Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless smartphones were once one of the most popular solutions for achieving mobile access to email, scheduling, web-based programs, and other vital business information. Progent offers Manchester, United Kingdom companies support from BlackBerry-certified consultants who can help businesses to maintain existing BlackBerry deployments or transition smoothly to a modern mobile platform.
As the sophistication of small company IT technology has increased, and as the demand for enterprise-class protection, reliability, and recoverability has become the norm for businesses of all sizes, effective integration and maintenance of RIM BlackBerry technology has become more challenging. To address issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small businesses frequently turn to outside consulting firms who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-certified consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, dispensing with the need for an internal BlackBerry technology expert and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of experience, coupled with Progent's efficient remote service delivery model, gives small companies an economical alternative for integrating RIM BlackBerry products seamlessly into their IT system.
Progent's engineers can assist your company with SQL Server 2019 development consulting, SQL Server 2016 management consulting, and Exchange Server setup so that your database and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft software, configure streamlined management utilities so you can monitor and support BlackBerry devices across your company, recommend security policies that make sense for your company, develop custom mobile applications, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be recovered rapidly and safely.
New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.
| City | Address | Phone | Link |
| Boston | 201 Washington Street Boston, MA 02108 United States |
(857) 770-0339 | Boston Network Support Services |
| Lawrence | 280 Merrimack St, Ste 315 - Fl 3 Lawrence, MA 01843 United States |
(978) 989-6597 | Lawrence Network Support Services |
| Manchester | 1087 Elm Street, Suite 201 Manchester, NH 03101 United States |
(603) 463-0063 | Manchester Network Support Services |
| Providence | 166 Valley Street Providence, RI 02909 United States |
(401) 354-1881 | Providence Network Support Services |
| Waltham | 303 Wyman Street Waltham, MA 02451 United States |
(617) 581-0770 | Waltham Network Support Services |
Technical Support for BlackBerry Enterprise Server
Research in Motion's advanced platform for administering big groups of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated software enables Microsoft Exchange Server, Domino, or Novell GroupWise clients to send and receive emails that are encrypted in transit to ensure optimum security. BlackBerry Enterprise Server also streamlines a wide variety of critical management tasks ranging from BlackBerry configuration and updates to mobile security and fault tolerance.

Progent's BlackBerry-premier consultants can show you how to utilize BlackBerry Enterprise Server to perform basic tasks such as:
Progent's BlackBerry-premier engineers can also help your company to utilize BlackBerry Enterprise Server to perform important tasks not supported by the entry-level BES Server Express. These procedures include:
Expert RIM BlackBerry Consulting and Technical Services Offered Remotely from Progent
Progent's certified BlackBerry support specialists are available by phone to deliver expert technical help to companies in the Manchester area or anywhere in United Kingdom. Progent's experienced remote technical support team has helped IT organizations resolve computer problems and reduce IT service costs in every state in the U.S. and built a substantial base of satisfied clients. (See Progent's client testimonials.)
Progent can provide remote help for a wide array of technologies associated with BlackBerry software and devices such as synchronization, configuration with Exchange Server, setting up BlackBerry BES Server, and strengthening wireless security. Important BlackBerry certifications earned by Progent's consulting experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common technical operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters, editing user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your corporate email software. Progent's seasoned service professionals can also assist your business to resolve a wide array of issues associated with synchronization, device detection, email consistency, web browsing, wireless connectivity, IM, PC software installation, and Desktop Redirector.
As a leader in providing countrywide online consulting services for small company networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry support costs at a minimum and, by resolving issues promptly, maximizes the output of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry-certified engineer has expertise in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone clients on Exchange Server and Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and user accounts, archive and support storage groups, apply permissions, install the Mobile Data System and Instant Messaging, deploy push and pull access control lists, manage Exchange data flow, create, edit, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate reports based on SNMP data.
Progent's BlackBerry consultant can help you with your BlackBerry technology in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, repair, and document a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and network needs analysis, system architecture, roll-out planning and implementation, performance tuning, design of a fault-tolerant environment, information backup and disaster recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to design a wireless solution that fits within your IT budget and supports your business strategy. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist you to determine which administration approach and physical components meet your requirements, and analyze your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make informed choices concerning options for software versions, processors and storage, network design, and application set up.
To maximize system protection, Progent's BlackBerry expert can assist you to select and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security specialists to run network-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry solution.
Call or Email Progent for Assistance from a BlackBerry-Qualified Professional
To contact Progent about professional assistance for BlackBerry wireless technology, phone