For small office network systems located in the state of Massachusetts, Progent's Microsoft authorized engineers can deliver phone support and troubleshooting to solve your computer network problems fast and cost effectively. Progent has developed world-class expertise, advanced software utilities, and support databases to troubleshoot and resolve computer network problems while avoiding the high cost and delays normally associated with onsite technical service dispatches.

If your Massachusetts business is located beyond the larger metro areas such as Boston, Worcester, Springfield, Lowell, or Cambridge, your nearby network systems support choices may be limited in skills, or unavailable during urgent situations. This results in a network that is unusable or causing wasted time due to technical problems going unresolved for too long. Progentís staff of seasoned network engineers average more than 10 years of real-world computer industry experience, in the trenches of IT support, performing a broad range of technical projects for a diverse range of clients. This means you obtain not just the technical know how needed for the job, but an expert with field proven methods for applying those skills to deliver cost effective network solutions.

Progent's Consulting, Programming and Training Support for Microsoft Office Excel and Office 365 Excel
Progent's certified Office Excel and Office 365 Excel application consultants offer a broad range of remote support services to help your organization to plan, develop, pilot test, install, administer, and troubleshoot applications based on any release of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can assist you to migrate your legacy Excel applications to the newest releases of Excel, support Excel on iOS and Google Android mobile devices, and identify and fix compatibility problems between various versions of Excel. Progent offers as-needed support to clients who need a fast fix to a stubborn issue associated with Office Excel and Progent also offers comprehensive project management support for upgrading or creating mission-critical applications built on Excel. Progent's cost-effective online training classes for Office Excel can be customized to meet the needs of individual users or groups.

In-depth Expertise in Microsoft's Leading Server Environments
Progent's group of IT consulting experts can assist large businesses to plan, install, and manage major rollouts of key Microsoft technologies by offering support such as Active Directory design, Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 configuration, Exchange Server 2010 maintenance, SharePoint Server 2013 configuration, Microsoft Skype for Business Server migration consulting and Microsoft Lync Server 2013 management, plus SQL Server 2016 upgrades and Microsoft SQL Server 2014 application development. Progent has worked with some of the world's biggest businesses to integrate technology powered by Microsoft products and offers branch office IT supports for enterprises with branch offices in or larger cities throughout the U.S.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service based on a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to evaluate your company's ability either to stop or recover rapidly after a ransomware attack. Progent will consult with you directly to collect information concerning your current AV defense and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to deploy a cost-effective AV and backup environment that meets your company's needs. For details, visit Progent's ProSight Ransomware Preparedness Report Service.

Cisco Firepower Firewalls Consulting Services
Cisco's Firepower NGFWs Firewalls provide a major performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer unified management and automation of advanced security features such as application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco-certified CCIE firewall consultants can help you to design and carry out a smooth upgrade to Cisco Firepower Series firewalls from legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally control IT environments that span local offices, data centers, and cloud resources. For more information about Cisco's Firepower line of Next Generation Firewalls (NGFWs), refer to Firepower firewalls integration expertise.

Cisco Small Business WiFi APs Consulting Services
Cisco's Small Business series of APs are Linux-powered units intended as entry-level Wi-Fi APs for small offices. Progent's Cisco CCIE wireless infrastructure consultants offer remote or on-premises integration and troubleshooting services to assist you to plan, implement, upgrade, tune, manage and debug Cisco Small Business wireless access point deployments of any size or topology. To find out more about Progent's support for current and legacy Cisco Small Business 100, 300 and 500 series of WiFi access points, refer to Cisco Small Business 100, 300 and 500 wireless access points consulting.

NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering with synchronous replication to deliver fast, zero RPO disaster recovery between datacenters that are as far as 300km apart from each other. Progent offers the skills of a NetApp MetroCluster expert who can help you to plan, configure, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that meets your technical requirements and IT budget. Progent can ensure you follow leading practices for configuring your MetroCluster solution by delivering guidance with tasks like assigning disk pools, arranging aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker, setting up a configuration replication network, and testing your DR system to verify compliance with industry standards and government mandates.

Desktop Support Services
Progent can deliver a wide range of affordable support services to assist you business to install, integrate, repair, and manage workstations and notebooks based on Microsoft Windows, macOS and OS X, or various versions of Linux. Progent's desktop support services include Windows 10 planning support, Microsoft Windows 8.1 expertise, Windows 7 technical support, Microsoft Office and Office 365 integration, and 64-bit computing upgrades.

Web Site Development Consulting
If you want to revamp your corporate Web site, create internal Webs for applications like HR or employee education, establish a standout Web presence for a new venture, or build world-class, database-driven web applications, Progent can provide talented and experienced web architects and developers. Progent's experts can also assist your company to host your web environment by designing and maintaining a protected, robust server and communications environment featuring offsite and mobile connectivity. Services available through Progent's Experts Team include web Site design, web project management, .ASP and .NET programming, graphics design, and 1-on-1 training for popular web site development platforms. For data-driven web sites, Progent offers the services of SQL Server programmers, Oracle programmers and database administrators, and MySQL consultants.

Desktop and Mobile Device Centralized Administration Consulting
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 cloud integration, Microsoft System Center 2012 Configuration Manager design and deployment and Microsoft Intune expertise to centralize and streamline the management of your desktops along with your web-facing tablets and smartphones. Progent can help you to upgrade efficiently to SCCM 2016 from an older device management platform or assist you to enhance your current SCCM 2016 environment to accommodate your evolving business needs.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of information technology security professionals. GIAC certifications are recognized by companies and government organizations throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists offer expertise with any of the network security capabilities addressed within the GIAC accreditation including auditing infrastructure vulnerability, event handling, traffic analysis, web services security and security information and event management (SIEM) solutions for compliance with government requirements for promptly reporting security incidents.

Configuration of Cisco's Managed Switches
Progent's Cisco CCIE-certified network engineers can provide advanced online and onsite support for Cisco's Catalyst, Nexus and Meraki families of managed switches for applications that run the gamut from small businesses and campus networks to enterprise data centers and ISPs. Progent can assist you to deploy Cisco's rapidly evolving switch technology to achieve the performance, scale, uptime, virtualization, data protection and ease of management demanded by your business. For information about Progent's consulting and troubleshooting services for Cisco's extensive portfolio of Catalyst switches, refer to Cisco Catalyst switch consulting and support. To learn about Progent's consulting and troubleshooting services for Cisco's Nexus line of data center switches, see Cisco Nexus switch consulting and support services. For details about Progent's support for Cisco Meraki switches, refer to Cisco Meraki switches consulting services.

Contact a Progent Computer Support Expert
To learn how to contact a Progent computer consultant for online or onsite help in , call 1-800-993-9400 or visit Remote Computer Help.