If your business computer network is in Massachusetts you can depend on quick online help from a UNIX or Cisco CCIE expert to assist with urgent problems that threaten your computer network. Progent retains one of the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts accessible online of any independent support organization in the U.S. The cost is affordable, billing is by the minute, engagement is immediate, and service is unbeatable.
If your Massachusetts business is situated outside of larger metropolitan neighborhoods like Boston, Worcester, Springfield, Lowell, or Cambridge, contact with UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers is often problematic during a crisis. This can cause lost productivity for your business, upset clients, idle workers, and distracted executives. By contacting Progent's remote support, you can get in touch with a Premier professional ready to offer assistance when you have to have it to keep your system running.
Because Progent bills for phone help by the minute, your business pays exclusively for technical help received. Progent requires no service activation fee. Many online support companies have substantial minimum fees or charge for every fifteen minutes or longer. Progent's by-the-minute granularity and straightforward billing policy do away with unexpectedly large tabs for quick repairs.
If your Massachusetts business needs remote help for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or refer to Contact Progent.
What Makes Progent's Online Support Program Special?
Progent's experienced team of online support professionals possesses a broad array of world-class computer knowledge. This enables Progent's remote technical support specialists to deal successfully with the most challenging technical problems more quickly than is feasible with ordinary third-party support organizations or with the internal support staff commonly found in smaller companies. Progent has refined the technology and experience to repair technical issues economically in a wide variety of network configurations that feature mixtures of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have earned professional credentials including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support team members also hold a variety of key Cisco certifications which include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional, CCVP, and Design Associate.
To assist companies that maintain networks powered by a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's remote service group offers the services of engineers who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security expertise, Progent provides online contact with engineers who have been awarded important security credentials such as CISM Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional consultants. The scope of Progent's expertise combined with Progent's team-oriented approach to fixing network problems allows trouble ticket escalation, if needed, to experts with relevant background to resolve particularly intractable problems. This accelerates remediation of urgent problems, avoids network disruption, and minimizes technical support invoices.
For businesses in the state of Massachusetts, Progent offers fast remote contact with a UNIX/Linux, Sun Solaris, Apple macOS or OS X consultant for critical expertise to fix network problems that are hurting your business and are outside the scope of your ordinary computer service resources. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Premier service team can interface with your computer environment with the latest remote support technologies that allow them to provide rapid and economical diagnosis and remediation of critical IT problems.
Troubleshooting Services Progent's Phone-based Support Specialists Can Offer Your Massachusetts Business
Progent's online professionals can provide expert support for a comprehensive set of UNIX, Apple OS X, Cisco, and Windows products and technologies such as:
Remote Support Services for UNIX, Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based network support staff can help Massachusetts companies with a large set of computer products and technologies that include network infrastructure, messaging solutions, security expertise for computer systems and company processes, Windows integration with UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, VMware technologies for server consolidation and streamlined management, and migration from legacy applications to modern solutions based on updated versions of UNIX, Linux, Solaris, macOS and OS X, or Windows.
Progent's service professionals offer online troubleshooting for computers based on popular variants of the UNIX OS including:
macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
SGI/Irix or mainstream Linux packages including
Cisco Network Architecture and Security Solutions
Progent leads the network support industry for offering immediate and economical access to Cisco CCIEs. Cisco-certified CCIEs are sought-after network engineers who qualify for this rare certification only after strenuous testing given by Cisco. In most cases CCIEs work for big enterprises or national ISPs, and so their skills are not easily accessible to the general public.
Progent is one of the few computer service organizations that makes sure that Cisco CCIEs stay accessible to assist small and medium sized organizations. In addition, Progent can provide convenient communication with a CCIE by phone so your company can receive timely help for urgent system issues that are hurting your productivity but are outside the scope of your usual IT support resources. Progent's CCIE engineers can tie into your environment via secure on-line troubleshooting technology in order to provide fast and affordable analysis and repair of critical network trouble.
CCIE and CCNP Certified consultants from Progent can assist your company to architect, implement, and manage an integrated network infrastructure that can simplify operations, lower expenses, and accelerate the path to positive ROI. By providing Cisco broadband routers expertise with Cisco Catalyst switches consulting services and Cisco Aironet wireless technology configuration assistance, Progent can greatly increase the strategic value of your information system in Massachusetts. To learn more information concerning Progent's support for Cisco infrastructure, see Cisco Network Consulting Services.
Microsoft Partner for Online Consulting for Microsoft Windows
Progent's Microsoft-premier online support experts can deliver network repair and IT help for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your company the assistance of support engineers who can assist your company with a wide variety of platform expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
MS Exchange Server 2016 planning and deployment, Exchange 2013 configuration,
Microsoft Exchange Server 2010 management,
SharePoint Server development,
Skype for Business integration support and Lync 2010 maintenance, Forefront Threat Management Gateway administration and ISA Server maintenance, MS SQL Server 2017 consulting,
SQL Server 2016 integration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager network monitoring,
Project Server planning,
Small Business Server consulting, and
Windows Essentials migration and cloud integration.
Certified Security Professionals
Progent offers you access to expert CISM, CISSP and ISSAP security consultants who offer a range of security services that can improve the immunity of your UNIX/Linux, Solaris, or Apple macOS and OS X network against internal or external threats or help you to revive fast from an attack. Security solutions offered by Progent include: comprehensive security evaluation utilizing tools such as GFI LANguard, EEYE Vulnerability Scanner, and software from Solar Winds and Nikto; quick recovery from virus and worm attacks; integrating firewalls; planning secure techniques for remote and mobile access; securing your email infrastructure against viruses, spam and DHA attacks; and implementing continual automated monitoring. For additional information concerning Progent's security support for small and midsize companies, see Progent's Professional Expertise for Network Security.
Applications Support: Training, Programming, Problem Solving
Progent's Mac technology experts can promote the creative aspect of Macintosh environments by providing help services and education in imaging, audio, and motion video. Progent's support professionals can provide expertise in a variety of Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Team can supply professional consulting support and education in specific application areas including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, customization, and education for popular Microsoft applications including Microsoft CRM, MS Project, Word, and MS Office Excel. To learn more on Progent's expertise, programming, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.
Help Desk Support and Outsourcing Alternatives
Progent provides several service offerings for Call Center services including UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Process Consulting and Staffing.
Progent is a Microsoft Partner and has a large team of Cisco-authorized network infrastructure specialists. Progent's Help Desk Call Center team of seasoned UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are ready to give your clients fast contact with a large technical support team with years of background in telephone-based support and remote access troubleshooting for small and midsize business networks. Progent's focus is on giving the Help Desk a respected reputation as a significant contributor to business performance, and Progent's charter is to resolve and not merely record problems. To find out more on Progent's Help Desk support and outsourcing services, visit Progent's Help Desk Call Center Support.
Progent's Online Technical Support Tools
Contact a UNIX/Linux or Cisco Network Support Expert Immediately
Progent's powerful customer support reporting software includes extensive records for all service provided to Progent's clients. Every active Progent team consultant has the benefit of the history of services rendered to every client by any team member. This history of problems and fixes is structured as an easily accessible proprietary database that allows Progent's online support experts to share their knowledge company-wide to ensure that the efficiency of Progent's support services improves over time. Progent's partnerships with major industry leaders such as Cisco and Microsoft permit access to additional vast technical support knowledge bases as well as to manufacturers' internal support staff that enable Progent's online consulting experts to come up with the best resolutions promptly.
To see how you can get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Certified CCIE for emergency online consulting help in Massachusetts, phone 1-800-993-9400 or go to Urgent Online Computer Support.