For small companies in Manhattan Beach or anywhere in California, Progent offers technical support for computer systems powered by UNIX or Linux or for networks that include a mix of UNIX-family systems and Microsoft technology. Progent has provided remote support to businesses in all 50 states in the U.S. (Refer to Progent's client recommendations). In addition, Progent offers the consultation CCIE-qualified engineers for complex connectivity issues, plus the assistance of CISSP and CISM-certified security consultants to help with advanced security architecture and business continuity planning.
Progent's online technical support services offer excellent leverage because they have the real-world background and the sophisticated technology to solve the majority of network problems quickly. Efficient support reduces direct costs since service calls take up a smaller number of billable consulting minutes. Online help also eliminates the cost of dispatching a consultant to your office. Your company saves even more in incidental expenses by minimizing or eliminating system outages and associated losses resulting from business disruption, upset customers and vendors, idle workers, and distracted management.
Progent's pricing model for online support is designed to maximize the impact of your network support dollar. Progent bills per minute for telephone-based assistance, so you pay exclusively for the support that you actually get. In contrast to typical remote support companies, Progent imposes no initialization fee or minimum payments. Progent's one-minute granularity and clean policy for pricing do away with situations where speedy. minor repairs somehow turn into substantial bills. Progent's penchant for handling technical issues efficiently translates into your company spending less money.
Progent's Online Support Technologies
Through years of experience, Progent has developed a collection of optimized technologies and proven methodologies which allow the maximum level of efficiency for remote help and troubleshooting for small and midsize business information systems. Progent offers protected VPN support for gateways from multiple leading companies such as Microsoft, Cisco, Juniper, Netscreen and Watchguard. Protected VPN connectivity allows the experts of Progent's remote service group to link to your network remotely without violating corporate security.
Progent's powerful customer support reporting application stores extensive records describing the service that Progent's customers have been provided. Progent's authorized service personnel have the benefit of the specifics of assistance rendered to every Progent client by every consultant. This archive of trouble tickets and repairs is stored as a readily accessible support knowledge base that allows Progent's online technical professionals to share their experiences with the whole team to make sure that the efficiency of Progent's support improves over time. Progent's high-level certifications and close relationships with key industry leaders including Cisco and Microsoft permit access to other vast technical knowledge bases and permit priority access to vendors' internal product engineers so Progent's online consulting experts can determine the most efficient resolutions promptly.
Start Receiving Online UNIX, Linux, Solaris, or Apple macOS and OS X Computer Support from Progent
To access Progent's phone support in Manhattan Beach or anywhere in California or to learn more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT support, visit Immediate Urgent Support.
Online Technical Services Provided by Progent
Progent's phone-based network support experts possess advanced credentials in an extensive array of products and technologies. This wide range of capability allows Progent's engineers to manage virtually any crisis likely to crop up in a small or midsize business network. Certifications awarded to Progent support experts in UNIX/Linux technologies include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials awarded to Progent service consultants include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, Voice Professional, CCDA and CCDP.
To help customers with multi-operating system environments, Progent also offers the support of engineers with advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) consultants, CISSP-certified cybersecurity experts, and CISSP-ISSAP engineers.
Online services Offered by Progent to small businesses in Manhattan Beach and throughout the state of California include:
Additional Support Programs Offered by Progent
UNIX/Linux, Solaris, and Apple macOS and OS X Support Services
Progent's UNIX, Linux, Solaris, and macOS and OS X remote consulting services address a wide range of computer technology including system architecture, email solutions, system and operational security, UNIX and Windows coexistence, VMware products for server consolidation and simplified administration, and transitioning from legacy systems to the latest MS Windows or Linux-powered environments. Progent's group-based approach to solving technical issues enables fast escalation, if necessary, to consultants with appropriate experience to handle complex scenarios. This accelerates solutions of critical problems, minimizes lost productivity, and cuts support costs.
Progent's UNIX and Linux consultants can offer emergency remote assistance for analyzing problems affecting UNIX/Linux systems powered by leading derivatives of UNIX such as:
Important Linux variants for which Progent offers expert support include:
- macOS and OS X
- Sun Solaris
- IBM AIX OS
- HP-UX (Hewlett Packard UNIX)
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE Linux
- Debian GNU/Linux
- Slackware Linux
Talk to a Cisco CCIE for High-level Infrastructure Problem Solving
The Cisco Certified Internetwork Expert certification is the premier accreditation for networking consultants, and validates a consultant's network technology skills at the expert level. CCIEs know how to handle the most stubborn problems surrounding network design, installation, administration, protection, and problem solving. Cisco CCIEs can cooperate on a privileged basis with Cisco's internal product support engineers in isolating problems with IOS Software network administration utilities and coming up with alternate approaches or locating program patches. CCIEs are an exceptional cost-effectiveness because their deep expertise enables them to resolve the most difficult problems rapidly. In common cases, less seasoned consultants can wrestle for hours or days with the same problems that a Cisco-qualified CCIE can fix in a few minutes.
Few service organizations make Cisco CCIEs available to help small and mid-size companies. Progent offers quick phone access to a CCIE so you can get urgent help for severe network issues that are crippling worker efficiency but are beyond the experience of your ordinary IT support personnel. Progent's Cisco-qualified CCIE consultants can connect to your network by means of advanced remote support technology to provide fast, secure, and economical analysis and remediation.
Progent's CCIEs offer consulting for all of Cisco's industry-leading selection of infrastructure devices including PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, wired and wireless Voice phones and systems, Catalyst switches, as well as Virtual Private Network technology.
Certified Microsoft Windows Experts
Progent's Microsoft-expert online support experts offer network troubleshooting and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Partner and can provide your company the expertise of consulting professionals who can help you with a broad range of platform support including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 installation,
MS Exchange 2016 planning and deployment, Exchange 2013 integration,
Exchange Server 2010 management,
SharePoint 2013 design,
Skype for Business migration consulting, Microsoft Lync Server integration and Microsoft Office Communications Server upgrade, Microsoft Forefront TMG administration and ISA Server 2006 maintenance, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 support,
Systems Center Operations Manager system monitoring,
Project Server training,
SBS Server 2011 support, and
Windows Essentials cloud integration.
Progent also can deliver a full array of remote PC desktop support services including Windows 7 integration, preparing for to 64-bit workstation applications, integrating Office 2010, and automating Business Desktop Deployment.
CISSP, ISSAP, and CISM Premier System Security Experts
Progent's qualified CISSP and ISSAP security consultants can provide a variety of system protection solutions to improve the protection of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against internal or external threats or help your business to clean up rapidly after a serious breach. Security support services offered by Progent include: comprehensive security analysis utilizing utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Metasploit and Hydra; rapid recovery from malicious attacks; installing firewalls; establishing secure mechanisms for remote and mobile connectivity; guarding your messaging system against viruses, spam and directory harvest attacks; and managing 24x7 network monitoring.
- Hybrid Cloud Integration
Progent can provide expert remote consulting support to help organizations of any size connect their information networks with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can assist your it team to design and manage hybrid environments that can include Windows and Linux systems and applications in either cloud-based solutions or in hybrid network models that combine local IT assets as well as public clouds. To assist you to integrate cloud services with networks, Progent can provide a range of cloud migration support services that include Office 365 integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of experience providing high-level consulting support remotely, and Progent can help you complete your cloud migration projects on schedule and affordably.
Progent offers the skills of world-class remote consulting professionals for special IT projects that small companies frequently need. Billing rates for ongoing consulting projects are determined based on the level of expertise of the engineers required. Progent's experience with these special areas of information technology allows clients to execute critical projects within budget and on schedule. Progent's project-based remote engineering services include:
How Your Manhattan Beach Company Can Contact Progent's Remote Support Experts
Call Center Support
Progent's Call Center service options for small and midsize companies with networks that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Help Desk outsourcing, Virtual Helpdesk services, and Help Desk operations consulting. Progent's Help Desk outsourcing services are well suited for smaller organizations who don't have the resources to assemble and manage an in-house Help Desk but who need quick access to a reliable Help Desk with professional telephone assistance plus the available expertise to escalate the most challenging trouble tickets to advanced consultants.
Progentís Virtual Help Desk Call Center is designed for bigger companies and operates as a seamless reinforcement of your existing Helpdesk staff. Progent's Virtual Help Desk can serve as an escalation option for the toughest computer system challenges, or be ready in overflow instances when your regular service providers are overwhelmed.
Progent's Help Desk Call Center consulting expertise can guide you in building an effective new Help Desk Call Center or enhancing your established one, evaluating or customizing Help Desk software to handle the particular needs of your business, or providing occasional phone support personnel to supplement your in-house Help Desk resources during high-demand events such as software migrations, mass upgrades, or rolling out brand new applications.
Progent's Help Desk staff of veteran information technology consultants offers your computer users in Manhattan Beach or anywhere in the state of California fast access to a large support group with substantial experience delivering phone help and online repair service for networks that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's focus is to earn the Help Desk the reputation as a solid driver of company success, and Progent's target is to solve and not just track technical problems.
Business Applications Support: Education, Programming, and Integration
Progent's Applications Experts staff offers online advanced consulting support and education in specific business application areas including ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also can provide consulting expertise, custom programming, and education for familiar Microsoft business applications such as Microsoft CRM, Microsoft Project, Microsoft Office Word, and MS Office Excel. To find out additional information about Progent's consulting, custom programming, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.
Progent's Apple Mac consultants can nurture the artistic aspect of Apple Mac environments by offering remote consulting support and training in imaging, audio, and video. Progent's support professionals can provide assistance in a variety of Macintosh creative tools including Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also assist you with specific procedures such as scanning or digitizing audio/video or putting together an audio/video production studio.
Online Network Monitoring Support
Progent offers companies in Manhattan Beach, or anywhere in the state of California, remote computer system monitoring support centered around Microsoft System Center Operations Manager network monitoring and reporting, customized by Progent for your business so that your computer support is proactive and automated. By spotting emerging issues before they expand into downtime, proactive monitoring can avoid inconvenient and costly service failures. Progent can also utilize network monitoring products such as Nagios and MRTG to analyze UNIX/Linux, Solaris, or Apple macOS and OS X networks, Windows systems, or systems based on a mix of operating systems.
To get in touch with Progent about urgent remote help with UNIX/Linux, Solaris, or macOS and OS X networks, visit Progent's Nationwide Remote Support, phone 1-800-993-9400, or go to Contact Progent.
Los Angeles Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area including Orange County.
Progent locations in the Los Angeles Metro Area
||3333 Michelson Drive
|Sales Phone: 657-999-1717
Link: Anaheim Network Support Services
||468 N Camden Dr
Beverly Hills, 90210
|Sales Phone: 424-354-0123
Link: Beverly Hills Network Support Services
||2102 Business Center Dr
|Sales Phone: 949-447-5557
Link: Irvine Network Support Services
||3780 Kilroy Airport Way
Long Beach, 90806
|Sales Phone: 562-314-4498
Link: Long Beach Network Support Services
||355 S Grand Ave
Los Angeles, 90071
|Sales Phone: 213-784-4494
Link: Los Angeles Network Support Services
||1500 Rosecrans Ave
Manhattan Beach, 90266
|Sales Phone: 310-421-4766
Link: Manhattan Beach Network Support Services
||27201 Puerta Real
Mission Viejo, 92691
|Sales Phone: 949-429-4589
Link: Mission Viejo Network Support Services
||Ontario Airport Center
337 N. Vineyard Avenue
|Sales Phone: 909-687-2199
Link: Ontario Network Support Services
||1055 E Colorado Blvd
|Sales Phone: 626-243-2233
Link: Pasadena Network Support Services
||2425 Olympic Blvd
Santa Monica, 90404
|Sales Phone: 424-299-8822
Link: Santa Monica Network Support Services
||15260 Ventura Blvd
Sherman Oaks, 91403
|Sales Phone: 818-666-3781
Link: Sherman Oaks Network Support Services