Consulting Support Services for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were at one time among the most popular solutions for achieving mobile access to messaging, scheduling, web-based programs, and other critical business information. Progent can provide Manchester, United Kingdom businesses the services of BlackBerry-premier consultants who can help organizations to maintain existing BlackBerry environments or transition smoothly to a current mobile platform.

As the sophistication of small company networks has expanded, and as the demand for enterprise-class security, dependability, and recoverability has become the norm for companies of all sizes, successful integration and support of BlackBerry solutions has grown more challenging. To deal with issues like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and corporate databases, small organizations frequently turn to outside support professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, dispensing with the need for an internal BlackBerry technology expert and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, combined with Progent's efficient online support model, gives small businesses an economical solution for incorporating RIM BlackBerry products seamlessly into their IT network.

Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to track and control BlackBerry devices across your business, recommend security policies that make sense for your company, develop custom mobile software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes in order that it can be restored rapidly and thoroughly.

New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.

Onsite IT Consulting
Progent locations in New England

City Address Phone Link
Boston 201 Washington Street
Boston, MA 02108
United States
(857) 770-0339 Boston Network Support Services
Lawrence 280 Merrimack St, Ste 315 - Fl 3
Lawrence, MA 01843
United States
(978) 989-6597 Lawrence Network Support Services
Manchester 1087 Elm Street, Suite 201
Manchester, NH 03101
United States
(603) 463-0063 Manchester Network Support Services
Providence 166 Valley Street
Providence, RI 02909
United States
(401) 354-1881 Providence Network Support Services
Waltham 303 Wyman Street
Waltham, MA 02451
United States
(617) 581-0770 Waltham Network Support Services


Technical Help for BlackBerry BES Server
RIM's high-end solution for managing large groups of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated tool allows Exchange, Lotus Domino, or Groupwise clients to send and receive emails that stay encrypted in transit to provide optimum security. BlackBerry BES Server also streamlines a wide selection of critical administrative tasks that span from BlackBerry deployment and updates to wireless security and fault tolerance.

BlackBerry BES Server Troubleshooting Help

Progent's BlackBerry-certified consultants can help you use BlackBerry BES Server to do routine tasks such as:

  • Deploy and manage applications
  • Schedule smartphone, application, and policy updates
  • Update BlackBerry smartphone firmware remotely
  • Manage user configurations with BlackBerry's vast library of policies

Progent's BlackBerry-certified engineers can also help you to utilize BlackBerry BES Server to perform key tasks not supported by the less advanced BES Server Express. These procedures include:

  • Configure and support BlackBerry's fault-tolerant infrastructure using virtualization
  • Deploy BlackBerry devices remotely
  • Establish custom administration roles
  • Monitor and report on the integrity of your BlackBerry solution

Progent's Remote BlackBerry-premier Support is Fast and Economical
For companies in Manchester, United Kingdom who require quick and affordable help from a qualified BlackBerry support professional, Progent provides effective online assistance from a seasoned support team who have provided IT solutions to organizations in each state in the U.S. (See Progent's client testimonials.)

Remote support avoids travel costs and allows consultants to fix problems rapidly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry solutions and can provide expert help in areas including troubleshooting synchronization problems, configuring BlackBerry BES Server, and creating a secure, fault-tolerant network architecture for BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist you to carry out basic support operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, modifying user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your corporate email software. Progent's seasoned experts can in addition help your company to resolve a wide range of problems associated with synchronization, device detection, messaging reconciliation, web access, wireless connectivity, IM, PC software installation, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide remote technical assistance for small office IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile support expenses low and, by solving problems promptly, maximizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical procedures such as resolving enterprise activation problems, adding and removing BlackBerry smartphone users, setting activation passwords, configuring wireless software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.

Progent's BlackBerry engineers can also help you to operate management software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and assist your company to select and install sensible security configurations.

Progent's certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Exchange architecture for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry-certified engineer offers expertise in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and remove BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and support storage groups, apply permissions, install the MDS and Instant Messaging, deploy push and pull access control lists, manage Exchange data flow, create, update, and apply WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports based on SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Call or Email Progent for Help from a BlackBerry-Certified Specialist
If you wish to ask Progent about professional assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.



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    Microsoft Exchange Server 2013 includes significant enhancements to the functionality of Exchange 2010 and delivers important new features as well as a revamped structure. These improvements favorably impact vital facets of IT such as ease of administration, availability, security and compliance, operational costs, collaboration, scalability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the possible business benefits of migrating to Exchange 2013, design an efficient validation and deployment strategy, and train your IT staff to maintain your Exchange 2013 environment. Progent can also provide ongoing online support and management for Exchange Server 2013.

  • SCOM 2012 Technology Consulting On-site Technical Support Microsoft SCOM 2012 R2

  • Network Engineer Barracuda Backup Software Appliance
    Barracuda Backup Bare Metal Recovery IT Consultants

    Barracuda Backup is an affordable, subscription-based backup/restore service for small and mid-size businesses. A Barracuda Backup deployment can include a custom-designed hardware appliance built by Barracuda or a virtual appliance with similar features but which utilizes your existing storage infrastructure. Barracuda Backup safeguards critical business data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting services to assist your business to design, integrate, manage and repair a BDR solution built on Barracuda technology.

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  • SQL Server 2017 Management Studio Support Services SQL Server 2017 Security and Compliance Onsite Technical Support
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    Application Monitoring IT Services

    Remote continuous monitoring, proactive alerts, and periodic reports are crucial to preserving the proper operation of your network and avoiding unnecessary and costly downtime. Remote Monitoring and Management (RMM) technology has advanced so far that companies of all sizes can afford a level of protection that was once limited to large enterprises. Progent can provide several RMM solutions delivered as low-cost services created to help you to detect and fix a most network problems before they get big enough to disrupt productivity.

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  • Help and Support Anti-Spam
    Subscription Antivirus

    E-Mail Guard is a comprehensive service for defending against spam and virus attacks. E-Mail Guard handles the protection and administration of corporate email by providing continually improved spam and virus blocking, policy administration, content testing, and protection against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features tracking, management and reporting tools plus outbound email filtering to let you troubleshoot your e-mail system and specify and regulate company email policy.

  • SharePoint Server 2010 Specialist Sheffield-Manchester SharePoint Server 2019 Integration Services
  • Short-Term IT Staffing Support Services Consulting Experts Manchester, NH, US Short-Term IT Support Staffing Support Consulting Support Manchester Nashua Merrimack
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  • Microsoft Financial Software Remote Support
    Microsoft Dynamics GP Computer Engineer

    Key features of Dynamics GP accounting include a modular structure that allows you to buy just the components you need, a standardized architecture based on Microsoft technologies to safeguard your investment and provide a highly integrated environment, advanced reporting capabilities that permit you to monitor all activities, income and expenses and sales patterns, integration with Microsoft Office to speed access to corporate data, the ability to process information from virtually any db software or desktop application into Microsoft Dynamics GP, and an open design that makes it easy to create custom programs. Progent can show you how to set up and support a reliable, secure server and communications infrastructure to support Dynamics GP, and can provide expert GP/Great Plains support professionals to show you how to turn the advanced features of Dynamics GP accounting into a high-value business management solution.

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  • Macintosh OSX Integration Support
    Apple OSX Tiger Troubleshooting

    Progent's experts can provide Mac users a range of services such as desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and Exchange Server expertise, security services, and one-on-one training. Progent can assist businesses to upgrade to macOS from OS X or earlier versions of OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with Apple iPhone support and Apple iPad management, or moving to Apple's iCloud services. For computer environments based exclusively on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, configuring and maintaining a network infrastructure that is reliable, secure, efficient and aligned with your organization's objectives.

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  • Specialist ProSight Private Cloud Services ProSight Virtual Machine Hosting Consult
  • Specialists Exchange Server 2010 Upgrade Exchange 2010 Migration Engineers
  • Specialists Ubiquiti UAP-AC WiFi access point Engineer Ubiquiti UniFi Wave 2 WiFi access point
  • Sun Solaris Online Troubleshooting Solaris Professionals
  • Manchester BlackBerry Small Office Network Consulting
  • Support Services Citrix XenServer Security 24/7/365 Citrix XenServer Security Consultant Services
  • Support Services Retail Management System Navision Technology Consulting
  • Technical Support Organizations Microsoft Solutions Framework Project Methodology Microsoft Expert Best Practices Security Consulting
  • Technology Consulting Services Fault-tolerant Data Center High Availability Data Centers Specialists

  • SCCM Device Management Support Services
    Consulting Services SCCM Asset Management

    System Center Configuration Manager automates software provisioning and updating, simplifies compliance settings control, inventories network assets, protects against company data leakage, performs health reporting, enables secure self service, and offers a single control mechanism for managing multi-operating system networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration specialists can assist businesses of any size with any facet of planning, implementing, using and repairing a System Center Configuration Manager solution for on-premises, cloud, or hybrid networks.

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  • Top Quality Solaris Remote Consultant Services Cisco Certified UNIX Online Small Business Computer Consulting Group
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  • Network Management Help
    Cisco Network Management IT Specialists

    Progent's Cisco-Certified network engineers can assist you to use Cisco's network management tools alongside a variety of specialized third-party products to create a comprehensive network management strategy to keep your environment operating smoothly, conserve expensive resources, protect your data, revive rapidly from device failure or deliberate assaults, and allow you to expand or reassign network resources intelligently and economically as your business grows.

  • Top Ranked Microsoft ISA Server Integration Microsoft ISA Server IT Consultant
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  • Ubiquiti UniFi Controller Consultant Services Proxim IT Consultant
  • VMware NSX Architecture Consultant VMware Disaster Recovery Consultant
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  • After Hours BlackBerry Computer Network Specialists Trafford Park, England
  • WatchGuard Firebox M-Series Firewall Audit Top WatchGuard Firebox T35 Firewall Consulting
  • Web Application Security Testing SIEM Security Consultancy
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  • Remote Security Management Consultancy
    Award Winning CISM Security Management Consulting Services

    Progent offers the services of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization describes the core competencies and global standards of performance that IT security professionals are required to learn. CISM gives executive management the confidence that those who have qualified for their CISM certification have the experience and knowledge to deliver efficient security administration and consulting consulting.

  • Windows 2003 Cluster Technical Support Services Fault-tolerant Clustered Servers Network Engineer
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  • Windows Server 2016 Network Providers Windows Server 2012 Small Office IT Consultants Hillsborough County New Hampshire
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  • Microsoft Solutions Framework Project Methodology Outsource IT
    Access to External Support Databases Small Business Server Support

    Progentís staff of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on professional background, at the forefront of IT support, performing a broad variety of technical tasks for an extensive mix of businesses. Each Progent support professional shares a proven collection of personal best practices which are incorporated into company-wide leading practices training that Progent teaches its consulting personnel. This ensures that you get not just world-class IT capability, but also a consultant with field-tested approaches for applying computer knowledge to fix real-world network problems efficiently.

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