Besides providing rapid access to guidance from high-level network consultants and subject matter experts to assist Manchester, New Hampshire organizations to resolve specific technical issues or strategic initiatives, Progent offers temporary supplemental staffing to deliver more broadly defined services like PC help, network administration, and Help Desk call center response. Temporary staffing can help organizations to respond to planned or unexpected surges in demand for IT personnel, which may be caused by situations such as mergers and acquisitions, site relocation, technology upgrades, business process changes like work-from-home, disaster response, seasonal variations, or regulatory mandates. Short-term supplemental staffing can also cover gaps left by the absence of in-house staff members due to vacations, illness, termination, or other reasons.
Benefits of Progent's Short-Term Staffing Services
Progent's short-term staffing services give organizations the ability to respond to surges in requirements for network services without being saddled with the expense and hassle that come with identifying and hiring appropriate technical personnel and without the burden of increasing your in-house head count.
Important features of Progent's temporary staffing services include:
Progent's Co-managed Help Desk Call Center Program
- Rapid access to reliable IT professionals
- Easy engagement, termination, and re-engagement of services
- Transparent augmentation of your full-time IT staff
- Comprehensive documentation of services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled fast
- Strong relationship with a world-class, full-service source for network support
Progent's shared Help Desk service is a specialized flexible staff expansion option that enables IT groups to divide the work of Help Desk Call Center support transparently between their in-house IT personnel and Progent's nationwide team of technical support experts. Acting as a seamless extension of your full-time Help Desk, Progent's co-managed Help Desk Call Center service is a collaborative service alternative based on by the leading group professional services (PSA) tool for managing, service requests, generating tickets, assigning ownership, tracking responses, and producing documentation.
Why Choose Progent?
Progent has two decades of experience providing remote and on-premises network services for businesses of all sizes throughout the United States. Progentís IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading technology companies. Progent's cybersecurity consultants have earned top certifications including CISSP-ISSAP, CISA, and CRISC. Find out more details about Progent's certifications.
Progent's Areas of Expertise for Manchester, New Hampshire Organizations
Progent's veteran team of certified consultants can deliver Manchester, New Hampshire organizations a wide range of online consulting and debugging services. Practice areas covered under Progent's reseller program for IT service providers include:
Contact Progent for Short-Term Staffing Services for Manchester, New Hampshire Organizations
To learn more about Progent's short-term supplemental staffing services for Manchester, New Hampshire organizations, call 800-993-9400 or visit Contact Progent.