Manchester Remote Workforce Solutions Support Services
System Design, Configuration, Management and Troubleshooting Consulting
Expanding your telecommuter workforce can have a major effect on network architecture, security, and corporate processes. Progent has two decades of experience assisting SMBs to design, configure, manage, optimize, and debug IT networks that support at-home workers. Progent can assist your Manchester organization to pick the appropriate technologies and follow best practices in building and maintaining a safe virtual office solution for telecommuters that promotes teamwork and returns top business value. Progent offers services ranging from as-needed guidance for helping you past occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can assist Manchester, New Hampshire businesses to with any facet of creating a high-functioning work-from-home environment by providing infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, security and compliance, data protection solutions, and streamlined management.
Network Infrastructure for Teleworkers
Integrating the physical and software infrastructure required for a remote work environment can be especially challenging if you have to manage a mix of personal equipment such as desktop computers and notebooks, Internet routers, and wireless appliances from different vendors and with a mix of operating systems and firmware releases. Progent's experience providing remote support for both outdated and current technologies in virtual office venues allows you to make efficient use of your available infrastructure and offers ready access to top-tire consultants for making necessary updates. Support services offered by Progent to assist you to implement a productive telecommuting infrastructure include:
- Virtual Private Network technology makes it possible to create a secure connection for authorized at-home workers to access IT assets situated at your company data center or in a public cloud. Progent's consultants can assist your company to configure and manage VPN connections between your teleworkers and your various network resources by providing online VPN configuration support. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can help your remote workers to set up Cisco's popular AnyConnect client software for secure VPN connections for a wide range of devices including Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms enable an at-home worker to see and use a data center PC's desktop. This technology provides IT managers substantial control over the digital environment of telecommuters and ensures them a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
- Routers attach home networks to the Internet and support VPN tunnels, home Wi-Fi networks, and firewalls. Progent offers expert online consulting for integrating home routers from a variety of manufacturers. See router configuration support from Cisco-certified experts.
- Home Wireless networks, often supporting an entire household and guests, are frequently used by telecommuters to connect to their router for work. This can cause throughput as well as cybersecurity problems. Progent can help businesses to resolve these issues by providing services like Aironet integration expertise, Cisco-certified Meraki wireless installation consulting, and Ubiquiti Unifi wireless AP integration help.
- Internet connectivity methods affect the performance and availability of connections between telecommuters and the company data center. Line-of-business processes might demand backup Internet connections in case the normal connection breaks. Progent can provide guidance for picking ISPs, picking appropriate service packages, and setting up fault-tolerant Internet connections. See Internet access solutions.
IP Voice Solutions for Teleworkers
Expanding the company PBX environment to accommodate remote users is critical to maintaining an effective at-home workforce. A variety of cloud-based IP voice products are popular with SMBs to server teleworkers. Many enterprises depend on Cisco's current or legacy platforms for VoIP management. Progent can help businesses of any size to design or maintain a telecommuter IP voice service that delivers the flexibility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE Voice experts can provide high-level support to assist businesses optimize their current Cisco VoIP environments to support a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends high-end telephony capabilities to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia apps used throughout the network. CUCM manages other mixed media services such as messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, see CUCM expertise.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help your company to support your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony products. To find out about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP platforms, refer to Cisco CallManager consulting.
- Cisco IP Gateways enable connectivity with public telephony networks and with clients operating outside the corporate perimeter such as telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
- Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN infrastructure to work with these solutions and deliver as-needed integration and troubleshooting services.
Voice/Video Conferencing for Teleworkers
A broad range of voice/video conferencing platforms from leading vendors enable online meetings, video conferencing, chat, and screen sharing for both local workers and teleworkers. Many companies use multiple products to accommodate their different partners and customers. Progent can help you to maintain your current voice/video conferencing ecosystem and optimize the productivity of your remote workforce.
- Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, IM, voice and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can assist you to configure and maintain Skype for Business clients to accommodate your remote employees. For details about Progent's support services for Skype for Business, refer to Skype for Business integration services.
- FaceTime is Apple's group video calling platform for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 concurrent users for voice/video sessions. For details about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint, session capture, plus editing and playback for training. To learn more about Progent's support expertise for Cisco Webex as well as for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and content with features such as IP voice and video calling, threaded chat, plus file sharing. To learn more about Progent's consulting services for Teams and for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these conferencing platforms and help you to tune your WAN infrastructure to host them.
Microsoft Collaboration Platforms for Telecommuters
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office and Microsoft 365 families, providing a powerful ecosystem of productivity apps that create a consistent user interface for sharing information throughout multiple sites and on a wide selection of endpoint devices. Progent has delivered remote consulting support for Microsoft SharePoint and Exchange since their original releases and can help businesses to configure these flagship collaboration platforms to maximize the effectiveness of your at-home workforce.
SharePoint uses web entities to facilitate collaboration and knowledge delivery by providing policy-based access to content, business processes, and tools for looking through company-wide information silos. SharePoint enables you to create secure portals that enables remote workers to see and edit aggregated corporate intelligence via Wikis, Blogs, social networking web sites, and Web Parts. To learn about Progent's SharePoint consulting services, go to SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting expertise, go to integration consulting for Microsoft Exchange.
OneDrive is Microsoft’s collaborative cloud storage service, comparable to GoogleDrive. Remote users can store files to the OneDrive service, and colleagues can retrieve them securely via a web browser. Provided with Microsoft 365, OneDrive enables remote employees to co-author files. Revisions made offline are automatically uploaded when you go back online. To learn about Progent's consulting services for OneDrive, refer to Microsoft Onedrive integration consulting.
Public Cloud Integration for Telecommuters
Progent offers fast and affordable online support for helping organizations to build, maintain and repair integrated network architectures that include physical data centers, telecommuters, branches, plus public cloud resources. Progent offers expertise for all types of public cloud service including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help at-home workers resolve problems with public cloud connectivity, authentication, and security.
Azure is a popular platform for cloud services that enables you to use IT infrastructure, servers, and key applications running on Microsoft's extensive cloud. Azure offers over 100 cloud-based services such as the ability to host Windows and Linux-based VMs, scalable cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can help your organization to deploy VMs on Azure Virtual Machines, integrate storage on Azure Storage services, unify identity management with Azure AD, and plan data backup and recovery systems with Azure Backup. Progent's cloud experts can also help you create secure access to Azure for telecommuters by setting up and debugging firewalls and VPN tunnels. To learn about Progent's consulting services for Microsoft Azure, go to Azure consulting.
Office 365, now called Microsoft 365, is Microsoft's growing suite of business productivity applications and cloud services offered by subscription. Microsoft applications and cloud services are marketed in a selection of bundles intended for users ranging from students and households to large enterprises. Progent can provide quick and easy online contact with consultants knowledgeable about Microsoft 365-compatible endpoints based on Windows, Mac, iOS, and Google Android technology. Progent's experts can assist your business to evaluate the various subscription bundles offered with Microsoft 365 and deploy 365 apps for your remote workers to achieve maximum business value. To learn about Progent's expertise for Microsoft Office 365, visit Office 365 integration support.
Microsoft 365 Exchange Online is among the most popular applications in the Microsoft 365 product line. Exchange Online provides the benefits of reduced spending for physical infrastructure, easier management, on-demand scaling, high availability, and additional benefits associated with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to operate transparently with local Exchange environments, allowing you to create hybrid cloud/onsite information systems. Progent's certified Exchange consultants are available for occasional help to get you through challenging technical roadblocks and can also provide end-to-end project management outsourcing to ensure your at-home workers have convenient and safe access to your Exchange Online environment. For information Progent's consulting expertise for Office 365 Exchange Online, see Exchange Online integration and support expertise.
Amazon AWS is a pioneer in the public cloud market and is the industry's leading provider of cloud-based services. Progent offers fast and affordable online access to cloud integration consultants who can help your organization to design, implement, manage, and troubleshoot hybrid information networks that integrate Amazon AWS cloud services with local resources and with other popular cloud platforms like Azure. Progent also offers access to Cisco-certified CCIE networking consultants to assist your company to create a high-availability network model so your users have a consistent computing experience regardless of whether they are working from your headquarters, a remote branch, at home, or on the road. To learn about Progent's expertise for Amazon AWS, refer to Amazon AWS integration expertise.
Google Cloud (GCP) is a leading collection of cloud computing services that offers Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can assist your business to expand your existing IT assets with the Google Cloud, and Progent's DBA experts can help you make your mission-critical applications cloud friendly so your remote workers can take full advantage of Google Cloud Platform services. Progent can assist you to deploy virtual machines on Google Cloud Compute Engine, design an efficient storage system with GCP Storage services, and streamline access control for at-home workers with GCP Cloud Identity. Progent's experts can also assist your business to use GCP's unified management technology to administer and track your Google Cloud environment. To learn, see Google Cloud Platform consulting services.
Help Desk Services for At-Home Workers
A rapid, organization-wide switchover to a telecommuter workforce, which could be activated by an epidemic or as part of a disaster recovery/business continuity process, can overstretch even the most efficient in-house Support Desk. Progent's Help Desk services allow businesses of any size to outsource or expand their Help Desk with Progent's remote Technical Response Center services.
- Progent's Standard Help Desk Call Center support services leverage Progent's nationwide network of remote technical support experts along with world-class trouble ticketing and follow-up technology to offer an economical, advanced Help Desk Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of online Level 1 desktop technical support from initial help requests through trouble ticket creation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal enables teleworkers to track or revise their active trouble tickets, enter details, and upload screen captures and attachments. Technical support services are delivered at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent makes available optional fast escalation to Level 2 and Level 3 support specialists to resolve complex problems. For more information, go to Progent's Standard Helpdesk Services for small companies.
- Progent's Help Desk Augmentation Service enables your business to supplement your current Call Center team by sharing responsibilities for Call Center services seamlessly between your regular support personnel and Progent's nationwide pool of desktop support technicians and subject matter specialists. Progent's co-managed Help Desk Call Center service is based on a collaborative support solution utilizing the number one PSA tool for managing help requests and trouble tickets, assigning ownership, monitoring progress, and generating management reports. For information about how Progent's Support Desk Augmentation Services can help your company to provide best-in-class technical support to your teleworkers, go to Progent's Call Center augmentation Services.
Cybersecurity for Telecommuters
Teleworkers often run their own computers and work in an unsecured environment. This worsens their vulnerability to cyber attacks and calls for careful deployment of security appliances, remote endpoint monitoring, and the creation of security policies that follow best practices. Progent's veteran roster of certified data security experts can assist you to plan, implement and manage a modern security solution that guards critical data in networks that include an at-home workforce.
- Firewalls enable you to build a network environment that can be safely accessed by on-premises users and by telecommuters, mobile workers, suppliers, customers, and other stakeholders. Next-generation firewall appliances allow you to assign and manage different permissions to different groups of users and to scale your IT network and adjust your security as your company evolves and as cyber threats become more complex. Progent supports both new and older security appliances from all leading vendors including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall integration expertise, refer to firewall configuration and support expertise.
- Online Endpoint Security Monitoring makes it easy to watch over the various computers utilized by remote workers and either reject or identify and respond to modern threats like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint agent is installed on each protected endpoint, monitoring all activity and using advanced behavioral threat analysis to detect new threats on arrival. When a cyberattack is discovered, ProSight ASM instantly disconnects the impacted device from the corporate network to contain the threat. Because the ProSight ASM software agent is self-contained, endpoint devices remain protected even if they are not connected to the Internet. For more information about ProSight ASM, go to remote endpoint monitoring for telecommuters.
- Security Audits can evaluate the vulnerability of your information system to all classes of outside and local security attacks for a network that includes an at-home workforce. Progent can run remote, automated cybersecurity analysis software for rapidly and affordably uncovering a wide variety of security weaknesses that can be found via the Internet. Progent's security assessment consulting services, which can be provided by data security professionals with top credentials including CISM, CISSP, and GIAC, can help your business to audit your workflows and governance policies and assess your network infrastructure to enable you to design top-level protection for your at-home workers.
Data Protection for Remote Workers
Data Protection covers backing up and recovering critical information so as to avoid data loss and minimize restoration time and effort in the event of storage system problems due to hardware breakdowns, programming glitches, human mistakes, cyber attack, or any other reason. Dependable data protection strategies can be particularly difficult to design and manage in hybrid networks that combine in-house data centers, public clouds, and an at-home workforce.
- Backup/Recovery solutions for at-home workers must cover multiple types of user-owned endpoint devices. Progent can provide fast remote help from experts familiar with a broad array of platforms for protection Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as laptops, tablets and smartphones. Leading backup/recovery solutions supported by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To protect data spread throughout a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud-based storage and features granular recovery and unified management.
- Disaster Recovery/Business Continuity (DR/BC) strategies commonly envision scenarios that require a quick switch to a work-at-home environment. Progent's senior disaster recovery preparedness consultants and business continuity planning specialists can help your business to produce, document and validate a DR/BC plan that addresses the logistics of switching to an at-home workforce.
Unified Management for Telecommuters
Microsoft has rebranded and reshuffled its endpoint management platforms under the name Microsoft Endpoint Manager, which encompasses Intune for cloud-based management of remote endpoints and Configuration Manager for managing local endpoints. Endpoint Manager provides a centralized platform for safeguarding critical information by controlling onsite, mobile, and at-home endpoint devices.
Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing remote devices and software. Managed endpoint devices can be user owned or company owned. Network admins managing the enrolled endpoint devices of telecommuters can utilize Intune to deploy and validate apps on devices, push updates and certificates, configure policies for accessing data and networks, manage passwords, establish VPN connections, determine how home-based workers share information, set up threat protection, ensure compliance, and erase sensitive data from missing, stolen or deactivated endpoint devices. Microsoft Intune works with iOS/iPadOS, Android, Windows, and macOS/OS X devices. To find out about Microsoft Intune and to find out how Progent can assist your company to use Microsoft's Endpoint Management to administer the endpoint computers of your teleworkers, go to Intune remote endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management product that allows network managers to keep offsite endpoints current and protected. Workspace ONE incorporates VMware AirWatch for centralized endpoint administration plus VMware's Horizon virtual application delivery technology for authorization control, app management, and configuration management of endpoint computers. Workspace ONE runs with devices based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises deployment through a perpetual license. Key capabilities of Workspace ONE include rapid remote deployment of new notebooks, immediate onboarding of new users, policy set up and enforcement for all classes of devices, unifies management reporting and analytics, email encryption, and seamless integration with Microsoft applications and cloud services. For details about Progent's expertise for VMware Workspace ONE, go to VMware Workspace ONE remote device management consultants.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing a productive telecommuter environment for your Manchester, New Hampshire business, call
An index of content::
ProSight Virtual Machine Hosting Consulting Services
Emergency Private Cloud Integration Specialists
Progent's ProSight Virtual hosting services provide small and midsize companies a variety of advantages such as reduced capital costs, reductions in operational costs, better management focus, world-class security, greater fault tolerance, and business continuity.
SQL Server 2017 Security and Compliance Remote Support
SQL Server 2017 and Excel Remote Technical Support
Progent's certified SQL Server 2017 consultants can assist you to design and implement a cost-effective migration from your current SQL Server environment to SQL Server 2017.
Juniper J Series Gateway Cybersecurity Organizations
Juniper J Series Router Security Auditor
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Aironet 4800 Access Point Remote Support Services
Aironet 1800 Access Point Information Technology Consulting
Progent's Cisco-certified wireless networking consulting experts can help organizations of all sizes to plan, deploy, administer and troubleshoot Cisco Aironet Wi-Fi access point environments to achieve the throughput, coverage, capacity, expandability, security and ease of management needed for seamless connectivity between wireless and wired network infrastructure. Progent can provide affordable remote and onsite consulting services for both legacy and current 802.11ac Aironet APs and Progent can help you design and maintain wireless solutions that include indoor and outdoor Aironet access points.
macOS and Cisco IT Consulting
Support Outsourcing Mac RAID
Progent's Apple Mac support consultants can help you with a broad range of network foundation areas such as system architecture, off-site and mobile connectivity, internetwork compatibility, security, and emerging technologies including VoIP and fast wireless connectivity. For company networks based solely on Apple Mac OS X or for environments that use a combination of Mac, Linux and Windows powered servers and desktops, Progent has the experience and size to handle the complexity of planning, configuring, and supporting a system architecture that is robust, safe, productive and aligned with your business goals. Progent can show you how to deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Apple's Xsan SAN solution. Progent can also give you access to skilled professionals to help you with Cisco routers and switches.
Largest Specialist Private Clouds for Small Businesses
Private Cloud Hosting for Virtual Data Centers Engineers
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small organization's servers in a solution that delivers the highest degree of dependability and expandability and is in addition simple to migrate to any data center. ProSight Virtual Hosting options are based upon proven virtualization technologies that enable small businesses with mixed- platform IT systems to save significantly on the costs of capital equipment, infrastructure support, and IT administration while achieving enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Metro Ethernet Engineer
Consultant Internet Access
Progent can provide the cost-effective support of remote Internet connectivity consultants to assist your company to assess or enhance your ISP services so your Internet connectivity solution aligns with your business needs. Support services available from Progent include assessment of your existing bandwidth use, carrier and service plan comparison and selection, network provisioning, and managing a smooth switchover to a different carrier and/or service plan. Provisioning can include enhancing current routers and configuring additional ones, implementing firewalls, and designing fault-tolerant BGP architectures.
Windows 10 Pilot Testing Support Outsourcing
Network Consultants Windows 10 Installation
Progent's Microsoft-certified consultants can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier release of Microsoft Windows. Remote and on-premises assessment and upgrade support for Microsoft Windows 10 available from Progent's consultants include ROI estimates, project management, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, telecommuter access, security and compliance, streamlined deployment and administration, infrastructure optimization, Wi-Fi support, business continuity planning, webinar training for IT support staff and users, and ongoing technical help.
Microsoft Experts Active Directory Online Help
Microsoft Active Directory Consultant
Windows Enterprise Directory demands extensive hands-on experience to configure optimally across an enterprise. Progent’s Microsoft Premier engineers are skilled in designing, integrating, and troubleshooting sophisticated Enterprise Active Directory projects. Progent’s areas of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted AD objects, dealing with residual beta software configuration objects in online Active Directory systems, and repair of failed configurations of AD and Active Directory-integrated applications.
Windows 7 Backup and Restore Network Consultants
Windows 7 64-bit Upgrade Information Technology Outsource
Progent's Microsoft certified engineers can help you to assess
Network Consultants Co-managed Call Center
IT Services Shared Call Center
Progent's Network Contact Center Outsourcing Services for PC desktop technical support are intended especially for small businesses who require fast access to a Help Desk Call Center with professional telephone support and full escalation options but who have to operate within a restricted IT budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Call Center Support, Secure Remote Access Support, System Evaluation, Expert Prioritization, Virtual Help Desk Services, By-the-Minute Billing, and Help Desk Applications Selection and Deployment.
Comprehensive Event Management Computer Consultants
24/7/365 Comprehensive Event Management Consultant
Even if your company has a small network services group and a modest technology budget, your information network can still feature the same high reliability and performance that once needed a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified network professionals, the latest system management products for 24x7 monitoring and alerts, and cost-effective support programs such as a help desk service to keep your mission-critical network applications and servers up and running.
Online Support Catalyst Wi-Fi 6 AP Layout
Catalyst 802.11ax Wireless Technology Consulting
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wireless Access Point experts can provide economical online and on-premises support for Catalyst Wi-Fi 6 wireless APs.
Fortinet 800 Series Firewalls Network Consulting
Support Services Fortinet 100 Series Firewalls
Fortinet next-generation firewalls (NGFWs) are leaders in delivering top performance for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can help your business to configure your Fortinet firewalls to safeguard your IT assets at the network perimeter, within the data center, at branch locations, and in the cloud.
iPad Infrastructure Professional
Mac VoIP Computer Engineer
Progent's Mac networking engineers can assist you with a wide range of system infrastructure issues including network architecture, off-site and mobile connectivity, internetwork compatibility, security, and emerging technologies including VoIP and fast wireless connectivity. For company networks based exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the experience and size to handle the challenge of designing, configuring, and supporting a network architecture that is robust, secure, efficient and aligned with your business goals. Progent can show you how to configure Apple’s Xserve enterprise servers, Xserve RAID zero-downtime storage systems, and Apple's Xsan storage area network solution. Progent can also provide certified experts to help you with Cisco routers and switches.
Solaris Professionals
UNIX Services
Progent's Sun Solaris platform consulting experts offer small and mid-size companies and developers support for administering and maintaining Sun Solaris systems that run with Microsoft-based technology. Progent offers your organization access to Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of experience offers you an easy one-stop consulting firm to show you how to create and manage a secure and reliable cross-platform network and communications infrastructure that supports Solaris and Microsoft coexistence by integrating MS Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Integration Services Aironet Outdoor Wi-Fi Access Point
Aironet 3600 Access Point Consultants
Progent's Cisco CCIE-certified wireless infrastructure consultants can provide online or on-premises integration and debugging support to assist your organization to plan, implement, upgrade, optimize, manage and debug Aironet wireless access point deployments of any size or topology. Progent's Cisco wireless controller experts can also assist you to combine your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build an enterprise connectivity solution that is simple to manage and scale. Progent also can provide affordable wireless site surveys to assist you to determine the most appropriate selection, location and configuration of Aironet Wi-Fi APs to work with your unique workplace design, building structure, and anticipated network traffic.
Exchange Server Upgrade Consulting Services
Microsoft Exchange Server Migration Engineers
Progent's Microsoft and Cisco-certified network engineers can assist your organization to determine the value of Exchange Server 2010 for your company and can help you to design and implement an efficient migration to Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will offer fast return on investment by improving your productivity, lowering the expense of equipment and service, simplifying administration, and integrating your key communications platforms.
Security Consultant Excel Slicers
Outlook 2016 Small Business Computer Consulting Firms
Progent's Microsoft Office and Office 365 experts can help businesses of any size to incorporate Office desktop and Office 365 apps such as Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a seamless productivity solution that offers fast return on investment and enables better business results. Progent can help your company to integrate Microsoft Office or Office 365 applications with each other and with additional core Microsoft platforms such as SharePoint, Exchange Server and SQL Server running locally or hosted in the cloud. Progent's consultants can also help you to fix compatibility issues with various versions of Microsoft Office desktop and offers customized online training to individual users or teams.
Remote Monitoring and Reporting Professionals
System Center Operations Manager Onsite Technical Support
Small to mid-sized businesses can now get all the advantages of Operations Manager 2007 and also have quick access to Progent’s Microsoft certified IT support professionals. With Progent's economically priced network support programs, mid-size businesses can select a simple co-sourcing service program built around System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small business information systems enterprise-class availability, protection and productivity.
Microsoft Exchange 2003 Online Consulting
Exchange 2003 Engineer
Progent's Microsoft Premier professionals offer expert support for enterprise-wide deployments of Microsoft Exchange 2007. Progent's consultants can help you plan multi-location Exchange Server rollouts or upgrades and can provide local technicians to help enterprises with installations of Microsoft Exchange in the or any region served by Progent's engineers.
Check Point VPN-1 Forensics Services
Top Ranked Check Point Software Protection
Progent's Check Point Software consultants can show you how to choose and deploy Check Point Software Firewall and VPN utilities and appliances based on Check Point's technology to provide an economical and effective security defense for your information network. Progent can also help you configure other Check Point technologies including ZoneAlarm and Check Point Series 80 firewalls with security products from other vendors and provide a single source for continuing technical support, maintenance, education, and consulting expertise.
Visual Basic for Mac Specialist
PowerPoint for Mac Computer Engineer
Microsoft Mac Office allows Mac users to receive the benefits of the world's most popular business programs. Progent's Apple-certified Macintosh consultants can help you configure Mac Office on a mixed-platform network that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the new features in Microsoft Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who run Microsoft Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can support networks that combine Mac with Microsoft Windows systems with extensive resource sharing, or networks which carefully restrict collaboration between Apple Mac and Windows users.
Windows SharePoint 2007 Services Support
Consultant Microsoft Office SharePoint Server 2007
Progent’s Microsoft-certified consultants offer businesses of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced platform that utilizes web technology for intelligently connecting people, groups and data. Microsoft SharePoint offers a central location for your workers or clients to connect to, manage, distribute and manipulate useful information, documents, and software and to communicate with one another. Microsoft SharePoint allows quicker and more intelligent decisions, more effective sharing across groups and more streamlined business practices. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the data they’ve developed in a manner that makes data convenient to find, download and apply. Progent's certified SharePoint consultants can assist you to manage your existing SharePoint solution or upgrade to the latest release of SharePoint Server or to SharePoint Online.
Email Quarantine Professional
Email Guard DLP Consulting Services
Progent's ProSight Email Guard uses the technology of leading information security vendors to deliver web-based control and world-class protection for all your email traffic. The hybrid structure of ProSight Email Guard combines cloud-based filtering with a local gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external threats and saves system bandwidth and storage. Email Guard's onsite gateway appliance provides a deeper level of analysis for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends inside your security perimeter.
SIP Infrastructure Solutions Outsourcing
Cisco PSTN gateways Remote Support Services
Progent's Cisco-certified SIP infrastructure consultants can help your business to design, integrate, manage, troubleshoot and upgrade Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and offer affordable online or on-premises support to assist companies to migrate smoothly to a productive communications environment that offers accelerated return on investment. Progent's certified Microsoft collaboration experts can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server or Lync Server for access to a SIP PSTN trunk.
Microsoft Windows 2012 R2 Server Internet Networking Consultants
Top Microsoft Project Server On-site Support
Progent's Microsoft-certified consultants can provide network support and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s support professionals can show you how to plan, deploy, troubleshoot and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Microsoft Access reports Consultant
Microsoft Access software development Services
Progent can provide economical online support for all releases of Office Access including Access desktop and Access Web App and offers advanced support for Access application programming, database conversion, performance tuning, report design, and maintenance. Progent also can provide tailored online classes for Access development and DBA services.
Systems Management Server 2003 Consultants
Consultants Microsoft SMS
Progent’s Microsoft certified experts provide small and mid-size businesses enterprise-grade consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to install important software quickly and reliably to appropriate users, lower software expense and adhere to licensing agreements by understanding usage profiles, improve Windows security by increasing your knowledge of weak points and by installing targeted patches, manage your mobile workforce through industry standards independent of connection or location, and lower operational expenses by efficiently exploiting the administrative capabilities built into Windows. Progent’s SMS engineers can show you how to use SMS economically for automated software and application installation, security patch control, and resource monitoring management including software and appliance inventory.
ASA and PIX Firewalls Consultant Services
Cisco ASA 5500-X Firewall Support
Progent’s certified Cisco network security consulting professionals provide high-level PIX Firewall and ASA Firewall consulting services covering architecture, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, mutlivector attack defense, and safe connectivity services. Ranging from economical, plug-and-play desktop appliances for small and home offices to scalable gigabit appliances, Cisco PIX and ASA Firewalls offer a high level of security, high throughput, and excellent availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform, minimizing possible OS-specific security holes.
24x7 Microsoft Great Plains IT Services
Dynamics GP/Great Plains Consulting Services
Key features of Dynamics GP software include a modular structure that allows you to buy only the functionality you need, a standards-based foundation built on Microsoft technologies to safeguard your investment and offer a tightly integrated environment, enhanced reporting services that permit you to track all activities, income and spending and sales patterns, integration with Microsoft Office to enable access to corporate data, the ability to integrate information from almost any db software or workstation software into Microsoft GP/Great Plains, and an open design that makes it easy to develop custom programs. Progent can help you set up and maintain a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP, and can provide expert GP/Great Plains support professionals to show you how to turn the powerful features of Dynamics GP/Great Plains business accounting software into a productive business solution.
Microsoft Excel Training
Excel Power Map Development Group
Progent's certified Excel and Office 365 Excel consultants offer a broad range of online services to assist you to design, develop, test, deploy, administer, and debug business applications based on any version of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist your business to move your existing Excel applications to the latest versions of Excel, integrate Excel with iOS-powered iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility problems between different versions of Excel. Progent offers on-demand support to clients who need a fast fix to a specific problem related to Office Excel and Progent can also provide comprehensive project management support for migrating or developing line-of-business application software based on Office Excel. Progent's affordable online training for Office Excel can be custom tailored to meet the needs of individuals or teams.
Top Rated Email Reputation Analysis Consultant Services
Email Policy Management Professional
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to deliver centralized management and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper layer of analysis for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.
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