In addition to providing rapid contact with top-tier IT professionals and subject matter experts (SBEs) to help Manhattan Beach, California organizations with discrete technical problems or longer-term initiatives, Progent can provide short-term staff augmentation to deal with more generalized services like desktop support, network management, and Help Desk response. Short-term staffing makes it possible for businesses to deal with planned or surprise increases in the need for network personnel, which may result from situations like mergers and acquisitions, data center relocation, platform migration, business process changes like telecommuting, disaster response, busy seasons, or new regulations. Short-term supplemental staffing can also fill voids resulting from the absence of full-time IT personnel due to scheduled vacations, illness, resignation, etc.
Benefits of Progent's Temporary IT Staffing Services
Progent's temporary staff augmentation services offer organizations the flexibility to respond to surges in demand for IT personnel without dealing with the expense and delays that come with reviewing and recruiting reliable IT help and without the risk of increasing your full-time staff size.
Key aspects of Progent's temporary staffing services include:
Progent's Co-managed Help Desk Call Center Service
- Rapid availability of reliable IT professionals
- Simple initiation, cessation, and resumption of services
- Seamless augmentation of your in-house network support team
- Comprehensive documentation of services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled promptly
- Close relationship with a top-level, full-spectrum resource for IT support
Progent's co-managed Call Center program is a proven on-going staff augmentation alternative that allows IT groups to share the responsibilities of Help Desk Call Center support seamlessly between their internal IT staff and Progent's extensive team of IT support experts. Acting as a seamless supplement of your full-time Help Desk, Progent's shared Help Desk Call Center service is a collaborative service solution based on by the industry's leading shared professional services (PSA) platform for managing, service calls, ticketing, assigning ownership, monitoring progress, and producing management reports.
Why Choose Progent?
Progent has 20 years of background delivering remote and on-premises IT services for organizations of all sizes throughout the United States. Progentís engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance consultants hold advanced certifications including ISSAP, CISM, and CRISC. Learn more details about Progent's certifications.
Progent's Areas of Expertise for Manhattan Beach, California Companies
Progent's seasoned roster of certified consultants and technical experts can provide Manhattan Beach, California businesses a broad range of remote technical guidance and debugging services. Areas of expertise covered under Progent's consulting program for network service organizations include:
Contact Progent for Short-Term Staff Augmentation for Manhattan Beach, California Organizations
To learn more details about Progent's short-term staff augmentation services for Manhattan Beach, California companies, call 800-993-9400 or visit Contact Progent.