For business network systems located in the state of Maryland, Progent's Microsoft authorized professionals can provide online support and troubleshooting to repair your computer network issues quickly and cost effectively. Progent has developed enterprise-level skills, software utilities, and support databases to diagnose and fix IT problems while avoiding the expense and time delays normally associated with onsite service dispatches.

If your Maryland company is situated outside of the larger metropolitan areas such as Baltimore, Columbia, Silver Spring, or Dundalk, your nearby computer network support options may be limited in technical capability, or unavailable during urgent situations. This can result in a computer network that is unpredictable or causing efficiency loss due to technical problems persisting for too long. Progent’s group of expert network consultants average more than twelve years of real-world computer industry experience, in the trenches of network support, performing a wide range of technical tasks for a diverse range of customers. This means you get not just the technical expertise needed for the job, but an expert with demonstrated methods for applying those skills to assist with affordable network solutions.

Convenient Payment via Credit Card
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment options for CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to validate a consultant's ability to plan, implement, and maintain IS control mechanisms to mitigate risk. Progent can provide the expertise of a CRISC-certified risk management consultant to assist your company to create and execute a risk management strategy based on leading practices identified by CRISC and geared to align with your organization's risk appetite, business objectives, and budgetary guidelines.

Progent's Test Lab at the Herakles/QTS Data Center
The Progent Test and Training Lab located at the QTS Colocation Center in Sacramento is available for testing mission-critical applications, creating cost-effective system upgrade procedures, evaluating and tuning performance, planning or validating business continuity strategies, resolving compatibility problems, and building training systems for the latest technologies. For Progent clients without sufficient in-house resources to configure effective test systems, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep critical IT initiatives on schedule.

ERP Consulting and Development Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates over a quarter century of experience assisting manufacturing and distribution organizations to simplify supply chains and improve the efficiency of key business processes to bring products to market quickly and adhere to customer schedules dependably. Progent offers the expertise of an ERP specialist with more than 20 years of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or onsite consulting that spans from as-needed advice to comprehensive solution design and project management. Sample services available from Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Office 365 integration, training, and database administration. To learn more, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Amazon AWS Cloud Planning and Integration Consulting Services
Progent's Amazon AWS planning and integration experts can provide cost-effective remote consulting to assist businesses of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable high-performance storage, and Amazon Glacier for low-cost archival storage. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies. Progent offers advanced expertise with firewall configuration and VPN access and can help you deploy cloud-centric or hybrid ecosystems that efficiently incorporate Amazon AWS cloud services. Progent can provide as-needed consulting or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you move smoothly to the Amazon AWS platform.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice specialists can provide Cisco UC560 consulting services to help you to manage your legacy UC500 VoIP gateway or design and carry out an efficient migration to a current IP telephony and voicemail system.

Online Seminars for Popular Desktop Apps
Progent offers live online training for an array of client applications. Progent's Online training covers areas such as Office 365 Excel and Power BI reporting, Microsoft Office 365 Word VBA macro development, PowerPoint co-editing, Outlook calendar sharing, Office 365 Access programming, Microsoft Dynamics GP migration, and Windows 10 configuration. Online learning provides the advantages of traditional in-person seminars, including instant interaction between clients and trainers, but avoids the expenses of travel and the challenge of trying to synchronize the schedules of many workers.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting outsourcing service offers complete hosting of a small or mid-size company's production servers in an environment that gives the highest level of dependability and scalability and is also easy to migrate to any data center. Progent's Private Cloud hosting options are based upon proven virtualization architectures that allow small companies with mixed- platform IT systems to economize significantly on the expense of capital investments, infrastructure maintenance, and network management while benefiting from world-class fault tolerance and an unmatched degree of vendor independence. Find out more about Progent's ProSight family of managed services for small organizations.

Easy Engagement and Pricing Structure
Progent's simplified by-the-minute billing model requires no complex contracts, retainers or hidden charges. Many other support companies have minimum charges or other extra fees that increase service. For remote support during regular business hours, you only get billed for the actual time spent working on your problem. If it only takes ten minutes to fix your issue, then you only pay for ten minutes. For regularly scheduled on-site service work booked more than 24 hours in advance, you pay exclusively for the time when Progent's expert is actually on-site working on your issues. Just Progent's competitive by-the-minute rate. For urgent same-day on-site service calls, you might be charged for our expert’s travel time, but not an increased emergency rate. Because Progent has a large pool of consultants located within the entire service territory, an available expert is typically close by to assist. Progent can also dispatch on-premises support to most zip codes in the U.S. within 24 hours of receiving a service call. Progent's online technical support group has provided help to small companies in every state in the U.S (Refer to Progent's nationwide testimonials.)

Progent's Online Consulting and Training Support for Microsoft Office Word and Office 365 Word
Progent's Microsoft Office Word and Office 365 Word experts offer a wide selection of affordable remote consulting services to assist your organization to maintain your legacy Microsoft Word environment or assist you to upgrade to a newer release of Office Word. Support available from Progent's experts include VBA software development, isolating and fixing compatibility issues between various versions of Word, integrating Office Word with other Microsoft Office apps like Office Excel and Microsoft Outlook or with third-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone and tablet integration, and remote Office Word training classes tailored for your special requirements.

Microsoft Access Database Application Programming
Progent's Microsoft Access consulting experts can provide cost-effective remote support for all releases of Microsoft Office Access including Access desktop and Access Web App and offers advanced help for application development, database migration, performance tuning, report design, and troubleshooting. Progent also offers custom online classes for Access application programming and database administration.

Virtualization Support
Virtual compute, storage and networking techniques allow IT organizations to maximize resource utilization, streamline network operations, and improve application continuity and security. operate multiple virtual servers on one physical computer. Common applications for virtual servers include resource consolidation, low-cost hosts for programs that require outdated OS software, and economical isolation of application programming or testing environments from on-line ones. Progent's virtualization technology consultants can provide Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization support services, Windows 2008 Hyper-V Virtual Server consulting, VMware vSphere and vCloud configuration and troubleshooting, VMware NSX virtual network design and integration, and Citrix XenServer virtual server assistance. Progent can configure virtual servers to optimize speed, reliability and ease of administration while simultaneously lowering costs; propose and verify disaster recovery plans that reduce downtown in case of a catastrophe; and provide continuing maintenance, troubleshooting, and engineering services as virtualization technology advances.

Web Site Development
If you need to revamp your company Web site, create internal Webs for applications like human resources or employee training, build a standout Web presence for a new business, or create world-class, data-driven web applications, Progent can provide skilled and seasoned web architects and programmers. Progent's consultants can also help your company to host your web environment by building and managing a protected, dependable server and communications environment that includes offsite and wireless access. Services available through Progent's Experts Team include web Site design, web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one training for leading web site authoring platforms. For database-intensive web applications, Progent can provide the help of certified MS SQL Server programmers, Oracle developers and database administrators, and MySQL consultants.

Detailed Reporting of Services Provided
Progent produces complete and meaningful reports of all service work to ensure clients don’t ever feel “captive” to their support provider. Progent sends e-mail accounts of services immediately after finishing each service interaction, and also encloses a hard copy along with monthly invoices. Comprehensive network service reporting makes it easier for customers to transfer to a new service organization or take on increased support duties internally. Complete support reporting also provides IT managers the visibility required to assess the quality of support services and develop more realistic network expense projections.

Talk to a Progent Network Consultant
To learn how you can contact a Progent network support expert for remote or on-premises help in , phone 1-800-993-9400 or go to Remote Computer Help.