Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry Consulting ServicesBlackBerry wireless PDAs were at one time among the most successful solutions for achieving mobile access to email, calendars, web applications, and other vital business information. Progent can provide Manhattan Beach, California businesses the expertise of BlackBerry-certified professionals who can assist businesses to manage existing BlackBerry deployments or transition smoothly to a more popular smartphone platform.

As the complexity of small business IT technology has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the standard for organizations of all sizes, effective deployment and maintenance of BlackBerry technology has grown more difficult. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small businesses often resort to external support firms who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier engineers who can help small organizations to design, administer, and repair BlackBerry environments affordably and effectively, doing away with the need for an in-house BlackBerry solutions expert and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of experience, combined with Progent's proven online support capabilities, gives small companies an affordable alternative for integrating RIM BlackBerry products seamlessly into their business information system.

Progent's consultants can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft software, configure streamlined management utilities to help you track and support BlackBerry devices across your business, recommend security policies that are right for your business, develop custom wireless software, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered rapidly and thoroughly.

Los Angeles Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area including Orange County.

Los Angeles Metro Area Onsite IT Consulting
Progent locations in the Los Angeles Metro Area

City Address Phone Link
Anaheim 3333 Michelson Drive, Suite 300
Irvine, 92612
657-999-1717 Anaheim Network Support Services
Beverly Hills 468 N Camden Dr. #200
Beverly Hills, 90210
424-354-0123 Beverly Hills Network Support Services
Irvine 2102 Business Center Dr
Irvine, 92612
949-447-5557 Irvine Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, 90806
562-314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, 90071
213-784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, 90266
310-421-4766 Manhattan Beach Network Support Services
Mission Viejo 27201 Puerta Real, Suite 300
Mission Viejo, 92691
949-429-4589 Mission Viejo Network Support Services
Ontario Ontario Airport Center, 337 N. Vineyard Avenue, Suite 400
Ontario, 91764
909-687-2199 Ontario Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, 91106
626-243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, 90404
424-299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, 91403
818-666-3781 Sherman Oaks Network Support Services

Consulting Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines administration and support of RIM BlackBerry wireless handsets, providing a single platform for handling key jobs like smartphone deployment, updates, and retirement and providing a strong infrastructure for data protection and high availability. BlackBerry Enterprise Server delivers seamless integration between Exchange, Novell GroupWise, or IBM Lotus Domino email platforms and BlackBerry handsets and allows remote synchronization.

BlackBerry BES Server Troubleshooting Assistance

BlackBerry BES Server offers a wealth of security capabilities starting with automatic data encryption of information transmitted between a BlackBerry smartphone and BES Server using AES or Triple Data Encryption Standard. BES Server also allows excellent flexibility in selecting levels of security to meet the specific needs of your mobile environment. Progent's BlackBerry certified engineers can help you to select advanced security functions and enable them wirelessly. Examples of these over-the-air configurable security settings include:

  • Lock down a BlackBerry device
  • Erase information from a missing or stolen BlackBerry device
  • Disable Bluetooth functionality
  • Activate internal defenses against malicious attacks

BlackBerry Enterprise Server also provides flexibility in determining how to keep BlackBerry users from installing or executing unsecure or prohibited software. Progent can help you to select protective techniques like:

  • List precisely which applications are permitted on the device
  • Block external software from allocating persistent storage on the device
  • Select what functions external programs can access on the BlackBerry device
  • Limit the types of connections external applications running on the smartphone can initialize
  • Prevent all external programs from being loaded or run on the device

Some Ways That Progent Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has been awarded certifications from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry support skills span areas from resolving synchronization problems to designing mobile workforce solutions built around BlackBerry Enterprise Server (BES). These BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can assist you to carry out basic technical operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters, changing user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging software. Progent's certified experts can also help you to resolve a wide range of problems concerning synchronization, device detection, messaging consistency, web browsing, wireless connectivity, Instant Messaging, PC application installation, and Desktop Redirector.

As a leader in providing countrywide online support for small company IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your BlackBerry support costs low and, by solving problems quickly, improves the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can help you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important procedures such as troubleshooting enterprise activation issues, registering and deleting BlackBerry device clients, activating passwords, configuring over-the-air software loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry-certified consultants can also assist you to use management software like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise system and assist your company to define and implement sensible security configurations.

Progent's certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers expertise in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry device clients on Microsoft Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, deploy push and pull access control lists, control Microsoft Exchange data flow, create, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of environments that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Call or Email Progent to Get Support from a BlackBerry-Certified Consultant
If you wish to get in touch with Progent about professional expertise for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.