If your business IT network is inMarylandyou can now get fast phone-based technical support from a UNIX or CCIE-certified expert to assist with urgent problems that threaten your IT network. Progent maintains among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants accessible remotely of any nationwide support firm in the United States. Rates are affordable, billing is per minute, sign-up is immediate, and support is world class.
In case yourMarylandcompany is located far from larger metropolitan neighborhoods likeBaltimore, Columbia, Silver Spring, or Dundalk, help from UNIX or CCIE-certified experts may be problematic when there's a crisis. This can result in lost income for your business, angry customers, idle employees, and distracted executives. By contacting Progent's remote support, you have access to a Premier engineer who can provide assistance whenever you need it to keep your network on line.
Since Progent charges for online service by the minute, your company pays exclusively for technical help provided. Progent asks for no startup surcharge. Some online service organizations apply large minimum time requirements or bill for every quarter hour or more. Progent's small granularity and simple billing policy eliminate large bills for quick solutions.
If your Maryland business requires technical help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote support, phone 866-776-4368, or refer to Contact Progent.
What Makes Progent's Online Support Program Unique?
Progent's seasoned team of remote support engineers possesses a wide array of in-depth computer skills. This enables Progent's remote service specialists to resolve the most challenging network trouble more quickly than is possible with ordinary independent support firms or with the in-house IT staff usually available to smaller businesses. Progent has developed the tools and experience to repair problems economically in many different network configurations that incorporate combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (See Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE consultants have earned professional credentials such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service engineers also have a number of key Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional, CCVP, and Design Professional.
In order to help companies that maintain environments powered by a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft operating systems, Progent's remote support team can provide the assistance of engineers who hold important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering advanced security expertise, Progent offers online contact with professionals who have been awarded major security credentials such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional specialists, and ISSAP consultants. The range of Progent's technical knowledge coupled with Progent's cooperative approach to repairing technical difficulties allows service escalation, if appropriate, to specialists with sufficient competence to resolve unusually intractable problems. This accelerates resolutions of emergency problems, avoids system downtime, and minimizes technical support invoices.
For companies in the state of Maryland, Progent offers virtually instant remote contact with a UNIX/Linux, Sun Solaris, Apple macOS or OS X engineer for critical support to fix network problems that are threatening productivity but are outside the comfort zone of your ordinary network support resources. Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE-Certified consultants can interface with your system by means of advanced remote troubleshooting utilities in order to perform fast and efficient diagnosis and resolution of critical computer problems.
Services Progent's Phone-based Support Experts Can Provide Your Maryland Company
Progent's network consultants can provide advanced support for an extensive array of UNIX, Apple Mac, Cisco, and Microsoft Windows products and technologies such as:
Online Support Services for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based network service staff can help Maryland small businesses to maintain a large assortment of computer products and technologies that include system infrastructure, email support, security expertise for networks and business processes, Microsoft Windows integration with UNIX/Linux, Solaris, or Apple macOS and OS X systems, virtual server technologies for processor economization and streamlined administration, and moving from out-of-date applications to contemporary solutions based on updated versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's support professionals can provide online troubleshooting for computers powered by major variants of the UNIX platform such as:
macOS and OS X,
IBM AIX Open UNIX,
Berkeley UNIX (BSD),
Silicon Graphics IRIX or familiar Linux platforms such as
Cisco Network Architecture and Security Products
Progent leads the computer support arena for providing fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are elite networking consultants who are awarded this prestigious credential by completing strenuous testing administered by Cisco. The vast majority of CCIEs are hired by big corporations or national Internet service providers, and so their expertise is not easily available to smaller companies.
Progent is among the few network consulting firms that ensures that CCIEs stay accessible to support small and medium sized organizations. Also, Progent can provide convenient access to a Cisco CCIE by telephone so your company can get immediate support for critical network problems that are impacting your business but are outside the comfort zone of your local network maintenance resources. Progent's CCIE consultants can tie into your system using sophisticated on-line support technology in order to execute fast and cost-effective analysis and remediation of serious network anomalies.
Cisco Certified experts from Progent can help your company to plan, setup, and support an integrated business network that can streamline business processes, cut costs, and speed the path to profitability. By providing Cisco integrated services routers experience with Catalyst switches support and Cisco Aironet wireless products configuration assistance, Progent can significantly enhance the strategic value of your network infrastructure in Maryland. For more information about Progent's expertise in Cisco infrastructure, visit Cisco Technology Engineering Support.
Microsoft Partner for Remote Expertise for MS Windows
Progent's Microsoft-expert remote service experts can deliver network problem solving and IT assistance for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the assistance of support engineers who can assist your company with a broad range of technology practice areas including
Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
MS Exchange Server 2019 integration,
Microsoft Exchange Server 2016 migration, Exchange Server 2013 configuration,
SharePoint 2019 planning and configuration,
SharePoint Server 2016 migration consulting services,
Microsoft Teams planning and integration,
Skype for Business Server configuration support and Lync migration, Microsoft Forefront TMG management and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise,
SQL Server 2016 migration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online training,
Small Business Server support, and
Windows Essentials cloud integration.
Certified Network Security Experts
Progent offers you the services of qualified CISA, CISM, and ISSAP security engineers who can deliver a range of system protection services that can enhance the resistance of your UNIX/Linux, Solaris, or Apple macOS and OS X network against internal or external threats or help you to recover quickly from an attack. Security services offered by Progent include: extensive security evaluation utilizing platforms such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and utilities from Metasploit and Nikto; fast recuperation from malicious assaults; integrating firewalls; establishing secure architectures for remote and mobile connectivity; securing your messaging system against viruses, spam and DHA attacks; and offering 24x7 network monitoring. To read more information concerning Progent's security services for small and medium-size companies, refer to Progent's Professional Services for System Security.
Applications Services: Training, Custom Development, Integration
Progent's Apple Mac technology consultants can support the creative aspect of Macintosh computing by offering consulting services and training in graphics, sound, and video. Progent's consultants can provide help in a range of Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Group offers professional engineering support and training in specific application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, customization, and training for popular Microsoft business applications such as CRM, MS Project, Office Word, and Office Excel. To learn additional information concerning Progent's consulting, custom programming, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.
Help Desk Support Options
Progent offers three support programs for Help Desk assistance including UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are designed mainly for companies who require the immediate accessibility of an effective Help Desk but who have relatively small budgets and internal support bandwidth. Progentís Virtual Help Desk is a seamless supplement to your existing Help Desk team. Progent can operate as a main Help Desk Call Center for your business, serve as an escalation resource for tough network issues, or be available in those situations when your other service providers are too busy. Progent's Help Desk Call Center Consulting Services can assist you in establishing an efficient new Call Center or improving your existing one, evaluating or customizing Call Center software products to address the special needs of your company, or adding supplemental personnel to operate remotely with your in-house Help Desk group to deal with high-demand scenarios such as software migrations.
Progent is a Microsoft-Certified Partner and has a large roster of Cisco-certified networking experts. Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft experts can give your clients instant contact with a dependable support team with extensive experience delivering telephone-based support and remote access repair service for small and midsize business networks. Progent's focus is on earning the Help Desk Call Center a positive image as a major contributor to business productivity, and Progent's charter is to fix rather than just report problems. For more information concerning Progent's Help Desk Call Center service and outsourcing, go to Progent's Help Desk Services.
Progent's Online Technical Support Technologies
Progent has deployed a collection of customized tools, evolved during more than a decade of use, dedicated to promoting the most advanced standard of efficiency for providing online technical support and repair for small and midsize company information systems. Progent offers secure Virtual Private Network support for VPN gateways from multiple leading sources such as Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN offsite connectivity permits the engineers of Progent's remote service group to interface to your system remotely without breaching corporate security.
Progent's powerful service reporting application includes thorough histories of all support delivered to Progent's clients. Every active Progent staff engineer has the benefit of the history of support rendered to each customer by any team engineer. This archive of problems and resolutions is organized as a conveniently searchable proprietary knowledge base that permits Progent's online support engineers to share their experiences company-wide to ensure that the effectiveness of Progent's support improves daily. Progent's partnerships with major industry leaders including Cisco and Microsoft make available other vast technical support knowledge bases and to vendors' in-house support personnel that enable Progent's remote service specialists to arrive at the optimal resolutions quickly.
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Specialist Immediately
To learn how you can ask a UNIX/Linux engineer or a Certified CCIE for urgent remote engineering support in Maryland, call 1-800-993-9400 or visit Expert Online Computer Support.