Low-cost Network Help from Microsoft certified Experts for Businesses in McKinney, TX
By offering world-class know-how when you need it, providing in-depth knowledge for critical business applications, providing innovative services like virtual data center hosting, billing solely for help delivered, and requiring no sign-up or retainer fees for standard services, Progent enables you to maximize the business value of your It system and reduce service costs. Progent understands that network security, reliability, and performance are just as critical to small companies as to major corporations but that smaller organizations lack the leverage to invest heavily in computer technology and in-house service groups. Progent's fundamental competitive advantage is that no network support organization can match Progent's ability to deliver the IT support expertise your business needs whenever you require it and at a cost you can justify.

For medium-size and enterprise companies, Progent offers co-sourcing support to add to the skills of your internal network support personnel. Co-sourcing can save money and help meet schedules for big projects like software development, disaster recovery planning and testing, network security evaluations, merging datacenters, or technology migrations.

Progent can in addition provide access to accredited experts to assist your company to design and execute your cloud strategy.

Primary Practice Areas Serviced by Progent for Business Networks in McKinney, Texas
Progent's national group of certified support professionals offers assistance for all facets of network systems used by companies of any size. Technologies supported by Progent in McKinney include:

Service Delivery Alternatives Available for McKinney, Texas Companies
Progent offers a variety of options for providing small and midsize companies with cost-effective IT services for technical support, system architecture, hosting services, and IT management. Progent's model for providing IT support is based on the Help Desk structure familiar to big IT organizations. Progent's Contact Center Support Mechanism promotes rapid response, thorough activity records, reliable follow-through, and strict cost control across a range of IT service delivery options that include online repairs, in-person help, high-end consulting, as well as server hosting.

  • Online Service
    Progentís Technical Response Center provides urgent and routine remote service for Microsoft Windows, Linux, Apple OS X, and Cisco-powered systems in the United States and globally. Progent's certified service professionals can assist customers to analyze and fix network issues without the expense or delay of on-premises support calls. The background of Progent's IT consultants makes it possible to handle the majority of IT problems quickly. For the toughest problems, Progent's breadth of expertise makes it possible to escalate support calls to advanced subject matter experts. Progent offers a streamlined, web-accessible registration process for new customers to address urgent situations and Progent charges by the minute with zero startup charges or minimums, so you pay only for the assistance you get. Specialists you can access online include Cisco-certified CCIEs, Microsoft-Certified MCSE consultants, and CISM-certified security professionals. Find out additional information about Progent's online network troubleshooting services.

  • On-site Service
    Progent offers on-site technical assistance for registered clients in larger cities in the United States. Progent's onsite support technicians can work in tandem with Progent's remote support experts to deliver small businesses the best of both worlds: in-person service professionals when you need them as well as the on-line expertise of Progent's worldwide staff of IT engineers, security specialists, and business application programmers. The wait time for on-site support calls is usually less than one business day. Progent requires no start-up or retainer charge for registering as a Progent customer for onsite support. Learn more details concerning how to register for Progent's onsite computer service.

  • Phone Support
    Progent's Standard Help Desk Services offer small organizations a complete service desk solution that handles all aspects of online desktop support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Progent provides help desk services at a substantial discount from Progent's normal desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to resolve the most problems. To learn more, see Online Help Desk Services.

  • IT Consulting Expertise
    Progent provides small businesses budget-friendly access to world-class IT professionals who can provide assistance with critical products and technologies such as
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server support, Cisco network architecture, company-wide network security engineering, fault tolerant network consulting, server virtualization strategies, plus integration, programming and support for business software such as financials, operations, reporting, sales automation, and productivity software. Progent can provide assistance with short-term projects such as office moves and major software upgrades, extended projects like business reporting application programming and support, database software development and administration support, and web design, continuing services including System Center 2012 Operations Manager expertise and SCOM 2016 consulting for network monitoring and network administration, or emergency services such as data restoration and malware cleanup.

  • Application Server Hosting
    Progent can host mission-critical applications such as Exchange Server and MS SQL in order to provide small and midsize businesses with higher levels of dependability, protection, and performance than is feasible with the class of on-site data center that is realistically affordable for most small companies. Because Progent utilizes the same data centers that host the gear of many of the world's biggest IT companies, Progent can eliminate the expense of creating and maintaining the infrastructure required for world-class environmental control, power failover, and uninterruptible Internet connectivity. For managed applications, Progent can also make sure that upgrades and service packs remain updated, security and performance is constantly monitored, and systems are regularly backed up and available for complete and rapid recovery. Learn additional information concerning Progent's hosting for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers complete hosting for all of a small or midsize company's servers in a setting that not only delivers the highest degree of dependability and scalability but that is in addition easy for clients to transfer to another support provider or to bring internally when your situation calls for it. Progent's Private Cloud hosting service is founded on tested virtual server techniques that allow businesses with mixed networks to benefit dramatically on the costs of capital equipment, infrastructure support, and network administration while getting world-class dependability and an unprecedented level of vendor options. In contrast to ordinary Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service encompasses all server-centric applications in one centrally administered solution, can handle the mixed- OS and loosely standardized networks common with small companies, and retains control of the software licenses in the client's possession so that moving to a different virtual system is fast, safe, and inexpensive. This avoids becoming a prisoner of a specific hosting provider while still offering all the economies related to ASP and SaaS hosting services.

  • Hybrid Cloud Integration Consulting
    Progent can provide advanced remote consulting support to help companies of any size integrate their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist you to design and manage hybrid ecosystems that support Windows and Linux systems and apps in either cloud-based solutions or in hybrid topologies that seamlessly combine physical IT assets along with cloud services. To help you to incorporate public clouds with physical datacenters, Progent can provide a variety of public cloud migration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Azure planning and integration services, Amazon Web Services cloud integration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform (GCP) planning and integration expertise. Progent has over 20 years of experience providing advanced consulting support online, and Progent can help you complete your cloud migration initiatives quickly and affordably.
Progent's Fixed-price Managed Services for Remote IT Monitoring and Management
Progent's value-priced ProSight line of managed services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior analysis technology to defend endpoint devices and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which routinely evade legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to address the complete malware attack progression including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer security for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge technologies incorporated within one agent accessible from a unified control. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP environment that meets your company's specific requirements and that allows you demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for immediate action. Progent's consultants can also help you to install and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services provide small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates your backup activities and allows fast recovery of critical files, apps and virtual machines that have become lost or corrupted as a result of component failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide world-class support to configure ProSight Data Protection Services to to comply with regulatory requirements such as HIPPA, FIRPA, and PCI and, when needed, can assist you to restore your business-critical data. Read more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map out, monitor, enhance and troubleshoot their connectivity hardware such as routers, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are always current, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and generates notices when potential issues are detected. By automating tedious management activities, ProSight WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, locating devices that need critical software patches, or isolating performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that incorporates the technology of leading data security vendors to provide centralized control and comprehensive protection for your email traffic. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a deeper level of inspection for inbound email. For outbound email, the onsite gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email that stays inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management technology to help keep your network operating efficiently by tracking the health of vital computers that power your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your designated IT management personnel and your Progent engineering consultant so that all looming issues can be addressed before they can impact your network Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host set up and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS software, and the applications. Because the environment is virtualized, it can be moved easily to a different hardware solution without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard data related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can save as much as half of time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size organizations to get an unbiased evaluation of the health of their IT system. Powered by some of the top remote monitoring and management tools available, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits show you how well the deployment of your core infrastructure devices adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits such as a more manageable Active Directory environment. Both versions also include one year of state-of-the-art remote network monitoring and management. Benefits can include simpler network management, improved compliance with information security requirements, more efficient utilization of network assets, faster problem resolution, more reliable backup and restore, and less downtime. Learn more information about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to assess your organization's preparedness either to block or recover rapidly after an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to collect information concerning your current antivirus tools and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to build a cost-effective AV and backup/recovery environment that meets your company's needs. For additional information, see The ProSight Ransomware Preparedness Report.

Why Progent Is the Smart Alternative for McKinney, Texas Small Businesses
Progent's size, breadth of technical skill, and familiarity with enterprise network support enable small and midsize businesses to avoid the pitfalls related to over dependence on small support firms or individual consultants.

Working with Progent allows your small business to:

  • Avoid Over Reliance on Freelance Support Consultants
    For IT support, smaller companies often depend heavily on individual engineers. Though individual support providers carry lower overhead than larger IT service organizations and can afford to bill apparently lower fees, they are occasionally too overworked to respond quickly to critical problems. If a freelance consultant is occupied with different client, ill, on travelling, or in training, the absence of replacement personnel may require your business to wait for help during an emergency. The more your company expands, network downtime or problems with line-of-business applications become more costly. The money you believed you were saving on a freelancer can be eaten up quickly because of lower output. In addition, when freelance engineers encounter unfamiliar technologies, the unavailability of a large consulting group to fall back on for advice forces them to train on the job while your company ends up footing the bill for their continuing education.

  • Have Access to Certified Professionals in Advanced IT Solutions
    The majority of smaller support organizations or independent engineers focused on small business network support are capable of delivering connect-the-dots solutions but don't have the seasoning to deal efficiently with complex IT infrastructures with a variety of platforms, numerous sites, VoIP implementations, remote workers, integrated accounting and operational software, eCommerce, and custom business applications. Progent's experience with global companies and Progent's large staff of specialists can benefit your business because big-company environments are inherently complicated, support problems demand thorough knowledge in many technical disciplines, and reaching a high degree of stability, reliability, and protection requires enterprise-proven leading practices.

  • Create a Solid Foundation for Growth
    Small companies often start with a network cobbled together on a tight budget. Without a carefully designed basis, a sequence of improvised repairs commonly get thrown onto of a tenuous structure. As a business evolves, stability and expandability issues can undermine the productivity of the business. Such environments need proper evaluation, smart strategic analysis, and in-depth experience to upgrade to an IT environment that can provide the solid basis to handle current business requirements and support downstream growth.

  • Team with Solution Providers, Not Resellers
    Small businesses require guidance and education to navigate through an ever more complex maze of IT options offered for enabling growth and enhancing efficiency. They do not need an IT engineer or support firm that attempts to promote a product. Progent eliminates conflicts of interest by not selling hardware and software. Progent sells consulting and services exclusively. This permits Progent to align consulting services with the genuine interests of customers. Mixing IT consulting and product selling can result in a conflict where the recommended solution is built around a preselected technology instead of being driven by the true requirements of a customer.

Contact Progent
In case your McKinney, Texas business needs to get in touch with Progent about network outsourcing, consulting, or tech support, call 800-993-9400 or go to Contact Progent.

Immediate Remote Technical Support
For immediate online assistance, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



An index of content::



Computer Consultants
Microsoft Certified Partner Remote Support

Microsoft Forefront TMG 2010 builds on the proven security capabilities of ISA Server 2006 and offers a easily managed Internet gateway that acts as a single-server platform for a variety of security functions such as an multi-layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, Virtual Private Network management, and HTTP/HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security logging and reporting capabilities, allows custom reports generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft-certified consultants can help your company to design and execute test and production deployments; interface Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint; install Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also help you to migrate economically to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.

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Microsoft Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-powered systems via SMS Feature Packs. Feature Packs reduce the overall operational expense of managing and configuring software products by making it easier to install system images, manage mobile computers, and run management utilities. In addition to alerting you about techniques to save management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT projects involving processes that Feature Packs are designed to make more efficient. Progent's migration and update services can lower cost and reduce business disruption as you move to new operating systems and programs. Progent's wireless consulting experts can help you develop sensible processes and policies to manage PDAs and smart mobile communication devices so your field force stays productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to develop a security strategy that incorporates policies, procedures and IT products to keep your IT computer system safe.

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Progent can provide affordable online support to assist businesses to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Glacier for value-priced archival storage. Progent can help your IT team with every phase of Amazon AWS integration including needs analysis, preparedness evaluation, system design and review, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security. Progent can provide advanced expertise with firewall configuration and VPN technology and can show you how to create all-cloud or hybrid cloud networking models that efficiently integrate Amazon AWS cloud services. Progent offers as-needed expertise to help you to overcome complex technical issues or Progent can deliver project management outsourcing to help you move to the Amazon AWS cloud on time and on budget.

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Progentís Wireless Site Survey makes it easy to plan and implement a WiFi network optimized for your environment, offering you a WLAN that has the reception, speed, load-handling capability, QoS, data protection, and roaming capability your business requires. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive onsite service.

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Progent's Microsoft certified consultants can assist you to assess Windows 7 to verify application and driver compatibility and to determine its performance and reliability running with your applications. Progent can also help you to estimate the potential business advantages of moving to Windows 7. If Microsoft Windows 7 makes sense for your business strategy, Progent can assist your IT organization to design and execute a non-disruptive deployment of Microsoft Windows 7 from a previous release of Windows.

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scom 2016 Office 365 integration Information Technology Consulting
Emergency Remote Technical Support system center 2016 operations manager

System Center 2016 Operations Manager is designed to ensure consistent performance and dependable availability for key applications by offering unified, mixed-platform tracking of IT resources deployed across on-premises datacenters and private and public clouds. Progent's consulting group offers advanced remote and onsite support to help organizations of all sizes to plan, implement, tune, update and troubleshoot Operations Manager 2016 solutions. Progent can help your company to migrate to Operations Manager 2016 from earlier versions or from different IT infrastructure monitoring products, or integrate multiple monitoring tools into a unified infrastructure management solution. Progent can also show you how to expand your SCOM 2016 environment to incorporate resources based in public clouds such as Microsoft Azure and Amazon AWS.

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Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, and both VoIP and PSTN telephony. Microsoft Lync 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint and Office desktop or Office 365 and streamlines management via integration with Windows AD. Lync 2010 can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts offer remote and on-premises support to assist you to maintain and troubleshoot your current Lync 2010 environment or evaluate the advantages of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also help your organization to plan and execute a smooth Skype for Business migration.

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Largest Zero Downtime Data Center Consultants
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Progent's Data Center professionals can help you identify high availability data centers that meet the specific needs of your business. High availability co-location sites are especially appealing to small organizations because of their affordability and simplified logistics compared to pursuing a do-it-yourself strategy. Attempting to build an on-site data center with even a minimum level of fault tolerance is too expensive for typical small organizations. Progent is ready to show you how to reap all the advantages of non-stop data centers and 24x7 colo sites by providing a full array of engineering and maintenance services.

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Cisco VoIP Phones and Contact Center Online Support
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Progent's Cisco certified networking experts offer high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.

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SQL Server 2005 delivers indispensable, familiar tools to IT experts and information workers, reducing the complexity of creating, deploying, managing, and accessing enterprise information and database programs in environments ranging from handheld devices to corporate information networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consultant with hands-on experience and broad knowledge in planning and building data-driven, comprehensive business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.

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Progent offers the expertise of a veteran specialist with years of experience installing, managing, and enhancing video conferencing platforms from leading vendors including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your internal network support team, your Internet Service Provider, and your telepresence technology vendor to assist your organization increase the business value of your telepresence solution.

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Progent has extensive experience delivering a broad range of remote IT consulting and urgent repair services to local governments and school districts throughout the U.S. Progent is one of the industryís pioneers in delivering expert online network support and has delivered IT solutions to organizations in all 50 states. Online support saves travel costs and solves issues faster than on-premises service calls.

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Progent can provide advanced remote consulting to help organizations connect their information networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and manage cost-effective ecosystems that support Windows and Linux systems and applications in both cloud-centric solutions or in hybrid network models that utilize on-premises resources along with cloud services. To help you to integrate public clouds with networks, Progent offers a range of public cloud integration support services that include Azure hybrid cloud planning and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 15 years of background delivering advanced consulting services remotely, and Progent can help you complete your cloud migration initiatives quickly and within your budget.

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Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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Progent offers businesses of all sizes world-class IT online or on-premises consulting services for information systems based on Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consultants also offer security expertise for companies ranging from the small office to the global enterprise.

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The cluster feature set incorporated into the high-end versions of MS Windows Server 2008 is dramatically re-engineered to streamline the deployment, setup, and management of server clusters that offer greater levels of system dependability, protection, performance, and versatility. New or enhanced features include automated cluster Validation, revamped configuration and installation, improved cluster administration, new cluster infrastructure for maximum availability, hardened security and quorum structure, elimination of failure points, greater storage and memory capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can help you assess the business benefits of failover clusters, plan and execute an installation, train your IT staff to manage your failover clusters, provide continuing consulting and support services, and produce and test a business continuity procedure.

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Exchange 2016 Mailbox migration Remote Support Services
Exchange 2016 Upgrade Technical Support Services

Progent can help your business in any and all facets of your migration to Exchange Server 2016 including designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability CAS services; planning, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and configuring Outlook on the web.

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Windows 8.1 Consulting
Windows 8.1 DirectAccess Service Provider

Windows 8.1 is engineered to power computers ranging from smart phones and tablets to engineering workstations. A wealth of new and improved capabilities, including its touchscreen support and iconic live tiles user interface, offer a wide range of advantages for companies who know how to exploit them. Progent's Microsoft-certified experts can assist get your organization up the learning curve with Windows 8.1 and show you how to derive maximum business advantage from the product's many new and enhanced technologies.

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Consulting Services ProSight Email Security
Emergency Consultant Email Predictive Sender Profiling

Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to deliver web-based control and world-class security for your email traffic. The hybrid architecture of Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a first line of defense and keeps most threats from reaching your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the local security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.

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CISSP-ISSAP Certified Security Consultants
ISSAP Certified Security Architecture Professionals

Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status as a result of thorough examination and extensive experience with network security design. ISSAP consultants possess in-depth understanding of access management systems and techniques, phone system and network infrastructure security, cryptography, requirements analysis, BCP and DRP, and physical security. Progent's ISSAP-certified security experts can assist your business with all phases of architecture security.

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Amazon Marketplace Web Service integration Engineer
Amazon Marketplace Web Service Expert Development

Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can broaden their reach, lower their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.

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Microsoft Exchange Server 2016 Upgrade Online Troubleshooting
IT Consultants Microsoft Exchange Server 2016 Migration

Progent can assist you in all facets of your migration to Microsoft Exchange 2016 such as designing HA architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying mass storage capacity required for your VMs, databases and log files; setting up hardware load balancing for fault-tolerant CAS services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

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Data Protection Manager 2016 Security and Compliance Computer Consultants
Integration Support

Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and simplified restore functions for Microsoft-based networks. Data Protection Manager 2016 delivers application-sensitive protection for critical workloads such as Microsoft SQL, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, supports virtual machines hosted by Hyper-V as well as VMware, and can use Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified experts can assist organizations of all sizes to design, deploy, manage, and repair a multi-site backup/restore system powered by Data Protection Manager 2016. Progent can assist you to migrate from a previous release of Data Protection Manager or from an outdated solution, and Progent can tune your SCDPM 2016 ecosystem for on local, colocated, cloud-based or hybrid deployment models. Progent can provide online or onsite consulting expertise and can provide occasional guidance to help you through technical bottlenecks or deliver comprehensive project management services to help you finish your Data Protection Manager 2016 initiative on time and within your budget.

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Microsoft Exchange Server 2016 Migration Computer Engineer
Exchange Server 2016 Migration Setup and Support

Progent can help you in all facets of your migration to Exchange 2016 including designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; specifying storage requirements for your VMs, databases and log files; setting up hardware load balancing for fault-tolerant CAS services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.

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Microsoft Certified Specialist
Emergency Microsoft Experts Office Word VBA Contract Development

Progent's certified Office Word and Office 365 Word experts can provide a broad selection of affordable remote support services to assist you to manage your current Microsoft Office Word solution or help you to migrate to a current version of Office Word. Support available from Progent's experts include VBA programming, identifying and fixing compatibility problems between different releases of Office Word, interfacing Office Word with other Office apps such as Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,network optimization for dependable. reliable cloud access, security support, smart phone and tablet integration, and remote training classes customized for your special requirements.

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Online Consulting Windows 2008 R2
Microsoft Expert Network Consultant Windows Server 2008 R2

Microsoft Windows Server 2008 represents a major step forward in making information systems more secure and available, simpler to virtualize and manage, higher performing, and able to provide an improved environment for web publishing. Progent can assist your company benefit fully from the improvements built into Windows Server 2008 by providing certified consulting, technical support, education, temporary staffing, network monitoring, and security services.

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Fault Tolerant Interoffice Connectivity On-site Technical Support
Automatic Failover Professionals

Progentís non-stop inter-site connectivity and fault tolerant system infrastructure professionals can help small businesses create fault tolerant Interoffice connectivity by means of fully redundant system architectures with automatic failover. Progentís Cisco Certified Internetwork Experts can plan and implement ultra-reliable Inter-office connections supported by fault tolerant EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connections and transparent fail-over can provide affordable non-stop interoffice networking.

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Windows and UNIX Consultant Services
Windows and Solaris Consultants

Progent can assist your business to design and execute an efficient migration from a UNIX-based IT environment to a network powered by Microsoft Windows and suited for running Microsoft's powerful office productivity software, business applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can help you preserve your information and reduce productivity discontinuity by designing an effective transition plan that protects your existing investments in UNIX software and technology. UNIX-to-Windows migration consulting services offered by Progent include evaluation of existing infrastructure, transition planning and validation, Microsoft Exchange migration services, data and application porting, and server and media transition and economization.

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ProSight VM Hosting Consulting Services
Near Me Private Clouds for Small Businesses Consultant

Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size organization's production servers in an environment that delivers the highest degree of dependability and expandability and is also simple to transfer to any data center. ProSight Virtual Hosting options are based upon mature virtualization architectures that enable small and midsize companies with multi- platform environments to save dramatically on the costs of capital investments, system maintenance, and network management while benefiting from enterprise-class reliability and an unprecedented level of vendor flexibility.

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Systems Management Server Outsourcing
SMS Server 2003 Upgrade On-site Support

Microsoft Systems Management Server 2003 offers extra capability for change and configuration management of Windows-based networks through introducing Feature Packs. Feature Packs lower the net administrative costs of managing and deploying software by making it simpler to install system images, manage mobile computers, and run management tools. In addition to alerting you about techniques to save management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and perform IT tasks involving processes that Feature Packs are designed to make more efficient. Progent's adoption and update services can minimize spending and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can help you define sensible processes and standards to manage handheld computers and intelligent portable communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to design a security plan that incorporates standards, processes and IT products to keep your IT network safe.

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Design Company Microsoft Certified Application Developer (MCAD)
Microsoft Certified Desktop Support Technician (MCDST) Security Consultant

Progent provides clients access to engineers who have been awarded some of the computer industry's most prized certifications. Progent believes that clients deserve to know that their computer support professionals have accredited testing plus extensive practical backgrounds so that Progent's clients can use Progent's support with trust. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) brings priority for significantly better vendor support than is available to non-certified consultants, enabling Progent to deliver clients a higher level of computer support. In other cases, recognized certifications such as CISSP or ISSEP for IT security can aid enterprise customers to demonstrate compliance with regulatory demands by engaging the assistance of recognized industry experts.

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Small Business Onsite Computer Services
Small Office Consultant

Progent offers businesses of any size world-class network remote or in-person consulting services for networks based on Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consulting experts also can provide security consulting for businesses ranging from the small office to the worldwide enterprise.

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Technology Professional UNIX
Top Ranked Solaris Technical Support

Progent's Sun Solaris family consulting services offer small and mid-size companies and developers help with administering and maintaining Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This broad range of experience offers you an easy single source to help you create and maintain a protected and robust cross-platform network and communications infrastructure that allows Solaris and Microsoft coexistence by integrating Microsoft Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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SCCM 2007 Software Inventory Support
SCCM 2007 Upgrade Specialist

Progent's Microsoft-certified consultants can assist you to support System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance compliance, and boost worker output by ensuring that operating systems and applications stay current, tracking licensing, and monitoring resource usage profiles so you can make smart buying decisions. When your organization is set to update your SCCM 2007 change management solution, Progent can assist you to prepare for and carry out a smooth move to System Center 2012 Configuration Manager.

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24-7 Professional UNIX with Windows
Consulting UNIX with Windows

If you are producing UNIX-based applications in an environment that has Windows-based processors, PCs, and office applications, Progent can provide comprehensive IT outsourcing that frees you to focus on your field of strategic expertise while avoiding the continual distraction of maintaining your business network. Through the use of smart server monitoring and by providing remote and in-person assistance as your company needs it, Progent represents an economical solution for maintaining an IT system that provides high reliability, protection, and performance. Progent's developer assistance services include full-service information technology outsourcing, virtual infrastructure, remote and on-premises service and troubleshooting, proactive network monitoring, and Contact Center services.

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Exchange Server 2013 Remote Support
Exchange 2013 DAG Consultant

Exchange 2013 includes significant improvements to the functionality of Exchange 2010 and delivers important innovations plus a revamped architecture. These enhancements favorably impact vital areas like ease of administration, availability, compliance, operational costs, collaboration, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the potential business benefits of upgrading to Exchange Server 2013, create an efficient validation and deployment plan, and educate your IT team to manage your Exchange Server 2013 environment. Progent can also provide affordable remote consulting and management services for Exchange Server 2013.

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Microsoft Certified Specialists Microsoft ISA 2004 Server
Emergency Microsoft Proxy Server Consultant

Progent's Microsoft-certified ISA Server consultants have extensive experience developing Microsoft ISA Server-based security installations for information systems with many offices, mobile users, and line-of-business eCommerce applications. Progent's ISA Firewall consultants are available to assist your company in planning and implementing an installation of ISA 2000 Server or ISA Server 2004 that supports your network protection requirements without adversely restricting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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SQL Server Cluster Professional
Network Load Balancing Onsite Technical Support

Progentís high availability network experts provide non-stop computing consulting, disaster recovery planning, system load balancing, fault-tolerant interoffice access, non-stop Internet architecture design, 24x7 data center consulting, and other non-stop networking support to show your small business integrate a non-stop environment for strategic applications. Progent has the experience to design affordable, 24x7 systems by utilizing the expanding suite of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster. Progentís Microsoft and Cisco certified consultants can help you design a high-availability mutli-site network with a fully redundant Internet interface and efficient network load balancing.

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Failover Clusters Windows Server 2012 R2 Technology Consulting Services

Progent's certified failover clustering experts can assist companies of all sizes to assess the advantages of deploying Windows Server 2012 failover clustering to create an advanced high-availability/disaster recovery strategy, help your organization to design and install a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual ones, and help you to automate the administration of clustered servers.

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Windows 7 Migration Configuration Services
24-Hour Microsoft Windows 7 Evaluation Network Consulting

Progent's Microsoft certified engineers can assist your company to pilot Microsoft Windows 7 to verify application compatibility and to check its performance and stability working with your applications. Progent's consultants can also show you how to estimate the potential strategic value of moving to Microsoft Windows 7. If Windows 7 makes sense for your business, Progent can assist you to plan and implement a non-disruptive upgrade to Windows 7 from a previous release of Microsoft Windows.

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VirtualPC for macOS Network Consulting
Technology Consulting Services Windows Emulation for macOS

For companies with a mix of Mac and Microsoft Windows desktops, there exist two basic solutions for running Microsoft Windows-dependent applications on an Apple Mac: remote access to a physical Windows PC or local simulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to connect an Apple Mac to a networked Microsoft Windows-powered PC to use Windows applications and share system resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on a Mac computer so you are able to run Microsoft Windows applications directly. Progent's macOS and Mac OS X technology consultants can help you to manage these products for running Microsoft Windows software on your Apple Macs and can in addition assist you to evaluate and configure third-party solutions for Microsoft Windows platform simulation.

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IT Consultant
24x7 Online Technical Support Outlook for Mac

Microsoft Office for Mac allows Mac users to receive the benefits of the industry's most familiar office productivity applications. Progent's Apple-certified Macintosh consultants can show you how to configure Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows platforms so that Macintosh users can access the new capabilities of Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who use Microsoft Windows. Progent's consultants have experience with both Apple Macintosh and Windows technology and can support networks that combine Apple Macintosh with Windows systems with complete resource sharing, or environments which carefully restrict sharing between Apple Mac and Windows systems.

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Microsoft has made a strong effort to enable seamless hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist your organization with any phase of planning, implementing and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365 solution is completed on schedule and on budget.

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Technology Consulting Services MRTG
Nagios for Linux Engineers

Network monitoring commonly entails tracking a networkís resource usage to help uncover throughput bottlenecks or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring utilities that run under Linux or UNIX and can be deployed to monitor mixed-platform environments where Linux and Windows coexist. Progent's system support consultants can show you how to take advantage of both these programs to optimize and repair your network. Progent's UNIX consulting professionals offer small companies and programmers help with administering and supporting UNIX/Linux and Solaris networks that work with Microsoft-based products.

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Global Small Business Server 2003 Support Services
Small Business Server 2008 IT Consultant

Microsoft Small Business Server is an affordable collection of server products that provides the basis for a feature-rich but easy-to-manage information. The inter-connectivity requirements of the Microsoft .NET functions included with Microsoft Small Business Server calls for an IT consultant with hands-on background and broad experience in planning and implementing effective end-to-end information technology systems. Progent's Microsoft-certified experts have extensive backgrounds with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This experience assures you success in deploying, administering, and troubleshooting network solutions based on the SBS line of servers and programs.

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Fault Tolerant Email Configure
Microsoft Exchange 5.5 Network Consulting Service

Progent's Microsoft-certified consultants have more than a decade of background delivering unified communications support for companies that range from small businesses to large corporations. Progent provides economical consulting for all versions of Exchange Server to strengthen email and virus protection, configure high availability email environments, and facilitate off-site and mobile email access. Progentís Microsoft Exchange support services can assist you in designing and implementing a migration from an outdated SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Exchange 2016 Server. Progent also offers support for Windows 8, Windows 7, Vista, and Windows XP desktops running Outlook and can show you how to configure Outlook Web App for popular web browsers. For e-mail virus protection, spam blocking and data data leak protection, Progent offers Email Guard managed services.

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Forefront Threat Management Gateway Professionals
Top Forefront Threat Management Gateway 2010 Outsourcing

Forefront Threat Management Gateway 2010 is based on the proven security technologies of ISA Server 2006 and offers a easily managed web gateway that acts as a single-server solution for a variety of security features including an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network management, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security logging and reporting features, permits custom reporting generated by Microsoft SQL Server, integrates with Active Directory to simplify authentication, and can be deployed as a virtual machine to lower costs and improve recoverability. Progent's Microsoft-certified consultants can help your company to plan and carry out pilot and production deployments; interface Microsoft Forefront TMG 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent's consultants can also help you to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.

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Progentís Technical Response Center provides low-cost national after-hours remote support for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals offer extended hours phone help and online direct network access to isolate and repair technical problems rapidly and affordably.

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Skype for Business Front End Pool Pairing Engineers
Consulting Skype for Business Front End Pool

Lync 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both VoIP and public switched telephone network voice communication. Microsoft Lync 2010 can enhance the functionality of Microsoft Exchange, SharePoint and Office or cloud-based Office 365 and streamlines administration through integration with Windows AD. Lync can also cut capital and operational costs by eliminating VoIP hardware and subscription fees, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications experts offer online and onsite support to assist your company to manage and repair your existing Lync Server 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist you to plan and execute a smooth Skype for Business migration.

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Application Monitoring Integration Services
Consultant Comprehensive Event Management

Remote continuous network monitoring, proactive alarms, and actionable reports are crucial to maintaining the proper operation of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have advanced so far that businesses of any size can afford a degree of protection that was once limited to enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions delivered as low-cost services created to assist you to detect and fix a an array of network problems before they get big enough to hurt productivity.

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Windows Server 2012 R2 Server Manager Consultants
Windows Server 2012 R2 Multitenancy Network Consulting

Progent's Microsoft-certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your organization, create pilot environments and rollout plans, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT support team, develop a corporate-wide security strategy, automate IT management, help with application development, and build and validate a DR/BC plan.

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Help and Support ISA Server 2006
After Hours Microsoft ISA Server 2006 Computer Consulting

Microsoft ISA 2006 is a multi-functional gateway that offers a powerful application layer firewall, VPN, proxy, and Web caching platform for securing the Internet-facing applications of any organization against a broad range of attacks. Progent's Microsoft Internet Security and Acceleration Server 2006 consultants can help you design, rationalize, pilot, install, customize and manage the Standard or Enterprise version of ISA Server on your network.

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SCCM Asset Inventory Consultant Services
Microsoft Certified Configuration Manager Computer Consulting

System Center Configuration Manager automates software deployment at scale, centralizes compliance settings management, inventories network assets, protects against corporate data leakage, provides network health reporting, allows secure self service, and delivers a common point of control for managing multi-OS ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration experts can assist businesses of any size with any facet of designing, implementing, using and repairing a SCCM solution for local, cloud, or hybrid networks.

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7900 Series IP Phone Network Consultant
Support and Help

Progent's Cisco IP phone and video IP phone experts can assist your business to integrate, manage, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Cisco Unified CM, originally branded CallManager, or with Unified Communications Manager Express to build a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Unified CM applications such as Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's consultants can deliver support with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, installing ISR routers with CUBE internetworking support, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for high availability.

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24 Hour Windows 2008 Server Outsourcing
Computer Consulting Windows 2008 Server

The sophistication and integration demands of Microsoft Windows Servers calls for an IT consulting firm with practical expertise and in-depth familiarity with planning and integrating cohesive, end-to-end business technology systems. The experience of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your business goals. Progentís consulting support can help you with planning, installing, administering, and troubleshooting Windows Server systems that maximize the productivity of your computer network. Progentís consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.

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Online Office Word Training Network Specialist
Trainer Live Online Microsoft Access

Progent's webinars offer small businesses the cost savings, convenience, and versatility of online learning and the effective pedagogic techniques of experienced instructors who use sophisticated technology to emulate live, interactive learning environments. Progent can provide webinar education for key desktop software including elements of Microsoft Office such as Microsoft Office Excel, Word, PowerPoint, and Outlook: Dynamics accounting and management software including Microsoft Dynamics GP (Great Plains); plus other leading desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.

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System Center 2016 Operations Manager helps to ensure consistent performance and maximum availability for critical applications by providing centralized, cross-platform monitoring of physical and virtual infrastructure deployed across local systems and private and public clouds. Progent's consulting team offers advanced remote and onsite expertise to assist organizations of any size to design, implement, optimize, update and troubleshoot Operations Manager 2016 deployments. Progent can assist you to migrate to SCOM 2016 from older versions of Operations Manager or from other IT infrastructure monitoring platforms, or integrate a variety of monitoring systems into a cohesive IT management solution. Progent can also help you extend your SCOM 2016 scope to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.

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Progentís team of Microsoft and Cisco Premier experts average more than ten years of real-world industry experience, at the forefront of network support, executing a wide range of IT tasks for a large mix of customers. Each Progent support professional shares a proven set of personal best practices which are combined into shared leading practices standards that Progent teaches its support staff. This ensures that you get not only world-class IT help, but also a consultant with proven methods for applying technical knowledge to repair real-world network problems efficiently.

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Progent's Microsoft certified support team can help you define and implement a smooth in-place Exchange Server 2007 upgrade plan that minimizes productivity disruption, simplifies ongoing service demands, and makes your Exchange Server 2007 easy to manage. For complex multiple server or multi-location migrations, Progent offers the experience to finish your move rapidly and affordably. Progent's Exchange 2007 support, repair, and consulting offerings include assistance with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Exchange Server 2007.

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Progent offers onsite education designed for people who wish to broaden their knowledge of the Apple macOS and OS X platform, Apple Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar classes for Mac applications.

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Progent can help your business to evaluate the wealth of subscription plans offered with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent supports cross-platform environments that include Windows, macOS, and Linux operating systems. Progent can also assist you to create and manage hybrid networks that seamlessly combine local and cloud products and services.

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Progent is among the most expert information technology support companies for creating email and messaging solutions based on Microsoft Exchange 2000. Progent specializes in helping small businesses derive all the advantages of Microsoft Exchange 2000 for typical situations such as upgrading from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 support.

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Progent's MS Exchange Server Hosting and Management Services offer an enterprise-class data center that features backed-up electrical and environmental control systems, 24x7 site security and IT support center, and failover access to tier-1 Internet service providers. Hosted Exchange servers are set up as virtual machines for high availability, smooth expandability, and fast restoration. Services feature integration with your network, access to mobile communication products, automated monitoring of performance and network security, spam and virus protection, patch and revision control, Helpdesk services, daily backup, and comprehensive messaging administration support.

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Progentís computer outsourcing support offerings for small businesses include planning 2003 Server, .NET, and Microsoft BackOffice environments, coordinating upgrades to Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and in-person troubleshooting, fixing chronic integration problems, and creating a company-wide security plan. Progent can help you maximize network reliability and performance via non-stop configuration, redundant network topology, and proactive network monitoring. Progent also provides special project assistance for large-scale migrations and can assist with needs assessment, product identification, bill of materials production, vendor qualification, procurement logistics, and complete documentation. Progentís computer outsourcing help also includes training for office productivity software such as Microsoft Office.

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Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, optimizing and fixing SCOM environments and offer companies of any size advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to watch over your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for tracking network fabric and both Microsoft and third-party applications and services. Also, Progent can provide fast remote or onsite technical support to assist you to fix critical problems uncovered by Microsoft SCOM 2012.

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Progent can deliver a wide array of economical online and on-premises support services to help your business to deploy, manage, and debug workstations and mobile devices based on Windows, Apple macOS/OS X, iOS, Android, or Linux.

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Colocation data centers allow businesses to share enterprise-class facilities for housing network equipment that supports mission-critical applications and services. Progent's Microsoft and Cisco certified IT experts can assist your business with all facets of your colocation strategy such as selecting and migrating to a colo facility, designing system topology, defining hardware, on-premises and remote troubleshooting, establishing remote system management, and training your support staff.

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Progent's SonicWall firewall consultants can show you how to configure, manage, and troubleshoot SonicWall firewall products including the current SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and CISA-certified cybersecurity experts can help you incorporate SonicWall firewalls into a complete network protection solution and build protection into your corporate processes.

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Progentís IT outsourcing services for small companies include designing Windows XP, Microsoft .NET Server, and Microsoft BackOffice environments, managing upgrades to Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and in-person repair, fixing stubborn integration issues, and producing a company-wide security strategy. Progent can show you how to maximize network reliability and throughput via non-stop technologies, redundant network architecture, and proactive server monitoring. Progent also provides project management assistance for major upgrades and can assist with requirements assessment, resource identification, BOM development, vendor selection, procurement coordination, and professional documentation. Progentís IT outsourcing help also features education for office productivity packages such as Microsoft Office XP.

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Progent's Office and Office 365 experts can help businesses to incorporate Microsoft Office desktop and Office 365 applications such as Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a cohesive productivity solution that provides quick return on investment and enables improved business outcomes. Progent can help you to integrate Microsoft Office or Office 365 applications with each other and with additional key Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running locally or hosted in the cloud. Progent can also help you to fix compatibility problems between different versions of Microsoft Office and offers live online training to individual users or teams.

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Progent's Microsoft-certified consultants can assist organizations of all sizes to follow leading practices to set up SCVMM 2012 hosts and host groups, networking, storage systems, and library resources; plan, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help your business to move from an earlier release of SCVMM or from a third-party virtualization management system, and Progent can help you to optimize and troubleshoot your existing SCVMM 2012 environment to make sure you realize maximum business value.

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Progent can assist you to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth migration to Cisco's modern Wi-Fi controller technology.

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Colocation data centers allow businesses to share world-class facilities for housing network equipment that supports critical applications. Progent's Microsoft and Cisco premier IT experts can assist your business with all facets of your colocation program including choosing and moving to a colo facility, creating network architecture, defining required equipment, on-premises and on-line troubleshooting, establishing online system management, and education your support personnel.

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Microsoft CRM helps mid-market businesses build positive customer interactions. Built-in Sales and Customer Service modules enable employees to share data to help promote sales success and offer consistent, effective customer service. Progent can set up the optimal network environment, including local and offsite wireless access, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can help you integrate Microsoft CRM with your marketing or customer support data.

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Progentís Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size business deploy and support Ciscoís security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and offer the versatility to expand with your growing business needs. Progentís Cisco-Certified network experts support Ciscoís complete line of products targeted at eliminating information pilfering, virus and worm outbreaks, Denial of Service attacks, and other security risks to your network. Progent can help you deploy Cisco technology to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central user access control foundation for user authentication, permissions, and accounting from a graphical Web interface.

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If you have a small business network with 10 to 50 desktop users, Progent's computer outsourcing services free your company from dependence on an individual freelance consultant while giving you affordable and reliable access to enterprise-class technical support. By delivering network consulting help when you require it, offering advanced knowledge for critical applications, offering value-added support such as 24x7 server monitoring, and billing only for support you use, Progent offers you an affordable way for optimizing the productivity and profitability of your small office network. Progent is the intelligent way for small businesses to create and support a reliable and secure information network and to have fast access to the experienced consulting typically restricted to businesses who are able to support a sizeable internal IT organization.

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Progent provides the help of Microsoft and Cisco-Premier IT support professionals to show clients economical alternatives to help companies maximize the benefits of Microsoft and Cisco technology. For environments that span from small offices to nationwide enterprises, Progent's expert engineers can assist you to improve your information system's e-mail architecture, protection, availability, performance, and system administration.

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Progent has been providing SharePoint consulting services since the initial product was released over a decade ago, and Progent has the breadth and depth of IT knowledge to help organizations of all sizes to plan and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 applications that bring significant business benefit to your information network. Progent's Microsoft-certified consulting team can assist your company to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from a different collaboration solution; decide whether an on-premises, Cloud-based or hybrid deployment is best suited for your busi9ness; and select the most appropriate version of SharePoint 2013 for your applications. Progent offers comprehensive project management services or can assist in specific jobs related to your SharePoint 2013 migration.

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Progent can provide affordable remote consulting services for all editions of Microsoft Access including Access desktop and Access Web App and can provide expert support for Access application development, database migration, performance tuning, BI reporting, and troubleshooting. Progent also can provide tailored online classes for Access application programming and database administration.

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