If your business information network is inMassachusettsyou can now get fast remote contact with a UNIX or Cisco CCIE expert to help with urgent issues affecting your IT network. Progent maintains one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals accessible remotely of any independent support organization in the United States. The cost is reasonable, billing is per minute, sign-up is quick, and support is unbeatable.

In case yourMassachusettssmall business is located some distance from major urban areas such asBoston, Worcester, Springfield, Lowell, or Cambridge, contact with UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers is often problematic when there's a network crash. This can result in a drop in revenue for your business, upset clients, unproductive employees, and distracted executives. By calling Progent's remote support, you have access to a Certified consultant who can provide assistance whenever you need it to get your computer network on line.

Since Progent charges for telephone-based service by the minute, your company is invoiced only for technical help provided. Progent requires no startup fee. Many online consulting organizations have significant minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity and simple pricing model save you from large bills for quick fixes.

If your Massachusetts company requires online support for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or see Contact Progent.

Why is Progent's Online Support Services Unique?
Progent's experienced staff of remote consulting professionals offers a broad range of world-class computer skills. This enables Progent's online service experts to resolve the most complex network trouble more quickly than is feasible with ordinary independent support organizations or with the internal support staff commonly available to small or mid-size businesses. Progent has refined the tools and experience to repair problems efficiently in many different network configurations that feature combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE service specialists have qualified for professional certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service experts also hold a variety of high-level Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Associate.

To assist companies that run environments based on a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's remote support group makes available the assistance of consultants have earned prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering high-level security consulting, Progent provides remote contact with engineers who hold important security certifications such as Certified Information Security Manager consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing technical problems allows service escalation, if needed, to specialists with sufficient background to resolve unusually intractable problems. This accelerates remediation of emergency problems, avoids network disruption, and reduces technical support invoices.

For organizations throughout Massachusetts, Progent offers immediate remote access to a UNIX/Linux, Solaris, macOS or OS X consultant for critical help to repair network problems that are hurting your business and are beyond the scope of your on-hand IT maintenance group. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-Certified support professionals can interface with your network via state-of-the-art remote support technologies in order to provide quick and economical evaluation and repair of critical network issues.

Services Progent's Online Consulting Specialists Can Provide Your Massachusetts Business
Progent service specialists are qualified to provide expert help for an extensive array of UNIX/Linux, Apple, Cisco, and Microsoft solutions such as:

Online Expertise for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote computer support team can assist Massachusetts small businesses with a large set of computer products and technologies including network infrastructure, messaging solutions, security consulting for networks and business operations, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, virtual server options for server consolidation and streamlined administration, and moving from legacy applications to current solutions powered by updated versions of UNIX/Linux, Solaris, macOS and OS X, or Windows.

Progent's support experts offer remote technical help for computers powered by leading derivatives of UNIX including: macOS and OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux platforms including RedHat Linux, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent is unmatched in the IT consulting arena for providing fast and economical communication with Cisco CCIEs. CCIEs are high-level networking engineers who earn this prestigious certification only after thorough testing supervised by Cisco. The vast majority of CCIEs are employed by large enterprises or nationwide Internet service providers, and consequently their expertise is not conveniently accessible to small and mid-size businesses.

Progent is one of the only computer support firms that ensures that Cisco CCIEs are available to support small and mid-size companies. Also, Progent offers fast access to a CCIE by telephone so your company can receive immediate support for critical system issues that are disrupting your business but are beyond the scope of your local IT maintenance resources. Progent's CCIE consultants can tie into your system using secure remote support technology in order to execute rapid and affordable diagnosis and repair of urgent system trouble.

Cisco Certified experts from Progent can help your business to design, implement, and support a converged network infrastructure that can streamline business processes, reduce expenses, and speed time to positive ROI. By offering Cisco integrated services routers expertise with Cisco Catalyst switches consulting services and Cisco Aironet wireless products configuration assistance, Progent can greatly improve the strategic value of your integrated network in Massachusetts. To see additional information about Progent's services for Cisco network appliances, visit Cisco Technology Professional Expertise.

Microsoft Partner for Online Expertise for Microsoft Windows
Progent's Microsoft-premier remote service professionals can provide computer repair and IT assistance for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your business the assistance of support engineers who can help your company with a wide range of platform practice areas including Microsoft Windows Server 2019 migration services, Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, MS Exchange 2019 Server integration, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 integration, SharePoint Server 2019 design and integration, SharePoint 2016 migration and hybrid deployment consulting services, Microsoft Teams expertise, Skype for Business planning and deployment support and Lync migration, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online planning, SBS Server 2011 consulting, and Windows Essentials cloud integration.

Premier System Security Professionals
Progent offers you the services of certified CISM, CISA and CISSP security professionals who can deliver a range of system protection services that can strengthen the immunity of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against internal or external threats or help you to recuperate quickly from an assault. Security services offered by Progent include: comprehensive security audits utilizing technologies such as GFI LANguard NSS, AMAP Application Scanner, and software from Metasploit and Hydra; efficient recuperation from malicious attacks; configuring firewalls; planning safe techniques for remote and mobile access; protecting your messaging infrastructure against viruses, spam and directory harvest attacks; and implementing round-the-clock proactive monitoring. To read additional information about Progent's security support for small and midsize companies, see Progent's Professional Support for Network Security.

Applications Services: Online Classes, Development, Problem Solving
Progent's Mac technology consultants can support the creative facets of Macintosh environments by providing consulting services and education in imaging, sound, and video. Progent's consultants can provide expertise in a range of Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Group can supply in-depth engineering expertise and training in special application fields such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for familiar Microsoft applications including Microsoft CRM, MS Office Project, Office Word, and Microsoft Office Excel. To learn more about Progent's consulting, programming, and training services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.

Help Desk Support and Outsourcing Options
Progent provides a variety of service offerings for Call Center services including UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing.

Progent's Call Center Outsourcing Services are intended primarily for companies who require the immediate accessibility of a professional Help Desk Call Center but who have relatively small budgets and internal support resources. Progentís Virtual Help Desk is a transparent extension of your existing Call Center staff. Progent can operate as a main Call Center for your business, represent an escalation resource for tough network problems, or be available in those instances when your other resources are too busy. Progent's Help Desk Consulting Services can assist you in establishing an effective new Help Desk or improving your current one, selecting or programming Call Center software products to address the particular needs of your business, or adding supplemental personnel to work remotely in conjunction with your in-house Call Center group during high-demand scenarios such as software migrations. To find out more information about Progent's Help Desk support, visit Progent's Help Desk Support.

Progent's Online Technical Support Tools
Progent has developed a set of customized technologies, evolved during more than a decade of use, dedicated to allowing the highest quality of service for delivering online technical support and troubleshooting for small and midsize business IT systems. Progent offers secure Virtual Private Network support for VPN gateways from multiple leading vendors including Microsoft, Cisco, Netscreen and Watchguard. Secure VPN online connectivity allows the experts of Progent's Technical Response Center to interface to your network remotely without violating corporate security.

Progent's advanced customer support reporting application keeps comprehensive records for all service delivered to Progent's clients. Each authorized Progent team consultant has the benefit of the details of support provided to every client by any team engineer. This database of issues and resolutions is organized as a conveniently searchable internal knowledge base that enables Progent's online technical professionals to share their knowledge company-wide to make sure that the quality of Progent's support services grows daily. Progent's partnerships with major vendors such as Cisco and Microsoft make available additional extensive support knowledge bases as well as to vendors' internal engineering personnel that enable Progent's remote service specialists to arrive at the best solutions quickly.

Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Now
To see how to get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for urgent remote professional expertise in Massachusetts, phone 1-800-993-9400 or visit Expert Remote Network Support.


An index of content::

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    Our Experts Team offers support in important technologies such as Apple OS integration and programs; Expertise for Linux-powered, UNIX-powered, and Sun environments; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Line-of-business and specialized application help; CIO, business analyst, and project logistics outsourcing; Special applications design and deployment; Web site, eCommerce, EDI, and customer portal design and integration; DBM support and performance help; Business information expertise; and Telecom architecture support.

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    Progent can assist your organization to design a migration to Teams from Skype for Business Online and configure, manage, and troubleshoot a cloud or mixed deployment of Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.

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    Progent has over a decade of background integrating, and supporting the key components that make up System Center and can help your organization to plan, install, maintain, and fix your Microsoft System Center 2012 R2 ecosystem to maximize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent's consultants can help you to migrate to the latest edition of Microsoft System Center from an earlier one or from a third-party datacenter management solution to provide the advantages of enterprise-class provisioning, management automation, security and compliance, plus datacenter and application availability and performance monitoring.

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    Progent offers small organizations a pair of specially designed security evaluation packages that provide, at a set fee, remotely managed inventory scans of your network security profile which are evaluated by certified information security specialists who interpret the data collected by the remote scan, deliver objective evaluations of your existing security vulnerability, and offer recommendations for remediation. Progent has developed two complementary security evaluation packages for external and internal scanning that are priced to meet the restricted budgets of small businesses while offering enterprise-class assessments of your IT network's exposure to assault.

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    Progent's Microsoft-certified consultants can help you to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to Configuration Manager 2012 from an older change management platform or help you to enhance your current SCCM 2012 ecosystem to accommodate your evolving IT requirements. Also, Progent can assist you to create a software foundation that fully supports SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and Internet Information Services.

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    Progent's Cisco-certified Wi-Fi technology consultants can help you to deploy, manage, and debug Cisco wireless products such as Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.

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    Progentís Wireless Consulting Services offer a convenient, affordable option for companies of any size to deploy, manage and repair advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and deploy hardware like Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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    Microsoft Forefront Threat Management Gateway builds on the proven security capabilities of Internet Security and Acceleration Server 2006 and offers a easily administered Internet gateway that acts as a single-server solution for an array of security features such as an application layer and network layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, Virtual Private Network management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security reporting features, allows customized reporting generated by SQL Server, works with Active Directory to streamline authentication, and can be operated as a virtual server to lower costs and enhance availability. Progent's Microsoft engineers can assist you to design and carry out test and production deployments; integrate Forefront TMG 2010 with Windows Server 2008 R2, AD, SQL Server, Exchange Server, and SharePoint 2010; install Forefront Threat Management Gateway 2010 to run on a virtual machine with Windows Hyper-V; and provide continuing support and repair services. Progent can also help your organization to upgrade economically to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.

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    For corporations with branch offices in California or any region served by Progent's consultants, Progent's Microsoft-Certified network consulting professionals and certified Cisco network specialists can provide a variety of network support services including project management, Sarbanes Oxley compliance, site moves, enterprise security, system design, on-site or remote branch office support, and technical support for data center hosting facilities. A Progent network consultant can show you how to plan a multi-site information system that makes smart use of collocation services and Internet hosting sites. Progentís Microsoft Certified consultants can help major enterprises design, integrate and maintain major rollouts of updated versions of Microsoft technology including Enterprise Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progentís CCIE and CCNP experts can help you configure Cisco technology for connection solutions that incorporate basic, high-speed, integrated, and wireless networking.

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    Barracuda Backup is an affordable, subscription backup/restore platform for small and medium-size organizations. A Barracuda Backup deployment can incorporate a custom-designed physical storage device manufactured by Barracuda or a software-based appliance with comparable functionality but which uses your existing storage hardware. Barracuda Backup safeguards vital company data produced locally, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting support services to assist you to design, integrate, manage and troubleshoot a backup and disaster recovery system based on Barracuda Backup.

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    Progent can provide the expertise of Microsoft-certified consultants and seasoned software developers, database administrators, project managers, Cisco-certified network engineers, disaster recovery specialists, and security professionals to help your business to evaluate the likely benefits of Microsoft SQL Server 2012 for your business, set up test environments at your site or at Progent's lab, plan and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other database platforms, and configure an efficient and safe network infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.

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    The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network experts can assist your company to manage your existing PIX or ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, deploy, tune, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

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    Microsoft SQL Server 2005 delivers powerful, standardized tools to IT professionals and information workers, reducing the complexity of creating, deploying, administering, and accessing company data and database programs on platforms ranging from handheld devices to corporate data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and broad knowledge in planning and building data-driven, comprehensive business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.


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