Enlarging your remote workforce can have a significant impact on IT infrastructure, cybersecurity, and corporate workflows. Progent has 20 years of experience helping businesses of all sizes to plan, configure, administer, tune, and debug IT networks that support a remote workforce. Progent can help your Manchester company to pick the right technologies and follow leading practices in creating and operating a safe virtual office solution for telecommuters that promotes collaboration and returns top business value. Progent can provide support services that go from as-needed guidance for helping you over occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can help Manchester, New Hampshire businesses to succeed with any aspect of building a high-functioning telecommuting environment by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk services, endpoint security, data protection solutions, and streamlined management.

Cybersecurity for Telecommuters
At-home workers commonly run their own equipment and work in an unsecured area. This increases their vulnerability to cyber attacks and calls for careful use of firewalls, remote monitoring, and the enforcement of security policies in compliance with leading practices. Progent's veteran roster of certified cybersecurity professionals can help you to plan, deploy and administer a compliant security solution that safeguards sensitive data in IT networks that incorporate telecommuters.

  • Firewalls allow companies to build a network environment that can be securely utilized by local users as well as by an at-home workforce, mobile users, suppliers, clients, and the public. Next-generation firewall appliances allow you to assign and manage different permissions to different classes of users and to expand your network and adjust your security as your business evolves and as network attacks become more sophisticated. Progent supports both new and legacy security appliances from all leading vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall configuration services, go to firewall integration and support services.
  • Online Endpoint Monitoring makes it easy to track the disparate computers used by at-home workers and either reject or identify and mitigate modern threats such as ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight software agent is installed on every secured endpoint device, watching all activity and using state-of-the-art AI technology to identify new threats before they can spread. When an attack is spotted, ProSight ASM instantly isolates the targeted device from the corporate network to quarantine the malware. Because the ProSight ASM agent is self-contained, endpoints remain secure even when they are not connected to the Internet. For more information about ProSight Active Security Monitoring, see remote endpoint monitoring for at-home workers.
  • Security Audits can evaluate the vulnerability of your information system to all classes of external and internal security attacks for a network that incorporates teleworkers. Progent can deploy remote, automated cybersecurity inventory software for rapidly and economically uncovering a wide variety of security weaknesses that can be surfaced via the Internet. Progent's security assessment consulting services, which can be managed by data security professionals with advanced certifications including CISA, CISSP, and GIAC, can assist your business to audit your procedures and governance policies and review your WAN architecture to enable you to design top-level security for your an at-home workforce.

Contact Progent for Telecommuter Expertise
To contact Progent about building and managing an efficient telecommuter solution for your Manchester, New Hampshire organization, call 1-800-993-9400 or go to Contact Progent.

An index of content::

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  • SonicWall NSA 5650 Firewall Security Organizations
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    Cisco's Small Business series of APs are Linux-powered devices designed as entry-level Wi-Fi solutions for light workloads. Progent's Cisco CCIE wireless network consultants can provide online or on-premises integration and troubleshooting support to assist your organization to design, configure, update, optimize, manage and debug Cisco Small Business Wi-Fi AP deployments of any scale or architecture.

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    Microsoft Communications Server provides IM and Real Presence as part of an extensible, enterprise-grade solution featuring advanced protection, seamless compatibility with additional Microsoft products, an expandable, industry-standard development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product allows lower costs and improved operational efficiencies, increased worker output, and better IP protection. Microsoft Office Communications Server 2007 has been replaced by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified unified communications consultants can provide remote and on-premises configuration support and troubleshooting services for your Office Communications Server 2007 environment and can help you to evaluate the advantages of migrating to Microsoft's Skype for Business. Progent can also assist you to design and implement a smooth migration that will add significant strategic value to your information network

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    Progent's SonicWall firewall experts can help you configure, maintain, and tune SonicWall firewall products including the current SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into a complete network protection plan and design protection into your business processes.

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    Microsoft Dynamics GP/Great Plains 2010 accounting software is a comprehensive business management solution that unifies information and operations across your business, communicates easily with other solutions, and connects employees, customers and suppliers unrestricted by time or place. Created for small to mid-size businesses, Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver capability for financials, analytics and reporting, project management, inventory and order processing, e-commerce, HRM, CRM, field force automation, manufacturing, retail management, and online business services. Progent can help you set up and manage a reliable, secure server and network infrastructure to support Microsoft Great Plains, and can give you access to expert Great Plains professionals to help your company exploit the full potential of Microsoft Dynamics GP 2010.

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    Progent's Microsoft certified engineers can provide offsite and onsite consulting expertise to help you to manage, support, and repair computers powered by Microsoft Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, security and compliance, disaster recovery, remote access, smartphone and tablet integration, Wi-Fi configuration, and remote network monitoring.

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    Progent's pricing model is to bill for online support and on-premises visits by the minute. As a result, you pay only for received support. Progent does not impose a higher rate for after-hours or priority support, and inside California or in areas where Progent offers in-person service, Progent does not bill for travel except for emergency calls where on-site work is less than four hours. In addition, Progent imposes no minimum charge and requires no retainer for support services delivered during regular business hours. Many service firms impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates large invoices for fast repairs so you won't be tempted to permit minor problems to stay unaddressed.

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  • Microsoft Live Communications Server Engineers
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    MS Communications Server delivers Instant Messaging and presence in a scalable, enterprise-grade package offering advanced security, seamless compatibility with popular Microsoft products, an expandable, industry-standard development platform, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers cost savings and elevated business efficiencies, increased worker output, and better intellectual property protection. MS Communications Server has been replaced by Lync Server, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence experts offer online and onsite configuration support and troubleshooting help for your Office Communications Server 2007 environment and can help you to evaluate the advantages of migrating to Microsoft's Skype for Business. Progent can also help you to design and implement a smooth upgrade that will add significant strategic value to your IT system

  • Microsoft MRP Computer Consultant Microsoft CRM Engineer
  • Microsoft Mac and Linux Desktop Outsourcing Companies Microsoft and Apple Mac Desktop Small Business IT Consulting Firm
  • Microsoft Office 2000 IT Outsource Computer Companies Microsoft Office XP
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    If you are a network engineer with system support experience, teaming with Progent and assisting our customers will enhance your abilities through collaboration with our staff of motivated, high-output consultants. Progent's concentration on offering network consulting and computer help to small and midsize companies will give you the opportunity to consult closely with business leaders and add significantly to the growth of exciting organizations. Also, Our virtual office network offers the most advanced tools for remote support and wireless access to help you to come up with fast solutions when you take on business-critical issues.

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  • Microsoft Word Online Consultants Specialists Office Word 2010
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    Microsoft SQL Server 2005 offers powerful, familiar tools to computer professionals as well as to network users, reducing the difficulty of creating, deploying, administering, and using company information and analytical applications on platforms ranging from mobile devices to enterprise information networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require a network consultant with hands-on expertise and wide knowledge in designing and deploying data-driven, comprehensive business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.

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  • Solaris Network Consulting
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    If your business network mixes Solaris platforms with Microsoft Windows, Progent can help you to integrate your IT resources into a unified network that permits all your OS platforms to coexist for easy administration, transparent dataflow, high dependability, superior throughput, and tight security. Progent's Sun Solaris and Microsoft Windows coexistence support services include network architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, remote network support and repair, on-site technical support, and Help Desk Call Center support.

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    For Windows desktop and application virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can help you to plan a XenDesktop solution that improves the business impact of your IT system; integrate XenDesktop technology with your physical and virtual servers, end-user devices, and printers; migrate your older desktop virtualization software to the latest releases of XenDesktop; and deliver advanced online technical support. Progent can also train your network managers to follow industry leading practices to manage your XenDesktop solution effectively.

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    Progentís colocation center support services are intended for companies with hardware located at IDCs or data center colocation hosting facilities and in need of timely on-site help at the colo facility as well as off-site support from Microsoft and Cisco Premier Certified experts. Progent offers a full array of IDC and IDC and colo consulting services including system architecture analysis, Windows and UNIX server installation and maintenance, troubleshooting for server and communications networking, development and deployment of non-stop systems, defining and implementing layered security structures, firewall integration and troubleshooting, designing load balancing solutions, and creating high-availability server and storage cluster configurations.

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    Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center is available for testing line-of-business applications, developing efficient system upgrade procedures, evaluating and optimizing performance, designing or validating disaster recovery strategies, resolving compatibility issues, and establishing training systems for new technologies. For Progent clients who lack adequate in-house resources to assemble effective pilot systems, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping critical network initiatives on schedule.

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    Microsoft Windows Server Update Services enables IT administrators to install and track the most recent Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Software Update Services, IT personnel can fully and effortlessly manage the installation of updates that are released via Microsoft Update to servers and workstations in a company. Progent can help you with technical details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft WSUS deployment, setting up user's computers, establishing the Group Policy settings, and ensuring your Microsoft Software Update Services GPO is linked to an Active Directory container that makes sense for your network environment.

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    Progent's Cisco-Certified network management engineers can help you to use Cisco's network management tools along with a variety of powerful third-party products to build a comprehensive network management strategy to keep your network operating smoothly, conserve expensive resources, protect your data, revive rapidly from device failure or deliberate attacks, and allow you to add or repurpose valuable resources sensibly and affordably as your company grows.

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    Progent's Microsoft-certified SQL Server programmers and DBAs can provide remote consulting to assist businesses of any size to build, administer, and troubleshoot applications powered by Microsoft's SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server consultants offer support for any facet of application development in solutions that can include small office databases to N-tier VLDB applications and data warehousing.

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    Microsoft Exchange Server 2013 incorporates major improvements to the capabilities of its predecessor Exchange Server 2010 and delivers powerful new features plus a redesigned structure. These improvements favorably impact vital IT areas such as manageability, availability, compliance, operational costs, collaboration, scalability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you understand the possible advantages of migrating to Microsoft Exchange Server 2013, design a cost-effective validation and rollout strategy, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent can also provide ongoing remote support and management for Exchange Server 2013.

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    Progent's Microsoft-certified consultants have over 10 years of background planning, deploying, optimizing and repairing SCOM environments and can provide companies of all sizes expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent can also help you to import and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can provide fast remote or on-premises troubleshooting to help you to remediate critical problems detected by SCOM 2012.

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    Progent has 20 years of experience helping small and medium-size organizations to plan, deploy, tune, administer, and troubleshoot computer networks that support an at-home workforce.

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