Fast and Affordable Online Help for Manchester United Kingdom Computer Networks
Immediate Phone Help for Manchester NetworksFor organizations located in Manchester United Kingdom, Progent provides remote support for computer systems based on any mix of Microsoft, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Certified engineers have delivered remote troubleshooting to companies in every state in the U.S. (Refer to testimonials from Progent's clients.) Progent also can furnish the expertise of Cisco CCIE-certified network specialists to solve complex infrastructure problems, plus the services of CISA and CISSP-accredited cybersecurity experts to help with high-level security architecture and diagnostic issues.

Progent's online technical support experts offer exceptional leverage due to the fact that they possess the real-world experience and have access to the advanced tools needed to resolve the majority of network issues quickly. This reduces immediate costs because service calls require minimal billable minutes. Online help also avoids the cost of sending a consultant to your location. Your company saves even more with incidental expenses by minimizing or avoiding system downtime and associated losses stemming from business discontinuity, upset customers and vendors, unproductive employees, and distracted executives. Progent's extensive online consulting expertise is particularly helpful for organizations that are dependent on public clouds for vital network infrastructure or software such as Microsoft Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud, or where on-premises support may not be useful.

Progent's pricing policy for online support is designed to leverage your IT service dollar. Progent charges per minute for telephone-based assistance, so you are charged just for the services that you receive. In contrast to many online support companies, Progent requires no startup charge or minimum fees. Progent's one-minute granularity and simple policy for pricing eliminate scenarios where fast fixes manage to turn into large invoices. Progent's skill at dealing with problems quickly means your business saves cash.

Progent's Online Consulting and Troubleshooting Expertise
Through years of experience, Progent has refined a collection of optimized technologies and proven processes that ensure the maximum level of efficiency for online technical support and troubleshooting for computer systems of all sizes. Progent offers safe VPN support for gateways from multiple popular companies such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity enables the staff of Progent's remote service group to communicate with your company's network remotely without breaching system security.

Progent's sophisticated customer support database application keeps extensive documentation of all support that Progent's clients have been provided. Progent's team consultants have access to the history of services rendered to each Progent client by any Progent engineer. This history of anomalies and fixes is organized as a quickly accessible proprietary knowledge base that enables Progent's online technical engineers to communicate their experiences company-wide to make sure that the effectiveness of Progent's support improves daily. Progent's advanced accreditations and close associations with important technology companies including Cisco and Microsoft open up additional vast technical support knowledge bases and allow quick access to vendors' in-house product engineers so Progent's online consulting specialists are able to find the most efficient resolutions promptly.

Online support services available from Progent to clients in Manchester United Kingdom include:

Progent's ProSight Flat-rate Managed IT Services for Small and Medium Size Organizations
Progent offers a selection of low-cost, flat-rate services intended to enable small and mid-size businesses to utilize the same advanced technology used by some of the industry's top corporations. Progent's ProSight suite of network monitoring and management services addresses all key facets of information technology such as email content filtering, threat defense based on machine leaning, cloud-based backup/recovery, infrastructure monitoring and management, VM cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based machine learning tools to defend endpoints as well as servers and VMs against modern malware attacks like ransomware and email phishing, which easily evade traditional signature-matching anti-virus tools. ProSight ASM protects local and cloud resources and offers a unified platform to automate the complete threat progression including protection, identification, mitigation, remediation, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services offer affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP provides firewall protection, intrusion alarms, device management, and web filtering through leading-edge technologies incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP deployment that addresses your company's unique needs and that allows you prove compliance with legal and industry data protection regulations. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent's consultants can also help your company to install and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates your backup activities and allows fast restoration of critical data, applications and virtual machines that have become lost or corrupted due to component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or to both. Progent's BDR consultants can provide world-class support to set up ProSight DPS to to comply with regulatory standards like HIPAA, FINRA, and PCI and, whenever necessary, can help you to restore your critical information. Read more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top data security companies to deliver web-based control and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway device adds a further layer of inspection for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller businesses to diagram, monitor, reconfigure and troubleshoot their networking appliances like routers and switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are kept current, captures and manages the configuration information of almost all devices connected to your network, tracks performance, and sends alerts when problems are detected. By automating time-consuming management activities, WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, locating appliances that need critical updates, or resolving performance issues. Learn more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating efficiently by checking the health of critical computers that drive your business network. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT management personnel and your Progent consultant so that any looming issues can be resolved before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual host configured and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting model, the customer owns the data, the OS software, and the applications. Because the system is virtualized, it can be moved immediately to a different hosting solution without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect data related to your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or domains. By updating and managing your IT documentation, you can save up to 50% of time spent looking for critical information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you’re making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size businesses to get an unbiased assessment of the overall health of their network. Based on some of the leading remote monitoring and management platforms in the industry, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits show you how closely the configuration of your core infrastructure devices conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits such as a cleaner Active Directory (AD) system. Both also come with one year of advanced remote network monitoring and management (RMM). Advantages can include lower-cost network management, better compliance with information security standards, higher utilization of IT assets, faster problem resolution, more dependable backup and recovery, and increased uptime. Learn more about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief discussion with a Progent information assurance consultant. The fact-finding interview is intended to help evaluate your organization's preparedness to block or recover quickly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information concerning your existing antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to build a cost-effective AV and backup environment that meets your company's needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report.

Special Support Programs Offered by Progent
Progent can provide the services of seasoned online consulting professionals for special IT projects. Billing rates for longer-term development or consulting tasks are determined based on the qualifications of the consultants assigned. Progent's background in these important areas of computer technology enables clients to execute major projects within budget and on time. Progent's special remote consulting services include:

  • Call Center Expertise
    Progent's Help Desk Call Center programs for organizations with networks that incorporate Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux products include comprehensive Call Center services, co-managed Help Desk services, and Help Desk operations consulting. Progent's Standard Help Desk Services provide smaller organizations a comprehensive solution that manages all aspects of online desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Progent provides help desk services at a significant discount off Progent's regular Level 1 desktop service rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle challenging problems.

    Progent’s Help Desk sharing services allow your business to share the load for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent’s Help Desk Co-management service is an advanced service desk solution built around the leading professional services automation (PSA) tool for handling service requests, ticket lifecycle, accountability, progress tracking, and metrics.

    Progent's Help Desk team of experienced information technology experts gives your clients in Manchester United Kingdom quick communication with an efficient network service resource with extensive experience delivering telephone-based consulting and remote troubleshooting for IT systems that incorporate Windows, Cisco, macOS and OS X, UNIX, or Linux products. Progent's concentration is to give the Call Center recognition as a key driver of company performance, and Progent's intent is to fix and not just track IT problems.

  • Business Applications Services: Education, Customization, and Problem Solving
    Progent's Applications Consulting staff provides remote and in-depth consulting support and education in specific application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also offers consulting expertise, programming, and education for familiar Microsoft applications such as Microsoft CRM, Microsoft Project, Microsoft Office 365 Word, and Office 365 Excel. To learn more on Progent's consulting, programming, and education offerings, go to Progent's Applications Experts Services.

  • Unified and Automated Administration of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10; cohesive management of multi-OS networks that incorporate Linux, Hyper-V and VMware; and expanded cloud support including tighter integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts offer advanced online and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and install a new deployment of System Center 2016, extend or tune your current one, upgrade smoothly from an earlier version of System Center, or troubleshoot your System Center solution.

  • Remote IT Infrastructure Monitoring Support
    Progent offers companies in Manchester United Kingdom remote IT infrastructure monitoring by providing System Center Operations Manager (SCOM) consulting services and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can customize Operations Manager to fit your environment so your IT maintenance is proactive rather than reactive. By anticipating emerging problems before they cause full-scale emergencies, system monitoring can minimize stressful and costly network breakdowns. Progent can also utilize server and infrastructure monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X networks, Microsoft Windows environments, or networks powered by multiple OS platforms.
How Your Manchester Company Can Contact Progent's Online Support Professionals
To contact Progent about emergency online expertise with Windows, Apple macOS and OS X, or Linux networks, visit Progent's Nationwide Online Support, phone 1-800-993-9400, or see Contact Progent. For organizations and new ventures in Manchester United Kingdom, Progent's online network support specialists can provide expert and economical IT support whenever your business requires it. Long experience delivering remote repair services has earned Microsoft Partner status for Progent's consulting experts and has enabled Progent to acquire world-class troubleshooting skills and to refine online connectivity technology to repair IT problems rapidly while eliminating the cost and lost productivity associated with in-person support calls.

Even if your Manchester company relies on a regular independent consultant or employs an in-house IT staff that know how to handle the majority of computer issues, Progent’s Microsoft and Cisco certified consultants can still provide an easy and seamless virtual extension of your local resources for situations when your usual service personnel either lack the availability or the knowledge to fix sudden network emergencies or especially complicated integration problems.

Features of Progent's Online Network Support for Manchester United Kingdom
Progent's online support, Internet-based troubleshooting, system security expertise, and system management services offer businesses in Manchester United Kingdom unparalleled leverage for your support budget. Whether you require occasional telephone support and Internet-based network repair or full-time Help Desk call center support and network administration, Progent's professionals can provide your organization world class IT support while permitting you to avoid the cost and hassle of maintaining a full-service in-house IT staff. Highlights of Progent's online help program include:

What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner consulting company and Progent's staff size, depth of technical experience, fine tuned support software, and understanding of enterprise networking enable businesses to escape the limitations associated with excessive dependence on smaller service organizations, individual freelance consultants, or over-stretched in-house resources.

Progent adds value by providing:

How Does My Business Begin Receiving Online Technical Support from Progent?
To initiate Progent's Nationwide Remote Support offerings or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for network help, visit Immediate Network Support.



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    Progent’s professionals provide experience in a variety of technologies relevant to mobile networking such as network architecture, Activesync, wireless security, wireless e-mail, Microsoft Windows Mobile, RIM Blackberry, and wireless software development. Progent's Microsoft and Cisco certified experts can save your business time and money by applying their wireless experience to show you how to select and configure wireless access solutions that fit the needs of your business. Progent can also optimize your network architecture so that mobile appliances perform better.

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    Progent's Microsoft-certified consultants can deliver affordable remote and on-premises help to carry out your upgrade to Exchange 2010, produce extensive documentation of your new email environment, train your network support team and end users to get them up to speed quickly on Exchange 2010, and provide continuing administrative consulting and technical support. Progent can also assist you to migrate from Microsoft Exchange 2010 to Exchange 2013 or Exchange Server 2016.

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    Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.

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    VMware's NSX virtual network platform allows you to build complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high level of automation regardless of the hardware making up the basic IP network. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, plus transparent site migration, failback and re-protect. SRM also permits non-intrusive testing for disaster recovery, upgrades and patches and can generate audit reports to verify complete service recovery, validate SLAs and prove disaster recovery compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly restore the entire virtualized network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help you to design, configure, test and administer a disaster recovery solution powered by VMware SRM and VMware NSX.

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    Progent's Microsoft and Cisco certified network engineers can provide advanced support for a wide array of technologies and can provide that expertise online nationwide or in person in major cities throughout the country and anywhere in . Progent offers online help for networks based on Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that include a combination of Microsoft Windows and UNIX-based platforms. Progent also offers the help of Cisco CCIE infrastructure specialists for complex network problems, as well as the the assistance of CISSP-qualified security engineers to assist with high-level security planning and troubleshooting. Progent has delivered remote troubleshooting to businesses in every state in the U.S.

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    Progent offers quick access to the skills of seasoned Wi-Fi consultants who can assist organizations to determine the advantages of Ubiquiti UniFi Wi-Fi APs for your company and assist you to design, deploy, manage, and troubleshoot your UniFi network. Progent can also conduct a wireless site survey to help you to select, provision, and place UniFi wireless APs for your required coverage and performance.

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    Email Virus Signature Specialists

    Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver web-based control and comprehensive protection for your inbound and outbound email. The powerful structure of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a further layer of analysis for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.

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    24/7/365 Windows Server 2016 High Availability IT Services

    Progent's certified information technology experts offer Windows Server 2016 integration consulting services to assist organizations of all sizes to design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

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    • SCOM 2012 Fabric Monitoring Network Consulting
    24-Hour Datacenter Monitoring Network Consultant

    Progent's Microsoft-certified consulting experts have more than 10 years of background designing, deploying, optimizing and fixing Microsoft SCOM environments and can provide organizations of all sizes expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs according to leading practices for monitoring network fabric as well as both Microsoft and third-party applications and services. In addition, Progent can deliver responsive remote or onsite technical support to help you to remediate serious issues detected by Microsoft SCOM 2012.

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    Cisco's Small Business series of wireless access points are Linux-powered devices intended as entry-level wireless solutions for small offices. Progent's Cisco CCIE Wi-Fi network infrastructure consultants offer online or onsite integration and troubleshooting services to help you to design, implement, upgrade, optimize, manage and troubleshoot Cisco Small Business Wi-Fi access point deployments of any size or architecture.

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    Best Practices Small Business IT Support

    Progent’s team of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on professional experience, at the front lines of IT service, executing a broad variety of technical tasks for an extensive array of businesses. Every Progent consultant shares a refined set of individual best practices that are incorporated into company-wide best practices training that Progent instills in its consulting team. This guarantees that you get not just expert IT help, but also a consultant with proven methods for applying computer knowledge to fix actual network problems efficiently.

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