For small company network systems located throughout the state ofMaryland, Progent's Microsoft qualified consultants can deliver online support and troubleshooting to solve your computer network troubles fast and cost effectively. Progent has developed enterprise-class expertise, software tools, and support knowledge bases to diagnose and repair network problems without the cost and delays normally associated with onsite service visits.
If yourMarylandsmall business is situated beyond the larger metropolitan areas such asBaltimore, Columbia, Silver Spring, or Dundalk, your nearby computer support options may be limited in skills, or not available during an emergency. This results in a network that is unusable or causing productivity loss due to technical problems persisting for too long. Progentís team of seasoned network engineers average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a broad range of technical tasks for a diverse range of clients. This means you get not only the technical skills needed for the job, but an expert with field proven methods for applying that expertise to provide affordable network solutions.
Wide and In-depth Experience with Business Networks
Progentís group of over 100 network consultants means customers benefit from the leverage of more than 1,000 years of combined background and shared information to fix the most troublesome IT issues. Progentís certified network engineers have the know-how to find fixes fast and deliver them cost effectively.
Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates application and device deployment and updating, simplifies security and compliance settings management, keeps track of network assets, guards against corporate data leakage, performs health reporting, allows safe end-user self service, and offers a common control mechanism for administering mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud specialists can help you with any facet of planning, installing, using and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid networks.
Microsoft Desktop Virtualization Help
Microsoft's virtual desktop solutions lower the effort needed for network administrators to set up applications so they are standardized across a corporate user base, offer the ability to manage access to business data, and enable quick deployment of new or upgraded workstations. With Microsoft Windows Server 2016, the Terminal Services utility has been revamped and renamed Remote Desktop Services (RDS). Microsoft's innovative Virtual Desktop Infrastructure (VDI) behind RDS simplifies desktop connectivity, improves performance, strengthens security, unifies management, and offers an almost transparent user environment. Progent's Windows Server 2016 consultants can assist you to evaluate the strategic benefits of Microsoft's desktop virtualization technologies, set up pilot and on-line environments, optimize your network architecture to accommodate virtual desktops effectively, evaluate and remediate security issues, and train your IT managers to utilize best practices to achieve a fast ROI from desktop virtualization.
Backup Expertise for a Remote Workforce
Progent can assist small and mid-size organization to plan, configure, verify and maintain data protection systems for work-from-home employees. To find out about Progent's backup/restore services for a remote workforce, go to backup/recovery solutions for at-home workers.
Wireless Site Survey
Progentís Wireless Site Survey assists you to plan and install a WiFi network customized for your facilities, providing your business a wireless solution that delivers the coverage, performance, capacity, QoS, data protection, and roaming capability your business needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed onsite service. Progentís on-premises survey includes physical walkthroughs, spectrum and data protection audits of your current WLAN, analysis of your buildingís layout, measuring for radio frequency contention, RF propagation modeling, selection of the best placement for customer-specified WAPs such as Cisco Aironet indoor and outdoor APs, Meraki cloud-managed APs and Apple AirPort equipment, and a comprehensive report defining the new wireless network.
Automated Server Monitoring with Microsoft System Center 2016 Operations Manager Operations Manager
Progent provides a selection of Network Support Bundles based on the proactive problem solving capabilities of System Center Operations Manager, a next-generation server management software solution that tracks the reliability, speed and security of your information network and detects anomalies before they can bring down your system. To provide additional insight concerning the performance and robustness of your system environment, Progent can help you deploy and manage leading network monitoring software based on the Linux operating system.
Team Approach to Support and Technical Problem Escalation
Computer technologies have grown increasingly sophisticated. At the same time, typical small office networks include solution from dozens of different manufactures. This makes computer integration and maintenance increasingly difficult. It is impossible for even the most talented individual to have in-depth knowledge in all aspects of computer technology, or extensive hands-on experience in the enormous range of brands, versions, and updates that small businesses include in their information networks. Progent utilizes a team methodology to network support and relies on subject matter experts to bring in-depth skills when needed to fix the most intractable technical issues efficiently, at the lowest cost to you.
Progent's Integration and Training Services for Office Desktop and Office 365
Progent's Microsoft Office and Office 365 experts can assist businesses to integrate Microsoft Office desktop and Office 365 apps such as Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a seamless solution that offers quick return on investment and promotes improved business results. Progent can help your company to interface Microsoft Office or Office 365 applications with one another and with other key Microsoft technologies including SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent can also help you to resolve compatibility issues with different versions of Microsoft Office desktop and can provide live online Office and Office 365 training to individual users or groups.
Progent's Consulting and Development Support for SQL Server 2014
Microsoft SQL Server 2014 includes major enhancements in key areas such as speed, availability, security, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates transparently across all types of applications including OLTP, data warehousing, and data analytics. Progent's Microsoft SQL Server 2014 consultants can deliver efficient online and onsite services such as system design, configuration, administration, troubleshooting, and software development expertise to help businesses of all sizes to achieve maximum business value from their SQL Server 2014 investment. In case you are currently running SQL Server 2014, Progent can help your company to perform a cost-effective transition to Microsoft SQL Server 2016.
Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, an integrated expansion of Unified Communications Manager (CUCM), is a unified voice messaging platform that accelerates collaboration by providing a variety of options for retrieving voice messages within a framework that is easy to deploy and manage. Cisco Unity Connection lets you read and manage voicemail from your email inbox, browser, Cisco Jabber, a Cisco Unified VoIP Phone, an iPhone or other smartphone, or a tablet. Cisco Unity Express (CUE), available in certain Cisco ISR routers, offers cost-effective voicemail, unified messaging, interactive voice response, and automated-attendant functions for small to medium businesses and corporate branch offices with as many as 500 users. Progent's Cisco-certified CCIE consulting experts can provide Cisco Unity Connection and Unity Express (CUE) configuration and troubleshooting support to ensure that your voice messaging solution continues to deliver maximum business value.
Palo Alto Networks PA-Series Firewall Integration Consulting
Progent's Palo Alto Networks firewall consultants can show you how to choose, deploy, and manage Palo Alto Networks firewalls to create a next-generation security solution that extends across your on-premises and cloud assets and protects any user at any location with any endpoint device. To find out more, see Progent's Palo Alto Networks PA-Series firewall integration services.
Talk to a Progent Computer Support Expert
To see how you can access a Progent network support expert for online or on-premises assistance in #(state), phone 1-800-993-9400 or go to Online Network Help.