Expanding your at-home workforce can have a significant impact on IT infrastructure, security/compliance, and corporate culture. Progent has two decades of background assisting businesses of all sizes to plan, deploy, manage, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Manchester organization to select the right tools and follow best practices in creating and operating a safe virtual office solution for telecommuters that promotes collaboration and delivers top value. Progent can provide support services that go from on demand guidance for helping you over occasional IT bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.

Progent can assist Manchester, New Hampshire businesses to with any aspect of building a high-performing work-from-home ecosystem by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk services, security monitoring, backup/restore solutions, and streamlined management.

VoIP Solutions for an At-Home Workforce
Expanding the corporate PBX system to accommodate teleworkers is vital to supporting a productive at-home workforce. A variety of cloud-based IP voice platforms are used by SMBs to support teleworkers. Many larger organizations depend on Cisco's current or legacy products for VoIP solutions. Progent can assist businesses of any size to plan or maintain a remote IP voice service that delivers the flexibility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist businesses optimize their current Cisco VoIP systems to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and mixed media software used throughout the network. Unified Communications Manager supports other combined media services like unified messaging, voice/video conferencing, and team interaction networks. For details about Progent's CUCM expertise, refer to Cisco Unified CM consultants.
  • CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent can assist you to support your current CallManager deployment or migrate efficiently to Cisco's modern IP telephony products. To find out about Progent's expertise for CallManager and Cisco's other legacy VoIP products, refer to CallManager expertise.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users operating outside the corporate firewall such as at-home workers. Progent can provide expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN infrastructure to work with these solutions and provide as-needed deployment and debugging expertise.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient telecommuter environment for your Manchester, New Hampshire company, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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