If your business network is in Massachusetts you can depend on quick remote access to a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified engineer to fix emergency issues involving your computer network. Progent maintains one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals available remotely of any nationwide service organization in the United States. Rates are competitive, charges are per minute, engagement is immediate, and service is unbeatable.

If your Massachusetts office is outside of larger urban neighborhoods including Boston, Worcester, Springfield, Lowell, or Cambridge, support from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts could be problematic when there's an urgent situation. This can cause a loss of productivity for your company, upset clients, idle employees, and distracted executives. By calling Progent's remote support, you can get in touch with a Certified professional who can provide assistance when you need it to get your computer network operating.

Because Progent bills for remote help per minute, your company is invoiced only for support delivered. Progent asks for no service activation surcharge. Some remote consulting companies apply substantial minimum time requirements or bill for every quarter hour or more. Progent's fine granularity and simple pricing mechanism eliminate big bills for speedy repairs.

If your Massachusetts business needs technical support for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online support, phone 866-776-4368, or see Contact Progent.

What Makes Progent's Remote Support Program Unique?
Progent's experienced staff of remote support engineers possesses a wide range of in-depth computer knowledge. This allows Progent's online service specialists to deal successfully with the most complex network trouble faster than is possible with ordinary third-party support firms or with the internal IT resources usually available to small or mid-size companies. Progent has refined the technology and experience to fix technical issues efficiently in a wide variety of network configurations that feature combinations of UNIX/Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE engineers have earned advanced certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service engineers also have a number of high-level Cisco certifications such as Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Associate.

To assist businesses who operate environments incorporating a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's remote service team makes available the assistance of engineers have earned important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide company-wide security expertise, Progent offers remote support from engineers who hold major security certifications including Certified Information Security Manager (CISM) consultants, CISSP experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's expertise combined with Progent's group approach to repairing technical difficulties streamlines trouble ticket escalation, if needed, to specialists with sufficient competence to resolve unusually intractable jobs. This speeds up remediation of urgent network problems, prevents system downtime, and reduces maintenance invoices.

For companies throughout Massachusetts, Progent allows immediate remote access to a UNIX, Linux, Sun Solaris, macOS or OS X consultant for critical support to troubleshoot technical problems that are affecting your business and are not within the experience of your local network support organization. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Premier engineers can connect to your system by means of state-of-the-art remote support tools in order to deliver fast and affordable evaluation and remediation of serious IT problems.

Services Progent's Remote Consulting Specialists Can Provide Your Massachusetts Business
Progent's service specialists are qualified to deliver expert help for an extensive array of UNIX, Apple OS X, Cisco, and Microsoft Windows products and technologies including:

Online Troubleshooting and Consulting for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based network service staff can help Massachusetts companies with a large array of information products and technologies that include network infrastructure, email solutions, security consulting for networks and company processes, Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X platforms, virtual server technologies for processor consolidation and centralized administration, and migration from outdated systems to modern environments based on newer versions of UNIX/Linux, Solaris, macOS and OS X, or Windows.

Progent's service professionals can provide remote technical help for computers based on popular variants of the UNIX operating system including: macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages such as RedHat Linux, SUSE, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Solutions
Progent leads the network support industry for offering fast and affordable communication with Cisco CCIEs. CCIEs are high-level network consultants who qualify for this prestigious certification by completing intense testing given by Cisco. In most cases CCIEs are hired by large corporations or nationwide Internet service providers, and so their help is not conveniently accessible to smaller companies.

Progent is one of the rare computer support providers that makes sure that CCIEs are accessible to assist small and medium sized companies. In addition, Progent facilitates convenient contact with a CCIE by telephone so your company can benefit from timely support for urgent network problems that are hurting your business but are beyond the comfort zone of your ordinary system maintenance group. Progent's CCIE engineers can access your environment via state-of-the-art on-line troubleshooting technology in order to execute quick and cost-effective analysis and resolution of critical network problems. To find out more about Progent's expertise in Cisco network appliances, refer to Cisco Network Engineering Expertise.

Microsoft Certified Partner for Remote Expertise for Microsoft Windows
Progent's Microsoft-expert remote support engineers offer network repair and consulting support for all Microsoft server products. Progent is a Microsoft Partner and can offer your business the expertise of consulting engineers who can help you with a wide variety of platform expertise including Windows Server 2019 migration services, Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 maintenance, Microsoft Exchange 2019 integration, MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 configuration, Exchange 2010 management, SharePoint Server 2016 migration and hybrid integration consulting services, SharePoint 2019 planning and configuration, Skype for Business Server planning and deployment consulting and Microsoft Lync maintenance, Forefront TMG 2010 management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and development, and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server training, SBS Server consulting, and Windows Essentials migration and cloud integration.

Certified Security Specialists
Progent provides you the services of qualified CISM, CISSP and ISSAP security professionals who can deliver a variety of system protection services that can improve the immunity of your UNIX/Linux, Solaris, or macOS and OS X network against attacks or help you to recover fast from an attack. Security services provided Progent include: comprehensive security audits utilizing utilities such as GFI LANguard, NMAP Port Scanner, and utilities from Metasploit and Nikto; rapid recovery from malicious attacks; configuring firewalls; designing safe techniques for off-site and mobile access; securing your messaging system from viruses, spam and DHA attacks; and setting up round-the-clock network monitoring. For additional information about Progent's security support for small and medium-size businesses, go to Progent's Consulting Expertise for Network Security.

Applications Services: Training, Custom Programming, Problem Solving
Progent's Mac technology experts can support the creative aspect of Macintosh computing by offering consulting services and training in graphics, audio, and video. Progent's support professionals can provide help in a variety of Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post-production facility.

Progent's Application Experts Team can supply in-depth engineering expertise and education in specific application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, customization, and training for familiar Microsoft applications including Microsoft CRM, Microsoft Office Project, Office Word, and Excel. To learn more about Progent's expertise, customization, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.

Help Desk Service and Outsourcing Options
Progent provides a selection of service offerings for Help Desk services that include UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support Services, and Call Center Operations Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are designed mainly for companies who require the immediate availability of an effective Call Center but who have limited funds and internal support resources. Progentís Virtual Help Desk is a seamless supplement to your existing Helpdesk resources. Progent can act as a main Help Desk Call Center for your organization, serve as an escalation alternative for the most challenging network problems, or be ready in overflow situations when your ordinary service providers are too busy. Progent's Help Desk Consulting Services can assist you in establishing an efficient new Help Desk Call Center or improving your existing one, evaluating or customizing Call Center application software to address the special needs of your company, or adding temporary personnel to work remotely in conjunction with your in-house Help Desk resources to deal with high-demand scenarios such as software migrations.

Progent is a Microsoft-Certified Partner and has a skilled roster of Cisco-certified networking experts. Progent's Call Center staff of experienced UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to provide your clients easy contact with a large technical support resource with extensive experience in telephone-based help and online troubleshooting for small and midsize business information systems. Progent's focus is on giving the Call Center a positive recognition as a significant contributor to business productivity, and Progent's goal is to resolve rather than simply document problems. For more information concerning Progent's Call Center support, go to Progent's Call Center Services.

Progent's Remote Technical Support Tools
Progent's highly evolved service database application keeps extensive histories for all service provided to Progent's clients. Each active Progent staff engineer has access to the details of services rendered to every client by any team member. This database of problems and solutions is structured as an easily searchable internal database that allows Progent's online support experts to share their experiences company-wide to ensure that the value of Progent's technical support grows daily. Progent's certifications with key industry leaders including Cisco and Microsoft make available other vast support databases and to vendors' in-house technical personnel that allow Progent's online consulting experts to find the best resolutions quickly.

Contact a UNIX/Linux or Cisco Technical Support Specialist Immediately
To see how you can ask a UNIX/Linux engineer or a Cisco CCIE for emergency online consulting help in Massachusetts, phone 1-800-993-9400 or visit Urgent Remote Computer Help.

An index of content::

Firesight On-site Support
Troubleshooting for Cisco ASA Configuration

Progentís certified Cisco IT security consultants provide expert PIX Firewall and ASA Firewall consulting services including architecture, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, mutlivector attack protection, and safe access services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to scalable enterprise-grade products, Cisco PIX and ASA Firewalls offer advanced protection, high throughput, and high reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a proven, purpose-built platform, eliminating common OS-specific security holes.

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Consultants for External Network Security Scan
External Security Inventory Engineer

Progent has put together two low-cost service packages intended to enable small companies to get an objective security evaluation from a premier security engineer. With Progent's External Security Inventory Scan, a security expert administers an extensive test of your IT infrastructure from outside your firewall to uncover possible weaknesses in the security posture you expose to the public. With Progent's Internal Network Security Inventory Scan, a security expert runs a system scan from an authorized machine within your firewall to determine your exposure to inside threats. Both security inventory packages are set up and executed from a secured remote location.

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Infor SyteLine CloudSuite Performance Tuning Specialist
Infor SyteLine CloudSuite ERP Professional

Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates over 25 years of background helping manufacturing, distribution and service organizations to manage complicated supply chains and improve the efficiency of critical processes in order to bring products to market fast and meet customer commitments consistently. Progent can provide the skills of an ERP consultant with more than two decades of experience with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or on-premises services that can range from as-needed advice to solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, customization, CPQ, web site integration, troubleshooting, data conversion, Amazon AWS integration, training, and DBA services.

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Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all delivered support activities. Unlike some freelance consultants or local support organizations who provide minimal documentation or details of services performed, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the support reports sent by each consultant to each customer. The practice of detailing and archiving service records results in more efficient support and avoids a variety of common misfortunes such as when a service client is virtually held hostage to a consultant who refuses to release the keys to the kingdom.

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SQL Server 2017 Development Integration Support
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Progent's Microsoft-certified SQL Server 2017 experts can assist your business to assess the business benefits of upgrading to SQL Server 2017 and can assist your organization to plan and implement a smooth migration of your databases and applications to any network model including local, cloud-based, or hybrid. Progent's consultants can provide remote or onsite support ranging from as-needed design assessment or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 project is carried out on time and within budget.

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Consulting Services for wireless LAN controller
wireless LAN controller Configuration

Progent can assist your business to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can help you to administer and debug your current Cisco Wi-Fi environment or implement an efficient transition to Cisco's modern Wi-Fi controller solutions.

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Microsoft and Apple Mac Desktop Computer Companies
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Progent offers a wide array of cost-effective support services to help your company to install, configure, repair, and administer workstations and notebooks based on Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent can provide onsite or remote technical support for individual computers or notebooks or help your business to design and carry out a large-scale migration to new or updated operating system platforms and applications. Progent can also provide consultants and technicians to assist you to plan for and complete a company relocation or merger organized to cause minimal interruption to your productivity.

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Progent's Microsoft-certified consulting experts can assist you to determine the value of Microsoft Exchange Server 2010 for your company and can help you to plan and implement an efficient migration to Exchange Server 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will provide fast payback by increasing your productivity, cutting the expense of equipment and support, simplifying management, and consolidating your vital communications platforms.

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Engineer for Dynamics GP SSRS
Dynamics GP Management Reporter Specialists

Microsoft Dynamics GP software includes analysis and reporting capabilities that allow you to track all operations, revenues and spending, and market trends with integrated drill-down, query, and reporting functions. Progent's Dynamics GP reporting consulting expertise can enable you to create reports that allow you to analyze your business more thoroughly, converting uncooked data into useful business information. Progent can enhance your reporting and business analysis by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and application experience with VBasic, XML and other development environments in order to offer specialized line-of-business software development and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains.

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ProSight Private Cloud Services Professionals
Specialist for ProSight VM Hosting

Progent's ProSight Virtual Hosting service provides complete hosting of a small company's servers in a solution that gives the maximum level of dependability and expandability and is in addition easy to migrate to another host. ProSight Virtual Hosting and management options are based upon proven virtualization technologies that allow small companies with multi- platform IT systems to economize dramatically on the expense of capital investments, system support, and network management while achieving world-class fault tolerance and an unprecedented level of vendor flexibility.

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IT Consultant for Windows Server 2012R2 Configuration Manager
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Progent's Microsoft-certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your company, develop test environments and rollout plans, optimize your infrastructure for on-premises, multi-location, cloud-based, and partial-cloud environments, educate your IT management staff, create a corporate-wide security plan, automate IT management, assist with application development, and generate and test a disaster recovery/business continuity plan.

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Integration for SPS 2007
SharePoint Configuration

Progent's Microsoft-authorized experts can show you how to evaluate the economic justification for deploying Microsoft SharePoint Server 2007, advise you on the most sensible version of SharePoint Server for your application, provide setup and deployment expertise, help you to set up Microsoft SQL Server as a back-end DBM, optimize your network infrastructure, integrate your standard and custom application software to operate with SharePoint Portal Server 2007, develop a comprehensive security strategy that encompasses portal solutions, and provide maintenance and Help Desk services.

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Office 365 Exchange Online Integration Support Services

Office 365 is Microsoft's expanding family of productivity applications and cloud services available on a monthly or annual subscription basis. Office 365 apps and cloud services are available in an array of subscription plans targeted at customers from individuals and home offices to enterprises. Progent can provide quick and easy online access to specialists with in-depth knowledge of Microsoft, macOS, Apple iOS, and Google Android technology. Progent can assist your business to understand the wealth of subscription options available with Office 365 and configure your network with Office 365 in a way that delivers maximum business value. Progent offers expertise with cross-vendor networks that include Windows, macOS, and Linux software. Progent can also help you to create and maintain hybrid ecosystems that transparently integrate local and cloud-based products and services.

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Computer Companies for Waltham Waltham, MA Business Computer Server Companies
Midsized Office Computer Consultation
Network Support Consulting for SMB

Progent offers network support for medium size companies with 100 to 250 system users. The medium size business or office has typically been an underserved part of the market for network consulting expertise. The overhead and service access models of major outside support firms make them excessively costly for the typical small company or small medium business (SMB), which usually has a minimal information technology budget with which to maintain an IT network whose advanced technology and sophistication are frequently similar to the networks of much larger enterprises. Progent's service delivery model, which takes great advantage of remote service, virtual office technology and 24x7 network monitoring, dramatically lowers the network support expenses of a small-medium business while offering the small company with enterprise-level support from professional, world-class experts with background in a broad range of small business technologies. If your medium size company or small business is looking for the quality of IT help appropriate by a mid-size office without budgeting enterprise costs, contact Progent.

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wireless controller Professional
prime infrastructure Technology Consulting Services

Progent can assist you to configure Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi environment or carry out a smooth migration to Cisco's latest wireless controller solutions.

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Juniper SRX Series Firewall Technology Consulting
Juniper SRX240 Router Security Firm

Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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Microsoft Lync Server 2010 Professionals
Consult for Microsoft Lync Server

Progent's Microsoft-certified consultants can help your company to evaluate the benefits of Microsoft Lync Server for your business and can assist you to plan and execute a rollout of Microsoft Lync Server that consolidates the control of IM and Presence and improves the productivity of your office employees, telecommuters, and smartphone users. Progent can in addition help you to carry out an efficient upgrade to Lync Server from Office Communications Server or from Live Communications Server, interface Microsoft Lync Server with Exchange, Microsoft SharePoint, and SQL Server, show you how you can run Lync Server to enhance the team-computing capabilities of MS Office applications, and offer webinar training and continuing technical support for Microsoft Lync Server and other Microsoft technologies.

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Contract Mac Consultants Contract
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Progent's Experts Group provides support in key fields including Macintosh networking and programs; Consulting for Linux-based, UNIX-based, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise; Line-of-business and specialized application support; CIO, business analyst, and project logistics outsourcing; Custom program development and integration; Web, eCommerce, EDI, and customer portal design and deployment; Database management and performance consulting; Management information consulting; and Telecommunications systems consulting.

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Wireless LAN Technology Consulting Services
Wireless LAN Engineers

Progent can show you how to plan, configure, manage, monitor, and repair an efficient Wi-Fi LAN architecture, recommend appropriate technology, and configure access points, wireless bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also show you how to create a complete wireless system security plan that is well aligned with the security plan for your entire corporate network.

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Network Management Outsourcing for Small Businesses Specialist
ProSight Remote IT Management Specialist

Progent's ProSight portfolio of managed services are designed to provide organizations who have small in-house IT support staffs with low-cost access to world-class management platforms and consulting expertise. Advantages of the ProSight line of managed IT services include flat-rate network management expenses, smart automation of common administrative tasks, ongoing absorption of the latest technology, smooth migration from older technology to modern solutions, improved alignment of information technology with business goals, guidance from seasoned IT consultants, and freeing up management to concentrate on business issues rather than fast-evolving computer technology.

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Meraki Wi-Fi AP Professionals
Meraki MR20 Access Point Setup and Support

Progent's Cisco-Meraki Wi-Fi access point consultants can help you to plan, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a multi-site enterprise. Progent can also help clients to integrate other Cisco devices for centralized management.

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Exchange Server 2003 Upgrade Technology Consulting Services Information Technology Consulting
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Internal Security Inventory Engineers
Network Security Scan Specialists

Progent provides small businesses a pair of specially designed security inventory packages that provide, for a preset price, remotely managed inventory scans of your security profile which are evaluated by professional information security specialists who assess the data collected by the remote scan, present objective evaluations of your existing security vulnerability, and make suggestions for enhancements. Progent has developed two non-overlapping security evaluation scanning packages for external and internal scanning that are priced to fit the restricted budgets of small businesses while offering enterprise-quality assessments of your network's exposure to attack.

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Remote Wireless Site Survey Specialist
802.11x Wi-Fi Site Survey IT Consultants

Progentís Wireless Site Survey assists you to plan and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network optimized for your environment, providing you a WLAN that has the reception, speed, load-handling capability, QoS, data protection, and roaming capability your company requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more comprehensive on-premises service.

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Juniper SSG Series Gateway Network Security Test
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Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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For answers to common enquiries about being a consultant at Progent, visit Consulting at Progent Q&A.

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The Help Desk Call Center support model adopted by Progent gives small and midsize companies an effective option to reliance on independent consultants by offering extensive technical knowledge accessible to multiple engineering groups, optional 24x7 access to urgent assistance, escalation capability to world-class engineers for solving the most difficult problems, service consistency and reliability, prompt follow-up overseen by seasoned service managers, a choice of convenient techniques for requesting support jobs, and excellent progress transparency made possible by trouble ticket updates and available via a web-based portal.

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Progent's Power BI consultants can assist you to plan, install, maintain, update or troubleshoot your Power BI environment. Progent's database experts can assist you to organize your target data for Power BI visualizations. Progent can assist you implement and manage an onsite, cloud based, or hybrid architecture for Power BI.

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Progentís fault tolerant network experts provide non-stop computing support, disaster recovery services, network load balancing, fault-tolerant interoffice access, fault-tolerant Internet connection design, fault-tolerant data center support, and other 24x7 operations services to show your company create a 24x7 environment for mission-critical applications. Progent possesses the experience to design economical, fault-tolerant systems by deploying the evolving suite of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. Progentís Microsoft and Cisco certified engineers can show you how to you build a high-availability mutli-location network with a completely redundant Internet connection and intelligent system load balancing.

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Progent provides the help of Microsoft and Cisco-Certified IT consulting professionals to offer clients affordable alternatives to help organizations optimize the benefits of Microsoft and Cisco technology. For environments that span from small offices to large enterprises, Progent's expert engineers can show you how to improve your network's e-mail infrastructure, security, availability, throughput, and IT management.

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Small to middle size businesses can now get all the advantages of System Center Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco certified network support professionals. With Progent's affordably priced network service packages, mid-size businesses can select a basic co-sourcing service program built around System Center Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent supports Operations Manager to provide small business information systems enterprise-class reliability, protection and productivity.

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If you are a network consultant with system support experience, teaming with Progent and working for our clients will expand your skills through collaboration with our team of mutually supportive, world-class consultants. Progent's concentration on providing network expertise and computer help to small and midsize companies will give you the opportunity to consult closely with business leaders and contribute significantly to the growth of exciting companies. In addition, Our virtual office network offers state-of-the-art tools for remote service and wireless access to allow you to come up with fast fixes when you troubleshoot mission-critical issues.

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If your company does not require immediate remote help but expects to need technical services with your information system soon, you can save time and expenses and guarantee that the right IT skill will be ready when you require it by getting in touch with a Progent sales specialist and registering as a customer. For details, call 800-993-9400 or send email to information@progent.com.

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Windows Hyper-V 2016 utilizes core technologies first developed for and proven on Azure, among the world's biggest public clouds. This pedigree dramatically enhances the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing security, availability, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified consulting team can help you to assess the advantages of Hyper-V 2016 for your business, configure test systems to confirm the ability of Hyper-V 2016 to run your critical workloads, design an efficient network topology for a cloud-based or hybrid deployment, develop and carry out a non-disruptive migration plan, train your IT management and technical support personnel, and provide ongoing consulting and debugging services to ensure that your Hyper-V 2016 investment delivers maximum business value.

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Configuration Manager automates software provisioning and updating, simplifies security and compliance settings management, keeps track of network assets, protects against corporate data leakage, provides health monitoring, enables secure self service, and delivers a single control mechanism for administering multi-OS ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration experts can help you with any facet of planning, implementing, operating and repairing a SCCM deployment for on-premises, cloud-based, or hybrid environments.

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Progent's Cisco-certified wireless integration experts can help organizations to deploy, manage, and troubleshoot Cisco Wi-Fi devices including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.

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Progent is a Microsoft Certified Partner and has earned accredited competencies that include Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest client satisfaction and are afforded the tightest operational relationship with Microsoft. The knowledge, capabilities, and commitment needed to achieve the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to provide your business better support for your IT network.

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Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include unified management of advanced security capabilities like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to design and execute an efficient upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's cloud-based services to build and centrally control network environments that include local offices, data centers, private clouds and public clouds.

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Progent's certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 experts can assist you to design, install, and manage a configuration of Forefront Threat Management Server or ISA Server 2006 on your information system that provides the firewall protection, speed and ease-of-use that your company needs.

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Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to design a DR solution built around Microsoft's most advanced Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using commodity hardware, VM Load Balancing for improving the speed and resilience of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, affordable deployment of a stretch cluster quorum witness.

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Progent's Microsoft certified consultants can help you design and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that avoids productivity disruption, reduces long-term support demands, and makes your Exchange Server 2007 easy to manage. For complex multi-server or multi-location upgrades, Progent offers the knowledge and experience to finish your move rapidly and economically. Progent's Exchange 2007 support, troubleshooting, and design offerings include assistance with the configuration of outside vendor add-ons to Microsoft Exchange Server 2007 that are in keeping with your business needs.

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Progent's Microsoft-Premier SQL Server consultants offer an array of support services to help small and midsize companies to design, install, administer, and repair MS SQL Server 2008 systems so that they get the optimum competitive advantage from Microsoft's state-of-the-art information management technology. Also, Progent can provide consulting expertise for network infrastructure, company-wide protection, and custom software development to optimize the business advantage of your computer network.

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Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, optimizing and fixing SCOM environments and offer companies of all sizes expert online or onsite consulting support for SCOM 2012. Progent can help your company to plan an architecture for SCOM 2012 servers that provides the responsiveness and availability required to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can provide fast online or on-premises troubleshooting to help you to remediate critical issues uncovered by SCOM 2012.

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Progent's Microsoft-certified professionals have 20 years of background designing, installing, and supporting messaging solutions for companies in the and across the United States. Progent provides economical Microsoft Exchange Servers consulting services to make sure that your email system offers security, high uptime, easy access for off-site and mobile users, efficient management utilities, and productive integration with telecommunications. Progent offers consulting and support services for Exchange 2016 Server, Microsoft Exchange 2013, Exchange 2010 Server, Exchange 2007 Server, Microsoft Exchange 2003, and Exchange 20000 Server. Progent can also help small or mid-size businesses to migrate to Microsoft Exchange 2016 Server or Microsoft Exchange 2013.

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ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer protection for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP delivers firewall protection, penetration alerts, device management, and web filtering through leading-edge technologies incorporated within a single agent managed from a single console. Progent's data protection and virtualization experts can help you to design and implement a ProSight ESP environment that meets your organization's unique needs and that helps you achieve and demonstrate compliance with government and industry data security regulations. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for immediate action. Progent can also help you to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware.

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Progent's Cisco CCIE network infrastructure experts can help you to configure, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco IP phone support, and CUCM/CallManager software support.

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Microsoft Windows Server 2008 R2 offers outstanding levels of performance, protection, fault tolerance, expandability, and versatility that accelerate productivity of on-site, branch office, and mobile workers. Progent's network professionals can provide affordable online consulting, troubleshooting, and education services to assist your company to design, implement, and manage Windows Server 2008 R2 in order to add substantial business value to your information system.

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Progent's Microsoft-certified consultants can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier release of Windows. Online and on-premises evaluation and upgrade support for Microsoft Windows 10 offered by Progent's consultants include Return on Investment estimates, project coordination, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile device management and synchronization, telecommuter connectivity, data and identity security, streamlined provisioning and administration, infrastructure design, wired/wireless convergence, disaster recovery planning, group and personal training for IT support personnel and users, and ongoing technical help.

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Progent's Mac consultants can promote the creative aspect of Macintosh environments by providing consulting services and training in graphics, audio, and motion video. Progent's consultants can provide expertise in a range of Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video post production facility.

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Progent's Microsoft-certified consulting engineers can assist you to assess the benefits of Exchange Server 2010 for your company and can assist your IT staff to design and implement an efficient migration to Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide fast payback by improving your productivity, lowering the cost of equipment and service, simplifying administration, and consolidating your key communications technologies.

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Microsoft Lync Server 2013, rebranded Skype for Business, allows businesses of all sizes to create a centrally managed and protected communications environment that supports the modern Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, audio/video and web conferencing with app sharing and whiteboard, and both IP-based and PSTN telephony enabled for a wide assortment of desktop and handheld devices. Progent's Microsoft-certified Lync Server 2013 consultants and system architects can assist you to assess the advantages of Lync 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or mixed model appropriate for your present and long-term plans, deploy Lync 2013 so as to speed up your return on investment, and deliver custom webinar and onsite training to your IT staff and users. Progent has expertise in key components of a Lync 2013 solution that include Windows Server, SQL Server and Exchange, and Progent can assist you to combine Lync 2013 with key Office and Office 365 apps including Outlook clients and PowerPoint.

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