Expanding your telecommuter workforce can have a major effect on network architecture, security, and corporate processes. Progent has two decades of experience assisting SMBs to design, configure, manage, optimize, and debug IT networks that support at-home workers. Progent can assist your Manchester organization to pick the appropriate technologies and follow best practices in building and maintaining a safe virtual office solution for telecommuters that promotes teamwork and returns top business value. Progent offers services ranging from as-needed guidance for helping you past occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can assist Manchester, New Hampshire businesses to with any facet of creating a high-functioning work-from-home environment by providing infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, security and compliance, data protection solutions, and streamlined management.
Network Infrastructure for Teleworkers
Integrating the physical and software infrastructure required for a remote work environment can be especially challenging if you have to manage a mix of personal equipment such as desktop computers and notebooks, Internet routers, and wireless appliances from different vendors and with a mix of operating systems and firmware releases. Progent's experience providing remote support for both outdated and current technologies in virtual office venues allows you to make efficient use of your available infrastructure and offers ready access to top-tire consultants for making necessary updates. Support services offered by Progent to assist you to implement a productive telecommuting infrastructure include:
IP Voice Solutions for Teleworkers
Expanding the company PBX environment to accommodate remote users is critical to maintaining an effective at-home workforce. A variety of cloud-based IP voice products are popular with SMBs to server teleworkers. Many enterprises depend on Cisco's current or legacy platforms for VoIP management. Progent can help businesses of any size to design or maintain a telecommuter IP voice service that delivers the flexibility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE Voice experts can provide high-level support to assist businesses optimize their current Cisco VoIP environments to support a growing at-home workforce.
Voice/Video Conferencing for Teleworkers
A broad range of voice/video conferencing platforms from leading vendors enable online meetings, video conferencing, chat, and screen sharing for both local workers and teleworkers. Many companies use multiple products to accommodate their different partners and customers. Progent can help you to maintain your current voice/video conferencing ecosystem and optimize the productivity of your remote workforce.
Microsoft Collaboration Platforms for Telecommuters
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office and Microsoft 365 families, providing a powerful ecosystem of productivity apps that create a consistent user interface for sharing information throughout multiple sites and on a wide selection of endpoint devices. Progent has delivered remote consulting support for Microsoft SharePoint and Exchange since their original releases and can help businesses to configure these flagship collaboration platforms to maximize the effectiveness of your at-home workforce.
SharePoint uses web entities to facilitate collaboration and knowledge delivery by providing policy-based access to content, business processes, and tools for looking through company-wide information silos. SharePoint enables you to create secure portals that enables remote workers to see and edit aggregated corporate intelligence via Wikis, Blogs, social networking web sites, and Web Parts. To learn about Progent's SharePoint consulting services, go to SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting expertise, go to integration consulting for Microsoft Exchange.
OneDrive is Microsoft’s collaborative cloud storage service, comparable to GoogleDrive. Remote users can store files to the OneDrive service, and colleagues can retrieve them securely via a web browser. Provided with Microsoft 365, OneDrive enables remote employees to co-author files. Revisions made offline are automatically uploaded when you go back online. To learn about Progent's consulting services for OneDrive, refer to Microsoft Onedrive integration consulting.
Public Cloud Integration for Telecommuters
Progent offers fast and affordable online support for helping organizations to build, maintain and repair integrated network architectures that include physical data centers, telecommuters, branches, plus public cloud resources. Progent offers expertise for all types of public cloud service including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help at-home workers resolve problems with public cloud connectivity, authentication, and security.
Azure is a popular platform for cloud services that enables you to use IT infrastructure, servers, and key applications running on Microsoft's extensive cloud. Azure offers over 100 cloud-based services such as the ability to host Windows and Linux-based VMs, scalable cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can help your organization to deploy VMs on Azure Virtual Machines, integrate storage on Azure Storage services, unify identity management with Azure AD, and plan data backup and recovery systems with Azure Backup. Progent's cloud experts can also help you create secure access to Azure for telecommuters by setting up and debugging firewalls and VPN tunnels. To learn about Progent's consulting services for Microsoft Azure, go to Azure consulting.
Office 365, now called Microsoft 365, is Microsoft's growing suite of business productivity applications and cloud services offered by subscription. Microsoft applications and cloud services are marketed in a selection of bundles intended for users ranging from students and households to large enterprises. Progent can provide quick and easy online contact with consultants knowledgeable about Microsoft 365-compatible endpoints based on Windows, Mac, iOS, and Google Android technology. Progent's experts can assist your business to evaluate the various subscription bundles offered with Microsoft 365 and deploy 365 apps for your remote workers to achieve maximum business value. To learn about Progent's expertise for Microsoft Office 365, visit Office 365 integration support.
Microsoft 365 Exchange Online is among the most popular applications in the Microsoft 365 product line. Exchange Online provides the benefits of reduced spending for physical infrastructure, easier management, on-demand scaling, high availability, and additional benefits associated with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to operate transparently with local Exchange environments, allowing you to create hybrid cloud/onsite information systems. Progent's certified Exchange consultants are available for occasional help to get you through challenging technical roadblocks and can also provide end-to-end project management outsourcing to ensure your at-home workers have convenient and safe access to your Exchange Online environment. For information Progent's consulting expertise for Office 365 Exchange Online, see Exchange Online integration and support expertise.
Amazon AWS is a pioneer in the public cloud market and is the industry's leading provider of cloud-based services. Progent offers fast and affordable online access to cloud integration consultants who can help your organization to design, implement, manage, and troubleshoot hybrid information networks that integrate Amazon AWS cloud services with local resources and with other popular cloud platforms like Azure. Progent also offers access to Cisco-certified CCIE networking consultants to assist your company to create a high-availability network model so your users have a consistent computing experience regardless of whether they are working from your headquarters, a remote branch, at home, or on the road. To learn about Progent's expertise for Amazon AWS, refer to Amazon AWS integration expertise.
Google Cloud (GCP) is a leading collection of cloud computing services that offers Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can assist your business to expand your existing IT assets with the Google Cloud, and Progent's DBA experts can help you make your mission-critical applications cloud friendly so your remote workers can take full advantage of Google Cloud Platform services. Progent can assist you to deploy virtual machines on Google Cloud Compute Engine, design an efficient storage system with GCP Storage services, and streamline access control for at-home workers with GCP Cloud Identity. Progent's experts can also assist your business to use GCP's unified management technology to administer and track your Google Cloud environment. To learn, see Google Cloud Platform consulting services.
Help Desk Services for At-Home Workers
A rapid, organization-wide switchover to a telecommuter workforce, which could be activated by an epidemic or as part of a disaster recovery/business continuity process, can overstretch even the most efficient in-house Support Desk. Progent's Help Desk services allow businesses of any size to outsource or expand their Help Desk with Progent's remote Technical Response Center services.
Cybersecurity for Telecommuters
Teleworkers often run their own computers and work in an unsecured environment. This worsens their vulnerability to cyber attacks and calls for careful deployment of security appliances, remote endpoint monitoring, and the creation of security policies that follow best practices. Progent's veteran roster of certified data security experts can assist you to plan, implement and manage a modern security solution that guards critical data in networks that include an at-home workforce.
Data Protection for Remote Workers
Data Protection covers backing up and recovering critical information so as to avoid data loss and minimize restoration time and effort in the event of storage system problems due to hardware breakdowns, programming glitches, human mistakes, cyber attack, or any other reason. Dependable data protection strategies can be particularly difficult to design and manage in hybrid networks that combine in-house data centers, public clouds, and an at-home workforce.
Unified Management for Telecommuters
Microsoft has rebranded and reshuffled its endpoint management platforms under the name Microsoft Endpoint Manager, which encompasses Intune for cloud-based management of remote endpoints and Configuration Manager for managing local endpoints. Endpoint Manager provides a centralized platform for safeguarding critical information by controlling onsite, mobile, and at-home endpoint devices.
Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing remote devices and software. Managed endpoint devices can be user owned or company owned. Network admins managing the enrolled endpoint devices of telecommuters can utilize Intune to deploy and validate apps on devices, push updates and certificates, configure policies for accessing data and networks, manage passwords, establish VPN connections, determine how home-based workers share information, set up threat protection, ensure compliance, and erase sensitive data from missing, stolen or deactivated endpoint devices. Microsoft Intune works with iOS/iPadOS, Android, Windows, and macOS/OS X devices. To find out about Microsoft Intune and to find out how Progent can assist your company to use Microsoft's Endpoint Management to administer the endpoint computers of your teleworkers, go to Intune remote endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management product that allows network managers to keep offsite endpoints current and protected. Workspace ONE incorporates VMware AirWatch for centralized endpoint administration plus VMware's Horizon virtual application delivery technology for authorization control, app management, and configuration management of endpoint computers. Workspace ONE runs with devices based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises deployment through a perpetual license. Key capabilities of Workspace ONE include rapid remote deployment of new notebooks, immediate onboarding of new users, policy set up and enforcement for all classes of devices, unifies management reporting and analytics, email encryption, and seamless integration with Microsoft applications and cloud services. For details about Progent's expertise for VMware Workspace ONE, go to VMware Workspace ONE remote device management consultants.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing a productive telecommuter environment for your Manchester, New Hampshire business, call