Besides providing fast access to guidance from high-level network consultants and subject matter experts (SBEs) to assist Manhattan Beach, California organizations to resolve specific IT issues or strategic initiatives, Progent can provide temporary staff augmentation to deal with more broadly defined assistance such as PC support, IT administration, and Help Desk services. On-demand staffing can help businesses to deal with planned or unplanned increases in demand for IT services, which may be caused by scenarios such as mergers and acquisitions, data center relocation, technology upgrades, paradigm shifts like work-from-home, disaster response, seasonal variations, or new regulations. Short-term IT staff augmentation can also cover gaps caused by the absence of full-time IT personnel because of scheduled vacations, illness, resignation, etc.
Advantages of Progent's Temporary IT Staffing Program
Progent's temporary supplemental staffing services give organizations the ability to react to increases in requirements for IT personnel without being saddled with the costs and hassle associated with identifying and hiring professional technical help and without the burden of increasing your in-house staff size.
Important aspects of Progent's temporary supplemental staffing services include:
Progent's Co-managed Help Desk Call Center Program
- Fast availability of seasoned IT pros
- Simple initiation, cessation, and re-engagement of services
- Seamless extension of your in-house network support staff
- Full documentation of all services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved fast
- Close working relationship with a top-level, full-spectrum source for IT expertise
Progent's shared Call Center service is a proven flexible staff expansion option that allows IT groups to divide the responsibilities of Call Center support seamlessly between their full-time IT personnel and Progent's nationwide team of IT support specialists. Working as a transparent extension of your in-house Call Center, Progent's shared Help Desk service is a collaborative service alternative powered by the leading group PSA platform for managing, service requests, ticketing, assigning ownership, monitoring progress, and producing management reports.
Why Choose Progent?
Progent has two decades of background delivering online and onsite IT expertise for businesses across the United States. Progentís engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance experts hold top certifications including CISSP-ISSAP, CISA, and CRISC. Find out more about Progent's industry certifications.
Progent's Practice Areas for Manhattan Beach, California Businesses
Progent's veteran team of certified consultants offers Manhattan Beach, California businesses a broad range of online consulting and debugging services. Practice areas offered under Progent's consulting program for IT service firms include:
Contact Progent for Short-Term IT Staffing for Manhattan Beach, California Businesses
To find out more about Progent's short-term staff augmentation services for Manhattan Beach, California organizations, call 800-993-9400 or visit Contact Progent.