For small office network systems located throughout the state of Maryland, Progent's Microsoft certified consultants can provide remote phone assistance and remote troubleshooting to fix your network troubles quickly and affordably. Progent has developed enterprise-level skills, sophisticated utilities, and support databases to diagnose and resolve network problems without the expense and time delays normally associated with in-person service calls.

If your Maryland organization is situated beyond the larger metro areas such as Baltimore, Columbia, Silver Spring, or Dundalk, your local computer support choices may be limited in technical expertise, or unavailable during an emergency. This can result in a office network that is unpredictable or causing wasted time due to technical issues persisting for too long. Progentís team of seasoned network engineers average more than ten years of real-world computer industry experience, in the trenches of computer network support, performing a wide range of technical tasks for a extensive range of clients. This means you obtain not just the technical know how needed for the task, but a professional with proven methods for applying those skills to provide affordable network solutions.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi appliances running throughout multiple sites with thousands of APs can be remotely provisioned and administered using free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, tuning, troubleshooting, monitoring, and reporting. Progent can provide the expertise of seasoned Wi-Fi consultants who can help you to assess the benefits of UniFi products for your business and assist you to plan, deploy, administer, and troubleshoot your UniFi solution. To learn more, see Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration services.

Cisco Unified Communications Manager and Cisco Unified CM Express Integration and Troubleshooting
Cisco Unified Communications Manager, formerly named CallManager, acts as the center of Cisco's communications and collaboration portfolio. Unified Communications Manager and Unified CM Express (CME) offer a location-independent IP-PBX solution by integrating with applications like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's CCIE-certified Cisco Unified CM consultants can assist with any facet of Unified CM setup and debugging in areas such as integrating VoIP phones and video IP phones, reviewing dial plans, integrating SIP trunks and CUBE internetworking, deploying ISR G2 routers with CUBE networking support, creating Cisco UCS server clustering systems for survivability, and integration with Microsoft Exchange Server.

Microsoft Exchange Server 2016 Upgrade Services
Progent's Microsoft Exchange Server 2016 experts can assist your business in all facets of your upgrade to Microsoft Exchange 2016 such as planning HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying mass storage requirements for your VMs, mailbox databases and logs; setting up HLB for high-availability client access services; designing, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web.

Wide and In-depth Knowledge of Office Networks
Progentís group of over 100 computer network experts means customers benefit from the leverage of over 1,000 years of cumulative background and shared knowledge to repair the most troublesome computer issues. Progentís certified information technology engineers have the knowledge and experience to come up with solutions fast and implement them cost effectively.

MySQL Software Programming and DBA Support
Progent's MySQL software developers, database architects, and database administrators can provide cost-effective online database administration or application programming support and can help organizations of any size to integrate and manage MySQL within a reliable IT environment that provides advanced speed, scalability, and protection. Progent also has proven skill assisting companies port databases from an Oracle environment to MySQL.

Virtualization Expertise
Virtualization techniques allow IT organizations to maximize resource utilization, simplify network operations, and improve application continuity and security. run several virtual servers on one actual computer. Common usage scenarios for virtual servers are resource efficiency, inexpensive hosts for applications that require older OS software, and affordable quarantining of software programming or pilot environments from on-line systems. Progent's virtual server engineers can provide Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking consulting, Windows 2008 Hyper-V Virtual Server consulting, VMware vSphere deployment, VMware NSX virtual network architecture and integration, and Citrix XenServer virtual server assistance. Progent can configure virtual servers to maximize performance, fault tolerance and ease of administration while at the same time cutting costs; propose and verify disaster recovery plans that minimize downtown in the event of a catastrophe; and provide ongoing maintenance, troubleshooting, and consulting services as computer technology evolves.

After-hours Remote Technical Support
Progent's affordable extended hours remote support program offers companies round-the-clock access to remote support from Progent's Technical Response Center (TRC). Services available outside regular work hours include fixing issues with Windows servers, MS Windows desktop troubleshooting, help with MS Office programs, network and system backup and recovery, and basic routing and switching support for Cisco networking products.

Microsoft Azure Planning and Integration Consulting
Progent's Azure cloud integration consultants can assist you with every phase of Azure cloud migration such as needs analysis, prerequisites evaluation, solution design, pilot testing, implementation, centralized management, performance tuning, license controls, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can assist your IT staff to configure and debug firewalls and VPN tunnels so that your clients can safely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist you to set up a hybrid environment that seamlessly combines physical datacenters with Azure resources.

Progent's Consulting and Development Services for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their operations by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales, merchants can expand their reach, reduce their operating costs, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and get to market quickly.

Cisco IOS software Upgrade Support
If your network incorporates Cisco routers, you could be using an old version of Cisco IOS, the network OS used in almost all Cisco router and current switches from Cisco. Cisco often publishes upgrades to IOS in order to fix bugs, shore up security vulnerabilities, or add functionality. Unfortunately, updating IOS or other Cisco control software can be tricky, depending upon your Cisco appliance and your system infrastructure. As an example, there could be limited internal RAM that could cause a new software release to execute improperly. Progent's Cisco CCIE network engineers can provide a wide array of services associated with updating Cisco IOS or any Cisco software platform like IOS XR, CallManager or Unified Communications Manager (CUCM). Progent can run version audits of your router software, recommend sensible upgrades, provision Cisco appliances, copy images/, configure and test your new software, tune throughput, resolve problems, and train your IT managers how to take advantage of all significant new features.

Talk to a Progent Computer Consultant
To see how to get in touch with a Progent network consultant for remote or onsite support in #(state), phone 1-800-993-9400 or visit Remote Network Support.