Consulting Support Services for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry wireless PDAs were at one time among the most successful products for maintaining mobile access to messaging, scheduling, web-based applications, and other critical business information. Progent offers Manhattan Beach, California companies the expertise of BlackBerry-certified professionals who can help organizations to maintain their BlackBerry deployments or migrate efficiently to a current smartphone platform.

As the complexity of small company IT technology has expanded, and as the need for enterprise-class protection, dependability, and disaster recovery has become the standard for companies of all sizes, successful deployment and maintenance of RIM BlackBerry solutions has grown more difficult. To deal with areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and shared databases, small organizations frequently resort to external consulting firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, dispensing with the requirement for an internal BlackBerry solutions specialist and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of experience, combined with Progent's efficient remote service delivery model, gives small companies an economical alternative for integrating BlackBerry products seamlessly into their business information system.

Progent's engineers can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to enable you to monitor and support BlackBerry smartphones across your company, recommend security policies that are right for your business, customize wireless software, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered rapidly and safely.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

Onsite IT Consulting
Progent locations in Los Angeles Metro Area

City Address Phone Link
Beverly Hills 468 N Camden Dr, #200
Beverly Hills, CA 90210
United States
(424) 354-0123 Beverly Hills Network Support Services
Chatsworth 9410 Owensmouth Ave
Chatsworth, CA 91311
United States
(818) 707-5399 Chatsworth Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
United States
(562) 314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
United States
(213) 784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
United States
(310) 421-4766 Manhattan Beach Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
United States
(626) 243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
United States
(424) 299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
United States
(818) 666-3781 Sherman Oaks Network Support Services
Valencia 27240 Turnberry Lane, Suite 200
Valencia, CA 91355
United States
(661) 483-2111 Valencia Network Support Services


Technical Expertise for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server streamlines management and support of RIM BlackBerry wireless handsets, providing a single solution for controlling critical jobs such as device installation, updates, and retirement while also offering a strong foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) delivers seamless communication between Exchange, Groupwise, or Lotus messaging platforms and BlackBerry handsets and supports over-the-air synchronization.

RIM BlackBerry BES Server Troubleshooting Assistance

BlackBerry Enterprise Server provides a variety of security capabilities starting with automatic data encryption of messages sent between a BlackBerry device and BlackBerry Enterprise Server using AES or Triple Data Encryption Standard (Triple DES). BES Server also permits great versatility in adjusting levels of protection to meet the specific requirements of your mobile network. Progent's BlackBerry certified engineers can assist your company to choose advanced security functions and enable them remotely. Examples of these wirelessly configurable security settings are:

  • Disable a BlackBerry smartphone
  • Erase data from a lost BlackBerry smartphone
  • Disable Bluetooth
  • Activate internal defenses against malicious attacks

BlackBerry Enterprise Server also offers flexibility in determining ways to prevent mobile users from installing or running unsafe or prohibited code. Progent can assist you to choose blocking techniques like:

  • Specify exactly which applications are allowed on the device
  • Prevent external software from using persistent storage on the BlackBerry smartphone
  • Determine which resources external programs can access on the BlackBerry smartphone
  • Limit the types of connections third-party programs running on the BlackBerry smartphone can initialize
  • Prevent all third-party applications from being installed or executed on the BlackBerry device

Progent's Remote BlackBerry-certified Consulting Services is Fast and Economical
For businesses in Manhattan Beach, California who want fast and economical help from a qualified RIM BlackBerry consultant, Progent provides efficient remote help from a veteran support staff who have provided network solutions to organizations in every state in the country. (Refer to Progent's customer testimonials.)

Online support eliminates travel costs and lets engineers resolve problems rapidly, allowing you to reduce wasted productivity. Progent's BlackBerry consultants have earned accreditations in the entire range of BlackBerry technologies and can provide expert support in areas including fixing synchronization issues, configuring BlackBerry Enterprise Server, and designing a protected, fault-tolerant network architecture for RIM BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can assist you to perform basic technical operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters, modifying user profiles, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's certified service professionals can in addition help your company to troubleshoot a wide range of issues concerning synchronization, handset recognition, messaging reconciliation, web access, mobile connectivity, Instant Messaging, PC software configuration, and Desktop Redirector.

As a leader in providing countrywide online help for small office IT networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry support costs at a minimum and, by dealing with problems quickly, improves the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures such as troubleshooting enterprise activation issues, adding and deleting BlackBerry device clients, activating passwords, configuring wireless software loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.

Progent's BlackBerry-certified consultants can also assist you to use management software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using wireless LANs for activation. Also, Progent can explain the function of operational policies in the BlackBerry BES system and help your company to define and install appropriate security options.

Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange Server infrastructure for working smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry-certified engineer offers expertise in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to add and remove BlackBerry device clients on Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, configure permissions, install the MDS and IM, deploy access control lists, manage Microsoft Exchange data flow, create, edit, and apply WLAN and Virtual Private Network configurations, set up SNMP traps, and generate management reports based on SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Consultant
In order to get in touch with Progent about consulting support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.



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