Small business computer networks located anywhere in the state ofMassachusettscan rely on immediate phone-based contact with a Cisco certified CCIE network specialist to help with urgent issues that threaten their network. Progent retains the most extensive group of Cisco CCIE consultants available online of any independent service firm in the United States. Rates are affordable, billing is per minute, sign-up is immediate, and service is unbeatable.

In case yourMassachusettscompany is located beyond major metropolitan areas includingBoston, Worcester, Springfield, Lowell, or Cambridge, contact with qualified CCIE experts could be unavailable during a network crash. This could mean a drop in productivity for your company. By utilizing Progent's online services, you can get in touch with a Cisco CCIE professional who can provide the expertise to keep your information system on line.

What Makes Being a Cisco-certified CCIE So Significant?
A CCIE (Cisco Certified Internet Expert) is a world-class networking expert who qualifies for this ultimate certification by passing strenuous examinations supervised by Cisco. A CCIE can deal with even the most complex problems surrounding network integration, troubleshooting, and configuration. Progentís CCIE-qualified professionals operate freely with Cisco's in-house staff in analyzing problems with IOS software and coming up with workarounds or finding software updates to correct problems. Most CCIEs are employed by large enterprises or national Internet providers, and so their services are not readily accessible to the general public.

For small and midsize organizations throughout Massachusetts, Progent offers easy, quick, and cost-effective online help from Cisco certified CCIE support professionals. Cisco Certified Internetwork Experts (CCIEs) are recognized networking gurus who earn this prestigious classification only as a result of strenuous testing by Cisco. CCIEs can resolve even the most complicated issues surrounding network planning, implementation, optimization, troubleshooting, and maintenance. Progentís CCIE consultants cooperate intimately with Cisco in-house staff in analyzing problems with Cisco's IOS platform and devising workarounds or obtaining patches to resolve anomalies. Progent can provide fast remote support from a CCIE so that you can get timely help for tough network issues that are affecting worker productivity but are beyond the expertise of your local network service providers. Progent's CCIE consulting professionals can access your network using state-of-the-art online support technology to deliver rapid and cost-effective diagnosis and repair of urgent network problems.

How Progent's Cisco Qualified CCIEs Can Provide Expertise with Cisco Technology in Massachusetts
Progent's CCIE network engineers offer high-level support for a wide range of Cisco networking solutions including:

Cisco ASA 5500-X Next Generation Firewalls with Firepower and PIX 500 Security Appliances
The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. After Cisco's acquisition of Sourcefire, the whole line of ASA 5500-X devices can be provisioned to support Firepower Services, based on Sourcefire's Snort technology, which is the market's most deployed intrusion protection system (IPS). Firepower services provide enhanced features including advanced malware protection (AMP), URL filtering, real-time threat analytics, and automation. Progent's Cisco-premier CCIE network consultants can assist you to manage your existing PIX or ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and onsite help with ASA 5500-X firewalls with Firepower Services and can help your company to plan, integrate, optimize, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services. Learn additional information about ASA Next Generation Firewalls with Firepower Services integration and troubleshooting support.

Cisco Router Technology
Progent's CCIE Certified consultants can help your business to design, setup, and manage a converged business network that can simplify processes, lower expenses, and accelerate payback on your IT investment. By combining Cisco routers with Cisco Catalyst switches expertise and Cisco Aironet APs deployment support or Meraki access points setup support, Progent can significantly enhance the strategic value of your network infrastructure in Massachusetts. Progent offers extensive online support. To find out more concerning Progent's expertise in Cisco routers, see Cisco Routers Professional Services.

Aironet and Meraki 802.11ac Wi-Fi Wireless Access Points and Wireless Controllers
Progent can provide access to a Cisco-certified wireless networking consultant to assist you to design, deploy, manage and repair a converged wired and wireless ecosystem incorporating a broad array of wireless products that offer the same protection, scalability, and ease of management you demand from a wired environment. Progent's Aironet Access Point consultants, Meraki Access Point consultants, and Cisco wireless controller experts can help you to maintain legacy Wi-Fi products from Cisco or upgrade seamlessly to current 802.11ac Wi-Fi technology. Progent can also help you to perform efficient Cisco wireless VoIP phone integration with Cisco APs for mobile onsite telephony. Progent's CISM, CISSP, and ISSAP security specialists can show you how to build security into your WLAN and your business operations. Progent's disaster recovery planning consultants and business continuity consultants can show you how to deploy the high availability features built into Cisco's wired/wireless products so your converged infrastructure delivers non-stop return on investment. Progent can provide economical online and onsite wireless site surveys to assist you to design and install a wireless LAN with custom-designed AP clusters optimized for your individual work area layout, building characteristics, and intended application.

Cisco VoIP Phone and IP Video Phone Integration
Progent's Cisco VoIP phone and video IP phone consultants can assist you to configure, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from legacy VoIP products to the newest HD media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, originally branded CallManager, or with Cisco Unified CM Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can provide expertise with any facet of Cisco IP Phone integration including designing dial plans, resolving QoS, configuring SIP trunking, deploying ISR G2 routers with CUBE VoIP networking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony systems for high availability.

Cisco Unified Communications Manager (CUCM) and Cisco CallManager Collaboration
Cisco Unified Communications Manager (CUCM or Unified CM), originally known as CallManager, operates as the heart of Cisco's communications and collaboration solution. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express (CME) provide an advanced IP-PBX solution by integrating with unified messaging apps such as Cisco Unified CM IM and Presence Service, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's CCIE-certified Cisco Unified CM consultants can help with any aspect of CUCM configuration and debugging in areas such as integrating Cisco VoIP phones and desktop video phones, reviewing dial plans, configuring SIP connections and PSTN calling, deploying ISR routers with CUBE networking support, designing UCS server failover systems for high availability, and integration with Exchange Server.

Cisco, Nexus and Meraki Switches
Progent's Cisco-certified CCIE network technology consultants can provide advanced online and onsite support and troubleshooting for Cisco's Catalyst, Nexus and Meraki series of managed switches for applications that range from small organizations and campus LANs to enterprise data centers and service providers. Progent can help you to implement Cisco's rapidly improving switching technology to achieve the speed, expandability, resilience, virtualization support, data protection and manageability required for your business. To learn about Progent's consulting and support services for Cisco's market-leading family of Catalyst switches, see Catalyst switch consulting services. To learn about Progent's consulting and support services for Cisco's Nexus line of data center switches, refer to Nexus switch support. For details about Progent's support for Cisco Meraki switches, refer to Meraki switches integration.

Cisco Security Solutions
Progent can give you access to a Cisco Certified Internetwork Expert or Cisco Certified Network Professional (CCNP) to assist you to select, integrate, and maintain Cisco security technology. Progent's CISM, CISSP, and ISSAP security professionals can show you how to build protection into your business processes in Massachusetts and Progent's GIAC-certified information assurance consultants can help you to plan and maintain Security information and Event Management (SIEM) solutions that enable you to comply with regulatory mandates for prompt security incident reporting. Progent can help you to produce a written security plan to establish precise policies, deploy scanning and tracking utilities, design and implement a secure network architecture that includes technology from a variety of network companies, offer outgoing spam and virus filtering with content filtering for in-bound and outgoing email, and advise you about procedures to optimize the protection of your infrastructure. Progent's security consulting is available to help you implement an firewall, design secure remote and mobile connectivity to email and corporate information, and implement or troubleshoot VPNs. To read additional information about Progent's support for Cisco security and VPN products, refer to Cisco VPN and Protection Professional Services.

SIP Infrastructure Solutions: SIP Trunks and CUBE Integration Expertise
Progent's Cisco-certified SIP infrastructure experts and CUBE configuration experts can help your business to design, deploy, maintain, debug and enhance Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent offers cost-effective online or onsite expertise to help you to move efficiently to an advanced communications ecosystem that delivers fast ROI. Progent's certified Microsoft collaboration consultants can help you to establish interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.

Cisco Network Management Solutions
Progent's Cisco-Premier network management consultants can help you to utilize Cisco's network management tools alongside an array of powerful third-party applications to develop a comprehensive network management toolkit to keep your infrastructure running smoothly, consolidate expensive resources, protect your information, recover rapidly from hardware failure or deliberates assaults, and enable you to scale or repurpose system hardware effectively and economically as your Massachusetts business evolves.

Progent can also help you to use network management utilities to analyze and categorize network data to implement traffic shaping, which allows you to configure Cisco routers to enforce a variety of bandwidth restrictions on certain classes of activity based on the priorities you specify. By buffering and queuing data packets that exceed your contracted volume, and by giving preference to business-critical applications, traffic shaping can keep ISP excess usage charges from spiraling out of control and/or eliminate gaps in worker productivity resulting from brute force policing of your network traffic volume restrictions during peak demand. To learn more details about Progent's network management support expertise for Cisco environments, visit Network Management Strategies for Cisco-powered Networks.

NetApp and Cisco Cloud Architecture Consulting Services
FlexPod is a service-oriented cloud architecture created and validated together by NetApp and Cisco to consolidate servers, network infrastructure and SAN storage assets for hosting shared business applications and network management software. To find out more details concerning Progent's consulting support for NetApp and Cisco private clouds integration, go to NetApp and Cisco Cloud Architecture Consulting Services.

How to Talk to a Certified CCIE Network Engineer Now
To find out how to get in touch with a Cisco certified CCIE for remote help in Massachusetts, call 1-800-993-9400 or visit Urgent Online Computer Support.



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    Our compensation model is built on revenue sharing, so just like being an independent consultant, your earnings are directly tied to your generated revenue. Some Progent support staff focus on lifestyle issues and choose to consult at an easy pace, utilizing our flexible calendar to pursue individual enthusiasms like mountain biking, car racing, skiing, fishing, vacations, or spending free time with family and acquaintances. Others take advantage of the chance to make big dollars through hard effort and extended days. Progent completely supports both sides of the spectrum plus any point in between.

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    For corporations with branches in California or any region served by Progent's consultants, Progent's Microsoft-Premier IT support experts and authorized Cisco system consultants offer a range of IT consulting services such as project management, SOX compliance, site moves, enterprise security, system architecture, on-site or phone-based branch office support, and troubleshooting for co-location hosting environments. A Progent network consultant can help you plan a multi-office network that makes smart use of collocation services and Internet hosting sites. Progentís Microsoft Premier engineers can help major corporations design, integrate and maintain major rollouts of updated versions of Microsoft technology such as Active Directory, Microsoft Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progentís CCIE and Cisco Certified Network Professional experts can help you deploy Cisco technology for connection solutions that incorporate basic, high-speed, integrated, and remote networking.

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    Progent's certified SonicWall firewall consultants can show you how to deploy, manage, and troubleshoot SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified network security consultants can show you how to incorporate SonicWall firewalls into a complete security solution and design protection into your corporate practices.

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    Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, optimizing and troubleshooting System Center Operations Manager solutions and can provide organizations of all sizes expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to design an architecture for SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can provide fast online or onsite technical support to assist you to remediate critical issues uncovered by Microsoft SCOM 2012.

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    Progent's Microsoft consultants can provide affordable remote support and development services to assist you to design, deploy, manage, and troubleshoot Microsoft SharePoint 2010 installations that can involve web pages that can function as intranets, extranets, document management applications, wikis, data warehouses, business information systems, enterprise search engines, Visio-driven workflows, and other utilities to support and enhance information sharing. Progent can help you combine SharePoint 2010 with MS SQL Server and with other databases and with Microsoft's popular desktop applications including Office Excel, Word, Outlook, and Visio. Progent can assist your business to migrate from earlier versions of SharePoint or adapt a multi-vendor mix of web technologies into a consolidated and easily managed SharePoint 2010 environment.

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    Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching customers to resolve problems that are within their comfort zone, Progent is able to concentrate on providing hard-to-find services where Progent has few competitors. Small businesses who utilize trusted independent consultants or who employ in-house support staffs benefit when Progent transfers information about new technology and proven processes to make their networks more robust, secure, and productive.

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    The sophistication and connectivity requirements of Microsoft Windows Servers calls for a network consulting firm with hands-on expertise and broad familiarity with planning and integrating seamless, end-to-end network technology systems. The background of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your strategic goals. Progentís consulting support can help you with planning, deploying, managing, and troubleshooting Windows Server systems that maximize the productivity of your computer system. Progentís consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.

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    The Certified Information Systems Auditor credential is a prestigious achievement that signifies expertise in IS security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential has consultants pass a comprehensive test given by the ISACA international professional group. Progent offers the expertise of a CISA-Certified network security audit consultant able to assist companies in the fields of information systems audit process, IT enforcement, systems and infrastructure lifecycle, information technology service delivery, protection of data resources, and disaster recovery planning.

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    Progent can help you plan and execute an efficient migration to Microsoft Dynamics GP/Great Plains so that you preserve your information, strengthen your protection, modernize your analytics, take full advantage of Microsoft Office integration, and reduce productivity disruption by designing and executing a sensible migration strategy. Progent can also help train new Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can improve your financial reports and business analytics by providing Crystal Reports consulting, FRx programming, and Microsoft Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to produce specialized line-of-business applications and eCommerce programs that work seamlessly with Microsoft Dynamics GP.

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    Remote 24x7 monitoring, automated alarms, and actionable analytical reporting are crucial to preserving the proper operation of your IT system and eliminating preventable and expensive downtime. Remote Monitoring and Management solutions have progressed to the point that businesses of all sizes can afford a level of protection that was once limited to enterprises. Progent can provide a variety RMM options available as economical services created to help your company to identify and resolve a an array of IT network issues before they can impact your business.

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    Progent's ProSight family of managed services are intended to offer organizations who have minimal internal network support staffs with low-cost access to world-class management tools and technical experts. Advantages of the ProSight catalog of managed IT services include predictable network management costs, automation of routine administrative tasks, ongoing absorption of the latest information technology, graceful transition from legacy systems to current solutions, improved fit between information technology with strategic objectives, access to veteran IT experts, and allowing management to focus on business issues instead of fast-evolving computer technology.

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    Microsoft supports transparent hybrid networks that combine Office 365 and on-premises Exchange systems. This permits you to have specific mailboxes located on your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of planning, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver as-needed expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is completed on schedule and on budget.

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    Progent has a long background delivering a broad range of online network consulting and urgent troubleshooting services to local governments and school districts across the U.S. Progent is one of the industryís pioneers in providing advanced online network support and has provided IT support to organizations in all 50 states. Online support saves travel costs and solves problems faster than onsite service calls.

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    Cisco's Small Business 100, 300 and 500 series of APs are Linux-based devices intended as value-priced Wi-Fi solutions for light workloads. Progent's Cisco CCIE Wi-Fi infrastructure consultants can provide remote or onsite integration and troubleshooting support to assist your organization to plan, configure, update, optimize, manage and debug Cisco Small Business wireless access point deployments of any scale or architecture.

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    Progent's ProSight Email Guard uses the technology of top information security companies to deliver web-based management and comprehensive security for your email traffic. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The cloud filter serves as a preliminary barricade and keeps most threats from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises security gateway device adds a further level of analysis for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, DLP, and encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.

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    Progent can help your business in any and all phases of your migration to Microsoft Exchange Server 2016 such as planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining storage requirements for your VMs, databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.

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