For small business networks located in the state of Maryland, Progent's Microsoft and Cisco qualified consultants can deliver online help and remote troubleshooting to fix your network problems fast and affordably. Progent has developed world-class skills, software tools, and support knowledge bases to troubleshoot and repair IT problems without the expense and time delays associated with on-site service dispatches.

If your Maryland organization is situated outside of the larger urban areas such as Baltimore, Columbia, Silver Spring, or Dundalk, your local computer support options may be limited in technical capability, or unavailable during a crisis. This can result in a computer network that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progentís team of expert network engineers average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a extensive variety of technical projects for a varied range of clients. This means you obtain not just the technical skills needed for the task, but a professional with proven methods for applying that expertise to deliver cost effective network solutions.

NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering along with replication to deliver fast, zero data loss disaster recovery between sites located up to 185 miles (300km) away from one another. Progent offers online or on-premises access to a NetApp MetroCluster expert who can assist your business to plan, deploy, administer, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that aligns with your functional needs and IT budget. Progent can ensure you adhere to leading practices for installing your MetroCluster solution by delivering help with procedures like assigning shelf IDs, determining aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery solution to show compliance with information assurance standards and government mandates.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent information assurance consultant. The interview is designed to assess your company's preparedness either to block or recover rapidly from a ransomware attack. Progent will work with you directly to collect information about your current security profile and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to build a cost-effective security and backup/recovery system that aligns with your business requirements. For details, see Progent's ProSight Ransomware Preparedness Report.

ProSight Network Audits for Checking Network Infrastructure Health
Prosight Network Audits offer a quick and low-cost alternative for small and mid-size businesses to get an unbiased evaluation of the health of their network. Powered by a selection of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits show you how closely the configuration of your core network assets conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI like a cleaner and more secure AD implementation. Both options also offer the ongoing benefits of state-of-the-art remote network monitoring and management technology. These advantages can include easier network management, better compliance with government and industry security regulations, higher utilization of network assets, faster problem resolution, more dependable backup and restore, and less downtime. For more information about ProSight Network Audits and to view sample reports, go to ProSight Network Audits.

Microsoft Exchange 2016 Upgrade Support
Progent's Microsoft Exchange 2016 consultants can assist you in any and all facets of your migration to Microsoft Exchange Server 2016 including planning high availability system topology for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines (VMs), databases and logs; setting up HLB for fault-tolerant client access services; designing, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

Power BI Consulting Services
Progent's Power BI experts can assist your business to design, install, manage, enhance or troubleshoot your Power BI solution. Progent can also assist you to prepare your source data for Power BI visualizations. Progent can assist you build and manage a local, cloud based, or hybrid environment to run Power BI. To learn more, visit Progent's Power BI integration consulting.

Android Smartphone and Tablet Integration
Progent's Android phone integration consulting have years of experience providing remote and onsite support for businesses of all sizes who want to incorporate Android phones into their IT systems so that users can be productive from virtually anywhere. Progent has the breadth of skills to resolve network issues that involve numerous vendors and that entail a mix of older and current technology. Progent offers affordable online consulting to assist you with any aspect of designing, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed technical support to assist you to resolve especially stubborn technical problems, or Progent can provide comprehensive project management support to ensure that you finish strategic IT initiatives on time and within budget. Progent can assist with on-premises, cloud-centric, or hybrid networks and offers support for operating systems, apps, management utilities and network infrastructure. Progent also offers customized group or one-on-one training to show you how to manage and operate Android phones and tablets to maximize their business value.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice specialists can provide Cisco UC560 consulting services to help you to maintain your legacy UC500 VoIP gateway or plan and implement an efficient migration to a current IP telephony and voicemail solution.

Online Support for Windows and Cisco-based Networking Environments
Progentís Technical Response Center provides expert remote technical support for Windows and Cisco-based networks anywhere in the U.S. Progent's certified engineers have the knowledge and experience to assist you to analyze and solve complex network problems quickly and cost effectively. The breadth of technical expertise offered by Progent's team of engineers makes it possible to escalate even the most difficult issues to appropriate subject matter experts as necessary. Whether you need one-time phone support and remote repair or ongoing availability of a Help Desk Technical Response Center, Progent's experts can provide your small business with enterprise-level expertise without the high cost and administrative overhead of maintaining a big in-house IT group.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi devices installed throughout multiple sites with thousands of APs can be remotely provisioned and managed using free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, troubleshooting, monitoring, and analytics. Progent can provide the expertise of veteran Wi-Fi consultants who can help your organization to assess the benefits of Ubiquitiís UniFi products for your environment and help you to plan, install, manage, and troubleshoot your UniFi solution. For details, see Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration services.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and verify a repeatable process for restoring applications and services quickly after a breakdown. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also supports transparent testing for disaster recovery, upgrades and patches and can produce audit reports to confirm complete service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to help your organization to plan, deploy, test and maintain a disaster recovery system powered by VMware SRM.

Web Development
If you want to revamp your company Web site, develop internal Webs for functions like human resources or employee training, establish a powerful Web presence for a new business, or create enterprise-class, data-driven web applications, Progent can provide skilled and experienced web designers and programmers. Progent's consultants can also assist your company to host your web environment by building and maintaining a secure, dependable server and communications infrastructure that includes remote and wireless access. Services available through Progent's Experts Team include web design, web project management, .ASP and .NET programming, graphics design, and one-on-one classes for popular web site authoring tools. For data-driven web applications, Progent offers the services of certified MS SQL Server programmers, Oracle programmers and database administrators, and MySQL consultants.

Design, Integration and Troubleshooting Expertise for System center 2012 R2
Progent's System Center consulting experts have more than 15 years of background integrating, maintaining and fixing the key components included with System Center and can help you to design, configure, maintain, and fix your Microsoft System Center 2012 R2 solution to maximize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent also offers System Center 2016 upgrade planning and support to assist your organization to move to the current version of Microsoft System Center from an earlier one or from another datacenter management platform to provide the advantages of enterprise-class deployment, management automation, security, plus datacenter and application performance monitoring.

SharePoint Server 2016 Migration Support
SharePoint Server 2016, intended for local deployments of SharePoint, supports integration with Azure-hosted SharePoint Online and Office 365 to enable hybrid environments that transparently combine on-premises and cloud-based infrastructure and services. Other enhancements include rapid provisioning with the MinRole role-based topology installation feature, larger scale, faster performance, tighter cybersecurity, advanced analytics via Power BI support, and a modernized client experience for collaboration. Progent's Microsoft-certified consultants can provide affordable remote and on-premises consulting expertise, software development, and troubleshooting services for organizations of any size who want to migrate to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint. To learn more, visit SharePoint 2016 Migration and Hybrid Integration Support.

Design and Deployment Support for Cisco's Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified Wi-Fi experts offer Cisco Aironet Wi-Fi AP consulting and Cisco wireless controller expertise to help you benefit from the IEEE 802.11ac Wave 2 WiFi standard to triple the performance for your wireless network while extending the signal coverage.

Active Directory (AD) Design and Integration Consulting
Progent's Microsoft-certified Active Directory consultants have deep knowledge troubleshooting complex Active Directory problems such as directory replication problems, multi-domain partition configurations, damaged AD objects, removal of test software configuration objects in on-line Active Directory systems, and repair of failed setups of AD and AD-integrated applications. Progent is also proficient in working with ďexpert onlyĒ AD utilities like NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend configuration techniques that address important areas including AD naming standards, hierarchical structure, IT administration model, utilization and structure of group policy objects, plus protection and auditing definitions. Progent can also evaluate the impacts of server and service implementations on functionality and performance. Progent can assist companies to plan and install deployments of Active Directory Domain Services by providing Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud solutions.

Contact a Progent Network Consultant
To learn how to access a Progent network consultant for online or onsite assistance in , call 1-800-993-9400 or go to Online Network Support.