If your business information network is inMassachusettsyou can now get fast remote contact with a UNIX or Cisco CCIE expert to help with urgent issues affecting your IT network. Progent maintains one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals accessible remotely of any independent support organization in the United States. The cost is reasonable, billing is per minute, sign-up is quick, and support is unbeatable.
In case yourMassachusettssmall business is located some distance from major urban areas such asBoston, Worcester, Springfield, Lowell, or Cambridge, contact with UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers is often problematic when there's a network crash. This can result in a drop in revenue for your business, upset clients, unproductive employees, and distracted executives. By calling Progent's remote support, you have access to a Certified consultant who can provide assistance whenever you need it to get your computer network on line.
Since Progent charges for telephone-based service by the minute, your company is invoiced only for technical help provided. Progent requires no startup fee. Many online consulting organizations have significant minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity and simple pricing model save you from large bills for quick fixes.
If your Massachusetts company requires online support for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or see Contact Progent.
Why is Progent's Online Support Services Unique?
Progent's experienced staff of remote consulting professionals offers a broad range of world-class computer skills. This enables Progent's online service experts to resolve the most complex network trouble more quickly than is feasible with ordinary independent support organizations or with the internal support staff commonly available to small or mid-size businesses. Progent has refined the tools and experience to repair problems efficiently in many different network configurations that feature combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE service specialists have qualified for professional certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service experts also hold a variety of high-level Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Associate.
To assist companies that run environments based on a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's remote support group makes available the assistance of consultants have earned prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering high-level security consulting, Progent provides remote contact with engineers who hold important security certifications such as Certified Information Security Manager consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing technical problems allows service escalation, if needed, to specialists with sufficient background to resolve unusually intractable problems. This accelerates remediation of emergency problems, avoids network disruption, and reduces technical support invoices.
For organizations throughout Massachusetts, Progent offers immediate remote access to a UNIX/Linux, Solaris, macOS or OS X consultant for critical help to repair network problems that are hurting your business and are beyond the scope of your on-hand IT maintenance group. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-Certified support professionals can interface with your network via state-of-the-art remote support technologies in order to provide quick and economical evaluation and repair of critical network issues.
Services Progent's Online Consulting Specialists Can Provide Your Massachusetts Business
Progent service specialists are qualified to provide expert help for an extensive array of UNIX/Linux, Apple, Cisco, and Microsoft solutions such as:
Online Expertise for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote computer support team can assist Massachusetts small businesses with a large set of computer products and technologies including network infrastructure, messaging solutions, security consulting for networks and business operations, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, virtual server options for server consolidation and streamlined administration, and moving from legacy applications to current solutions powered by updated versions of UNIX/Linux, Solaris, macOS and OS X, or Windows.
Progent's support experts offer remote technical help for computers powered by leading derivatives of UNIX including:
macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux platforms including
Cisco Network Architecture and Security Technology
Progent is unmatched in the IT consulting arena for providing fast and economical communication with Cisco CCIEs. CCIEs are high-level networking engineers who earn this prestigious certification only after thorough testing supervised by Cisco. The vast majority of CCIEs are employed by large enterprises or nationwide Internet service providers, and consequently their expertise is not conveniently accessible to small and mid-size businesses.
Progent is one of the only computer support firms that ensures that Cisco CCIEs are available to support small and mid-size companies. Also, Progent offers fast access to a CCIE by telephone so your company can receive immediate support for critical system issues that are disrupting your business but are beyond the scope of your local IT maintenance resources. Progent's CCIE consultants can tie into your system using secure remote support technology in order to execute rapid and affordable diagnosis and repair of urgent system trouble.
Cisco Certified experts from Progent can help your business to design, implement, and support a converged network infrastructure that can streamline business processes, reduce expenses, and speed time to positive ROI. By offering Cisco integrated services routers expertise with Cisco Catalyst switches consulting services and Cisco Aironet wireless products configuration assistance, Progent can greatly improve the strategic value of your integrated network in Massachusetts. To see additional information about Progent's services for Cisco network appliances, visit Cisco Technology Professional Expertise.
Microsoft Partner for Online Expertise for Microsoft Windows
Progent's Microsoft-premier remote service professionals can provide computer repair and IT assistance for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your business the assistance of support engineers who can help your company with a wide range of platform practice areas including
Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
MS Exchange 2019 Server integration,
Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 integration,
SharePoint Server 2019 design and integration,
SharePoint 2016 migration and hybrid deployment consulting services,
Microsoft Teams expertise,
Skype for Business planning and deployment support and Lync migration, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online planning,
SBS Server 2011 consulting, and
Windows Essentials cloud integration.
Premier System Security Professionals
Progent offers you the services of certified CISM, CISA and CISSP security professionals who can deliver a range of system protection services that can strengthen the immunity of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against internal or external threats or help you to recuperate quickly from an assault. Security services offered by Progent include: comprehensive security audits utilizing technologies such as GFI LANguard NSS, AMAP Application Scanner, and software from Metasploit and Hydra; efficient recuperation from malicious attacks; configuring firewalls; planning safe techniques for remote and mobile access; protecting your messaging infrastructure against viruses, spam and directory harvest attacks; and implementing round-the-clock proactive monitoring. To read additional information about Progent's security support for small and midsize companies, see Progent's Professional Support for Network Security.
Applications Services: Online Classes, Development, Problem Solving
Progent's Mac technology consultants can support the creative facets of Macintosh environments by providing consulting services and education in imaging, sound, and video. Progent's consultants can provide expertise in a range of Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Group can supply in-depth engineering expertise and training in special application fields such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for familiar Microsoft applications including Microsoft CRM, MS Office Project, Office Word, and Microsoft Office Excel. To learn more about Progent's consulting, programming, and training services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.
Help Desk Support and Outsourcing Options
Progent provides a variety of service offerings for Call Center services including UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing.
Progent's Call Center Outsourcing Services are intended primarily for companies who require the immediate accessibility of a professional Help Desk Call Center but who have relatively small budgets and internal support resources. Progentís Virtual Help Desk is a transparent extension of your existing Call Center staff. Progent can operate as a main Call Center for your business, represent an escalation resource for tough network problems, or be available in those instances when your other resources are too busy. Progent's Help Desk Consulting Services can assist you in establishing an effective new Help Desk or improving your current one, selecting or programming Call Center software products to address the particular needs of your business, or adding supplemental personnel to work remotely in conjunction with your in-house Call Center group during high-demand scenarios such as software migrations. To find out more information about Progent's Help Desk support, visit Progent's Help Desk Support.
Progent's Online Technical Support Tools
Progent has developed a set of customized technologies, evolved during more than a decade of use, dedicated to allowing the highest quality of service for delivering online technical support and troubleshooting for small and midsize business IT systems. Progent offers secure Virtual Private Network support for VPN gateways from multiple leading vendors including Microsoft, Cisco, Netscreen and Watchguard. Secure VPN online connectivity allows the experts of Progent's Technical Response Center to interface to your network remotely without violating corporate security.
Progent's advanced customer support reporting application keeps comprehensive records for all service delivered to Progent's clients. Each authorized Progent team consultant has the benefit of the details of support provided to every client by any team engineer. This database of issues and resolutions is organized as a conveniently searchable internal knowledge base that enables Progent's online technical professionals to share their knowledge company-wide to make sure that the quality of Progent's support services grows daily. Progent's partnerships with major vendors such as Cisco and Microsoft make available additional extensive support knowledge bases as well as to vendors' internal engineering personnel that enable Progent's remote service specialists to arrive at the best solutions quickly.
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Now
To see how to get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for urgent remote professional expertise in Massachusetts, phone 1-800-993-9400 or visit Expert Remote Network Support.