McKinney, TX Remote Support from World-class Computer Network Service Professionals
Progent's network support services can provide your McKinney, TX business affordable and dependable support from world-class IT experts. By providing IT consulting help when you need it, offering advanced expertise for key applications, delivering unique support such as 24x7 network monitoring, and charging only for support you use, Progent offers your McKinney, Texas business an economical solution for optimizing the productivity of small office networks. Whether you maintain an onsite system, connect to cloud-based resources, or have a hybrid cloud/on-premises network, Progent is the intelligent choice for businesses to build and support a robust and safe IT network and to have quick availability of the skilled support typically restricted to enterprises who are able to afford a sizeable in-house IT organization.

For mid-size and large companies, Progent can provide co-sourcing and project management support to reinforce the technical skills of your internal network support personnel. This can cut costs and help meet schedules for major IT initiatives such as software programming, disaster recover/business continuity preparedness, network security audits, merging datacenters, or technology migrations and upgrades.

Progent can also offer access to accredited experts to help your business to design and execute your cloud strategy.

Key Products and Technologies Serviced by Progent for Businesses in McKinney, Texas
Progent provides the services of certified consultants for all facets of information technology deployed in small and midsize companies. Technologies supported by Progent's consultants include:

Service Delivery Alternatives Available for McKinney, Texas Businesses
Progent has a variety of options for providing small and midsize companies with affordable computer services for troubleshooting, system architecture, hosting, and network management outsourcing. Progent's paradigm for providing IT support services is built on the Help Desk operational structure common to larger IT organizations. Progent's Helpdesk Support Model promotes rapid response, thorough service documentation, dependable follow-through, and strict cost monitoring for an array of IT service delivery options that include remote troubleshooting, in-person support, high-end consulting, plus server hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) offers urgent and routine online assistance for Microsoft Windows, Linux, Apple OS X, and Cisco-based systems in the United States and globally. Progent's seasoned support professionals can help clients to troubleshoot and fix network problems without the cost or delay of in-person service calls. The background of Progent's network consultants allows them to handle the majority of network issues quickly. For the most challenging problems, Progent's breadth of expertise allows the support team to escalate support calls to advanced subject matter experts. Progent provides a convenient, web-based signup process for new customers to address urgent network problems and Progent bills per minute with no startup fees or time minimums, so you pay only for the help you receive. Specialists available remotely include Cisco-certified CCIE network engineers, Microsoft-Certified MCSEs, and GIAC-certified security professionals. Find out additional information concerning Progent's remote network support services.

  • Onsite Support
    Progent provides onsite technical assistance for registered customers in major metropolitan areas in the U.S. Progent's on-site service technicians can work in tandem with Progent's online service engineers to deliver small companies the best of both worlds: on-premises service professionals when you need them plus the on-line help of Progent's seasoned staff of IT consultants, security specialists, and business application programmers. The response time for in-person service visits is usually less than one business day. Progent requires no start-up or retainer fee for becoming a Progent client for on-premises service. Learn more details about how to register for Progent's in-person computer service.

  • Help Desk
    Progent's Helpdesk Services are intended for all companies who need prompt and dependable support from a professional Helpdesk with efficient telephone support, remote troubleshooting capability, and enough technical strength for all needed problem escalation. Because smaller companies typically are constrained by tight information technology funds and can provide scant executive bandwidth for dealing with IT support tasks, Progent's Help Desk Call Center Services can be the most cost-effective option to ensure that small business computer networks are always productive. Read more details about Progent's Contact Center outsourcing services.

  • IT Consulting Services
    Progent offers small businesses affordable access to world-class consultants who can provide assistance with vital technologies including
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application support, Cisco network infrastructure, company-wide network protection consulting, high availability network engineering, virtualization strategies, plus configuration, programming and support for small business software including financials, ERP and MRP, business analytics, sales automation, and productivity software. Progent can help with short-term projects such as office relocations and massive software migrations, extended initiatives such as management information application programming and customization, database software development and DBA services, and web design, continuing services including System Center 2012 Operations Manager expertise and SCOM 2016 consulting for IT infrastructure health monitoring and network management, or emergency response such as disaster recovery and virus removal.

  • Application Server Hosting
    Progent can host mission-critical applications like Exchange and Microsoft SQL to provide small businesses with greater degrees of dependability, security, and recoverability than is possible with the class of in-house data center that is realistically affordable for most small and midsize organizations. Because Progent uses the same facilities that support the gear of some of the world's largest IT companies, Progent can eliminate the expense of building and managing the systems required for world-class cooling, power backup, and uninterruptible Internet access. For hosted application servers, Progent can also make sure that upgrades and service packs remain updated, security and performance is continually tracked, and systems are consistently archived and ready for complete and rapid restoration. Find out more about Progent's hosting services for Exchange and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers comprehensive hosting for the entirety of a small or midsize company's servers in an environment that not only delivers the top level of fault-tolerance and extensibility but that is in addition convenient for customers to transfer to a different service provider or to move internally if your circumstance calls for it. Progent's Private Cloud hosting service is structured around mature virtualization technologies that permit businesses with multi-vendor environments to benefit dramatically on the costs of capital equipment, system maintenance, and IT administration while achieving enterprise-class availability and an unparalleled degree of vendor options. In contrast to conventional SaaS hosting models, Progent's Private Cloud Hosting covers all server-based applications in a single centrally managed service, can handle the mixed- platform and loosely standardized networks typical of small businesses, and keeps ownership of the software in the customer's hands so that migrating to a new virtual system is fast, reliable, and inexpensive. This avoids ending up a captive to a specific hosting provider while still offering all the cost savings associated with SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Services
    Progent offers advanced online support to help businesses of any size connect their information networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and manage hybrid environments that support Windows and Linux operating systems and apps in both cloud-only systems or in hybrid network models that combine physical resources along with public clouds. To assist you to integrate cloud services with networks, Progent offers a range of public cloud integration support services that include Office 365 integration solutions with on-premises Exchange deployments, Microsoft Azure planning and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of background delivering advanced consulting expertise remotely, and Progent can help you complete your cloud integration initiatives quickly and affordably.
Progent's Flat-rate Managed Services for Outsourcing Network Management
Progent's affordable ProSight series of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior analysis tools to defend endpoint devices as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely get by legacy signature-based anti-virus tools. ProSight ASM protects local and cloud resources and offers a single platform to manage the complete malware attack progression including protection, infiltration detection, containment, cleanup, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    Progent's ProSight Enhanced Security Protection (ESP) services offer economical in-depth security for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, endpoint control, and web filtering via cutting-edge tools incorporated within one agent accessible from a single control. Progent's security and virtualization experts can assist you to plan and configure a ProSight ESP environment that meets your company's unique needs and that helps you demonstrate compliance with government and industry information security standards. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require immediate action. Progent can also help you to install and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable end-to-end service for secure backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates your backup activities and enables rapid recovery of vital files, applications and VMs that have become lost or corrupted as a result of hardware failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can provide advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPPA, FINRA, and PCI and, whenever needed, can assist you to restore your business-critical data. Learn more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to map, monitor, optimize and troubleshoot their connectivity appliances like routers, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, captures and displays the configuration of virtually all devices on your network, monitors performance, and generates alerts when problems are detected. By automating tedious management processes, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, finding devices that need important updates, or resolving performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that incorporates the services and infrastructure of top information security companies to provide web-based control and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running efficiently by tracking the state of critical computers that power your business network. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT management staff and your Progent engineering consultant so any looming issues can be resolved before they have a chance to impact productivity Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the apps. Since the environment is virtualized, it can be ported easily to an alternate hardware environment without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard data related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned about impending expirations of SSLs or warranties. By updating and managing your network documentation, you can save as much as 50% of time spent looking for critical information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether youíre making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size businesses to get an objective assessment of the overall health of their network. Based on a selection of the top remote monitoring and management platforms in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how closely the configuration of your essential network assets conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant ROI such as a cleaner Active Directory system. Both versions also include one year of advanced remote network monitoring and management. Benefits can include easier management, improved compliance with government and industry security requirements, more efficient utilization of IT resources, quicker troubleshooting, more dependable backup and recovery, and less downtime. See more about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service centered on a phone discussion with a Progent backup/recovery expert. The interview is intended to evaluate your company's ability either to block or recover rapidly after an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to collect information concerning your current security profile and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to build a cost-effective security and backup/recovery environment that aligns with your business requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Is the Smart Choice for McKinney, Texas Businesses
Progent's staff size, depth of technical expertise, and experience with enterprise network support enable small businesses to sidestep the problems related to over reliance on thinly staffed support organizations or independent consultants.

Teaming with Progent enables your business to:

  • Prevent Over Dependence on Freelance Consultants
    For network services, small companies sometimes rely excessively on freelance consultants. Though freelance support providers have lower expenses than more substantial IT service firms and can afford to bill nominally lower fees, freelancers are often too overworked to react rapidly to critical problems. If a freelance consultant is occupied with another client, ill, on vacation, or in training, the absence of replacement staff may require your company to go without help in case of a crisis. As your company grows, network unavailability or problems with line-of-business applications become more costly. The dollars you thought you were conserving on an independent consultant can disappear fast due to lower output. Also, when freelance engineers encounter unfamiliar problems, the unavailability of a large engineering team to depend on for advice forces them to learn on the job while your organization winds up footing the bill for their ongoing training.

  • Gain Access to Expertise in Sophisticated Information Technology Solutions
    The majority of small service organizations or independent engineers who concentrate on small company IT support may excel at providing routine fixes but lack the background to deal cost-effectively with complex network infrastructures with mixed operating systems, numerous sites, VoIP implementations, remote workforces, interconnected accounting and analytical applications, eCommerce, and custom line-of-business applications. Progent's experience with global enterprises and Progent's large group of experts can be valuable to your business because big-company environments are characteristically complex, support issues require in-depth understanding of in many technical disciplines, and achieving an acceptable degree of stability, reliability, and security requires enterprise-tested processes.

  • Create a Solid Foundation for Growth
    Small companies typically begin with a network implemented on a tight budget. Lacking a solid basis, a series of improvised fixes often get tossed on top of a tenuous foundation. As a business grows, stability and scalability issues can hinder the success of the business. Such networks require thorough evaluation, smart strategic analysis, and in-depth expertise to migrate to a network environment that can act as the reliable basis to meet critical business needs and ease future expansion.

  • Partner with Solution Finders, Not Product Vendors
    Small companies require direction and insight to work through an ever more complex array of technology alternatives available for accelerating growth and enhancing efficiency. Businesses do not need a network consultant or support organization that tries to promote products. Progent eliminates conflicted motives by not reselling hardware and software. Progent provides services exclusively. This allows Progent to match consulting support services with the genuine interests of clients. Mixing network consulting and product selling can lead to a conflict where the recommended solution is based on a predetermined vendor instead of being based on the true needs of a customer.

Get in Touch with Progent
If your McKinney, Texas company wants to contact Progent about IT outsourcing, consulting, or technical support services, phone 800-993-9400 or visit Contact Progent.

Immediate Online Network Assistance
For fast remote assistance, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



An index of content::


Solaris-Windows Migration
UNIX Migration Consultant

Progent can help you to design and execute a smooth transition from a Solaris-based information environment to a network based on Windows and capable of running Microsoft's familiar office productivity software, business applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco consultants and software development experts can assist you to guard your data and reduce business discontinuity by developing an effective migration strategy that protects your current assets in Solaris software and technology. UNIX-to-Windows transition support services offered by Progent include evaluation of current infrastructure, migration planning and testing, MS Exchange migration expertise, information and application software transition, and server and media migration and economization.

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Progent's Windows consultants can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier release of Windows. Remote and onsite assessment and upgrade support for Windows 10 provided by Progent's experts include Return on Investment analysis, project supervision, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, teleworker connectivity, security and compliance, automated provisioning and management, infrastructure optimization, wired/wireless convergence, business continuity planning, webinar training for network management staff and users, and ongoing consulting support.

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Solaris with Windows Consultancy
Consulting for Windows and Solaris

Progent's UNIX family consulting services provide small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise provides you with a convenient one-stop source to show you how to create and manage a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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Nagios Support Services
Linux Network Monitoring Technical Support

Nagios and MRTG are useful, Open Source monitoring utilities that operate with the Linux OS and can be deployed to analyze UNIX/Linux environments, MS Windows systems, or multi-platform networks in which the Linux OS and Microsoft Windows run side by side. The Nagios monitor lets network managers to monitor system services including SMTP, HTTP, FTP, and PING. Multi Router Traffic Grapher lets you track the bandwidth in and out of SNMP network appliances including servers, routers, and switches. Progent's system integration engineers can assist you to utilize both these programs to streamline and repair your computer network.

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Wi-Fi VoIP phone integration Configuration
wireless VoIP phone and Aironet APs Technology Consulting

Cisco's wireless VoIP phones are industrial-grade wireless handsets designed for workers who are mobile within office, warehouse, health-care or other environments where management requires user endpoints that offer more administrative control, security and durability than is possible with the Bring-Your-Own-Device style of workplace communications. Successful integration of Cisco's wireless VoIP phones typically demands that IT teams set up and optimize numerous key pieces of your Wi-Fi environment such as wireless access points, switches, wireless LAN controllers, and network management tools. Progent's Cisco-certified experts can provide remote and on-premises assistance to help you build and administer a Cisco wireless VoIP phone solution by providing services that can range from troubleshooting the configuration of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.

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Technology Professional for CRISC Certified Network Risk and Information Systems Control Architect
Consultancy for CRISC Certified Risk and Information Systems Control Analyst

Progent offers the services of a CRISC-certified risk management expert to assist you to plan and deploy an enterprise risk management strategy following leading practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and IT budget.

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Colo Online Technical Support

For enterprises with branch offices in California or any region served by Progent's consultants, Progent's Microsoft-Certified IT consulting experts and authorized Cisco system specialists can provide a variety of network consulting services such as project management, Sarbanes Oxley compliance, office moves, enterprise security, network architecture, local or phone-based branch office support, and troubleshooting for collocation hosting facilities. A Progent IT consultant can show you how to design a multi-office information system that makes efficient use of colocation services and Internet data centers. Progentís Microsoft Certified engineers can help major corporations design, integrate and maintain massive rollouts of the latest versions of Microsoft products such as Active Directory, Microsoft Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progentís CCIE and Cisco Certified Network Professional consultants can help you deploy Cisco technology for connection solutions that incorporate basic, high-performance, integrated, and remote networking.

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Windows, UNIX, Solaris Support and Integration
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If your business runs a UNIX, Linux, or Sun Solaris network or a multi-OS network, Progent's CISM and CISSP-premier consultants can help your entire organization in a wide array of security areas including security administration practices, security architecture and strategies, connection control products and methodology, software development security, business processes security, hardware security, telecommunications, infrastructure and Internet security, and business continuity preparedness. CISM and ISSAP define the core skills and worldwide standards of performance that information security professionals are required to possess. These certification provide executive management the confidence that consultants who have achieved their CISM, CISSP or ISSAP qualification have the background and knowledge to offer world-class security management and consulting help.

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SCCM Peer Cache Technology Consulting

System Center Configuration Manager automates software deployment across multiple sites, centralizes security and compliance settings management, inventories network resources, protects against company data leakage, performs network health reporting, allows secure self service, and offers a single control mechanism for administering multi-operating system ecosystems running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Azure cloud experts can assist you with any aspect of designing, implementing, using and troubleshooting a SCCM solution for on-premises, cloud-based, or hybrid environments.

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ransomware preparedness assessment Professional
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The ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone discussion with a Progent backup/recovery expert. The interview is intended to assess your organization's preparedness to defend against ransomware or recover rapidly after a ransomware incident. Progent will work with you personally to collect information concerning your current security profile and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow best practices to create an efficient security and backup system that minimizes your vulnerability to ransomware and aligns with your company's requirements.

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Progent offers network support for medium size businesses with 100 to 250 system clients. The mid-size company or work group has typically been an underserved part of the market for IT support services. The cost structures and service access models of major third-party support firms make them excessively costly for the typical small business or small medium business (SMB), which usually relies on a minimal IT budget with which to support an IT system whose complexity and sophistication are frequently comparable to the information systems of much bigger enterprises. Progent's service delivery model, which takes full advantage of remote support, virtual office infrastructure and 24x7 network monitoring, dramatically reduces the network support costs of a small-medium business while offering the small organization with big-company service from professional, world-class experts with background in a broad range of small business technologies. If your medium size organization or small business is looking for levels of IT support needed for a medium size office without paying enterprise prices, contact Progent.

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Progent's UNIX platform consulting services offer small companies and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of experience provides you with a convenient one-stop source to show you how to create and manage a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Mandrake.

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Progent's Citrix-accredited consultants can help you to evaluate the business benefits of XenServer as well as other Citrix products, and can assist you to plan, test, execute, troubleshoot, and support a XenServer installation. Progent can also analyze your current Citrix technology environment and show you how to enhance consolidation, responsiveness, protection, availability, and disaster recovery.

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Progentís Microsoft certified consultants offer a range of support services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft accounting package and corporate management solution built, like all Microsoft accounting tools, on the expandable and familiar platform of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial software in the Dynamics GP family, offers a cost-effective tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Dynamics GP/Great Plains is simple to install and configure, and with its modular design you can purchase only the functions you currently need, with the option to expand users and enlarge capabilities when necessary. Progentís Dynamics GP Software support experts can help you deploy, configure and administer Dynamics GP/Great Plains 2010 as well as earlier editions of Microsoft Dynamics GP.

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Progent's Meraki Wi-Fi AP experts provide remote and on-premises support services to assist organizations of any size to design, deploy, manage, expand or repair Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to set up and manage Meraki-based wireless networks for sites that range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless network infrastructure that provides the same connectivity, responsiveness, security, ease of management and uptime for wired and wireless users regardless of their location or device.

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Configuration for Microsoft SQL Server 2008
SQL 2008 Professionals

Progent's Microsoft-Certified SQL Server engineers can provide a range of services to assist small businesses to plan, implement, manage, and troubleshoot MS SQL 2008 systems so that they gain the maximum business advantage from Microsoft's state-of-the-art information management platform. Also, Progent can provide consulting expertise for system infrastructure, enterprise-wide protection, and custom software development to increase the business value of your SQL Server 2008 network.

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Windows Server 2016 Virtual Machine Professionals
Windows Server 2016 Failover Clusters Online Consulting

Progent's Windows Server 2016 disaster recovery consultants can assist you to design a disaster recovery system based on Microsoft's most advanced Failover Clustering tools including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, economical creation of a failover cluster quorum arbitration point.

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Juniper SSG350M Router information Systems Audit
Juniper SSG20 Router Consultants

Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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Signature-based Virus Protection Troubleshooting
ProSight VM Security Professionals

Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical in-depth security for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device control, and web filtering through leading-edge tools packaged within one agent managed from a single console. Progent's data protection and virtualization consultants can help your business to design and implement a ProSight ESP deployment that addresses your company's unique needs and that helps you achieve and demonstrate compliance with legal and industry data protection standards. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent can also help your company to install and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware.

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Linux Remote Consultant
Linux Online Consultants

Progent provides nationwide remote phone support and troubleshooting services for businesses who run UNIX, Linux, or Solaris networks or whose IT systems include a combination of UNIX/Linux and Microsoft Windows products. Remote network consulting offers optimum leverage for your IT budget by preserving client productivity and shortening the time billed for network analysis and repair. Sophisticated online access tools and experienced service specialists and engineers combine to enable Progent to handle most network issues without wasting time and money by going to your location. In the vast majority of situations your IT issues can be remediated by telephone or via a mix of phone support and online access. Progent can put you in touch with Cisco CCIE network engineers and CISSP premier security specialists to help with the most challenging network problems.

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Dynamics GP Custom Software Consulting

Progent's expert solution designers and software developers can assist your business to create enhancements to Microsoft Dynamics GP/Great Plains that support the special requirement of your business while retaining the advantages of seamless Windows integration and connectivity. Progent can also provide help with a selection of software development technologies that can be utilized to build integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.

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Windows 2008 Server Remote Consulting
Microsoft Windows Server 2012 Specialist

The sophistication and integration demands of Microsoft Windows Servers calls for an IT consulting firm with hands-on experience and broad familiarity with designing and building cohesive, end-to-end network technology solutions. The background of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your business goals. Progentís IT services can assist you with designing, installing, administering, and troubleshooting Windows Server systems that increase the business value of your IT network. Progentís consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other clients.

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Setup and Support for Anti-Spam

E-Mail Guard is Progent's affordable antispam and virus protection managed service that gives small companies world-class defense against spam, viruses, DHA attacks, and other forms of email-borne attacks on computer networks. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated suite of web-based anti-spam and virus protection services that ward off email attacks before they are able to penetrate the company firewall. Perimeter Manager also lets administrators monitor and control their email application, regardless of server platform, hardware type, or data center location.

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Wireless Security Specialists

Progent offers consulting for security auditing utilities including Microsoft Baseline Security Analyzer for running a set of automatic network testing scans to identify possible security problems. Progent has broad knowledge of security analysis tools and can show you how to understand audit reports and react effectively. Progent can help you build protection into your company processes, install auditing software, define and implement a protected network environment, and recommend policies to optimize the safety of your IT system. Progent's security consultants are able to show you how to set up a firewall, implement secure remote access to email and business applications, and integrate virtual private network. Progent's qualified security experts can validate the protection of web-based software and can run comprehensive information security tests of company-wide security to validate your organization's compliance with key industry security standards such as FISMA, NIST, and ISO 17799.

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Progent can show you how to plan, configure, manage, and repair a viable Wireless network infrastructure, recommend appropriate hardware and software, and configure access points, bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also show you how to put together a thorough 802.11ac wireless system security strategy that is well integrated with the security strategy for your entire business network.

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Progent's Microsoft-certified consultants have 20 years of experience providing electronic messaging and integrated telecommunications/email solutions for businesses. Progent offers affordable Microsoft Exchange Server consulting services to strengthen email security and virus protection, provide fault tolerant email, and implement remote and mobile email access. Progentís Microsoft Exchange consulting and support services can assist you in planning and implementing a Microsoft Exchange update or a migration from a legacy SMPT server or outdated Microsoft Exchange product such as Microsoft Exchange 5.5 to Exchange Server 2010.

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Online Microsoft Office 365 Training Consultancy

Progent's webinar training classes provide small companies the cost savings, simplicity, and versatility of web-based learning plus the proven pedagogic techniques of experienced instructors who use sophisticated technology to simulate real-time, participatory classes. Progent offers webinar training for key desktop software including elements of Microsoft Office such as Office Excel, Word, PowerPoint, and Visio: Microsoft Dynamics accounting and management reporting software including Microsoft Dynamics GP; as well as other popular desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.

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Windows Server 2012 Server Manager Outsourcing
Windows Server 2012 Clustering Online Technical Support

Progent's certified consultants can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create test systems and rollout plans, tune your network for on-premises, multi-location, private or public cloud-based, and hybrid environments, educate your IT management, team, create a corporate-wide security strategy, streamline IT management, assist with creating applications, and build and test a disaster recovery/business continuity plan.

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Progent's CCIE-certified networking experts can assist your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, manage, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

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Firewall Security Cybersecurity Companies

Progent offers small and mid-size businesses expert consulting for Intrusion Protection products and IPsec VPN solutions from major firewall and Virtual Private Network security vendors including Check Point Software, Juniper Networks, and SonicWALL. Progent can show you how to design a comprehensive security strategy and select the right products from a variety of vendors to support your security objectives while staying within your budget limits.

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Security Organization for CISM

Progent offers the services of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee describes the core competencies and global standards of performance that information security professionals are required to master. It gives business management the confidence that those who have qualified for their CISM certification possess the background and capability to provide effective security administration and consulting consulting.

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ISA 2004 Server Remote Technical Support

Progent's certified ISA Server consulting experts have broad experience creating Microsoft-based security solutions for information systems with multiple locations, mobile users, and line-of-business web-based applications. A Progent ISA Server engineer can help your small or mid-size company plan and implement a configuration of ISA Server 2004 that supports your information security needs without limiting your productivity.

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System Center 2016 Orchestrator Computer Consultant

Microsoft System Center 2016 delivers important improvements in the management of hybrid cloud networks by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; unified management of heterogeneous environments that incorporate various Linux distributions, Hyper-V and VMware; and better public and private cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting team offers advanced online and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to design and configure a new deployment of System Center 2016, extend or optimize an existing one, upgrade efficiently from a previous version of System Center, or troubleshoot your System Center environment.

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Catalyst Switch IPv6 Engineer
Catalyst 6500 Switch Computer Consultant

Progent's Cisco-certified CCIE experts can help organization to configure, manage, upgrade, optimize and debug Catalyst switches. Progent can also assist your business to harden the security of Catalyst switches and move smoothly from legacy switches to current devices.

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SharePoint Support and Setup
Integration Support for SharePoint

Progent's Microsoft-certified consultants can show you how to rationalize the economic case for implementing SharePoint 2007, advise you on the most appropriate version of SharePoint for your circumstances, provide setup and deployment services, help you to set up Microsoft SQL Server as a supporting database, optimize your network infrastructure, integrate your off-the-shelf and custom application programs to operate with Microsoft SharePoint 2007, develop a comprehensive security strategy that includes portal technology, and deliver troubleshooting and Help Desk support.

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Nebraska IT Outsourcing Companies
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Progentís Technical Response Center (TRC) offers national extended hours remote assistance for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts provide after-hours telephone help and online secure computer connection to troubleshoot and repair technical problems rapidly and affordably. The scope of IT experience represented by Progent's team of nationwide service engineers allows Progent to escalate even the toughest problems to competent specialists as required. For urgent issues, the Technical Response Center tries to answer your request for support within one hour.

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Microsoft Certified Partner Custom Web Developer Firm
Microsoft Web Site Development Group

If you want to update your corporate web site, build internal websites for applications such as human resources or worker training, establish a powerful web presence for a new business, or write enterprise-class, data-driven custom web applications, Progent can provide skilled and experienced web developers. Progent's experts can also help you design and maintain a safe, robust server and communications infrastructure, including remote and wireless access, to run your web solutions.

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64-bit Server Network Consulting
64-bit Migration Consultancy

Progentís Microsoft-certified consultants can assist you to enhance your servers or workstations from 32 to 64 bits. Progent can help you to calculate the risks and benefits of moving to 64-bit computing, design an affordable upgrade process that minimizes operational disruptions, and offer inexpensive, professional remote support to assist you to install 64-bit software and application programs on your existing computers.

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Engineer for ASA

Progent's CCIE-certified networking experts can help your organization to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.

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Cisco Network Management Network Security Consultants

Progent's Cisco-Certified network engineers can show you how to use Cisco's network management utilities alongside a variety of powerful third-party applications to create a complete network management strategy to keep your network running smoothly, fully utilize limited resources, protect your data, revive rapidly from device failure or malicious assaults, and allow you to add or reassign network resources sensibly and economically as your business evolves.

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Small Business IT Consulting Group

Progent offers businesses of any size enterprise-class network online or on-premises consulting services for networks based on Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier network consultants also can provide security expertise for businesses ranging from the small office to the worldwide enterprise.

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Exchange 2003 Computer Consulting

Progent's Microsoft Certified engineers can provide expert support for enterprise-wide deployments of Microsoft Exchange 2007. Progent's consultants can show you how to plan multi-site Exchange rollouts or upgrades and can provide local personnel to assist large companies with deployments of Exchange Server in the or any area served by Progent's engineers.

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Besides providing the expertise of Microsoft Dynamics GP specialists, Progent has experts in Dynamics AX, Dynamics NAV, Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent can provide software development, troubleshooting, management help, upgrade support, and 1-on-1 or group webinar training classes tailored to address your specific requirements. Progent's consultants also can show you how to integrate and maintain a protected, robust server and communications foundation to run your ERP, MRP and accounting solutions.

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MOM 2000 Consulting

Small to middle size businesses can now enjoy all the benefits of Microsoft System Center Operations Manager and also have fast access to Progentís Microsoft Certified network support professionals. With Progent's economically priced network support packages, small organizations can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager to provide small business information systems world-class availability, protection, and performance.

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Progent offers the support of BlackBerry-certified professionals who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions affordably and successfully, doing away with the need for an in-house BlackBerry expert and minimizing the expense and distraction of maintaining a mobile workgroup. Progent's BlackBerry engineers offer extensive backgrounds cooperating with Progent's Microsoft-expert consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security engineers. This wide range of knowledge, combined with Progent's proven remote support model, provides small and mid-size companies an efficient solution for integrating BlackBerry devices and software seamlessly into their IT network.

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Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds creating Microsoft-based security designs for information systems with multiple sites, mobile workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size business plan and deploy an installation of Microsoft ISA Server 2004 that meets your information protection requirements without restricting your productivity.

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Support Services for VPN

Cisco's network security and remote access technology for small organizations represent a comprehensive line of manageable security solutions to help safeguard your wired and wireless information system. Cisco's VPN product family includes switches, firewalls, intrusion detection systems and VPN appliances. Progent's expert consulting staff includes field-proven specialists with Cisco Certified Internetwork Expert and CCNP qualifications who are able to assist your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security solutions that fit most closely with your company objectives.

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Progentís Wireless Consulting Services offer a fast, economical option for businesses of all sizes to deploy, manage and troubleshoot the latest wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and install appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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Progent offers customers the services of engineers who have earned some of the IT industry's most prestigious credentials. Progent believes that clients have the right to be sure that their IT service providers have formal testing as well as broad practical experience so that Progent's clients can engage Progent's support with confidence. In many cases, vendor certifications such as the CCIE brings privileges for substantially better vendor assistance than is available to uncertified consultants, allowing Progent to offer clients a better class of computer service. In other cases, recognized certifications such as CISM or CISSP for IT security can help corporate clients to show compliance with regulatory requirements by using the services of recognized IT professionals.

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Progent's network consultants can help your company to automate desktop update and patch management by providing support for management tools such as Configuration Manager 2007, Systems Management Server, and WSUS.

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Progentís Microsoft certified experts offer small and medium size companies enterprise-grade consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install important applications quickly and reliably to appropriate users, reduce product expense and stay compliant by determining patterns of usage, improve Windows security by increasing your knowledge of vulnerability and by installing targeted patches, manage your external workforce through accepted standards independent of connection or location, and lower operational costs by fully utilizing the administrative functions incorporated into Windows. Progentís SMS engineers can show you how to use SMS economically for automated software and application installation, security patch control, and asset monitoring management including program and hardware inventory.

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Progent's business climate will make you a more capable consultant by improving your technical knowledge and increasing the loyalty of your clients. Progent makes good on this commitment by attracting the best professional experts for you to work with, providing an advanced network and communications architecture, running proprietary application tools to enable the highest level of service, and by streamlining proven operational models for attracting and keeping customers.

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