Enlarging your at-home workforce can have a significant impact on network infrastructure, security, and corporate processes. Progent has 20 years of experience helping SMBs to design, deploy, administer, optimize, and troubleshoot IT environments that support a remote workforce. Progent can assist your Manchester company to select the right tools and follow best practices in building and maintaining a secure virtual ecosystem for telecommuters that facilitates collaboration and returns maximum business value. Progent offers services that go from as-needed guidance for helping you over challenging technical bottlenecks to comprehensive project management to help you carry out business-critical initiatives.
Progent can help Manchester, New Hampshire businesses to with any facet of creating a high-functioning work-at-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, security and compliance, data protection solutions, and unified management.
IP Voice Integration for an At-Home Workforce
Extending the business phone environment to accommodate teleworkers is critical to maintaining an effective work-at-home solution. A broad range of cloud-based digital PBX products are used by SMBs to server remote users. Many enterprises rely on Cisco's current or older products for VoIP management. Progent can assist businesses of any size to design or maintain a remote VoIP service that delivers the flexibility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to help organizations tune their existing Cisco VoIP environments to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and multimedia applications deployed throughout the network. CUCM manages additional combined media services like messaging, video conferencing, and customer collaboration networks. For details about Progent's CUCM expertise, refer to Cisco Unified CM consulting services.
- CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM. Progent can help you to maintain your current CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other legacy VoIP platforms, refer to Cisco CallManager expertise.
- Cisco IP Gateways enable integration with PSTN networks and with users operating beyond the corporate firewall
like telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network infrastructure to support these solutions and deliver on-demand configuration and debugging services.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive telecommuter solution for your Manchester, New Hampshire organization, phone 1-800-993-9400 or go to Contact Progent.