Southern California Contact Information:
Progent offers consulting services and onsite technical support throughout Southern California including Orange County and San Diego.

Southern California Onsite IT Consulting
Progent locations in Southern California

City Street Address Contact Information
Anaheim, CA 3333 Michelson Drive
Suite 300
Irvine, California, 92612
Sales Phone: 657-999-1717

Link: Anaheim Network Support Services
Beverly Hills, CA 468 N Camden Dr
Beverly Hills, California, 90210
Sales Phone: 424-354-0123

Link: Beverly Hills Network Support Services
Irvine, CA 2102 Business Center Dr
Irvine, California, 92612
Sales Phone: 562-583-3336

Link: Irvine Network Support Services
Long Beach, CA 3780 Kilroy Airport Way
Suite 200
Long Beach, California, 90806
Sales Phone: 562-314-4498

Link: Long Beach Network Support Services
Los Angeles, CA 355 S Grand Ave
Suite 2450
Los Angeles, California, 90071
Sales Phone: 213-784-4494

Link: Los Angeles Network Support Services
Manhattan Beach, CA 1500 Rosecrans Ave
Suite 500
Manhattan Beach, California, 90266
Sales Phone: 310-421-4766

Link: Manhattan Beach Network Support Services
Pasadena, CA 1055 E Colorado Blvd
5th Floor
Pasadena, California, 91106
Sales Phone: 626-243-2233

Link: Pasadena Network Support Services
Santa Monica, CA 2425 Olympic Blvd
Suite 4000W
Santa Monica, California, 90404
Sales Phone: 424-299-8822

Link: Santa Monica Network Support Services
Sherman Oaks, CA 15260 Ventura Blvd
Suite 1200
Sherman Oaks, California, 91403
Sales Phone: 818-666-3781

Link: Sherman Oaks Network Support Services

Immediate Remote Troubleshooting for Manhattan Beach Computer Networks
Fast Phone Help for Manhattan Beach NetworksFor companies in Manhattan Beach or anywhere in the state of California, Progent offers online support for information systems based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft certified engineers have delivered online support to companies in every state in the United States. (Refer to recommendations from Progent's customers.) Progent also can furnish the expertise of Cisco CCIE-qualified network specialists to solve complex infrastructure problems, plus the assistance of CISSP-certified cybersecurity consultants to help with advanced security design and troubleshooting jobs.

Progent's online technical support experts provide excellent value due to the fact that they possess the real-world experience and are equipped with the advanced technology required to solve most network issues rapidly. Efficient support reduces direct costs because service calls use up fewer chargeable minutes. Online help also avoids the expense of dispatching a consultant to your office. Your company benefits additionally in indirect expenses by minimizing or avoiding system downtime and related losses due to business disruption, disgruntled customers and vendors, unproductive workers, and de-focused management. Progent's advanced remote consulting know-how is especially helpful for organizations that are dependent on public clouds for critical infrastructure or software like Azure, Amazon Web Service, or Exchange Online, where onsite tech support may not be useful.

Progent's pricing model for online help is structured to leverage your network support investment. Progent charges per minute for phone assistance, so you owe only for the support that you actually get. Unlike typical online service companies, Progent imposes no initialization charge or minimum payments. Progent's one-minute billing unit and simple policy for billing eliminate scenarios where quick repairs somehow turn into big invoices. Progent's skill at handling problems efficiently means your business spends less cash.

Progent's Online Consulting and Troubleshooting Services
Through years of experience, Progent has mastered an array of optimized technologies and field-tested methodologies which ensure the highest degree of effectiveness for remote engineering help and repair for computer systems of any size. Progent offers protected Virtual Private Network support for gateways from a variety of leading companies such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN technology enables the consultants of Progent's remote service group to communicate with your company's environment remotely without breaching network security.

Progent's sophisticated service reporting application keeps comprehensive records of the service that Progent's customers have been provided. Progent's team engineers have the benefit of the specifics of all help provided to every Progent customer by any consultant. This database of trouble tickets and resolutions is stored as a conveniently searchable support database that permits Progent's remote technical professionals to share their experiences company-wide to ensure that the efficiency of Progent's technical support improves over time. Progent's extensive list of certifications and close associations with major technology companies such as Cisco and Microsoft make available additional extensive support knowledge bases and permit fast response from manufacturers' in-house engineering staff with the result that Progent's remote consulting specialists are able to determine the most efficient solutions quickly.

Online support services provided by Progent to customers in Manhattan Beach and throughout the state of California include:

ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent offers a selection of low-cost, fixed-price services designed to allow small and medium-size organizations to utilize the same advanced IT solutions deployed by some of the industry's leading corporations. Progent's ProSight portfolio of network monitoring and management services covers all key areas of information technology including email protection, threat defense based on machine leaning, cloud-based backup/recovery, infrastructure management, virtual server hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based machine learning tools to defend endpoint devices as well as servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely evade traditional signature-based AV products. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to automate the complete threat progression including protection, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows VSS and automatic network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer protection for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device control, and web filtering via cutting-edge technologies incorporated within one agent managed from a single console. Progent's security and virtualization consultants can help you to design and configure a ProSight ESP environment that addresses your company's specific requirements and that allows you demonstrate compliance with government and industry data protection regulations. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require urgent attention. Progent's consultants can also assist you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery. Available at a low monthly price, ProSight DPS automates and monitors your backup processes and enables rapid restoration of critical files, applications and virtual machines that have become lost or damaged due to component failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images/, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's backup and recovery specialists can provide world-class support to set up ProSight DPS to be compliant with regulatory standards such as HIPPA, FINRA, and PCI and, whenever needed, can assist you to restore your business-critical information. Read more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading data security companies to deliver web-based control and comprehensive protection for all your inbound and outbound email. The hybrid structure of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to external threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further level of analysis for incoming email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map, track, enhance and troubleshoot their networking hardware such as routers, firewalls, and load balancers as well as servers, printers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network diagrams are always current, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when potential issues are discovered. By automating complex management and troubleshooting activities, WAN Watch can cut hours off ordinary chores such as network mapping, expanding your network, locating devices that need important software patches, or identifying the cause of performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management technology to help keep your network running at peak levels by checking the state of critical assets that power your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT management personnel and your assigned Progent engineering consultant so any looming problems can be resolved before they can impact productivity Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host configured and maintained by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hosting solution without requiring a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard data related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSLs ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate up to half of time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre making improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size businesses to get an unbiased evaluation of the health of their IT system. Powered by a selection of the top remote monitoring and management platforms in the industry, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the configuration of your core infrastructure devices adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI such as a more manageable Active Directory (AD) environment. Both also include a year of advanced remote network monitoring and management (RMM). Benefits can include lower-cost network management, better compliance with data security requirements, more efficient utilization of IT resources, faster problem resolution, more dependable backup and recovery, and increased uptime. Learn more about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief discussion with a Progent backup/recovery expert. The fact-finding interview is intended to assess your organization's ability to block or recover rapidly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to gather information concerning your existing antivirus tools and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply industry best practices to create an efficient AV and backup/recovery system that aligns with your business requirements. For more information, see The ProSight Ransomware Preparedness Report.

Additional Support Programs Offered by Progent
Progent offers the skills of world-class online consulting experts for contract information technology programs. Billing charges for ongoing consulting projects are determined based on the qualifications of the engineers required. Progent's background in these special areas of computer technology allows customers to complete critical projects within budget and on time. Progent's special online engineering solutions include:

  • Call Center Services
    Progent's Help Desk Call Center support alternatives for businesses with networks that incorporate Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include full-service Help Desk outsourcing, virtual Help Desk services, and Helpdesk process consulting. Progent's Help Desk Call Center outsourcing services are well suited for companies who don't have the money or time to build and maintain an internal Call Center but who want fast response from a dependable Call Center with proficient telephone assistance as well as the expertise to escalate complex problems to advanced engineers.

    Progent's Call Center consulting services can aid you in building an effective new Help Desk or improving your existing organization, selecting or enhancing Help Desk Call Center software products to handle the special needs of your corporation, or adding temporary online personnel to reinforce your internal Help Desk resources during demanding situations such as software migrations, mass updates, or rolling out new business software.

    Progent's Call Center team of seasoned network professionals gives your customers in Manhattan Beach or anywhere in the state of California instant contact with an effective network service group with substantial experience providing phone consulting and remote troubleshooting for networks based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's focus is to give the Help Desk perception as a key enabler of business efficiency, and Progent's intent is to fix rather than merely record IT issues.

  • Business Applications Services: Education, Development, and Troubleshooting
    Progent's Applications Consulting staff offers phone-based professional consulting expertise and training in key business application fields that include ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can provide expertise, programming, and training for popular Microsoft applications such as CRM, MS Project, Office 365 Word, and Microsoft Office 365 Excel. To learn more concerning Progent's expertise, custom programming, and training services, refer to Progent's Applications Experts Services.

  • Centralized and Streamlined Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud environments by offering comprehensive support for Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous networks that include various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support such as closer integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants offer advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and configure a new implementation of Microsoft System Center 2016, expand or optimize an existing one, migrate efficiently from a prior version of System Center, or debug your System Center solution.

  • Remote IT Infrastructure Monitoring Support
    Progent can deliver companies in Manhattan Beach, or anywhere in the state of California, remote IT infrastructure monitoring by providing Microsoft System Center 2016 Operations Manager (SCOM) consulting services and System Center 2012 Operations Manager support. Progent can tune SCOM for your environment so that your network support is proactive and automated. By uncovering possible problems before they evolve into network outages, automated monitoring can minimize inconvenient and expensive service crises. Progent can also provide help with network monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or macOS and OS X environments, Microsoft Windows systems, or networks that support multiple operating systems.
How Your Manhattan Beach Company Can Contact Progent's Remote Support Experts
To get in touch with Progent about emergency phone-based expertise with Microsoft Windows, Apple macOS and OS X, or Linux computer systems, visit Progent's Nationwide Phone-Based Support, phone 1-800-993-9400, or see Contact Progent. For businesses and new ventures in Manhattan Beach or anywhere in the state of California, Progent's online network support specialists can deliver effective and affordable system help whenever your business has to have it. More than a decade of offering remote technical assistance has led to Microsoft Partner status for Progent's consultants and has helped Progent to develop world-class troubleshooting skills and to fine tune online access tools to repair network problems quickly while avoiding the cost and lost productivity associated with in-person service calls.

Even if your Manhattan Beach office works with a local freelance consultant or maintains a full time organization that know how to deal with day-to-day computer issues, Progentís Microsoft and Cisco certified engineers can offer an easy and transparent virtual expansion of your on-site resources for situations when your usual service personnel either lack the time or the expertise to deal with sudden system emergencies or particularly complex integration problems.

Details of Progent's Online Computer Services for Manhattan Beach
Progent's phone help, remote repair, system security expertise, and network management services give offices in Manhattan Beach or throughout the state of California the greatest leverage for your support investment. Whether you need one-time telephone help and Internet-based troubleshooting or ongoing Help Desk Call Center support and network administration, Progent's professionals can provide your office world class IT support while permitting you to eliminate the expense and hassle of maintaining a large internal IT staff. Key features of Progent's National Remote Support program include:

How Is Progent Different from Other Service Organizations?
Progent is a Microsoft Partner consulting company and Progent's number of employees, breadth of IT expertise, fine tuned remote support software, and understanding of enterprise networking allow offices to avoid the pitfalls associated with excessive reliance on smaller consulting firms, individual freelance service providers, or over-stretched internal resources.

Progent stands out by offering:

  • Best Practices
    Progentís staff of Microsoft and Cisco certified experts average longer than a decade of real-world professional background, in the trenches of IT support, executing a wide range of technical projects for an extensive mix of clients. Every Progent consultant shares a refined collection of personal best practices which are incorporated into shared best practices standards that Progent instills in its consulting team. This guarantees that you get not just expert technical help, but also a support engineer with field-tested methods for using computer knowledge to fix real-world network problems quickly.

  • Value Pricing
    Progent's pricing model is to bill for online service and on-site visits per minute. Consequently, you owe only for received support. Progent does not demand a higher rate for after-hours or emergency service, and inside California or in areas where Progent provides on-site support, Progent does not charge for travel except for urgent calls where on-site work is less than four hours. In addition, Progent imposes no initialization fee and asks no monthly commitment for support services provided during regular working hours. Many service organizations impose large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for quick solutions so you won't be forced to allow minor problems to stay unaddressed.

  • Complete Records of IT Services
    Progent has developed a comprehensive support reporting system that stores and organizes complete documentation for all billed services. Unlike many independent consultants or small service organizations who offer minimal documentation or specifics of services done, every service delivered by Progent is accompanied by full documentation. Every Progent consultant has access to the service reports transmitted by each consultant to each customer. The discipline of documenting and organizing support records allows more efficient service and eliminates a slew of common misfortunes such as when a service customer is effectively held hostage to a consultant who wonít let go of the keys to the kingdom.

  • 24x7 Network Monitoring with MS System Center Operations Manager
    Progent is one of the few consulting companies to offer round-the-clock system tracking services powered by Microsoft System Center Operations Manager. Microsoft Operations Manager allows your network support to be proactive instead of reactive. By uncovering potential issues before they result in downtime, network monitoring can save your information network from painful and costly availability disruptions.
How Does Our Company Start Receiving Remote Computer Help from Progent?
To get started with Progent's Nationwide Remote Support offerings or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network help, visit Immediate Technical Support.

© 2002- 2019 Progent Corporation. All rights reserved.

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