Fast and Affordable Online Help for Manchester United Kingdom IT Networks
Urgent Phone Technical Support for Manchester NetworksFor organizations located in Manchester United Kingdom, Progent provides remote help for computer systems based on any combination of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Certified consulting experts have delivered remote troubleshooting to companies in every state in the United States. (Refer to recommendations from Progent's clients.) Progent also offers the expertise of Cisco CCIE-certified engineers to solve challenging networking issues, as well as the services of CISSP-accredited security consultants to handle high-level security architecture and diagnostic issues.

Progent's online technical support engineers provide exceptional leverage due to the fact that they possess the real-world experience and are equipped with the advanced technology required to resolve the majority of network problems rapidly. Efficient support lowers immediate expenses since solutions accumulate minimal chargeable consulting minutes. Remote support also avoids the cost of sending an engineer to your location. Your company saves additionally in indirect expenses by minimizing or avoiding system outages and related losses stemming from business discontinuity, disgruntled clients, idle workers, and distracted management. Progent's advanced online consulting expertise is particularly important for businesses that rely on public clouds for vital network infrastructure or software such as Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises IT support may not be an alternative.

Progent's pricing model for online support is designed to stretch your network support dollar. Progent bills by the minute for telephone-based consulting, so you are charged just for the services that you receive. In contrast to many online service companies, Progent requires no startup charge or minimum job duration. Progent's one-minute granularity and clean policy for billing avoid situations where quick solutions manage to turn into big invoices. Progent's penchant for handling technical issues quickly means your business saves cash.

Progent's Remote Consulting and Technical Support Expertise
Through years of experience, Progent has mastered a collection of customized tools and proven processes which ensure the maximum level of efficiency for online help and repair for information systems of any size. Progent offers safe VPN support for VPN gateways from multiple popular companies such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access allows the experts of Progent's remote service group to communicate with your system without compromising corporate security.

Progent's powerful service database application keeps detailed records describing all support that Progent's customers have received. Progent's authorized engineers have access to the records of all help provided to every customer by every engineer. This history of anomalies and repairs is organized as a quickly searchable internal database that permits Progent's remote technical engineers to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's support grows daily. Progent's high-level accreditations and close relationships with major vendors such as Cisco and Microsoft make available other vast support knowledge bases and allow fast response from vendors' in-house engineering staff with the result that Progent's remote consulting specialists can come up with the best solutions in the least time.

Remote technical services provided by Progent to clients in Manchester United Kingdom include:

ProSight Fixed-price Managed Services for Small and Medium Size Businesses
Progent provides a family of budget-friendly, flat-rate services designed to allow small and medium-size organizations to utilize the same best-of-breed technology deployed by many of the industry's top corporations. Progent's ProSight portfolio of outsourced network management services addresses all key aspects of modern networking including email content filtering, behavioral-based threat defense, cloud-based backup and disaster recovery, network infrastructure management, VM hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior analysis technology to defend endpoints as well as physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which easily evade legacy signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to manage the entire threat progression including protection, infiltration detection, containment, cleanup, and forensics. Top features include single-click rollback with Windows VSS and real-time system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, device management, and web filtering via cutting-edge technologies packaged within a single agent accessible from a single control. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP environment that addresses your organization's unique requirements and that allows you achieve and demonstrate compliance with government and industry information protection standards. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require immediate action. Progent can also help your company to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services automates your backup processes and enables fast restoration of critical files, apps and virtual machines that have become lost or damaged due to hardware failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery specialists can provide world-class support to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FIRPA, and PCI and, when necessary, can assist you to recover your critical data. Learn more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top data security vendors to deliver web-based control and world-class security for all your email traffic. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This decreases your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite gateway device provides a further layer of analysis for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to diagram, monitor, optimize and troubleshoot their connectivity appliances such as routers, firewalls, and wireless controllers plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are always current, captures and displays the configuration information of virtually all devices on your network, monitors performance, and sends notices when issues are detected. By automating time-consuming network management activities, WAN Watch can knock hours off common chores such as network mapping, reconfiguring your network, finding appliances that need critical software patches, or isolating performance issues. Find out more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running efficiently by checking the health of vital assets that drive your information system. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your designated IT management staff and your assigned Progent consultant so that all potential issues can be addressed before they can impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host set up and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the applications. Since the environment is virtualized, it can be moved immediately to an alternate hardware solution without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard information related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can eliminate as much as half of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you’re planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size businesses to get an objective assessment of the health of their IT system. Powered by some of the top remote monitoring and management platforms available, and supervised by Progent's certified group of IT professionals, ProSight Network Audits help you see how well the configuration of your core network devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI like a more manageable Active Directory environment. Both versions also come with a year of cutting-edge remote network monitoring and management (RMM). Advantages can include simpler management, improved compliance with information security regulations, higher utilization of IT assets, quicker problem resolution, more reliable backup and recovery, and increased uptime. See more about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a phone discussion with a Progent backup/recovery consultant. The interview is designed to help evaluate your company's preparedness to block or recover quickly after an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information concerning your existing antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to create an efficient security and backup system that meets your company's needs. For more information, see The ProSight Ransomware Preparedness Report.

Special Consulting Services Offered by Progent
Progent can provide the skills of seasoned remote consulting experts for special IT projects. Progent's rates for ongoing consulting projects are set according to the level of expertise of the consultants required. Progent's experience with these special fields of information technology enables clients to complete critical projects economically and on schedule. Progent's special remote consulting solutions include:

  • Help Desk Expertise
    Progent's Help Desk service offerings for companies with networks based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux platforms include comprehensive Call Center services, shared Helpdesk support services, and Call Center operations consulting. Progent's Standard Help Desk Services offer small businesses a comprehensive solution that handles all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Progent provides help desk services at a significant discount from Progent's regular Level 1 desktop service rates, and Progent can provide the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex issues.

    Progent’s Help Desk sharing services make it possible for your business to split the load for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of veteran desktop support technicians and subject matter experts. Progent’s Help Desk Co-management service is a collaborative service desk solution built around the leading professional services automation tool for handling end-user service requests, ticketing, responsibility, progress tracking, and metrics.

    Progent's Help Desk Call Center staff of veteran information technology experts provides your workers in Manchester United Kingdom quick assistance from a reliable network service group with substantial background offering telephone-based consulting and online diagnostics for computer environments powered by Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's charter is to earn the Help Desk the reputation as a crucial driver of company success, and Progent's target is to fix instead of just record technical problems.

  • Business Applications Support: Education, Programming, and Integration
    Progent's Applications Consulting Group provides remote professional engineering expertise and training in specific application areas that include Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, programming, and education for popular Microsoft applications including Microsoft CRM, Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To read additional information on Progent's expertise, programming, and education offerings, refer to Progent's Applications Experts Team.

  • Unified and Streamlined Administration of Hybrid Cloud Environments
    System Center 2016 unifies and automates the administration of hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless management of multi-OS networks that incorporate various Linux distributions, Hyper-V and VMware; and better public and private cloud support such as tighter integration with Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consultants offer advanced remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and configure a new implementation of Microsoft System Center 2016, expand or optimize an existing one, migrate smoothly from an earlier version of System Center, or troubleshoot your System Center environment.

  • Online IT Infrastructure Monitoring Services
    Progent can deliver organizations in Manchester United Kingdom remote hybrid network monitoring by providing Microsoft System Center 2016 Operations Manager consulting services and System Center 2012 Operations Manager (SCOM 2012) support. Progent can configure Operations Manager for your business so your computer support is proactive rather than reactive. By detecting possible issues before they grow into full-scale emergencies, automated monitoring can avoid stressful and expensive information system breakdowns. Progent can also utilize system monitoring utilities like Nagios and MRTG to analyze UNIX/Linux, Solaris, or macOS and OS X networks, Windows networks, or environments that support a combination of operating systems.
How Your Manchester Business Can Contact Progent's Online Support Experts
To contact Progent about emergency remote expertise with Microsoft, Apple macOS and OS X, or Linux networks, visit Progent's Urgent Online Help, telephone 1-800-993-9400, or go to Contact Progent. For organizations and startups in Manchester United Kingdom, Progent's phone-based computer support specialists are ready to provide professional and economical IT help whenever your company needs it. More than a decade of providing online technical assistance has earned Microsoft Partner status for Progent's team of engineers and has helped Progent to develop world-class troubleshooting capability and to fine tune online access tools to fix computer problems rapidly while eliminating the cost and lost time that comes with in-person support calls.

Even if your Manchester office relies on a regular freelance support technician or employs an in-house IT staff that know how to handle ordinary computer issues, Progent’s Microsoft certified consultants are available to provide an easy and transparent virtual expansion of your on-site resources in cases when your usual service personnel either lack the time or the experience to fix unexpected network crises or especially tough integration projects.

Features of Progent's Online Computer Support for Manchester United Kingdom
Progent's phone support, Internet-based troubleshooting, network security consulting, and system management services give companies in Manchester United Kingdom the greatest leverage for your support budget. Whether you need one-time telephone help and remote troubleshooting or full-time Help Desk support and system management, Progent's professionals can deliver your company world class IT support while permitting you to avoid the expense and administration overhead of running a full-service in-house IT organization. Highlights of Progent's online help services include:

What Makes Progent Unique from Other Support Firms?
Progent is a Microsoft Partner consulting firm and Progent's head count, range of IT expertise, refined support software, and understanding of corporate IT allow companies to avoid the limitations of exclusive dependence on smaller service organizations, individual freelance service providers, or over-stretched internal resources.

Progent stands out by offering:

  • Proven Methodology
    Progent’s team of Microsoft and Cisco Certified experts average more than ten years of hands-on industry experience, at the forefront of IT service, performing a broad range of IT projects for a large array of businesses. Each Progent consultant shares a refined set of personal best practices which are combined into shared leading practices standards that Progent teaches its consulting team. This ensures that you get not just expert IT skills, but also a consultant with proven approaches for applying computer knowledge to resolve real-world network problems rapidly.

  • Value Pricing
    Progent's pricing policy is to charge for remote service and on-site visits per minute. As a result, you are charged exclusively for received support. Progent does not impose a more expensive rate for after-hours or priority service, and inside California or in regions where Progent provides on-site support, Progent does not charge for travel except for urgent support where on-site work is less than 4 hours. In addition, Progent applies no service activation fee and requires no monthly commitment for support services delivered during regular working hours. Many support firms impose large minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for quick fixes so you won't be forced to permit minor problems to fester.

  • Full Records of Delivered Services
    Progent has created a comprehensive support reporting system that stores and organizes detailed documentation for all billed services. Unlike many freelance consultants or local support firms who offer scant documentation or specifics of tasks done, each service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the support reports sent by each consultant to each customer. The discipline of detailing and archiving service records allows more effective support and eliminates a slew of typical misfortunes such as when a support client is virtually held hostage to a consultant who won’t release the keys to the kingdom.

  • 24x7 Network Monitoring with MS System Center Operations Manager
    Progent is one of the few consulting companies to offer 24x7 network monitoring services based on Microsoft Operations Manager. Microsoft Operations Manager causes your computer support to be anticipatory rather than reactive. By anticipating potential issues before they cause downtime, network monitoring can keep your IT network from painful and costly service losses.
How Does My Business Begin Receiving Online Computer Help from Progent?
To get started with Progent's online help offerings or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for network support, go to Immediate Technical Support.



An index of content::

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    Microsoft Lync 2013, renamed Skype for Business, enables organizations of any size to build a manageable and protected communications environment that supports a BYOD computing model with instant messaging (IM), presence, web meetings with application sharing, and both IP-based and PSTN calling enabled for a wide assortment of desktop and mobile endpoints. Progent's certified Lync Server 2013 consultants and network integrators can assist your company to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-based (via Lync Online) or mixed topology suitable for your current and future goals, deploy Lync 2013 in a way that expedites your return on investment, and deliver custom online and onsite training to your IT team and end users. Progent has in-depth expertise in key components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist you to combine Lync 2013 with popular Office and Office 365 apps including Outlook and PowerPoint.

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    Professional Cybersecurity Vulnerability Assessment

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    Progent’s Microsoft-certified experts offer small and mid-size businesses enterprise-class consulting services for SMS Server 2003 and System Center Configuration Manager 2007, Microsoft's standard tools for update and configuration management. System Center Configuration Manager is Microsoft's new title for the change management solution previously known as Systems Management Server. System Center Configuration Manager provides a variety of enhancements to SMS Server such as comprehensive automation, built-in Windows Vista Microsoft Windows Server 2008 support, NAP security support, and device driver management. Progent’s certified engineers can help you use SMS or Configuration Manager 2007 effectively for automated OS and application software deployment, security patch control, application tracking, and licensing reconciliation. Progent's engineers can also assist you to migrate efficiently from Systems Management Server to Configuration Manager 2007.

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    Progent can assist your organization to maintain System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, enhance security, and increase productivity by making sure that critical applications stay up to date, managing product licenses, and reporting resource usage profiles to help you make smart buying choices. Once you are set to upgrade your SCCM 2007 device management ecosystem, Progent can assist you to plan and implement a smooth move to System Center 2012 Configuration Manager.

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    Years of background delivering Microsoft support and Cisco network consulting has allowed Progent to develop a unique capability for serving branch offices that require IT help with the flexibility associated with with small organizations but which includes effective communications, thorough documentation, and adherence to corporate IT protocols. If your enterprise maintains a branch office located anywhere in or any region covered by Progent's consultants, Progent can provide a broad array of onsite and remote network consulting services and system design assistance.

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    Progent offers the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee describes the basic capabilities and worldwide standards of performance that IT security managers are required to learn. It provides executive management the assurance that consultants who have qualified for their CISM credential have the experience and knowledge to deliver effective security administration and consulting consulting.

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    Cisco's Catalyst line of Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the configuration and control of Wi-Fi APs, tuning Wi-Fi throughput by limiting the impact of RF congestion, improving Wi-Fi availability with fast failover, and hardening security by identifying cyber threats and filtering traffic content based on user class and locale. Progent can assist your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's modern wireless controller technology.

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    Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can assist your business to configure, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from legacy VoIP products to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously named CallManager, or with Unified Communications Manager Express to build a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Unified CM apps such as Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent can deliver expertise with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, installing ISR G2 routers with CUBE VoIP networking support, and creating UCS server clustering and Cisco SRST systems for high availability.

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    VMware's NSX virtual network platform enables you to create entire networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high degree of automation independent of the hardware used by the basic network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, plus transparent site relocation, failback and re-protect. SRM also permits transparent testing for disaster recovery, updates and patches and can generate reports to confirm full service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly recover the complete logical network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist your organization to plan, deploy, test and administer a disaster recovery solution based on VMware Site Recovery Manager and VMware NSX.

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    Office 365 Exchange Online allows you to use cloud-resident servers, mailboxes and associated Exchange components to lower capital expense and management hassle. You can configure Exchange Online to host all your Exchange mailboxes, or you can run a hybrid architecture that combines on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable online technical support to assist your organizations to assess the benefits of Exchange Online, design a network topology that fits your business needs and IT budget, implement a non-disruptive move from your current Exchange system to one that includes Office 365 Exchange Online, train your management staff and end users, and provide as-needed consulting and troubleshooting.

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    Progent can provide affordable remote access to an authorized Oracle database administration consultant or an Oracle software programmer. Progent offers comprehensive database administration services for any version of Oracle's RDBMS platform and can also help plan, create, update, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also provides support for Streams replication tools and ASM file/volume manager.

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    Exchange Server 2013 includes major improvements to the functionality of Microsoft Exchange 2010 and introduces important innovations plus a redesigned structure. These enhancements favorably impact vital areas including ease of administration, availability, security, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the potential advantages of migrating to Exchange Server 2013, create an efficient validation and rollout plan, and educate your IT team to maintain your Exchange Server 2013 solution. Progent can also provide ongoing online consulting and management for Microsoft Exchange 2013.

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    Progent’s IT outsourcing services provide budget-friendly network consulting for medium-size businesses. Whether it involves designing network infrastructure, setting up an internal Help Desk or using an outside one, deploying a new e-mail system, monitoring your network, or creating an on-line eCommerce application, outsourcing your network engineering services can reduce costs and minimize uncertainties, permitting IT support budgets to grow in a more linear and controlled fashion than is possible by assembling a bulky, knowledgeable internal IT staff. Progent’s Outsourcing White Paper and flyers show how Progent can help you create a protected and robust network foundation for your vital Windows-powered business software including Windows Server 2008, Microsoft Exchange Server 2007, and SQL Server.

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    If you are developing UNIX or Linux applications on a network that includes Microsoft Windows-based processors, desktops, and office applications, Progent can provide full-service IT outsourcing that frees you to concentrate on your area of high-value expertise without the constant distraction of maintaining your business network. By using smart server monitoring and by delivering remote and in-person assistance when your business needs it, Progent offers an affordable way for managing an IT system that features excellent dependability, protection, and efficiency. Progent's developer support offerings feature comprehensive network support outsourcing, virtual server infrastructure, online and in-person support and repair, network monitoring services, and Contact Center services.

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    Progent can help organizations of all sizes to adhere to leading practices to configure SCVMM 2012 hosts, networking, storage systems, and libraries; plan, implement, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring. Progent can assist your business to upgrade from an older edition of SCVMM or from a third-party virtualization management system, and Progent can help you to enhance and troubleshoot your current SCVMM 2012 ecosystem so you realize the highest possible return on investment.

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    Small to mid-sized businesses can now enjoy all the benefits of Operations Manager and also have quick access to Progent’s Microsoft and Cisco Premier IT support experts. With Progent's affordably priced IT service programs, small businesses can choose a basic Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small company information systems enterprise-class reliability, security, and performance.

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    Progent's Microsoft-certified SharePoint consultants offer economical online and on-premises expertise, application development, and technical support services for organizations of any size who want to upgrade to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.

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    E-Mail Guard is Progent's affordable spam filtering and anti-virus managed service that gives small companies enterprise-quality defense from spam, viruses, directory harvesting, and other forms of e-mail-based attacks on IT systems. E-Mail Guard is built on Postini's perimeter management technology, a sophisticated library of web-managed spam filtering and virus defense services that defuse email attacks before they are able to breech the network firewall. Perimeter Manager also lets administrators monitor and control their e-mail application, irrespective of server vendor, hardware technology, or geographic location.

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    For custom application development, Progent can provide programming experts to write line-of-business applications in areas such as eCommerce, web site design, Microsoft Dynamics packages including Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Internet Information Services to build custom eCommerce applications based on Microsoft ASP.NET. In addition, Progent can provide experts in a broad range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.

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    Progent can provide affordable remote assistance to assist your business to design, configure, and fix any facet of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you get past occasional technical roadblocks or major engagements to help you finish business-critical initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid environments and can help you build or maintain a highly available, secure and efficient infrastructure that is best suited to your computing model. Progent also offers remote and on-premises training for individuals or groups to show you how to manage and use your iOS devices in a secure, collaborative ecosystem that maximizes the strategic value of your IT network.

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    Progent offers small businesses two specially designed network security inventory scanning packages that provide, for a set price, remotely managed scans of your network security profile which are evaluated by expert security specialists who interpret the data collected by the scan, present objective summaries of your existing network security, and offer suggestions for enhancements. Progent has developed two non-overlapping security inventory scanning packages for external and internal scanning that are priced to meet the restricted budgets of small companies while delivering enterprise-quality assessments of your network's exposure to assault.

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