Immediate, Affordable Remote Network Assistance for McKinney, Texas Small Companies
For over two decades, Progent has focused on delivering world-quality computer support to customers who have small-business IT budgets. Progent has built a unique support system that features a streamlined, tightly connected virtual office infrastructure, sophisticated online troubleshooting technology, a substantial team of engineers certified in a wide range of technical disciplines, a Help Desk service structure that maximizes efficiency and ensures follow-up, a worldwide team of on-line support experts, in-person support dispatching for the majority of most zip codes in the U.S., and a company culture focused on fixing network issues in the shortest time and at the lowest cost to clients.

For larger businesses, Progent offers co-sourcing and project management support to reinforce the subject matter expertise of your in-house IT service group. This can reduce expenses and help meet schedules for major IT initiatives like application design and development, business continuity preparedness, network security evaluations, merging datacenters, or software migrations.

Progent can in addition provide access to certified consultants to help your business to design and execute a sensible cloud computing strategy.

Main Technical Areas Serviced by Progent for Office Networks in McKinney, Texas
Progent's nationwide team of industry certified consultants provides assistance for virtually all aspects of network technology deployed by businesses of any size. Practice areas supported by Progent in and around McKinney include:

Support Delivery Options Available for McKinney, Texas Companies
Progent has a variety of alternatives for providing small businesses with affordable computer services for troubleshooting, system architecture, and network management. Progent's model for providing IT support services is based on the Call Center structure common to larger IT organizations. Progent's Contact Center Service Mechanism ensures fast support, comprehensive service documentation, reliable follow-through, and tight cost control for a range of IT service delivery modes that include online repairs, onsite help, and top-level consulting.

  • Online Service
    Progentís Technical Response Center offers emergency and routine remote service for Microsoft Windows, Linux, Apple OS X, and Cisco-based environments in the U.S. and globally. Progent's certified service experts can help customers to analyze and repair hardware and software problems without the expense or time loss of on-premises service calls. The background of Progent's network consultants allows them to handle the majority of network issues rapidly. For the most challenging issues, Progent's breadth of knowledge makes it possible to escalate troubleshooting tasks to world-class specialists. Progent provides a streamlined, web-accessible signup process for new customers to address urgent situations and Progent bills per minute with zero startup fees or time minimums, so you are invoiced only for the support you get. Specialists you can access online include Cisco-certified CCIEs, Microsoft-Certified MCSEs, and GIAC-certified security professionals. Find out additional details concerning Progent's online network support expertise.

  • On-site Support
    Progent provides on-site technical support for registered clients in major metropolitan areas in the United States. Progent's onsite service personnel can work in tandem with Progent's remote support engineers to give small and midsize companies the optimal solution: hands-on service technicians when you require them as well as the on-line help of Progent's seasoned staff of IT engineers, security professionals, and business software programmers. The response time for on-site service visits is usually less than one business day. Progent requires no start-up or retainer fee for becoming a Progent client for on-premises service. Find out more concerning how and why to sign up for Progent's in-person computer support services.

  • Help Desk Call Center
    Progent's Standard Help Desk Services provide smaller organizations a comprehensive service desk solution that manages all facets of remote Level 1 desktop technical support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and management reports. Progent provides service desk support at a substantial discount from Progent's regular desktop support rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex problems. for more information, visit Help Desk Services.

  • Consulting Expertise
    Progent provides small companies affordable availability of world-class consultants who can deliver help with vital products and technologies including
  • Microsoft Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application expertise, Cisco network architecture, network protection engineering, high availability it system engineering, server virtualization solutions, plus configuration, programming and training for small business programs including accounting, operations, business analytics, sales automation, and productivity packages. Progent can help with short-term projects such as site relocations and massive system upgrades, longer term projects such as management analytics application development and support, database software programming and administration support, and web development, continuing services such as Microsoft System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for network health monitoring and system administration, or urgent services like data restoration and malware removal.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides full hosting for all of a small or midsize organization's servers in an environment that not only delivers the top degree of fault-tolerance and expandability but that is in addition easy for customers to migrate to a different support provider or to move in-house when your circumstance calls for it. Progent's Private Cloud hosting is structured around tested virtual server technologies that permit small businesses with mixed environments to benefit significantly on the costs of capital equipment, system support, and IT management while getting world-class reliability and an unparalleled degree of vendor alternatives. In contrast to ordinary SaaS hosting models, Progent's Private Cloud Hosting covers all server-based software in a single centrally managed solution, can support the mixed- platform and non- standardized networks common with small businesses, and retains ownership of the software licenses in the customer's possession so that migrating to a new virtualized system is quick, reliable, and affordable. This avoids becoming a captive to a single hosting service while still providing all the economies related to ASP and SaaS hosting services.

  • Hybrid Cloud Migration Consulting
    Progent can provide expert online support to help companies of any size connect their information networks with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can assist you to plan and manage hybrid ecosystems that support Windows and Linux systems and apps in both cloud-only solutions or in hybrid network models that utilize physical IT assets as well as public clouds. To help you to integrate public clouds with networks, Progent can provide a variety of public cloud migration services that include Office 365 integration solutions with on-premises Exchange deployments, Azure design and deployment consulting, Amazon AWS cloud integration support, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform planning and integration expertise. Progent has more than 20 years of experience delivering high-level consulting services online, and Progent can help you complete your cloud integration projects on schedule and affordably.
Progent's Low-Cost Managed Services for Outsourcing Network Monitoring and Management
Progent's affordable ProSight suite of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior-based analysis tools to defend endpoint devices and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily get by legacy signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to address the entire malware attack progression including filtering, detection, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Endpoint Security
    Progent's ProSight Enhanced Security Protection managed services deliver affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to security threats from all vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint management, and web filtering via leading-edge technologies packaged within a single agent accessible from a single control. Progent's security and virtualization consultants can assist you to design and configure a ProSight ESP deployment that addresses your organization's unique needs and that allows you achieve and demonstrate compliance with legal and industry information security standards. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for urgent attention. Progent's consultants can also help you to install and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight Data Protection Services automates your backup activities and enables fast recovery of vital files, applications and virtual machines that have become unavailable or damaged as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's cloud backup specialists can provide advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, whenever necessary, can help you to recover your critical data. Read more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map, track, reconfigure and troubleshoot their connectivity appliances such as routers and switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network maps are always current, copies and displays the configuration of almost all devices connected to your network, monitors performance, and generates alerts when problems are detected. By automating complex management processes, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, finding devices that require critical updates, or identifying the cause of performance problems. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security platform that uses the services and infrastructure of top data security vendors to provide centralized management and comprehensive protection for all your email traffic. The powerful structure of Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from making it to your security perimeter. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a further level of inspection for incoming email. For outgoing email, the local security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by tracking the state of critical computers that drive your business network. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT management staff and your assigned Progent engineering consultant so that all looming problems can be addressed before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host configured and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the applications. Because the system is virtualized, it can be ported easily to an alternate hosting solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard data related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSLs or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to 50% of time spent looking for vital information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size businesses to obtain an objective evaluation of the overall health of their network. Powered by some of the top remote monitoring and management tools available, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable Active Directory environment. Both also come with a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include easier management, better compliance with government and industry security standards, higher utilization of IT resources, quicker troubleshooting, more dependable backup and recovery, and higher availability. Learn more about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone discussion with a Progent information assurance consultant. The interview is designed to help evaluate your company's preparedness either to block or recover quickly after an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to collect information concerning your current AV defense and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to deploy a cost-effective security and backup environment that meets your company's requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report.

Special Advantages of Teaming with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged expert at the fundamental system software and office productivity programs used by most small and medium-size businesses. As a Cisco-qualified partner, Progent also can provide help for an ever more sophisticated collection of infrastructure products such as firewalls, switches, routers, VoIP solutions, and wireless connectivity. In addition, Progent's CISSP-Premier cybersecurity consultants, CISM-authorized security professionals, CISA-authorized security audit specialists and GIAC-authorized information assurance experts can provide a business-wide view of network protection and can help with complex security projects like Security information and Event Management (SIEM) solutions to help enterprises meet business guidelines and statutory requirements for IT information protection and incident reporting.

The breadth and depth of Progent's consulting staff offer a powerful array of advantages to companies trying to increase the productivity of their IT system within a reasonable budget. These advantages include:

  • Best Industry Practices
    Progentís team of Microsoft and Cisco Premier Certified consultants average longer than a decade of hands-on professional experience, at the forefront of network support, executing a wide range of IT tasks for a large array of customers. Every Progent consultant shares a refined set of personal best practices which are combined into company-wide leading practices training that Progent teaches its support personnel. This means that you get not just world-class IT help, but also a support engineer with field-tested methods for repairing real-world network problems quickly. Learn additional information about Progent's best practices for network consulting.

  • Value Pricing Model
    Progent's pricing model is to charge for phone service and in-person visits per minute. As a result, you are billed only for delivered services. Progent does not impose a more expensive rate for after-hours or emergency support, and Progent does not bill for travel except for urgent calls where on-site time is less than 4 hours. In addition, Progent applies no sign-up charge and asks no monthly commitment for support services provided during regular working hours. Many service organizations demand substantial minimum payments or charge in increments of a quarter hour or more. Progent's one-minute pricing granularity avoids big invoices for quick repairs. An additional benefit of granular billing is that customers are not tempted to permit less critical problems to stay unaddressed until they grow into big problems. Learn more details concerning Progent's value pricing for IT outsourcing.

  • Comprehensive Reporting of Network Services
    Progent has created a comprehensive support reporting system that records and formats complete documentation for all delivered services. Unlike some freelance consultants or local service organizations who provide minimal documentation or details of services done, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the support documentation given by each consultant to every customer. The practice of detailing and archiving support records results in more efficient support and eliminates a variety of typical misfortunes such as when a support client is effectively held captive to a consultant who refuses to release vital service information. Read additional information concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices information transfer from Progent's support experts to customers. By educating customers to deal with problems that are within their comfort zone, Progent can concentrate on delivering high-value skills where Progent has little competition. Small businesses who utilize independent service providers or who employ internal support personnel gain when Progent transfers information about new technology and proven processes to make their IT environments more robust, secure, and efficient. Find out additional information about Progent's knowledge transfer services.

How to Contact Progent
In case your McKinney, Texas company wants to contact Progent to find out about IT outsourcing, consulting, or technical support, phone 800-993-9400 or visit Contact Progent.

Immediate Online Network Support
For fast remote assistance, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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    Progentís fault tolerant network experts offer non-stop computing support, disaster recovery services, system load balancing, 24x7 interoffice access, non-stop Internet connection design, 24x7 data center support, and other non-stop networking consulting to show your small business configure a non-stop network for line-of-business applications. Progent possesses the knowledge and experience to develop affordable, non-stop systems by deploying the expanding library of Windows Cluster servers including Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster. Progentís Microsoft and Cisco authorized engineers can show you how to you build a fault tolerant mutli-location network with a completely redundant Internet connection and intelligent system load balancing.

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    By using virtual servers, companies can run many virtual machines on one actual server. Virtualization technology enables businesses to enjoy all the benefits of server segmentation, but without the expense that goes with buying additional server hardware. Virtual servers are the critical technology for building private clouds, which offer important benefits such as reducing the costs of capital equipment, datacenter facilities, and management while enhancing data security, system reliability, and disaster recovery. Other key server management options include network monitoring utilities, Windows Server Update Services, and remote server management hardware. Progent's certified server management consultants can assist you in all aspects of server virtualization and management to allow your company to contain expenses and conserve time.

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    Progentís Technical Response Center provides national extended hours remote support for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers offer after-hours telephone support and remote direct network connection to isolate and repair network problems quickly and affordably. The breadth of technical experience available from Progent's staff of country-wide service engineers makes it possible to escalate even the most difficult problems to qualified specialists as required. For urgent problems, the TRC tries to respond to your request for support within one hour.

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Windows Server 2019 offers significant enhancements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and Linux support.

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    Office 365 is Microsoft's extensive family of productivity apps and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 apps and cloud services are offered in a variety of product bundles targeted at markets ranging from students and home offices to global enterprises. Progent can provide quick and easy online access to consultants with expertise in Microsoft, macOS, iOS, and Android platforms. Progent can assist you to evaluate the wealth of subscription plans offered with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent supports multi-vendor environments that include Windows, macOS or OS X, and Linux software. Progent can also assist you to build and manage hybrid networks that seamlessly integrate on-premises and cloud products and services.

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    Progent's Microsoft-certified consultants have over a decade of background planning, deploying, enhancing and fixing SCOM solutions and offer organizations of all sizes expert online or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that provides the performance and availability needed to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent can also help you to install and set up Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can deliver fast remote or onsite troubleshooting to assist you to fix serious issues detected by SCOM 2012.

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    Progent's Microsoft-certified consultants can provide online or onsite support to help organizations of all sizes to plan, implement, administer, and troubleshoot a backup/restore solution built around System Center 2012 Data Protection Manager. Progent can help you to upgrade from older versions of SCDPM or from another backup system, and Progent can integrate your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent can provide as-needed support for fixing particularly stubborn problems, or full project management services. Progent's consultants can also assist your business to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.

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    Our Experts Group provides consulting in key areas including Macintosh networking and programs; Expertise for Linux-powered, UNIX-powered, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise; Mission-critical and vertical application help; Chief Information Officer, business analyst, and project logistics services; Custom program development and integration; Web site, electronic business, Electronic Data Interchange, and client information portal design and integration; SQL management and performance consulting; Management intelligence expertise; and Telecom architecture support.

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    Configuration 64-bit Upgrade

    Progentís Microsoft-certified consultants can assist you to update your application servers or desktops from 32 to 64 bits. Progent can assist you to calculate the risks and advantages of upgrading to 64-bit computing, design an efficient migration strategy that minimizes business interruptions, and offer inexpensive, expert remote support to aid your organization to install 64-bit operating systems and application programs on your existing hardware.

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    Progent provides customers access to engineers who have earned some of the computer industry's most prized certifications. Progent believes that customers deserve to know that their computer support providers have accredited testing as well as extensive real-world backgrounds so that Progent's customers can engage Progent's support with confidence. Often, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) brings privileges for substantially better vendor support than is offered to non-certified service providers, enabling Progent to offer clients a higher class of IT support. In other cases, major credentials such as CISM or CISSP for network security can help corporate clients to show compliance with regulatory demands by using the assistance of accredited industry experts.

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    Progent offers IT support for medium size companies with 100 to 250 system clients. The mid-size company or work group has typically been an overlooked part of the market for network consulting expertise. The cost structures and support delivery models of large third-party service organizations make them excessively costly for the typical small company or small medium business (SMB), which usually relies on a minimal information technology budget with which to maintain an information network whose advanced technology and capability are often similar to the networks of much larger companies. Progent's support delivery model, which takes great advantage of remote service, virtual network technology and proactive network monitoring, dramatically reduces the network support expenses of a small-medium business while providing the mid-size company with enterprise-level service from certified, IT consultants with background in a broad range of small business technologies. If your mid-sized organization or small business is searching for levels of network support appropriate by a mid-size organization without paying enterprise prices, contact Progent.

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    Progent can provide the part-time or temporary services of a seasoned CIO who can provide strategic direction to help you pick and support network solutions to match your current needs and that can be a solid basis for your future growth. Progent's part-time Chief Information Officer services offer financial advantages to organizations who want to maximize the benefits from their IT expenditures but who are without the budget or hesitant to take on one more high-level position to their full-time staff. Because Progent is vendor-agnostic, with a sizable team of engineers certified to maintain all leading OS platforms and connectivity technologies plus a wide selection and application software, Progent is in a unique position to offer unbiased advice as well as advanced technical support for building and maintaining information systems that fit the particular needs of your organization.

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    Progent can help you plan, deploy, manage, monitor, and repair an efficient Wi-Fi LAN infrastructure, recommend sensible components, and integrate access points, bridges, antennas, wireless controllers, and other wireless products. Progent can also help you put together a complete 802.11ac wireless network security plan that is well aligned with the security plan for your overall business network.

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    Microsoft Mac Office allows Apple Macintosh users to run the world's most popular business programs. Progent's Apple-certified Mac consultants can show you how to set up Mac Office on a mixed-platform network combining Apple OS X and Windows platforms so that Mac users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who run Windows. Progent's consultants have expertise with both Mac and Windows technology and can support environments that combine Apple Macintosh with Windows computers with extensive resource sharing, or environments which carefully limit sharing between Mac and Windows users.

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    Progentís Microsoft-certified experts offer organizations of all sizes consulting, technical support, and development services for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced platform that utilizes web-based technology for efficiently coordinating people, teams and information. Microsoft SharePoint Server offers a common location for your workers or customers to access, organize, share and manipulate useful data, documents, and software and to communicate with other people. Microsoft SharePoint allows faster and more intelligent decisions, more effective access across groups and more economical business practices. Windows SharePoint Services connect employees, clients, workgroups and projects with the information theyíve developed in a way that makes data convenient to find, download and re-use. Progent's SharePoint experts can help your organization to maintain your current SharePoint environment or migrate to the current release of SharePoint.

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    Progent can assist you to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to SCCM 2012 from an older change management solution or assist you to enhance your current SCCM 2012 ecosystem to accommodate your changing IT needs. In addition, Progent can assist you to create an infrastructure that extracts the most value from SCCM 2012 by providing advanced consulting support for associated Microsoft technologies such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).

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    Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for piloting line-of-business applications, creating cost-effective system upgrade procedures, evaluating and optimizing performance, designing or validating business continuity strategies, mitigating compatibility problems, and establishing training systems for the latest products and technologies. For Progent customers without sufficient in-house resources to assemble effective test systems, the lab reduces capital outlay and engineering risk while keeping critical IT projects on schedule.

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    Progent can assist small and mid-size companies to configure security protection systems and provide cleanup expertise needed to support a remote workforce.

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  • Emergency Microsoft Office SharePoint Server 2003 Technical Support
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    Progentís Microsoft-certified consultants offer organizations of all sizes consulting, troubleshooting, and application development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web-based technology for intelligently coordinating people, teams and data. Microsoft SharePoint Server offers a central location for your employees or customers to connect to, manage, share and manipulate useful data, files, and software and to communicate with other people. Microsoft SharePoint enables faster and better decisions, more efficient sharing across teams and more economical business processes. Windows SharePoint Services connect employees, clients, workgroups and projects with the data theyíve created in a way that makes data easy to locate, retrieve and apply. Progent's SharePoint consultants can assist your organization to manage your current SharePoint environment or migrate to the latest release of SharePoint.

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    Progent's ProSight Email Guard uses the technology of top data security companies to deliver web-based management and comprehensive protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper level of analysis for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall.

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  • Windows Hyper-V 2016 Private Cloud Integration Support Windows Server Hyper-V 2016 Migration Computer Consultant
  • Windows Server 2012 R2 Security On-site Support Windows 2012 R2 On-site Technical Support
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  • Windows Server 2019 and SCOM Support Microsoft Certified Windows Server 2019 Virtual Machine Integration

  • SQL Server 2012 AlwaysOn Support and Help
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    Progent can provide the expertise of certified consultants as well as seasoned software developers, database administrators, project managers, network infrastructure architects, disaster recovery specialists, and certified data security professionals to help you to assess the likely advantages of SQL Server 2012 for your organization, install pilot environments at your site or at Progent's lab, plan and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS solutions, and define an efficient and secure network infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.

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    Progent's Microsoft-certified consultants can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from an earlier version of Windows. Remote and onsite evaluation and upgrade services for Microsoft Windows 10 available from Progent's experts include ROI analysis, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile device management, teleworker access, security and compliance, automated provisioning and management, infrastructure optimization, Wi-Fi support, business continuity planning, group and personal training for IT support staff and end users, and ongoing consulting support.

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