For business computer networks located throughout the state ofMaryland, Progent's Microsoft and Cisco certified professionals can provide online assistance and remote troubleshooting to resolve your network issues quickly and cost effectively. Progent has acquired enterprise-level skills, sophisticated utilities, and support knowledge bases to troubleshoot and resolve network problems while avoiding the cost and time delays normally associated with on-site technical service dispatches.

If yourMarylandcompany is located outside of the larger metro areas such asBaltimore, Columbia, Silver Spring, or Dundalk, your nearby computer support options may be limited in skills, or unavailable during an emergency. This results in a computer network that is unusable or causing productivity loss due to technical problems continuing for too long. Progentís group of expert network consultants average more than ten years of real-world industry experience, in the trenches of IT support, performing a large variety of technical tasks for a varied range of customers. This means you obtain not only the technical skills needed for the task, but a consultant with proven methods for applying that expertise to provide excellent network solutions.

NetDocuments Consulting Support
NetDocuments is a leading cloud-based document management system designed for the legal profession. Progent can provide access to NetDocuments specialists who can deliver expert advice to assist you to design, deploy, manage, optimize, or debug a DMS environment based on NetDocuments. For details about Progent's consulting expertise for NetDocuments, visit NetDocs DMS expert support.

Project Server Integration
Progent's certified Microsoft Project Server experts can provide comprehensive online and on-premises support for Microsoft Project Server as well as for all Microsoft products that integrate in conjunction with Microsoft Project Server. Services offered by Progent include Project Professional and Project Web App set up, SharePoint Server 2013 design and deployment, SQL Server 2016 integration and development, Microsoft SQL Server 2014 programming and troubleshooting, MS Exchange 2016 migration, Exchange Server 2013 configuration, Exchange Server 2010 maintenance,Office Excel and Office 365 Excel development, plus Office PowerPoint and Visio online training. Progent offers access to Cisco-certified CCIE network consultants to assist you to optimize your infrastructure to accommodate local, branch office, at-home, and mobile users so that they can utilize Project Server to work together securely and productively. Progent's certified network security experts can assist your IT team to adopt and enforce security policies that safeguard important business information without disrupting the productive exchange of legitimate data.

High-level Project Management Consultants
For enterprise project management support, Progent can provide the services of veteran IT experts with decades of experience as IT project managers for program development, information systems deployment, and business process re-engineering working with organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven project managers can provide advanced management skills to help enterprise customers to follow leading practices to ensure that strategic projects are completed on time and on budget.

Online Training for Popular Desktop Applications
Progent offers online instruction for popular client applications. Progent's Webinar training covers topics such as Microsoft Office 365 Excel and Power BI reporting, Microsoft Office 365 Word VBA macro programming, PowerPoint collaboration, Office Outlook security, Office 365 Access rapid application development, Microsoft Dynamics GP migration, and Windows 10 management. Live online education offers the benefits of traditional in-person sessions, including immediate interaction between clients and teachers, but avoids the costs of transportation and the hassle of attempting to synchronize the schedules of multiple workers.

Dynamics GP Upgrade and Integration Consulting
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains software for almost 20 years and Progent has delivered system integration, software development, education, and debugging since the product's original release. Progent can provide in-depth expertise for updating legacy Dynamics GP deployments. Progent can help your business to design, test, and implement an efficient upgrade from a a legacy version of GP to the newest version of Microsoft Dynamics GP, Learn} about Progent's Dynamics GP migration and system integration consulting services.

Planning and Deployment Support for Skype for Business Server
Progent's certified Skype for Business integrators can provide remote and onsite expertise for companies of all sizes to assess the costs/benefits of migrating to Microsoft Skype for Business Server or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to plan a local, cloud or hybrid deployment; interface Skype for Business with SQL Server, Exchange, SharePoint Server and Office or Office 365; set up HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration systems like Cisco UC. Progent's certified information security consultants can assist you to create and validate a security strategy for your Skype for Business deployment that meets regulatory requirements. Progent can also assist build a hybrid solution that combines on-premises Skype for Business Server with the cloud services Skype for Business Online or Microsoft Teams.

SharePoint 2016 Migration and Hybrid Deployment Consulting
Microsoft SharePoint Server 2016, intended for onsite installations of the SharePoint content management platform, offers integration with Microsoft SharePoint Online and Office 365 to allow hybrid environments that transparently combine on-premises and cloud-based infrastructure and services. Other enhancements include rapid provisioning with the MinRole role-based topology installation feature, increased scale, faster performance, stronger security and compliance, advanced analytics via Power BI integration, and a modernized user experience for collaboration and sharing. Progent's Microsoft-certified consultants can provide affordable remote and onsite consulting expertise, software development, and technical support support for organizations of any size who intend to upgrade to SharePoint 2016 or SharePoint Online from prior releases of SharePoint. To find out more, visit SharePoint Server 2016 Migration Support.

Virtualization Expertise
Virtualization techniques enable businesses to optimize utilization, streamline network management, and improve application continuity and security. operate multiple virtual servers on a single actual computer. Common usage scenarios for virtualization include hardware consolidation, inexpensive platforms for applications that require older operating systems, and economical segregation of software programming or pilot environments from production ones. Progent's virtual server consultants offer Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking support services, Windows Server Hyper-V Virtualization help, VMware vSphere configuration and troubleshooting, VMware NSX virtual network architecture and integration, and Citrix XenServer support. Progent can install virtual servers to optimize speed, dependability and ease of administration while at the same time cutting costs; propose and test disaster recovery plans that reduce productivity loss in case of a catastrophic failure; and deliver continuing maintenance, repair, and engineering services as computer technology evolves.

Security Inventory Evaluation for Small and Mid-size Business Networks
Progent has put together two ultra-affordable service packages designed to allow small businesses to get a professional security evaluation from a certified security engineer. With Progent's External Network Security Inventory Checkup, an engineer administers an extensive test of your IT infrastructure from beyond your firewall to uncover possible weaknesses in the security profile you present to the outside world. With Progent's Internal Security Inventory Scan, a security expert runs a network scan from an authorized computer inside your firewall to uncover your exposure to inside assaults. Both security inventory packages are set up and run from a secured remote site.

Consulting Services for System Center 2016 Operations Manager
System Center 2016 Operations Manager is designed to ensure consistent performance and dependable uptime for key workloads by providing centralized, mixed-platform monitoring of physical and virtual resources deployed across local datacenters and cloud environments. Progent's consulting group offers advanced remote and onsite support to assist organizations of all sizes to plan, integrate, tune, update and repair SCOM 2016 deployments. Progent's SCOM 2016 consultants can help you to move to SCOM 2016 from older releases of Operations Manager or from different monitoring platforms, or integrate multiple monitoring systems into a unified infrastructure management solution. Progent can also help you extend your Operations Manager 2016 scope to incorporate resources based in public clouds by providing Azure consulting and Amazon AWS hybrid cloud solutions.

ProSight WAN Watch Infrastructure Monitoring and Management
Progentís ProSight WAN Watch infrastructure management service makes it easy and inexpensive for smaller organizations to diagram, monitor, enhance and debug their connectivity appliances like routers, firewalls, and wireless controllers as well as servers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are always current, copies and displays the configuration of almost all devices connected to your network, monitors performance, and sends alerts when problems are discovered. By automating complex network management processes, ProSight WAN Watch can cut hours off ordinary tasks such as making network diagrams, expanding your network, finding appliances that need important software patches, or resolving performance issues. Read about Progent's complete ProSight line of value-priced network management outsourcing services for small businesses.

Planning Support services for Windows 10
Progent's Windows Windows 10 planning experts can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Online and onsite assessment and migration services for Windows 10 available from Progent include ROI estimates, project supervision, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile management, teleworker access, data and identity security, streamlined deployment and administration, network infrastructure design, wired/wireless convergence, business continuity planning, custom training for network management staff and end users, and ongoing technical help.

Get in Touch with a Progent Computer Support Expert
To learn how to get in touch with a Progent computer support expert for remote or onsite support, phone 1-800-993-9400 or visit Online Computer Help.



An index of content::

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    Progent can assist small and mid-size companies to deploy centralized remote endpoint management and monitoring systems for administering endpoint devices used by offsite workers.

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