Immediate Online Troubleshooting for Manchester New Hampshire Networks
Immediate Phone Support for Manchester SystemsFor companies located in Manchester New Hampshire, Progent offers remote help for networks based on any combination of Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier consulting experts have provided online support to businesses in all 50 states in the United States. (Check out recommendations from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE-certified network specialists to solve challenging networking issues, as well as the assistance of CISA and CISSP-certified security experts to help with advanced security design and diagnostic issues.

Progent's online support experts provide exceptional leverage due to the fact that they possess the real-world background and are equipped with the advanced technology necessary to resolve most network problems quickly. This reduces immediate costs because solutions use up fewer chargeable consulting minutes. Online support also eliminates the cost of dispatching a consultant to your location. Your organization saves additionally in indirect costs by reducing or avoiding network downtime and associated losses due to business discontinuity, disgruntled customers and vendors, idle workers, and distracted executives. Progent's extensive remote consulting expertise is especially valuable in environments that rely on public clouds for vital infrastructure or applications like Microsoft Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud, or where on-premises tech support may not be an alternative.

Progent's billing policy for remote support is structured to stretch your IT service dollar. Progent bills by the minute for telephone-based consulting, so you owe just for the services that you receive. Unlike typical remote service organizations, Progent asks for no startup surcharge or minimum job duration. Progent's per-minute granularity and clean policy for billing prevent situations where quick fixes somehow end up as substantial bills. Progent's skill at solving technical issues efficiently means you saves money.

Progent's Online Consulting and Technical Support Expertise
Through years of experience, Progent has refined a collection of optimized technologies and proven processes that promote the highest level of effectiveness for remote engineering help and repair for computer networks of any size. Progent provides safe Virtual Private Network support for gateways from a variety of leading companies including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN technology allows the consultants of Progent's online support team to connect to your system without compromising network security.

Progent's powerful customer support reporting system keeps extensive histories for all service that Progent's clients have been provided. Progent's team consultants have access to the history of assistance provided to every Progent client by any engineer. This archive of anomalies and solutions is structured as a readily retrievable proprietary knowledge base that permits Progent's online technical professionals to communicate their experiences with the whole team to ensure that the value of Progent's support improves daily. Progent's extensive list of certifications and working associations with major industry leaders including Cisco and Microsoft open up additional vast technical knowledge bases and permit priority access to vendors' in-house engineering staff so Progent's remote consulting specialists can find the best resolutions in the least time.

Remote support services provided by Progent to clients in Manchester New Hampshire include:

ProSight Fixed-price Managed IT Services for Small and Medium Size Organizations
Progent provides a family of low-cost, fixed-price services intended to allow small and medium-size organizations to utilize the same advanced technology used by many of the industry's leading corporations. The ProSight portfolio of network monitoring and management services covers all critical facets of modern networking including email content filtering, security and compliance, cloud-based backup and disaster recovery, infrastructure health monitoring, VM cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior-based machine learning tools to defend endpoint devices as well as servers and VMs against new malware attacks such as ransomware and email phishing, which routinely escape legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to manage the complete malware attack lifecycle including protection, detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and real-time system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection services offer ultra-affordable in-depth protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device control, and web filtering via cutting-edge tools incorporated within one agent managed from a single control. Progent's security and virtualization experts can assist you to plan and implement a ProSight ESP environment that addresses your organization's unique requirements and that allows you achieve and demonstrate compliance with legal and industry information security regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require immediate attention. Progent's consultants can also assist your company to set up and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup activities and allows rapid restoration of critical data, applications and virtual machines that have become unavailable or corrupted due to component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery consultants can deliver world-class expertise to set up ProSight DPS to be compliant with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your critical data. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top data security companies to provide web-based control and world-class protection for your email traffic. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a deeper level of inspection for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email that stays within your security perimeter. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map, monitor, optimize and troubleshoot their connectivity appliances like switches, firewalls, and load balancers plus servers, printers, endpoints and other devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that network diagrams are always current, captures and displays the configuration of almost all devices connected to your network, monitors performance, and generates notices when potential issues are discovered. By automating complex management processes, WAN Watch can knock hours off common tasks like network mapping, reconfiguring your network, locating appliances that need important updates, or resolving performance bottlenecks. Find out more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by checking the state of critical computers that power your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT personnel and your Progent consultant so that any looming problems can be addressed before they can impact your network Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual host set up and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the applications. Since the system is virtualized, it can be ported immediately to an alternate hardware solution without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard data about your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or domains. By updating and managing your IT documentation, you can save as much as 50% of time spent searching for critical information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require the instant you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size businesses to get an objective assessment of the overall health of their information system. Based on some of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how well the configuration of your essential network devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits like a more manageable Active Directory system. Both also include one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include simpler network management, improved compliance with information security requirements, more efficient utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and higher availability. See more about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent information assurance consultant. The fact-finding interview is intended to help evaluate your organization's preparedness to stop or recover rapidly after an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to gather information about your existing AV defense and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply industry best practices to build a cost-effective security and backup/recovery environment that aligns with your business requirements. For more information, visit The ProSight Ransomware Preparedness Report Service.

Additional Consulting Services Offered by Progent
Progent can provide the services of world-class remote consulting experts for contract information technology projects. Billing rates for longer-term development or consulting projects are set according to the qualifications of the consultants involved. Progent's background in these special areas of computer technology allows customers to complete major initiatives within budget and on schedule. Progent's project-based online engineering services include:

  • Help Desk Services
    Progent's Help Desk Call Center service offerings for organizations with environments based on Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include comprehensive Call Center services, shared Help Desk services, and Help Desk consulting. Progent's Standard Help Desk Services offer smaller businesses a complete service desk solution that handles all aspects of online Level 1 desktop support from initial requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Progent offers service desk support at a substantial discount from Progent's normal Level 1 desktop support rates, and Progent offers the additional option of fast as-needed escalation to Level 2 and Level 3 experts to resolve complex problems.

    Progent's Help Desk consulting support can assist you in establishing an effective new Help Desk or enhancing your current one, selecting or modifying Call Center application software to meet the particular needs of your corporation, or adding occasional online staff to supplement your existing Help Desk resources to deal with unusually busy scenarios like software migrations, major upgrades, or rolling out brand new business software.

    Progent's Help Desk team of experienced network experts provides your customers in Manchester New Hampshire rapid access to a reliable technical support resource with extensive background delivering phone help and remote repair service for computer environments powered by Microsoft, Cisco, macOS and OS X, UNIX, or Linux products. Progent's mission is to earn the Help Desk recognition as a solid driver of business efficiency, and Progent's intent is to resolve instead of simply track IT problems.

  • Business Applications Support: Training, Customization, and Integration
    Progent's Applications Consulting Group offers phone-based advanced consulting support and education in special application fields that include Enterprise Requirements Planning, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, programming, and education for familiar Microsoft applications such as CRM, Office Project, Microsoft Office 365 Word, and Office 365 Excel. To learn more on Progent's expertise, programming, and education offerings, see Progent's Applications Experts Team.

  • Centralized and Automated Administration of Hybrid Cloud Networks
    System Center 2016 centralizes and automates the management of hybrid cloud networks by offering comprehensive support for Windows Server 2016 servers, Windows 10; cohesive integration of heterogeneous environments that include Linux, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consultants can provide advanced online and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to design and install a new implementation of Microsoft System Center 2016, extend or optimize an existing one, upgrade efficiently from a prior version of System Center, or troubleshoot your System Center environment.

  • Online Hybrid Network Monitoring Services
    Progent offers organizations in Manchester New Hampshire online IT infrastructure monitoring by providing Microsoft System Center Operations Manager expertise and System Center 2012 Operations Manager support. Progent can adapt SCOM to suit your environment so your IT support is proactive and automated. By uncovering looming issues before they result in network outages, remote monitoring can minimize stressful and expensive network crises. Progent can also utilize server and infrastructure monitoring utilities such as Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or Apple macOS and OS X networks, Microsoft environments, or systems that support multiple OS platforms.
How Your Manchester Company Can Contact Progent's Remote Service Professionals
To get in touch with Progent about emergency remote help with Microsoft Windows, Apple macOS and OS X, or Linux networks, visit Progent's Urgent Remote Support, phone 1-800-993-9400, or go to Contact Progent. For companies and new ventures in Manchester New Hampshire, Progent's phone-based computer support engineers are ready to deliver expert and affordable IT help the moment your company requires it. More than 15 years of delivering remote repair services has earned Microsoft Partner certification for Progent's consulting experts and has enabled Progent to acquire world-class troubleshooting skills and to fine tune online connectivity tools to solve IT problems rapidly while eliminating the cost and lost time associated with on-site service calls.

Even if your Manchester business works with a regular freelance support technician or employs a full time IT staff that can deal with ordinary network problems, Progentís Microsoft and Cisco certified consultants are available to provide an easy and seamless remote extension of your local resources in cases when your regular service personnel either don't have the availability or the expertise to resolve unexpected system crises or particularly tough integration projects.

Advantages of Progent's IT Support for Offices in Manchester New Hampshire
Progent's remote technical help services enable your Manchester company to experience the benefits of timely, enterprise-grade network support without the cost of managing an in-house IT staff. Your network will derive greater strategic worth by becoming more reliable, efficient, and secure. Advantages to your business include:

  • Seamless virtual expansion of your on-site IT resources
    For most offices in Manchester New Hampshire, local network service providers, whether made up of independent consultants or an in-house maintenance staff, can handle typical technical issues. However, serious problems can spring up when local resources are too busy or absent, and some problems may involve IT products that is unfamiliar to your local service technicians. In these cases, Progent's on-call service experts give you a convenient, fast, and economical solution to supplement your regular help and to pass on valuable knowledge to improve your ability to deal with downstream issues locally.

  • Less Dependence on Freelance Service Providers
    For IT support, smaller companies commonly rely on individual freelance consultants. While independent service people have smaller internal costs than larger consulting companies and can often charge lower rates, they are sometimes overextended, making it impossible to respond quickly to urgent situations. If a freelance consultant is busy with another customer, sick, on vacation, or in class, the lack of backup help may force your company to wait for assistance during an emergency. As your network expands, system downtime and trouble with critical software are more costly. The money you thought you were conserving on a freelancer can be eaten up quickly by lost productivity. Progent provides a dependable source of reserve support expertise to insure your IT system remains available.

  • Build a Scalable Foundation for Smooth Expansion
    Organizations often begin with an IT architecture created on a modest budget. Lacking a strong framework, slap-dash fixes can get thrown on top of a weak foundation. As a company grows, reliability and scalability problems can hinder the success of the business. Such poorly built systems require careful analysis, intelligent strategic planning, and extensive technical expertise to evolve to a network infrastructure able to provide the stable foundation to handle vital business demands and facilitate future expansion.

  • Interact with Solution Providers Instead of Product Vendors
    Smaller businesses require guidance and technical education to negotiate an ever more complex array of product alternatives available for accelerating business growth and enhancing productivity. Businesses do not need a network consultant who is trying to earn a commission on a specific vendor's technology. IT support and product selling can result in a scenario where the recommended solution is built around a profitable technology rather than the true needs of a client. Progent eliminates these conflicts by selling only services instead of products. This allows Progent to align technical consulting with the real interests of clients.

What Makes Progent Unique from Other Support Firms?
Progent is a Microsoft Certified Partner consulting firm and Progent's head count, range of IT expertise, fine tuned remote support software, and understanding of corporate IT enable offices to avoid the limitations associated with excessive reliance on smaller consulting firms, individual freelance consultants, or limited in-house resources.

Progent stands out by offering:

How Does Our Company Start Getting Online Network Help from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network help, go to Immediate Online Support.

An index of content::

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    Progent offers national urgent phone support and troubleshooting services for companies who run Solaris networks or whose information systems feature a mix of Solaris and Microsoft Windows products. Remote network consulting provides maximum leverage for your IT dollar by preserving user productivity and shortening the hours charged for computer repair services. Advanced remote access utilities and skilled technicians and consultants allow Progent to handle most network issues without squandering time and money by traveling to your site. In most of cases your IT issues can be dealt with by telephone or through a combination of telephone support and online connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISSP certified security professionals to help with the most challenging system problems.

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    NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed specifically for law practices. Progent offers online access to NetDocuments consultants to assist legal departments and law firms to design, configure, administer, optimize, or debug a document management system solution based on NetDocs.

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    Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, enhancing and repairing System Center Operations Manager solutions and offer organizations of all sizes advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that provides the responsiveness and availability needed to monitor your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or on-premises technical support to assist you to remediate critical issues detected by System Center 2012 Operations Manager.

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    Progentís Wireless Site Survey makes it easy to design and implement a Wi-Fi wireless LAN adapted to your facilities, providing your business a WLAN that delivers the reception, speed, capacity, Quality of Service, data protection, and roaming ability your company needs. Progent's Wireless Site Survey services are offered either as an economical online service or as a more comprehensive onsite service.

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    Progent's Citrix-accredited consultants can help you to understand the strategic benefits of XenServer and additional Citrix platforms, and can help you to plan, test, execute, troubleshoot, and maintain a XenServer installation. Progent can in addition assess your existing XenServer deployment and show you how to optimize resource utilization, responsiveness, protection, uptime, and disaster recovery.

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    Microsoft supports seamless hybrid ecosystems that combine Office 365 Exchange Online and local Exchange deployments. This permits you to have some Exchange mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can help your organization with any phase of planning, integrating and debugging your hybrid Exchange network. Progent's Exchange specialists can deliver as-needed expertise to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on time and within budget.

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    Microsoft Windows 2000 Outsourcing

    Progent's certified Microsoft Windows 2000 consultants can help you enhance the capability of your current Windows 2K Servers and can simplify system administration, offer technical support and repair, and enhance security. Progent can also show you how to create, justify, and execute a plan to migrate from Microsoft Windows Server 2000 to Microsoft Windows Server 2003. Progent is expert in setting up test installations to reduce the technical risk involved with migrating to Windows Server 2003 by uncovering potential hardware and application compatibility problems.

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    UNIX, Windows Technology Professional

    Progent's UNIX family consulting experts offer small businesses and software developers help with managing and supporting UNIX, Linux or Solaris systems that operate with Microsoft-powered technology. Progent can give your organization contact with UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This broad array of expertise provides you with an easy one-stop consulting firm to show you how to create and manage a protected and robust mixed-platform network and communications solution that allows UNIX and Microsoft interoperability by combining MS Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux platforms such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

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    Before Progentís Microsoft Operations Manager solution, system issues were approached reactively, after workers were impacted by them. With the help of proactive, computer generated warnings and trend reports sent by Microsoft Operations Manager, Progent is now able to fix network troubles before they becomes critical enough to disrupt network uptime. Because of MOM, Progent can resolve looming problems before clients know that the problems are there. Progent supports MOM 2005 and MOM 2000 to provide small business networks enterprise-class availability, security and performance.

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    Progent can deliver a variety of affordable online and onsite consulting services to help your business to deploy, manage, and troubleshoot workstations and mobile devices powered by Microsoft Windows, Apple macOS/OS X, iOS, Android, or Linux.

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    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to map, track, reconfigure and troubleshoot their connectivity appliances such as routers and switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always updated, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when potential issues are discovered. By automating time-consuming management processes, ProSight WAN Watch can knock hours off common chores such as network mapping, reconfiguring your network, locating appliances that require critical software patches, or isolating performance problems.

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    BlackBerry Exchange Network Consultants

    Progent can provide the services of BlackBerry-certified professionals who can assist small businesses to plan, manage, and repair BlackBerry solutions affordably and successfully, eliminating the need for an internal BlackBerry specialist and reducing the expense and distraction of maintaining a mobile wireless workforce. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-premier experts, Cisco CCIE-certified engineers, and CISA and CISM-certified security professionals. This wide range of expertise, in conjunction with Progent's proven online support model, provides small and mid-size companies a cost-effective solution for integrating BlackBerry technology seamlessly into their IT network.

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    Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies over a quarter century of background assisting manufacturing, distribution and service organizations to simplify complex supply chains and streamline key business processes in order to bring products to market fast and adhere to customer commitments dependably. Progent can provide the expertise of an ERP specialist with over two decades of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or on-premises consulting that can range from as-needed guidance to comprehensive solution planning and project management. Sample services available from Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, application development, CPQ, web site integration, troubleshooting, ETL, Excel and SQL integration, training, and DBA services.

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    Microsoft Dynamics GP/Great Plains accounting offers analytics and reporting capabilities that let you track all operations, sales and expenses, and market patterns with integrated drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting consulting expertise can help you design reports that let you analyze your business more completely, turning uncooked data into useful business information. Progent is able to enhance your reporting and business analysis by providing Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to deliver custom line-of-business software development and web commerce solutions that integrate transparently with Dynamics GP.

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    Progent's Meraki Wi-Fi access point consultants provide remote and on-premises support to assist organizations of any size to plan, install, manage, expand or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist your business to configure and support Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology such as switches, ASR routers and ASA firewalls to create a seamless ecosystem that provides the same access, responsiveness, security, ease of management and availability for wired and wireless users regardless of their mobility or computing device.

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    Progent provides nationwide remote phone support and consulting services for businesses who run Apple Mac OS X networks or whose IT systems include a mix of macOS and Mac OS X with Microsoft technology. Progent's consultants can provide Apple macOS and OS X users a range of IT services such as desktop assistance, migration to the latest version of OS X from legacy editions of Apple macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X application software. Progent can also help you with Apple iPhone and Apple iPad support, or moving to iCloud services. Online network consulting provides optimum leverage for your IT budget by extending user productivity and limiting the hours charged for computer analysis and repair. Advanced online access technology and skilled technicians and consultants combine to enable Progent to handle most IT problems without wasting time and money by going to your site. In the vast majority of situations your network problems can be dealt with by telephone or through a combination of phone support and online connectivity. Progent can make available Cisco certified CCIE network experts and CISM and CISSP premier security professionals to assist you with the toughest network problems.

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    Microsoft Windows Active Directory demands significant practical experience to configure optimally across a large corporation. Progentís Microsoft Premier consultants are experts in designing, deploying, and supporting sophisticated Microsoft Enterprise AD installations. Progentís fields of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, cleaning up legacy beta version configuration objects in production Active Directory systems, and fixing failed configurations of AD and Active Directory-associated programs.

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    If you have a small business network with 10 to 50 network users, Progent's network outsourcing services save your business from dependence on single independent service provider while giving you affordable and reliable access to high-quality technical expertise. By delivering network consulting service when you need it, providing specialized expertise for key technologies, delivering value-added services such as automated server monitoring, and billing only for support you receive, Progent offers you an affordable solution for optimizing the profitability of your small business network. Progent is the intelligent way for small businesses to create and support a robust and secure IT network and to benefit from quick access to the skilled consulting ordinarily available only to businesses who are able to support a sizeable internal IT organization.

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    Remote server management cards offer IT administrators full control of a server without the requirement for a personal presence. Using remote management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to an IT expert who can be located anywhere in the world. Progent's Microsoft and Cisco certified engineers can assist you to plan, implement, and manage a high-availability business network that incorporates remote server management cards and Progent can use these remote management cards to deliver low-cost remote technical assistance. Progent is familiar with a variety of remote management cards such as Aten remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon eRIC remote management cards.

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    Progentís Wireless Site Survey assists you to design and install a wireless network customized for your facilities, offering your business a wireless solution that has the reception, speed, capacity, QoS, data protection, and hand-off ability your business needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more detailed onsite service.

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    SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the fast creation of a new generation of high-end applications that can provide your company a critical competitive edge. Microsoft SQL Server 2000 provides core support for XML and the capability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft technology, ensures you success in planning, installing and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET platform.

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    Microsoft Exchange Server 2010 Migration Engineers

    Progent's Microsoft-certified consultants can provide affordable remote and onsite help to carry out your migration to Exchange Server 2010, generate comprehensive documentation of your upgraded messaging environment, train your IT staff and end users to get them ramped up quickly on Exchange 2010, and offer ongoing administrative consulting and technical support. Progent's consultants can also help you upgrade from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.

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    System Center Configuration Manager 2016 automates software provisioning and updating, centralizes security and compliance settings management, inventories network resources, guards against company data leakage, provides network health reporting, enables safe self service, and delivers a single point of control for managing mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration experts can help you with any aspect of planning, implementing, operating and troubleshooting a SCCM 2016 solution for local, cloud, or hybrid networks.

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    Progent can assist you to utilize Cisco's infrastructure technology to create a robust foundation for your local, cloud-centric, or hybrid data center and streamline operations in vital areas including compute and storage utilization, security and compliance, versatility, reliability, and disaster recovery.

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    macOS and OS X Technical Support Services

    Progent's experts offer Apple macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Entourage and Exchange Server expertise, network protection services, and one-on-one training. Progent can assist clients to upgrade to macOS from Mac OS X or earlier versions of OS X and Progent can provide expertise with Apple macOS and Mac OS X application software. Progent can also help you with iPhone support and Apple iPad management, or migrating to iCloud services. For business networks built exclusively on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of designing, configuring and supporting a network environment that is available, secure, efficient and able to achieve your company's objectives.

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    Progent offers small organizations a pair of low-cost network security evaluation packages that provide, for a preset price, remotely managed inventory scans of your network security profile which are analyzed by professional information security specialists who interpret the data collected by the scan, deliver unbiased evaluations of your existing security vulnerability, and make recommendations for improvements. Progent has developed two non-overlapping network security evaluation scanning packages for external and internal security testing that are priced to fit the restricted budgets of small companies while providing enterprise-class assessments of your IT network's vulnerability to attack.

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    Progent can assist small and medium-size businesses to set up and debug teleconferencing platforms to allow their remote workforce to communicate productively with teammates and customers.

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    Progent provided a wireless integration environment that enabled a school to increase productivity and avoid the recurring costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is designed for connecting separate sites as far as 2.5 miles apart and can extend to even greater distances. This wireless solution provided improved performance and dependability than recourse to amplifying the 802.11b wireless connection, and because it utilizes the 5.8Ghz band it provided immunity to local interference.

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    Progentís Microsoft certified professionals can provide small and mid-sized companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that opens the door to the speedy creation of advanced business programs that can give your company a competitive advantage. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to providing expertise, maintenance and problem solving services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your information system. Progent can also help you migrate from earlier versions of Microsoft SQL Server to Microsoft SQL Server 2005.

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    Progent's work environment will allow you to become a better consulting professional by improving your information technology knowledge and boosting the loyalty of your clients. Progent makes good on this promise by attracting the best professional talent for you to operate with, providing an advanced system architecture, running proprietary application tools to enable the maximum quality of service, and by streamlining proven business structures for finding and retaining customers.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Progent offers network support for medium size businesses who have 100 to 250 system users. The medium size business or office has typically been an underserved part of the market for network support expertise. The overhead and service delivery models of major outside service organizations make them too expensive for the ordinary small company or small medium business (SMB), which usually has a modest information technology budget with which to support an IT network whose complexity and capability are often similar to the information systems of far bigger companies. Progent's support delivery model, which takes great advantage of online support, virtual network technology and 24x7 server monitoring, dramatically lowers the network support expenses of a small-medium business while providing the mid-size company with big-company support from professional, world-class consultants with background in a broad array of small business technologies. If your medium size company or small business is searching for the quality of IT help needed for a medium size office without budgeting enterprise prices, you need Progent.

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    Progent's Microsoft certified consultants offers remote and onsite consulting services to help you to administer, maintain, and troubleshoot computers based on Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, network security, backup and restore, online access, mobile device integration, wireless network design, and 24x7 system monitoring and alerts.

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    Progent's certified engineers offers remote and onsite support expertise to assist you to administer, maintain, and repair computers powered by Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, data and identity protection, disaster recovery, online connectivity, mobile device integration, wireless configuration, and remote system monitoring.

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    Progent's remote connectivity and wireless synchronization specialists can help your business to design and configure secure access solutions for remote desktop PCs, notebooks, and smartphones so they integrate seamlessly with your IT network, allowing you to improve the efficiency of your remote workers.

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    For enterprise project management assistance, Progent offers the services of veteran IT professionals with years of experience in technology management, application development, and process design for organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide project management expertise to help enterprise customers follow leading practices to make sure major projects are completed on schedule and within budget.

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    SQL Server 2014 incorporates major enhancements in critical areas including speed, uptime, security, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates seamlessly across all workloads including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises services that include planning, deployment, administration, troubleshooting, and software development services to help organizations of all sizes to realize maximum business value from their SQL Server 2014 investment.

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