For small and midsize companies located in Manhattan Beach California, Progent offers help for information systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that feature a mix of UNIX-family systems and Microsoft Windows technology. Progent has provided remote troubleshooting to businesses in every state in the United States. (Refer to Progent's client testimonials). In addition, Progent can furnish the expertise of CCIE-qualified engineers for complex connectivity problems, plus the services of CISA and CISM-accredited security engineers to help with high-level security design and disaster recovery planning.
Progent's online support engineers offer excellent value due to the fact that they have the practical background and the sophisticated technology to resolve the majority of network issues quickly. This lowers immediate costs since solutions accumulate fewer billable consulting minutes. Remote support also avoids the cost of sending an engineer to your location. Your organization saves additionally in indirect costs by minimizing or eliminating network outages and related costs resulting from business discontinuity, upset clients, idle employees, and de-focused management.
Progent's pricing model for remote support is designed to get the most out of your network support dollar. Progent charges by the minute for phone assistance, so you owe exclusively for the services that you receive. Unlike many online support organizations, Progent requires no service activation surcharge or minimum payments. Progent's one-minute billing unit and simple policy for billing save you from scenarios where speedy. minor solutions somehow turn into substantial invoices. Progent's penchant for solving technical issues quickly translates into your company saving money.
Progent's Online Service Tools
Through years of experience, Progent has refined an arsenal of customized technologies and field-proven methodologies which ensure the maximum degree of effectiveness for online consulting and troubleshooting for small and midsize business IT systems. Progent offers safe VPN support for VPN gateways from multiple leading companies such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Protected VPN connectivity allows the engineers of Progent's remote service group to communicate with your computer system remotely without violating corporate security.
Progent's powerful service database system maintains thorough histories of all service that Progent's clients have received. Progent's staff engineers have the benefit of the specifics of assistance delivered to each Progent client by any Progent consultant. This history of anomalies and resolutions is organized as a quickly accessible internal knowledge base that enables Progent's online technical engineers to communicate their knowledge with the whole team to make sure that the value of Progent's support grows daily. Progent's high-level accreditations and close relationships with major vendors including Cisco and Microsoft permit access to additional vast technical databases and allow quick response from vendors' in-house support staff so Progent's remote consulting experts can determine the best solutions promptly.
Start Receiving Online UNIX, Linux, Solaris, or macOS and OS X Computer Help from Progent
To access Progent's phone support in Manhattan Beach California or to find out additional information about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have a critical requirement for IT help, go to Immediate Emergency Support.
Phone-based Support Services Offered Progent
Progent's remote support engineers possess advanced credentials in a comprehensive set of technologies. This broad range of technical skills permits Progent's consultants to handle virtually any emergency that may occur in a small or midsize business network. Certifications earned by Progent engineers in UNIX/Linux platforms include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials earned by Progent technical support engineers include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, Voice Professional (CCVP), and Design Professional.
To help companies with mixed-OS environments, Progent also provides the support of engineers who have advanced Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional (ISSAP) consultants.
Phone-based support provided by Progent to companies in Manhattan Beach include:
Special Consulting Services Available from Progent
UNIX, Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based consulting services cover a broad spectrum of computer technology including network architecture, email systems, system and process security, UNIX/Linux and Microsoft Windows coexistence, VMware technologies for server economization and simplified management, and transitioning from legacy systems to current MS Windows or Linux solutions. Progent's team-based approach to resolving technical problems enables quick escalation, if necessary, to consultants with task-relevant experience to handle complex situations. This expedites repair of urgent problems, minimizes lost productivity, and cuts support costs.
Progent's UNIX and Linux consultants can offer emergency online help for diagnosing problems within UNIX/Linux systems based on leading versions of UNIX such as:
Important Linux variants for which Progent offers expert support include:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX Operating System
- HP-UX (Hewlett Packard UNIX)
- Silicon Graphics IRIX
- SUSE Linux
- Debian GNU/Linux
- Slackware Linux
Contact a Cisco Certified Internetwork Expert for High-level Network Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) credential is the top accreditation for network consultants, and validates a consultant's technical knowledge at the master level. Cisco qualified CCIEs can resolve even the most difficult problems surrounding network infrastructure planning, installation, management, protection, and problem solving. Cisco qualified CCIEs can cooperate on a privileged basis with Cisco's internal engineers in analyzing problems with Cisco IOS Software network administration utilities and coming up with workarounds or locating program updates. CCIEs provide excellent cost-effectiveness because their deep experience permits them to resolve the most complex problems rapidly. In many cases, less qualified engineers can struggle for hours or days with identical tasks that a CCIE can dispose of in minutes.
Few consulting organizations make CCIEs available to assist small and medium sized companies. Progent offers quick telephone contact with a Cisco CCIE so you can receive immediate support for serious network infrastructure problems that are impacting business productivity but are beyond the comfort zone of your local network maintenance providers. Progent's CCIE engineers can communicate with your computer system using sophisticated on-line support tools to perform efficient, secure, and affordable diagnosis and remediation.
Progent's Cisco CCIEs can provide expertise in the entire range of Cisco's top-selling selection of infrastructure products including PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Modules, secure broadband and integrated services (IS) routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, VoIP phones and systems, Catalyst switches, as well as VPN solutions.
Certified MS Windows Support
Progent's Microsoft-certified remote support experts offer network problem solving and consulting help for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the assistance of support professionals who can assist you with a wide variety of technology support such as
Windows Server 2012 R2 integration,
Windows Server 2008 R2 installation,
MS Exchange 2019 deployment,
MS Exchange 2016 migration, Exchange Server 2013 configuration,
Exchange 2010 management,
SharePoint 2016 migration and hybrid integration consulting services,
SharePoint Server 2019 planning and deployment, Microsoft Teams expertise, Microsoft Skype for Business migration consulting, Microsoft Lync Server integration and Microsoft Office Communications Server upgrade, Forefront TMG administration and ISA Server maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and development, and SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) resource monitoring,
Project Server training,
SBS Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Progent also offers a full array of online PC desktop consulting and support services including Windows 7 migration support, preparing for to 64-bit workstation applications, configuring Office 2010, and streamlining workstation deployment.
CISM and CISSP Certified System Security Specialists
Progent's qualified CISSP and ISSAP network security consultants can provide a variety of security services that can bolster the defenses of your UNIX/Linux, Solaris, Apple Mac or Microsoft Windows environment against assaults or help your business to recover quickly following a serious penetration. Security solutions available from Progent cover in depth security audits utilizing utilities such as GFI LANguard NSS, AMAP Application Scanner, and software from Metasploit and Nikto; fast recuperation from malicious attacks; installing firewalls; establishing secure architectures for off-site and mobile communication; securing your email system against viruses, spam and DHA attacks; and initiating round-the-clock proactive monitoring.
- Hybrid Cloud Integration
Progent offers advanced online consulting to help organizations of any size connect their IT infrastructure with popular public cloud platforms including Azure and Amazon Web Services. Progent can assist your it team to plan and administer cost-effective ecosystems that support Windows and Linux systems and apps in both cloud-only solutions or in hybrid network models that seamlessly combine local resources as well as cloud services. To assist you to integrate public cloud services with networks, Progent offers a range of cloud integration support services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform planning and integration expertise. Progent has over 20 years of experience delivering high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and affordably.
Progent offers the skills of world-class online consulting professionals for contract projects that small businesses frequently need. Billing charges for longer-term development or consulting tasks are determined according to the qualifications of the consultants required. Progent's experience with these special areas of information technology allows customers to execute major projects economically and on time. Progent's project-based online consulting solutions include:
How Your Manhattan Beach California Company Can Contact Progent's Online Support Experts
Call Center Services
Progent's Call Center service offerings for small and midsize businesses with environments that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk outsourcing, Virtual Help Desk services, and Help Desk consulting. Progent's Standard Help Desk support services are well suited for small businesses who lack the money or time to build and maintain an in-house Help Desk but who need fast response from a dependable Help Desk Call Center with proficient phone assistance plus the available expertise to escalate the most challenging problems to advanced engineers.
Progentís Co-managed Help Desk services allow your business to share the load for Help Desk support transparently between your in-house IT team and Progent's large roster of veteran desktop support technicians and matter experts (SMEs). Progentís shared Help Desk service is an advanced support solution built around the leading professional services automation (PSA) tool for managing service requests, ticketing, accountability, status tracking, and metrics.
Progent's Help Desk consulting services can guide you in building an efficient new Call Center or improving your current one, selecting or enhancing Call Center software products to handle the special requirements of your business, or providing occasional phone support staff to work with your existing Help Desk group to handle demanding situations such as software transitions, major updates, or rolling out brand new business software.
Progent's Help Desk team of experienced information technology experts provides your computer users in Manhattan Beach California instant access to an efficient support group with years of background delivering phone consulting and online repair service for networks that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's focus is to give the Help Desk the reputation as a major contributor to business efficiency, and Progent's goal is to resolve rather than just record technical problems.
Applications Support: Training, Custom Programming, and Troubleshooting
Progent's Applications Consulting staff can supply online professional consulting expertise and training in key application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management (CRM). Progent also offers expertise, custom programming, and training for popular Microsoft business applications such as CRM, Project, MS Word, and MS Office Excel. To read more on Progent's expertise, programming, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.
Progent's Mac professionals can support the imaginative aspect of Apple Mac computing by providing remote help support and training in imaging, audio, and video. Progent's consultants can provide help in a large selection of Apple Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also help you with special projects such as scanning or digitizing audio/video or building an audio/video production facility.
Online Network Monitoring Support
Progent can provide companies in Manhattan Beach California remote network monitoring support based on MS Operations Manager network monitoring and reporting, enhanced by Progent to accommodate your business so your IT support is proactive rather than reactive. By uncovering possible problems before they expand into crashes, automated monitoring can ward off stressful and costly service breakdowns. Progent can also provide help with network monitoring tools such as Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X networks, Microsoft systems, or systems powered by a mix of platforms.
To contact Progent about emergency phone-based assistance with UNIX/Linux, Solaris, or Apple macOS and OS X computer systems, go to Progent's Emergency Phone-Based Help, phone 1-800-993-9400, or go to Contact Progent.
Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.
Progent locations in Los Angeles Metro Area
||468 N Camden Dr, #200
Beverly Hills, CA 90210
||Beverly Hills Network Support Services
||9410 Owensmouth Ave
Chatsworth, CA 91311
||Chatsworth Network Support Services
||3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
||Long Beach Network Support Services
||355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
||Los Angeles Network Support Services
||1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
||Manhattan Beach Network Support Services
||1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
||Pasadena Network Support Services
||2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
||Santa Monica Network Support Services
||15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
||Sherman Oaks Network Support Services
||27240 Turnberry Lane, Suite 200
Valencia, CA 91355
||Valencia Network Support Services