Immediate Remote Support for Manchester United Kingdom Computer Systems
Immediate Phone Technical Support for Manchester SystemsFor organizations located in Manchester United Kingdom, Progent offers online help for computer systems based on any mix of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Premier professionals have delivered remote troubleshooting to businesses in all 50 states in the United States. (See testimonials from Progent's customers.) Progent also offers the expertise of Cisco CCIE-qualified engineers to handle challenging infrastructure issues, as well as the assistance of CISA and CISSP-qualified security consultants to help with high-level security design and troubleshooting issues.

Progent's remote technical support engineers provide exceptional value because they have the practical background and have access to the advanced tools required to solve the majority of network issues quickly. Efficient support lowers direct expenses because solutions accumulate fewer chargeable consulting minutes. Online support also eliminates the expense of dispatching a consultant to your site. Your organization saves additionally in indirect expenses by reducing or eliminating network downtime and associated costs due to business disruption, disgruntled customers and vendors, idle workers, and distracted executives. Progent's advanced remote technical support experience is especially helpful for businesses that rely on public clouds for critical network infrastructure or applications like Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite IT support may not be useful.

Progent's pricing model for online support is structured to stretch your network support investment. Progent charges per minute for telephone-based consulting, so you are billed just for the support that you actually get. Unlike many remote service organizations, Progent asks for no startup fee or minimum payments. Progent's one-minute billing unit and simple policy for billing eliminate scenarios where speedy. minor solutions somehow end up as major tabs. Progent's skill at dealing with problems efficiently means you saves money.

Progent's Remote Consulting and Technical Support Services
Through years of experience, Progent has refined a set of customized technologies and field-tested processes that ensure the maximum level of efficiency for remote help and troubleshooting for IT networks of any size. Progent provides safe Virtual Private Network support for gateways from multiple leading vendors including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access permits the staff of Progent's Technical Response Center to access your computer system without violating system security.

Progent's powerful customer support reporting system keeps detailed histories describing all service that Progent's customers have been provided. Progent's team consultants have the benefit of the records of all help provided to each Progent client by any Progent engineer. This history of trouble tickets and responses is stored as a conveniently exploitable internal knowledge base that enables Progent's remote support experts to communicate their experiences company-wide to ensure that the quality of Progent's technical support improves over time. Progent's high-level accreditations and working relationships with important industry leaders including Cisco and Microsoft open up additional extensive technical knowledge bases and allow priority access to manufacturers' internal support staff so Progent's remote service experts can arrive at the most efficient resolutions in the least time.

Online technical support services offered by Progent to clients in Manchester United Kingdom include:

ProSight Fixed-price Managed IT Services for Small and Mid-size Organizations
Progent provides a selection of affordable, fixed-price managed services designed to allow small and mid-size organizations to benefit from the same advanced technology used by some of the industry's leading enterprises. The ProSight portfolio of network management outsourcing services addresses all critical aspects of modern networking such as email content filtering, threat defense based on machine leaning, automated backup and disaster recovery, network infrastructure health monitoring, virtual server hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior-based analysis technology to defend endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily evade traditional signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to automate the complete malware attack lifecycle including blocking, identification, containment, cleanup, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection services offer economical multi-layer protection for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering via leading-edge technologies packaged within one agent accessible from a unified console. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP deployment that addresses your company's unique needs and that allows you prove compliance with government and industry data protection regulations. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require immediate action. Progent can also help your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates and monitors your backup activities and enables fast recovery of critical data, applications and virtual machines that have become unavailable or corrupted as a result of component failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery consultants can deliver advanced support to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical data. Read more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of leading information security companies to deliver web-based management and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external attacks and saves system bandwidth and storage. Email Guard's on-premises security gateway device provides a deeper layer of inspection for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to map out, monitor, enhance and debug their networking appliances such as switches, firewalls, and load balancers as well as servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are kept updated, copies and displays the configuration information of almost all devices on your network, monitors performance, and generates alerts when issues are detected. By automating time-consuming network management activities, WAN Watch can knock hours off ordinary tasks such as making network diagrams, reconfiguring your network, locating appliances that require important updates, or resolving performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your network running at peak levels by checking the state of critical computers that power your information system. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your designated IT management personnel and your assigned Progent consultant so any looming issues can be resolved before they have a chance to disrupt productivity Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure Tier III data center on a fast virtual host configured and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the applications. Because the environment is virtualized, it can be moved immediately to a different hardware environment without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect information about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and managing your network documentation, you can save as much as half of time spent trying to find vital information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you’re making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size organizations to obtain an objective evaluation of the overall health of their network. Powered by some of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified team of IT experts, ProSight Network Audits show you how well the configuration of your essential infrastructure assets adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits such as a cleaner Active Directory environment. Both also come with one year of advanced remote network monitoring and management. Benefits can include easier network management, improved compliance with government and industry security requirements, more efficient utilization of IT resources, faster problem resolution, more reliable backup and restore, and higher availability. See more information about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief interview with a Progent backup/recovery expert. The interview is intended to assess your organization's preparedness either to block or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to gather information about your existing security profile and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply best practices to build an efficient AV and backup/recovery environment that meets your company's needs. For details, see The ProSight Ransomware Preparedness Report Service.

Additional Support Programs Available from Progent
Progent offers the services of seasoned remote consulting professionals for contract IT programs. Billing charges for longer-term consulting tasks are set based on the qualifications of the engineers involved. Progent's background in these important fields of information technology enables clients to complete major projects economically and on schedule. Progent's special remote engineering services include:

  • Help Desk Call Center Services
    Progent's Call Center service options for organizations with networks that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products include comprehensive Help Desk Call Center services, co-managed Helpdesk services, and Call Center process consulting. Progent's Standard Help Desk Services provide smaller organizations a complete service desk solution that handles all facets of online desktop technical support from initial requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Progent offers service desk support at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to handle challenging issues.

    Progent’s shared Help Desk services allow your business to share the load for Help Desk services transparently between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative support solution built around the top professional services automation tool for managing service requests, ticketing, ownership, progress tracking, and reporting.

    Progent's Help Desk Call Center team of veteran network consultants offers your workers in Manchester United Kingdom immediate contact with an efficient support group with years of background providing phone consulting and remote diagnostics for computer environments based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's mission is to give the Help Desk the reputation as a significant contributor to business productivity, and Progent's target is to fix rather than merely annotate technical issues.

  • Applications Services: Education, Customization, and Integration
    Progent's Applications Consulting staff provides remote advanced engineering expertise and education in key business application areas such as Enterprise Requirements Planning, MRP, customizing accounting packages, and CRM. Progent also can provide consulting expertise, custom development, and training for Microsoft business applications such as CRM, MS Project, Office 365 Word, and Microsoft Office 365 Excel. To learn more information concerning Progent's expertise, custom development, and education offerings, visit Progent's Business Application Experts Team.

  • Centralized and Streamlined Management of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the administration of hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10; seamless integration of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts can provide world-class online and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to design and configure a new implementation of System Center 2016, expand or tune your current one, migrate efficiently from a previous version of System Center, or debug your System Center environment.

  • Online IT Infrastructure Monitoring and Reporting Services
    Progent offers companies in Manchester United Kingdom online hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM 2016) consulting and System Center 2012 Operations Manager (SCOM 2012) support. Progent can customize SCOM to suit your business so that your IT support is proactive and automated. By detecting looming problems before they evolve into network outages, remote monitoring can avoid disruptive and costly information system breakdowns. Progent can also utilize server and infrastructure monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or Apple macOS and OS X systems, Microsoft networks, or networks that incorporate a mix of platforms.
How Your Manchester Business Can Contact Progent's Online Technical Support Experts
To get in touch with Progent about emergency remote assistance with Microsoft, macOS and OS X, or Linux/UNIX networks, go to Progent's Nationwide Remote Support, call 1-800-993-9400, or see Contact Progent. For businesses and startups in Manchester United Kingdom, Progent's phone-based computer support specialists are ready to deliver expert and economical system help whenever your business has to have it. Long experience delivering online technical assistance has earned Microsoft Partner certification for Progent's team of engineers and has helped Progent to acquire world-class troubleshooting capability and to fine tune online connectivity tools to fix network problems rapidly while eliminating the cost and lost time that comes with on-site service visits.

Even if your Manchester organization works with a regular independent support technician or employs an in-house organization that know how to handle common network issues, Progent’s Microsoft and Cisco certified engineers are available to offer an easy and seamless virtual expansion of your local resources in cases when your regular IT support personnel either don't have the availability or the experience to handle unexpected system crises or especially complicated integration projects.

Details of Progent's Remote Computer Services for Manchester United Kingdom
Progent's phone help, Internet-based repair, system security expertise, and system management services offer companies in Manchester United Kingdom unparalleled leverage for your support budget. Whether you require occasional telephone support and remote network repair or ongoing Help Desk call center services and network management, Progent's professionals can provide your business world class network support while allowing you to eliminate the expense and administration overhead of maintaining a large internal IT staff. Highlights of Progent's online help program include:

How Is Progent Unique from Other Service Organizations?
Progent is a Microsoft Partner support firm and Progent's number of employees, range of technical expertise, fine tuned support software, and understanding of corporate IT allow offices to escape the limitations associated with excessive dependence on smaller consulting organizations, independent freelance consultants, or limited internal IT help.

Progent stands out by offering:

How Does Our Company Start Receiving Online Technical Help from Progent?
To get started with Progent's online help services or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network help, visit Immediate Network Support.



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