Immediate Online Troubleshooting for Manhattan Beach California Computer Systems
For companies located in Manhattan Beach California, Progent provides remote technical support for networks based on any combination of Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Premier professionals have delivered remote troubleshooting to businesses in every state in the U.S. (See testimonials from Progent's clients.) Progent also offers the expertise of Cisco CCIE-qualified network specialists to handle complex infrastructure issues, plus the services of CISA and CISSP-qualified security consultants to help with high-level security architecture and diagnostic jobs.
Progent's remote technical support experts provide exceptional value due to the fact that they possess the practical background and are equipped with the advanced technology necessary to solve most network issues quickly. This reduces direct expenses because service calls require minimal chargeable consulting minutes. Online help also avoids the cost of sending an engineer to your location. Your organization benefits even more with indirect expenses by reducing or avoiding system outages and related losses resulting from business disruption, upset clients, unproductive workers, and de-focused executives. Progent's advanced remote technical support experience is particularly helpful for organizations that depend on public clouds for critical infrastructure or software like Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises IT support may not be an option.
Progent's pricing policy for online help is structured to leverage your IT service dollar. Progent bills by the minute for telephone-based consulting, so you are charged only for the support that you actually get. Unlike typical online support companies, Progent requires no service activation fee or minimum payments. Progent's one-minute billing unit and clean policy for pricing prevent scenarios where speedy. minor solutions manage to end up as substantial bills. Progent's skill at solving problems quickly means you spends less cash.
Progent's Online Consulting and Troubleshooting Expertise
Through years of experience, Progent has fine tuned an array of optimized tools and proven processes that allow the highest level of effectiveness for remote consulting and troubleshooting for IT networks of any size. Progent's online support team can communicate with your company's computer system without breaching corporate security.
Progent's advanced service reporting application keeps detailed histories for all support that Progent's customers have been provided. Progent's authorized service personnel have the benefit of the records of all help provided to every Progent customer by any engineer. This history of problems and responses is stored as a readily searchable internal knowledge base that permits Progent's online support professionals to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's support improves over time. Progent's high-level accreditations and close relationships with major technology companies such as Cisco and Microsoft open up other massive technical knowledge bases and allow priority response from vendors' internal product engineers so Progent's remote consulting specialists can determine optimal solutions quickly.
Online technical services available from Progent to companies in Manhattan Beach California include:
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Certified Microsoft Windows Support
Progent's Microsoft-premier online service engineers can deliver network troubleshooting and IT support for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your business the expertise of consulting professionals who can assist your company with a broad range of technology support services such as Microsoft Windows Server 2022 solution design and migration expertise,
Windows Server 2019 migration,
Windows Server 2016 configuration for hybrid systems, Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 migration,
Microsoft Exchange 2019 planning and configuration,
Microsoft Exchange 2016 Server migration, Exchange Server 2013 consulting,
Exchange 2010 maintenance,
SharePoint Server 2019 planning and deployment, SharePoint Server 2016 migration expertise, Microsoft Teams integration, Microsoft Skype for Business Server migration consulting, Lync Server 2013 integration, and Microsoft Communications Server troubleshooting,
Forefront TMG management and ISA Server 2006 migration, Microsoft SQL Server 2019 integration consulting, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and development and Microsoft SQL Server 2014 support,
Systems Center Operations Manager (SCOM) system monitoring,
Project Server planning,
Microsoft Access Application Development and Troubleshooting,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Progent in addition offers a wide range of affordable PC desktop support services to assist you company to deploy, integrate, repair, and manage desktop PCs and notebooks based on Microsoft Windows. Progent's desktop consulting services cover areas such as offering Windows 11 system design and upgrade assistance and Windows 10 configuration support, as well as System Center 2012 Configuration Manager design and deployment, Microsoft System Center 2016 Configuration Manager (SCCM 2016) hybrid cloud integration, and Microsoft Intune integration help to streamline the management of your PCs and cloud-connected mobile devices.
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Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Network Troubleshooting
The Cisco Certified Internetwork Expert credential is the highest recognition for networking engineers, and certifies an individual's network technology skills at the expert level. Cisco CCIEs can resolve even the most challenging challenges surrounding network design, installation, administration, security, and repair. Cisco CCIEs operate on a privileged basis with Cisco's internal support staff in analyzing problems with Cisco IOS network administration utilities and developing alternate approaches or locating program updates. Cisco qualified CCIEs are an exceptional cost-effectiveness since their broad experience allows them to resolve problems rapidly. In many instances, less qualified service providers can wrestle for many hours or days with the same tasks that a Cisco CCIE can resolve in a few minutes. Progent's Cisco CCIE support experts can connect to your environment by means of the latest remote support technology to provide quick, safe, and economical analysis and repair.
Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.
Progent locations in Los Angeles Metro Area
| City |
Address |
Phone |
Link |
| Beverly Hills |
468 N Camden Dr, #200 Beverly Hills, CA 90210 United States |
(424) 354-0123 |
Beverly Hills Network Support Services |
| Chatsworth |
9410 Owensmouth Ave Chatsworth, CA 91311 United States |
(818) 707-5399 |
Chatsworth Network Support Services |
| Long Beach |
3780 Kilroy Airport Way, Suite 200 Long Beach, CA 90806 United States |
(562) 314-4498 |
Long Beach Network Support Services |
| Los Angeles |
355 S Grand Ave, Suite 2450 Los Angeles, CA 90071 United States |
(213) 784-4494 |
Los Angeles Network Support Services |
| Manhattan Beach |
1500 Rosecrans Ave, Suite 500 Manhattan Beach, CA 90266 United States |
(310) 421-4766 |
Manhattan Beach Network Support Services |
| Pasadena |
1055 E Colorado Blvd, 5th Floor Pasadena, CA 91106 United States |
(626) 243-2233 |
Pasadena Network Support Services |
| Santa Monica |
2425 Olympic Blvd, Suite 4000W Santa Monica, CA 90404 United States |
(424) 299-8822 |
Santa Monica Network Support Services |
| Sherman Oaks |
15260 Ventura Blvd, Suite 1200 Sherman Oaks, CA 91403 United States |
(818) 666-3781 |
Sherman Oaks Network Support Services |
| Valencia |
27240 Turnberry Lane, Suite 200 Valencia, CA 91355 United States |
(661) 483-2111 |
Valencia Network Support Services |
Progent's Cisco-qualified CCIEs can provide expertise in the complete line of Cisco's top-selling family of connectivity appliances by delivering services that include:
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Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is designed to assist organizations to take the urgent first phase in responding to a ransomware attack by stopping the bleeding. Progent's remote ransomware expert can assist businesses to locate and quarantine breached servers and endpoints and guard undamaged assets from being penetrated. If your Manhattan Beach system has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800. For more information, visit Progent's Ransomware 24x7 Hot Line.
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Ransomware Cleanup Services
Progent's ransomware recovery consultants can help your Manhattan Beach business to rebuild a system damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim. Progent's team of IT security experts have the wide selection of skills necessary to reconstruct all vital facets of a targeted system rapidly and with minimal data loss. To learn more, see Progent's ransomware removal and operational restoration services.
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CISSP, ISSAP, and CISM Premier System Security Experts
Progent's accredited CISM and CISSP cybersecurity consultants can provide a range of system protection solutions to improve the safety of your Windows, macOS and OS X, Linux network against attacks or assist your company to recuperate quickly following a serious breach. Security support services available from Progent include: thorough data security assessment using tools such as GFI LANguard, EEYE Vulnerability Scanner, and software from Metasploit and Nikto; quick recovery from malicious attacks; integrating firewalls; building secure techniques for off-site and mobile access; protecting your messaging infrastructure against viruses, spam and directory harvest attacks; and initiating 24x7 network monitoring.
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Hybrid Cloud Integration Solutions

Progent offers advanced remote consulting services to help organizations of any size connect their information networks with popular public cloud platforms including Azure and Amazon Web Services. Progent can help your IT team to design and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid topologies that combine physical resources as well as public cloud services. To help you to incorporate cloud services with networks, Progent offers a range of cloud migration services that include Microsoft 365 Exchange Online integration solutions with on-prem Exchange environments,
Azure hybrid cloud planning and integration consulting, Amazon AWS hybrid cloud solutions, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform integration expertise. Progent has over two decades of background providing advanced consulting services online, and Progent can help you successfully carry out your cloud integration initiatives on schedule and affordably.
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VMware Site Recovery Manager and NSX Planning and Deployment
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to define, automate and test a consistent runbook for recovering applications and services quickly after an outage. SRM provides centrally managed and automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. SRM also enables non-intrusive testing for disaster recovery, upgrades and fixes and can generate audit reports to verify full service recovery, validate Service Level Agreements and demonstrate DR compliance. Progent offers the support of a VCDX certified VMware SRM consultant to help your organization to design, deploy, test and administer a disaster recovery solution powered by VMware Site Recovery Manager.
Progent's VMware vSphere and vCloud experts offer extensive experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud used for managing private and hybrid cloud solutions that deliver high uptime, security, and application mobility. Progent can also provide advanced VMware NSX expertise from a VCDX-NV certified network designer to help you to build a fully virtualized Software Defined Data Center (SDDC) that can be provisioned or re-purposed instantly and managed with a high degree of automation regardless of the hardware making up the underlying IP network.
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UNIX, Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX/Linux experts and macOS and OS X technology specialists offer phone-based consulting services to cover a broad range of information technologies including network infrastructure, messaging solutions, system and process security, plus UNIX/Linux and Windows coexistence. For server consolidation and simplified management in environments that include Linux-based systems with Microsoft Windows, Progent can provide VMware vSphere integration and Citrix support. Progent can also assist with transitioning from legacy systems to Microsoft Windows or Linux solutions. Progent's team-based approach to resolving technical issues promotes fast escalation, when required, to consultants with task-relevant experience to handle complex situations. This expedites solutions of critical problems, minimizes lost productivity, and cuts support expense.
Progent's UNIX/Linux support engineers can offer emergency phone-based help resolving anomalies affecting UNIX/Linux networks powered by popular versions of UNIX including:
Mac OS X
Solaris
IBM AIX Open UNIX
HP-UX (Hewlett Packard UNIX)
Berkeley UNIX (BSD)
Silicon Graphics IRIX
Progent's ProSight Managed IT Services for Small and Mid-size Businesses
Progent offers a selection of budget-friendly, subscription-based services designed to allow small and medium-size businesses to benefit from the same cutting-edge IT solutions deployed by many of the industry's top corporations. Progent's ProSight suite of network management outsourcing services covers all critical aspects of information technology such as email protection, security and compliance, cloud-based backup and disaster recovery, infrastructure management, virtual server cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:
- ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring
ProSight LAN Watch is Progent's network, server and endpoint remote monitoring service that uses advanced remote monitoring and management technology to keep your IT system operating efficiently by checking the health of vital assets that power your business network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT management staff and your Progent engineering consultant so any potential issues can be resolved before they can disrupt your network. Learn more about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
ProSight LAN Watch with NinjaOne RMM software offers a centralized, cloud-driven solution for monitoring and managing your client-server infrastructure by providing tools for streamlining common time-consuming tasks. These include health checking, patch management, automated remediation, endpoint deployment, backup and restore, anti-virus protection, remote access, built-in and custom scripts, asset inventory, endpoint status reporting, and debugging support. If ProSight LAN Watch with NinjaOne RMM identifies a serious issue, it transmits an alert to your specified IT staff and your Progent consultant so potential problems can be fixed before they interfere with productivity. Find out more about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring consulting.
- ProSight WAN Watch: Network Infrastructure Management
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map out, monitor, reconfigure and troubleshoot their networking appliances like switches, firewalls, and load balancers as well as servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, copies and manages the configuration of virtually all devices connected to your network, tracks performance, and generates alerts when potential issues are detected. By automating complex management activities, ProSight WAN Watch can knock hours off common chores such as network mapping, expanding your network, finding appliances that require critical updates, or resolving performance issues. Find out more details about ProSight WAN Watch infrastructure management consulting.
- ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Platforms
ProSight Reporting is an expanding line of in-depth reporting utilities designed to work with the industry's leading ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to highlight and contextualize critical issues like inconsistent support follow-through or machines with missing patches. By identifying ticketing or network health concerns clearly and in near-real time, ProSight Reporting improves network value, lowers management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring platforms.
- ProSight Data Protection Services: Managed Backup and Disaster Recovery
Progent has worked with advanced backup/restore product companies to create ProSight Data Protection Services, a family of offerings that provide backup-as-a-service. ProSight DPS products automate and track your data backup operations and allow non-disruptive backup and rapid restoration of critical files, applications, images, plus virtual machines. ProSight DPS lets your business protect against data loss resulting from equipment breakdown, natural calamities, fire, cyber attacks such as ransomware, human mistakes, ill-intentioned insiders, or application bugs. Managed backup services available in the ProSight DPS product line include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda purpose-built hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can assist you to identify which of these managed services are best suited for your IT environment.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top information security vendors to deliver centralized control and comprehensive security for all your email traffic. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises gateway appliance provides a deeper layer of analysis for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Exchange Server to track and protect internal email that stays inside your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.
- ProSight Multi-Factor Authentication with Duo: Identity Validation, Endpoint Policy Enforcement, and Secure Single Sign-on (SSO)
Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo supports single-tap identity verification on Apple iOS, Android, and other personal devices. With 2FA, when you sign into a protected online account and give your password you are requested to confirm who you are on a device that only you possess and that is accessed using a different ("out-of-band") network channel. A wide selection of out-of-band devices can be utilized as this added form of ID validation such as a smartphone or watch, a hardware token, a landline telephone, etc. You can designate multiple validation devices. To find out more about Duo identity authentication services, refer to Duo MFA two-factor authentication services.
- ProSight Shared Support: Outsourced and Co-managed Call Desk Services
Progent's Shared Help Desk Service offers a seamless supplement to your corporate IT support group. Client access to the Help Desk, provision of technical assistance, escalation, trouble ticket creation and tracking, performance metrics, and maintenance of the support database are cohesive whether issues are resolved by your in-house network support organization, by Progent's team, or by a combination. Your business has complete versatility to extend or shrink your part of IT support work as required. Progent takes care of startup installation and onboarding of the professional services automation (PSA) software plus workflow documentation, testing and training.
For more information about ProSight Shared Call Desk, go to ProSight Co-Managed Support.
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that utilizes SentinelOne's next generation behavior-based machine learning tools to guard endpoints as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily escape traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to address the entire threat lifecycle including blocking, infiltration detection, containment, cleanup, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense powered by SentinelOne technology.
- ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Email Filtering
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth security for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge technologies packaged within a single agent managed from a single console. Progent's data protection and virtualization experts can help your business to plan and implement a ProSight ESP environment that addresses your company's specific needs and that helps you prove compliance with government and industry information security standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent's consultants can also help your company to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.
- Progent's Patch Management: Software/Firmware Update Management Services
Progent's support services for patch management offer organizations of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your ever-evolving information network. Besides maximizing the security and functionality of your computer network, Progent's patch management services permit your IT team to focus on more strategic initiatives and activities that deliver the highest business value from your information network. Read more about Progent's software/firmware update management services.
- ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the apps. Since the environment is virtualized, it can be moved easily to a different hosting solution without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management Services
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and protect information about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned about upcoming expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can save as much as half of time thrown away searching for vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you're planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size organizations to obtain an objective assessment of the overall health of their information system. Powered by a selection of the leading remote monitoring and management platforms in the industry, and overseen by Progent's world-class group of IT experts, ProSight Network Audits help you see how well the deployment of your core network assets adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits like a more manageable Active Directory (AD) system. Both also come with a year of advanced remote network monitoring and management (RMM). Advantages can include lower-cost management, improved compliance with government and industry security regulations, more efficient utilization of IT resources, faster troubleshooting, more dependable backup and restore, and less downtime. Read more information about ProSight Network Audits IT infrastructure review.
Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to evaluate your organization's preparedness either to stop or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to gather information about your existing AV defense and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to deploy an efficient security and backup environment that meets your company's needs. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.
Special Consulting Services Offered by Progent
Progent can provide the services of world-class remote consulting professionals for special information technology projects. Progent's charges for ongoing consulting tasks are determined based on the level of expertise of the consultants assigned. Progent's experience with these special fields of computer technology enables customers to complete major initiatives within budget and on time. Progent's special remote consulting solutions include:
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Help Desk Call Center Support
Progent's Help Desk service options for businesses with environments based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include full-service Help Desk services, co-managed Helpdesk support services, and Helpdesk operations consulting.
Progent's Standard Help Desk Services offer small businesses a complete service desk solution that manages all aspects of remote desktop technical support from initial requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Progent offers service desk support at a significant discount off Progent's normal desktop support rates, and Progent offers the additional option of fast as-needed escalation to subject matter experts to resolve complex problems.
Progent's Help Desk sharing services make it possible for your IT organization to share the load for Help Desk services transparently between your IT team and Progent's large roster of seasoned technical support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution built around the top PSA platform for handling service requests, ticketing, accountability, progress tracking, and metrics.
Progent's Help Desk team of veteran network consultants gives your computer users in Manhattan Beach California rapid contact with a reliable technical support group with years of background delivering phone help and remote repair service for IT systems that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's focus is to earn the Help Desk Call Center the reputation as a solid enabler of company productivity, and Progent's intent is to fix instead of simply annotate technical issues.
- Applications Support: Training, Development, and Troubleshooting
Progent's Applications Consulting Team provides online professional consulting support and training in key application fields such as Enterprise Requirements Planning, MRP, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can provide consulting, programming, and training for popular Microsoft applications including Microsoft CRM, Office Project, Microsoft 365 Word, and Microsoft 365 Excel. For more information about Progent's expertise, custom development, and education offerings, go to Progent's Applications Experts Group.
- Centralized and Automated Management of Hybrid Cloud Networks
Microsoft System Center centralizes and automates the administration of hybrid cloud networks by offering advanced support for Windows Server 2022 servers, Windows 10 and Windows 11; cohesive integration of mixed-OS environments that incorporate Linux, Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center consultants offer advanced remote and on-premises support for all elements of System Center2including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to plan and configure a new deployment of Microsoft System Center2, extend or tune your current one, upgrade efficiently from an earlier version of System Center, or troubleshoot your System Center environment.
- Remote Hybrid Network Monitoring Support
Progent offers companies in Manhattan Beach California remote IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager consulting services. Progent can configure SCOM for your business so that your IT support is proactive rather than reactive. By uncovering looming trouble spots before they result in crashes, automated monitoring can minimize inconvenient and costly information system crises. Progent can also assist with network monitoring tools like Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft Windows networks, or systems that support a combination of OS platforms.
How Your Manhattan Beach Business Can Contact Progent's Remote Support Professionals
To contact Progent about emergency remote expertise with Microsoft, macOS and OS X, or Linux environments, visit Progent's Nationwide Phone-Based Help, telephone 1-800-993-9400, or go to Contact Progent.
For organizations and startups in Manhattan Beach California, Progent's online network support engineers can deliver effective and affordable system support the moment your company has to have it. More than two decades of offering remote tech support has earned Microsoft Partner certification for Progent's team of engineers and has helped Progent to develop world-class troubleshooting capability and to fine tune online access technology to repair computer problems quickly while avoiding the cost and lost productivity associated with in-person service calls.
Even if your Manhattan Beach business works with a local independent support technician or maintains a full time organization that know how to deal with day-to-day network problems, Progent's Microsoft certified consultants are available to offer an easy and seamless remote expansion of your local resources in cases when your regular service personnel either don't have the bandwidth or the experience to handle sudden system crises or especially complicated integration problems.
Features of Progent's Remote Computer Services for Manhattan Beach California
Progent's phone help, Internet-based repair, system security expertise, and system management services offer offices in Manhattan Beach California the greatest leverage for your IT investment. Whether you require one-time phone help and remote troubleshooting or full-time Help Desk call center support and network management, Progent's experts can provide your office world class IT support while allowing you to avoid the cost and hassle of maintaining a large internal IT organization. Highlights of Progent's online help services include:
- Immediate Phone Access to Microsoft Premier Experts
Progent's team of Microsoft-certified technicians can deliver immediate and economical expertise to companies in Manhattan Beach California and is also ideal for networks in more remote regions that lack technicians with proven experience supporting Microsoft's latest family of server technologies. All Progent engineers have over 10 years of background integrating Microsoft products. As a Microsoft Certified Partner support firm, Progent has the use of a wide array of Microsoft support utilities, technical databases, and on-going training.
- Per Minute Rates to Minimize Costs
Progent offers online support on a per-minute billing plan, so you are charged only for the services you use. Progent requires no minimum charge for phone support and imposes no ongoing subscription fee for support services delivered during normal business hours. This keeps you from facing big bills for quick repairs.
- Availability of Cisco Certified Network Infrastructure Professionals
Progent's certified experts for Cisco offers access to on-staff professionals with skill in designing, deploying, and troubleshooting networking environments powered by Cisco technology. Progent can provide a Cisco Certified Internetwork Expert or CCNP to show you how to build fast, reliable, and secure infrastructure for local and remote networking.
- Application Specialists Consulting
Progent's core support offerings include system integration, Microsoft Exchange expertise, network security design, and Co-managed Help Desk services. Progent's Experts Team can provide in-depth consulting support in critical application areas. Support offered by the Application Experts staff includes:
Dynamics GP/Great Plains Support and Customization
Microsoft Project Expertise
Office 365 integration support
Microsoft Office Excel and Microsoft Office 365 Excel Technical Support and VBA Programming
Office Word and Microsoft Office 365 Word Consulting
BI Reporting Consulting and Troubleshooting
Microsoft Power BI Solutions
UNIX, Linux and Sun Solaris Support
MS SQL Server 2019 integration, MS SQL Server 2017 planning and migration, Microsoft SQL Server 2016 Software Programming, and Microsoft SQL Server 2014 Application Programming and Debugging
Oracle DBA Services and Software Development
MySQL Project Management and Software Design
Apple Mac Integration
Amazon Marketplace Web Service Software Design and Programming
By offering a convenient centralized source for network generalists and specialists, Progent can deliver timely, cost-effective, and comprehensive IT solutions that fit the unique requirements of your company.
- Sophisticated Online Connectivity Software
Protected remote connectivity allows Progent's service experts to see exactly what your customers see. This makes it possible to find fast fixes to problems that might otherwise require an expensive personal visit. State-of-the-art online connectivity software and experienced technicians together allow Progent to resolve most network issues rapidly and affordably. Progent is an industry leader in online support and remote system analysis.
- Compatibility with Popular VPN Gateways
Progent supports secure VPN access for gateways from leading VPN vendors such as Microsoft, Cisco, NetScreen and CheckPoint. Protected VPN remote connectivity allows the experts at Progent's Technical Response Center to access your network remotely without compromising system security.
- Round-the-Clock Support for Maximum Network Availability
For companies with vital applications, Progent offers optional 24x7 online technical services. Used in conjunction with remote 24x7 network monitoring based on Microsoft System Center Operations Manager, this offering can help ensure high system availability.
- Help Desk Call Center
Progent's Help Desk support services are designed specifically for budget-conscious businesses whose clients require instant recourse to a Help Desk Call Center with effective phone support and complete escalation capability.
What Makes Progent Unique from Other Support Firms?
Progent is a Microsoft Certified Partner consulting firm and Progent's head count, breadth of IT expertise, refined support software, and familiarity with corporate IT enable businesses to escape the pitfalls of excessive reliance on smaller service firms, independent freelance consultants, or over-stretched internal resources.
Progent adds value by providing:
- Best Practices
Progent's staff of Microsoft and Cisco Certified consultants average longer than a decade of real-world industry background, at the forefront of IT service, performing a broad range of IT tasks for an extensive array of businesses. Every Progent support professional shares a proven collection of personal best practices which are incorporated into company-wide leading practices training that Progent teaches its consulting staff. This ensures that you get not just expert technical capability, but also a consultant with proven approaches for applying computer knowledge to repair real-world IT problems quickly.
- Value Pricing
Progent's pricing model is to charge for phone service and in-person help per minute. As a result, you owe only for delivered services. Progent does not impose a more expensive rate for off-hours or priority support, and inside California or in regions where Progent provides in-person service, Progent does not charge for travel except for emergency support where on-site work is less than four hours. In addition, Progent applies no startup fee and requires no retainer for services provided during normal business hours. Many support organizations impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for quick fixes so you won't be tempted to allow simple problems to fester.
- Complete Records of IT Services
Progent has developed a sophisticated service reporting system that stores and organizes complete documentation for all delivered services. Unlike many independent consultants or local support firms who offer scant documentation or details of tasks performed, every service delivered by Progent is accompanied by full documentation. Every Progent consultant has access to the support documentation sent by each consultant to each client. The practice of documenting and archiving support records allows more effective service and eliminates a variety of typical misfortunes such as when a support customer is effectively held captive to a consultant who won't let go of the keys to the kingdom.
- 24x7 Network Monitoring with MS System Center Operations Manager
Progent is one of the few support companies to provide round-the-clock network tracking services based on Microsoft System Center Operations Manager. Microsoft System Center Operations Manager causes your computer support to be anticipatory instead of reactive. By anticipating possible problems before they cause lost productivity, system monitoring can save your IT network from stressful and costly availability losses.
How Does My Business Start Getting Remote Network Support from Progent?
To initiate Progent's online help services or to learn more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for network help, visit Immediate Network Support.