If your business network is in the state ofMarylandyou now have quick remote contact with a UNIX or CCIE-certified professional to help with urgent problems affecting your computer network. Progent maintains among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals available by phone of any independent support firm in the country. The cost is reasonable, billing is per minute, sign-up is fast, and service is unbeatable.
In case yourMarylandnetwork is located far from larger urban areas likeBaltimore, Columbia, Silver Spring, or Dundalk, support from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts is often limited when you have a network crash. This can cause a drop in revenue for your business, upset clients, unproductive workers, and defocused executives. By contacting Progent's online services, you have access to a Premier professional ready to offer assistance whenever you have to have it to get your system operating.
Because Progent bills for remote help by the minute, your business owes just for support received. Progent asks for no service activation fee. Some remote support firms apply large minimum payments or bill for each fifteen minutes or longer. Progent's one-minute granularity and simple pricing model eliminate big tabs for fast solutions.
If your Maryland business needs online assistance for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based support, call 866-776-4368, or go to Contact Progent.
What Makes Progent's Remote Technical Support Program Unique?
Progent's experienced staff of online consulting professionals possesses a wide array of world-class computer knowledge. This allows Progent's online technical support specialists to resolve the most complex network trouble more quickly than is feasible with typical third-party support firms or with the in-house IT resources usually found in small or mid-size companies. Progent has developed the technology and experience to fix problems efficiently in a wide variety of computer environments that feature combinations of UNIX/Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE engineers have earned major certifications such as Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service engineers also have a number of key Cisco certifications such as Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, Voice Professional (CCVP), and Design Professional.
In order to assist businesses who operate environments powered by a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft operating systems, Progent's online support group offers the help of consultants with important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide company-wide security expertise, Progent offers phone-based support from professionals who have qualified for the industry's top security credentials including Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's expertise coupled with Progent's team-oriented approach to fixing technical problems allows trouble ticket escalation, when called for, to specialists with sufficient competence to deal with unusually tough problems. This accelerates remediation of serious problems, avoids system downtime, and reduces maintenance bills.
For organizations anywhere in Maryland, Progent offers immediate remote access to a UNIX, Linux, Sun Solaris, Apple macOS or OS X specialist for urgent help to fix network problems that are hurting your business and are not within the experience of your in-house computer service organization. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Premier consultants can connect to your system via the latest remote troubleshooting technologies that allow them to deliver rapid and affordable diagnosis and resolution of critical IT issues.
Services Progent's Remote Support Specialists Can Offer Your Maryland Business
Progent network consultants can offer expert assistance for an extensive array of UNIX/Linux, Apple OS X, Cisco, and Windows technologies including:
Online Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X remote technical service staff can assist Maryland small businesses to maintain a comprehensive set of information products and technologies such as network architecture, messaging support, security consulting for computer systems and company processes, Microsoft Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X platforms, VMware technologies for processor consolidation and centralized management, and moving from dated applications to modern solutions powered by updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's support experts can provide online technical help for systems powered by major versions of the UNIX operating system including:
macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX or familiar Linux products including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the computer support arena for providing fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking engineers who qualify for this rare certification by passing strenuous testing given by Cisco. Usually Cisco CCIEs are employed by big corporations or nationwide Internet service providers (ISPs), and so their skills are not conveniently available to the general public.
Cisco Premier engineers from Progent can help you to design, implement, and manage an integrated business network that can streamline operations, cut expenses, and speed time to positive ROI. By combining Cisco routers experience with Cisco Catalyst switches consulting services and Aironet wireless technology integration help, Progent can greatly increase the business value of your information system in Maryland. To learn additional information concerning Progent's services for Cisco infrastructure, refer to Cisco Network Engineering Support.
Microsoft Partner for Online Consulting for Windows
Progent's Microsoft-premier online support professionals can deliver network repair and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your company the assistance of consulting engineers who can help your company with a wide range of platform practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 maintenance,
MS Exchange 2019 Server integration,
MS Exchange 2016 migration, Exchange 2013 configuration,
Microsoft Exchange 2010 maintenance,
SharePoint Server 2016 migration and hybrid deployment consulting,
SharePoint 2019 design and configuration,
Microsoft Teams planning and integration,
Skype for Business integration consulting and Lync maintenance, Forefront TMG 2010 management and ISA Server maintenance, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting,
SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server and Server Online training,
SBS Server consulting, and
Windows Essentials cloud integration.
Certified Network Security Professionals
Progent offers you contact with accredited CISM, CISA and CISSP security engineers who can deliver a variety of security solutions that can improve the immunity of your UNIX, Linux, Solaris, or macOS and OS X network against internal or external threats or help your business to recuperate fast from an attack. Security solutions offered by Progent include: comprehensive security audits utilizing utilities such as GFI LANguard, EEYE Vulnerability Scanner, and utilities from Metasploit and Hydra; efficient recuperation from virus and worm assaults; configuring firewalls; establishing secure architectures for remote and mobile connectivity; securing your messaging system against viruses, spam and DHA attacks; and setting up round-the-clock network monitoring. To read additional information about Progent's security services for small and midsize companies, go to Progent's Consulting Expertise for Network Security.
Applications Support: Online Classes, Customization, Problem Solving
Progent's Apple Mac technology experts can promote the creative facets of Macintosh environments by providing consulting services and education in graphics, audio, and motion video. Progent's support professionals can provide expertise in a variety of Mac programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Group offers professional engineering support and education in specific application fields including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, programming, and education for familiar Microsoft business applications such as CRM, Project, Microsoft Word, and Office Excel. For more on Progent's expertise, custom programming, and training services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.
Call Center Outsourcing Options
Progent provides several support programs for Help Desk Call Center services including UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support Services, and Helpdesk Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and has a large roster of Cisco-certified network experts. Progent's Call Center staff of experienced UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to give your customers fast communication with a dependable support resource with extensive experience in telephone-based help and online repair service for small and midsize business information systems. Progent's focus is on earning the Help Desk Call Center a respected reputation as a major contributor to company productivity, and Progent's target is to resolve rather than just document problems. For more information about Progent's Help Desk service and outsourcing, visit Progent's Help Desk Support.
Progent's Remote Service Technologies
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Specialist Now
Progent's highly evolved service database software keeps thorough documentation for all support delivered to Progent's clients. Every active Progent staff consultant has the benefit of the specifics of support rendered to every client by any staff member. This archive of issues and resolutions is organized as a readily retrievable internal database that enables Progent's remote technical engineers to share their knowledge company-wide to ensure that the quality of Progent's support improves daily. Progent's partnerships with major industry leaders such as Cisco and Microsoft permit access to additional vast technical support knowledge bases and to vendors' internal support personnel that allow Progent's online service specialists to arrive at the best solutions quickly.
To learn how you can get in touch with a UNIX/Linux engineer or a Cisco CCIE for emergency remote engineering assistance in Maryland, call 1-800-993-9400 or visit Urgent Remote Computer Support.