Company computer networks inMassachusettsnow have prompt and economical remote help from Progent's certified network security engineers to help with urgent security issues. The cost is affordable, charges are by the minute, engagement is fast, and service is unbeatable. Progent also offers assistance for complex engagements that requires the knowledge of senior security consultants with high-level industry credentials.

In case yourMassachusettsoffice is based away from more populated metropolitan areas includingBoston, Worcester, Springfield, Lowell, or Cambridge, support from nearby qualified security support specialists could be problematic when you have an urgent situation. This can result in a loss of income for your business, angry clients, unproductive employees, and distracted management. By contacting Progent's remote support, you have access to a Premier security professional ready to deliver assistance when you have to have it to get your network running and restore your data.

Progent can help you in all your initiatives to protect your network with support services that ranges from network security audits to creating a company-wide security strategy. Progent offers affordable support to help small and midsize companies to configure and maintain secure IT environments powered by Windows and Cisco technology and that may include computers running UNIX, Linux, Solaris, or Apple Mac OS X operating systems as well as mobile clients with Apple iPhones and iPads or Google Android or Windows Phone smart phones and tablets.

Progent can also show you how to outsource spam blocking and defense against email-borne security threats. Email Guard is Progent's email filtering and encryption solution that uses the services and infrastructure of leading information security companies to deliver centralized management and world-class protection for all your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further level of inspection for incoming email. For outgoing email, the local security gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your corporate firewall.

Progent's certified professionals are available online or in person to offer a range of emergency or longer-term computer security services such as:

  • Run extensive network security audits
  • Recuperate rapidly after serious security breaches
  • Install effective firewalls
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  • Deploy advanced applications for automatic protection against viruses, spam and DHAs
  • Develop a comprehensive security strategy with round-the-clock network monitoring
  • Offer comprehensive Help Desk Services
  • Create a practical backup and recovery solution based on Data Protection Manager backup technology
If your network has an emergency requirement for computer security support, refer to Progent's Urgent Online Technical Help.

Progent's consultants provide world-class support in vital areas of network protection that include auditing, firewall and VPN expertise, and high-level security planning.

System Security Assessment
Progent's expert security consultants can evaluate the effectiveness of your current computer protection systems through exhaustive remote automated analysis via advanced utilities and tested procedures. Progent's skill in administering this testing saves you money and assures an objective portrayal of weaknesses. The knowledge your IT organization gains can form the foundation of a security strategy that will allow your information system to operate safely and adapt quickly to future threats.

Automated Vulnerability Assessment
Progent provides expertise in the use of security testing software including Microsoft Baseline Security Analyzer and GFI LANguard NSS for affordably running a variety of programmed network auditing scans to identify possible security holes. Progent has broad knowledge of other security analysis tools such as NMAP, AMAP application mapper, eEye Vulnerability Scanner, as well as utilities like SolarWinds, Netcat, Hydra, and Nikto. Progent can help you to understand audit reports and respond effectively.

Progent can show you how to build protection into your business operations, configure scanning tools, define and implement a secure network environment, and suggest policies to optimize the security of your network. Progent's security engineers are able to show you how to set up a firewall, design safe remote access to email and business applications, and install virtual private network. Find out additional information about Progent's automated security analysis.

Security Inventory and Evaluation Packages for Small Businesses
Progent has put together two ultra-affordable security inventory and evaluation bundles designed to enable small companies to receive an objective network security assessment from a certified security specialist. With Progent's External Network Security Inventory Scan, a security expert runs a comprehensive test of your network from outside your firewalled perimeter to uncover potential weaknesses in the security profile you expose to the public. With Progent's Internal Security Inventory Scan, an engineer executes a network scan from an authorized machine inside your firewall to determine your exposure to inside assaults. The two security inventory packages are configured and run from a protected remote site. The project is managed by a consultant who has earned high-level security credentials and who produces a report that details and analyzes the data collected by the scan and suggests practical improvements where appropriate.

Stealth Intrusion Analysis Support Services
Stealth intrusion testing is an important component of any comprehensive network security plan. Progentís security professionals can run extensive penetration checks without the knowledge of your company's internal network support resources. Unannounced penetration checking shows whether existing security monitoring systems such as intrusion detection alerts and event log monitoring are correctly set up and actively monitored. Learn more on Progent's network penetration testing support services.

Firewalls and VPN Solutions
Progent's expertise in network security solutions encompasses extensive field work with leading firewalls and VPN products offered by multiple vendors including Cisco, Microsoft, and CheckPoint. Progent offers the support of consultants with important industry accreditations including Cisco Certified Internetwork Expert (CCIE) and Microsoft Certified Systems Engineer.

Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Firewalls, and PIX Firewalls Configuration and Debugging
The current Cisco ASA 5500-X Family of firewalls with Firepower Services provide significantly more value than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Since Cisco's purchase of Sourcefire, the entire line of ASA 5500-X firewalls can be provisioned to enable Firepower Services, built on Sourcefire's Snort technology, which is the market's most deployed intrusion protection system. Firepower services provide enhanced features such as advanced malware protection (AMP), URL filtering, real-time threat analytics, and security automation. Progent's Cisco-certified CCIE network experts can help your company to maintain your current PIX or ASA 5500 security appliances or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and onsite support for ASA 5500-X firewalls with Firepower Services and can assist your organization to plan, integrate, optimize, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services. See more details about ASA Firewalls with Firepower Services configuration and debugging support.

Cisco Network Security and VPN Engineering Services
Cisco's security and offsite access products provide a full line of manageable security products to help protect your wired and wireless information system. Cisco's VPN product family features switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's expert consulting staff includes field-proven specialists with Cisco's CCIE and Cisco Certified Network Professional qualifications who are able to help your organization to select Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that align most closely with your business goals. Find out additional details about Progent's Engineering Expertise for Cisco Security Technology and Virtual Private Network Products.

Support Expertise for Other Firewall and Virtual Private Network Technology
Progent provides small and medium size businesses professional support for Intrusion Protection products and IPsec VPN products from leading firewall and Virtual Private Network security companies including WatchGuard, Juniper Networks, and SonicWall. Progent can show you how to create a detailed security plan and select the right products from a variety of vendors to achieve your security goals while sticking within your budget limits.

Progent's Flat-rate Managed Services for Information Assurance
Progent's affordable ProSight line of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior analysis technology to guard endpoint devices as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely evade traditional signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a unified platform to address the complete threat lifecycle including blocking, infiltration detection, containment, remediation, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection services offer affordable multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering through cutting-edge tools incorporated within a single agent managed from a unified control. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP environment that meets your organization's specific requirements and that allows you demonstrate compliance with legal and industry data protection standards. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for immediate attention. Progent's consultants can also assist you to install and test a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

ProSight DPS: Managed Backup
ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates your backup activities and allows fast recovery of critical data, applications and virtual machines that have become unavailable or corrupted due to component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup consultants can provide world-class expertise to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your business-critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top data security companies to provide centralized management and comprehensive protection for all your email traffic. The powerful structure of Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage. Email Guard's onsite gateway appliance adds a further layer of analysis for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your security perimeter. For more details, visit Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual host configured and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS software, and the applications. Since the system is virtualized, it can be moved immediately to a different hardware environment without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and protect data about your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted about upcoming expirations of SSLs or domains. By updating and organizing your IT documentation, you can eliminate as much as half of time spent trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.

Certified Network Security Design
Every business ought to develop a carefully considered security program that incorporates both preventive processes and response planning. The proactive plan is a collection of steps designed to minimize vulnerabilities. The reactive plan helps your network security personnel to assess the damage resulting from a security penetration, repair the damage, record the experience, and get the IT network restored as soon as possible.

Progent's certified information security consultants are available to help your business to run a complete risk assessment and define a network security strategy to establish security policies and controls to mitigate ongoing attacks and dangers.

CISM Qualified Security Consulting Expertise
The CISM organization defines the core capabilities and global standards of skill that IT security professionals are expected to master. It provides executive management the confidence that consultants who have qualified for their CISM credential have the experience and capability to deliver efficient security administration and support services. Progent can provide the expertise of CISM Premier security consultants to assist businesses with:

  • Network Security Governance
  • Vulnerability Analysis
  • Network Security Program Management
  • IS Security Management
  • Recovery Management
Find out additional details concerning Progent's CISM Qualified Information Security Consulting Services.

CISSP Certified Security Engineering Services
CISSP certification denotes mastery of a worldwide standard for data security. ANSI (American National Standards Institute) has awarded the CISSP credential recognition in the field of information security stipulated by ISO 17024. Progent can provide access to of security consultants who have earned CISSP certification. Progent can provide a CISSP-certified professional to help your company in a variety security areas including:

  • Security Management Procedures
  • Security Infrastructure and Models
  • Access Management Solutions and Methodology
  • Applications Development Security
  • Operations Security
  • Physical Security
  • Data Encryption Mechanisms
  • Telecom, Network and Internet Security
  • Disaster Recovery Planning
Read more information about Progent's CISSP Accredited Cybersecurity Support Services.

CISSP-ISSAP Qualified Secure IT Architecture Consulting Services
Progent's CISSP-ISSAP Certified network architecture engineers are consultants who have earned ISSAP Certification as a result of rigorous testing and extensive work with network security design. The ISSAP certification represents demonstrated skill in the most complex requirements of information system security architecture within the wider field of information security knowledge needed for CISSP accreditation. Progent's ISSAP-certified security specialists can help your company with all phases of secure network architecture including.

  • Access Management Systems and Techniques
  • Telecommunications and System Infrastructure Security
  • Data Encryption Solutions
  • Needs Analysis and Security Criteria
  • BCP and Disaster Recovery Planning
  • Site Security
Learn more information concerning Progent's ISSAP Certified Secure System Architecture Consulting Professionals.

CISA Qualified IS Security Auditing Consulting Assistance
The CISA credential is a recognized qualification that signifies expertise in information system security audit and control. Certified by the American National Standards Institute, the CISA accreditation has candidates pass an extensive test given by the ISACA international professional group. Progent's CISA IS security audit experts can assist your IT organization in the areas of:

  • IS Audit Process
  • Information Technology Governance
  • Network Assets and Infrastructure Planned Useful Life
  • IT Service Delivery
  • Protecting Information Resources
  • Business Continuity Preparedness
Get additional information about Progent's CISA Accredited IS Security Auditing Consulting Services.

CRISC Experts
The CRISC program was established by ISACA to validate an IT professional's ability to plan, implement, and maintain information system controls to reduce network risk. Progent can provide the expertise of a CRISC-certified engineer to help your company to develop and carry out a business continuity or disaster recovery plan that follows leading practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and budgetary guidelines. Progent's CRISC network risk management experts offer a range of risk identification services such as:

  • Collect information and review documentation to evaluate significant risk scenarios
  • Inventory statutory, industry, and contractual mandates and company standards related to your network to assess their potential impact on your business goals
  • Point out possible vulnerabilities for your business processes to assist in analyzing your corporate risk
  • Develop a risk awareness initiative and conduct training to make sure your organization appreciate IT risk so they can assist with your risk management program
  • Connect key risk vectors to your associated business procedures to help assign risk ownership
  • Determine risk appetite with your senior leadership and key stakeholders to ensure they match
Read additional details concerning Progent's CRISC Risk Management Consultants.

GIAC Qualified Security Consulting Support
GIAC was established in 1999 to validate the knowledge of information technology security professionals. GIAC's mission is to ensure that an accredited security consultant has the knowledge needed to deliver services in vital categories of network, information, and application software security. GIAC certifications are acknowledged by businesses and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-qualified network security audit engineers are available to assist your company with:

Read more information about Progent's GIAC Information Assurance Expertise.

Contact a Progent Security Expert
To find out how to get in touch with a security engineer for online or onsite expertise in Massachusetts, phone 1-800-993-9400 or go to Remote Computer Help.



An index of content::

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    Progent's Microsoft-certified consultants have over 10 years of background delivering email support for companies ranging from small offices to global corporations. Progent provides economical support for all editions of Microsoft Exchange Server to enhance email and virus protection, design fault tolerant email environments, and implement remote and wireless email connectivity. Progentís Microsoft Exchange consulting services can help you in planning and carrying out a migration from an outdated SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Exchange Server 2016. Progent also offers support for Windows 8, Windows 7, Vista, and Windows XP desktops running Outlook and can help you configure Microsoft Outlook Web App (OWA) for all major browsers. For email virus defense, spam blocking and data data leak protection, Progent offers Email Guard security services.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their reach, lower their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and costs and get to market quickly.

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    Microsoft Windows Server Update Services enables information technology managers to deploy and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft WSUS, network support personnel can fully and effortlessly manage the installation of updates that are published via Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial configuration of Microsoft WSUS such as planning the Microsoft Windows Server Update Services deployment, configuring user's computers, establishing the Group Policy parameters, and making sure your Microsoft Windows Server Update Services GPO is associated with an Active Directory container that makes sense for your network environment.

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    Progent's Microsoft and Cisco certified computer consultants can provide expert support for a wide range of technologies and can provide that expertise online nationwide or onsite in major cities throughout the United States and anywhere in . Progent offers remote help for networks powered by Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that incorporate a mix of Windows and UNIX/Linux platforms. Progent also offers the help of Cisco CCIE infrastructure specialists for complex connectivity problems, as well as the the assistance of CISA-accredited security engineers to handle complex security planning and problem solving. Progent has provided remote troubleshooting to businesses in all 50 states in the United States.

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    The current Cisco ASA 5500-X Family of firewalls with Firepower Services offer significantly more value than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-certified CCIE network experts can assist your company to maintain your current PIX or ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, integrate, optimize, administer and debug firewall environments based on ASA 5500-X firewalls with Firepower Services.

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    Remote continuous network monitoring, proactive alerts, and periodic analytical reporting are vital to preserving the proper operation of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management solutions have advanced so far that companies of any size can get a degree of protection that was previously reserved for large enterprises. Progent offers a variety RMM solutions delivered as economical service packages designed to assist your company to detect and fix a an array of IT network issues before they can disrupt productivity.

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    Microsoft Lync 2013, renamed Skype for Business, enables organizations of all sizes to create a centrally managed and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, web conferencing with application sharing, and both IP and PSTN telephony across a wide range of desktop and mobile clients. Progent's certified Lync Server 2013 experts and network architects can help your company to evaluate the business benefits of Lync 2013, design an in-house, cloud-resident (with Lync Online) or mixed topology suitable for your present and long-term plans, implement Lync Server 2013 so as to speed up your ROI, and provide live online and onsite training to your management team and users. Progent has in-depth expertise in key pieces of a Lync 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can help you to combine Lync 2013 with key Microsoft Office and Office 365 apps including Outlook and PowerPoint.


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