If your business computer network is in the state of Maryland you now have quick online contact with a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE consultant to resolve the toughest problems involving your network. Progent maintains one of the most extensive groups of UNIX and Cisco CCIE consultants accessible remotely of any independent service organization in the U.S. Rates are reasonable, billing is per minute, engagement is immediate, and service is world class.
In case your Maryland company is based away from larger metropolitan areas such as Baltimore, Columbia, Silver Spring, or Dundalk, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers may be limited during an urgent situation. This could mean lost productivity for your company, angry clients, unproductive employees, and distracted executives. By utilizing Progent's remote support, you can get in touch with a Premier professional who can deliver expertise when you need it to get your network running.
Because Progent charges for remote help per minute, your business pays only for technical help provided. Progent asks for no service activation surcharge. Some remote support firms have substantial minimum payments or charge for every quarter hour or more. Progent's small granularity and simple pricing mechanism avoid unexpectedly large invoices for speedy solutions.
If your Maryland business needs remote help for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based help, phone 866-776-4368, or visit Contact Progent.
Why is Progent's Online Support Services Unique?
Progent's seasoned staff of online consulting professionals offers a broad range of world-class information technology knowledge. This allows Progent's online service specialists to deal successfully with the most challenging network trouble faster than is possible with ordinary third-party service firms or with the internal support staff usually found in small or mid-size businesses. Progent has developed the technology and skills to repair technical issues economically in a wide variety of network environments that incorporate mixtures of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE support experts have qualified for advanced credentials such as Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service engineers also hold a number of high-level Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, Security Professional, CCVP, and Design Associate.
To assist companies that maintain networks powered by a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's remote service group offers the assistance of support specialists who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering advanced security expertise, Progent offers phone-based support from professionals who hold major security certifications including Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional consultants. The range of Progent's expertise coupled with Progent's cooperative approach to repairing network difficulties streamlines trouble ticket escalation, if needed, to experts with sufficient background to deal with particularly tough support calls. This accelerates resolutions of serious problems, avoids network disruption, and reduces technical support bills.
For businesses anywhere in Maryland, Progent allows immediate online contact with a UNIX/Linux, Solaris, Apple macOS or OS X engineer for urgent support to troubleshoot computer problems that are damaging productivity and are outside the skill set of your on-hand computer service organization. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Certified engineers can interface with your system with state-of-the-art remote troubleshooting technologies that allow them to deliver fast and affordable evaluation and remediation of serious network problems.
Services Progent's Phone-based Consulting Experts Can Provide Your Maryland Company
Progent's online professionals can deliver advanced support for an extensive set of UNIX, Apple Mac, Cisco, and Windows technologies such as:
Remote Support Services for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote technical service team can help Maryland companies to maintain a comprehensive assortment of information products and technologies including system architecture, email solutions, security consulting for networks and company operations, Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X platforms, VMware products for processor economization and centralized management, and moving from out-of-date systems to current environments powered by updated versions of UNIX, Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's support professionals can provide online technical help for computers based on leading variants of the UNIX operating system including:
Apple macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
Silicon Graphics IRIX or mainstream Linux packages including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Products
Progent is unmatched in the network support arena for offering immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network consultants who are awarded this rare certification by completing strenuous examinations given by Cisco. Most Cisco CCIEs work for big corporations or nationwide ISPs, and as a result their services are not easily accessible to smaller companies.
Progent is among the rare IT consulting organizations that makes sure that Cisco CCIEs are accessible to support small and medium sized businesses. In addition, Progent can provide quick communication with a CCIE by telephone so your company can get timely assistance for critical system issues that are disrupting your business but are not within the comfort zone of your usual IT maintenance resources. Progent's CCIE consultants can tie into your environment by means of state-of-the-art on-line support tools in order to execute quick and affordable analysis and resolution of critical network problems. To find out additional information concerning Progent's expertise in Cisco network appliances, visit Cisco Network Consulting Support.
Microsoft Partner for Remote Technical Support for Microsoft Windows
Progent's Microsoft-premier remote support engineers can deliver computer troubleshooting and IT help for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your company the expertise of support engineers who can assist your company with a wide range of platform expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 maintenance,
MS Exchange Server 2016 migration, Exchange 2013 configuration,
Exchange Server 2010 management,
SharePoint Server 2013 development,
Microsoft Skype for Business Server planning and deployment support and Microsoft Lync migration, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, MS SQL Server 2017 consulting,
SQL Server 2016 migration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online planning,
Small Business Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier System Security Professionals
Progent provides you contact with accredited CISM, CISSP and ISSAP security professionals who offer a range of system protection services to strengthen the resistance of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X environment against assaults or assist your business to recuperate fast from a breach. Security solutions available from Progent include: comprehensive security analysis utilizing tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds and Hydra; quick recuperation from malicious attacks; configuring firewalls; establishing safe architectures for remote and mobile access; securing your email infrastructure against spam and DHA attacks; and offering 24x7 network monitoring. To learn more information concerning Progent's security expertise for small and midsize businesses, go to Progent's Professional Services for Network Security.
Business Applications Services: Training, Programming, Problem Solving
Progent's Mac technology experts can support the creative facets of Macintosh environments by offering consulting services and education in imaging, sound, and motion video. Progent's support professionals can provide help in a variety of Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team offers in-depth engineering support and education in specific application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, programming, and education for familiar Microsoft applications such as CRM, MS Project, MS Word, and MS Excel. For additional information on Progent's expertise, custom programming, and education services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.
Call Center Support and Outsourcing Options
Progent offers a selection of service offerings for Help Desk assistance that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Operations Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are designed mainly for companies who require the timely availability of an effective Help Desk but who have limited budgets and internal support resources. Progentís Virtual Help Desk is a transparent supplement to your existing Helpdesk staff. Progent can operate as a main Call Center for your organization, serve as an escalation alternative for the most challenging network issues, or be available in those instances when your other service providers are swamped. Progent's Help Desk Call Center Consulting Services can assist you in building an efficient new Call Center or enhancing your existing one, evaluating or customizing Help Desk Call Center software products to address the particular needs of your business, or adding temporary staff to work remotely in conjunction with your internal Help Desk Call Center group to deal with high-demand events such as software migrations. To learn more concerning Progent's Help Desk Call Center support, go to Progent's Help Desk Support.
Progent's Remote Service Technologies
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Immediately
Progent's powerful customer support database application keeps extensive documentation of all service delivered to Progent's customers. Every active Progent team engineer has the benefit of the history of support delivered to every client by any staff member. This database of problems and resolutions is structured as a readily retrievable internal database that permits Progent's online support experts to share their knowledge company-wide to make sure that the effectiveness of Progent's technical support grows daily. Progent's certifications with key vendors including Cisco and Microsoft permit access to other extensive support databases as well as to vendors' in-house support staff that allow Progent's online service experts to arrive at the best solutions quickly.
To see how you can contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Certified CCIE for urgent online consulting assistance in Maryland, phone 1-800-993-9400 or go to Urgent Online Computer Help.