Consulting Support Services for BlackBerry Environments
BlackBerry wireless smartphones were at one time among the most popular solutions for achieving mobile access to messaging, scheduling, web-based programs, and other critical business information. Progent can provide Manchester, United Kingdom businesses the services of BlackBerry-premier consultants who can help organizations to maintain existing BlackBerry environments or transition smoothly to a current mobile platform.
As the sophistication of small company networks has expanded, and as the demand for enterprise-class security, dependability, and recoverability has become the norm for companies of all sizes, successful integration and support of BlackBerry solutions has grown more challenging. To deal with issues like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and corporate databases, small organizations frequently turn to outside support professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, dispensing with the need for an internal BlackBerry technology expert and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, combined with Progent's efficient online support model, gives small businesses an economical solution for incorporating RIM BlackBerry products seamlessly into their IT network.
Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to track and control BlackBerry devices across your business, recommend security policies that make sense for your company, develop custom mobile software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes in order that it can be restored rapidly and thoroughly.
New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.
Progent locations in New England
Technical Help for BlackBerry BES Server
RIM's high-end solution for managing large groups of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated tool allows Exchange, Lotus Domino, or Groupwise clients to send and receive emails that stay encrypted in transit to provide optimum security. BlackBerry BES Server also streamlines a wide selection of critical administrative tasks that span from BlackBerry deployment and updates to wireless security and fault tolerance.
Progent's BlackBerry-certified consultants can help you use BlackBerry BES Server to do routine tasks such as:
- Deploy and manage applications
- Schedule smartphone, application, and policy updates
- Update BlackBerry smartphone firmware remotely
- Manage user configurations with BlackBerry's vast library of policies
Progent's BlackBerry-certified engineers can also help you to utilize BlackBerry BES Server to perform key tasks not supported by the less advanced BES Server Express. These procedures include:
- Configure and support BlackBerry's fault-tolerant infrastructure using virtualization
- Deploy BlackBerry devices remotely
- Establish custom administration roles
- Monitor and report on the integrity of your BlackBerry solution
Progent's Remote BlackBerry-premier Support is Fast and Economical
For companies in Manchester, United Kingdom who require quick and affordable help from a qualified BlackBerry support professional, Progent provides effective online assistance from a seasoned support team who have provided IT solutions to organizations in each state in the U.S. (See Progent's client testimonials.)
Remote support avoids travel costs and allows consultants to fix problems rapidly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry solutions and can provide expert help in areas including troubleshooting synchronization problems, configuring BlackBerry BES Server, and creating a secure, fault-tolerant network architecture for BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out basic support operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, modifying user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your corporate email software. Progent's seasoned experts can in addition help your company to resolve a wide range of problems associated with synchronization, device detection, messaging reconciliation, web access, wireless connectivity, IM, PC software installation, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide remote technical assistance for small office IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile support expenses low and, by solving problems promptly, maximizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical procedures such as resolving enterprise activation problems, adding and removing BlackBerry smartphone users, setting activation passwords, configuring wireless software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.
Progent's BlackBerry engineers can also help you to operate management software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and assist your company to select and install sensible security configurations.
Progent's certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Exchange architecture for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry-certified engineer offers expertise in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and remove BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and support storage groups, apply permissions, install the MDS and Instant Messaging, deploy push and pull access control lists, manage Exchange data flow, create, update, and apply WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports based on SNMP results.
Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Call or Email Progent for Help from a BlackBerry-Certified Specialist
If you wish to ask Progent about professional assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.