 includes major improvements to the functionality of Microsoft Exchange 2010 and delivers important innovations plus a redesigned structure. These improvements affect vital areas like ease of administration, availability, security, cost of ownership, collaboration, expandability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible business benefits of migrating to Microsoft Exchange 2013, design a cost-effective test and deployment strategy, and educate your IT team to maintain your Exchange Server 2013 environment. Progent can also provide affordable online support and management for Exchange 2013.

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Remote Troubleshooting for Small Business Server 2008
SBS 2003 Professional

Microsoft Small Business Server (SBS) is an affordable collection of essential servers that provides the basis for a feature-rich but easy-to-manage information. The inter-connectivity demands of the Microsoft .NET functions bundled with Small Business Server 2011 requires an IT consultant with real-world background and broad knowledge in planning and implementing cohesive end-to-end information technology systems. Progent's Microsoft-certified consultants have broad experience with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This experience assures you success in deploying, managing, and troubleshooting network environments based on the Microsoft SBS line of servers and programs.

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Online Troubleshooting for Windows Active Directory Consulting for Microsoft AD
Orange County Windows Server 2019 Tech Consultant Windows Server 2012 Computer Help
Outsourcing for IP-PBX IP-PBX Online Technical Support
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Presence Awareness Support Outsourcing Microsoft Instant Messaging Services
Private Cloud Solutions Specialist ProSight Private Cloud Hosting Services Specialist
Private Cloud Virtual Datacenter Hosting Consulting ProSight Virtual Server Private Cloud Hosting Services
Microsoft Outlook for Mac Technical Support Services
Office for Mac Network Consulting

Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most popular office productivity applications. Progent's Apple-certified Macintosh consultants can show you how to configure Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows-powered platforms so that Mac users can take advantage of the latest features in Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who run Microsoft Windows. Progent's engineers have expertise with both Mac and Windows platforms and can provide service for networks that mix Mac with Microsoft Windows computers with complete resource sharing, or networks which intentionally restrict collaboration between Apple Mac and Windows users.

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Penetration Testing Evaluation
Stealth Penetration Testing Network Security Auditing

Stealth intrusion checking is a key component of any overall network security plan. Progentís security experts can run thorough penetration checks without the knowledge of your company's internal IT staff. Unannounced penetration testing uncovers whether existing security monitoring tools such as intrusion incident warnings and event log monitoring are correctly set up and consistently observed.

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Remote Help Desk Onsite Technical Support Windows Security Software Consulting Services
Microsoft Mail Software Consultant
E-Mail Security Consulting

Progent's Microsoft-certified consultants have two decades of background providing e-mail and unified email/telephony solutions for companies. Progent offers affordable Microsoft Exchange 2007 Server support services to strengthen email security and virus protection, achieve fault tolerant email, and implement remote and mobile email connectivity. Progentís Microsoft Exchange help and support offerings can aid you in planning and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.

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Linux, Windows Consultancy
Windows, Linux, UNIX, Solaris IT Consultant

If your office computer system combines Linux technology with Microsoft Windows, Progent can assist you to integrate your IT resources into a cohesive network that permits all your OS platforms to run side by side for easy administration, transparent information exchange, high availability, superior throughput, and tight protection. Progent's UNIX/Linux and MS Windows integration support services include IT infrastructure integration and support, consulting for Windows services for UNIX, online server monitoring and management, remote technical help and repair, in-person technical support, and Helpdesk services.

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SUS Consulting Windows Server Update Services Consultancy
Computer Consulting for Microsoft Excel for Mac
Engineer for Outlook for Mac

Microsoft Mac Office allows Apple Macintosh users to run the industry's most popular office productivity programs. Progent's Apple-certified Macintosh consultants can help you set up Mac Office on a multi-vendor network that incorporates Apple OS X and Windows platforms so that Mac users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with co-workers who use Microsoft Windows. Progent's consultants have expertise with both Mac and Windows platforms and can support networks that combine Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or environments which carefully limit collaboration between Apple Mac and Windows systems.

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Computer Consulting for Windows and Solaris
UNIX, Windows Consulting Services

If your company runs a UNIX, Linux, or Solaris environment or a mixed-platform network, Progent's CISM, CISSP and ISSAP-premier consultants can help your entire enterprise in a wide range of security topics including security management procedures, security architecture and strategies, connection management systems and methodology, software development security, operations security, hardware security, communications, infrastructure and Internet security, and disaster recovery planning. CISA and CISM stipulate the core competencies and international standards of performance that network security professionals are expected to master. These certification give executive management the confidence that those who have achieved their CISA or CISM qualification have the background and knowledge to deliver world-class security management and engineering services.

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NetApp OnCommand Technology Professional
NetApp SnapVault Consulting

Progent offers enterprise clients the help of a certified NetApp consultant for online or on-premises expertise for NetApp's complete family of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN storage solutions supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, storage management, information assurance, high availability, and remediation. Progent offers Level 3 support to assist you to resolve issues with NetApp SAN storage deployments quickly and affordably based on best practices.

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QTS Internet Data Center Services
QTS/Herakles Internet Data Center Consultant Services

The QTS (formerly Herakles) Colocation Center is located in the seismically-stable Natomas area of Sacramento, CA. If your company is currently using the QTS Sacramento data center as a colocation facility or if your business is considering migrating your main or disaster recovery equipment to the Herakles data center, Progent can provide a variety of affordable consulting services that include colocation relocation, equipment deployment and upgrades, network improvements, comprehensive project management services, virtualization expertise, offsite monitoring, streamlined system management, application development, disaster recovery planning, data security assessment, and the use of the Progent Test Lab.

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Server Installation for Akron CCIE Expert Certified Akron, Ohio Computer Service
Small Business Managed Services Engineer
Engineers for Network Management Outsourcing

Progent's ProSight family of managed services are geared to provide businesses who maintain minimal in-house network administration and support staffs with low-cost access to world-class management platforms and consulting expertise. Benefits of Progent's ProSight line of managed IT services include fixed network maintenance expenses, automation of common administrative tasks, ongoing absorption of new information technology, smooth migration from older systems to up-to-date solutions, improved alignment of information technology with business goals, guidance from seasoned network consultants, and allowing management to focus on business rather than fast-evolving information technology.

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VMware Site Recovery Manager and NSX Technology Professional
VMware Site Recovery Manager Compliance Professionals

VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and verify a consistent runbook for restoring applications and services rapidly following a breakdown. SRM provides centrally controlled and automated recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also enables non-disruptive testing for site recovery, updates and patches and can produce reports to verify full service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist you to plan, configure, test and maintain a DR solution powered by VMware SRM.

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SCCM Reporting Onsite Technical Support
SCCM Upgrade Computer Engineer

System Center Configuration Manager automates application and device deployment and updating, centralizes security and compliance settings management, keeps track of network assets, protects against corporate data leakage, performs network health monitoring, allows secure self service, and delivers a single point of control for administering multi-operating system networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud experts can assist your organization with any aspect of designing, implementing, operating and troubleshooting a SCCM solution for on-premises, cloud-based, or hybrid environments.

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Network Consultants for Meraki MR62 Access Point
Meraki Traffic Shaping Technical Support Services

Progent's Cisco-certified Wi-Fi networking experts offer online and on-premises consulting and support services to assist your organization to design, install, manage, tune, and debug Wi-Fi networks that utilize Cisco's Meraki access points. Progent can also assist you to design and deploy hybrid networks that integrate on-premises and cloud-hosted resources and that provide easy access, advanced security, unified management, and consistent performance for all your mobile and desktop endpoints.

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CRISC Certified Information Risk and Information Systems Control Officer Specialist
CRISC Certified Risk and Information Systems Control Analyst Professionals

Progent offers the guidance of a CRISC-certified risk management expert to assist your company to design and implement an enterprise risk management (ERM) strategy following leading practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and budgetary guidelines.

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Windows Security On-site and Remote Support Manchester New Hampshire Microsoft and Cisco Huntington Beach Phone Support Services
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Video Conferencing Support Services
Tandberg Telepresence Consultants

Progent offers the support of an accredited engineer with an extensive background integrating technology from the major telepresence vendors including Cisco/Tandberg, Polycom, and LifeSize and can help you to plan, configure, expand, or troubleshoot a video conferencing environment that protects your current investment and maximizes the business value of your IT system. Progent also offers the services of network infrastructure engineers able to assist companies of all sizes to build and troubleshoot a network that provides the performance, reliability, security, and scalability you need to accommodate your video conferencing/telepresence solution.

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Consulting Services for Exchange 2007
Microsoft Exchange Integration

Progent's expert support team can show you how to design and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes network disruption, reduces long-term service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-location upgrades, Progent offers the experience to finish your project quickly and affordably. Progent's Microsoft Exchange 2007 support, troubleshooting, and design offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Microsoft Exchange 2007 Server.