If your business IT network is in Maryland you now have quick online technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified engineer to fix complex issues involving your network. Progent maintains one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals available remotely of any nationwide service firm in the United States. Rates are reasonable, billing is by the minute, sign-up is fast, and support is unbeatable.
In case your Maryland organization is situated outside of larger metropolitan neighborhoods such as Baltimore, Columbia, Silver Spring, or Dundalk, contact with UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts could be limited when there's a crisis. This could mean a loss of income for your company, angry clients, unproductive employees, and defocused management. By utilizing Progent, you have access to a Premier engineer who can deliver expertise whenever you require it to keep your information system on line.
Since Progent bills for telephone-based support per minute, your business owes only for services delivered. Progent asks for no initialization charge. Some online support firms demand large minimum fees or bill for each quarter hour or longer. Progent's fine granularity and straightforward pricing model avoid large invoices for speedy fixes.
If your Maryland business requires remote support for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's online help, call 866-776-4368, or refer to Contact Progent.
What Makes Progent's Online Technical Support Program Special?
Progent's seasoned team of remote support engineers has a wide array of world-class information technology skills. This allows Progent's online service experts to deal successfully with the most complex network trouble more quickly than is possible with typical third-party support firms or with the internal IT resources commonly available to small or mid-size companies. Progent has developed the tools and experience to repair technical issues efficiently in a wide variety of computer environments that feature mixtures of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE engineers have been awarded major certifications including Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online service experts also have a variety of key Cisco certifications which include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
To assist businesses who maintain networks featuring a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's online service group makes available the assistance of engineers who hold important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide company-wide security expertise, Progent offers online contact with professionals who have qualified for important security credentials such as CISM Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's expertise coupled with Progent's team-oriented approach to repairing technical problems streamlines service escalation, if appropriate, to specialists with sufficient competence to deal with particularly intractable support calls. This accelerates remediation of emergency problems, avoids system disruption, and reduces maintenance invoices.
For companies in the state of Maryland, Progent allows virtually instant remote communication with a UNIX/Linux, Solaris, Apple macOS or OS X consultant for emergency assistance to repair network problems that are impacting business productivity but are outside the scope of your local IT support group. Progent's UNIX, Linux, Solaris, macOS and OS X, and Cisco CCIE-Certified service team can analyze your system via the latest remote support utilities in order to perform quick and economical evaluation and resolution of serious network problems.
Services Progent's Remote Consulting Experts Can Provide Your Maryland Business
Progent service specialists are qualified to deliver advanced help for an extensive array of UNIX, Apple Mac, Cisco, and Windows products and technologies such as:
Online Expertise for UNIX, Linux, Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online computer service team can assist Maryland small businesses with an extensive set of information products and technologies such as system infrastructure, email support, security expertise for networks and company processes, Windows integration with UNIX/Linux, Solaris, or Apple macOS and OS X platforms, virtual server products for processor economization and streamlined management, and moving from legacy systems to contemporary environments based on updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's service experts can provide remote troubleshooting for computers based on popular variants of the UNIX OS including:
macOS and OS X,
Berkeley UNIX (BSD),
SCO UNIX and
SGI/Irix or common Linux platforms such as
Cisco Network Infrastructure and Security Technology
Progent leads the network support industry for offering immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after networking professionals who are awarded this rare certification only after thorough examinations supervised by Cisco. In most cases Cisco CCIEs are employed by large enterprises or national Internet service providers (ISPs), and as a result their skills are not readily accessible to the general public.
Progent is one of the only computer consulting firms that ensures that Cisco CCIEs are available to support small and medium sized companies. Also, Progent facilitates fast communication with a Cisco CCIE by phone so your company can benefit from immediate support for complex network issues that are impacting your business but are not within the comfort zone of your usual system maintenance personnel. Progent's CCIE engineers can tie into your system by utilizing the latest on-line troubleshooting technology to execute fast and economical diagnosis and remediation of serious system problems. To find out more information on Progent's services for Cisco network appliances, see Cisco Technology Professional Expertise.
Microsoft Certified Partner for Online Consulting for Microsoft Windows
Progent's Microsoft-expert online support experts offer computer system repair and consulting help for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your business the assistance of support engineers who can assist you with a wide range of technology expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 support,
Microsoft Exchange 2019 deployment,
Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 integration,
Exchange 2010 maintenance,
SharePoint Server 2016 migration and hybrid integration expertise,
SharePoint Server 2019 design and deployment,
Skype for Business Server planning and deployment consulting and Microsoft Lync migration, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server planning,
SBS Server consulting, and
Windows Essentials migration and cloud integration.
Certified System Security Professionals
Progent provides you contact with accredited CISM, CISA and CISSP security professionals who can deliver a range of security services to strengthen the defenses of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against assaults or assist your business to recover quickly from an assault. Security solutions provided Progent include: extensive security audits utilizing platforms such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Metasploit and Nikto; fast recovery from malicious attacks; integrating firewalls; planning secure architectures for off-site and mobile connectivity; protecting your messaging infrastructure from spam and directory harvest attacks; and setting up round-the-clock proactive monitoring. For more on Progent's security support for small and medium-size companies, go to Progent's Consulting Support for Network Security.
Applications Support: Webinar Training, Development, Integration
Progent's Mac technology consultants can support the creative facets of Mac computing by offering help services and education in graphics, sound, and video. Progent's consultants offer help in a range of Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Team offers professional engineering expertise and training in specific application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom programming, and training for popular Microsoft business applications such as Microsoft CRM, MS Project, Microsoft Word, and MS Excel. To find out more on Progent's expertise, programming, and education services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.
Help Desk Outsourcing Options
Progent offers several support programs for Help Desk services including UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Operations Consulting and Staffing.
Progent is a Microsoft Partner and maintains a large team of Cisco-certified networking experts. Progent's Help Desk team of experienced UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are ready to provide your clients convenient communication with a reliable technical support team with years of background in telephone-based support and remote access repair service for small and medium-size business networks. Progent's focus is on giving the Help Desk a positive image as a significant contributor to business productivity, and Progent's aim is to fix rather than merely record problems. To find out additional information on Progent's Help Desk support and outsourcing services, see Progent's Help Desk Support.
Progent's Remote Service Technologies
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Specialist Immediately
Progent's highly evolved service reporting software includes thorough records of all support delivered to Progent's clients. Each active Progent team consultant has the benefit of the details of services delivered to each client by any team member. This history of issues and resolutions is organized as a readily accessible proprietary database that enables Progent's remote support engineers to communicate their knowledge company-wide to make sure that the value of Progent's support services grows over time. Progent's partnerships with key industry leaders such as Cisco and Microsoft make available additional extensive technical support knowledge bases as well as to vendors' in-house technical staff that allow Progent's online consulting specialists to come up with the best solutions quickly.
To see how you can get in touch with a UNIX/Linux engineer or a Cisco CCIE for emergency online engineering support in Maryland, phone 1-800-993-9400 or go to Expert Online Network Help.