For business computer networks located in the state of Maryland, Progent's Microsoft authorized consultants can provide remote phone support and remote troubleshooting to resolve your computer system troubles quickly and cost effectively. Progent has acquired world-class skills, advanced software utilities, and support databases to identify and fix computer network problems while avoiding the expense and time delays normally associated with onsite technical service calls.
If your Maryland company is located beyond the larger metropolitan areas such as Baltimore, Columbia, Silver Spring, or Dundalk, your nearby computer network support choices may be limited in expertise, or not available during urgent situations. This can result in a network environment that is unusable or causing productivity loss due to technical problems going unresolved for too long. Progentís group of field proven network professionals average more than ten years of real-world IT industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a broad range of clients. This means you get not only the technical expertise needed for the job, but an expert with demonstrated methods for applying that expertise to assist with excellent network solutions.
Google Android Smartphone Integration and Management
Progent's Android phone integration consulting services have years of experience delivering online and on-premises support for businesses of any size who want to integrate Android phones into their information networks so that mobile clients can be productive from virtually anywhere. Progent has the breadth of skills to resolve technical problems that involve multiple vendors and that entail a combination of legacy and up-to-date information technology. Progent offers affordable remote technical support to assist you with any aspect of planning, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide as-needed support to assist you to handle especially challenging IT problems, or Progent can provide comprehensive project management support to ensure that you finish major network initiatives on schedule and on budget. Progent can assist with on-premises, cloud-based, or hybrid networks and can provide expertise with all major operating systems, applications, management utilities and hardware infrastructure. Progent also offers specialized group or one-on-one training sessions to help you manage and use Android phones to maximize their business value.
ProSight Network Audits for Assessing Network Infrastructure Health
Prosight Network Audits offer a fast and affordable way for small and mid-size businesses to obtain an unbiased assessment of the overall health of their IT system. Powered by some of the top remote monitoring and management tools in the industry, and overseen by Progent's certified group of information technology experts, ProSight Network Audits help you see how well the deployment of your core infrastructure assets conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits such as a cleaner and more secure Active Directory implementation. Both options also provide the ongoing advantages of state-of-the-art remote network monitoring and management technology. These advantages can include easier network management, better compliance with information security standards, more efficient utilization of IT assets, quicker problem resolution, more reliable backup and restore, and higher availability. For details about ProSight Network Audits and to view sample reports, go to ProSight Network Audits.
ProSight DPS Managed Cloud Backup and Recovery
ProSight Data Protection Services automated backup offers small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates and monitors your backup processes and enables rapid recovery of critical data, applications and VMs that have become lost or corrupted as a result of component failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images/, plus Hyper-V and VMware virtual machine images/. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide advanced support to set up ProSight DPS to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, when needed, can help you to recover your business-critical data. Find out about the complete ProSight portfolio of low-cost managed services for small and mid-size businesses.
CISA-certified Cybersecurity Audit Consultants
The CISA accreditation is a globally recognized qualification that indicates mastery in information system security auditing. Accredited by the American National Standards Institute, the CISA credential has consultants undergo a comprehensive test given by the ISACA international professional association. Progent can provide the expertise of a CISA-Certified network security audit professional trained to help businesses in the fields of information systems audit process, information technology enforcement, network assets and infrastructure lifecycle, information technology support, protection of information resources, and disaster recovery preparedness.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX expert to help you design, configure, administer and repair VMware vSphere and vCloud-powered virtualization ecosystem for local datacenters, private and public clouds, or hybrid deployments. Progent's VMware vSphere and NSX consulting team can provide advanced knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud Suite tools for administering private and hybrid cloud solutions that deliver high availability, data security, and disaster recovery.
iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer affordable online assistance to assist your business to plan, configure, and troubleshoot any facet of your iPhone and iPad and Windows integration solution and is available for short-term jobs to help you through specific technical bottlenecks or major engagements to help you finish large-scale initiatives on schedule and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you create or maintain a highly available, secure and efficient network infrastructure that aligns with your computing model. Progent can also provide remote or onsite training for individuals or groups to show you how to manage and use your iPhones and iPads in a safe, team-oriented ecosystem that maximizes the business value of your information network.
Eliminate Reliance on an Individual Freelance Consultant
By building a relationship with a full-service IT consulting and support firm like Progent rather than with a freelance consultant, your company is assured fast access to knowledgeable professionals whenever you need them. You no longer have to worry that sickness, classes, time off, or conflicting priorities with different customers will cause you to be without help during an emergency.
Hybrid Cloud Solutions Planning and Deployment
Progent's hybrid cloud solutions consultants can provide expert online consulting support to assist organizations of all sizes to integrate their information networks with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can assist your it team to design and administer cost-effective hybrid environments that support Windows and Linux systems and applications in hybrid architectures that utilize physical resources as well as public clouds. To assist you to integrate public clouds with networks, Progent can provide a variety of cloud integration services such as Office 365 integration solutions with on-premises Exchange and Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging.
Progent's Consulting and Training Services for Office Desktop and Office 365
Progent's Microsoft Office and Office 365 experts can assist companies of any size to integrate Microsoft Office desktop and Office 365 applications including Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a seamless productivity solution that offers quick return on investment and enables better business results. Progent can help your company to integrate Microsoft Office or Office 365 apps with one another and with additional core Microsoft technologies such as SharePoint, Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also assist you to fix compatibility issues with different versions of Microsoft Office and offers customized online Office and Office 365 training to individual users and groups.
Microsoft Windows Server 2012 R2 Consulting Support
Progent's Microsoft-certified Windows Server 2012 support experts can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create test systems and rollout plans, tune your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, educate your IT management, staff, create an enterprise-wide security strategy, streamline IT management, help with application development, and build and test a disaster recovery/business continuity plan. If you are thinking about moving from Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions consultants can help you to assess the value of Windows Server 2016 for your business and plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model.
Progent's Integration and Troubleshooting Support for Microsoft SQL Server 2014
SQL Server 2014 incorporates major enhancements in key areas such as performance, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that operates transparently with all types of applications including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft SQL Server 2014 consulting team can deliver efficient online and onsite services that include system design, configuration, administration, troubleshooting, and application development expertise to help organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment. In case you are already using Microsoft SQL Server 2014, Progent can assist you to perform a smooth upgrade to Microsoft SQL Server 2016.
Web Site Development Consulting
If you want to spruce up your corporate Web site, develop internal web sites for functions like human resources or employee education, establish a powerful Web presence for a new business, or build world-class, database-driven web applications, Progent can provide skilled and seasoned web designers and developers. Progent's consultants can also help you to support your web solutions by designing and managing a secure, robust server and connectivity environment featuring offsite and mobile access. Services available through Progent's Experts Team include web design, web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one training for popular web site development platforms. For database-intensive web sites, Progent offers the services of Microsoft SQL Server developers, Oracle developers and DBAs, and MySQL experts.
Deployment Support for Lync 2013
Lync Server 2013, rebranded Skype for Business, enables organizations of any size to build a manageable and secure communications ecosystem that permits a Bring-Your-Own-Device computing style with IM, real-time presence, web conferencing with app sharing and whiteboard, as well as IP and PSTN telephony across a wide assortment of stationary PCs and mobile devices. Progent's Microsoft-certified Lync 2013 consultants can help your company to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-based (with Lync Online) or hybrid topology appropriate for your present and long-term plans, implement Lync 2013 in a way that expedites your return on investment, and deliver custom online and on-premises training to your management team and end users. Progent has expertise in key pieces of a Lync Server 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync 2013 with key Microsoft Office and Office 365 applications including Outlook clients, Excel and PowerPoint. Progent's Microsoft Skype for Business Server experts can also help your organization to plan and implement out an efficient migration to Skype for Business.
Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of computer security professionals. GIAC certifications are recognized by businesses and government organizations around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants offer expertise with any of the network security services addressed under GIAC accreditation such as evaluating network vulnerability, security incident handling, intrusion detection, web services security and security information and event management (SIEM) solutions for compliance with regulatory mandates for reporting incidents.
Contact a Progent Network Support Expert
To find out how you can contact a Progent computer support expert for remote or on-premises assistance in , call 1-800-993-9400 or visit Remote Network Help.