For small company network systems located throughout the state of Massachusetts, Progent's Microsoft and Cisco authorized technicians can provide phone help and remote troubleshooting to repair your computer network problems quickly and affordably. Progent has acquired enterprise-class skills, advanced software utilities, and support knowledge bases to troubleshoot and fix computer network problems without the expense and time delays normally associated with on-site technical service dispatches.

If your Massachusetts organization is located beyond the larger urban areas such as Boston, Worcester, Springfield, Lowell, or Cambridge, your local computer network support choices may be limited in skills, or unavailable during urgent situations. This can result in a office network that is unstable or causing efficiency loss due to technical problems persisting for too long. Progentís group of field proven network engineers average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a broad variety of technical tasks for a broad range of clients. This means you obtain not only the technical expertise needed for the job, but a consultant with proven methods for applying those skills to assist with excellent network solutions.

Microsoft Exchange Server 2016 Upgrade Services
Progent's certified MS Exchange Server 2016 migration consultants can help your business in any and all facets of your upgrade to Microsoft Exchange 2016 such as planning high availability (HA) system topology for a local, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining storage requirements for your virtual machines, databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; planning, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

MySQL Software Development and Database Administration Consulting
Progent's MySQL software developers, database architects, and database administrators can provide affordable online database administration or application programming support and can assist businesses of all sizes to configure and maintain MySQL within a robust IT environment that offers high levels of speed, expandability, and security. Progent also has proven skill helping companies migrate applications from Oracle to MySQL.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting service provides complete hosting of a small company's servers in a solution that gives the maximum degree of availability and expandability and is in addition easy to move to another host. Progent's Private Cloud hosting services are based upon mature virtualization techniques that allow small and midsize companies with multi- platform environments to save dramatically on the expense of capital equipment, infrastructure maintenance, and IT administration while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility. Learn more about Progent's ProSight family of managed services for small and mid-size businesses.

Design and Configuration Support for Cisco's Meraki Indoor and Outdoor Wi-Fi APs
Progent's Cisco Meraki wireless access point consultants provide remote and onsite support to help businesses of all sizes to plan, install, maintain, upgrade or debug Wi-Fi systems that include Cisco Meraki cloud-managed wireless access points. Progent can help you to configure and manage Cisco's Meraki-based wireless networks for environments that can range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products including Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to create a seamless network infrastructure that provides identical connectivity, responsiveness, security compliance, ease of management and availability for wired and wireless clients irrespective of their mobility or device. (See Cisco Meraki switches consulting and troubleshooting services.)

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX expert to help your organization design, deploy, administer and repair VMware vSphere-based virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid systems. Progent's VMware vSphere and NSX consultants offer advanced knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud tools for administering private and hybrid cloud solutions that deliver maximum uptime, fault tolerance, and application mobility.

Planning Help for SharePoint Server 2013
Progent has been delivering SharePoint support since the initial SharePoint product was released over a decade ago, and Progent has the breadth and depth of technical knowledge to assist businesses of all sizes to design and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist your company to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; determine if an in-house, online or hybrid deployment is most sensible for your company; and pick the most appropriate version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can assist in specific jobs related to your SharePoint 2013 deployment.

Consulting and Support Expertise for SCVMM 2012
Progent's SCVMM 2012 consulting experts can assist businesses of any size to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and library resources; plan, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can help your business to move from an earlier version of SCVMM or from a third-party management system, and Progent can show you how you to optimize and repair your existing SCVMM ecosystem to make sure you realize the highest possible return on investment. Progent can also provide Virtual Machine Manager 2016 migration expertise to assist your organization to design and implement a smooth migration from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 in order to take advantage of stronger security features, high availability VMM storage fabric, and other improvements.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection consultants can help organizations to configure Progent's ProSight Email Guard Security Gateway to use specified content policies for scanning the content of outbound email messages and attachments and preventing users from sending confidential or inappropriate information or spam. ProSight Email Guard's outbound email content filtering solutions can also help organizations avoid reputation loss and keep compliant with industry privacy standards and regulatory mandates including HIPPA, Sarbanes-Oxley and PCI DSS. Read about the complete ProSight line of low-cost managed services for small businesses.

Consulting and Troubleshooting Expertise for System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure management products and is intended to offer a unified mechanism for configuring and managing virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's SCVMM 2016 consultants can assist organizations of all sizes with any aspect of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to migrate efficiently from older versions of VMM, design workflows for building and deploying VMs and hosts, implement high-availability compute and storage clusters, connect your private cloud resources with public clouds, configure virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to evaluate the strategic business benefits of new technologies such as Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization professionals offer world-class Windows Hyper-V consulting and VMware ESXi support.

Dynamics GP (formerly Great Plains) Customization and Training
Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that enhances cloud integration, works with the most popular smart phones and tablets, permits one-time login with Azure Active Directory, and tightens security. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants offer the broad technical skills and experience to resolve the many technical and business issues associated with upgrading to Dynamics GP 2015 R2 and can assist your organization to carry out a smooth migration that will maximize the business value of your investment in this mission-critical platform.

Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants can provide online or onsite expertise to assist organizations of any size to plan, deploy, manage, update or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide advanced expertise for the products, technologies and services that make up building a cohesive Jabber collaboration solution such as Cisco network appliances and management software, Microsoft Office 365 apps, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP trunking, WiFi systems, cyber security, cloud computing, immersive telepresence systems, PBX systems, business continuity, and the many other pieces of a modern collaboration solution.

Cisco Unified Messaging and Collaboration Consulting Services
Progent offers remote or onsite access to a certified CCIE specialist to assist you to design, implement, manage and troubleshoot unified communications environments that incorporate Cisco Unified Communication products in a local, distributed, or hybrid cloud environment. Progent's Cisco Unified Communications consultants have extensive backgrounds assisting companies of any size to create advanced collaboration solutions by delivering services such as Cisco Unified Communications Manager and Cisco CallManager planning and deployment, VoIP phones and soft phones configuration, and Cisco wireless VoIP phone deployment. Progent's consultants can help you with Cisco's extensive library of UC applications like Cisco Jabber, WebEx Meeting Center, Unity Express, Cisco Unified Contact Center, and Unified Attendant Console.

Design and Deployment Support for Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified Wi-Fi experts offer Aironet Wi-Fi AP consulting and Cisco wireless controller expertise so you can benefit from the IEEE 802.11ac Wi-Fi standard to get three times the speed for your Wi-Fi LAN while increasing the coverage.

SharePoint 2016 Migration and Hybrid Deployment Support
SharePoint 2016, designed for local deployments of SharePoint, supports deep integration with SharePoint Online and Office 365 to allow hybrid environments that transparently combine on-premises and cloud-based resources. Additional improvements include fast provisioning with the MinRole installation feature, increased scale, higher performance, stronger security and compliance, advanced analytics via Power BI integration, and a modernized user experience for collaboration. Progent's Microsoft-certified SharePoint consultants can provide affordable online and on-premises consulting expertise, application development, and troubleshooting support for organizations of all sizes who intend to migrate to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint. To learn more, visit SharePoint 2016 Migration and Hybrid Integration Support.

Talk to a Progent Network Consultant
To find out how to access a Progent network consultant for remote or on-premises help in , call 1-800-993-9400 or visit Online Network Support.