For small business networks located in the state ofMassachusetts, Progent's Microsoft and Cisco authorized technical team members can deliver remote phone help and remote troubleshooting to resolve your network issues fast and cost effectively. Progent has developed enterprise-grade expertise, sophisticated utilities, and support databases to diagnose and resolve computer network problems while avoiding the high cost and time delays associated with on-site service calls.
If yourMassachusettsorganization is situated beyond the larger metropolitan areas such asBoston, Worcester, Springfield, Lowell, or Cambridge, your local computer network support choices may be limited in skills, or not available during urgent situations. This results in a network environment that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progentís group of field proven network consultants average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a large variety of technical tasks for a diverse range of clients. This means you obtain not just the technical expertise needed for the job, but a professional with proven methods for applying that expertise to provide cost effective network solutions.
Progent is a Microsoft-certified Partner
Because Progent is a Microsoft Partner, every Progent network expert has access to the technical and training resources needed to provide the best computer help possible. Progent's IT outsourcing, Help Desk, Office 365 integration support, and application development services permit small business clients to take advantage of the wide array of skills associated with the IT departments of large companies without the high expense and distraction of building and managing a self-sufficient in-house network team.
ProSight Active Security Monitoring Next-Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) endpoint protection (EPP) solution utilizes next generation behavior analysis tools to guard endpoints and servers and VMs against modern malware attacks like ransomware and email phishing, which easily evade traditional signature-based AV products. ProSight ASM protects local and cloud resources and provides a single platform to manage the complete malware attack progression including blocking, infiltration detection, mitigation, remediation, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Read more about Progent's entire ProSight series of value-priced network monitoring and management services for small and mid-size organizations.
SharePoint 2019 Configuration and Development Support
SharePoint 2019 incorporates the modern experience drawn from SharePoint Online, serving as a crossover release between the classic experience of SharePoint 2016 and the new SharePoint experience. Progent's certified SharePoint 2019 and SharePoint Online experts offer economical remote and onsite expertise, application development, and debugging services for organizations of any size who want to upgrade to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help customers plan and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud-based resources into a seamless information management solution. To learn more, visit SharePoint 2019 and SharePoint Online consulting.
Examples of Remote Consulting Services Available from Progent for Cisco Routers
Some of the popular remote Cisco router support services available from Progent's certified Cisco experts are configuring hostname, IP addressing, routing maps, T1, security logon banner and user accounts; setting up iBGP and HSRP, aggregate routing, static or BGP to EIGRP redistribution, and static route injection into OSPF; troubleshooting BGP peering arrangements, routing tables, and BGP peering; installing current IOS image; configuring and testing failover; fixing VPN tunnel problems; producing a network diagram and documenting router setup; plus policy and fault tolerance strategy.
Wi-Fi Site Survey
Progentís Wireless Site Survey makes it easy to plan and implement a WiFi LAN optimized for your environment, providing your business a WLAN that has the coverage, performance, load-handling capability, QoS, data protection, and hand-off capability your company needs. Progent's predictive Wi-Fi design services can be performed offsite and utilize advanced RF modeling and analysis tools to design a cost-effective wireless network. Progentís onsite survey includes physical walkthroughs, RF and data protection audits of your current wireless network, analysis of your buildingís layout, testing for radio frequency contention, RF propagation modeling, identification of optimum locations for client-requested Wi-Fi APs. Location and integration services for wireless access points include Aironet Wi-Fi AP planning and deployment consulting, Cisco Small Business 100/300/500 Wi-Fi APs support services, Cisco Catalyst 9100 family Wi-Fi 6 802.11ax APs system design, Cisco Meraki wireless AP integration and consulting services, and Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration services.
Planning and Support Services for System Center 2012 Virtual Machine Manager
Progent's SCVMM 2012 consulting experts can assist organizations of any size to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and libraries; design, implement, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help your business to upgrade from an older release of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can help you to optimize and repair your existing SCVMM ecosystem to make sure you realize maximum return on investment. Progent also offers SCVMM 2016 migration consulting to help you to design and execute a smooth upgrade from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 in order to take advantage of new security capabilities, high availability VMM storage fabric, and other enhancements.
Fortinet NGFW Firewall Consultants
Fortinet next-generation firewalls (NGFWs) are leaders in delivering best-in-class throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can help your business to configure your Fortinet security appliances to safeguard all your digital resources at the enterprise perimeter, within the data center, at branches, and in the cloud. To learn more, visit Fortinet FortiGate firewall consultants.
Desktop and Mobile Device Unified Administration Support
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 hybrid cloud integration, Microsoft System Center 2012 Configuration Manager (SCCM 2012) design and installation and Microsoft Intune integration help to consolidate and streamline the administration of your PCs along with your web-facing tablets and smartphones. Progent can assist you to upgrade efficiently to SCCM 2016 from a legacy device management platform or assist you to modify your current SCCM 2016 ecosystem to accommodate your changing IT needs.
ProSight Managed Services for Network Monitoring and Management
Progent provides a family of low-cost, flat-rate managed services designed to allow small and mid-size organizations to utilize the same advanced IT solutions deployed by some of the industry's leading corporations. Progent's ProSight series of IT management outsourcing services covers all critical areas of modern networking including email content filtering, threat defense based on machine leaning, patch management, cloud-based backup/recovery, infrastructure management, virtual machine hosting, and IT asset documentation management. To download Progent's white paper on the benefits of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.
Consulting Support for Network Support Firms
Progent's consulting services for IT support providers allows you to use Progent's information technology engineers under your own brand as a transparent arm of your IT services team. To learn about Progent's consulting support for network support businesses, visit Progent's consulting for IT support businesses.
SharePoint 2016 Migration Expertise
SharePoint Server 2016, intended for on-premises implementations of SharePoint, supports deep integration with Azure-hosted SharePoint Online and Office 365 to enable hybrid network models that seamlessly combine local and cloud infrastructure and services. Other improvements include fast deployment with the MinRole role-based topology installation feature, increased scale, higher performance, tighter security and compliance, enterprise analytics via Power BI support, and a more engaging user experience for collaboration. Progent's Microsoft-certified consultants offer economical remote and on-premises expertise, software development, and debugging support for organizations of all sizes who want to upgrade to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint. To learn more, see SharePoint Server 2016 Migration and Hybrid Deployment Expertise.
IP Voice Platforms Consulting Services for At-Home Workers
Progent can assist small and medium-size organizations to configure IP voice technology to provide their teleworkers the advantage of seamless extensions of the company phone infrastructure. To find out about ways Progent's consultants can help your remote workforce to configure and debug VoIP technology, visit IP voice solutions for telecommuters.
Configuration of Cisco's Managed Switches
Progent's Cisco CCIE-certified network technology engineers can provide advanced remote and onsite consulting for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for environments that range from small or midsize companies and campus networks to enterprise data centers and service providers. Progent can assist you to deploy Cisco's rapidly evolving switching technology to realize the speed, scale, availability, virtualization support, security and manageability required for your organization. To learn about Progent's consulting services for Cisco's market-leading portfolio of Catalyst switches, refer to Cisco Catalyst switch consulting and support services. For details about Progent's consulting services for Cisco's Nexus line of switches, see Cisco Nexus switch consulting and support services. For information about Progent's support services for Meraki switches, go to Meraki switches consulting services.
Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup software offers small and mid-size businesses a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted architectures and also enables cost-effective cloud backup to Azure Block Blob storage. Top features include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection with backup intervals as short as five minutes for minimizing your Recovery Point Objective, military-grade encryption, granular restore options for specific files and emails, support for Windows Cluster Shared Volumes and vCenter for managing larger environments, and the ability to leverage Microsoft VSS technology to back up live virtual machines without downtime. Progent is an Altaro partner and can provide a broad array of consulting services to help you to plan, deploy, manage and troubleshoot a backup/restore system powered by Altaro VM Backup software. To read more, visit Altaro VM Backup Certified Consultants.
Talk to a Progent Computer Support Expert
To learn how you can get in touch with a Progent network support expert for online or onsite help, phone 1-800-993-9400 or visit Remote Computer Support.