If your business computer network is in the state ofMarylandyou now have quick online technical support from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified engineer to assist with the toughest problems affecting your IT network. Progent maintains among the most extensive groups of UNIX and CCIE-certified consulting experts available online of any independent service organization in the U.S. Rates are reasonable, charges are per minute, engagement is fast, and service is world class.
In case yourMarylandnetwork is based some distance from larger urban areas likeBaltimore, Columbia, Silver Spring, or Dundalk, help from UNIX or CCIE-certified engineers could be problematic when you have an emergency. This can cause lost productivity for your business, angry clients, unproductive employees, and defocused management. By utilizing Progent, you have access to a Certified professional who can provide expertise when you need it to keep your information system on line.
Since Progent bills for telephone-based service per minute, your company is invoiced exclusively for services delivered. Progent asks for no startup fee. Many remote service firms apply significant minimum fees or charge for every fifteen minutes or more. Progent's by-the-minute granularity and simple pricing mechanism eliminate large tabs for speedy solutions.
If your Maryland company needs remote help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or go to Contact Progent.
Why is Progent's Online Technical Support Program Unique?
Progent's seasoned team of online consulting engineers possesses a wide array of in-depth computer skills. This enables Progent's remote service specialists to deal successfully with the most complex technical problems more quickly than is feasible with ordinary third-party service organizations or with the in-house IT staff commonly found in small or mid-size companies. Progent has developed the technology and experience to repair problems economically in many different computer environments that feature combinations of UNIX/Linux, Solaris, macOS and OS X, Microsoft, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE service specialists have qualified for advanced credentials such as Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support engineers also hold a variety of high-level Cisco credentials which include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, Security Professional, Voice Professional (CCVP), CCDA and CCDP.
In order to assist companies that maintain environments powered by a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's online support team can provide the services of consultants have earned important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering company-wide security expertise, Progent provides online support from engineers who hold the industry's top security certifications such as CISM Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge coupled with Progent's team-oriented approach to fixing network problems allows trouble ticket escalation, when called for, to specialists with relevant competence to deal with unusually intractable problems. This speeds up resolutions of emergency problems, prevents system downtime, and minimizes maintenance bills.
For businesses throughout Maryland, Progent offers immediate online contact with a UNIX/Linux, Solaris, macOS or OS X consultant for emergency expertise to repair network issues that are damaging business productivity and are not within the skill set of your ordinary network maintenance resources. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Premier support professionals can connect to your system using the latest remote support utilities in order to provide fast and affordable analysis and remediation of critical IT problems.
Services Progent's Remote Consulting Experts Can Provide Your Maryland Company
Progent service specialists can deliver advanced help for a comprehensive array of UNIX, Apple Mac, Cisco, and Microsoft Windows technologies such as:
Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based technical service team can assist Maryland companies to maintain a large array of IT products and technologies that include system architecture, messaging solutions, security consulting for networks and business operations, Windows coexistence with UNIX/Linux, Solaris, or macOS and OS X platforms, VMware options for server consolidation and streamlined management, and migration from older applications to contemporary solutions powered by updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals can provide online troubleshooting for computers based on popular derivatives of the UNIX OS including:
Apple macOS and OS X,
IBM AIX Open UNIX,
Berkeley UNIX (BSD),
SCO UNIX and
SGI/Irix or familiar Linux products including
Debian GNU/Linux and
Cisco Network Architecture and Security Products
Progent leads the computer support arena for offering immediate and economical communication with Cisco CCIEs. Cisco-certified CCIEs are high-level network professionals who qualify for this prestigious certification by passing strenuous examinations given by Cisco. In most cases Cisco CCIEs work for big corporations or national ISPs, and so their skills are not readily accessible to the general public.
Progent is among the rare network support providers that ensures that CCIEs are available to support small and mid-size businesses. In addition, Progent can provide quick communication with a CCIE by phone so your company can get immediate help for critical network problems that are impacting your productivity but are beyond the competence of your ordinary system support group. Progent's CCIE engineers can tie into your system by utilizing the latest on-line troubleshooting technology to perform fast and affordable diagnosis and repair of urgent system trouble.
CCIE Authorized experts from Progent can assist your company to plan, configure, and manage a converged information system that can simplify operations, cut expenses, and speed the path to profitability. By offering Cisco routers experience with Cisco Catalyst switches support and Aironet wireless products integration assistance, Progent can greatly increase the strategic value of your information network in Maryland. To learn more information about Progent's support for Cisco infrastructure, see Cisco Technology Professional Support.
Microsoft Certified Partner for Remote Expertise for MS Windows
Progent's Microsoft-expert remote service engineers can deliver network problem solving and consulting assistance for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your organization the assistance of support engineers who can assist your company with a wide variety of platform practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
MS Exchange 2019 Server deployment,
Microsoft Exchange Server 2016 migration, Microsoft Exchange 2013 consulting,
SharePoint Server 2019 design and deployment,
SharePoint Server 2016 migration and hybrid deployment support,
Microsoft Teams integration,
Skype for Business Server integration consulting and Lync 2010 maintenance, Microsoft Forefront TMG administration and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server planning,
Small Business Server 2011 support, and
Windows Essentials cloud integration.
Premier System Security Professionals
Progent offers you access to expert CISM, CISA and CISSP security consultants who can deliver a variety of security solutions that can strengthen the protection of your UNIX/Linux, Solaris, or Apple macOS and OS X network against internal or external threats or help you to recuperate promptly from a breach. Security solutions provided Progent include: comprehensive security audits using tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; fast recuperation from virus and worm attacks; configuring firewalls; establishing safe techniques for off-site and mobile access; protecting your messaging system from spam and directory harvest attacks; and implementing 24x7 network monitoring. To find out additional information about Progent's security expertise for small and medium-size businesses, visit Progent's Consulting Support for Network Security.
Business Applications Support: Online Classes, Customization, Integration
Progent's Mac technology experts can support the creative facets of Mac environments by offering consulting services and education in imaging, sound, and video. Progent's support professionals can provide help in a range of Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Team can supply professional consulting expertise and education in special application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and training for popular Microsoft applications such as Microsoft CRM, Microsoft Project, Microsoft Office Word, and Microsoft Excel. To find out additional information on Progent's consulting, programming, and training services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.
Help Desk Call Center Service and Outsourcing Options
Progent provides a selection of support programs for Help Desk assistance : UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Helpdesk Process Consulting and Staffing.
Progent is a Microsoft-Certified Partner and has a skilled team of Cisco-authorized networking specialists. Progent's Help Desk team of seasoned UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to provide your customers easy contact with a reliable support team with extensive background delivering telephone-based help and remote access repair service for small and midsize business networks. Progent's concentration is on earning the Help Desk Call Center a positive reputation as a significant driver of company success, and Progent's aim is to resolve and not simply document problems. For more information concerning Progent's Help Desk outsourcing, go to Progent's Help Desk Call Center Support.
Progent's Remote Technical Support Technologies
Progent has deployed a set of optimized tools, evolved during more than a decade of field experience, focused on allowing the highest quality of service for providing online technical support and repair for small and medium-size business information networks. Progent provides safe VPN support for VPN gateways from multiple leading sources such as Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN remote connectivity enables the consultants of Progent's online support team to interface to your network without breaching network security.
Progent's sophisticated service database application stores extensive histories of all service provided to Progent's customers. Every active Progent staff consultant has access to the specifics of services rendered to every client by any staff member. This database of trouble tickets and resolutions is organized as a readily accessible internal database that allows Progent's online support engineers to share their knowledge company-wide to make sure that the value of Progent's support improves daily. Progent's certifications with major industry leaders such as Cisco and Microsoft make available additional extensive support knowledge bases as well as to manufacturers' internal engineering staff that allow Progent's remote service specialists to arrive at the best solutions promptly.
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Now
To see how to contact a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco certified CCIE for urgent phone-based engineering expertise in Maryland, phone 1-800-993-9400 or visit Urgent Remote Network Support.