Fast and Affordable Remote Technical Support for Manhattan Beach California Networks
Fast Online Support for Manhattan Beach NetworksFor businesses located in Manhattan Beach California, Progent provides remote help for information systems based on any mix of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Certified engineers have provided remote troubleshooting to companies in all 50 states in the United States. (Refer to testimonials from Progent's clients.) Progent also can furnish the consultation services of Cisco CCIE-certified engineers to solve complex networking problems, plus the services of CISSP-certified security experts to help with advanced security design and troubleshooting issues.

Progent's remote support experts provide exceptional value because they have the practical background and are equipped with the sophisticated tools required to resolve the majority of network issues quickly. Efficient support reduces direct expenses since solutions use up fewer chargeable minutes. Remote help also eliminates the cost of dispatching an engineer to your site. Your company saves additionally in incidental expenses by minimizing or eliminating system downtime and associated losses stemming from business disruption, disgruntled customers and vendors, idle employees, and distracted management. Progent's extensive remote consulting expertise is particularly valuable for organizations that are dependent on public clouds for vital network infrastructure or software like Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud, or where onsite IT support may not be an alternative.

Progent's billing model for online support is structured to leverage your network support dollar. Progent bills on a per-minute basis for telephone-based assistance, so you owe just for the services that you actually get. In contrast to typical online support companies, Progent asks for no service activation fee or minimum payments. Progent's one-minute billing unit and clean policy for pricing do away with scenarios where quick repairs somehow turn into big tabs. Progent's skill at handling technical issues efficiently means you spends less cash.

Progent's Online Consulting and Troubleshooting Services
Through years of experience, Progent has fine tuned a collection of optimized technologies and field-proven methodologies that ensure the maximum level of effectiveness for online engineering help and repair for IT networks of any size. Progent provides secure Virtual Private Network support for gateways from multiple leading vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity permits the engineers of Progent's remote service group to communicate with your company's environment without compromising corporate security.

Progent's proven customer support reporting application stores detailed records of all service that Progent's customers have received. Progent's authorized consultants have access to the history of support provided to every Progent customer by every engineer. This history of problems and solutions is structured as a quickly retrievable internal database that permits Progent's remote technical engineers to communicate their experiences with the whole team to ensure that the efficiency of Progent's technical support improves over time. Progent's high-level certifications and working associations with important technology companies such as Cisco and Microsoft make available additional extensive technical support databases and allow fast response from manufacturers' in-house support staff so Progent's online consulting specialists can find the best resolutions in the least time.

Remote technical support services offered by Progent to customers in Manhattan Beach California include:

ProSight Fixed-price Managed Services for Small and Mid-size Organizations
Progent provides a family of affordable, flat-rate managed services designed to allow small and mid-size businesses to utilize the same advanced IT solutions used by some of the world's leading enterprises. The ProSight line of IT management outsourcing services addresses all critical areas of modern networking including email content filtering, behavioral-based threat defense, cloud-based backup and disaster recovery, network infrastructure monitoring and management, virtual server hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based analysis tools to guard endpoint devices and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which routinely escape traditional signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to automate the entire malware attack lifecycle including blocking, identification, mitigation, remediation, and forensics. Key features include one-click rollback using Windows VSS and automatic system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint control, and web filtering through leading-edge tools packaged within a single agent accessible from a single control. Progent's data protection and virtualization consultants can assist you to plan and configure a ProSight ESP deployment that meets your organization's specific requirements and that allows you achieve and demonstrate compliance with legal and industry data security regulations. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require urgent attention. Progent's consultants can also help your company to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of vital data, applications and virtual machines that have become unavailable or damaged as a result of component breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical data. Read more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top information security vendors to provide centralized management and world-class protection for your inbound and outbound email. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound attacks and saves network bandwidth and storage space. Email Guard's on-premises gateway device provides a further level of inspection for inbound email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to diagram, monitor, optimize and troubleshoot their networking hardware like routers, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network diagrams are kept updated, captures and manages the configuration information of almost all devices connected to your network, tracks performance, and generates notices when issues are detected. By automating time-consuming management activities, ProSight WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, locating devices that require critical software patches, or resolving performance issues. Find out more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management technology to help keep your network running at peak levels by tracking the state of vital assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT management staff and your assigned Progent engineering consultant so that any potential problems can be addressed before they have a chance to impact your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the applications. Since the system is virtualized, it can be moved easily to an alternate hardware solution without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard data related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your network documentation, you can save up to half of time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size businesses to obtain an objective assessment of the overall health of their information system. Based on some of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits show you how well the deployment of your essential network assets adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a cleaner Active Directory (AD) system. Both versions also come with one year of state-of-the-art remote network monitoring and management. Advantages can include lower-cost network management, improved compliance with government and industry security requirements, higher utilization of IT resources, faster troubleshooting, more dependable backup and recovery, and less downtime. Read more information about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief interview with a Progent information assurance consultant. The interview is intended to help assess your organization's ability to block or recover rapidly after an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to collect information about your existing security profile and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy a cost-effective security and backup/recovery system that meets your business needs. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Special Support Services Available from Progent
Progent can provide the skills of world-class online consulting professionals for special IT programs. Progent's charges for longer-term consulting tasks are determined based on the level of expertise of the consultants assigned. Progent's experience with these important areas of computer technology allows clients to complete critical initiatives economically and on time. Progent's special remote consulting services include:

  • Help Desk Call Center Services
    Progent's Help Desk Call Center programs for organizations with environments based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products include full-service Help Desk services, shared Help Desk support services, and Help Desk consulting. Progent's Standard Help Desk Services provide small organizations a complete solution that manages all aspects of remote desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Progent provides call desk services at a significant discount from Progent's regular Level 1 desktop service rates, and Progent offers the additional option of rapid as-needed escalation to subject matter experts to resolve complex problems.

    Progentís Help Desk Co-management services allow your business to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's large roster of certified desktop support technicians and subject matter experts. Progentís Co-managed Help Desk service is an advanced service desk solution built around the top PSA platform for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.

    Progent's Call Center staff of experienced information technology consultants gives your clients in Manhattan Beach California quick contact with an effective technical support group with years of experience offering phone support and online diagnostics for networks based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's focus is to give the Help Desk Call Center the reputation as a significant driver of business efficiency, and Progent's intent is to resolve rather than just annotate network issues.

  • Applications Services: Training, Programming, and Problem Solving
    Progent's Applications Consulting staff provides phone-based advanced consulting expertise and education in special application areas such as Enterprise Requirements Planning, MRP, accounting system customization, and CRM. Progent also can deliver consulting, custom programming, and education for popular Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Office 365 Word, and Microsoft Office 365 Excel. To learn additional information about Progent's consulting, customization, and training services, see Progent's Business Application Experts Group.

  • Centralized and Streamlined Administration of Hybrid Cloud Environments
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud networks by offering advanced integration with Windows Server 2016, Windows 10; cohesive management of mixed-OS environments that incorporate Linux, Hyper-V and VMware vSphere; and expanded cloud support such as tighter integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consulting experts offer world-class remote and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and configure a new deployment of System Center 2016, extend or tune your current one, migrate efficiently from a previous version of System Center, or debug your System Center solution.

  • Remote IT Infrastructure Monitoring and Reporting Support
    Progent can deliver companies in Manhattan Beach California remote IT infrastructure monitoring by providing Microsoft System Center 2016 Operations Manager (SCOM) expertise and System Center 2012 Operations Manager troubleshooting and support. Progent can configure Operations Manager to fit your environment so your IT maintenance is proactive and automated. By anticipating potential trouble spots before they cause network outages, remote monitoring can minimize disruptive and costly service failures. Progent can also deploy system monitoring utilities like Nagios and MRTG to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X networks, Windows systems, or systems based on a mix of OS platforms.
How Your Manhattan Beach Company Can Contact Progent's Remote Support Experts
To get in touch with Progent about urgent online help with Windows, macOS and OS X, or Linux networks, go to Progent's Nationwide Phone-Based Support, phone 1-800-993-9400, or visit Contact Progent. For businesses and new ventures in Manhattan Beach California, Progent's phone-based network support specialists can provide effective and affordable system help the instant your organization requires it. More than a decade of delivering remote technical assistance has earned Microsoft Partner status for Progent's consultants and has enabled Progent to acquire high-end troubleshooting skills and to fine tune online access tools to solve network problems rapidly while avoiding the expense and lost time that comes with in-person service visits.

Even if your Manhattan Beach organization works with a local independent support technician or employs an in-house organization that can handle the majority of network problems, Progentís Microsoft and Cisco certified consultants can still offer a convenient and seamless remote expansion of your on-site resources in cases when your regular service personnel either don't have the time or the expertise to address sudden network crises or especially tough integration projects.

Benefits of Progent's Network Help for Offices in Manhattan Beach California
Progent's online IT consulting services enable your Manhattan Beach company to have the advantages of immediate, enterprise-class IT support without the cost of managing a full-time IT staff. Your information system will derive added business value by becoming increasingly available, efficient, and protected. Advantages to your business include:

  • Seamless virtual expansion of your on-site support resources
    With most businesses in Manhattan Beach California, nearby network support resources, whether represented by independent consultants or a full-time IT staff, can take care of typical technical problems. On the other hand, major troubles can spring up when local support personnel are overstretched or unavailable, and some problems may be associated with IT products that is beyond the scope of your onsite service people. In these instances, Progent's on-call support professionals offer an easy, fast, and affordable solution to supplement your regular resources and to transfer valuable information to improve your ability to deal with downstream problems locally.

  • Less Reliance on Individual Consultants
    For network maintenance, smaller businesses commonly rely on individual freelance service providers. While freelance consultants have smaller overhead than larger consulting organizations and can afford to charge marginally less, they are often overbooked, making it impossible to respond rapidly to crisis situations. If a freelance service provider is busy with another customer, ill, on a trip, or in class, the lack of backup personnel may force your business to wait for help during an emergency. As your network grows, system unavailability and problems with vital software become more expensive. The budget you thought you were conserving on an independent can be eaten up quickly by lost productivity. Progent offers a dependable source of reserve service expertise to make sure your IT system is always up and running.

  • Create a Scalable Foundation for Seamless Expansion
    Businesses typically begin with an IT architecture created on a shoestring budget. Lacking a strong framework, slap-dash fixes often get piled on top of a shaky foundation. As a company grows, reliability and expandability problems can hinder the success of the organization. These poorly built systems need careful analysis, smart strategic planning, and broad-based IT knowledge to evolve to a network architecture that can offer the solid foundation to meet vital business demands and ease future growth.

  • Interact with Solution Providers Instead of Technology Sellers
    Smaller businesses need advice and technical training to navigate through an increasingly complicated maze of technology options available for promoting business growth and improving efficiency. They do not need a network engineer who is motivated to earn a commission on a certain vendor's products. IT support and product sales can result in a scenario where the recommended solution is designed around a predetermined technology rather than the true requirements of a client. Progent avoids these dilemmas by selling just services rather than products. This enables Progent to match technical expertise with the best interests of clients.

What Makes Progent Different from Other Support Firms?
Progent is a Microsoft Certified Partner consulting company and Progent's head count, range of IT expertise, refined support tools, and familiarity with corporate IT allow businesses to avoid the pitfalls of exclusive reliance on smaller consulting firms, individual freelance service providers, or limited in-house IT help.

Progent stands out by offering:

How Does My Business Begin Getting Online Computer Support from Progent?
To initiate Progent's online help services or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network help, visit Immediate Online Support.



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    Remote server management cards offer IT administrators full control of a server without the requirement for an on-site visit. Through these server management cards, all console screen information plus keyboard and mouse functionality are transferred to a remote session to a support professional who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to plan, deploy, and manage a fault-tolerant business network that includes remote management cards and Progent can utilize these remote server management cards to deliver low-cost off-site technical support. Progent has experience with a number of remote management cards including Aten remote server management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.

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    SQL Server 2005 offers powerful, familiar tools to IT professionals and network users, lessening the difficulty of creating, deploying, managing, and using enterprise information and analytical programs on platforms ranging from mobile devices to enterprise information networks. The sophistication and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with hands-on expertise and broad knowledge in designing and deploying information-based, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.

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    Progent's Microsoft and Cisco-certified network experts can assist you to determine the value of Microsoft Exchange Server 2010 for your company and can assist your IT staff to design and implement a smooth upgrade to Microsoft Exchange Server 2010 from Exchange 2003 or Exchange 2007 that will offer fast ROI by improving your workers' efficiency, cutting the cost of hardware and support, streamlining administration, and consolidating your key communications technologies.

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    Progent's Cisco CCIE Wi-Fi network infrastructure experts can provide online or onsite configuration and troubleshooting services to help you to plan, configure, update, optimize, administer and debug Aironet wireless access point deployments of any size or topology. Progent's Cisco Wi-Fi controller experts can also help you to combine your wireless environment with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise connectivity solution that is easy to administer and expand. Progent also can provide affordable wireless site surveys to assist you to decide the most appropriate selection, location and configuration of Aironet Wi-Fi access points to accommodate your unique workplace layout, construction, and expected network traffic.

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    Cisco's PIX 500 firewalls have reached end of life and Cisco might not support these devices. Progent still offers technical support for Cisco's PIX Series firewalls to help you with maintenance and management and Progent can in addition help you determine whether to move up to the latest firewall products from Cisco. Progent's Cisco-certified specialists can help you design and implement a smooth migration to Cisco ASA 5500-X Series firewalls based on leading practices.

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    Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of Microsoft ISA Server 2006 and offers a easily administered web gateway that delivers a single-server solution for a variety of security features including an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security reporting capabilities, permits customized reporting powered by SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual server to lower expenses and improve recoverability. Progent's Microsoft-certified engineers can assist you to plan and carry out pilot and production deployments; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also help your organization to migrate economically to Microsoft Forefront TMG 2010 from ISA Server.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long experience configuring Microsoft ISA Server-based security solutions for information systems with multiple sites, remote workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to assist your company in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your information security needs without overly restricting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    Progent's Microsoft-certified professionals have 20 years of background planning, installing, and supporting messaging solutions for companies in the and across the United States. Progent provides economical Microsoft Exchange Servers consulting support to ensure that your email system features compliance, service continuity, easy access for off-site and mobile users, time-saving management tools, and seamless integration with telephony. Progent provides expertise and support services for Microsoft Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010 Server, MS Exchange 2007, Microsoft Exchange 2003, and Exchange 2000. Progent can also assist small or mid-size businesses to migrate to Microsoft Exchange 2016 or MS Exchange 2013 Server.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Progent offers enterprise clients the services of a certified NetApp consultant for online or on-premises expertise for NetApp's complete line of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN storage technology supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, storage management, information assurance, high availability, and troubleshooting. Progent offers Level 3 support to help you to take care of problems with NetApp SAN environments quickly and affordably following leading practices.

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    Progent has created several security packages intended to deliver larger enterprises an impartial and comprehensive security evaluation from a group of certified security engineers. All Progent's security evaluation packages incorporate a suite of procedures like automated scans from inside and from outside the company security perimeter, expert interpretation of scanned data by accredited security engineers, creation of a paper documenting the findings, plus an interactive high-level executive summary and an in-depth live outbrief for internal network engineers.

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    Progentís Microsoft-expert engineers can assist you to enhance your servers and/or workstations from 32 bits to 64 bits. Progent can help your company to calculate the risks and benefits of upgrading to 64-bit processing, plan an affordable migration process that minimizes operational interruptions, and provide economical, professional remote help to aid your company to install 64-bit software and application programs on your existing computers.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer unified control of modern cybersecurity capabilities such as application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to design and execute a smooth migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's security services to create and centrally control IT environments that include branch offices, data centers, private clouds and public clouds.

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    Progent's network engineers can help you to streamline desktop PC update and patch deployment by delivering support for administration platforms like Microsoft System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services.

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    Progent's Solaris family support experts offer small businesses and software developers assistance with administering and maintaining Solaris environments that coexist with Microsoft-based networks. Progent can give your business contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of expertise provides you with an easy one-stop consulting firm to show you how to build and manage a protected and reliable cross-platform connectivity and communications environment that allows Solaris and Microsoft interoperability by combining MS Windows with major versions of UNIX including Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux platforms including RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.

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    Network monitoring ordinarily involves observing a system's resource usage in order to uncover data traffic backups or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring tools that work under Linux or UNIX and can be deployed to observe mixed-platform networks where UNIX and Windows coexist. Progent's network support engineers can help you use both these programs to optimize and troubleshoot your network. Progent's UNIX support professionals offer small businesses and developers help with managing and servicing UNIX/Linux and Solaris systems that work with Microsoft-based technology.

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    Progent's certified Office Excel and Office 365 Excel consultants offer a broad variety of remote support services to assist you to plan, develop, pilot test, deploy, administer, and debug applications powered by any version of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can assist you to upgrade your existing Excel solutions to the newest versions of Excel, support Excel on iOS-based iPhones and iPads and Google Android smartphones and tablets, and identify and fix compatibility issues between different versions of Office Excel. Progent can provide as-needed support to organizations who need a fast solution to a stubborn problem related to Office Excel and Progent also offers comprehensive project management support for migrating or creating line-of-business application software built on Excel. Progent's cost-effective online training for Office Excel can be custom tailored to address the special requirements of individuals or groups.

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    Microsoft Windows Server 2008 R2 features high levels of speed, security, availability, scalability, and flexibility that improve productivity of on-site, branch office, and mobile workers. Progent's network experts can provide affordable online engineering, troubleshooting, and education services to help you to design, execute, and manage Windows Server 2008 R2 in order to add significant strategic value to your information system.

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    If you are an information technology engineer with technical support experience, teaming with Progent and working for our clients will enhance your skills via interaction with Progent's staff of mutually supportive, high-output consultants. Progent's focus on offering IT consulting and computer help to small businesses will offer you the chance to consult closely with decision makers and add significantly to the growth of dynamic organizations. In addition, Our virtual office environment offers the most advanced tools for off-site support and wireless access to allow you to come up with speedy fixes when you take on business-critical issues.

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    Progent can assist businesses of any size to move all or part of their network infrastructure to Microsoft Azure. This can streamline IT administration and lower equipment expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to understand the advantages and limitations of various cloud networking models supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and resources and ensure you sidestep the common mistakes small companies make when moving to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN connections and to integrate Apple iOS devices and Android handhelds.

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    Progentís fault tolerant system experts provide reliability support, disaster recovery planning, network load balancing, high-availability interoffice access, non-stop Internet connection design, high-availability data center consulting, and other 24x7 networking support to help your organization design a 24x7 environment for strategic applications. Progent has the experience to develop affordable, 24x7 networks by deploying the expanding suite of Microsoft Windows Cluster servers including Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. Progentís Microsoft and Cisco authorized consultants can help you design a high-availability mutli-site network with a fully redundant Internet interface and intelligent network load balancing.

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    Progent provides national remote technical support and troubleshooting services for companies who run macOS and OS X networks or whose IT systems feature a combination of Mac and Microsoft Windows technology. Progent's consultants offer Apple macOS and OS X users a variety of IT services including desktop support, migration to the latest edition of macOS from legacy editions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help you with iPhone and iPad integration and management, or moving to Apple's iCloud services. Remote IT help offers maximum leverage for your information technology budget by extending client efficiency and limiting the hours charged for computer analysis and repair. Sophisticated remote access technology and skilled technicians and engineers allow Progent to handle most network issues without squandering time and money by going to your location. In most of situations your IT problems can be remediated by telephone or via a combination of phone help and online network analysis. Progent can offer the services of Cisco CCIE network engineers and CISM and CISSP premier security specialists to assist you with the most difficult system issues.


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