For organizations of all sizes in Manchester United Kingdom, Progent offers easy, fast, and affordable contact with Cisco CCIE-Certified engineers. CCIEs are world-class networking experts who achieve this prestigious certification only after rigorous testing by Cisco. CCIE-qualified engineers can tackle the most complicated problems surrounding network interfacing, troubleshooting, and optimization. Progentís CCIE-qualified professionals operate directly with Cisco's internal engineers in analyzing anomalies with IOS or Cisco NX-OS software and developing temporary alternatives or obtaining software patches to correct problems. A Cisco certified CCIE knows how to isolate the origin of network problems stemming from hardware or applications.

Progent can provide affordable remote access to a CCIE specialist so that you can get timely assistance for complicated network issues that are impacting productivity but are outside the experience of your ordinary IT maintenance organization. Progent's Cisco CCIE-Premier engineers can examine your system via advanced remote connectivity utilities that allow them to provide fast and low-cost diagnosis and remediation of critical network issues.

Progent's CCIE Support Services
Most CCIEs work for big enterprises or nationwide Internet providers, and consequently their help is not readily accessible to smaller businesses. Progent is one of the rare consulting firms that makes CCIEs available to assist small and medium sized businesses. In addition, Progent offers quick access to a CCIE remotely so you can receive immediate help for complex network problems that are reducing worker efficiency. To find out how to talk to a Progent CCIE for immediate help with your IT infrastructure, visit Progent's remote network support.

New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.

Onsite IT Consulting
Progent locations in New England

City Address Phone Link
Boston 201 Washington Street
Boston, MA 02108
United States
(857) 770-0339 Boston Network Support Services
Lawrence 280 Merrimack St, Ste 315 - Fl 3
Lawrence, MA 01843
United States
(978) 989-6597 Lawrence Network Support Services
Manchester 1087 Elm Street, Suite 201
Manchester, NH 03101
United States
(603) 463-0063 Manchester Network Support Services
Providence 166 Valley Street
Providence, RI 02909
United States
(401) 354-1881 Providence Network Support Services
Waltham 303 Wyman Street
Waltham, MA 02451
United States
(617) 581-0770 Waltham Network Support Services

Cisco's extensive selection of both current and legacy infrastructure products familiar to Progent includes ASA 5500 Series Firewalls and PIX 500 Firewalls, the Catalyst FWSM, secure broadband and integrated services (IS) routers, Aironet and Meraki wireless access points, Cisco Meraki cloud-managed APs and aggregation switches, VoIP phones and systems, Catalyst and Nexus series switches, plus data protection and VPN products. With the resources of one of the largest teams of Cisco-premier CCIE engineers of any independent support firm, Progent has priority access to Cisco's engineering support specialists and Cisco's latest training programs to stay at the leading edge of network technology.

In order to learn more information concerning Progent's professional support services for Cisco technology, select a subject:

  • Introduction to Cisco Network Support
  • Fast and Affordable Remote Support from a CCIE Consultant
  • Cisco Firepower Series Firewalls: Integration and Management Support
  • ASA 5500-X Firewall with Firepower Services: Configuration and Troubleshooting Expertise
  • ASA 5500 Firewall Management Expertise
  • PIX 500 Firewall Maintenance Support
  • Cisco Routers Consulting Expertise
  • Cisco Wireless Engineering Help
  • Cisco Aironet Wireless Access Points Consulting Services
  • Cisco Small Business 100, 300 and 500 Wireless Access Points Engineering Services
  • Cisco WiFi Controllers Consulting
  • Meraki Wireless APs Deployment Help
  • Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Integration and Troubleshooting
  • Cisco VoIP Phones and IP Video Desktop Phones Consulting Services and Wireless IP Phone Solutions
  • Cisco Jabber Configuration and Troubleshooting Expertise
  • Cisco Catalyst Switches Configuration and Maintenance Services
  • Nexus Switches Support and Troubleshooting Expertise
  • Meraki Switches Consulting and Support Services
  • Cisco Security and VPN Consulting Support
  • SIP and CUBE Integration Solutions: SIP PSTN Trunks and Cisco CUBE Integration Consulting
  • Design and Support for Cisco-powered Data Centers
  • Data Center Design Services for Service Providers
  • Centralized Network Management Solutions for Cisco Environments
  • NetApp and Cisco Cloud Architecture Consulting Services Other Support Services Available from Progent
    In addition to Cisco products and technology, Progent's consultants offer expertise for a variety of major facets of computer technology, enabling Progent to deliver full-featured IT solutions for organizations of any size. A few core disciplines where Progent can deliver high-level expertise include: By providing an efficient one-stop resource for IT generalists and specialists, Progent is able to tailor fast, affordable, and comprehensive IT solutions that fit the specific needs of businesses in Manchester United Kingdom.

    An index of content::

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    Exchange 2016 Computer Consulting

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    Specialist System Center 2016 Amazon AWS Integration

    Small to mid-sized companies can now enjoy all the advantages of Microsoft System Center Operations Manager and also have quick access to Progentís Microsoft and Cisco Certified IT support professionals. With Progent's economically priced network service programs, small organizations can choose a basic Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small company networks enterprise-class reliability, protection, and productivity.

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    System Center 2016 and Windows Server 2016 Online Consulting

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    ProSight VM Hosting Specialists

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    64-bit Server Computer Engineer

    Progentís Microsoft-premier consultants can assist your organization to update your desktops from 32 bits to 64 bits. Progent can assist your company to understand the risks and advantages of migrating to 64-bit PC desktop processing, plan an efficient migration process that minimizes business disruptions, and deliver economical, professional online help to assist your company to configure 64-bit desktop operating systems and application software on your existing computers.

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    WatchGuard Firebox Firewall Security Contractors

    Progent provides consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall product that aligns with your security needs and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewalls.

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    Ubiquiti UniFi Switch Specialists

    Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and switches. UniFi devices running throughout multiple sites with any number of APs can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent offers the skills of veteran Wi-Fi professionals who can help your organization to determine the benefits of UniFi products for your environment and assist you to design, install, manage, and troubleshoot your UniFi ecosystem.

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    Windows and Solaris Specialist

    Progent's UNIX family consulting services offer small businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience offers you a convenient single source to help you build and maintain a secure and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Expert Microsoft Certified Windows 7 Security Help and Support

    Progent's certified engineers can provide offsite and on-premises support expertise to help you to administer, support, and troubleshoot PCs based on Microsoft Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, security and compliance, disaster recovery, online access, mobile device management, Wi-Fi network design, and remote network monitoring and alerts.

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    Microsoft Exchange 2013 Upgrade Specialist

    Microsoft Exchange 2013 incorporates significant enhancements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful new features plus a redesigned architecture. These improvements affect vital IT areas including ease of administration, high availability (HA), security and compliance, operational costs, teamwork, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the potential business benefits of upgrading to Exchange 2013, design an efficient validation and rollout strategy, and train your IT team to maintain your Microsoft Exchange 2013 solution. Progent can also provide affordable online consulting and management services for Microsoft Exchange 2013.

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    Progent has a long background delivering a broad range of online IT consulting and urgent troubleshooting services to local governments and school districts throughout the United States. Progent is one of the industryís pioneers in delivering expert online IT consulting and has delivered IT solutions to clients in all 50 states. Remote support saves travel expenses and solves problems faster than onsite support.

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  • Microsoft Operations Manager Case Study
    MOM Case Study

    Before Progentís Microsoft Operations Manager solution, system issues were handled reactively, after users complained about them. With the help of proactive, computer generated alerts and trend reports sent by Microsoft Operations Manager, Progent is now able to address system issues before they becomes serious enough to disrupt network uptime. Because of MOM, Progent can resolve incipient problems before clients know that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small business IT systems enterprise-class service continuity, security and performance.

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    Case Study Proxim Wireless

    Progent delivered a wireless networking environment that allowed a school to increase efficiency and eliminate the ongoing expense of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for interfacing separate sites as far as 2.5 miles apart and can extend to even longer ranges. This wireless alternative provided improved performance and dependability than simply amplifying the 802.11b network, and because it utilizes the 5.8Ghz spectrum it provided immunity to local interference.

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    After Hours Online Microsoft Office 365 Training Consultancy

    Progent provides live remote training for an array of client applications and operating systems such as Office and Office 365 Excel, Word, PowerPoint and Visio plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online training provides the benefits of traditional physical classroom instruction, including instant communication between clients and teachers, but avoids the costs of travel and the challenge of attempting to synchronize the availability of many workers. Available to single students or groups of any size, Progent's virtual instruction permits the trainer to run the class from an online facility and the students can be dispersed across a campus or across the country. Live online instruction supports powerful learning mechanisms such as broadcast white boards, real-time questions, and shared applications. Classes can be brief and targeted to specific topics or extended in duration and broader in coverage.

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    Top Dynamics GP/Great Plains Online Support Services

    Progentís Microsoft certified experts provide a variety of consulting services for Dynamics GP. Dynamics GP/Great Plains is a financial and business analysis solution based, like all Microsoft accounting solutions, on the scalable and popular platform of Windows technology. Dynamics GP offers a cost-effective tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to deploy and configure, and with its modular design you can purchase only the functions you currently need, with the option to expand users and increase functionality when necessary. Progentís Microsoft Dynamics GP consulting engineers can help you deploy, customize and administer the current version of Microsoft Dynamics GP or upgrade smoothly from an older release.

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    Azure VHD Specialists

    Progent can help businesses of all sizes to migrate any part of their network infrastructure to Microsoft Azure. This can simplify network management and lower hardware expense. Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and limitations of different cloud networking architectures you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and resources and ensure you sidestep the common errors small organizations make when moving to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN connections and to manage iPhones and iPads and Android smartphones and tablets.

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    Email Block Lists Specialist

    Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver centralized management and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.

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    Microsoft Certified Partner Online Technical Support Service Database

    Progent uses an enterprise-class support reporting system that records and formats complete documentation for all billed services. Unlike many freelance consultants or local support organizations who provide minimal documentation or specifics of tasks done, each service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service reports transmitted by each staff member to every customer. The discipline of detailing and organizing support activity results in more efficient service and eliminates a variety of typical problems such as when a service client is virtually held captive to a consultant who wonít release the keys to the kingdom.

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  • Navision Consultants
    Macola Programmer

    In addition to providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent can provide experts in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent can provide software development, troubleshooting, administration help, upgrade support, and 1-on-1 or group online training tailored to meet your particular needs. Progent's experts also can show you how to build and support a secure, robust server and communications foundation to run your ERP, MRP and accounting solutions.

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