Enlarging your at-home workforce can have a significant impact on network infrastructure, security, and corporate processes. Progent has 20 years of experience helping SMBs to design, deploy, administer, optimize, and troubleshoot IT environments that support a remote workforce. Progent can assist your Manchester company to select the right tools and follow best practices in building and maintaining a secure virtual ecosystem for telecommuters that facilitates collaboration and returns maximum business value. Progent offers services that go from as-needed guidance for helping you over challenging technical bottlenecks to comprehensive project management to help you carry out business-critical initiatives.

Progent can help Manchester, New Hampshire businesses to with any facet of creating a high-functioning work-at-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, security and compliance, data protection solutions, and unified management.

IP Voice Integration for an At-Home Workforce
Extending the business phone environment to accommodate teleworkers is critical to maintaining an effective work-at-home solution. A broad range of cloud-based digital PBX products are used by SMBs to server remote users. Many enterprises rely on Cisco's current or older products for VoIP management. Progent can assist businesses of any size to design or maintain a remote VoIP service that delivers the flexibility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to help organizations tune their existing Cisco VoIP environments to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and multimedia applications deployed throughout the network. CUCM manages additional combined media services like messaging, video conferencing, and customer collaboration networks. For details about Progent's CUCM expertise, refer to Cisco Unified CM consulting services.
  • CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM. Progent can help you to maintain your current CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other legacy VoIP platforms, refer to Cisco CallManager expertise.
  • Cisco IP Gateways enable integration with PSTN networks and with users operating beyond the corporate firewall like telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network infrastructure to support these solutions and deliver on-demand configuration and debugging services.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive telecommuter solution for your Manchester, New Hampshire organization, phone 1-800-993-9400 or go to Contact Progent.



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    Microsoft Small Business Server (SBS) is an affordable suite of server products that provides the foundation for a feature-rich but manageable information. The IT demands of the Microsoft .NET products included with Microsoft Small Business Server requires a computer support expert with hands-on experience designing and building cohesive, comprehensive business technology environments. Progent's Microsoft SBS Server consultants have an average of more than 10 years of background integrating computer networks founded on Microsoft products. This expertise ensures you results in installing, managing, and repairing IT solutions that include the SBS Server package of servers and applications.

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    Microsoft Exchange 2007 Specialist

    Progent's expert consultants can help you define and deploy a smooth in-place Exchange Server 2007 upgrade strategy that minimizes network downtime, simplifies ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-location migrations, Progent offers the knowledge and experience to finish your project rapidly and affordably. Progent's Exchange 2007 support, troubleshooting, and consulting services include assistance with the configuration of third-party enhancements of Microsoft Exchange 2007 Server that are best aligned to your business goals.

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    Microsoft ISA Server Technology Consulting

    Progent's Microsoft-certified ISA Server 2004 consultants have long backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for information systems with many sites, mobile workers, and mission-critical web applications. Progent's ISA Firewall experts can assist your company in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that supports your information security needs without adversely restricting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date editions of ISA Server.

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    ISA 2004 Firewall Consultant

    Progent's certified TMG 2010 and Internet Security and Acceleration Server 2006 experts can assist you to design, deploy, and support a configuration of TMG 2010 or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall security, speed and manageability that your business needs.

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    SQL Server 2019 Express Remote Support Services

    Progent's certified SQL Server 2019 experts can assist you to evaluate the business case for migrating to SQL Server 2019 and can deliver fast remote or onsite contact with experts in solution planning and integration, application development, SQL Server management, and network security.

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    Progent's Experts Team offers consulting in important areas including Macintosh integration and applications; Expertise for Linux-based, UNIX-based, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Mission-critical and vertical application help; Chief Information Officer, management information analyst, and project management outsourcing; Special applications development and deployment; Web, eCommerce, Electronic Data Interchange, and customer portal development and integration; Database management and performance consulting; Business information consulting; and Telecom systems support.

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    Small Business Wireless Online Troubleshooting

    Progentís wireless engineers can help small businesses plan, select, evaluate, configure and maintain secure building-to-building wireless bridges that integrate seamlessly into your existing network while providing a level of security that matches or excels wireline connections. Progent provides expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can help you identify and deploy the wireless link technology that match your company requirements.

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  • SQL Server 2014 Virtual Machines Integration Services
    Microsoft Certified Partner Technical Support Services SQL Server 2014 Encryption Key Management

    Microsoft SQL Server 2014 includes significant improvements in critical areas such as performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of SQL Server that includes in-memory capability that works seamlessly with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and onsite services such as planning, deployment, administration, remediation, and software development services to enable businesses of all sizes to realize fast return from their SQL Server 2014 investment.


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