Fast Remote Troubleshooting for Manchester United Kingdom Information Networks
Fast Remote Support for Manchester NetworksFor businesses located in Manchester United Kingdom, Progent provides remote support for computer systems based on Microsoft, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Certified engineers have delivered online support to companies in every state in the U.S. (Check out testimonials from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE-certified network specialists to solve complex infrastructure problems, plus the services of CISA and CISSP-accredited cybersecurity consultants to help with advanced security architecture and troubleshooting jobs.

Progent's remote support engineers provide excellent leverage due to the fact that they have the real-world background and are equipped with the advanced tools needed to resolve the majority of information system issues quickly. This reduces immediate costs because solutions require minimal chargeable minutes. Online support also avoids the cost of sending an engineer to your site. Your company saves even more with indirect costs by minimizing or eliminating system downtime and associated losses due to business discontinuity, disgruntled customers and vendors, unproductive workers, and de-focused executives. Progent's advanced remote technical support expertise is particularly helpful for organizations that rely on public clouds for vital network infrastructure or applications like Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud, or where on-premises IT support may not be an option.

Progent's billing model for remote help is structured to leverage your IT service investment. Progent bills on a per-minute basis for phone consulting, so you are invoiced exclusively for the support that you receive. Unlike typical remote support companies, Progent imposes no startup fee or minimum fees. Progent's one-minute billing unit and simple policy for billing eliminate situations where quick fixes manage to end up as major tabs. Progent's penchant for solving technical issues efficiently means your business saves money.

Progent's Remote Consulting and Technical Support Services
Over the years, Progent has refined a set of optimized tools and field-proven methodologies which ensure the maximum degree of effectiveness for remote engineering help and repair for information networks of all sizes. Progent's remote service group can communicate with your company's computer system remotely without violating system security.

Progent's powerful technical support reporting application stores detailed histories describing all support that Progent's clients have received. Progent's team consultants have access to the specifics of all help provided to every Progent client by any engineer. This database of anomalies and repairs is structured as a conveniently accessible support knowledge base that allows Progent's remote support experts to communicate their experiences with the whole team to ensure that the effectiveness of Progent's support grows over time. Progent's advanced accreditations and close relationships with major vendors including Cisco and Microsoft make available additional vast technical databases and permit fast access to vendors' in-house engineering staff so Progent's online service specialists can determine the most efficient resolutions promptly.

Online support services available from Progent to customers in Manchester United Kingdom include:

Progent's ProSight Managed Services for Small and Mid-size Businesses
Progent provides a selection of low-cost, subscription-based services intended to allow small and mid-size businesses to benefit from the same advanced technology used by some of the world's top enterprises. Progent's ProSight portfolio of network monitoring and management services covers all critical facets of modern networking including email protection, behavioral-based threat defense, automated backup/recovery, infrastructure health monitoring, virtual server cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring
    ProSight LAN Watch is Progent's network, server and endpoint monitoring service that uses advanced remote monitoring and management techniques to keep your network running at peak levels by checking the health of vital assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT management staff and your assigned Progent consultant so all potential issues can be resolved before they can disrupt productivity. Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software delivers a centralized, cloud-driven solution for managing your network, server, and desktop devices by offering tools for performing common tedious jobs. These include health monitoring, patch management, automated remediation, endpoint setup, backup and recovery, A/V response, remote access, built-in and custom scripts, asset inventory, endpoint status reports, and debugging support. When ProSight LAN Watch with NinjaOne RMM uncovers a serious problem, it transmits an alarm to your designated IT personnel and your assigned Progent consultant so potential issues can be fixed before they impact productivity. Find out more about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring services.
  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to map, monitor, enhance and debug their connectivity hardware such as routers and switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that infrastructure topology maps are kept updated, captures and displays the configuration information of virtually all devices on your network, tracks performance, and generates alerts when problems are discovered. By automating complex network management processes, WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, locating devices that require important updates, or isolating performance problems. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is an expanding line of real-time and in-depth management reporting plug-ins designed to integrate with the leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to highlight and contextualize critical issues like spotty support follow-up or endpoints with out-of-date AVs. By exposing ticketing or network health concerns concisely and in near-real time, ProSight Reporting improves productivity, lowers management overhead, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has partnered with advanced backup technology companies to create ProSight Data Protection Services (DPS), a selection of subscription-based management outsourcing plans that provide backup-as-a-service. ProSight DPS services automate and monitor your backup operations and enable non-disruptive backup and fast restoration of important files/folders, apps, system images, plus virtual machines. ProSight DPS lets your business avoid data loss caused by hardware breakdown, natural calamities, fire, malware such as ransomware, user error, ill-intentioned employees, or application glitches. Managed backup services in the ProSight Data Protection Services portfolio include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda purpose-built storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can assist you to determine which of these managed backup services are best suited for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading data security companies to deliver centralized control and comprehensive protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your vulnerability to external attacks and saves network bandwidth and storage space. Email Guard's onsite security gateway device adds a further level of analysis for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.

  • ProSight MFA with Cisco Duo: ID Confirmation, Endpoint Remediation, and Secure Single Sign-on
    Progent's Duo authentication managed services utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Android, and other out-of-band devices. With Duo 2FA, when you sign into a secured online account and give your password you are asked to confirm who you are via a unit that only you possess and that uses a different ("out-of-band") network channel. A broad selection of out-of-band devices can be used as this added form of authentication such as a smartphone or watch, a hardware token, a landline phone, etc. You may register several verification devices. For details about Duo two-factor identity validation services, refer to Cisco Duo MFA two-factor authentication services.

  • ProSight Shared Call Desk: Outsourced and Co-managed IT Support Center Services
    Progent's Co-managed Service Desk provides a seamless supplement to your corporate support group. Client access to the Service Desk, provision of support services, problem escalation, trouble ticket creation and updates, efficiency metrics, and management of the support database are consistent regardless of whether issues are taken care of by your internal support staff, by Progent, or by a combination. You have complete flexibility to extend or reduce your share of support work as needed. Progent provides startup installation and provisioning of the professional services PSA software as well as documentation, testing and training. To find out more about ProSight Co-Managed Help Desk, go to ProSight Co-Managed Call Desk.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that incorporates SentinelOne's next generation behavior-based machine learning technology to guard endpoint devices as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely evade traditional signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to address the complete malware attack lifecycle including protection, identification, containment, remediation, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection services deliver affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device control, and web filtering through cutting-edge technologies packaged within a single agent managed from a unified console. Progent's security and virtualization experts can assist you to plan and implement a ProSight ESP deployment that meets your company's specific needs and that allows you achieve and demonstrate compliance with legal and industry information protection standards. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate attention. Progent can also help you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.

  • Patch Management: Patch Management Services
    Progent's managed services for software and firmware patch management provide organizations of any size a versatile and cost-effective alternative for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your ever-evolving IT system. In addition to optimizing the security and functionality of your IT network, Progent's software/firmware update management services permit your in-house IT team to concentrate on line-of-business projects and tasks that derive the highest business value from your information network. Read more about Progent's patch management support services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host configured and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the apps. Since the system is virtualized, it can be ported easily to an alternate hardware environment without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and protect data related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can save as much as 50% of time spent searching for critical information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you're making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size businesses to get an unbiased assessment of the health of their information system. Based on some of the leading remote monitoring and management tools available, and overseen by Progent's certified group of IT professionals, ProSight Network Audits show you how well the deployment of your core network devices adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner Active Directory (AD) environment. Both versions also include a year of cutting-edge remote network monitoring and management (RMM). Benefits can include lower-cost network management, improved compliance with data security requirements, more efficient utilization of network assets, faster problem resolution, more dependable backup and restore, and increased uptime. Read more information about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent information assurance expert. The interview is designed to evaluate your organization's ability to block or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to gather information about your current AV defense and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to build an efficient security and backup environment that aligns with your company's needs. For details, refer to Progent's ProSight Ransomware Preparedness Report Service.

Additional Support Programs Available from Progent
Progent offers the services of world-class remote consulting professionals for special IT programs. Progent's rates for longer-term consulting tasks are determined based on the qualifications of the engineers required. Progent's background in these special fields of information technology allows clients to complete major projects within budget and on schedule. Progent's special remote engineering solutions include:

  • Help Desk Services
    Progent's Help Desk support programs for organizations with networks that incorporate Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products include full-service Call Center services, co-managed Helpdesk support services, and Call Center process consulting. Progent's Standard Help Desk Services offer small businesses a complete solution that manages all aspects of remote desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Progent provides call desk services at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent offers the option of fast on-demand escalation to subject matter experts to handle the most problems.

    Progent's Help Desk Co-management services allow your business to split the load for Help Desk services seamlessly between your IT staff and Progent's large roster of seasoned desktop support engineers and matter experts (SMEs). Progent's Help Desk sharing service is a collaborative support solution based on the top PSA tool for handling end-user service requests, ticketing, accountability, status tracking, and reporting.

    Progent's Help Desk Call Center team of seasoned network experts offers your computer users in Manchester United Kingdom rapid access to an efficient support group with years of experience delivering phone help and remote troubleshooting for IT systems that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology. Progent's focus is to give the Call Center perception as a crucial enabler of business productivity, and Progent's intent is to solve rather than merely annotate technical issues.

  • Applications Support: Education, Custom Programming, and Integration
    Progent's Applications Consulting staff provides online professional engineering expertise and education in special application areas that include ERP, MRP, accounting system customization, and CRM. Progent also can deliver expertise, custom development, and education for Microsoft business applications including CRM, Office Project, Microsoft 365 Word, and Office Excel. To read more about Progent's consulting, programming, and training services, refer to Progent's Applications Experts Group.

  • Unified and Automated Administration of Hybrid Cloud Environments
    Microsoft System Center centralizes and automates the administration of hybrid cloud networks by offering comprehensive support for Windows Server 2022, Windows 10 and Windows 11; cohesive integration of multi-OS networks that include various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's System Center consultants offer advanced remote and onsite expertise for all elements of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to design and configure a new implementation of Microsoft System Center2, expand or tune an existing one, migrate smoothly from a previous version of System Center, or debug your System Center environment.

  • Remote IT Infrastructure Monitoring and Reporting Services
    Progent offers organizations in Manchester United Kingdom remote hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) expertise. Progent can customize SCOM for your environment so your computer support is proactive rather than reactive. By uncovering emerging trouble spots before they expand into network outages, system monitoring can avoid inconvenient and costly information system crises. Progent can also deploy network monitoring tools like Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X systems, Microsoft Windows systems, or systems based on a combination of operating systems.
How Your Manchester Business Can Contact Progent's Remote Technical Support Professionals
To get in touch with Progent about emergency online assistance with Microsoft Windows, macOS and OS X, or Linux/UNIX networks, visit Progent's Emergency Phone-Based Help, telephone 1-800-993-9400, or go to Contact Progent. For organizations and startups in Manchester United Kingdom, Progent's online network support engineers can provide expert and cost-effective IT support the moment your company needs it. More than 20 years of offering remote technical assistance has earned Microsoft Partner certification for Progent's team of engineers and has helped Progent to acquire high-end troubleshooting skills and to fine tune remote connectivity tools to solve IT problems quickly while avoiding the expense and lost time associated with on-premises support calls.

Even if your Manchester business works with a local independent consultant or maintains an in-house IT staff that can deal with ordinary computer problems, Progent's Microsoft certified engineers can provide an easy and transparent virtual expansion of your local resources for situations when your regular service personnel either don't have the time or the knowledge to deal with sudden system crises or particularly tough integration problems.

Advantages of Progent's Network Help for Businesses in Manchester United Kingdom
Progent's remote network troubleshooting services enable your Manchester business to enjoy the advantages of immediate, enterprise-grade IT support without the cost of maintaining a full-time IT organization. Your network will derive added strategic worth by being more reliable, productive, and protected. Benefits to your business include:

  • Seamless remote extension of your on-site support resources
    With most offices in Manchester United Kingdom, local computer service providers, whether represented by outside consultants or an internal IT staff, can take care of the majority of technical problems. On the other hand, serious problems may occur when local support personnel are overstretched or unavailable, and some problems may involve technology that is beyond the scope of your local support technicians. In these situations, Progent's on-call service professionals give you an easy, quick, and budget-friendly way to augment your local resources and to transfer useful knowledge to improve your capability to deal with downstream problems in-house.

  • Less Dependence on Individual Consultants
    For network maintenance, smaller organizations commonly rely on independent freelance consultants. While freelance service people have smaller internal costs than larger service organizations and can afford to charge marginally less, they are often stretched too thin, making it difficult to respond quickly to crisis situations. If an independent consultant is occupied with another customer, sick, on a trip, or in training, the lack of fallback help may force your business to go without assistance during an emergency. As your network grows, network unavailability and problems with vital applications become more costly. The money you thought you were saving on a freelancer can be eaten up fast by lost productivity. Progent provides a dependable source of reserve service expertise to make sure your network stays available.

  • Create a Solid Foundation for Seamless Growth
    Businesses typically start with an information architecture implemented on a modest budget. Lacking a strong infrastructure, slap-dash repairs often get thrown on top of an unstable foundation. As a network grows, reliability and expandability problems can hinder the success of the business. These poorly built systems need proper assessment, smart strategic planning, and extensive technical expertise to evolve to a system architecture that can provide the solid foundation to meet vital business requirements and ease downstream growth.

  • Work with Problem Solvers Rather Than Technology Sellers
    Smaller companies require advice and technical education to navigate through an increasingly complex array of technology alternatives available for accelerating business growth and improving productivity. These companies do not need a network consultant who is trying to earn a commission on a certain vendor's technology. Network support and product selling can lead to a situation where the recommended solution is built around a profitable technology rather than the true requirements of a client. Progent avoids these dilemmas by selling only services rather than products. This enables Progent to match IT expertise with the real needs of clients.

What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner consulting firm and Progent's staff size, depth of IT expertise, refined support tools, and familiarity with enterprise networking allow businesses to avoid the pitfalls associated with exclusive dependence on smaller service firms, independent freelance service providers, or limited in-house resources.

Progent stands out by offering:

How Does My Business Start Receiving Remote Computer Support from Progent?
To initiate Progent's online help services or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network help, go to Immediate Network Support.



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    Progent offers affordable online and onsite consulting to help organizations to move all or part of their critical IT infrastructure to Google Cloud Platform services. This can save management hassle and equipment expense and allow the use of Google's state-of-the-art AI and machine learning tools. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, system design, pilot testing, configuration, administration, performance tuning, software license management, backup/restore solutions, and security and compliance.

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    Progent can assist your business to understand the many subscription options available with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with multi-platform networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to create and maintain hybrid networks that seamlessly combine local and cloud-based resources.

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    Progent's Cisco-certified Wi-Fi technology consulting experts can help organizations to configure, manage, and debug Cisco Wi-Fi devices such as Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.

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    Progent can assist you to evaluate the wealth of subscription options offered with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with cross-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to create and maintain hybrid networks that transparently combine on-premises and cloud-based products and services.

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    Progent's Check Point firewall consultants can help you design, integrate, and manage firewall solutions built around Check Point Software NGFW security gateways and Check Point's cloud-based SandBlast security services. Progent's consultants can also help you maintain legacy Check Point firewall models or upgrade efficiently to Check Point's modern security gateways.

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    ProSight ECHO Data Protection Services from Progent provide small and medium-sized organizations a low-cost end-to-end service for cloud backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup activities and allows fast recovery of critical data, applications and VMs that have become unavailable or damaged due to component failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery specialists can provide world-class expertise to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FINRA, and PCI and, when needed, can help you to restore your business-critical information.

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    Progent's Microsoft-certified experts can deliver a variety of IT outsourcing and co-sourcing services to help companies of all sizes to deploy, administer, and support networks that incorporate desktops, laptops, tablets, or smartphones powered by Windows 8.1. For enterprise customers, Progent's senior project management consultants can assist to set up testing labs to evaluate Microsoft Windows 8.1 and plan and manage Windows 8.1 deployment plans based on leading practices.

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    Progent offers consulting services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and manage a WatchGuard Firewall/VPN product that aligns with your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewalls.

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    Cisco's Catalyst Wi-Fi controllers streamline the management of wireless LANs by unifying the configuration and management of Wi-Fi APs, tuning wireless performance by reducing the effect of radio frequency congestion, improving Wi-Fi availability with rapid auto-failover, and hardening data security by identifying cyber threats and analyzing traffic content based on user class and locale. Progent can assist you to configure Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of any size. Progent can help you to administer and debug your current Cisco Wi-Fi environment or implement a smooth migration to Cisco's latest Wi-Fi controller technology.

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    Barracuda Backup is a low-cost, subscription backup/restore platform for small and mid-size organizations. A Barracuda Backup solution can incorporate a custom-designed hardware storage device manufactured by Barracuda or a virtual appliance with comparable functionality but which uses your existing storage infrastructure. Barracuda Backup safeguards critical business data produced locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting services to assist your business to plan, integrate, manage and troubleshoot a backup and disaster recovery solution based on Barracuda technology.

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    By using virtual server technology, businesses can operate multiple virtual servers on one actual server. Virtual server technology enables IT organizations to gain all the advantages of server isolation, while avoiding the expense that goes with buying additional server equipment. Virtual servers are also the enabling technology for building private clouds, which offer important benefits such as reducing the costs of hardware, datacenter facilities, and administration while improving data security, network reliability, and recoverability. Other key server management options are network monitoring software, Windows Server Update Services, and remote server management cards. Progent's certified server management specialists can assist you in all aspects of server consolidation and management to allow your company to cut expenses and conserve time.

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    Progent's Data Center consultants can help you find high availability data centers that match the specific needs of your company. High availability Internet Data Centers are particularly appealing to small companies due to of their low cost and simplified logistics in comparison to pursuing a do-it-yourself strategy. Attempting to build an on-site data center that offers even a basic degree of fault tolerance is financially prohibitive for the majority of small companies. Progent can show you how to get all the benefits of non-stop data centers and 24x7 colo sites by providing a complete array of consulting and maintenance services.

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